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Position Title: United Way 211 Clinic Resource Navigator&nbsp;Supervisor:&nbsp;&nbsp;United Way Assistant Director 211&nbsp;Classification:&nbsp;Full time Hourly&nbsp;non-exemptWage: $19.23 BOESend Resume to Keila Santiago&nbsp;<a href="mailto:keila@unitedwaylee.org" target="_blank">keila@unitedwaylee.org</a>ABOUT UNITED WAY OF LEE, HENDRY, and GLADESUnited Way of Lee, Hendry, Glades and (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $16 million nonprofit social services organization, with 75+employees in four locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants.Job SummaryThe Clinic Resource Navigator is the direct liaison between the patients of the Lee Health Community Clinic and United Way 211 Information and Referral service which assists people seeking information and help from health and human service programs. It is the responsibility of the Clinic Resource Navigator to work with those in need of services to ensure that they receive prompt and accurate information regarding human services. This communication will often require problem solving and follow-up services.Key Responsibilities/Essential Functions<ul><li>The major responsibilities of this position include, but are not limited to:</li><li>Assimilate into clinic process to provide information and resources to patient visiting the clinic setting to help with human services&nbsp;needs.</li><li>Educate clinic staff on resources available to clinic staff on resources available to&nbsp;clinic patients through 211&nbsp;Navigator.</li><li>Educate patients on available community resources and how to access those&nbsp;resources.</li><li>Assist clinic patients in accessing resources as needed (through warm transfers, assistance with making phone calls, reaching out to resources/agencies directly on clinic patients’&nbsp;behalf.</li><li>Assist/screen clients applying for various programs including Affordable&nbsp;Healthcare,</li><li>Help Me Grow, Mission United, VITA (Volunteer Income Tax Assistance), Medicaid, and Food Stamps.</li><li>Conduct comprehensive needs and service assessments via in-person, telephone, email, or&nbsp;IM/Chat.</li><li>Coordinate with the Primary Care Providers, Case Managers, Financial&nbsp;Counselors, and other clinic staff to assist in complex health and social serviceneeds.</li><li>Assists clients and agencies with problem solving to arrive at helpful solutions. Types of calls&nbsp;will&nbsp;includebasic&nbsp;needs,&nbsp;mentalhealth&nbsp;(possible&nbsp;suicidethreats),&nbsp;homelessness&nbsp;and medical&nbsp;requests.</li><li>Some travel&nbsp;required.</li></ul>Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other duties as assigned.Education/Requirements<ul><li>Four-year degree in Human Service-related field preferred or two-year degree with equivalent experience. Direct experience may be substituted for education as appropriate.</li><li>Strong organizational skills, critical thinking, and problem-solving&nbsp;abilities.</li><li>Effective&nbsp;communication&nbsp;skills,including&nbsp;written,&nbsp;verbal,and&nbsp;interpersonal communication.</li><li>Ability to work independently, as well as, in a team-oriented&nbsp;environment.</li><li>Ability to handle multiple responsibilities in stressful&nbsp;situations.</li><li>Ability to establish and maintain positive and diverse working&nbsp;relationships.</li><li>Proficiency in database systems and Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.</li><li>A knowledge of community resources and services in Southwest Florida is&nbsp;preferred.</li></ul>Direct Reports - NonePhysical Requirements &amp; Working ConditionsPhysical Demands:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to thirty pounds and occasionally lift and/or move up to forty pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County.Licenses- Valid Florida Driver’s License.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers.This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. - 5:00p.m. Some evening and weekend hours may be required as job duties demand.United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skill assessment.Additional Information:<ul><li>Opportunity to work with smart, passionate, and enthusiastic team members&nbsp;and volunteers.</li><li>Working with diverse staff and other&nbsp;constituents</li><li>Culture of high-performance expectations and accountability</li><li>Exciting and challenging&nbsp;work</li><li>Opportunity to help solve the community’s toughest&nbsp;problems.</li><li>Competitive pay that is commensurate with demonstrated successful&nbsp;performance and&nbsp;experience.</li><li>Paid Health and Dental Insurance for employee, 401K, and Monthly Accrued&nbsp;PTO</li></ul>

United Way of Lee, Hendry, Glades

United Way 211 Clinic Resource Navigator

The Community Impact &amp; Marketing Associate supports and advances the United Way's mission to improve lives through mobilizing the caring power of the community. This position is responsible for leading the planning, execution and evaluation of all special events, programs, direct services and community services/efforts. This position also oversees all marketing and promotional efforts, such as digital media, website management/development, social media, and local advertising for the United Way of Adams County.Essential Functions:<ul><li>Cultivate and maintain relationships with program volunteers, supporters and recipients of services.</li><li>Research and identify funding support and opportunities for events, programs, services and efforts.</li><li>Represent the United Way at public functions, local committees, clubs, boards, collaborative efforts and more.</li><li>Work together with United Way staff team to conduct activities, lead programs and special events, resolve issues that may arise, and assist with duties when needed.</li><li>Design and promote marketing materials and create advertisements in a timely manner that is conducive to when events/programs take place; manage all social media and digital engagement to attract followers and supporters for all United Way efforts year-round.</li><li>Manage website content on a timely basis that is suitable for programs/events happening at the time. Keep content up to date and current.</li><li>Evaluation of programs/services/special event results to ensure continual growth and positive impact in the community. Make improvements as needed for high quality services.</li><li>Develop, maintain and cultivate a solid volunteer base for support with all United Way special events, programs and services throughout the year.</li><li>Any other duties as assigned at any time.</li></ul>Competencies Required:<ul><li>Management/Leadership - Ability to achieve desired outcomes by setting goals and priorities to deliver high-yielding results.</li><li>Diversity-Oriented: Ability to support diversity by using all-around inclusiveness with work performance.</li><li>Relationship Building - Establish and maintain good rapport and cooperative relationships with volunteers, staff, partner agencies, collaborators, community supporters, etc.</li><li>Communications (oral and written): Ability to deliver verbal communication and listen to others responses in an effective manner. Ability to compose and communicate clearly and concisely for a broad audience verbally and through text.</li></ul>Experience:<ul><li>Program management/operations/special events/fundraisers</li><li>Volunteer Management</li><li>Marketing/Promotions/Advertising</li><li>Social Media/Digital Marketing/Website Development and Management</li><li>Computer skills including Microsoft programs, email, etc.</li><li>Phone and email etiquette</li><li>Ability to multi-task and prioritize day-to-day tasks is a must.</li></ul>Work Environment/Physical &amp; Mental Demands:<ul><li>Ability to work in an office setting and also outdoor setting. The job may involve using a computer screen for an extended amount of time or standing for extended lengths of time. This position involves the ability to lift up to 50 pounds from time to time.</li><li>Work day may include occasional evenings and weekends, depending on time of year and specific programs.</li></ul>Salary: $35,000-$42,000 annual salary based on experience. Benefits and vacation are available.

United Way of Adams County

Community Impact & Marketing Associate

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

Crisis & 988 Specialist

ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.JOB SUMMARY The Family Engagement Ambassador is responsible for assisting in overall project outreach, recruitment, intake, and Family Engagement support, including maintaining stakeholder and resident relationships. The position will ensure United Way’s compliance with all programmatic and grant management aspects of the program that address family, parent, and resident engagement efforts. The Family Engagement Ambassador will support the Systems Director and Impact Manager in staffing practitioner meetings; organizing and facilitating parent advisory meetings; and communicating with residents and parents through events and one on one interactions. The role will also regularly collaborate with the Dual Generation Impact Manager for the Dual Generation Initiative and be involved in joint work affecting the Dual Generation target areas. The position will also work closely with staff that support United Way Impact Councils and Grant funded impact areas.PRIMARY DUTIES AND RESPONSIBILITES •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for Family Engagement programming and services that address the individual family’s needs and strengthen the family by conducting the Initial intake, promoting collaboration amongst staff, service providers, and the family to provide available resources and tools that holistically support protective factors. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the development, implementation, and monitoring of an outreach plan that encompasses recruitment and retention strategies for families with children ages 0 to 10 in the Dual Gen target area. •&nbsp;&nbsp;&nbsp;&nbsp;Assist the Grant Directors in overall project compliance. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate and oversee the organization/administration of the Parent Advisory Committee and all other parent focus led activities. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in planning, organizing, facilitating, and documenting practitioner meetings, orientation sessions, periodic community meetings to include resident, parent engagement meetings, and quarterly meetings in schools, churches, neighborhood associations, etc. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and manage all parent and resident engagement efforts to help increase visibility, and accessibility of resources for families. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and manage all Family Case Coach assignments to families recruited or referred to United Way. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate Initial Intake assessment to potential families. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in the organization and implementation of focus groups and parent surveys. •&nbsp;&nbsp;&nbsp;&nbsp;Complete family enrollments and subsidy administrator duties including outreach, managing referrals, monitoring admissions/discharges, and tracking family progress. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the design and distribution of all project materials for training, outreach and education for all parent and resident engagement activities. •&nbsp;&nbsp;&nbsp;&nbsp;Promote the Dual Generation Initiative, HOPES III, MIECHV, ReadyKidSA, and other appropriate activities as assigned through social media sharing or tabling events. •&nbsp;&nbsp;&nbsp;&nbsp;Implement recruitment strategies and assist partners with recruitment; encourage and sustain family enrollment and involvement in family support programs. •&nbsp;&nbsp;&nbsp;&nbsp;Actively and professionally represent UWSA by recruiting and engaging future, current, and alumni parents to become involved in advocacy and other activities. •&nbsp;&nbsp;&nbsp;&nbsp;Develop strategies to ensure families have access to support resources post program completion. •&nbsp;&nbsp;&nbsp;&nbsp;Promote high quality parenting and family engagement educational opportunities for families. •&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties needed to help drive the success of the Dual Generation Initiative and UWSA.EDUCATION AND EXPERIENCE •&nbsp;&nbsp;&nbsp;&nbsp;High school diploma or GED and 4 years of community related work experience; or a bachelor’s degree from an accredited college or university; or 2 years of community related work experience plus an associate degree. •&nbsp;&nbsp;&nbsp;&nbsp;Background working with volunteers, parents and/or residents. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of San Antonio’s westside community. •&nbsp;&nbsp;&nbsp;&nbsp;Work experience with parent and resident engagement preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Prior experience as a participant in a parent support program preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Experience working with lower-income and diverse populations. •&nbsp;&nbsp;&nbsp;&nbsp;Proven work experience performing case management and/or program intake function. KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION •&nbsp;&nbsp;&nbsp;&nbsp; Ability to build and maintain positive relationships that promote cooperation and collaborative work with United Way funded agencies and Bexar County community. •&nbsp;&nbsp;&nbsp;&nbsp;Interacts with team members at all levels of the organization with focus on relationships in the Dual Gen Initiative. •&nbsp;&nbsp;&nbsp;&nbsp;Bi-lingual ability in English and Spanish preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to multitask, strong attention to detail and organization; ability to prioritize and complete tasks prior to deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work cooperatively and as a member of a team with parents, staff and the community at large. Always conduct yourself and your appearance in a professional manner •&nbsp;&nbsp;&nbsp;&nbsp;Good written and verbal communication skills. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitation experience and skills. •&nbsp;&nbsp;&nbsp;&nbsp;Willingness to build public speaking and presentation skills. •&nbsp;&nbsp;&nbsp;&nbsp;Relationship Building and Community Engagement skills. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate sensitivity and empathy regarding human service issues and project a non-judgmental attitude. towards individuals requiring assistance. •&nbsp;&nbsp;&nbsp;&nbsp;Prior understanding of the issues and struggles of families in poverty and prior experience working in a direct service role with under resourced families. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work with manage a wide variety of populations and personalities with respect, compassion, and dignity. •&nbsp;&nbsp;&nbsp;&nbsp;Must have a valid driver’s license with reliable transportation. •&nbsp;&nbsp;&nbsp;&nbsp;Basic understanding of social media platforms. •&nbsp;&nbsp;&nbsp;&nbsp;Microsoft Office (Word, Excel, and Access) proficiency preferred. UNITED WAY COMPETENCIESX&nbsp;&nbsp;&nbsp;&nbsp;Core Competencies (all United Way Professionals):Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward BENEFITS •&nbsp;&nbsp;&nbsp;&nbsp;Employer-subsidized healthcare plan with employer-funded HRA offered. •&nbsp;&nbsp;&nbsp;&nbsp;Group dental, vision, life insurance and other insurance products are available. •&nbsp;&nbsp;&nbsp;&nbsp;Paid holidays, personal and sick leave time. •&nbsp;&nbsp;&nbsp;&nbsp;403(b) retirement plan with employer matching available.WORK ENVIRONMENT •&nbsp;&nbsp;&nbsp;&nbsp;Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. •&nbsp;&nbsp;&nbsp;&nbsp;Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation is required with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. •&nbsp;&nbsp;&nbsp;&nbsp;Although UWSA offers a Hybrid-Remote work modality there will be initiatives at varying times of the year that will require additional days on-site up to 5 days per week through the completion of the initiative.PHYSICAL DEMANDS •&nbsp;&nbsp;&nbsp;&nbsp;Sedentary work on a PC; sitting for extended periods of time, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Exposure to glare from a computer, regularly. •&nbsp;&nbsp;&nbsp;&nbsp;Movement within the office and during external meeting and events, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Bends, crawls, crouches, kneels, stoops and twists, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Exerts up to 20 lbs. of force, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates, presents and collaboratively interacts with others, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Perform repetitive tasks, i.e., typing and texting, routinely. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.APPLY To submit your application visit <a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY" target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac…</a>. Applications WILL NOT be accepted via email. Contact <a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | <a href="http://www.unitedwaysatx.org" target="_blank">www.unitedwaysatx.org</a> &nbsp;

United Way of San Antonio and Bexar County

Family Engagement Ambassador, Dual Generation Initiative – San Antonio Westside Community

Full Time NOEP Coordinator&nbsp;<h2>Position Summary:</h2>The Nutrition Outreach and Education Program (NOEP) Coordinator focuses on increasing enrollment in the Supplemental Nutrition Assistance Program (SNAP). The NOEP Coordinator is responsible for conducting SNAP outreach in their service area, prescreening potentially eligible individuals/households for SNAP, and assisting members in their service area in completing a SNAP application.<h2>Qualifications:</h2>At a minimum, employee must have an Associates Degree in a relevant field and 2 years Human Services experience; knowledge of service area and available resources; interviewing and assessment skills; ability to work independently; strong verbal and written communication; strong organizational skills; comfort using technology; proficiency in the Microsoft Suite (Word, Excel, PowerPoint); comfort with public speaking; and ability to work well with diverse populations.<h2>Primary Responsibilities:</h2><ul><li>Attend all mandatory trainings and webinars</li><li>Establish a working relationship with the local Department of Social Services (DSS) or Human Resources Administration (HRA)</li><li>Create and produce outreach materials in order to educate potentially eligible individuals about SNAP</li><li>Engage in direct contacts to educate potentially SNAP-eligible community members through community events, presentations, and tabling opportunities in the community</li><li>Prescreen individuals and households for SNAP eligibility, providing an estimated SNAP benefit amount, if able</li><li>Assist potentially SNAP-eligible individuals in applying for SNAP, including gathering of required documents</li><li>Help resolve barriers potentially SNAP-eligible clients encounter when applying for SNAP</li><li>Collaborate with local community based organizations, educating them about the importance of NOEP and SNAP</li><li>Confidentially track client information and outcomes for reporting purposes</li><li>Report outcomes via Hunger Solutions New York’s online Contract Management System</li><li>Achieve annual program targets as assigned by Hunger Solutions New York</li></ul>Requirements:<ul><li>Spanish speaker a plus, but not required</li><li>Ability to work independently and as part of a team&nbsp;</li><li>Available to adjust schedule for evening and weekend events&nbsp;</li><li>Must have Valid driver’s license, car and insurance (travel required)</li><li>Must be based in Orange County</li></ul>To apply please email resume and cover letter to&nbsp;<a href="mailto:ci-inbox@uwdor.org" target="_blank">ci-inbox@uwdor.org</a>&nbsp;

United Way of the Dutchess-Orange Region

NOEP Coordinator 

Reports to:&nbsp; Director of Education Initiatives&nbsp; United Way of Northern Utah&nbsp;Mission: We Unite people and organizations to build healthy, stable and well-educated communities where individuals, families, and neighborhoods thrive.Goal:&nbsp;United Way of Northern Utah is seeking an Impact Facilitator to support the Education and Career Pathways initiatives. This position will provide leadership on efforts to create and refine processes that ensure every high school student has opportunities to develop skills that allow them to excel in high school, post-secondary education, and their chosen careers.&nbsp;&nbsp;This position will support the development and implementation of community-level strategies related to policy, community education, and cross-sector collaboration.&nbsp;Summary of Work: The Impact Facilitator’s core function is to facilitate impactful partnerships that are capable of&nbsp;community-level change, meaning develop solutions with community partners that improve the lives of large numbers of people, rather than focusing on a single program. This requires a unique individual who thinks in terms of systems and has the adaptive skill set to work across sectors, and political perspectives. Competencies such as results-based facilitation, systems thinking, project management, continuous improvement, and adaptive leadership are key for this role.&nbsp;Facilitating collaborative, community level outcomes is not for everyone. We seek a capable, energetic, results-focused team member who is comfortable with ambiguity and ready to take this work to the next level. Those who are successful must be comfortable with collaborative decision-making, possess a growth mindset, be open to feedback, and approach the challenges with both confidence and humility.Key ResponsibilitiesBackbone Facilitation<ul><li>Serve as the ‘backbone staff’ of education and career pathways initiatives, build on the excellent work that has been done to date by ensuring newly launched strategies are well aligned, monitored for impact, and build involvement from education and career readiness partners.</li><li>Engage government agencies, post-secondary programs, service providers, school districts, universities, data partners, community members, and any other relevant partners in moving toward system change through meaningful action.</li><li>Ensure partners develop shared accountability to community-level outcomes and measure impact both at the program level and the community level.</li></ul>Strategy Development and Implementation<ul><li>Using the Results-Based Action Cycle, monitor strategies for impact tracking both outputs and outcomes.</li><li>Develop and communicate strategic plans that concisely communicate the mission, vision, objectives, and activities of the shared work.&nbsp;</li><li>Work alongside research and evaluation partners to develop and implement data-driven processes and systems to inform the work.</li></ul>Project Management<ul><li>Follow up regularly with partners to ensure actions are completed between meetings.</li><li>Create and use process maps, flowcharts, logic models and/or other tools to ensure effective and efficient execution of the strategies/interventions developed by the partnership.&nbsp;</li><li>Ensure the partnership and working groups create specific performance measures for their interventions/strategies and activities to demonstrate their impact.</li></ul>Other Duties<ul><li>Attend and participate in other local, regional, and state level meetings as requested such as the Promise Partnership Regional Council.</li><li>Actively participate in work related to grant writing, fundraising, and sustainability of the initiative with corporate, foundation, and government representatives, as well as individual donors.&nbsp;</li></ul>Required Competencies<ul><li>Capable of both independent work and excellent team collaboration</li><li>Ability to adapt to a changing environment and different contexts</li><li>Comfortable working across sectors (e.g. business, nonprofit, etc.) and using different frameworks/terminology</li><li>Ability to plan, manage, and follow through on multiple, simultaneous projects</li><li>Self-driven - Take initiative to get work done without prompting</li><li>Assertive - Regularly approach partners, starts conversations, &amp; follows-up</li><li>Validating - Able to listen to understand partners’ efforts or experience and adjust solutions appropriately</li><li>Know when to stop and analyze a situation for redirection&nbsp;</li><li>Ability to build and maintain results-driven partnerships</li><li>Systems thinking and adaptive leadership</li><li>Humility, flexibility, and comfort with ambiguity</li><li>Public speaking to both large and small audiences</li></ul>Position Requirements:<ul><li>Bachelor’s degree or higher in related field (e.g. workforce development, public health, education, social sciences, etc.) or 3-4 years in equivalent work experience</li><li>1-2 years demonstrated facilitation and project management experience&nbsp;</li><li>Excellent organizational skills (including task and time management)</li><li>Demonstrated ability to manage several multi-faceted projects simultaneously with careful attention to detail and few mistakes</li><li>High standards of professional ethics and conduct</li><li>Excellent written and oral communication skills</li><li>Friendly and professional email and phone skills</li><li>Demonstrated competency with cloud-based productivity tools and document management systems such as Google Sheets, Google Docs, Google Slides</li><li>Able to see both the details and the big picture</li><li>Equity mindset and comfortable discussing issues of race, socio-economics, and inequality in politically diverse settings</li></ul>Preferred Qualifications:<ul><li>Bicultural/bilingual English/Spanish</li><li>Master’s degree in related field</li><li>3-5 years working in human services, workforce development, education or related field</li><li>Experience managing large, complex, multi-stakeholder projects</li><li>Experience with Results Based Accountability and Results Based Facilitation</li><li>Familiarity and history of service within the landscape of community development and social services networks in Ogden</li></ul>Wage:&nbsp;$50,000-57,000 based on experience and qualificationsLocation:&nbsp;Ogden, UT (with hybrid/remote option as approved by direct supervisor). The majority of work will be done in the Weber County area.&nbsp;Hours: Full-time, exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. United Way strives for employees to have great work-life balance and allows for remote work assuming it does not interfere with productivity, results,&nbsp; and/or quality of relationships with partners. Work hours are subject to change based on United Way events and activities happening in the community.Benefits:&nbsp;A comprehensive benefits plan includes vacation, sick, holidays, health, dental, vision, and life and an organization-matched 403(b) plan of up to 10% after one year.How to apply: Please send a cover letter and resume to Jill Browning,&nbsp;<a href="mailto:jbrowning@uwnu.org" target="_blank">jbrowning@uwnu.org</a>&nbsp;Closing date: August 6, 2024Posting Revised 7/22/2024

Impact Facilitator - Education and Career Pathways

United Way is the largest nongovernmental funder in the Quad Cities, responsible for private investments into programs that advance equity and improve education, income and health outcomes.As a results-driven leader who is passionate about harnessing the power of data to inform actionable insights that drive performance and collective impact, the Vice President of Community Impact will demonstrate deep and expert experience&nbsp;in&nbsp;strengthening and managing partnerships; providing ongoing leadership to ensure that data and insights are integrated and aligned with organizational priorities; deliver organizational and community insights that improve decision making, foster innovation, and drive collective impact.The Vice President, Community Impact serves as a key member of the leadership team and&nbsp;serves as the leader and champion of United Way Quad Cities’ impact work, uniting people, organizations and resources by seeing the big picture and mobilizing resources quickly to create change while amplifying the influence of local nonprofits by directing investments to precisely where and when they can yield the greatest impact.As Vice President of Community Impact, you will:<ul><li>Set the strategic direction of this work using community-building knowledge and data to inform and develop long term strategies for needs assessment, community investment planning, outcome measurement and program innovation, overseeing our community investment policies and processes to ensure dynamic responsiveness to changes in community needs and conditions.&nbsp;</li><li>Lead a dedicated Community Impact Team and ensure alignment, execution and progress towards UWQC goals.</li><li>Oversee key, transformational impact initiatives and provide thought leadership to UW leadership team and the community.</li><li>Represent UWQC in specific community initiatives and use our deep connections to bring the right volunteer talent to our impact committees and Standard Review Teams.</li><li>Model our commitment to excellent customer service by cultivating collaborative relationships with nonprofit, government and business sectors, building partnerships and consensus on priorities through dialogue and data-based examination of community assets and needs.</li><li>Think and plan strategically: You engage diverse stakeholders to assess community needs, strategically guiding United Way to contribute to the community’s priorities with credibility, authenticity and humility.</li><li>Data-driven critical thinker: You can address and manage complex issues to achieve great results, and have the ability to gather, interpret and use relevant data to drive a dynamic, human-centered community investment process.</li><li>Impact expert who knows how to collaborate for success: You have broad experience with social services, government and other key community sectors, with a deep understanding of the principles of collective impact. You know how to lead in spaces with competing individual interests and motivations to build coalitions that create and act upon common goals, priorities and vision.</li><li>Excited about numbers and outcomes measurement: You enjoy the prospect of tracking high-level community impact indicators and sharing results and credit with the partners who help achieve progress. You’re also good at developing and tracking sometimes-complex budgets in collaboration with your internal team and key volunteers.</li><li>Ensures routine communication with grant partners and production of Quarterly Impact reports that are distributed to nonprofit partners and UWQC current and prospective donors.</li><li>Comfortable with taking smart risks to achieve goals: You believe innovation drives progress, and you’re not afraid to take on strategic risk to achieve a potentially great outcome.</li><li>Build rapport with diverse people in a variety of situations: You are comfortable working with people of diverse backgrounds—donors, staff and other constituencies —and have an ability to understand their needs from a variety of perspectives.</li><li>Team player who knows how to develop and motivate people: You have solid interpersonal and management skills and understand how to build and motivate teams for high achievement and results.</li></ul>Essential Job FunctionsThrough the employee’s own efforts or through the delegation of key staff:&nbsp;<ul><li>Foster the development of a common vision among community stakeholders by:<ul><li>Analyzing current and changing social issues and citizen values to determine implications for United Way’s strategic direction.</li><li>Providing and sharing research-based information in understandable formats to gain greater community commitment for the transformation to community level change.</li><li>Nurturing strong non-profit relationships.</li></ul></li><li>Create a Community Impact Agenda by:<ul><li>Defining United Way’s role in the community’s short- and long-term goals.</li><li>Establishing desired outcomes, objectives, strategies and action steps.</li><li>Identifying how United Way can best address specific elements of the plan.</li><li>Coordinate UWQC’s impact by creating and implementing strategies for grant investment, direct services, advocacy, and volunteerism.</li><li>Establish board and staff-level responsibility for engaging with the community by establishing United Way’s position on critical public policy issues in an approved advocacy agenda.</li><li>Organize and/or participate in briefings for public officials, legislators, business leaders and the nonprofit sector to inform and shape policy related to priorities established in the Community Impact Agenda.</li></ul></li><li>Community Impact Planning and Integration:<ul><li>Ensure funding priorities are in alignment with the Community Impact Agenda.</li><li>Manage continuous evaluation relating to system issue areas and strategic plans; integrates the work of the Community Impact Council and staff. Reports results in a timely manner to the President of the United Way and key United Way volunteer leadership.</li><li>Responsible for data collection, management, and analysis.</li><li>Conducts ongoing assessments of the system strategic direction and makes adjustments as necessary.</li></ul></li><li>Community Impact Leadership and Management:<ul><li>Ensure all impact strategies and decisions are in alignment with the Community Impact Agenda.</li><li>Provide strategic direction for all UWQC direct services including but not limited to United for Schools, Volunteer Income Tax Assistance, Read United, etc.</li><li>Manage continuous evaluation, relationships, and outcomes related to impact decisions and strategies within impact issue areas and plans; integrates the work of volunteer leaders and staff to ensure careful grant recommendations.</li><li>Conduct annual review/research, analysis, and report writing of program and initiatives data as it relates to impact areas.</li></ul></li><li>Volunteer Leadership and Engagement:<ul><li>Manage recruitment and retention of volunteers.</li><li>Coordinate communications with volunteers.</li><li>Ensure volunteers are appropriately trained.</li><li>Provide support to Community Impact Council leadership on ongoing planning related to system work.</li><li>Provides leadership, direction and integration of volunteer and corporate engagement opportunities and strategies through Volunteer Hub.</li><li>Works closely with Resource Development and Communications and Marketing teams to ensure alignment of corporate engagement opportunities.</li></ul></li><li>Community Impact Staff:<ul><li>Responsible for the management and leadership of Community Impact staff.</li><li>Plan and integrate the work plan of staff and provide time, resources, and guidance in completing that work.</li><li>Track the performance versus objectives of staff team.</li><li>Assign projects (initiatives) and tracks progress of department members.</li></ul></li></ul>Competencies for All Employees:<ul><li>Mission -Focused</li><li>Relationship Oriented</li><li>Collaborator</li><li>Results-Driven</li><li>Brand Steward</li></ul>REQUIREMENTS:Education/Training:&nbsp;A Bachelor’s Degree with at least five years’ experience in an impact-related leadership role. Master’s degree in nonprofit management or related area is always a plus.Experience/Other Requirements:<ul><li>A background of progressive leadership experience in a nonprofit/foundation management role and understanding of the principles of collective impact.</li><li>Outstanding verbal, written and presentation skills, with an ability to listen actively</li><li>Experience with and understanding in working with complex operational budgets</li><li>Strong computer skills (particularly MS Office) and an extreme comfort with learning new technology. Experience with CRM systems a plus.</li><li>An ability to work independently or collaboratively in a fast-paced team environment.</li><li>Clear understanding and perspective on the application of qualitative and quantitative data for continuous improvement, communicating impact, and determining progress toward internal and external goals.</li><li>Experience building data, insights, and analytics strategies in inclusive, collaborative, and cross-functional ways.</li><li>Adept at building collaborative partnerships with external providers of data and insights, including big data, research, and advocacy organizations.</li><li>Ability to communicate data insights and trends to a diverse group of stakeholders ranging from senior team members, investors, peers, and analysts.</li><li>Proven experience in large-scale data integration and analysis efforts and working collaboratively to deliver projects on time, within budget and with a high level of quality.</li><li>Strong people management and organizational leadership skills.</li><li>Ability to manage people and projects to meet deadlines.&nbsp;</li><li>Valid Driver’s License, automobile insurance, and reliable transportation required</li></ul>

United Way Quad Cities

United Way of the Quad Cities Area

Senior Vice President of Community Impact

The&nbsp;Marketing, Communication, and Connections Manager will be responsible for setting the organizational tone and voice, overseeing all copy, writing, editing and production of a variety of communication tools for multiple audiences. And will implement the strategic&nbsp;marketing plan to advance United Way of St. Lucie &amp; Okeechobee's mission and impact by developing and pitching compelling stories of organizational impact. Guided by the organization’s strategic plan, objectives, and UW Worldwide new brand direction, the&nbsp;Marketing, Communication, and Connections Manager will develop a consistent organizational voice across all external communications touchpoints. &nbsp;&nbsp;

25 Community Services Jobs