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Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.<h2>Our Values:</h2><ul><li>Teamwork - We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused - We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>Oversee the call center program components of quality management and training to meet the goals of innovation and excellence in service delivery for 988 and in collaboration of the 211 team. The Training and Quality Assurance Manager will serve as a vital member of the 988 team and will help to develop, implement, and monitor all quality management initiatives and deliverables for the 988 program with consideration of each call center helpline, including information, referral and support of veterans. The position will monitor the 988 program’s compliance with national standards, policies and procedures.&nbsp; The position will provide and coordinate behavioral health training.&nbsp;This role will collaborate with mobile response teams and 911 to improve the quality of service delivery.Key Responsibilities and Essential Functions &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Develop, implement and oversee internal professional staff training:<ol><li>In collaboration with Director of 988 &amp; Crisis, develop, implement and oversee internal Quality Assurance program.</li><li>Primary presenter of trainings teaching about best and evidence-based behavioral health practices, standards, and the culture and values of the program.</li><li>Create and deliver quality training to staff based upon quality improvement strategies that inform and connect practice, training, and produce outcomes in line with program goals.</li><li>Support programs across the Helpline Center by providing high quality consultation and training in defined areas of need.</li><li>Support use of evidence-based programming and training throughout the organization to promote successful implementation.</li><li>Become a certified trainer in (but not limited to) ASIST, MHFA, QPR.</li><li>Review 988 contact interactions (phone, text, email, and chat) to determine appropriateness of interventions, level of care and overall interventions provided by Helpline Center staff, to recommend and support interventions for case-specific and/or systemic improvement strategies.</li><li>Assist 988 and 211 Supervisors in communicating with staff on standards and goals set forth by quality improvement and strategic efforts as needed.</li></ol>&nbsp;Respond to 988 calls/texts/chats:<ol><li>Provide evidence-informed brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress</li><li>Conduct assessments in accordance to program policies &amp; procedures</li><li>Utilize resource referral database to provide information and referral assistance to callers seeking mental health and substance abuse services</li><li>Provide follow-up to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors</li><li>Manage interactions to ensure appropriate level of support is provided in efficient manner</li><li>Accurately and efficiently document client interactions</li><li>Serve as a supervisor in the weekend rotation throughout the calendar year and during at least one major holiday of the year.&nbsp;Assist with filling in for 988 supervisors on vacation.</li><li>As part of 988 management team, there will be involvement with outreach, the development of formal relationships between partners (911, Mobile Response Teams, peer support orgs, and behavioral health providers) to maintain continuity of care<ol><li>Develop relationships with 911, MRT, mental health providers and mobile crisis teams to educate and inform them on 988 processes and procedures.</li><li>Contribute to the development and implementation of processes and procedures for 911/988 agency coordination.</li><li>Identify areas of opportunity to increase coordination between 988,911, and mental health partners.</li></ol></li><li>Develop, implement and oversee internal continuous quality improvement data reports<ol><li>Collaborate with data analyst and 988 director, to build data reports as required that provide quality analysis of the 988 program</li><li>Analyze data to understand where program improvements can be implemented</li><li>Work in partnership with the IT department in the development of reports from the phone system and call management system</li></ol></li></ol>Experience/Qualifications:<ul><li>Bachelor’s or Master’s degree in social work, sociology or related field preferred.&nbsp;</li><li>Crisis, Screening and Suicide prevention work experience highly desirable.</li><li>Minimum 3 years’ experience in the human services, social work, or customer services field required</li><li>Experience administering quality assurance programs preferred</li><li>Experience training and providing performance feedback</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills.</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Ability to problem solve multifaceted difficulties</li><li>Experience with behavioral health/crisis&nbsp;situations</li><li>Strong oral and written English language&nbsp;skills</li><li>988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Quality Assurance and Training Manager

Page 1 of 2 
 


Job Description 
Position Title Community Investments Manager 

Department Operations Reports To – Community 
Investments Assistant Director 

FLSA Status – Exempt Classification – Full Time UWW Code - 


Position Summary 
The Community Investments Manager supports the Community Foundation and United Way of Volusia-
Flagler Counties’ (CF UWVFC) strategic investment efforts. The goal of this position is to support the 
organization’s ability to drive positive change by strategic investments in the community through 
grantmaking and grant management. United Way professionals should exhibit core competencies: 
mission-focused, relationship-oriented, collaborator, results-driven and brand-steward. 
 
Duties and Responsibilities 
Business Acumen &amp; Strategic Direction 

 • Write, and manage grant opportunities that align with the CF UWVFC’s strategic 
investment goals. 

 • Prepare and submit reporting for grants and contracts as required. 
 • Share internal reporting to inform and communicate impact of investments. 
 • Steward non-profits through grant application, award process, and follow up reporting in 

CRM system. 
 • Oversee 2-1-1 database including updates and referrals including Publix Emergency Fund. 
 • Management of the Volunteer Income Tax Assistance Program to include 

communications with Internal Revenue Service, Site Coordinators and volunteers and 
budget management. 

Outward Turning 
 • Maintain strong relationships with non-profits, funding agencies and partners. 

 
Talent Management &amp; People Development 

 • Receive and provide feedback in a constructive way. 
 
Operational Planning &amp; Execution 

 • Support events as needed. 
 • Other duties as assigned. 


 
Qualifications 


Page 2 of 2 
 

 • Bachelor’s degree in a related field OR four years of relevant work experience. 
 • Exceptional interpersonal skills with the ability to communicate the key stakeholders, 

peers and staff. 
 • High degree of professional integrity to deal ethically with confidential information. 
 • Ability to work under minimal supervision. 
 • Excellent computer skills (minimum of Microsoft software programs) and attention to 

details and deadlines. Experience working with a customer relationship management 
system. 

 • Possess a valid driver’s license and have use of insured motor vehicle. 

Preferred 
 • Grant writing and grant and contract management experience. 

 
Working Conditions &amp; Physical Requirements 
Work is carried out in a controlled, agreeable environment as generally represented by normal office 
conditions. Employees may be required to assist with or attend various offsite events related to programs 
or fund raising that are scheduled evenings and/or weekends. These events may require several hours on 
your feet and assisting with heavy lifting and carrying. 

 
Direct Reports- None 
 
Salary Range- $40,000-$45,000 Annually 
 
United Way of Volusia-Flagler Counties is an Equal Opportunity Employer. It is the organization’s policy to abide 
by all laws pertaining to fair employment practices and to not discriminate against any employee or applicant for 
employment because of age, race, color, religion, gender identification, sexual orientation, national origin, handicap 
or disability, or marital or veteran status. 
 
 
Date last reviewed/revised: November 27, 2024

Community Foundation & United Way of Volusia-Flagler Counties

United Way of Volusia-Flagler Counties ES

United Way of Volusia-Flagler Counties, Inc.

Community Investments Manager

OVERVIEWExciting opportunity for retirees, stay-at-home parents, college students or anyone looking for a part-time, flexible job in the Wichita or Arkansas City Kansas areas!&nbsp;The VITA (Volunteer Income Tax Assistance) Site Coordinator is responsible for maintaining an orderly, efficient, and welcoming site; ensuring Quality Requirements are executed; coordinating volunteer schedules; and providing excellent customer service to clients and volunteers. The Volunteer Income Tax Assistance program provides low-to-moderate income households with free assistance to file their income tax return.This is a temporary contract position established for the 2025 tax season, to begin at time of hire and end April 30, with the possibility of some hours through May to accommodate off-season needs.&nbsp; The position has a flexible working schedule, averaging 20 hours per week.KEY RESPONSIBILITIESSite Management:<ul><li>Organize waiting areas and workstations for tax preparers with necessary resources and supplies.</li><li>Ensure all required paperwork and forms are stocked for each tax appointment.</li><li>Review intake paperwork and discuss with clients.</li><li>Assist clients through the tax filing process.</li><li>Maintain orderly clients’ files and ensure security of confidential paper and electronic files.</li><li>Communicate supply needs to the Program Manager for ordering.</li><li>Ensure the site closely adheres to the Quality Site Requirements.&nbsp;</li><li>Ensure the site adheres to Title VI by not denying service to anyone based on race, color, sex, age, national origin, or disability.&nbsp;</li></ul>Personnel Management:<ul><li>Communicate with volunteer preparers to ensure appropriate coverage is maintained for each day the site is open.</li><li>Communicate with volunteers regarding coverage and attendance.</li><li>&nbsp;Track volunteer attendance and hours of service.&nbsp; Prepare monthly volunteer time report for the site to be submitted to the VITA Program Manager.</li><li>Support volunteer appreciation activities.</li><li>(In some cases) supervise administrative staff responsible for greeting clients.</li></ul>Communication:<ul><li>Serve as a main point of contact for clients. Field in-person questions, respond to phone calls and contact clients when necessary to address problems with returns.&nbsp;</li><li>Serve as a communication liaison regarding the operation of the tax site for colleagues and volunteers.</li><li>Distribute updates and changes from the IRS to volunteers and clients.</li></ul>QUALIFICATIONS<ul><li>A willingness to learn and use electronic tax return software. &nbsp;</li><li>Ability to assist clients and volunteers in a courteous and helpful manner.&nbsp;</li><li>Strong organizational skills with the ability to prioritize multiple responsibilities and meet deadlines.&nbsp;</li><li>Committed to providing excellent customer service, with demonstrated ability to follow instructions and carefully review work for accuracy.</li><li>Ability to work with people of diverse backgrounds.</li><li>Punctual and reliable.</li><li>Enjoys working as a part of a team and with volunteers.</li><li>Basic computer skills.</li><li>Basic tax knowledge (Form 1040, Form 1040A, and Form 1040EZ) and VITA certification at the Advanced level is required before February 1, 2025. Training is provided.</li><li>VITA certification as a Site Coordinator is required before February 1, 2025. Training is provided.</li></ul>Additional Qualifications&nbsp;(not required)<ul><li>Previous experience at a volunteer income tax assistance site.</li><li>Bi-lingual.</li></ul>How To ApplySubmit your cover letter and resume to Kristie Costa, VITA Program Manager, at kcosta<a href="mailto:scmilligan@unitedwayplains.org" target="_blank">@unitedwayplains.org</a>

VITA Site Coordinator - Wichita or Ark City

If you are passionate about community engagement and skilled in resource management, this role is made for you! Take the leap into a fulfilling career that aligns with your values and supports a vibrant, thriving community.<h3>Your day to day as a Community Resource Team Lead</h3>As the Community Resource Team Lead at Heart of West MI United Way, you'll play a pivotal role in our mission, collaborating closely with the 2-1-1 Director and the entire 2-1-1 team. Your primary responsibility will be to manage and maintain our 2-1-1 database system, ensuring that all information is accurate and up-to-date. In this hands-on leadership position, you'll guide a team of Community Resource Associates, fostering an environment of engagement and excellence. Your attention to detail, organizational skills, and passion for working with data will be key to your success, as you inspire your team to deliver vital resources to the community.Join us in creating meaningful change and making a direct impact in the lives of those we serve!<h3>What matters most</h3>To excel as the Community Resource Team Lead at Heart of West MI United Way, you'll need a diverse skill set that combines leadership, communication and social service knowledge. A broad knowledge of and connections within the nonprofit community will be essential, as you'll navigate various resources and establish partnerships. High-level organizational and prioritization skills will help you effectively manage the 2-1-1 database and your team's activities, ensuring that critical information remains current and accessible. You must also be adept at translating complex information into clear, concise messages across written, oral, and electronic mediums, making it easier for your team and community members to understand vital resources.Strong leadership abilities are crucial for inspiring and guiding your team of Community Resource Associates, driving them toward shared goals and fostering a collaborative environment.Knowledge and skills required for the position are:<ul><li>Bachelor's degree in human services or related field or equivalent experience and training.</li><li>Minimum of 1-3 years' experience in human services or related field. </li><li>Minimum of 1 year of experience managing people.          </li><li>Working knowledge of data management principles, including database design and maintenance, and understanding of various database software. </li><li>Must hold or obtain (within 1 year of hire) a Community Resource Specialist - DC certification from Inform USA. </li></ul><h3>This position will work a flexible schedule between the hours of 8:00am - 5:00pm with an hour lunch break and hybrid (2 days a week in office). This position may need to work outside of normal business hours occasionally in the event of an emergency or assisting with software updates.</h3>Salary Statement: The typical offer range for this role is from minimum to midpoint, with the midpoint representing the average pay for this in a market scope. Please note that this range represents the pay range for all positions in the job grade for which this position belongs to. The salary offer considers a variety of factors relevant to this position, which includes knowledge, skills, and experience, as well as internal equity and alignment with market data. The full salary range for this position at HWMUW is $38,873 - $58,309.We offer a competitive benefit package to full-time employees that includes medical, dental, vision, 401(k) plan with 50% employer match up to 6%, a generous Personal/Sick, Floating Holiday, and Vacation time off policy, paid holidays, volunteer hours, and more.

Heart of West Michigan United Way

211 Community Resource Team Lead

Position DescriptionPosition Title: Community Partnership School DirectorSupervisor: Vice President, Community Partnership SchoolsClassification: Full Time, ExemptSalary Range: $48,000-$55,000Location: Lee, Hendry, Glades CountiesApplication Deadline: December 13, 2024, 4:00pmSubmit Cover Letter and Resume: <a href="mailto:Angela@UnitedWayLee.org" target="_blank">Lisette@UnitedWayLee.org</a>About United Way of Lee, Hendry, and Glades:United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer driven organization dedicated to improving the qualityof life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners),community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit socialservices organization, with 80 employees in five locations with the main campus being located at 7273 ConcourseDrive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, andfederal grants.Position Summary:Guides high-quality program development, implementation, and management of the Community Partnership Schools.Develop and nurture positive relationships with school administrators and relevant community agencies tooperationalize the partnership, as well as work closely with the University of Central Florida support staff to monitor,report, and meet outcomes of the Community Partnership School grant.Essential Functions1. Participate in strategic planning with University of Central Florida, and community partners including FloridaGulf Coast University, Lee Health, and The School District of Lee County.2. Identify, develop, and implement exciting and engaging programming that supports the collective vision ofcommunity schools.3. Develop and market programs that aim to increase educational opportunities and social connections for thestudents, as well as their families.4. Develop and enhance parent involvement in class activities, connecting them with resources whenappropriate.5. Identify providers for health care, translation service, after school programming, etc.6. Negotiate local collaborative service agreements and contracts within conjunction with school leadership.7. Oversee that the Community Partnership School program meets all licensing, contractual, quality managementand outcome standards and requirements, in partnership with the University of Central Florida.8. Develop and regularly monitor the budget of each funding source and corresponding service areas.9. Coordinate billing and budgeting with the United Way Finance Department.10. Implement and manage the evaluation and reporting of data from each of the service areas.11. Represent the community school at pertinent meetings / functions.12. Attending trainings and site visits as required.13. Direct contract management activities for program and develop plan for sustainability.14. Participate in fundraising and grant writing activities.15. Participate in the quality improvement process and conduct performance evaluations.16. Recruit, hire, train and supervise Community Partnership School program staff.17. Develop procedures and policies as needed.18. Provide monthly updates of the Community Partnership School for Community Impact to present at themonthly Board of Directors meetings.19. Supervisory Responsibilities: Oversee the Community Partnership School staff, volunteers, and interns. Maintainconfidentiality and adhere to HIPAA regulations.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities,duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities maychange at any time with or without notice.Education, Skills, and Experience: • Master’s degree in a Human Services-related field from an accredited college or University preferred. • Minimum of five (5) years' experience in children’s services, education, or community health, with two (2) yearsin program development and administration. Knowledge of volunteer management, community relations, andproject management. • Interpersonal: Excellent active listening, interpersonal, and cultural diversity skills. Strong problem-solving, criticalthinking, prioritization, and judgment abilities. • Communication: Proficient in business writing, report preparation, and public speaking. Able to presentinformation and respond to diverse groups, including employees, managers, and senior leaders. • Technical: Proficient in MS Office and database programs. • Administrative: Strong operational and organizational skills. • Preferred: Local experience with the School District of Lee County and/or school administrators. Experience incommunity engagement.Licenses: Valid Florida Driver’s License with a driving record that meets our insurance guidelines.Physical Requirements &amp; Working ConditionsPhysical Demands: The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. While performing the duties of this job, theemployee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required touse finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee mustfrequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may beadditional physical requirements associated with department meetings/events. Specific vision abilities required by thisjob include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, andvisual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsitemeetings, or event locations within Lee, Hendry, or Glades County.Work Environment: The work environment characteristics described here are representative of those an employeeencounters while performing essential functions of this job. Reasonable accommodation may be made to enableindividuals with disabilities to perform the essential functions. This job operates in a professional office environment,including occasional off-site venues, and outside event areas in various weather conditions. This role routinely usesstandard office equipment such as computers, phones, and photocopiers. This is a full-time position. Days and hours ofwork are Monday through Friday, typically 8 a.m. - 5 p.m. Evening and weekend events may be required as job dutiesdemand.United Way is an equal employment opportunity employer and does not discriminate against any person because ofrace, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protectedby law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities,and all employment actions. United Way will make reasonable accommodations for qualified individuals with knowndisabilities unless doing so would result in undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program.Level II background screening will be conducted because of the nature of the position. Applicants may be asked totake an online skills assessment.UWLHG is an exceptional workplace that can provide you with: • Opportunity to work with smart, passionate and enthusiastic team members and volunteers • Working with diverse staff and other constituents • Culture of high-performance expectations and accountability • Exciting and challenging work • Opportunity to help solve the community’s toughest problems • Competitive pay that is commensurate with demonstrated successful performance and experience • Paid Health and Dental Insurance for employee, 401k, and Monthly Accrued PTO

United Way of Lee, Hendry, Glades

Community Partnership School Director 

UNITED WAY OF SOUTH 
HAMPTON ROADS 

Why Work for United Way: 

Do you want to leave work every day knowing that you have made an impact? At United Way 
of South Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where 
every day is a new opportunity to make a difference. If you talk to our employees, the single 
trait we all have in common is passion. We work hard because we love what we do, and we 
know how much our community needs us. Plus, we offer excellent benefits and opportunities 
for advancement. If you want to be great while doing good, join the United Way team. 
Our mission is “We bring people and resources together to solve problems too big for any of 
us to solve alone”. 

Mission for Mission United: 
Our mission is to reduce systemic barriers and increase access to services by collaborating 
with providers to ensure a thriving military-connected community in the 757. 

Vision for Mission United: 
 A future where all service members, veterans, and their families are thriving. 

Objectives &amp; Expectations: 

This position oversees United Way’s initiative, Mission United, that engages community 
partners to support our region’s military-connected individuals on customized journeys to self-
sufficiency. The Director is tasked with building relationships and growing Mission United’s 
network of service providers, connecting clients to affordable housing, job training, health care 
and other resources through online care-coordination software. Of the over 400,000 military-
connected people living in Hampton Roads, Mission United’s target population includes: 
active-duty service members (including the Reserves and National Guard), military retirees, 
military spouses and dependents, caregivers and veterans. It is the role of the Director of 
Mission United to spearhead the engagement of diverse stakeholder groups that guide 
mission, vision, and strategy, as well as support aligned activities and shared measurements, 
build public will and community engagement, advance policy, and mobilize funding. 

Key Accountabilities: 
1. Lead and coordinate Mission United committees, workgroups, volunteers and activities
2. Work with our partners to establish and implement Mission United’s strategies for

achieving community-level results.
3. Guide the vision and strategy for Mission United by defining challenges, establishing

goals and priorities, and building a network of partners to support a common agenda
and achieve shared goals.

Title: 

Department: 
Report To: 


Director, Mission United ($75,000-$85,000)
Macon F. Brock, USMC Captain Endowed 
Community Impact 
Vice Presi

 
dent, C

 
ommunity Impact 


4. Build awareness and understanding Mission United with Military leadership of 
issues impacting veterans to empower 
community members to act on Mission United’s priority areas and activities. 

5. Using a results-based accountability framework, establish and maintain a data 
management infrastructure that collects, manages, and reports on Mission 
United data to effectively communicate results. 

6. Establish a program performance and evaluation plan and work with partners to 
increase use of data to adapt and refine program strategies. 

7. Facilitate the identification of core measurable outcomes for each committee 
and/or workgroup, mutually reinforcing activities, and develop a system for 
collaboration and communication to advance Mission United’s shared agenda. 

8. Collaborate with United Way staff to increase resources to support Mission 
United services. 

 
 
Commitment to diversity, equity &amp; inclusion 
We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are. 
We welcome that every person brings a unique perspective and experience to advance our 
mission and progress our fight for the health, education, and financial stability of every person in 
every community. 
We believe that each United Way community member, donor, volunteer, advocate, and employee 
must have equal access to solving community problems. 
We strive to include diversity, equity, and inclusion practices at the center of our daily work. 
We commit to using these practices for our business and our communities. 

 
Cultural Competence: The Director Health Equity adapts a lens of cultural competency that 
conveys empathy, support, and an understanding of the people they work with both internally and 
externally, engage with, and the people they serve. This competency helps to build trust and 
effective engagement, build stronger relationships, expand our organization’s reach, and more 
effectively and respectfully engage with people regardless of background. 
Core Competencies are characteristics that all employees are expected to exhibit as a member of 
the UWSHR team. These include: 
 • Mission Focused: The top priority is creating real social change that leads to better lives 

and healthier communities. 
 • Relationship Oriented: Understands that people come before process and is astute in 

cultivating and managing relationships toward a common goal. 
 • Collaborator: Understands the roles and contributions of all sectors of the community and 

can mobilize resources (financial and human) through meaningful engagement. 
 • Results Driven: Dedicated to shared and measurable goals for the common good; 

creating, resourcing, scaling, and leveraging strategies and innovations for broad 
investment and impact. 

 • Brand Steward: Understands his/her role in growing and protecting the reputation and 
results of the organization, and thus, the greater network. 

 
Essential Duties and Responsibilities 


 
Administrative &amp; Financial Management 
 • Coordinates, gathers, and support internal staff and consultants when needed to 

develop successful proposals and investment opportunities. 
 • Create, read, and understand budgets and other financial reports, including drawing 

conclusions regarding the financial impact of product/program development and 
implementation. 

 • Support reporting requirements for funders cross-functionally with CI, RD, and 
Operations to ensure timely and accurate reporting 

 • Provide oversite of call centers and initiatives related to Mission United 
 • Develop and maintain protocols and/or policies regarding the operations of the Mission 

United Call center. 
 • Function as a trusted advisor to the Community Impact department head in helping to 

guide strategic direction for community investments and the creation of programs and 
services. 

 • Lead and build the talent of staff specifically aligned to family stability. Give constructive 
feedback, coach, and mentor employees to achieve high performance and results. 

 • Conduct/Ensure all training requirements for staff are met, including re-certifications. 
 • Support and promote the development of positive team relationships. 

 
Community Collaboration 
 • Represent UWSHR at external events and ensure collaborative community relationships, as 

 needed. 
 • Maintain a working knowledge of significant developments and trends in the education field 

both inside and outside the United Way network. 
 • Participate in community conversations with internal and external stakeholders to break 

down complex problems and situations, develop strategies, and create solutions. 
 • Identify advocacy priorities based on community needs and local, state, and national 

resources. 
o Coordinates opportunities for self and staff to engage with stakeholders. 
o Monitors advocacy efforts on an ongoing basis and pivots when strategies when 

needed. 
 

Data, Research &amp; Reporting 
 • Advance agencies’ capacity to measure results as well as the United Way’s ability to 

document and communicate shared measures as related to the veteran and military-
connected population. 

 • Assist with the collection of financial status and data to support reporting requirements as 
related to grant-funded requirements. 

 • Understands, analyzes, and uses community and social data to create effective 
community solutions; Asks insightful and provocative questions regarding community 
needs, resources, and values. 

 • Establish and maintain a Mission United data management infrastructure that collects, 
manages, and reports data effectively, in addition to identifying core measurable 
outcomes for agencies awarded grants. 


 • Create metrics to assess the performance of programs and gauge their effectiveness in 
uplifting the community. 

 
Program Development &amp; Implementation 
 • Provides effective leadership to team peers and team members through team meetings, 

expectation setting, regular feedback, performance management, and cascading 
communications. 

 • Based on strategically relevant data, the Director seeks to create efficiencies for current 
products and Initiatives, as well as products and services that are new and useful. 

 • Continuously monitors and evaluates progress based on goals and recalibrates when 
necessary; Brings people together to successfully execute tasks. 

 • Works inclusively with individuals (target populations, residents, and other non-institutional 
partners), networks, and organizations to explore shared interests and create and act on 
common goals, priorities, and visions; Influences shared goals. 

 • Provide leadership and oversight for all grants awarded to Mission United for UWSHR to 
ensure the most impactful delivery focused on uplifting the community. 

 
Marketing and Resource Development and Outreach 
 • As a subject matter expert on military and veteran initiatives, interprets data for RD and 

MKTG professionals to turn into stories, reports, and powerful messages to engage donors. 
 • Participates in campaign and donor engagement by presenting and attending donor visits 

with RD; Provides return on investment information for donors that is articulated and 
succinct. 

 • Actively participates in projects, special events, cross-functional teams, or workgroups that 
support the work of the entire organization. 

 • Engage UWSHR staff and volunteers to achieve goals related to programming and funding, 
fundraising, and communications. 

 • Identify and cultivate individual, corporate, government, and foundations in collaboration 
with United Way’s Resource Development team to increase resources supporting Mission 
United’s mission and services. 

 • Occasional evenings and weekends are required. 
 

 
Key Skills Requirements: 

 • Bachelor’s Degree in related field required; master’s degree preferred 
 • 5-10 years relevant military experience (as service member or in a civilian capacity); 

prior military service preferred; seeking candidates with strategic planning, program 
development, and evaluation competencies 

 • Familiarity with asset-based approaches to community development, volunteerism, 
and corporate philanthropy 

 • Demonstrated experience with group facilitation and working with and managing 
staff and/or volunteers to plan and implement community-based initiatives with 
specific deliverables and demonstrable outcomes. This includes an ability to inspire, 
organize, convene, and lead groups, build consensus, and collaborate with diverse 
stakeholders 

 • Project management skills with the ability to problem-solve, prioritize, delegate, 


and create systems and processes 
 • Experience in collective impact and working with military-connected communities and 

service organizations, with the ability to build and sustain productive relationships with 
diverse individuals, groups, organizations, and communities 

 • Excellent analytical ability and superior problem-solving skills 
 • Excellent communication, interpersonal, listening, writing, and facilitation skills 
 • Ability to take concepts from initiation to completion with minimal supervision 
 • Microsoft Office skills and experience required 
 • Commitment to excellence and the mission of United Way 

 
Work Demands &amp; Environment: 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp 
 • Ability to clearly and concisely express and exchange detailed information and 

ideas with others accurately via spoken word 
 • Exerting up to 20 lbs. of force occasionally and/or a negligible amount of force 

frequently to lift, carry, push, pull or otherwise move objects 

 • Ability to inspect and analyze figures, accounting items, written materials, 
newsprint, computer terminal characters, transcription, and other similar objects at 
distances generally close to the eyes. 

 • The worker is subject to a variety of environmental conditions that may occur in an 
office, a private home, or elsewhere in the community including temperature variations, 
unpleasant odors, and potential allergens 

 • Although inside work is the rule, it is required that the individual be able to travel 
and may be exposed to a variety of weather conditions 

 
Interested? Please send your cover letter and resume to <a href="mailto:humanresources@unitedwayshr.org" target="_blank">humanresources@unitedwayshr.org</a> . 
We will continue accepting applications until the position is filled. 

 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment 
and advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, 
qualifications, and abilities. UWSHR does not discriminate in employment opportunities or practices on the basis 
of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or 
genetics. Please Note: Requirements, skills, and abilities described above are representative of those that must 
be met by an employee to successfully perform the essential functions of this position with or without reasonable 
accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as 
all-inclusive. 

<a href="mailto:humanresources@unitedwayshr.org%20." target="_blank">mailto:humanresources@unitedwayshr.org%20.</a>

Mission United Director

UNITED WAY OF SOUTH HAMPTON ROADS 
Coordinator, Hope &amp; Healing Coalition 

 
Title: Coordinator, Hope &amp; Healing Program ($50,000- $55,000) 
Department: Community Impact 
Report To: Director, Healthy Communities 
Date Created: November 2024 

 
 
Why Work for United Way 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is 
a new opportunity to make a difference. If you talk to our employees, the single trait we all have 
in common is passion. We work hard because we love what we do, and we know how much our 
community needs us. Plus, we offer excellent benefits and opportunities for advancement. If you 
want to be great while doing good, join the United Way team. 
 
Objectives &amp; Expectations 
United Way improves lives by mobilizing the caring power of communities to advance the 
common good and to help all residents thrive. We all benefit when a child succeeds in school, 
when someone finds a job that sustains a family, or when more people get quality, affordable 
healthcare. United Way endeavors to drive measurable impact by focusing and accelerating our 
current agenda centered around economic mobility, education, and health initiatives while 
remaining responsive to community needs with flexibility to respond to critical needs and crises. 
 
On November 22, 2022, the City of Chesapeake and the larger Hampton Roads community 
suffered a great tragedy at Walmart Store #1841, resulting in the loss of seven lives. This event 
catapulted our area and its residents into a place of crisis, which requires short- and long-term 
coordinated responses. One of our key action steps was the establishment of the “Hope &amp; 
Healing Coalition”, to address community violence. 
 
A “coalition” is a union of people and organizations working to influence outcomes on a specific 
problem. Coalitions are useful for accomplishing a broad range of goals that reach beyond the 
capacity of any individual member organization. These goals range from information sharing to 
coordination of services, from community education to advocacy for major environmental or 
policy (regulatory) changes. Working closely under the guidance of the Director of Healthy 
Communities, The Hope &amp; Healing Coalition Coordinator will liaise with Coalition members and 
grantees to offer continuous support and put them on a path to success, which has the following 
stages: (1) “Before You Build It”; (2) “Build It”; (3) “Make It Work”; and (4) “Sustain It”. 
 
 
 
 
 


 
Commitment to diversity, equity &amp; inclusion 
We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are. 
We welcome that every person brings a unique perspective and experience to advance our 
mission and progress our fight for the health, education, and financial stability of every person in 
every community. 
We believe that each United Way community member, donor, volunteer, advocate, and 
employee must have equal access to solving community problems. 
We strive to include diversity, equity, and inclusion practices at the center of our daily work. 
We commit to using these practices for our business and our communities. 
 
Cultural Competence The Hope &amp; Healing Coordinator adapts a lens of cultural competency 
that conveys empathy, support, and an understanding of the people he/she works with both 
internally and externally. This competency helps to build trust and effective engagement, build 
stronger relationships, expand our organization’s reach, and more effectively and respectfully 
engage with people regardless of background. 
 
Core Competencies are characteristics that all employees are expected to exhibit as a member 
of the UWSHR team. These include: 

 • Mission Focused: The top priority is creating real social change that leads to 
better lives and healthier communities. 

 • Relationship Oriented: Understands that people come before process and is 
astute in cultivating and managing relationships toward a common goal. 

 • Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through meaningful 
engagement. 

 • Results Driven: Dedicated to shared and measurable goals for the common good; 
creating, resourcing, scaling, and leveraging strategies and innovations for broad 
investment and impact. 

 • Brand Steward: Understands his/her role in growing and protecting the reputation 
and results of the organization, and thus, the greater network. 

 
Key Accountabilities 
 
1) Work closely with the Director of Healthy Communities to run coalition convenings, while 

developing and monitoring logic models, data analysis plans, and timelines. 
2) Develop checklists and tools, maintain the coalition’s vitality and evaluate its effectiveness as 

it evolves. 
3) Manage and conduct Mental Health First Aid and trauma focused trainings provided to the 

community. 
4) Attend community events in-line with hope and healing programs. 


Essential Duties and Responsibilities 
 

Administrative 
 

 • Establish key contractual documentation (and templated documentation where 
possible) with the support of department leadership and operations, including grant 
agreements, government agency contracts, and consultant contracts as related to 
Hope and Healing or other health related agreements. 

 • Collect and group CI department contact information and lists as related to 
partnerships and participation on committees and coalitions. 

 • Attend meetings; record, prepare, and distribute minutes in support of all Hope and 
Healing Coalition, and other health related initiatives and programs. 

 • Conduct pre-post surveys as needed. 
 
Community Collaboration 

 • Convene Hope and Healing coalition, disseminating materials prior to meetings, and 
communicating with coalition members between meetings. 

 • Refine the coalition’s purpose, vision, and mission, after receiving stakeholder 
input. 

 • Assist coalition members with developing and monitoring logic models, data analysis, 
reports, and timelines related to programs and funding. 

 • Maintain the coalition’s vitality and evaluate its effectiveness. 
 • In partnership with Community Impact leadership, liaise with local government 

officials on gun violence and other health-related topics as needed. 

Data, Research &amp; Reporting 
 

 • Advance agencies’ capacity to measure results as well as the United Way’s ability to 
document and communicate shared measures. 

 • Take a lead role in ensuring effective and accurate collection of data and helping to 
streamline organizational reporting processes on a continuous basis. 

 • Assist with the collection of financial status and data to support reporting 
requirements as related to grant funded requirements. 

 
Program Development &amp; Implementation 
 

 • Engage partners through facilitated convenings and training to set and achieve systems-
level goals across investment focus areas. 

 • Ensure that processes related to funding requests are completed; provide technical 
assistance in grant management systems as needed. 

 • Communicate with recipient organizations regarding funding requests, and reporting 
deadlines, etc. as needed. 


Marketing and Resource Development and Outreach 
 

 • Support the development of successful proposals and can gather support, people, and 
resources required to back programs and projects that advance health and violence 
intervention strategies. 

 • Work effectively with Resource Development and Marketing teams to develop and 
communicate compelling messages to collaborating partners, and to the larger 
community utilizing various media. 

 
Work Demands &amp; Environment 
 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp. 
 • Ability to clearly and concisely express and exchange detailed information and ideas 

to others accurately via spoken word 
 • Exert up to 20 pounds of force occasionally and/or a negligible amount of force 

frequently to lift, carry, push, pull or otherwise move objects. 
 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, 

computer terminal characters, transcription, and other similar objects at distances 
generally close to the eyes. 

 • The worker is subject to a variety of inside environmental conditions that may occur in 
an office, a private home, or elsewhere in the community including temperature 
variations, unpleasant odors, and potential allergens. 

 • Although inside work is the standard, it is required that the individual be able to travel 
and may be exposed to a variety of weather conditions. 


Key Skills Requirements 
 • Background in social work, psychology, family services, or education highly desired. 
 • Familiarity with asset-based approaches to community development, volunteerism, and 

corporate philanthropy. 
 • Demonstrated experience with group facilitation and working with and managing staff 

and/or volunteers to plan and implement community-based initiatives with specific 
deliverables and demonstrable outcomes. This includes an ability to inspire, organize, 
convene, and lead groups, build consensus, and collaborate with diverse stakeholders. 

 • Project management skills with the ability to problem-solve, prioritize, delegate, and 
create systems and processes. 

 • Experience in collective impact and working with service organizations, with the ability to 
build and sustain productive relationships with diverse individuals, groups, organizations, 
and communities. 

 • Excellent analytical ability and superior problem-solving skills. 
 • Excellent communication, interpersonal, listening, writing, and facilitation skills. 
 • Ability to take concepts from initiation to completion with minimal supervision. 
 • Microsoft Office skills and experience required. 


 • Commitment to excellence and the mission of United Way. 
 
Work Demands &amp; Environment 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp. 
 • Ability to clearly and concisely express and exchange detailed information and ideas to 

others accurately via spoken word 
 • Exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently 

to lift, carry, push, pull or otherwise move objects. 
 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, 

computer terminal characters, transcription, and other similar objects at distances 
generally close to the eyes. 

 • The worker is subject to a variety of inside environmental conditions that may occur in an 
office, a private home, or elsewhere in the community including temperature variations, 
unpleasant odors, and potential allergens. 

 • Although inside work is the standard, it is required that the individual be able to travel and 
may be exposed to a variety of weather conditions. 


Interested? Please send your cover letter and resume to <a href="mailto:humanresources@unitedwayshr.org" target="_blank">humanresources@unitedwayshr.org</a>. We 
will continue accepting applications until the position is filled. 
 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

Coordinator, Hope & Healing Program

United Way for Greater Austin

Chief Executive Officer 

Do you want to help meet the tangible needs of nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time Community Services Associate Manager. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 264 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients. This role also serves as an integral part of our disaster response services and relationship with the Voluntary Organizations Active In Disaster (VOAD) coalition.Key Responsibilities:<ul><li>Maintain the organization of merchandise located in the warehouse, coordinate volunteer groups, assist merchandise pick-up.</li><li>Promotes and coordinates appointments for not-for-profit agencies to visit the warehouse and request donated items.&nbsp;</li><li>Oversight of the warehouse operations in the event the Community Services Manager is not available</li><li>Assists with emergency management response, in the event of a natural disaster.</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds</li><li>Prior warehouse job experience of at least 1 year</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift</li><li>Must be OSHA-10, OSHA-30 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills</li><li>Able to manage multiple projects simultaneously</li><li>Capable of working effectively with limited supervision</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “Community Services Associate Manager” in the subject line.Application Deadline: For priority consideration, apply by November 22, 2024; position will remain open until filled.&nbsp;More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.&nbsp;

Warehouse Operations - Community Services Associate Manager

1 | P a g eUnited Way of Lancaster is looking for a Coordinated Entry Intake Specialist to join our PA 211 East team. United Way for nearly 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. If you are a passionate and dedicated individual with a desire to make a difference, we’d like to talk to you.This position works with the 211 Team to provide information, referral, and prescreening for County specific programs, while acting in accordance with our values, vision, and mission.Responsibilities: • Answering inbound phone calls in a professional manner.&nbsp; • Assessing caller needs and facilitating appropriate referrals for families andindividuals seeking information regarding homelessness including evaluation eligibility using criteria for specialized housing contracts. • Assessing the 211 database and Continuum of Care database for resources and appropriately refer calls. • Demonstrate proficiency in using call center software, computer hardware and telephone equipment. • Maintain accurate data files to include reporting data needed to complete the program’s monthly quality assurance and outcomes reports.Qualifications: • Bachelor’s degree in social work or equivalent work experience in health and human services field. • Bilingual in Spanish and English a plus&nbsp; • A Valid Driver’s License is required&nbsp; • Clearances are required with relevance to the positionThis is full–time, Monday – Friday. Hourly Rate is $20.00/hrWe offer a competitive compensation and benefits package.<a href="mailto:btice@unwlanc.org" target="_blank">mailto:btice@unwlanc.org</a>2 | P a g eAll United Way of Lancaster employees are employed at will.United way of Lancaster is an Equal Opportunity Employer committed to diversity in the workplace.All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability, or other protected status.Please send your resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. No phone calls please.

24 Community Services Jobs