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United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer-driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit social services organization, with 80+ employees in five locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants. Job Summary: This is an administrative support and coordination position, requiring experience in Human Resources and a high degree of discretion, tact, and the ability to preserve confidential and sensitive information. This individual works and interacts with the UWLHG staff, manages document retention and destruction, orders supplies, processes Purchase Orders and other duties as needed. They work directly with department teammates including the Systems Administrator and Facility Maintenance Technician. Key Responsibilities/Requirements/Essential Functions • Possess experience and understanding of Human Resource best practices and compliance. • Be dedicated to providing exceptional service to staff, vendors, volunteers, and guests. • Be comfortable with digital processes and new software programs. • Experience with ADP preferred. • Have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. • Be able to work independently on projects and able to work efficiently under pressure while handling a wide variety of activities and confidential matters with discretion. • Supports other department staff including Systems Administrator and Facilities Technician • Assists the Chief HR Officer with the onboarding process for new hires. • Other duties include maintaining inventory, supporting staff wellness initiatives, covering reception desk when needed, and other tasks as assigned or anticipated. Direct Reports – None Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education and/or Experience &amp; Requirements: • Five years experience as an administrative assistant with Human Resource focus • Bi-Lingual English and Spanish candidates highly preferred. • Proficiency in Microsoft office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat. • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. • Very strong interpersonal skills and the ability to build relationships. • Demonstrated proactive approach to problem-solving. • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service. • Emotional maturity. • A team player with the ability to work with UWLHG senior management to achieve organizational goals. • Strong verbal and written communication skills. • Ability to work independently. Physical Requirements and Working Conditions Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County. Licenses- Valid Florida Driver’s License. (Only if necessary for the position) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evening and weekend hours may be required as job duties demand. United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skills assessment. UWLHG is an exceptional workplace that can provide you with: • The opportunity to work with smart, passionate, enthusiastic team members, volunteers, diverse staff, and other constituents • A culture of high-performance expectations and accountability • Exciting and challenging work • Opportunities to help solve the community’s toughest problems • Competitive pay that is commensurate with demonstrated successful performance and experience • Paid Health and Dental Insurance for employee, 401k retirement plan, accrued Vacation and Sick time

United Way of Lee, Hendry, Glades

Administrative Assistant & HR Support

United Way of Lee, Hendry, &amp; Glades (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $12 million nonprofit social services organization, with seventy employees in four locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grantsSummary:&nbsp;&nbsp; We are looking for a detail-oriented and focused volunteer coordinator to be responsible for our database of volunteers and volunteer opportunities. The volunteer coordinator's responsibilities include outreach and training, keeping volunteers informed, and conveying the organization's purpose to the public.&nbsp;They will assist Volunteer Center Team with high-quality volunteer experiences for internal volunteers, corporate partners and community members. Must be able to accommodate evening and weekend scheduling for volunteer events.&nbsp;&nbsp;A successful volunteer passionate about volunteer work, have&nbsp;a high degree of self-direction, initiative and flexibility to be successful.Essential Functions:&nbsp;<ul><li>Promotes principles and values of volunteering, volunteer orientations and tracking of hours.</li><li>Manages and maintains volunteer opportunities in Galaxy/CRM and Social Media Groups and provides user training when needed.</li><li>Responds to volunteer inquiries received by the Volunteer Center and connects community members to volunteer opportunities, events, and projects.</li><li>Manages accurate data and prepares reports detailing relevant volunteer metrics, including engagement and impact reports.</li><li>Coordinate and establish relationships with partner nonprofit agencies to identify volunteer needs and service projects.&nbsp;</li><li>Manages and maintains Florida Gulf Coast University (FGCU) partnership to promote service-learning opportunities and group volunteer projects.</li><li>Identifies geographic areas that are lacking volunteer opportunities and takes initiative to analyze and develop solutions.</li><li>Assists Volunteer Center Manager and staff to promote volunteer opportunities, in house programs, events, and projects.</li><li>Plans and leads assigned projects assigned by the Volunteer Center Manager and Vice President.&nbsp;</li><li>Assists in the execution of Volunteer Appreciation activities.</li></ul>Other Duties:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Supervisory Responsibilities:&nbsp; Community volunteers.&nbsp;&nbsp;Qualifications:&nbsp;The following requirements are representative of the knowledge, skill, and/or ability required to satisfactorily perform the essential job duties.&nbsp;Education and/or Experience:&nbsp; Minimum of BA or BS degree or comparable work experience.&nbsp; A minimum of 2 years of progressively responsible experience in the field of project management, event planning, or volunteer management is preferred.&nbsp;Prior experience as volunteer coordinator for public or nonprofit employer, or prior experience creating and implementing volunteer programs and training is preferred. Knowledge&nbsp;of Customer Relationship Management, Community Relations and/or Sales and Marketing.Interpersonal Skills:&nbsp;&nbsp;Excellent active listening, interpersonal, persuasion, and presentation skills required. Strong problem solving, critical thinking, and judgment skills required.&nbsp; Business writing and supervisory skills necessary.&nbsp; Strong administrative and operational skills essential.&nbsp;&nbsp;Language Skills:&nbsp; Ability to write reports and business correspondence.&nbsp; Ability to present information to and respond to questions from groups of diverse organizational employees, managers, and senior level high profile decision makers.Computer Skills:&nbsp; Requires knowledge of MS office software and database programs, and video telephony such as Microsoft Teams.&nbsp; Experience with database systems preferred.Presentations Skills:&nbsp;&nbsp;Public speaking and presentation skills required.&nbsp; &nbsp;Licenses:&nbsp;&nbsp;Valid Florida Driver’s License with a driving record that meets our insurance guidelines.Other Skills:&nbsp;&nbsp;Decision-making, problem-solving capabilities, and cultural diversity skills.&nbsp;Physical Demands:&nbsp; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk and/or hear.&nbsp; The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms.&nbsp; The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 40 pounds.&nbsp; There may be additional physical requirements associated with volunteer events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.&nbsp;Requires talking, hearing, and visual acuity sufficient to perform these major functions. Approximately 50% of the work of this position is spent at project sites, in offsite meetings, or traveling to various locations.&nbsp;Work Environment:&nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, off site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers.This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00p.m. Evening and weekend events may be required as job duties demand.&nbsp;&nbsp;United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions.&nbsp; United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Background testing will be conducted because of the nature of the position. Applicants may be asked to take an online skill assessment.&nbsp;Additional information:<ul><li>UWLHG is an exceptional workplace that can provide you with:&nbsp;</li><li>Opportunity to work with smart, passionate, and enthusiastic team members and volunteers</li><li>Working with diverse staff and other constituents</li><li>Culture of high-performance expectations and accountability</li><li>Exciting and challenging work&nbsp;</li><li>Opportunity to help solve the community's toughest problems</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience&nbsp;</li><li>Paid Health and Dental Insurance for employee, 401K, and Monthly Accrued PTO</li></ul>

Volunteer Center Coordinator

United Way of Broward County fights for the Health, Education and Financial Prosperity of every person in our community. &nbsp;General Description: Coordinates the identification of and linkages to resources and referrals for both youth and family participants onsite in a public school in Hallandale Beach. Coaches participants to reach personal goals, with a focus on goals enhancing stable housing. Participant population will be those facing economic hardship and potential housing insecurity.The Family Stabilty Program is provided within the Community Partnership School™ (CPS) program. CPS Care Coordination will take a two-generation approach to include Parent Engagement, Economic Development, and Educational Workshops. The Family Stability Program provides services, training, and educational opportunities to parents which parallel and mirror the enrichment and educational offerings their children access through participation in CPS.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Responsible for identifying strengths, needs, and risks for participants and their families to develop short- and long-term goals related to housing stability and financial prosperity. Following goal development, Care Coordinators will lead participants through the process of creating an individualized service plan to help ensure that relevant resources, services, and activities participants need to reach their goals are included in their care coordination experience.&nbsp;</li><li>Develops or updates service plans with participants and their families to address their needs and to facilitate referral to appropriate treatment or service providers or facilities.</li><li>Coaches participants and/or their families to achieve personal goals, develop life skills, and/or sustain success and wellness.</li><li>Conducts activities in a culturally responsive manner and monitors the service environment to maximize participant success and well-being.</li><li>Regular note taking and data management to measure activities and outcomes in the SureImpact database.&nbsp;</li></ol>Other Job Duties:&nbsp;<ul><li>Supports approximately 60 unique students and family units annually.</li><li>Advocates on behalf of clients and families for services, basic needs, and other related issues.&nbsp;</li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of&nbsp;community resources and procedures for referring clients to appropriate resources</li><li>Facilitates case consultation for client situations.&nbsp;</li><li>Establish case plan goals and will review with clients at regular intervals</li><li>Monitor client progress to ensure that clients are working towards a resolution of identified challenges</li><li>When appropriate, ensure successful case closure, documentation, and transition</li><li>Provides crisis prevention, intervention, and support services, as needed.&nbsp;</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li></ul>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response effortsSupervises: This position has non-supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree&nbsp;with&nbsp;major&nbsp;coursework&nbsp;in&nbsp;social&nbsp;work,&nbsp;psychology,&nbsp;or other&nbsp;closely&nbsp;related field.</li><li>At least two (2) years of experience in motivational interviewing practices and/or techniques, eligibility determination, social referral/service work (including crisis prevention and intervention) or community&nbsp;resource referral, or closely related work with preferred experience working with persons with&nbsp;mental&nbsp;health&nbsp;conditions.</li><li>Knowledge of evidence-based practices, assessments processes, treatment&nbsp;planning,&nbsp;outcome&nbsp;measurement&nbsp;and quality&nbsp;management.</li><li>Experience&nbsp;working with&nbsp;low&nbsp;income,youth and families and/or other special population strongly&nbsp;preferred.</li><li>Ability&nbsp;to&nbsp;communicate&nbsp;effectively&nbsp;with&nbsp;a&nbsp;diverse audience.</li><li>Ability to work independently and in a team environment with a positive attitude and handling sensitive and confidential information with maximum discretion.</li><li>Proficiency required in Microsoft Office Products like: Word, Excel and other related computer programs.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

3 Administration / Customer Service Jobs in Florida