field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.&nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

Specialist, 211 & Crisis Services

Fundraising Data and Administrative Coordinator 


POSITION SUMMARY: 


The Fundraising Data and Administrative Coordinator supports business needs with a strong 

focus on data integrity, donor systems management, and campaign operations (75%), while also 

providing essential administrative support to leadership and fundraising initiatives (25%). This role 

is critical in managing and optimizing platforms such as Andar (inc. ePledge) and GiveSmart to 

support electronic giving, data reporting, donor engagement, and internal coordination. 


REPORTS TO: Chief Development Officer 


POSITION DUTIES &amp; RESPONSIBILITIES 

The following statements are intended to describe the general nature and level of work being 

performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties 

and skills required. 


Data &amp; System Support (75%) 

ï· Serve as the primary Andar administrator, providing expert-level guidance, troubleshooting, 

and training to internal staff on key database functions. 

ï· Oversee data quality and conduct regular audits, clean-up projects, and reconciliations 

with Finance to ensure campaign and donor records are accurate. 

ï· Manage donor data flow across third-party platforms, i.e. GiveSmart; maintain and 

segment mailing lists, ensuring alignment with communication strategy. 

ï· Build and execute complex queries to support campaign segmentation, reporting, and 

strategy. 

ï· Lead and support ePledge deployment, troubleshooting issues for workplace campaign 

champions and donors, and serving as a liaison with App Support Services. 

ï· Collaborate with Finance to manage donation records, adjustments, reconciliations, and 

annual audit preparation. 

ï· Execute direct mail and digital campaigns in collaboration with organizational strategy, 

ensuring timing, list accuracy, and technical execution. 

ï· Develop and maintain accurate donor and constituent records, including interaction 

histories and event participation data. 


Administrative Support (25%) 

ï· Provide calendar management, meeting scheduling, and coordination of logistics for 

internal and external stakeholders. 

ï· Manage campaign materials inventory, reordering, and logistics for distribution. 

ï· Support event logistics, donor mailings, and routine data updates resulting from donor 

communications. 

ï· Coordinate scheduling, prepare internal reports and dashboards, and assist in special 

projects related to fundraising and engagement. 

ï· Serve as a point of contact for routine inquiries, redirecting or escalating as appropriate. 


Flexibility 

ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are 

key attributes for this position. This position requires in-office work a minimum of 4 days 

per week. 

ï· A willingness to take on additional duties to ensure the success of the team is essential. 

ï· Occasional local travel may be required with some events/tasks outside of traditional work 

hours. 


Qualifications 


To perform this job successfully, an individual must be able to perform each essential job function 

satisfactorily and be present while performing those functions. The requirements listed are 

representative of the basic knowledge, skills, and/or abilities required. Reasonable 

accommodation may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity and confidentiality. 

United Way also values innovative thinking, and a successful candidate will be a self-starter who 

can work within the team to achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and adaptability. The 

individual will also maintain knowledge of trends, best practices, and research in his/her area of 

responsibility to enhance development practices. 


Education and/or Experience 

ï· Bachelor’s degree in information systems, Business Administration. Related field and/or 

work experience will be considered as appropriate. 

ï· 2+ years of experience in data management &amp; operations, data systems, and CRM 

management (Andar a plus) in a nonprofit environment. 

ï· Excellent technical proficiency in Microsoft Office Suite, donor database platforms and 

reporting tools. 

ï· Demonstrated ability to maintain data accuracy and uphold donor confidentiality. 

ï· Excellent problem-solving and organizational skills; ability to remain professional and 

composed under high-pressure situations. 

ï· Knowledge of Forsyth County and the human service sector is preferred. 


Must have excellent written and verbal communication skills, a strong reputation for integrity and 

professionalism, ability to resolve conflict constructively, strong performance management and 

evaluation capabilities including the willingness and ability to ensure accountability, ability to build 

strong relationship both inside and outside UWFC, ability to think strategically, commitment to 

fostering an inclusive environment consistent with UWFC's commitment to diversity and 

inclusion. Must have the ability to prepare, explain, and monitor data performance, manage 

projects and workload, and engage constructively with the other members of the UWFC team. 


 Physical Requirements: ability to move papers or supplies weighing up to 20lbs. 

 NC Driver’s license and auto insurance are required. 

 This is a hybrid posi"on; minimum of 4 days in the office. 

 FLSA Status: Exempt 


We offer a full health benefit package with 12 paid holidays, PTO, 401K, &amp; defined 

contribu"on plan. 

EOE

United Way Forsyth County

Fundraising Data and Administrative Coordinator

/ 
 
 


Donor Relations Manager 
 
Position Summary: 


The Donor Relations Manager develops plans, implements and evaluates 

accounts of United Way of Forsyth County corporate partners and individuals 

with a focus on identifying growth opportunities as well as identifying new 

resource opportunities in order to enhance annual and long-term fundraising 

goals and promote UWFC’s strategic mission, with a measured focus on 

personal donor connections. 
 
Reports to: Chief Development Officer 


Position Duties &amp; Responsibilities 
The following statements are intended to describe the general nature and level 
of work being performed and not intended to be construed as an exhaustive list of all 
responsibilities, duties and skills required. 

ï· Prepares and executes year-round relationship plans for company 

accounts and individual investors with a focus on maximizing potential 

and growth. 

ï· Develop and adapt plans for challenging companies 

ï· Focus on attracting and developing new partnerships. 

ï· Heavy focus on individual donor engagement with expectations of 

meeting ambitious goals around personal contact with donors and 

prospects. 

ï· Works closely with volunteers to leverage experience and connections 

to gain better access to company leadership and build strong, more 

effective relationships. 

ï· Prepares and executes an ongoing engagement plan for assigned 

individual donors. 

ï· Cultivate major gifts and planned giving prospects through ongoing 

engagement. 

ï· Prepares and executes an individual campaign plan for all accounts 

assigned. 

ï· Ensures the accuracy of data on all accounts and maintains strict 

confidentiality of personal account and financial information. 

ï· Works as part of a team to develop and execute a year-round 

engagement plan for companies and individual investors. 

ï· Establishes rigorous individualized personal and professional 

development plans. 


ï· Understands and supports UWFC’s strategic direction in the 

community. 

ï· Identifies and develops new opportunities for resources. (Expansion in 

existing accounts as well as potential new companies/investors) 

ï· A willingness to take on additional duties to ensure the success of the 

team 

ï· Occasional local travel may be required with some events/tasks outside 

of traditional work hours 
 

Qualifications 
 

To perform this job successfully, an individual must be able to perform each 

essential job function satisfactorily and be present while performing those 

functions. The requirements listed are representative of the basic 

knowledge, skills, and/or abilities required. Reasonable accommodation 

may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity 

and confidentiality. United Way also values innovative thinking, and a 

successful candidate will be a self-starter who can work within the team to 

achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and 

adaptability. The individual will also maintain knowledge of trends, best 

practices, and research in his/her area of responsibility to enhance 

development practices. 
 

Education and/or Experience 

 • Bachelor's degree preferred. 

 • At least two years of fundraising experience required. 

 • Knowledge of Forsyth County and the human service sector is 

preferred. 

 *Proficiency in Micro Office Suite, and donor database platforms. 
 *Work experience may substitute for education requirements. 

 Additional information and requirements: 

ï· Physical Requirements: ability to move supplies weighing up to 

20lbs. 

ï· NC Driver’s license and auto insurance are required. 

ï· This is a hybrid position; 4 days in the office Friday remote. 

ï· FLSA status: Exempt 

 We offer a full health benefit package with 12 paid holidays, PTO, 401K 

and Defined Contribution plan. 

EOE

Donor Relations Manager

Overview:&nbsp;Do you want to help meet the tangible needs of local nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time GIV Warehouse Associate. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 280 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients.&nbsp;Key Responsibilities:<ul><li>Maintain a clean, organized, and safe warehouse environment, following all safety protocols.&nbsp;</li><li>Communicate effectively and positively with not-for-profit agencies, volunteers, and local donors; build strong relationships.&nbsp;</li><li>Regularly consolidate, refill, and adjust locations of merchandise in the warehouse.</li><li>Support warehouse staff with volunteer groups, donation pick-ups, and duties needed for accurate inventory control.</li><li>Perform outbound counts for the items being obtained by the non-profit agencies.</li><li>Assist with various other tasks necessary to ensure GIV program is successful and impactful.&nbsp;</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds. The work environment will include exposure to hot temperatures during summer months.</li><li>Prior warehouse job experience of at least 1 year is preferred</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift safely and efficiently.</li><li>Must be OSHA-10 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills; ability to identify and resolve issues related to inventory or warehouse operations.</li><li>Able to manage multiple projects simultaneously while maintaining a very strong attention to detail</li><li>Capable of working effectively with limited supervision</li><li>Growth mindset</li><li>Self-motivated with a very strong work ethic</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency should drive their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “GIV Warehouse Associate” in the subject line.Application Deadline: For priority consideration, apply by October 15th, 2025; position will remain open until filled.&nbsp;More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;

Warehouse Associate

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us!The Data Manager is responsible for developing and maintaining application/reporting software and databases used by our funded agencies, extracting and analyzing data in our database, ensuring high levels of data integrity and quality, overseeing data management processes, conducting community research, creating reports to address requests for both internal and external data, and providing technical support related to data collection and analysis efforts within our community impact function. &nbsp;General Responsibilities:<ul><li>Data &amp; database management<ul><li>implement policies and protocols to manage data collected from 211 partners that help ensure data quality and integrity; collaborate with relevant staff to build and maintain infrastructure of online reporting data collection systems; serve as liaison with online application/reporting system vendor to ensure custom reports are developed to specified standards and data is extracted as needed; create resources and systems to build organizational understanding of agency and community data; oversee and implement procedures to ensure existing data is up to date and accurate.</li></ul></li><li>Data collection, analysis &amp; interpretation<ul><li>build organizational understanding of internal and external data by conducting community research and analyzing internal data to create accurate easily interpretable reports, ensure updated, accurate information is shared in appropriate repositories; navigate public data sources to locate nonprofit, and community data that is pertinent to further organizational efforts; develop and manage standard and custom queries to extract data from existing databases; represent Community Impact Division at organization-wide data team meetings; create easily accessible platforms that empower coworkers to locate and understand data; manage a process to efficiently and effectively address organizational data needs.</li></ul></li></ul> &nbsp;<ul><li>Technical support<ul><li>work with vendor to troubleshoot issues with online application/reporting portal and databases; support coworkers in resolving issues related to online reporting systems, and resultant reports.</li></ul></li></ul> &nbsp;Key Accountabilities:<ul><li>Develop and maintain queries and tables within the 211 databases to allow for consistent and standardized data analysis.</li><li>Produce monthly, quarterly and annual reports with data collected from multiple platforms/systems.</li><li>Create compelling and reader-friendly infographics, tables, graphs, maps and other presentation visuals to communicate complex ideas, issues and trends gleaned from statistical reports.</li><li>Ensure validity of critical data is accurately collected.</li><li>Troubleshoot data issues and works in collaboration with internal staff to identify and correct issues and ensure validity and efficacy of data.</li><li>Collaborate with Community Impact teams to integrate insights into program planning</li><li>Proactively identify areas of concern within the department processes or data collection systems and brings those to the Team for discussion.</li><li>Serve as a liaison with the online application/reporting system vendor to ensure all system aspects (online portal, forms, reports, queries, database, etc.) are functional and accurate while ensuring projects are completed on time and according to specifications</li><li>Contribute to the overall success of the United Way by performing other essential duties and responsibilities as assigned</li></ul> &nbsp;KSA (Knowledge, Skills and Abilities):<ul><li>Minimum of two to four years of experience working in data administration and management functions (collection, analysis, communication, distribution, etc.)</li><li>Bachelor's degree or equivalent experience required.</li><li>High proficiency in MS Office Suite required, including advanced Excel function</li><li>Experience using technology to create custom reports and maps</li><li>Ability to manage data by conducting quality and integrity audits, writing data dictionaries, and building data collection infrastructures appropriate for data needs</li><li>Ability to access, extract, and utilize data from public data sources (Census, DESE, BLS, etc.)</li><li>Ability to quickly learn to navigate technological systems; experience building capacity of others to access these systems is preferred</li><li>Excellent oral and written communication skills that support effective working relationships with a diverse group of individuals both internal and external to the organization.</li></ul>We offer a comprehensive benefits package including a hybrid work schedule, 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, and vision insurance for you and your family beginning the first of the month after employment, life insurance, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule. to apply: &nbsp;send your resume to <a href="mailto:careers@stl.unitedway.org" target="_blank">careers@stl.unitedway.org</a> or click on <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpingpeople.aaimtrack.com%2Fjobs%2F1223465-118480.html&amp;data=05%7C02%7Cbeth.sare%40unitedwaystl.org%7C85f9487a1eca48713c5208ddaab10ab8%7C5b968ba4d9ac46ebb517f7603f392f37%7C0%7C0%7C638854399547524962%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=KikWoMb6e3kHk2Do7xZR%2B0KITxYV8lftkJwEwc9LOlc%3D&amp;reserved=0" target="_blank">https://helpingpeople.aaimtrack.com/jobs/1223465-118480.html</a>&nbsp;After hire, residency in Missouri or Illinois &nbsp;is required. &nbsp;Employment is contingent upon passing a background check.United Way of Greater St. Louis is an Equal Opportunity Employer &nbsp;

United Way of Greater St. Louis

Greater St. Louis

Data Manager Community Partnerships/211

Purpose of Position:&nbsp;Northeast Florida is home to over 425,000 active-duty servicemembers, veterans, and their families, representing nearly 25% of all households. Their needs are diverse, and navigating available services can be challenging. Basic referrals often fall short. This role provides peer-based care coordination to help veterans access and sustain the support they need.The Veteran Care Coordinator (VCC) is a veteran-peer and system of care navigator. The VCC works closely with veterans, military servicemembers, and their families who require comprehensive community support services, ensuring they receive the necessary assistance to overcome barriers.&nbsp; Key Responsibilities and Essential Functions:&nbsp;<ul><li>Utilize strong customer service, interpersonal, problem-solving, and troubleshooting skills to de-escalate complex situations and ensure timely coordination of veteran care.</li><li>Handle service requests from Veterans, their families, and community partners.</li><li>Assess eligibility based on criteria, capacity, location, and client preferences.</li><li>Create client care plans addressing individual needs.</li><li>Collaborate with veterans to facilitate direct referrals to appropriate treatment or service providers.</li><li>Maintain accurate and timely records in case management systems, analyze data to identify service gaps, and inform decision-making for veterans.</li><li>Stay connected with clients throughout the navigation process, conduct follow-ups, and measure outcomes.</li><li>Use appropriate approaches, and best practices for clients experiencing personal crisis, including mental health issues via telephone conversations.</li><li>Consult with Mission United Manager on unique cases, process improvements, service provider performance, and trends.</li><li>Develop and maintain relationships with social service partners to assist veterans.</li><li>Work with other Veteran Care Coordinator and other departments to advance goals and objectives of United Way and Mission United.</li><li>Engage in community and agency outreach activities, providing information to increase awareness of veteran services.</li><li>Execute additional tasks as directed by the Manager of Mission United.</li></ul>Experience/Qualifications:&nbsp;<ul><li>Bachelor’s degree preferred.&nbsp;</li><li>U.S. military Veteran required.</li><li>Knowledge of Veterans Administration (VA) programs, Veteran and community social services highly desirable.</li><li>Experience working with the Veteran population.</li><li>Required to achieve certification as a Florida Veterans Support Line (FVSL) Recovery Peer Specialist within 18 months of hire date.</li><li>Expertise in providing quality customer service.</li><li>Experience with Microsoft Office Suite.</li><li>Skilled at tracking, managing data, and grant compliance.</li><li>Proficiency in oral and written communication skills.&nbsp;</li><li>Proficient working well in teams and contributing to a positive work culture.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs.</li><li>Ability to build relationships with and collaborate with community partners.&nbsp;</li><li>Comfortable working in a fast-paced environment.&nbsp;</li><li>Keep all activities in line with the core values of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp; &nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp;&nbsp;</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;&nbsp;</li></ul>Preferred Experience:<ul><li>Certified as a Florida Veterans Support Line (FVSL) Recovery Peer Specialist</li></ul>General Physical Requirements for Essential Functions of the Job:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;UWNEFL reserves the right to adjust work location

United Way of Northeast Florida

Northeast Florida

Veteran Care Coordinator

General Summary&nbsp;The Statewide Homeless Data Lead position is responsible for supporting the development, maintenance, and use of accurate, high-quality data to inform decisions across Maine’s homeless response system. This position plays a critical role in monitoring and analyzing hub-level data, improving the quality of by-name lists (BNLs), and aligning local data practices with state and federal standards. Working collaboratively with Homeless Hub Coordinators, service providers, and partners such as the Statewide Homeless Council (SHC) and Maine Continuum of Care (MCoC), this position leads efforts to strengthen data infrastructure, drive system improvements, and support Maine’s commitment to ending homelessness through data-informed strategies.&nbsp;This position also serves as a key liaison to the HMIS Lead, MaineHousing, and the national Built for Zero initiative, helping align local efforts with best practices and ensure that data accurately reflects the lived experiences of people experiencing homelessness in Maine.&nbsp;Essential Job Functions&nbsp;<ul><li>Support Homeless Service Hub Coordinators and core improvement teams in data activities, including timely and accurate data collection and case conferencing.</li><li>Collaborate with providers working with subpopulations (e.g., youth, veterans, survivors of domestic violence) to ensure comprehensive data inclusion in by-name lists.</li><li>Monitor and improve the quality and accuracy of the by-name list dataset by identifying discrepancies, facilitating data clean-up, and aligning data with real-world conditions.&nbsp;</li><li>Lead and support HMIS data entry, including direct data entry and providing training, documentation, and technical assistance to community users.&nbsp;</li><li>Troubleshoot and resolve data quality and systems-level issues by analyzing trends, identifying anomalies, and leveraging HMIS expertise.&nbsp;</li><li>Develop and disseminate standard operating procedures (SOPs), data dictionaries, reporting protocols, and other documentation that standardizes community-wide data practices.&nbsp;</li><li>Design and deliver trainings to build local data capacity and improve the overall community understanding of quality data collection, reporting, and analysis.&nbsp;</li><li>Generate and interpret recurring data products, including monthly inflow/outflow reports, Built for Zero metrics, and dashboards to support decision-making.&nbsp;</li><li>Support strategic planning and policy development through data analysis and visualization in collaboration with state-level partners and local service providers.&nbsp;</li><li>Participate in statewide data governance by attending MCoC and SHC meetings, contributing to outcomes and data committees, and acting as a point of contact for data-related inquiries.&nbsp;</li><li>Identify needs and coordinate technical assistance with the HMIS Lead and MaineHousing to improve data systems, reporting tools, and workflows.&nbsp;</li><li>Engage with national partners, including Built for Zero, to learn from peer communities and bring back tools, methods, and insights to Maine’s system.&nbsp;</li><li>Analyze outcome data to evaluate whether interventions are achieving intended impacts and to identify broader system trends or shifts.&nbsp;</li></ul>Other Responsibilities&nbsp;<ul><li>Represent the organization in community meetings, coalitions, and working groups.&nbsp;</li><li>Contribute to cross-functional teams and special projects that support system-level improvements and organizational learning.&nbsp;</li><li>Provide outstanding internal and external customer service in all communications and interactions.&nbsp;</li><li>Perform other duties as assigned.&nbsp;</li></ul>Education Requirements&nbsp;Bachelor’s degree required, preferably in data science, public health, social work, public policy, sociology, or a related field. A minimum of 3–5 years of experience in a data-focused role within social services, homeless services, or public health. Advanced degree preferred.&nbsp;&nbsp;Required Skills and Experience&nbsp;<ul><li>Deep understanding of data systems used in social service or homeless response settings, especially HMIS.&nbsp;</li><li>Strong analytical and problem-solving skills with the ability to interpret and communicate data clearly.&nbsp;</li><li>Proficiency in data reporting tools (e.g., Excel, Tableau, Power BI) and experience analyzing quantitative and qualitative data.&nbsp;</li><li>Demonstrated ability to manage and improve complex systems and processes.&nbsp;</li><li>Experience developing training materials and conducting technical assistance sessions for diverse stakeholders.&nbsp;</li><li>Ability to build collaborative relationships across sectors and facilitate consensus around data practices and system improvements.&nbsp;</li><li>Excellent written and verbal communication skills.&nbsp;</li><li>Capacity to work independently, manage multiple tasks, and adapt to evolving priorities.&nbsp;</li></ul>Supervisory Responsibility&nbsp;This position does not currently supervise other staff.&nbsp;Work Environment&nbsp;This job operates in a professional office environment. This role routinely uses standard office equipment&nbsp; such as computers, phones, and printers. A valid driver’s license, verifiable auto insurance, cell phone, and use of a personal vehicle required. We are focused on creating connections within the Southern Maine community. Our current hybrid model is focused on doing just that. This position requires at least 24 hours per week creating connections. Examples of creating connections include office time, external meetings/gatherings, training, volunteer engagement events, and even a cup of coffee with an internal/external partner. This is a statewide role and will require connecting with partners around the state virtually and in person as needed. In person meetings at Maine Housing will be expected during training and on an as needed basis. &nbsp;Physical Demands&nbsp;While performing the duties of this position, the employee is regularly required to sit, talk, and hear. The employee may occasionally be required to stand, walk, lift up to 25 pounds, and use hands to operate a computer and related office equipment.&nbsp;Position Type and Expected Hours of Work&nbsp;This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This&nbsp; position may require long hours including early morning meetings, evening events, and weekend work&nbsp; during peak times&nbsp;Travel&nbsp;Local travel within Maine may be required. Some out-of-state travel may be required for training, conferences, or meetings with national partners.&nbsp;Other Duties&nbsp;Please note: This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.&nbsp;The salary for this role is $78,000 per year. Accepting resumes till October 17th. Please submit a cover letter and resume to <a href="mailto:hr@uwsme.org" target="_blank">hr@uwsme.org</a>.

United Way of Southern Maine

Statewide Homeless Data Lead

Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Manager, Community Development. We are looking for an individual who is innovative and collaborative in implementing Financial Security efforts around our community work. The ideal candidate will be able to build strong partnerships and increase efficiency in services. &nbsp;We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make.Our team members enjoy a work environment built on transparency and trust. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few &nbsp;Objectives:<ul><li>Collaborates to develop and implement detailed project plans, ensuring resource availability and allocation. Works cross-functionally, integrating strategically inclusive impact work into targeted areas of focus by zip code(s).</li><li>Identifies and advances opportunities to maximize UWS’s presence. Participates in internal and external committees in support of UWS’s community impact.</li><li>Supports the Community Investment process and related reporting and site visits.</li><li>Ensures timely and appropriate data collection, analysis, and reporting; collaborates to provide research and apply best practices to the design and continuous improvement of Community Impact activities.</li><li>Contributes to designing grant funded projects, writing proposals, incorporating grant funded programs, and meeting related requirements. Maintains program data, reviews proposals, accepts and screens applications, and reports to funders and partners.</li><li>Provides oversight of assigned initiative(s). Works closely with a variety of internal and external partners to implement and expand strategic initiatives.</li><li>Coordinates and/or leads consistent family and community engagement activities, including Community Forums.</li><li>Brings awareness through verbal and written presentations to critical regional financial stability needs and existing systems of care that support <a href="https://unitedwaysuncoast.org/what-we-do/alice-suncoast-2020/" target="_blank">ALICE</a> in our communities.</li><li>Collaborates with the Resource Development and Marketing teams to maximize understanding and use of Community Impact and Strategic Community Partner information and co-create communication collateral.</li><li>May also perform duties including but not limited to:</li></ul><ol><li>Oversees daily operations of a Resource Center providing strategically aligned resources and services to community members.</li><li>Connects community members with resources for services such as job placement, financial literacy counseling, legal aid, housing, medical care, and financial assistance.</li><li>Identifies potential program participants and facilitates participation in appropriate programs.</li></ol><ul><li>May contribute to budgets and forecasting; effectively manages resources.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li><li>Consistently demonstrates Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li></ul>Qualifications &amp; Skills for Success:<ul><li>Typically requires four (4) or more years of relevant experience, including management experience.</li><li>Bachelor’s degree in a related field; equivalent training or experience may be accepted in lieu.</li><li>Ability to work some evening and weekend hours.</li><li>Ability to work and drive in the field within the Suncoast region.</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus; may be required</li></ul>

Neighborhood Resource Center

United Way Suncoast

Centennial

Manager, Community Development

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

19 Community Services Jobs