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UNITED WAY OF SOUTH HAMPTON ROADS 


Title: NRHA Navigator 

Department: Community Impact – Financial Stability 

Report To: NRHA Lead Navigator 

Date Created: February 2025 

Why Work for United Way: 

Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a 

new opportunity to make a difference. If you talk to our employees, the single trait we all have in 

common is passion. We work hard because we love what we do, and we know how much our 

community needs us. You’ll learn from some of the best in the business and be constantly 
challenged in an ever-changing industry. Plus, we offer excellent benefits and opportunities for 

advancement. If you want to be great while doing good, join the United Way team. 

Objectives &amp; Expectations: 

United Way improves lives by mobilizing the caring power of communities to advance the common 

good to help all residents thrive and live the best version of themselves. We all benefit when a 
child succeeds in school, when someone finds a job that sustains a family, or when more people 

get quality, affordable healthcare. As our community recovers from one of the deadliest pandemics 

in our country’s history, the United Way will play a pivotal role in helping residents from under-
resourced communities and the ALICE population (Asset Limited, Income Constrained, Employed) 

move towards self-sufficiency. 

 
Candidate must be customer focused, data-driven, organized, and results oriented. This position is 

based in Norfolk, and the Intake Specialist must be able to work on a flexible schedule that may 

include evenings and/or weekends to meet program needs. Must have your own vehicle, 
acceptable driving record and ability to travel independently to locations across South Hampton 

Roads. 

 
Commitment to equity, diversity &amp; inclusion 

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are. 

We welcome that every person brings a unique perspective and experience to advance our mission and 

progress our fight for the health, education, and financial stability of every person in every community. 
We believe that each United Way community member, donor, volunteer, advocate, and employee must 

have equal access to solving community problems. 

We strive to include diversity, equity, and inclusion practices at the center of our daily work. 

We commit to using these practices for our business and our communities. 

 
Cultural Competence: The Intake Specialist adapts a lens of cultural competency that conveys 

empathy, support, and an understanding of the people they work with both internally and externally, 
 


 
engage with, and the people they serve. This competence helps to build trust and effective 
engagement, build stronger relationships, expand our organization’s reach, and more effectively and 

respectfully engage with people regardless of background. 

 
Core Competencies are characteristics that all employees are expected to exhibit as a member of the 

UWSHR team. For complete details that include attributes and behaviors please see the United Way 

Core Competencies Checklist in the shared Human Resources Network Folder. These include: 

ï· Mission Focused: The top priority is creating real social change that leads to better 
lives and healthier communities. 

ï· Relationship Oriented: Understands that people come before process and is astute in 
cultivating and managing relationships toward a common goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the community 
and can mobilize resources (financial and human) through meaningful engagement. 

ï· Results Driven: Dedicated to shared and measurable goals for the common good; 
creating, resourcing, scaling and leveraging strategies and innovations for broad 
investment and impact. 

ï· Brand Steward: Understands his/her role in growing and protecting the reputation and results 
of the organization, and thus, the greater network. 

Key Accountabilities 

ï· Travel to meet with clients at their home, community partner offices, satellite offices, etc.; if 
necessary, to ensure at-risk client’s access to services 

ï· Maintain detailed case records, complete required program documentation, and input timely case 
data into Apricot database 

ï· Collaborate with Lead Navigators and NRHA team to provide support to 
participants/families on their journey towards health, wellness, and self-

sufficiency 

ï· Schedule and complete an in-depth intake assessment with all new referrals 

ï· Support Outreach and Engagement in the evenings and weekends as needed 

 
 Essential Duties and Responsibilities: 

ï· Build trusting relationships with participants and their families while providing general support and 
encouragement. 

ï· Provide ongoing follow-up, basic motivational interviewing, and goal setting with participant/families. 

ï· Follow up with participants via phone calls, home visits and visits to other settings where participants 
can be found. 

ï· Help participants set personal health related goals and attend appointments. 

ï· Provide referrals for services to community agencies as appropriate. 

ï· Help participants connect with transportation resources and provide appointment 

reminders in special circumstances. Transport participants based on UWSHR 

transportation policy. 

 
Community Collaboration: 

ï· Effectively communicate UWSHR’s mission and vision. 

ï· Work closely with NRHA staff and internal team to build trusting relationships with residents. 

ï· Develop and maintain trusted relationships with community service providers to support participants with 
comprehensive and coordinated plans to achieve success. 


ï· Knowledgeable about community resources appropriate to needs of participants/families. 
 
Data &amp; Reporting 

ï· Record participant care management information in the database and other software no later than 24 
hours after participant contact. 

ï· Maintain and manage caseload of at least 25 participants. 
 

Program &amp; Implementation 

ï· Maintain confidentiality and always remain current with HIPAA compliance. 

ï· Utilize all tools and resources available to manage caseload, including but not limited to Unite Us and 
211. 

ï· Be available based on the needs of participants with the ability to be flexible with scheduling, 
including traditional and non-traditional work hours; evening and weekends may be required to meet 
the needs of participants and families. 
 

Other Duties as Assigned 
 
Key Skills Requirements: 

 • Experience in human services programs 

 • Successful completion of a Community Health Worker formal training program during your 90 days 
as an employee of UWSHR. 

 • Successful completion of Community Health Worker Certification, or ability to complete within 1 year 
of hire. 

 • Knowledge of best practices in human services and of systems addressing the 
needs of Housing Choice Voucher Program participants and the ALICE population 

 • Ability to maintain respect for the confidentiality of information divulged by or on 
behalf of participants 

 • A consummate team player with an innovative, enthusiastic, and flexible approach 

 • Ability to build credible relationships with community members and partners 

 • Proven ability to collaborate and work in a team environment as well as work 
independently and make sound decisions 

 • Able to multi-task, meet deadlines, keep schedules, manage relationships, and perform in 
a high-paced environment 

 • Commitment to assisting families to achieve self-sufficiency 

 • Excellent written and oral communication skills 

 • Experience with MS Outlook, Word, and Excel, PowerPoint 

 • Strong detail orientation and self-organized 

Work Demands &amp; Environment: 

 • Ability to stoop, lift, finger – for example, pick, pinch, or type and grasp 

 • Ability to clearly and concisely express and exchange detailed information and ideas to 
others accurately via spoken word 

 • Exerting up to 20 of force occasionally and/or a negligible amount of force frequently to 
lift, carry, push, pull or otherwise move objects 

 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, 
computer terminal characters, transcription, and other similar objects at distances 
generally close to the eyes. 


 • The worker is subject to a variety of environmental conditions that may occur in an office, a 
private home, or elsewhere in the community including temperature variations, unpleasant 
odors, and potential allergens 

 • Although inside work is the rule, it is required that the individual be able to travel and 
may be exposed to a variety of weather conditions 

 • Driver’s License required with current valid auto insurance, and acceptable driving record 

 
Interested? Please send your cover letter and resume to <a href="mailto:humanresources@unitedwayshr.org" target="_blank">humanresources@unitedwayshr.org</a>. We will continue 
accepting applications until the position is filled. 
 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, 
qualifications, and abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of 
race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or 
genetics. Please Note: Requirements, skills, and abilities described above are representative of those that must be 
met by an employee to successfully perform the essential functions of this position with or without reasonable 
accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-
inclusive. 
 


<ul>	<li>UNITED WAY OF SOUTH HAMPTON ROADS</li>
	<li>Why Work for United Way:</li>
	<li>Objectives &amp; Expectations:</li>
	<li>Commitment to equity, diversity &amp; inclusion</li>
	<li>Key Accountabilities</li>
	<li>Key Skills Requirements:</li>
	<li>Work Demands &amp; Environment:</li>
</ul>

NRHA Navigator

If you love building and maintaining relationships, organizing and collaborating with a variety of groups, and know how to “get things done,” then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Community School Coordinator at Asheville Middle School is part of UWABC’s Community Schools team and works 4 of 5 days onsite at Asheville Middle.&nbsp; The Coordinator works in concert with the school principal, parents, community leaders and other UWABC staff to promote the school’s vision and the school improvement plan through strengthening the&nbsp;<a href="https://learningpolicyinstitute.org/sites/default/files/product-files/Community_Schools_Effective_INFOGRAPHIC.pdf" target="_blank">four pillars of an effective community school</a> while holding true to UWABC’s long-term strategic vision.Position is responsible for supporting student academic achievement by addressing barriers to necessary services and supports, promoting active family and community engagement, and enabling more efficient and effective use of key resources.&nbsp; &nbsp;KEY RESPONSIBILITIESFacilitate a Community School Assets and Needs Assessment<ul><li>Lead community conversations and surveys with key stakeholders</li><li>Collaborate with School Partnerships Manager and data staff on data analysis, visualization and communication to the school community, partners, and UWABC staff&nbsp;</li><li>Utilize the assessment to guide the work of the Resource Team, including potential program investments&nbsp;</li></ul>Resource Team and Supports<ul><li>Develop, convene, and guide the Resource Team to align the work with school improvement goals, asset and needs assessment findings, and community school strategies and initiatives</li><li>Maintain Resource Rooms</li><li>Partner with UWABC departments to build capacity of the Community Schools initiative</li></ul>Support the School’s Student Success Planning Team<ul><li>Serve on key school teams focused on student attendance, behaviors and academic performance</li><li>Represent community-based organizations and individual volunteers at the school level</li><li>Build capacity and infrastructure to link students with beneficial services</li><li>Share best practices between the school and community-based organizations and volunteers&nbsp;</li></ul>&nbsp;Support Student Achievement<ul><li>Work with school administration and staff to create a positive learning environment</li><li>Identify and connect students to quality in-school and out-of-school time programs and volunteer services</li><li>Support transition year initiatives&nbsp;</li></ul>Support School Faculty and Staff<ul><li>With support of UWABC’s Community Engagement Team, train and coordinate volunteers to support before, during and after-school priorities</li><li>Serve on pertinent school teams such as the School Improvement Team</li><li>Promote faculty and staff appreciation efforts&nbsp;</li></ul>Engage and Support Parents and Families<ul><li>Work with school administration and staff to create a welcoming environment for parents and families</li><li>With support of the Family and Community Engagement Manager, host weekly Community Nights and other family events</li><li>Co-create, promote and coordinate family and community engagement opportunities</li></ul>Serve as an active member of the Asheville Buncombe United for Youth (U4Y) Network<ul><li>Participate in U4Y check-in meetings and professional development</li><li>Share relevant U4Y information and strategies with school faculty, staff and volunteers</li></ul>Partnerships, Data Evaluation, and Continuous Quality Improvement&nbsp;<ul><li>Collect and organize required data&nbsp;</li><li>Communicate progress toward Resource Team and Community School goals</li><li>Support partnership protocols and agreements in conjunction with the Community Partnerships Director</li><li>Write and produce reports required by UWABC, grantors, school district and U4Y</li></ul>Other Related Duties and Responsibilities<ul><li>Provide programmatic supervision to an assigned intern(s) from a local university&nbsp;</li><li>Manage an operations budget</li><li>Serve on relevant UWABC committees and community groups/collaboratives</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.&nbsp;Minimum Requirements<ul><li>Bachelor’s Degree in Education or Social Service or other related field,&nbsp;or&nbsp;an equivalent combination of education and experience</li><li>Experience in education and/or youth development</li><li>Demonstrated ability to work in a complex and collaborative environment with cross-sector teams and partners</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and Other Requirements<ul><li>Proficient with software, including Google Suite (or similar programs) and strong ability to learn and use a variety of other platforms (e.g.Airtable, Asana)</li><li>Demonstrated ability to quickly learn and use a variety of software platforms and new skills</li><li>Ability to review and critique multiple organizational sets of data, both qualitative and quantitative</li><li>Understanding of the public education system and youth service organizations</li><li>Experience leading diverse, interagency teams and/or workgroups working toward a common goal</li><li>Previous experience with volunteer management, program development and evaluation</li><li>Skilled in public speaking</li><li>Work well independently and on teams</li><li>Comfort facilitating complex conversations both 1:1 and in groups of all sizes</li><li>Ability to work in a complex and collaborative environment with schools and partners</li><li>Experience handling sensitive &amp; confidential information</li><li>Holds self and other team members accountable for achieving results</li><li>Prior experience implementing events&nbsp;</li></ul>Nice to Have<ul><li>Multilingual abilities</li><li>Understanding of Asheville and Buncombe County school systems and youth service organizations</li><li>Experience with any of the following (or similar): Salesforce, Airtable, PowerBI, and PowerSchool or other school data/information systems</li></ul>Work Environment The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion</li><li>Must occasionally lift and/or move objects up to 20 pounds&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus</li><li>Moderate level of stress caused from tight deadlines&nbsp;or work focused on equity in education</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time</li><li>Regular work in the community at meetings and events</li><li>Occasional work outside of normal business hours</li><li>Drive a vehicle within the region</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations.&nbsp;Typical work hours at the school are 7:30 AM-4:00 PM but may vary each week depending upon evening (and sometimes weekend) family and community engagement events.Reports To: School Partnerships ManagerSupervises: 1 or more internsHours:&nbsp;40/weekSalary and Benefits: $48,000 to $53,560 annually plus full benefits, including: paid vacation, sick and personal leave; employer contributions to 401(k); contributions to health, dental and vision insurance benefits; self-care fund, life and disability insurance; and coaching and support.UWABC pays for 100% of medical, dental, vision, short/long-term disability and group term life insurance premiums and a majority of dependent medical, dental, and vision premiums. &nbsp;We also offer funds for a Health Reimbursement Account among other benefits.&nbsp;United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

UWABC Office

United Way of Asheville and Buncombe County

Community School Coordinator- Asheville Middle School

POSITION SUMMARYUnited Way of the Midlands was established in Columbia in 1925. We provide critical health and human service needs in Calhoun, Fairfield, Lexington, Newberry, Richland, and Orangeburg Counties.&nbsp;With a mission to unite people and resources to improve the quality of life in the Midlands, United Way of the Midlands focuses on helping provide a strong safety net, space for non-profit collaboration, and pathways to resiliency.&nbsp;United Way's Community Impact Department is a dynamic group of professionals working to improve the quality of life in the Midlands. We enlist an extensive network of community partners and volunteers to make lasting change. We manage grant funding and relationship with partners, directly operate community interventions, and provide thought leadership in health and human service content areas.The Director of Strategic Partnerships leads UWM’s connection building to the greater community. The position serves as a convener bringing together local non-profits to work more effectively, provides education to the community, including elected officials on community needs and UWM’s work, and corporate leadership. The position also deploys revenue generating strategies to support our community work. The position is based in our offices located in Columbia, South Carolina.ESSENTIAL DUTIES &amp; RESPONSIBILITIESPublic Policy (approximately 30%)<ul><li>Provide leadership and content expertise for public policy issues that impact the non-profit and health and human services sector.</li><li>Serve as a liaison to elected officials to provide information on UWM’s work, introduce programs for funding consideration, and offer assistance with constituent issues.&nbsp;</li><li>Serve as liaison to State United Way Association’s Public Policy Committee and represent UWM in policy events.&nbsp;</li><li>Develop and implement revenue strategies working with local and state governments with measurable outcomes.</li></ul>&nbsp;Cultivating Collaborations&nbsp;(approximately 30%)<ul><li>Lead and participate in collective impact initiatives and foster cross-sector collaboration to drive community change.</li><li>Serve as connector to strengthen partnerships across complementary non-profits.</li><li>Convene community partners to explore collaborations and reduce duplication of services in the non-profit community.</li><li>Serve as liaison to UWM CEO Association, the networking group of leaders of UWM’s partner agencies.&nbsp;</li></ul>Leadership Development&nbsp;(approximately 10%)<ul><li>Lead UWM’s Blueprint for Leadership (BLP) program that trains local community members, including emerging leaders, to serve on non-profits boards.</li><li>Manage BLP’s program design, market program to prospective applicants, evaluate program effectiveness, and implement a robust board placement program with participants.</li><li>Develop and implement a revenue generation strategy for BLP sponsorship.</li></ul>Partnership Management&nbsp;(approximately 30%)<ul><li>Manage overall UWM Impact agency partnerships by overseeing partnership standards and review process for new and existing agency partners.</li><li>Coordinate UWM’s Partnership Committee of volunteers providing input on partnership certification process.</li><li>Serve as primary liaison in UWM’s rural communities interacting with UWM and non-UWM agencies growing UWM’s knowledge of community work, strengthen connections for revenue generation, and deepen partnerships with local leaders.&nbsp;</li></ul>REQUIRED &amp; PREFERRED QUALIFICATIONSRequired<ul><li>Bachelor’s degree in human services field or a bachelor’s degree in another area with relevant experience.</li><li>Expertise in non-profit governance practices.&nbsp;</li><li>Experience with meeting facilitation in group settings of various sizes.</li><li>Experience in recruiting and managing volunteer committee members.</li><li>Proficiency in Microsoft Office products including Word, Excel, PowerPoint, Access, and Teams.</li><li>Experience in community building and implementation of community-based initiatives, collaborating with and convening diverse community partners in efforts that produce measurable outcomes.</li><li>Ability to work independently within a team environment.</li></ul>Preferred<ul><li>Experience serving on non-profit boards or staffing non-profit boards and committees.</li><li>Experience managing grants and/or program design of community initiatives and/or relationship management and marketing.</li><li>Experience with relationship building and corporate engagement.</li></ul>

United Way of the Midlands

Director of Strategic Partnerships

About United Way of Greenville CountyFor over 100 years, we have united the community to help people live better, safer, and more successful lives.&nbsp; While our work has evolved to meet the challenges of the day, our vision remains the same: We believe everyone should have access to the tools and opportunities that empower them to achieve their full potential.Mission &amp; VisionOur mission is to mobilize people and resources to improve lives, strengthen the community, and advance equity for the benefit of all.&nbsp; Our vision is a Greenville County where all people have access to the opportunities to achieve their full potential.Star ValuesOur focus on collaboration, internally and externally, connects our team and work to our community so we can achieve the balance and symmetry needed to consistently show up for all of Greenville County.Support- We collaborate with our team, stakeholders and organizations to support our community and move our mission forward.Trust- With integrity and respect, we embrace transparency and build relationships with each other and the community to deliver on our promises.Act- Each day we show up to do our best work for our coworkers, our investors and our community by staying proactive, adaptable and innovative.Reflect- We reflect the change we wish to see within our communities by holding each other accountable to our mission, recognizing how our leadership today will impact the future of Greenville County.Where We ServeUnited Way of Greenville We serve people across the cities of Greenville, Greer, Fountain Inn, Simpsonville, Mauldin, and Travelers Rest.&nbsp; Our impact also extends to the following communities: Berea, City View, Dunean, Five Forks, Gantt, Golden Grove, Judson, Parker, Piedmont, Sans Souci, Marietta, Taylors, Tigerville, Wade Hampton, Ware Place, and Welcome.Our StrategyPoverty is persistent in Greenville County.&nbsp; We can’t let it win—because everyone deserves a shot at a better life.&nbsp; Our donor base is changing.&nbsp; So must we.&nbsp; From Baby Boomers to Gen Z and beyond, we must adapt and evolve to remain relevant.To flip the script and win for our community, United Way of Greenville County must inspire and activate donors to increase access and reduce barriers to higher earnings for low-income earning members of the community.Position SummaryReports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Community InitiativesLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greenville, SCFLSA Status:&nbsp;&nbsp;&nbsp;&nbsp; ExemptUnited Way is seeking a passionate and organized Community Resource Coordinator to enhance the 211 resource line and database, aid community members in accessing available community and internal services, and coordinate community partnerships to improve access to essential resources. This role will support community impact initiatives, develop relationships with key stakeholders, and ensure efficient resource allocation to individuals and families in need.Areas of ResponsibilityBuild Community Partnerships, Create Outreach &amp; Engagement Opportunities, and Educate on the Resources Available<ul><li>Build and maintain relationships with nonprofit organizations, government agencies, and other community stakeholders to strengthen access to essential services.&nbsp;</li><li>Coordinate and attend outreach activities, including resource fairs and community fairs, to promote available community resources, UWGC’s initiatives, and educate the public about the 211 system.</li><li>Provide training and technical support to community organizations and 211 staff to ensure effective use of resource networks.&nbsp;</li><li>Identify community partners, outside of the 211 network, and proactively engage them to provide education on the full complement of resources offered through 211 so they may share this information with their clients as well.</li></ul>211 System Enhancement<ul><li>Work collaboratively with 211 partners to improve the effectiveness of the 211 system, ensuring accurate and up-to-date resource information is available to the community.&nbsp; Convene the local 211 partners in person when necessary to collaborate effectively and build relationships.</li></ul>Data Reporting and Analysis<ul><li>Track and analyze resource allocation trends, prepare reports, and provide insights to enhance service delivery.</li></ul>Direct Assistance Distribution<ul><li>Oversee and facilitate the distribution of emergency assistance funds and resources to eligible individuals and families, ensuring fair and efficient processes.</li></ul>Qualifications<ul><li>At least 3 years’ experience in community resource coordination, case management, or nonprofit program coordination.</li><li>Bachelor’s degree in social work, public administration, nonprofit management, or a related field (or equivalent experience).</li><li>Ability to work nights and weekends as required for community events.</li><li>Strong knowledge of social services, emergency assistance programs, and community resources.</li><li>Excellent organizational, problem-solving, and communication skills.</li><li>Ability to work collaboratively with diverse stakeholders and community members.</li><li>Proficiency in data management, reporting, and Microsoft Office Suite.</li><li>Strong presentation, relationship building, and influencing skills required.</li><li>Bilingual abilities (preferred but not required).</li><li>Listen to understand and speak to be understood.&nbsp;</li><li>Obsess over the details, but don’t be a perfectionist.&nbsp;</li><li>Strive for best-in-class.&nbsp;</li><li>Challenge assumptions without being rude or disrespectful. Know when enough is enough.&nbsp;</li><li>Think big and be creative.</li><li>Be thoughtful and kind.</li></ul>HOW TO APPLYSubmit your resume and cover letter to<a href="https://www.readypayonline.com/Proliant/Career/CareerApply.aspx?CID=340cc03a-6590-4c03-a33c-15fe85c9a4db&amp;JID=b7dcf8b3-0931-f011-ac3d-b026284a2e91&amp;CSID=60af90b8-bd00-4b15-88cd-5b05afa9b81a#/career/apply" target="_blank"> Apply Now </a>.United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include health, dental and vision insurance where United Way of Greenville County pays generously towards the cost of these benefits for employees and their families.United Way of Greenville County is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

United Way of Greenville County

Community Resource Coordinator

General Description: This position supports Family Stability Program case manager(s) in connecting with new participants. In this role, you will engage in outreach efforts to bring new participants into the program, enter demographic data into a computer system to track grant goals, and assist with fulfilling service referrals in an educational setting at our Hallandale Beach location. This position offers the opportunity to make a meaningful impact by representing the program at community events and activities.The Family Stability Program is housed within the Community Partnership School™ (CPS) program. The Family Stability Program provides coaching, resource referrals, and financial education to local parents and students, particularly those with low income and homelessness related conditions.&nbsp;.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Serve as the main point of contact (POC) for the Family Stability Program through community outreach efforts and during participant enrollment stages.&nbsp;</li><li>Screen potential participants to determine if they meet eligibility requirements for the Family Stability Program.&nbsp;</li><li>Input participant demographics, and case related documents into computer database.</li><li>Connect participants presenting an immediate need to appropriate treatment or service providers.&nbsp;</li><li>Utilize a best practice of cultural competency and promote a service environment where participant success and well-being are prioritized.</li></ol>Other Job Duties:&nbsp;<ul><li>Advocate on behalf of participants and families for services, basic needs, and other related issues.&nbsp;</li><li>Stay abreast of&nbsp;community resources and procedures for referring participants to appropriate resources.</li><li>Conduct community and home visits (if needed) related to fulfilling resource referrals.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;This position has no supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Associate’s degree with major course work in social work, psychology or other field closely related field, preferred. High school diploma and two (2) years related work experience can be substituted for higher degree.&nbsp;</li><li>Experience in data entry, customer services, hospitality, community resource referral, or closely related work.</li><li>Ability to communicate effectively with a diverse audience.&nbsp;</li><li>Strong organizational, project management, and interpersonal skills.</li><li>Ability to work independently and in a team environment with a positive attitude and handle sensitive and confidential information with maximum discretion.</li><li>Experience with Microsoft Office Suite</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Outreach and Intake Specialist

Job Title:&nbsp;Community Resource Program SupervisorFLSA Status:&nbsp; ExemptReports to:&nbsp;Senior Director of Community ProgramsCore Hours:&nbsp;&nbsp;&nbsp; Mon – Fri, &nbsp;8 AM – 5 PM onsiteSalary Range:&nbsp;starting $45,000, compensation commensurate with experience&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ROLE OVERVIEWThe Community Resource Program Supervisor will oversee and support the Community Resource Coordinator program across Cherokee, Spartanburg, and Union counties. This program is designed to assist families across a range of economic needs, with a focus on helping low- to moderate-income households: (1) meet critical needs, (2) overcome barriers to self-sufficiency, and (3) build a pathway to financial security. The Supervisor will manage all CRC staff, provide direct training and guidance, and contribute to shaping the strategic direction of our financial security initiatives. Additionally, the Supervisor will serve as a site coordinator during our VITA tax season.KEY RESPONSIBILITIES&nbsp;Works collaboratively with the Senior Director of Community Programs in support of the mission and vision of the Financial Stability Taskforce.&nbsp;<ul><li>In partnership with the Senior Director of Community Programs, manages partnerships with Community Resource Coordinator (CRC) sites.&nbsp;</li><li>Provide direct supervision of CRC team and provide proper recruitment/hiring, onboarding, training and evaluation of these staff members.&nbsp;</li><li>Maintain a medium case load: perform case management duties, including client intake interviews, referrals, and follow-ups using the assessment tools within Charity Tracker as well as other care coordination tools.&nbsp;</li><li>Successfully track, manage and report goal attainment.&nbsp;</li><li>Manage the oversight of the McKinney Vento restricted and homeless prevention funds for United Way as well as each CRC’s restricted funds.&nbsp;</li><li>Initiate collaborative opportunities and facilitate meetings that grow partnerships related to basic needs and financial stability services.&nbsp;</li><li>Participate in personal development and leadership seminars as requested, as well as workshops, staff meetings, webinars, conferences, training refresher courses and other meetings.&nbsp;</li><li>Maintain integrity and keep all sensitive information confidential.&nbsp;</li><li>Must be able to work a flexible schedule with the possibility of some early morning and evenings.&nbsp;</li><li>Other duties as assigned.</li></ul>SKILLS &amp; QUALIFICATIONSYou must have:<ul><li>A bachelor’s degree from an accredited college or university required, preferably in human services, administration, social work or some related field;&nbsp;</li><li>At least 3 years’ experience in program coordination;&nbsp;</li><li>At least 3 years of supervisory experience;&nbsp;</li><li>A passing a background check and drug screen to be considered for employment.&nbsp;</li><li>Excellent verbal, written, and interpersonal communication skills.</li><li>Strong ability to build relationships, collaborate across teams, and influence others.</li><li>Demonstrated customer service, professionalism, confidentiality, and ethical integrity.</li><li>Exceptional organizational skills with attention to detail, accuracy, and ability to multitask under pressure.</li><li>Adaptable, resourceful, and able to shift priorities in a dynamic work environment.</li><li>Proficient in standard software applications with the ability to learn and apply new tools.</li><li>Strong analytical and problem-solving skills with strategic thinking and decision-making capabilities.</li><li>Comfortable presenting to diverse audiences and interpreting complex documents or regulations.</li><li>Reliable with consistent attendance, a valid driver’s license, and daily transportation.</li><li>Willingness to obtain VITA certification and serve as a tax site coordinator, supporting volunteer and CRC teams during tax season.</li></ul>Bonus points if you have:<ul><li>At least 3 years of case management, coaching, or mentoring.&nbsp;</li></ul>WHY JOIN US?<ul><li>Competitive benefits<ul><li>Insurance: We offer medical, dental, and vision insurance. Employee-only dental and vision coverage, as well as supplemental life/AD&amp;D insurance, short-term disability insurance, long-term disability insurance, and two employee assistance programs, are provided at no cost.</li><li>Retirement: 401k with 3% safe harbor contribution and up to 2% discretionary employer match.</li><li>Time away from work: 13 annual holidays, paid annual vacation time accrued based on tenure, paid annual sick leave, up to 4 weeks of paid family care leave and 4 additional weeks of unpaid family care leave.</li><li>Earned Wage Access: We partner with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.</li></ul></li><li>Flexible work environment&nbsp;</li><li>Supportive and caring team&nbsp;</li><li>Opportunity to make a difference in our community</li></ul>OUR COMMITMENT TO OPPORTUNITY FOR ALLWe believe that everyone deserves the opportunity to thrive. And that means everyone.<ul><li>We value the visible and invisible qualities that make you who you are.</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and strengthen health, youth opportunity, community resiliency, and financial security across our community.</li><li>We believe that each United Way community member, donor, volunteer, advocate, and employee must have access to solving community problems.</li><li>We strive to include practices promoting access and involvement of all community members at the center of our daily work.</li><li>We commit to using these practices for our business and our communities.</li></ul>Read more at&nbsp;<a href="https://www.uwpiedmont.org/diversityequityinclusion" target="_blank">https://www.uwpiedmont.org/diversityequityinclusion</a>.&nbsp;PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;This role includes a variety of activities such as sitting, standing, talking, and using a computer or phone. Occasionally, tasks may involve reaching, bending, kneeling, or lifting and moving items up to 25 pounds. The work environment is typical of an office setting, with moderate noise from phones, printers, keyboards, and visitors. It also involves working at a desk, computer terminal, or in conference rooms.We are committed to creating a workplace where everyone feels included. If any of these tasks or conditions present challenges, we’re happy to explore reasonable accommodations to support your success and comfort in this role.The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp;HOW TO APPLYWe know that not everyone checks every box on a job description, and that’s okay! If you’re excited about this role and believe you could contribute to our team, we encourage you to apply. We value diverse skills, experiences, and perspectives, and we’re committed to building a workplace where everyone feels they belong.United Way of the Piedmont is an Equal Opportunity Employer and Employer of National Service, AmeriCorps, Peace Corps, and other National Service. Alumni are encouraged to apply.To apply, please email your resume, cover letter, and salary requirements to&nbsp;<a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>.

United Way of the Piedmont

Community Resource Program Supervisor

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us!The Data Manager is responsible for developing and maintaining application/reporting software and databases used by our funded agencies, extracting and analyzing data in our database, ensuring high levels of data integrity and quality, overseeing data management processes, conducting community research, creating reports to address requests for both internal and external data, and providing technical support related to data collection and analysis efforts within our community impact function. &nbsp;General Responsibilities:<ul><li>Data &amp; database management<ul><li>implement policies and protocols to manage data collected from 211 partners that help ensure data quality and integrity; collaborate with relevant staff to build and maintain infrastructure of online reporting data collection systems; serve as liaison with online application/reporting system vendor to ensure custom reports are developed to specified standards and data is extracted as needed; create resources and systems to build organizational understanding of agency and community data; oversee and implement procedures to ensure existing data is up to date and accurate.</li></ul></li><li>Data collection, analysis &amp; interpretation<ul><li>build organizational understanding of internal and external data by conducting community research and analyzing internal data to create accurate easily interpretable reports, ensure updated, accurate information is shared in appropriate repositories; navigate public data sources to locate nonprofit, and community data that is pertinent to further organizational efforts; develop and manage standard and custom queries to extract data from existing databases; represent Community Impact Division at organization-wide data team meetings; create easily accessible platforms that empower coworkers to locate and understand data; manage a process to efficiently and effectively address organizational data needs.</li></ul></li></ul> &nbsp;<ul><li>Technical support<ul><li>work with vendor to troubleshoot issues with online application/reporting portal and databases; support coworkers in resolving issues related to online reporting systems, and resultant reports.</li></ul></li></ul> &nbsp;Key Accountabilities:<ul><li>Develop and maintain queries and tables within the 211 databases to allow for consistent and standardized data analysis.</li><li>Produce monthly, quarterly and annual reports with data collected from multiple platforms/systems.</li><li>Create compelling and reader-friendly infographics, tables, graphs, maps and other presentation visuals to communicate complex ideas, issues and trends gleaned from statistical reports.</li><li>Ensure validity of critical data is accurately collected.</li><li>Troubleshoot data issues and works in collaboration with internal staff to identify and correct issues and ensure validity and efficacy of data.</li><li>Collaborate with Community Impact teams to integrate insights into program planning</li><li>Proactively identify areas of concern within the department processes or data collection systems and brings those to the Team for discussion.</li><li>Serve as a liaison with the online application/reporting system vendor to ensure all system aspects (online portal, forms, reports, queries, database, etc.) are functional and accurate while ensuring projects are completed on time and according to specifications</li><li>Contribute to the overall success of the United Way by performing other essential duties and responsibilities as assigned</li></ul> &nbsp;KSA (Knowledge, Skills and Abilities):<ul><li>Minimum of two to four years of experience working in data administration and management functions (collection, analysis, communication, distribution, etc.)</li><li>Bachelor's degree or equivalent experience required.</li><li>High proficiency in MS Office Suite required, including advanced Excel function</li><li>Experience using technology to create custom reports and maps</li><li>Ability to manage data by conducting quality and integrity audits, writing data dictionaries, and building data collection infrastructures appropriate for data needs</li><li>Ability to access, extract, and utilize data from public data sources (Census, DESE, BLS, etc.)</li><li>Ability to quickly learn to navigate technological systems; experience building capacity of others to access these systems is preferred</li><li>Excellent oral and written communication skills that support effective working relationships with a diverse group of individuals both internal and external to the organization.</li></ul>We offer a comprehensive benefits package including a hybrid work schedule, 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, and vision insurance for you and your family beginning the first of the month after employment, life insurance, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule. to apply: &nbsp;send your resume to <a href="mailto:careers@stl.unitedway.org" target="_blank">careers@stl.unitedway.org</a> or click on <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpingpeople.aaimtrack.com%2Fjobs%2F1223465-118480.html&amp;data=05%7C02%7Cbeth.sare%40unitedwaystl.org%7C85f9487a1eca48713c5208ddaab10ab8%7C5b968ba4d9ac46ebb517f7603f392f37%7C0%7C0%7C638854399547524962%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=KikWoMb6e3kHk2Do7xZR%2B0KITxYV8lftkJwEwc9LOlc%3D&amp;reserved=0" target="_blank">https://helpingpeople.aaimtrack.com/jobs/1223465-118480.html</a>&nbsp;After hire, residency in Missouri or Illinois &nbsp;is required. &nbsp;Employment is contingent upon passing a background check.United Way of Greater St. Louis is an Equal Opportunity Employer &nbsp;

United Way of Greater St. Louis

Greater St. Louis

Data Manager Community Partnerships/211

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job - it's a mission! Come work with us!The Systems Change Director is responsible for the day-to-day management of the team, providing facilitative, administrative, and technical support to staff and stakeholders involved in advancing United Way systems change efforts. The role ensures that new processes, systems, and technologies are adopted effectively while minimizing disruption and maximizing benefits. The Systems Change Director -reports to the Vice President, Impact Strategies and Systems Change, and serves as a lead across the UW community. In this role, the Director will lead initiatives, projects, and program investments that ensure increased stability for individuals and families in our region. A significant focus of this role is managing complex programs and projects, equipping and supporting stakeholders in facilitating change to assist individuals and families in their journey toward self-sufficiency and improved long-term economic security. This position plays a vital role in our leadership structure for systems change initiatives.We offer a hybrid work environment and a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization- match and 3 year vesting schedule.Leadership and Management: Provide leadership and guidance to staff and volunteers, fostering a culture of innovation and continuous improvement and development while coaching and facilitating collaboration among stakeholders, and community-based organizations.Program Development and Evaluation: Oversee the development and evaluation of programs, ensuring that they are evidence-based and effective in achieving desired outcomes.Data Analysis and Reporting: Analyze data to track progress on systems change initiatives, identify areas for improvement, and report on outcomes to stakeholders.Compliance: Ensure grant and contract compliance, including grant reports, data tracking and analysis, risk reduction, and quality improvement.Collaboration and Partnerships: To advance shared goals and foster collaboration and partnerships with other organizations and community stakeholders.Strategic Planning: Assist in developing and implementing long-term strategies for systems that aligns with the organization's vision and mission.Communication and Outreach: Help develop and implement communication strategies to raise awareness about systems change efforts and engage stakeholders.Fund Development: Help cultivate a funder pipeline and provide input to the development of revenue strategies, including assisting with the grants writing process in partnership with internal colleagues.Facilitating Meetings: Ensure effective facilitation and support of stakeholder meetings including preparing meeting materials and ensuring regular and ongoing stakeholder communication.Key Accountabilities:Fiscal and Operational Effectiveness: achieves objectives within allocated resources and develops ways to streamline workflows to produce desired outcomes.Business acumen: knowledgeable about programs, grants, and contracts, as well as building and maintaining partnership relationships.Action Orientation/Leadership: drives for goal completion and adjusts as new demands emerge; identifies resource needs and problem-solving orientation.Relationship Building and Communication: demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening.Judgment and Decision-making: make sound decisions under pressure, avoid assumptions, weigh risks, ask good questions, demonstrate critical thinking, delegate effectively, and follow up. &nbsp;Knowledge, Skills and Abilities:Education: Master's degree desired in a relevant field such as social work, organizational development, or public policy.Experience: Proven experience in leading and managing systems change initiatives within a nonprofit or related organization with a minimum of ten years managing five or more staff and the executive presence to inspire confidence and passion in internal and external audiences.Skills: Strong leadership, communication, and interpersonal skills; ability to work collaboratively with diverse groups; knowledge of systems change principles; proficiency in data analysis and reporting.Knowledge: Understanding of systems thinking, program evaluation, and community engagement.Ability: Manage multiple projects/programs, be flexible, and often complete tasks with a short deadline and the ability to quickly build relationships with a cross-sectorial range of stakeholders in the local or regional area, including senior executives.Other: Strong analytical and problem-solving skills, ability to work independently and as part of a team, and a passion for social change.To apply, send your resume to <a href="mailto:Careers@stl.unitedway.org" target="_blank">Careers@stl.unitedway.org</a> or click on: <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpingpeople.aaimtrack.com%2Fjobs%2F1223459-118480.html&amp;data=05%7C02%7Cbeth.sare%40unitedwaystl.org%7C85f9487a1eca48713c5208ddaab10ab8%7C5b968ba4d9ac46ebb517f7603f392f37%7C0%7C0%7C638854399547491070%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=7EgLS%2Fj%2BZt7fBV7SncyUn0tDWeZdLSc3G12RnCVB21A%3D&amp;reserved=0" target="_blank">https://helpingpeople.aaimtrack.com/jobs/1223459-118480.html</a> &nbsp;United Way of Greater St. Louis is an Equal Opportunity Employer.Employment is contingent upon passing a background check. After hire, residency in Missouri or Illinois &nbsp;is required. &nbsp;

Systems Change Director

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive.It's more than a day job. It's a mission. Come work with us! &nbsp;The Systems Change Strategic Projects Program Manager is key to implementing strategic projects and coordinating administrative activities of direct reports related to initiatives that involve collaborating with individual clients and stakeholders. It ensures that projects run smoothly from execution to closing projects within a defined scope, budget and time frame. The role includes managing the Strategic Projects teams, facilitating communication with both internal and external stakeholders.We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family effective the first of the month after hire, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.Essential Responsibilities:Communication: Facilitating effective communication between project stakeholders and team members to ensure accurate and timely information flow.Scheduling &amp; Planning: Assist with defining project scope, goals, and deliverables, developing project plans and creating and maintaining project schedules, timelines, and task assignments.Progress Monitoring &amp; Reporting: Monitoring project progress, identifying potential issues, and preparing reports for stakeholders.Resource Management: Assisting with resource allocation and ensuring the availability of necessary resources.Budgeting &amp; Financial Management: Monitoring project budgets, tracking expenses, and assisting with financial planning.Problem Solving: Identifying and addressing potential roadblocks, ensuring the project stays on track.Coordination &amp; Collaboration: Working closely with project managers and team members to achieve project goals.Closing: Ensuring all project deliverables are met, documenting project outcomes, and finalizing project documentation Fiscal and Operational Effectiveness: achieves objectives within allocated resources and develops ways to streamline workflows to produce desired outcomes.Business acumen: knowledgeable about programs, grants, and contracts, as well as building and maintaining partnership relationships.Action Orientation/Leadership: drives for goal completion and adjusts as new demands emerge; identifies resource needs and problem-solving orientation. &nbsp;Relationship Building and Communication: demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening. &nbsp;Judgment and Decision-making: make sound decisions under pressure, avoid assumptions, weigh risks, ask good questions, demonstrate critical thinking, delegate effectively, and follow up. &nbsp;KSA (Knowledge, Skills and Abilities):<ul><li>Education: Minimally requires a Bachelor's Degree; with a minimum of seven years direct assistance/project management experience in non-profit agency, human services or related experience working directly with clients and organizations to support moderate and low-income clients in overcoming barriers to sustainability or a combination of non-profit experience and education</li><li>Experience: managing initiatives within a nonprofit with a minimum of three years managing staff.</li><li>Communication: Excellent written and verbal communication skills.</li><li>Organizational Skills: Strong organizational and time management skills.</li><li>Problem-Solving: Ability to identify and resolve project issues.</li><li>Analytical Skills: Ability to analyze data and identify trends.</li><li>Interpersonal Skills: Ability to work effectively with diverse teams.</li><li>Technical Skills: Proficiency with project management software and tools.</li></ul>To apply, please submit your resume and/or cover letter &nbsp;<a href="mailto:Careers@stl.unitedway.org" target="_blank">Careers@stl.unitedway.org</a> or apply at <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpingpeople.aaimtrack.com%2Fjobs%2F1223459-118480.html&amp;data=05%7C02%7Cbeth.sare%40unitedwaystl.org%7C85f9487a1eca48713c5208ddaab10ab8%7C5b968ba4d9ac46ebb517f7603f392f37%7C0%7C0%7C638854399547511306%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=W5%2FjxJtcAiFfwsnh8zuwoIpud3bJIQDceskCZz10jEo%3D&amp;reserved=0" target="_blank">https://helpingpeople.aaimtrack.com/jobs/1223459-118480.html</a>&nbsp;&nbsp;Employment is contingent upon passing a background check. After hire, residency in Missouri or Illinois &nbsp;is required.United Way of Greater St. Louis is an Equal Opportunity Employer

Systems Change Strategic Projects Program Manager

This position is located in Orange, Seminole, and Osceola County, granted funded, and is subject to renewal.POSITION SUMMARY Coordinate upliftED outreach, education, marketing, and social media to raise awareness of college readiness and persistence resources. Support students in developing post-secondary plans, engage community partners, maintain digital platforms, and facilitate events that promote enrollment and program success. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Support students in creating and following a post-secondary plan through graduation and enrollment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Conduct upliftED outreach and education activities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attend and increase awareness of upliftED services at interagency networking meetings with other community organizations.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist with the marketing upliftED for partnership opportunities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Update and maintain upliftED website.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Update and monitor the text messaging platform.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Manage and create content for the upliftED social media accounts.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Facilitate outreach events to increase knowledge of college readiness and persistence topics.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain relationships with internal and external stakeholders.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Coordinate the upliftED meetings.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Develop in-depth knowledge of upliftED and services focused on post-secondary education and achieving credentials.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist with providing reporting on program outputs and outcomes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Coordinate distribution of upliftED equipment and supplies.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist in collecting participant success stories to highlight program achievements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>&nbsp; &nbsp;Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Associate’s degree or equivalent combination of experience and education may be considered in lieu of degree.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;One year of experience in working with high school and/or college students preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office required</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Experience in Canva and Square Space preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Database experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Customer service skills and experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Analytical skills preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to work independently with minimal supervision required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong proofreading skills preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize organizational skills effectively.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a private, secure, and stable high-speed internet connection.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a quiet, confidential workspace.</li><li>&nbsp; &nbsp; Bilingual in English and Spanish preferred.&nbsp;</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.</li><li>Frequently traveling to the office or offsite location.</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasionally bending, stooping, or kneeling.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Hybrid inside working environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;High level of long periods of concentration.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Reliable transportation required.</li><li>&nbsp; &nbsp; Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

17 Community Services Jobs