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Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Manager, Community Development. We are looking for an individual who is innovative and collaborative in implementing Financial Security efforts around our community work. The ideal candidate will be able to build strong partnerships and increase efficiency in services. &nbsp;We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make.Our team members enjoy a work environment built on transparency and trust. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few &nbsp;Objectives:<ul><li>Collaborates to develop and implement detailed project plans, ensuring resource availability and allocation. Works cross-functionally, integrating strategically inclusive impact work into targeted areas of focus by zip code(s).</li><li>Identifies and advances opportunities to maximize UWS’s presence. Participates in internal and external committees in support of UWS’s community impact.</li><li>Supports the Community Investment process and related reporting and site visits.</li><li>Ensures timely and appropriate data collection, analysis, and reporting; collaborates to provide research and apply best practices to the design and continuous improvement of Community Impact activities.</li><li>Contributes to designing grant funded projects, writing proposals, incorporating grant funded programs, and meeting related requirements. Maintains program data, reviews proposals, accepts and screens applications, and reports to funders and partners.</li><li>Provides oversight of assigned initiative(s). Works closely with a variety of internal and external partners to implement and expand strategic initiatives.</li><li>Coordinates and/or leads consistent family and community engagement activities, including Community Forums.</li><li>Brings awareness through verbal and written presentations to critical regional financial stability needs and existing systems of care that support <a href="https://unitedwaysuncoast.org/what-we-do/alice-suncoast-2020/" target="_blank">ALICE</a> in our communities.</li><li>Collaborates with the Resource Development and Marketing teams to maximize understanding and use of Community Impact and Strategic Community Partner information and co-create communication collateral.</li><li>May also perform duties including but not limited to:</li></ul><ol><li>Oversees daily operations of a Resource Center providing strategically aligned resources and services to community members.</li><li>Connects community members with resources for services such as job placement, financial literacy counseling, legal aid, housing, medical care, and financial assistance.</li><li>Identifies potential program participants and facilitates participation in appropriate programs.</li></ol><ul><li>May contribute to budgets and forecasting; effectively manages resources.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li><li>Consistently demonstrates Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li></ul>Qualifications &amp; Skills for Success:<ul><li>Typically requires four (4) or more years of relevant experience, including management experience.</li><li>Bachelor’s degree in a related field; equivalent training or experience may be accepted in lieu.</li><li>Ability to work some evening and weekend hours.</li><li>Ability to work and drive in the field within the Suncoast region.</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus; may be required</li></ul>

Neighborhood Resource Center

United Way Suncoast

Centennial

Manager, Community Development

About United Way of Greenville CountyFor over 100 years, we have united the community to help people live better, safer, and more successful lives.&nbsp; While our work has evolved to meet the challenges of the day, our vision remains the same: We believe everyone should have access to the tools and opportunities that empower them to achieve their full potential.Mission &amp; VisionOur mission is to mobilize people and resources to improve lives, strengthen the community, and advance equity for the benefit of all.&nbsp; Our vision is a Greenville County where all people have access to the opportunities to achieve their full potential.Star ValuesOur focus on collaboration, internally and externally, connects our team and work to our community so we can achieve the balance and symmetry needed to consistently show up for all of Greenville County.Support- We collaborate with our team, stakeholders and organizations to support our community and move our mission forward.Trust- With integrity and respect, we embrace transparency and build relationships with each other and the community to deliver on our promises.Act- Each day we show up to do our best work for our coworkers, our investors and our community by staying proactive, adaptable and innovative.Reflect- We reflect the change we wish to see within our communities by holding each other accountable to our mission, recognizing how our leadership today will impact the future of Greenville County.Where We ServeUnited Way of Greenville We serve people across the cities of Greenville, Greer, Fountain Inn, Simpsonville, Mauldin, and Travelers Rest.&nbsp; Our impact also extends to the following communities: Berea, City View, Dunean, Five Forks, Gantt, Golden Grove, Judson, Parker, Piedmont, Sans Souci, Marietta, Taylors, Tigerville, Wade Hampton, Ware Place, and Welcome.Our StrategyPoverty is persistent in Greenville County.&nbsp; We can’t let it win—because everyone deserves a shot at a better life.&nbsp; Our donor base is changing.&nbsp; So must we.&nbsp; From Baby Boomers to Gen Z and beyond, we must adapt and evolve to remain relevant.To flip the script and win for our community, United Way of Greenville County must inspire and activate donors to increase access and reduce barriers to higher earnings for low-income earning members of the community.Position SummaryReports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Community InitiativesLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greenville, SCFLSA Status:&nbsp;&nbsp;&nbsp;&nbsp; ExemptUnited Way is seeking a passionate and organized Community Resource Coordinator to enhance the 211 resource line and database, aid community members in accessing available community and internal services, and coordinate community partnerships to improve access to essential resources. This role will support community impact initiatives, develop relationships with key stakeholders, and ensure efficient resource allocation to individuals and families in need.Areas of ResponsibilityBuild Community Partnerships, Create Outreach &amp; Engagement Opportunities, and Educate on the Resources Available<ul><li>Build and maintain relationships with nonprofit organizations, government agencies, and other community stakeholders to strengthen access to essential services.&nbsp;</li><li>Coordinate and attend outreach activities, including resource fairs and community fairs, to promote available community resources, UWGC’s initiatives, and educate the public about the 211 system.</li><li>Provide training and technical support to community organizations and 211 staff to ensure effective use of resource networks.&nbsp;</li><li>Identify community partners, outside of the 211 network, and proactively engage them to provide education on the full complement of resources offered through 211 so they may share this information with their clients as well.</li></ul>211 System Enhancement<ul><li>Work collaboratively with 211 partners to improve the effectiveness of the 211 system, ensuring accurate and up-to-date resource information is available to the community.&nbsp; Convene the local 211 partners in person when necessary to collaborate effectively and build relationships.</li></ul>Data Reporting and Analysis<ul><li>Track and analyze resource allocation trends, prepare reports, and provide insights to enhance service delivery.</li></ul>Direct Assistance Distribution<ul><li>Oversee and facilitate the distribution of emergency assistance funds and resources to eligible individuals and families, ensuring fair and efficient processes.</li></ul>Qualifications<ul><li>At least 3 years’ experience in community resource coordination, case management, or nonprofit program coordination.</li><li>Bachelor’s degree in social work, public administration, nonprofit management, or a related field (or equivalent experience).</li><li>Ability to work nights and weekends as required for community events.</li><li>Strong knowledge of social services, emergency assistance programs, and community resources.</li><li>Excellent organizational, problem-solving, and communication skills.</li><li>Ability to work collaboratively with diverse stakeholders and community members.</li><li>Proficiency in data management, reporting, and Microsoft Office Suite.</li><li>Strong presentation, relationship building, and influencing skills required.</li><li>Bilingual abilities (preferred but not required).</li><li>Listen to understand and speak to be understood.&nbsp;</li><li>Obsess over the details, but don’t be a perfectionist.&nbsp;</li><li>Strive for best-in-class.&nbsp;</li><li>Challenge assumptions without being rude or disrespectful. Know when enough is enough.&nbsp;</li><li>Think big and be creative.</li><li>Be thoughtful and kind.</li></ul>HOW TO APPLYSubmit your resume and cover letter to<a href="https://www.readypayonline.com/Proliant/Career/CareerApply.aspx?CID=340cc03a-6590-4c03-a33c-15fe85c9a4db&amp;JID=b7dcf8b3-0931-f011-ac3d-b026284a2e91&amp;CSID=60af90b8-bd00-4b15-88cd-5b05afa9b81a#/career/apply" target="_blank"> Apply Now </a>.United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include health, dental and vision insurance where United Way of Greenville County pays generously towards the cost of these benefits for employees and their families.United Way of Greenville County is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

United Way of Greenville County

Community Resource Coordinator

Purpose of Position:&nbsp;Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. I&amp;R Specialists may be called upon to de-escalate stressful situations, be involved in follow up communications, complete intake assessment for specialized programs or services, perform outbound calls, basic database maintenance and community outreach.&nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Provide exceptional customer service as the first point of contact with the United Way of Northeast Florida 211 by linking community members with appropriate services and providing immediate crisis intervention as necessary.</li></ul><ul><li>100% compliance with UW 211 policies and procedures</li><li>Knowledge or willingness to learn &amp; compliance with Inform USA (formerly AIRS)</li><li>Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way</li><li>Accurately assess caller’s needs and engage in collaborative problem solving to prioritize and develop an action plan without offering advice or opinions</li><li>Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller’s need(s)</li><li>Help caller address any perceived barriers or challenges to getting assistance</li><li>Offer honest information regarding services or programs that may not exist in our community. Discuss alternatives, if possible</li><li>Use direct intervention and advocacy when needed as agreed to by the caller</li><li>Conduct complete and accurate interviews and capture all required data into contact center software(s)</li><li>Respect and maintain client confidentiality; follow all agency and program guidelines regarding confidentiality</li><li>If a client is in a crisis, life-threatening or suicidal situation, assist the client to move from an emotional state to a cognitive state</li><li>Demonstrate a willingness and ability to work with difficult callers or calls using accepted techniques and principles</li><li>Develop and practice individual self-care plans</li><li>Follow up on referral cases or other inquires as needed</li><li>Demonstrate a desire to improve with active and open participation in quality assurance program</li><li>Complete required initial and ongoing training as needed</li><li>Demonstrate a commitment to United Way’s vision, mission, values, and Code of Ethics in all interactions with coworkers and constituents</li><li>Expected to maintain an average score of 70% or greater on all individual performance metrics</li><li>Perform other such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize&nbsp;&nbsp;</li><li>Enter&nbsp;a minimum of 2 years of experience in related field&nbsp;</li><li>High School diploma/GED required. Associate’s degree in a health and human services related field preferred OR minimum one-year experience in health and human service related field&nbsp;</li><li>Inbound call experience or prior I&amp;R experience strongly preferred</li><li>Proficiency in oral and written communication skills</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file</li><li>Comfortable handling calls from a wide-range of people in crisis situations&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Adapt readily to changes</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to work with minimal supervision</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp;</li><li>Overtime and holidays as assigned</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear.&nbsp;Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Information & Referral Specialist

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

United Way of Greater Cincinnati

Associate, Project LIFT

14 Community Services Full time Jobs