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About United Way of Northern Utah (UWNU): United Way of Northern Utah is a 501(c)(3) non-profit organization, serving Weber, Morgan, Box Elder, and Oneida counties. Its mission is to unite people and organizations to build a healthy, stable, and well-educated community where individuals, families, and neighborhoods thrive. Website: <a href="http://www.uwnu.org" target="_blank">http://www.uwnu.org</a> Direct Supervisor: UWNU Director of Community ResourcesReports to: Weber-Morgan Local Homeless CouncilGoal: The Weber-Morgan Local Homeless Council (WMLHC) with United Way of Northern Utah (UWNU) as the fiscal agency is seeking a Housing and Homeless Systems Coordinator to support the coordinated efforts and streamline services for individuals experiencing homelessness in our county.  This includes a strategic and innovative approach to data management and analysis, advocacy and collaboration, coordinator of services, and community engagement.  The WMLHC aims to strengthen their collective efforts in addressing homelessness, ultimately working towards the goal of ensuring that every individual in our community has access to safe and stable housing. Summary of Work:  Under the general supervision of WMLHC and UWNU, the Housing and Homeless System’s Coordinator will assist in the day to day implementation of the Community Assessment and Strategic Plan 2019; Improving the Homeless Response System in Weber County (Weber County Homeless Plan), work to update the Weber County Homeless Plan, and solicit support from all key stakeholders on implementation. This position will operate at a systems level with all homeless service providers in Weber County and report back to the WMLHC and United Way of Northern Utah. Key Responsibilities<ol><li>Oversee system-level tasks which include:<ol><li>Update and implement the Weber County Homeless Plan based on the Community Assessment and Strategic Plan 2019.</li><li>Directly oversee and report outcomes of the Coordinated Entry System.</li><li>Review service provider performance measures and work with agencies to increase performance measures and data outcomes.</li><li>Research and facilitate community homeless needs based on data, including systems level best practice education.</li><li>Facilitate the goal setting process and provide recommendations for the homeless and housing systems.</li><li>Advocate on behalf of Weber County to state leaders and stakeholders (for funding and for adequate state representation).</li><li>Coordinate with Balance of State, HMIS and funding partners (including HUD, Weber Homeless Trust Fund, state, and federal sources).</li></ol></li><li>Oversee tasks specific to WMLHC which include:<ol><li>Collaborate with local homeless and housing service providers.</li><li>Manage any correspondence, agendas, and record minutes for the monthly WMLHC and subcommittee meetings; including the organization and facilitation of and participation in subcommittees and workgroups, ie. Winter Response and Code Blue task forces.</li><li>Produce performance reports for the WMLHC based on program monitoring and data.</li></ol></li><li>Manage Partnerships with primary responsibilities including:<ol><li>Serve as the key point of contact with agency partners on matters related to the WMLHC on the systems level.</li><li>Build and maintain collaborative relationships with WMLHC members and homeless service providers.</li></ol></li><li>Other Duties including but not limited to:<ol><li>Attend and participate in other local, regional, and state level meetings as required.</li><li>Actively participate in work related to grant writing, fundraising, and sustainability of the initiative with corporate, foundation, and government representatives, as well as individual donors.</li></ol></li></ol>Position Requirements:<ol><li>Bachelor’s degree or higher in related field (e.g. social sciences, human services, economic development or a closely related field) and/or 2-3 years of related work experience</li><li>Knowledge of the homeless initiatives provided at the county, state and federal level and national best practices among homeless systems</li><li>Demonstrated ability to collaborate with multiple institutions</li><li>Hard worker, organized, aware of both details and the big picture</li><li>Equity mindset and comfortable discussing issues of race, socio-economics, and inequality in politically diverse settings</li><li>High standards of professional ethics and conduct</li><li>Excellent oral and written communication</li><li>Proficient in Word, Excel, and other office software programs</li></ol>Position Competencies<ol><li>Capable of both independent work and excellent team collaboration</li><li>Ability to adapt to a changing environment and different contexts</li><li>Comfortable working across sectors (e.g. business, nonprofit, etc.) and using different frameworks / terminology</li><li>Ability to plan, manage, and follow through on multiple, simultaneous projects</li><li>Ability to build and maintain results-driven partnerships</li><li>Demonstration of system-level thinking and adaptive leadership</li><li>Humility, flexibility, and comfort with ambiguity</li><li>Public speaking, in both small and large groups</li></ol>Preferred Qualifications:<ol><li>Bicultural/bilingual English/Spanish</li><li>Master’s degree in related field and/or 3-5 years working in human services, social work, or related field</li><li>Experience managing large, complex, multi-stakeholder projects</li><li>Experience with Results Based Accountability or other data evaluation strategy</li><li>Knowledge of the landscape of community development and social services providers  in Weber County.</li></ol>Wage: $55,000 - $62,000 based on experience and qualifications (funding pending)Location: Ogden, UT (some  hybrid/remote work options may be available)Hours: Full-time, exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. United Way strives for employees to have great work-life balance and allows for remote work assuming it does not interfere with productivity, results, and/or quality of relationships with partners. Work hours are subject to change based on United Way and/or events and activities happening in the community.Benefits: A comprehensive benefits plan includes vacation, sick, holidays,  health, dental, vision, disability, life, and a 403(b) match of up to 10% of your salary after 1 year of employment.How to Apply: Please send cover letter AND resume to Jill Browning at <a href="mailto:jbrowning@uwnu.org" target="_blank">jbrowning@uwnu.org</a> Closing Date: May 15, 2024

Weber County Housing and Homeless Systems Coordinator

General Description:  This grant-funded position will work to empower communities to promote alcohol and drug free lifestyles; build community structures to support those lifestyles; and encourage and support coordinated, systemic approaches to the prevention of substance abuse.Primary Job Responsibilities and Duties: <ul><li>Provides or arranges trainings, technical assistance, and workforce development for providers, community coalitions and Broward County residents related to Substance Abuse and Mental Health topics. </li><li>Works within the Commission on Substance Behavioral Plan Implementing Information Dissemination, Substance Abuse Prevention Evidence-Based programs or other promising practices. </li><li>Establishes both formal and informal alliances with organizations which have similar or allied goals, such as the School Board, local law enforcement, health care providers, community centers, and service providers. </li></ul>Other Job Duties: <ul><li>Manages and implements community initiatives such as Broward Youth Coalition, SBIRT and Florida Council on Compulsive Gambling.</li><li>Administers all pre- and post-program evaluation tools.</li><li>Meet with and enlist key local stakeholders, coalitions, and service providers to promote the goals of the United Way Commission on Behavioral Health and Drug Prevention</li><li>Organizes, coordinate or assist in the organization of activities, such as the annual Prevention Youth Conference, Health/Community Fairs,  Town Hall meetings, Broward Youth Coalition activities, Commission task forces and other events to support prevention awareness consistent with the Community Action Plan. </li><li>Responsible for completing all mandatory support documentation and data entry which complies with contract requirements for timelines and accuracy.</li><li>Responsible for prompt compliance with all Commission on Behavioral Health and Drug Prevention and/or United Way of Broward regulations and requirements.</li><li>Maintains productivity requirement and expected billable units per week.</li><li>Responsible and accountable for attendance at Commission Meetings supervision meetings, and audit preparation meetings.</li><li>Serves as a customer service role model to insure a positive relationship in interactions with all clients, the community, and peers.</li><li>Perform duties as needed and/or requested to support and maintain accreditation standards and continuous quality improvement of the Commission on Behavioral Health and Drug Prevention and United Way of Broward.</li><li>Must be able to work evenings/weekends and maintain reliable transportation.</li><li>Must be able to be at work on a consistent basis with regular attendance   and punctuality and be willing and able to handle all the duties and responsibilities of this position on a daily basis. </li><li>Responds appropriately and effectively to the diversity of co-workers, consumers and stakeholders. </li><li>Takes responsibility for other assignments as they arise in the development of United Way of Broward County Behavioral Health activities.</li><li>Coordinates planning and requests from other Divisions that relate to United Way of Broward County Behavioral Health and Drug Prevention.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:  Volunteers if applicableEducation &amp; Experience: Combination of education and experience represented by:<ul><li>Bachelor Degree or at least 4 years’ experience working in the Mental Health and Substance Abuse related field. </li><li>Experience in Human Services Substance Abuse/Mental Health, community organization, program outreach and training facilitation, required. </li><li>Certified Prevention Professional, preferred.</li><li>Administrative &amp; supervisory experience working with volunteers. </li><li>High proficiency required in MS Office: Word, Excel, PowerPoint, and other related computer programs.</li><li>Ability to function independently and work cooperatively as a member of a team.</li><li>Will be required to drive to various outreach locations in Broward County. MUST have a valid driver’s license and reliable transportation.  </li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

United Way of Broward County

Prevention Outreach Specialist 

General Description: The Housing Manager is responsible for overseeing compliance with housing rules and policies, overseeing Veteran’s needs are properly addressed, documenting all activities and interactions in a residential housing setting. Primary Job Responsibilities &amp; Duties: <ol><li>Client Relations:<ol><li>Conducting Daily Check-ins with clients. </li><li>Responding to client inquiries, concerns, and complaints in a timely and professional manner.</li><li>Resolving disputes between clients when necessary. </li></ol></li></ol><ol><li>Communication<ol><li>Responding promptly to maintenance requests and emergencies.</li><li>Responding to all communications promptly and based on the level of urgency.</li><li>Communicating at shift change happenings that occurred during the shift and any other interactions to the case manager, other Housing Manager, Director and/or other staff.</li><li>Immediately communicating with the Case Manager regarding unusual circumstances, incidents, inebriated clients, clients who break curfew, or any emergency and documenting the information in the affected client(s) chart. </li><li>Contacting emergency services e.g. 911, law enforcement, Mobile Response, BSO’s Co-Responder Program, poison control, etc., as appropriate.</li><li>Fostering a positive work and living environment and promoting teamwork and collaboration.</li></ol></li></ol><ol><li>Compliance and Regulation:<ol><li>Implementing and enforcing housing policies and procedures and Federal and State Regulations pertaining to the housing program; ensuring programmatic compliance.</li><li>Drug and/or Alcohol testing clients as appropriate.</li><li>Understand and ensure that accreditation standards are being upheld and create solutions when discrepancies are identified.</li></ol></li></ol><ol><li>Reporting and Documentation:<ol><li>Documenting all activities in the respective client’s chart, including daily check-ins, breaking of curfew, drug and/or alcohol testing and outcomes.</li><li>Developing incident reports immediately following the incident and when the client has been determined to be safe.</li><li>Assessing clients to determine if they need to be drug and/or alcohol tested and following through with the testing, as appropriate.</li><li>Ensure clients sign in and out at the office each time they arrive to or leave from the premises, respectively. </li></ol></li></ol><ol><li>Other Job Duties: </li></ol><ol><li>Ensure clients maintain facility common areas clean and their assigned unit.  </li><li>Other duties as assigned to support the needs of the facility and the organization.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises: N/AEducation &amp; Experience: <ol><li>Associates degree in social work, psychology or related field preferred with two years of experience or High School Diploma with four years of related experience.</li><li>Strong communication, documentation, and interpersonal skills.</li><li>Excellent organizational and problem-solving abilities.</li><li>Strong organizational and people skills required.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li><li>Must be self-motivated, compassionate and have a positive attitude </li><li>Proficiency in Microsoft Office Suite and managing different software platforms.</li><li>MUST be able to work evenings and weekends.</li></ol>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

GPD SITH Housing Manager

General Description: Contribute to the development and execution of United Way’s work in the Financial Prosperity area including the provision of financial education, one-on-one financial coaching, career counseling, financial resource navigation, and economic advocacy for all program participants.Primary Job Responsibilities &amp; Duties: <ol><li>Provide one-on-one financial coaching services to participants including assessing financial situations and helping clients develop realistic spending, savings, budgets, and debt management plans, improving or building credit, developing emergency savings funds, and building assets (retirement, education, housing, etc.).</li><li>Lead participants through the process of creating a Financial Success plan to help ensure that all the resources, services and activities participants need to succeed will be part of their experience.</li><li>Assists with the planning and implementation of all meetings and trainings aimed to improve the financial and economic literacy of students and families. </li><li>Conducts career assessment, advocacy, counseling, job training and interagency collaboration to ensure effective and efficient delivery of services to program participants.</li><li>Maintains accurate and complete records and documentation for program participants related to services and activities.</li></ol>Other Job Duties:<ul><li>Provides follow-up services for program participants.</li><li>Assist with the administration and distribution of financial assistance dollars to participants. </li><li>Assists the Director of Financial Prosperity and Emergency Management with the execution of disaster response and recovery activities during times of crisis. </li><li>Organizes and facilitates various training and special events. </li><li>Provides referral services and coordination for eligible participants.</li><li>Provides orientation and career counseling to eligible participants in employment programs.</li><li>Assists participants in assessing their job skills for employment; instructs participants in application procedures, interviewing preparation.</li><li>Provides job search/career information workshops and presentations for participants.</li><li>Operates a variety of equipment including personal computers, copy/fax machines, and related equipment.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: This position has no supervisory responsibilitiesEducation &amp; Experience: <ul><li>Bachelor degree required  </li><li>One to three years’ experience of related experience in financial coaching/career counseling and/or training </li><li>Knowledge of word processing equipment and computers with proficiency required in MS Word, MS Excel, MS Power Point, and other related computer programs as needed. </li><li>Must possess excellent presentation skills.</li><li>Prior experience in emergency management a plus.</li><li>Strong organizational and interpersonal skills required.</li><li>Strong customer service skills required. </li></ul>      Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Success Coach, Financial Prosperity 

The 211 Care Coordinator assists residents in connecting to social service support by assessing needs and making referrals within a network of partnering organizations. The Care Coordinator will provide a broad-based human services needs assessment; make referrals within the referral platform; collect and record appropriate data on referrals; and follow up to ensure referrals are utilized and complete. The Care Coordination function is flexible and responsive to changing community needs. As such, the Coordinator’s focus may change to meet new external and United Way opportunities, initiatives, and programs to support community members.Key Areas of Responsibility: <ul><li>Assist community members by assessing needs in a compassionate method and providing referrals for immediate and intermediate needs through a network of key community partners. Referrals will be made primarily through a technology platform. The Care Coordinator is responsible for tracking when partners accept or decline referrals, when agencies contact residents, and when services are provided. The Care Coordinator will be a diligent advocate, connecting County residents with organizations to meet their needs.</li></ul><ul><li>Collect and record data on types of referrals made, demographics of residents receiving care coordination, and agency responses to referrals for use in daily and weekly statistical and activity reports. Participate with the Director of Community Connections and members of the United Way staff to assess and improve Care Coordination program operations.</li></ul>Minimum Qualifications:<ul><li>A bachelor’s degree in human service or related field desired.</li><li>One year of work experience in human service field and previous experience in social service interviewing is desirable.</li><li>Listening and communication skills and writing skills.</li><li>Knowledge of community resources is preferred.</li><li>Must be able to work closely with others and foster a workable, effective and productive relationship with other staff, administration, volunteers, agencies and community members.</li><li>Collaborative Call center office environment.</li><li>Remote weekend work.</li></ul>Salary starting at $21.50 per hour plus competitive benefits package. Applicants should apply by Monday, May 20, 2024, via the link below:<a href="https://jobapply.page.link/gygLX" target="_blank">https://jobapply.page.link/gygLX</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Care Coordinator

Summary:The Volunteer Income Tax Assistance (VITA) Program is a key part in the work done by United Way of the Plains Financial Stability focus area, which assists residents in becoming financially independent by focusing on education and services that build financial stability. The VITA Program Manager is responsible for the coordination and execution of the VITA program which provides free tax services for households that meet eligibility requirements.<a href="#_msocom_1">[DM1]</a> <a href="#_msocom_2">[MP2]</a> Key Responsibilities:Under the direction of the Vice President of Community Impact, the VITA Program Manager will assist in developing, implementing, and reporting on vital components of the VITA program. Candidate must have strong professional, interpersonal, project management and communication skills. Focus of responsibilities will include (and are not limited to): <ul><li>Project management of marketing and communication activities and collateral </li><li>Assist in volunteer recruitment, training, and retention<a href="#_msocom_3">[DM3]</a> <a href="#_msocom_4">[MP4]</a> </li><li>Planning and implementation of special events, such as Mega Tax Days </li><li>Coordination and implementation of outreach and education activities </li><li>Execute in-person outreach in assigned counties, engaging prospective partners, and building awareness of Financial Stability goals and services </li><li>Complete VITA training and certification in accordance with IRS and United Way of the Plains requirements </li><li>Grant writing, grant reporting</li></ul>Minimum requirements and qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. The ideal candidate will have the following education and skill requirements: • Strong interpersonal, written, and verbal communication skills • Great attention to detail • Strong problem-solving skills • Computer (Word, Excel, PowerPoint) • Demonstrated ability to work effectively with and gain the respect and support of varied and changing    constituencies including staff, community representatives, and volunteers• Ability to represent United Way with public/private partners across all levels of organizations • Ability to work independently, with proven time management skills•Self-motivated professional and team player who is inclusive, flexible, creative, curious, and energetic • Decisive and resourceful individual with the willingness to accept responsibility and take charge of results; able to pivot and problem solve • Must be available to work flexible hours during the tax season, including evenings and SaturdaysPhysical Demands:These physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of this position:<ul><li>The employee is required to actively listen and communicate clearly. </li><li>The employee is required to speak publicly. </li><li>The employee is required to walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl. </li><li>Ability to lift and carry 25 pounds. </li><li>Vision abilities required by this job include close and far. </li><li>Ability to operate a computer keyboard, and lift files and reports. </li><li>Must have a valid driver's license and means of transportation.</li></ul>Non-Negotiable Hiring Criteria:<ul><li>Effective and skilled communicator in both one-on-one interactions and group settings. </li><li>Excellent writing skills. </li><li>Proficient in Microsoft Office applications (Excel and PowerPoint). </li><li>Naturally curious and self-motivated in a never-ending pursuit of continuous improvement.</li><li>Ability to interact in a positive way with individuals and groups. </li><li>Must be flexible and multitask oriented; can adapt to changing priorities. </li><li>Can work independently and responsibly while managing numerous projects simultaneously. </li><li>Dependable and reliable to meet deadlines; remains calm under pressure. </li><li>Lead by personal example; your word is your bond. </li><li>Possess excellent judgment and creative problem-solving skills. </li><li>Helps create a work environment that embraces and appreciates diversity.</li></ul>Core Competencies for all United Way Professionals <ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations. </li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal. </li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. </li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. </li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. </li></ul>How to Apply: Submit your cover letter and resume via email to: <a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “VITA Program Manager” in the subject line.Application Deadline: For priority consideration, apply by May 17, 2024; position will remain open until filled. More information about the United Way of the Plains can be found at <a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a> United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

VITA Program Manager

Summary:The United Way of the Plains 211 Resource Navigation Center serves as a critical tool for Kansas residents in 98 counties across the state, seeking resources in their time of need.  The 211 Call Specialist is United Way’s front-line representative to the public, handling requests that can range from providing immediate simple information to cases of complex social problems, requiring research, advocacy, and crisis intervention. Our Call Specialists have both individual and shared responsibility and accountability for delivering quality, professional help to our neighbors in need.This full-time position is made for a person with a passion for helping people find the best resources in their community in their time of crisis and uncertainty. At the core level, the successful candidate serves as an advocate and resource to individuals needing help, through referrals to agencies, programs and/or community groups.Key Responsibilities:<ul><li>Answers United Way 211 calls, texts, and online chats on an assigned schedule.</li><li>Assess a caller’s needs and makes accurate referrals to appropriate community agencies, programs and services.</li><li>Research requests for information through multiple avenues.</li><li>Serves as an advocate for individuals experiencing difficulties or lacking in abilities needed to make effective contacts with agencies, programs or groups.</li><li>Documents narrative and statistical records accurately on all caller contacts.</li><li>Works toward achieving departmental goals: i.e. abandonment rate, response time, follow-up, etc.</li><li>Stays informed on broad social issues, programs, and changes in services.</li></ul>Qualifications: <ul><li>Demonstrated ability to listen and communicate effectively with people, with attributes of empathy, compassion, respect and a true desire to help others in need. </li><li>Excellent verbal and written communication skills with the technical ability to use a computer to complete job functions. </li><li>College credit hours in social work or a related field and/or experience working in a human service position are preferred.</li></ul>Physical Demands:These physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of this position:<ul><li>Ability to actively listen and communicate clearly. </li><li>Ability to operate a computer, keyboard, and phone.</li></ul>Non-Negotiable Hiring Criteria:<ul><li>Effective and skilled communicator in both one-on-one interactions and group settings. </li><li>Excellent writing skills. </li><li>Proficient in Microsoft Office applications (Excel and PowerPoint). </li><li>Naturally curious and self-motivated in a never-ending pursuit of continuous improvement.</li><li>Ability to interact in a positive way with individuals and groups. </li><li>Must be flexible and multitask oriented; can adapt to changing priorities. </li><li>Can work independently and responsibly while managing numerous projects simultaneously. </li><li>Dependable and reliable to meet deadlines; remains calm under pressure. </li><li>Lead by personal example; your word is your bond. </li><li>Possess excellent judgment and creative problem-solving skills. </li><li>Helps create a work environment that embraces and appreciates diversity.</li></ul>Core Competencies for all United Way Professionals <ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations. </li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal. </li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. </li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. </li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. </li></ul>How to Apply: Submit your cover letter and resume via email to: <a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “211 Call Specialist” in the subject line.Application Deadline: For priority consideration, apply by May 17, 2024; position will remain open until filled. More information about the United Way of the Plains can be found at <a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a> United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

211 Call Specialist

Who We Are Greenville County continues to draw national attention as a popular destination for visitors and a magnet for new development. But, even with this success, many experience a different Greenville. Right now, over 60,000 people are living in poverty. As the largest poverty-fighting organization in South Carolina, United Way of Greenville County’s unique ability to take on challenges like housing, education, childcare, transportation, and other complex community issues—all at the same time—is unmatched.  What We Do We mobilize donors and volunteers and convene partner agencies, corporations, and community leaders to make broad, systemic change like no other organization can on its own. Vision: A Greenville County where all people have access to the opportunities to achieve their full potential. Mission: We mobilize people and resources to improve lives, strengthen the community, and advance equity for the benefit of all. POSITION SUMMARY: Director of Volunteer Engagement The Director of Volunteer Engagement provides organizational leadership in creating strategies to engage community members, donors and corporate partners in strategically aligned volunteer experiences that deepen their connection to the work of United Way of Greenville County and our community.  ESSENTIAL RESPONSIBILITIES: • Create the vision and strategy for best-in-class volunteer engagement with laser focus on donor engagement and the volunteer experience. o Design, implement, and lead the volunteer engagement strategy by positioning United Way of Greenville County as the premier community mobilizer of volunteers in community impact issues including: housing, childcare, education, and transportation.o Evaluate and align four key affinity groups for maximum impact and effectiveness: African American Leadership, Women United, ReUNITED, and Young Leaders Society.o Evaluate and align key community events with volunteerism, including Hands On Greenville Day, School Tools, Project Joy, and others. • Analyze and evolve affinity groups and key volunteer opportunities for maximum effectiveness and engagement. o Create and implement fee-based volunteer event opportunities that support corporate partner philanthropic strategies for on-site team building events in line with community needs.o Develop new, strategic plans for Affinity Groups including overall purpose, metrics, recruitment and retention strategies, and membership engagement.o Manage accurate volunteer data and develop segmented volunteer engagement strategies based on data analysis.Competencies:· Awareness and Sensitivity to the External Environment - Situational awareness; is aware of organization’s position in the community and the effect of their words and actions on that position; demonstrates savvy in dealing with internal and external customers; is promoting and affirming in conversations about and on behalf of the organization.· Strategic Thinking - Ability to think long-term, tying together the current operations with a more long-term focus.· Communication - Speaks clearly, writes effectively and persuasively in positive or negative situations; listens to executives, co-workers, , and outside advisors to share information and ideas effectively and efficiently; demonstrates effective group presentation and meeting skills.· Creativity - The ability to think outside the routine way of doing business and develop new and creative ways of addressing needs.· Innovation - Comfortable and proactive with developing, recommending, and introducing new ideas and/or methods.· Planning and Organizing/Time Management - Plans and prioritizes work activities, uses time efficiently and develops realistic action plans; establishes and adheres to deadlines; collects, analyzes, and uses data to manage effectively and efficiently.· Results-Oriented Thinking and Behavior - A genuine concern for effectiveness; possesses the desire to get the job done with excellence; mentally, is focused on getting the best results for actions taken; does not settle of mediocrity.· Teamwork - Works cooperatively with others in the organization to achieve the organization‘s mission, values and goals.Required Experience and Education:· Bachelor’s degree and 6+ years of volunteer management or comparable combination of education and experience.· Ability to lead the Volunteer Engagement staff and ensure clear direction, coaching, performance management, and development of the team.· Ability to quickly evaluate programs, processes, and/or people to get at the root cause of any deterrents to goal achievement.· Deep and broad understanding of donor engagement and volunteer experience.· Strong interpersonal, organizational, public speaking, and persuasion skills.· Superior writing and verbal communications skills.· Excellent interpersonal, relationship building, and collaboration skills and the ability to manage multi-faceted projects.· Flexible and adaptable with the ability to manage ambiguity in decision making when needed.Submit your resume and cover letter directly to <a href="mailto:talent@unitedwaygc.org" target="_blank">talent@unitedwaygc.org</a> with Director of Volunteer Engagement in the subject line. Qualified candidates that bring a diversity of thought, experience and background are encouraged to apply.United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits to best support our people. Benefits we offer include: health, dental and vision insurance where United Way of Greenville County pays generously towards the cost of these benefits for eligible employees and their families.United Way of Greenville is an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Director of Volunteer Engagement

Position Title: United Way 211 Clinic Resource Navigator Supervisor:  United Way Assistant Director 211 Classification: Full time Hourly non-exemptWage: $19.23 BOESend Resume to Keila Santiago <a href="mailto:keila@unitedwaylee.org" target="_blank">keila@unitedwaylee.org</a>ABOUT UNITED WAY OF LEE, HENDRY, and GLADESUnited Way of Lee, Hendry, Glades and (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $16 million nonprofit social services organization, with 75+employees in four locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants.Job SummaryThe Clinic Resource Navigator is the direct liaison between the patients of the Lee Health Community Clinic and United Way 211 Information and Referral service which assists people seeking information and help from health and human service programs. It is the responsibility of the Clinic Resource Navigator to work with those in need of services to ensure that they receive prompt and accurate information regarding human services. This communication will often require problem solving and follow-up services.Key Responsibilities/Essential Functions<ul><li>The major responsibilities of this position include, but are not limited to:</li><li>Assimilate into clinic process to provide information and resources to patient visiting the clinic setting to help with human services needs.</li><li>Educate clinic staff on resources available to clinic staff on resources available to clinic patients through 211 Navigator.</li><li>Educate patients on available community resources and how to access those resources.</li><li>Assist clinic patients in accessing resources as needed (through warm transfers, assistance with making phone calls, reaching out to resources/agencies directly on clinic patients’ behalf.</li><li>Assist/screen clients applying for various programs including Affordable Healthcare,</li><li>Help Me Grow, Mission United, VITA (Volunteer Income Tax Assistance), Medicaid, and Food Stamps.</li><li>Conduct comprehensive needs and service assessments via in-person, telephone, email, or IM/Chat.</li><li>Coordinate with the Primary Care Providers, Case Managers, Financial Counselors, and other clinic staff to assist in complex health and social serviceneeds.</li><li>Assists clients and agencies with problem solving to arrive at helpful solutions. Types of calls will includebasic needs, mentalhealth (possible suicidethreats), homelessness and medical requests.</li><li>Some travel required.</li></ul>Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other duties as assigned.Education/Requirements<ul><li>Four-year degree in Human Service-related field preferred or two-year degree with equivalent experience. Direct experience may be substituted for education as appropriate.</li><li>Strong organizational skills, critical thinking, and problem-solving abilities.</li><li>Effective communication skills,including written, verbal,and interpersonal communication.</li><li>Ability to work independently, as well as, in a team-oriented environment.</li><li>Ability to handle multiple responsibilities in stressful situations.</li><li>Ability to establish and maintain positive and diverse working relationships.</li><li>Proficiency in database systems and Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.</li><li>A knowledge of community resources and services in Southwest Florida is preferred.</li></ul>Direct Reports - NonePhysical Requirements &amp; Working ConditionsPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to thirty pounds and occasionally lift and/or move up to forty pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County.Licenses- Valid Florida Driver’s License.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers.This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. - 5:00p.m. Some evening and weekend hours may be required as job duties demand.United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skill assessment.Additional Information:<ul><li>Opportunity to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Working with diverse staff and other constituents</li><li>Culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunity to help solve the community’s toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Paid Health and Dental Insurance for employee, 401K, and Monthly Accrued PTO</li></ul>

United Way of Lee, Hendry, Glades

United Way 211 Clinic Resource Navigator

Diversity, Equity and Inclusion (DEI) InternAs the area's premier impact organization, United Way of the Dutchess-Orange Region serves as a catalyst to increase the community's capacity to improve the lives of its citizens. Our aim is to support nonprofits in our region through investing in social change, recruiting and managing volunteers and providing economically disadvantaged individuals with basic necessities, material goods and professional training. We fight for the health, education and financial stability of every person in our community. We pride ourselves in having a culture in which staff, interns and volunteers can voice their ideas.Diversity is a core value at United Way. We are passionate about building and sustaining an inclusive and equitable work environment for staff, volunteers, and community members. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. This is an exciting opportunity to help us continue building capacity for our DEI work. Key Responsibilities: This intern will work within the Community Impact Department to assist with the administrative tasks, community outreach and engagement related to our DEI work. Reporting Relationship: This position reports to the Director of Community ImpactKey Performance Metrics:<ul><li>Provide support to the Sr. Director of Community Impact for work conducted on behalf of the Community Impact Department</li><li>Integrate information and prepare meeting agendas and goal setting for our DEI Committee</li><li>Help to ensure that all UW events and meetings are accessible </li><li>Become familiarized with and utilize the United Way Worldwide Equity Framework in all assigned tasks and projects</li><li>Assist with creating and posting social media content for related DEI topics </li><li>Assist in building and planning our annual equity challenging </li></ul>Knowledge and Skills Required: <ul><li>Strong knowledge, interest, and committed of social issues and creating diverse, equitable and inclusive communities and workplaces</li></ul>•Interest in nonprofit and community outreach work•Attention to detail•Strong computer &amp; internet skills To Apply: Email your Resume to Melissa Clark: <a href="mailto:mclark@uwdor.org" target="_blank">mclark@uwdor.org</a>

22 Community Services Jobs