Senior Impact Manager, Dual Generation Initiative

ABOUT USUnited Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.JOB SUMMARYThis senior level manager position is responsible for engaging in and communicating with donors, agencies, volunteers and the public about the work of the Impact department and serving as lead staff for specific initiatives. This position will be responsible for - the overall management, communications and logistical support in alignment with the strategic direction provided by the impact area leadership. The Senior Manager supports departmental and cross-departmental initiatives and leads major projects to help advance UWSA collective impact work within the community. This position is responsible for working with the Dual Generation partner organizations to support the implementation of approved strategies and assists in the overall management, communications and logistical support of the initiative.PRIMARY DUTIES AND RESPONSIBILITES

Dual Gen Specific Tasks

• Provide supervision for a Family Engagement Ambassador(s).
• Perform other duties needed to help drive the success of the Dual Gen Initiative, Community Impact Department and United Way.
• Contribute to the development and implementation of a Fatherhood Engagement strategy.
• Manage the Dual Generation basic needs process and budget line item to ensure partner agencies are aware of and access available funding to support families in successful program completion.
• Recognized as the Subject-Matter-Expert on equitable community change and historical influences for Dual Gen target areas.
• Manage assigned budget line Items (including family engagement and childcare) and provide oversight of any client partners incentives and/or deliverables.

United Way Senior Impact Manager Tasks 

• Lead special initiatives supporting Impact work (e.g., education equity, financial stability) and interact with community organizations, educational institutions and public agencies to improve the workforce and educational opportunities for youth, individuals and families.
• Recognized as the Subject-Matter Expert on a UWSA Impact strategy or initiative building awareness, driving participation and providing expertise to staff, clients and volunteers.
• Provide contract oversight for assigned agency partners and establish a Community of Practice.
• Understands and leverages UWSA systems/resources cross departmentally and is fully competent in all aspects of their assigned duties.
• Identifies and sources training and resources to support client success.
• Lead cross-impact council/cross-impact grant and cross-departmental initiatives advancing UWSA collective efforts.
• Support Impact Managers in the development of departmental initiatives and provides guidance in planning, design, and implementation of impact initiatives.
• Collaborate with the UWSA marketing and media team to ensure consistency in logistics, communication and messaging, and to develop year-round collective impact products.
• Serve as staff point of contact for communications including products, printed materials, website, newsletters and social media. Work in collaboration with Impact area leaders, client community partners and UW marketing team to design and develop products, promotional information and presentations. Ensure ongoing communications with all United Way departments.
• Assist Impact area leader with strategic planning and meeting facilitation designed to achieve the goals of the Impact Council/Grant.
• Manage all coordination and communication related to the Impact area work, to include meeting notifications, meeting/ event logistics, meeting/event notes, maintenance of rosters, etc.
• Develop, coordinate and implement outreach events and activities.
• Coordinate and facilitate meetings with partners working collectively to address an issue and support partners in reaching stated goals and outcomes.
• Monitor and evaluate monthly reports and follow up with partners for correction and/or clarification.
• Conduct onsite visits with partner agencies to ensure program fidelity, as needed.
• Make recommendations for corrective action as needed.
• Lead annual Partnership Agreement/Grant Compliance process to include reviewing content of all addenda and compiling for final review and signatures.

EDUCATION AND EXPERIENCE

• Bachelor’s degree – required / master’s degree – preferred in Business, Health & Human Services, Public Policy or other related field of study.
• Five years or more experience in the human services field.
• Experience developing and leading program evaluation
• Experience staffing a broad cross-section of volunteer leaders and/or non-profit partners.
• Strategic leadership of collective impact efforts.
• Experience in working effectively in multicultural environments.
• Strong relationships in the nonprofit, public and private sectors. 
• Staff and volunteer management. 
• Budget and fiscal management.

KNOWLEDGE, SKILLS & ABILITIES INFORMATION

• Knowledge of the nonprofit arena and the ability to develop and maintain strong relationships with clients, community partners, donors and volunteers.
• Ability to identify and build opportunities and assist in educating and mobilizing networks of individuals, associations, agencies and institutions to support UWSA’s impact agenda.
• Strong verbal and written communication skills including development of content relevant to the Impact work for a wide variety of audiences and media.
• Professional demeanor, confident and goal oriented.
• Self-motivated and creative.
• Dynamic, authentic leadership and team building skills.
• Strong organizational skills
• Ability to manage multiple deadlines and priorities and problem-solve issues as they arise.
• Strategic thinking ability.
• Demonstrated independent decision-making and problem-solving ability.
• Excellent verbal and written communication skills.
• Facilitation and presentation skills and experience.
• Knowledge of Results-Based Accountability™, preferred.
• Data utilization expertise related to community issues.
• Budget management experience.
• Committee-level volunteer management.
• Relationship management with a broad array of individuals and organizations. 
• Attention to detail in a multitasking environment.
• Proficient in Microsoft Office Suite. 
• Competent with Adobe Products Suite, preferred.

UNITED WAY COMPENTENCIES

Core Competencies (all United Way Professionals):

Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward

BENEFITS

• Employer-subsidized healthcare plan with employer-funded HRA offered.
• Group dental, vision, life insurance and other insurance products available.
• Paid holidays, personal and sick leave time.
• 403(b) retirement plan with employer matching available.

WORK ENVIRONMENT

• Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures.
• Extended work on personal computing equipment, telephone, multi-functioning printer and calculator.
• Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally.
• Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours.

PHYSICAL DEMANDS

• Sedentary work on a PC; sitting for extended periods of time, routinely. 
• Movement within the office and during external meetings and events, regularly.
• Bends, stoops and twists, occasionally.
• Exerts up to 25 lbs. of force, occasionally.
• Facilitates, presents and collaboratively interacts with others, routinely.
• Perform repetitive tasks, i.e., typing and texting, routinely.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.

APPLY

To submit your application visit https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY.

• Applications WILL NOT be accepted via email.
• Contact uwjobs@unitedwaysatx.org should you experience problems submitting your application.

United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 

United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.

 

United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | www.uwsastx.org