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At United Way Space Coast, we unite people, resources, and ideas to create lasting change in our community. We are looking for a Director of Community Impact who will ensure&nbsp;that every program and investment truly makes a difference. Here, you’ll not only get to make a difference in your community but also make sure that everything we’re doing is making the greatest impact possible.&nbsp;For this role, you’ll work from our office in Rockledge when you’re not traveling within the county.&nbsp;What you’ll do:As the Director of Community Impact, you will serve as both a program manager and community liaison, working directly with local nonprofits to understand community needs, review grant requests, and help decide how United Way dollars are invested to drive the greatest impact. In addition to guiding external partnerships, you’ll also manage United Way’s own internal programs, ensuring they are effectively designed, implemented, and aligned with community priorities.As a member of the leadership team, you’ll drive the strategy and execution of our community impact agenda, ensuring resources are invested wisely, outcomes are measured, and stories of impact inspire action. You’ll lead a team of 2 to start, and may have the ability to grow your team. Every day will look a little different, but you can expect the following:<ul><li>Lead the development and execution of community impact programs, initiatives, and projects</li><li>Oversee the annual fund distribution process and ensure accountability with partner agencies</li><li>Identify and pursue grant opportunities to expand community impact</li><li>Supervise and support volunteers when needed</li><li>Represent United Way in the community through speaking engagements, partnerships, and committees</li><li>Analyze and share results to showcase the impact of donor investments</li><li>Organize community needs assessments and special events that align with our mission</li><li>Manage a team of 2, providing coaching, accountability, and problem-solving support</li></ul>What you need to thrive in this role:<ul><li>3+ years of nonprofit experience in program evaluation, fund distribution, policy, public affairs, and/or budgeting (2+ years managing teams or strategies)</li><li>Prior United Way experience required</li><li>Strong ability to connect with corporate leaders, donors, and community members</li><li>Excellent communication, relationship-building, and organizational skills</li><li>Proficiency in Microsoft Office Suite</li><li>Valid driver’s license and reliable transportation (40% in-county travel)</li><li>Strategic mindset with comfort in public speaking and CRM tools</li><li>Willingness to travel locally often and work occasional evenings/weekends to attend events</li></ul>About us Changing lives and strengthening our community. At United Way Space Coast, we take on the community’s biggest challenges with a united, holistic approach because real change happens when we work together. Rather than focusing on a single issue, we invest in a wide range of services that both prevent crises and support long-term stability for individuals and families.With over $18 million in impact and nearly three matching dollars for every one donated, we are Brevard County’s trusted connector, bringing people and resources together to create lasting change. Together, we’re building a stronger economy, a more resilient region, and a better future for everyone who calls the Space Coast home.Check out more about us here:&nbsp;<a href="http://online.uwspacecoast.org" target="_blank">http://online.uwspacecoast.org</a>What we offer youWe care about our employee's well-being:<ul><li>Competitive starting salary of $75,000-$85,000 depending on past experiences</li><li>Medical, Dental, and Vision</li><li>Flexible Spending Account (FSA)</li><li>Life, AD&amp;D, short- and long-term disability insurances</li><li>Four (4) weeks PTO &amp; 11 Holidays</li><li>401k with generous employer match</li><li>Potential merit-based bonuses&nbsp;</li><li>Community involvement</li></ul>I’m interested, how do I get started?Apply here and become a vital part of building a brighter future for our community:&nbsp;<a href="https://app.jobvite.com/j?aj=o0W5yfwj&amp;s=United_Way_Career_Network" target="_blank">https://app.jobvite.com/j?aj=o0W5yfwj&amp;s=United_Way_Career_Network</a>&nbsp;Is this the job for you? If not, feel free to share this link with someone who might be interested.Our hiring management partner is myHR Partner. myHR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization.&nbsp;Thank you for considering us as a potential employer!At United Way Space Coast, we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to that by ensuring that our place can be anyone’s place.

Center of Collaboration

United Way Space Coast, Florida

United Way Space Coast

Director of Community Impact

At United Way Space Coast, we don’t just raise funds, we mobilize entire communities to create real, lasting change in the areas of education, health, and financial stability. We’re looking for a strategic and mission-driven leader to serve as our Director of Resource Development, a high-impact role at the core of our organization. This isn’t a back-office position. This is your chance to own and lead a vital department, shaping fundraising strategy, cultivating powerful partnerships, and fueling our mission. You’ll report directly to the President, serve on the leadership team, and guide a driven team while growing corporate engagement, sponsorships, and major gifts across the county.What you’ll doYour department is the fuel that powers our mission. As Director, you’ll own the strategy, lead the team, and drive community investment into our initiatives. If you’re a builder, connector, and bold communicator, this is your stage to elevate both our brand, and your own! Every day is going to look a little different, but you can expect the following:<ul><li>Own the strategy and execution of our annual campaign and all corporate engagement efforts</li><li>Lead a team of 2-3 relationship managers providing coaching, accountability, and problem-solving support</li><li>Manage top donor accounts</li><li>Be the face of United Way at events, meetings, and throughout the community</li><li>Leverage CRM and donor insights to drive decisions and demonstrate impact</li><li>Launch new partnerships, deepen donor experiences, and contribute to long-term financial sustainability</li><li>Work alongside the leadership team and provide departmental updates often to our board of directors</li></ul>&nbsp;What you need to thrive in this role<ul><li>5+ years of United Way experience a must; fundraising, corporate partnerships, and major gifts (2+ years managing teams or strategies)</li><li>Proven record of hitting and exceeding fundraising goals</li><li>Exceptional communication and relationship-building skills with business and community leaders</li><li>Strategic mindset with comfort in public speaking and CRM tools</li><li>Willingness to travel locally often and work occasional evenings/weekends to attend events</li></ul>About usChanging lives and strengthening our community. At United Way Space Coast, we take on the community’s biggest challenges with a united, holistic approach because real change happens when we work together. Rather than focusing on a single issue, we invest in a wide range of services that prevent crises and support long-term stability for individuals and families.With over $18 million in impact and nearly three matching dollars for every one donated, we are Brevard County’s trusted connector, bringing people and resources together to create lasting change. Together, we’re building a stronger economy, a more resilient region, and a better future for everyone who calls the Space Coast home.Check out more about us here: <a href="http://online.uwspacecoast.org" target="_blank">http://online.uwspacecoast.org</a>What we offer youWe care about our employees’ well-being:<ul><li>Competitive starting salary of $80,000-$100,000 depending on past experiences</li><li>Medical, Dental, and Vision</li><li>Flexible Spending Account (FSA)</li><li>Life, AD&amp;D, short- and long-term disability insurances</li><li>Four (4) weeks PTO &amp; 11 Holidays</li><li>401k with generous employer match</li><li>Potential merit-based bonuses</li><li>Community involvement</li></ul>I’m interested; how do I get started?Apply here and become a vital part of building a brighter future for our community:&nbsp;<a href="https://app.jobvite.com/j?aj=osX5yfwM&amp;s=United_Way_Career_Network" target="_blank">https://app.jobvite.com/j?aj=osX5yfwM&amp;s=United_Way_Career_Network</a>Is this the job for you? If not, feel free to share this link with someone who might be interested.Our hiring management partner is myHR Partner. myHR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization.&nbsp;Thank you for considering us as a potential employer!&nbsp;At United Way Space Coast, we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to that by ensuring that our place can be anyone’s place.

Director of Resource Development

General Description: The Director of Business Development &amp; Corporate Engagement is responsible for identifying, cultivating and managing strategic relationships with corporate partners to advance United Way Broward’s mission. This role focuses on workplace campaigns, corporate philanthropy, sponsorships and new business development, while supporting innovative initiatives that deepen community impact and revenue growth.&nbsp; The Director works collaboratively with leadership and development staff to achieve fundraising goals and strengthen corporate partnerships.&nbsp;Essential Job Responsibilities &amp; Duties:<ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff and annual fundraising and campaign goals.</li><li>Works collaboratively with the Chief Strategy Officer (CSO) and senior management to recruit and support top community leaders serving as development committee volunteers</li><li>Provides leadership support to the CSO, senior management and development officers in securing contributions for the annual campaign, for special initiatives and for addressing the custom giving interests of corporate and individual donors.</li><li>Analyze market trends and donor data to inform strategies for corporate engagement and revenue growth.&nbsp;</li><li>Monitor and report progress toward development goals by identifying new corporate partnerships, sponsorship opportunities, and innovative funding streams aligned with the organization’s strategic priorities.</li><li>Serve as an ambassador for United Way Broward by representing the organization at public events, private meetings, and community functions to strengthen relationships and promote its mission.</li></ol>Other Job Duties:<ul><li>Responsible for identifying workplace campaign strategies, special revenue projects and opportunities</li><li>Works with the CSO and senior management team to develop goals and objectives for the United Way’s annual workplace campaign and develop and direct the implementation of long- and short-range plans to meet those goals and objectives.</li><li>Assumes primary staff responsibility for Development committee meetings, overseeing the activities of the committee. Works directly with the Development committee chair in the identification and recruitment of Development committee volunteers.</li><li>Educates staff, volunteers and members of the business and financial community about United Way’s annual workplace campaign</li><li>Evaluates campaign results; recommends changes, organizes and helps to develop an appropriate volunteer structure through which the community-wide support for the fundraising appeal is achieved; provides support and assistance to the volunteer leadership and development staff.</li><li>Mentor and coach a spirited and resourceful team that accepts the challenge of growing relationships and generating investments from donors.</li><li>Models and reinforces effective relationship-building and consultative skills across all levels of the team.&nbsp;</li><li>Ensure the disciplined use of Andar information system as the primary vehicle for data capture</li><li>Establish systems and tools to monitor and report development progress in reaching goals.</li><li>Participate in developing organization wide policies and procedures.</li><li>Assure the preparation of documentation and relevant reports.</li><li>Participates in relevant community task forces and/or communities as requested by the CSO.</li><li>Establish criteria, formulates projects, implements and assess program effectiveness.&nbsp;</li><li>Performs other duties as assigned by supervisor</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;Development Officers, Campaign Associates, Temporary Staff and Volunteers.Education &amp; Experience:&nbsp;<ul><li>Bachelor's Degree in business administration, non-profit management, or a related field.&nbsp;</li><li>5-7 years successful experience in business development, preferably in fundraising or sales, with not less than three (3) years at a senior level of management.&nbsp;</li><li>Demonstrated success in corporate engagement and fundraising initiatives. Experience in both business and not-for-profit settings preferred.&nbsp;</li><li>Proven leadership skills, including motivating and developing staff and volunteers.</li><li>Strong interpersonal and communication skills with the ability to build and maintain relationships with companies, donors and stakeholders.&nbsp;</li><li>Excellent organizational and project management skills, including prioritization of competing demands.</li><li>Computer proficiency required in customer relationship management systems, Microsoft Office software programs, and electronic giving and information exchange.</li><li>Proficiency in sales and/or donor management software and data analysis tools required.&nbsp;</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way Broward

United Way of Broward County

Director, Business Development & Corporate Engagement 

This position is located in Orange and Osceola County, grant funded for three years, and is subject to renewal. POSITION SUMMARY Guide students through the full college and career planning process, including pathway development, application support, financial aid navigation, and progress monitoring. Strengthen student success by providing individualized guidance, engaging families, and collaborating with program leadership to remove barriers and support post-secondary readiness. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Guide students through the college placement process by developing individualized college and career pathway plans.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Schedule student meetings and facilitate group activities that advance pathway goals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Support students in identifying best-fit post-secondary options through goal-setting, exploration, and program research.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist students and their parents or guardians with FAFSA completion, scholarship identification, and other financial aid processes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Engage parents or guardians to clarify program expectations, strengthen understanding of the enrollment process, and address questions or concerns.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide guidance that helps students make informed decisions about their future while encouraging ambitious goals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist students with preparing personal statements, essays, applications, and interviews by reviewing materials and offering feedback.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Monitor and track student progress on pathway tasks, milestones, deadlines, acceptance letters, enrollment steps, and FAFSA submission.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Communicate with the Coordinator or Program Manager regarding student progress, challenges, and support needs.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Participate in training sessions, workshops, college visits, and panels as needed.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>&nbsp; &nbsp; Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Current college student enrolled in a 2-year or 4-year degree program.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Completed at least 24 college credit hours with a minimum 3.0 GPA.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;A strong understanding of the college selection and admissions process, financial aid, scholarship application processes, and the U.S. higher education system.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to commit to working a minimum of 10 hours per week.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Available to work during high school hours and after-hours events.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office required</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Customer service skills and experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Analytical skills preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to work independently with minimal supervision required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong proofreading skills preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize organizational skills effectively.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a secure laptop with private, secure, and stable high-speed internet connection.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a quiet, confidential workspace.</li><li>&nbsp; &nbsp; Bilingual in English and Spanish preferred.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.</li><li>Frequently traveling to the office or offsite location.</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasionally bending, stooping, or kneeling.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Inside working environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;High level of long periods of concentration.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasional evenings and weekend hours.</li><li>&nbsp; &nbsp; Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

 Near Peer Coach, upliftED

The Donor Relations Manager will provide administrative and strategic support to the Vice President of Resource Development, working closely with the Director of Marketing &amp; Events and the Director of Community Impact to coordinate fundraising and donor engagement initiatives and events. This role is responsible is also for donor database management, campaign support, event coordination, and stewardship efforts to enhance fundraising effectiveness and donor relations. &nbsp;

United Way of Northwest Louisiana

Donor Relations Manager

Join United Way of Central Alabama as our Vice President of Community Engagement! Are you a dynamic leader with a passion for connecting communities and amplifying impact? In this pivotal role, you’ll be the voice of United Way—shaping strategic communications, leading major events, and building relationships with media and community leaders. From crafting innovative outreach strategies to managing high-profile campaigns, you’ll drive engagement that makes a real difference. If you thrive in a fast-paced environment, excel at collaboration, and want to lead initiatives that transform lives across Central Alabama, this is your opportunity to shine!Responsibilities:Oversee the dissemination of the United Way message to the communities served by UWCAManage events for Marketing and CommunicationsManage advertising contracts for United Way’s campaignsManage external media and public relationsNegotiate contracts for catering, event space, decorations, speakers, audio/video, etc.Coordinate with other departments as necessary for invitations, registration and sponsorsManage budgeting, reports and purchase orders for Marketing and CommunicationsAct as the Marketing Committee liaisonCoordinate and collaborate with internal teams on Staff Development for internal eventsKnowledge/Skills:Strong oral and written communication skills; working knowledge of financial procedures, technology (e.g. WordPress, video production software, email software) and services, and good interpersonal skills. Established working relationships with key community leaders and members of the media. Superior presentation and analytical skills plus demonstrated skills to handle a variety of assignments simultaneously. Good managerial and organizational abilities. Good people skills for dealing with both corporate management and a larger diverse community. Demonstrated ability to coordinate efforts of various departments to present a coherent message. &nbsp;Education:A bachelor’s degree in journalism, advertising or communications related field.Experience: Five to ten years of communications experience. 2 years of management experience preferred and experience in social services a plus.

United Way of Central AL

United Way of Central Alabama

VP of Community Engagement

The United Way of Greater Kingsport seeks versatile community impact manager to lead impact and education initiatives to improve lives in our community so all can thrive.&nbsp; &nbsp; If YOU are ready to make a difference in your community, send resume and cover letter to&nbsp;<a href="mailto:resumes@uwaykpt.org" target="_blank">resumes@uwaykpt.org</a> by January 9, 2026 or by mail to 301 Louis Street, Suite 201, Kingsport, TN 37660.POSITION SUMMARYThis position offers an opportunity to be involved in engaging the Greater Kingsport, TN community to fight for the health, education and financial stability of every person in our community.&nbsp; Serves as lead staff position for United Way of Greater Kingsport’s (UWGK) superb education initiatives and works collaboratively on a variety of overall impact projects.&nbsp;Oversees UWGK’s education initiatives including the early grade reading initiative, United WE READ, AveNew: youth drug education and prevention, the UWGK Children and Youth Vision Council and the Afterschool Network collaboration efforts.&nbsp;Provides collaboration and leadership for various overall impact projects include but not limited to the following: early childcare programming, promotion of the ALICE study (Asset Limited, Income Constrained Employed), public policy advocacy, promotion of volunteer initiatives including Week of Caring, Volunteer United, Leaderboard and Learn United programs; assistance with biannual Citizen’s Review Process as well as growing grant support.&nbsp; &nbsp;TO APPLY:&nbsp; Submit resumes and cover letter (required) to <a href="mailto:resumes@uwaykpt.org" target="_blank">resumes@uwaykpt.org</a> by January 9th, 2026, or by mail to United Way of Greater Kingsport, 301 Louis Street, Suite 201, Kingsport, TN 37660.ABOUT UNITED WAY OF GREATER KINGSPORT&nbsp;The United Way of Greater Kingsport mobilizes our community to action so all can thrive. Our Mission is to improve lives. Our vision is a community where everyone has an opportunity to thrive. For more information, visit <a href="http://www.uwaykpt.org.&amp;nbsp" target="_blank">www.uwaykpt.org.&amp;nbsp</a>;KEY EDUCATION AND EXPERIENCE REQUIREMENTS<ul><li>Minimum of a bachelor’s degree with preference of focus in education, social services, non-profit management or related degree&nbsp;OR&nbsp;equivalent combination of education and experience</li><li>Preferred 3 years’ experience in related field&nbsp; &nbsp;</li><li>Demonstrated leadership in working with staff and volunteers</li><li>Strong verbal and written communication skills&nbsp;</li><li>High level of time management skills and initiative</li><li>Valid driver’s license &amp; proof of insurance</li></ul>

United Way of Greater Kingsport

Impact and Education Manager 

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 4:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate

The 211 Resource Navigator plays a vital role in helping residents access social services by collecting data, conducting needs assessments and facilitating referrals within a network of community partners. This role is challenging, emotionally demanding and deeply impactful. Resource Navigators provide a broad-based human services assessment, making appropriate service referrals through a referral platform and ensuring follow-up to confirm referrals are utilized effectively. The 211 Resource Navigator’s responsibilities may evolve to align with new community needs and United Way initiatives, ensuring flexible and responsive support to residents. All calls to 211 are recorded for quality and training purposes. KEY AREAS OF RESPONSIBILITY:<ul><li>Data Tracking &amp; Advocacy: Secure consent and build caller profiles for longitudinal records. Collect and record data on referrals, including types, demographics, and agency responses, to contribute to daily and weekly reports. Act as an advocate for residents, ensuring they are connected to the resources they need.</li><li>Client Support &amp; Referrals: Compassionately assess the needs of community members and provide referrals for immediate and ongoing support through our network of trusted community partners. Referrals will be primarily made via a technology platform. Handle challenging and sensitive calls, including mental health crisis, abuse or neglect calls assessing clients’ needs, providing warm transfers to specialized community services and managing complex, emotional or high-stress situations with care and professionalism.</li><li>Program Screening: Proactively conduct screenings for designated programs, considering appropriateness and availability to community members.&nbsp;</li><li>Collaboration &amp; Program Improvement: Work closely with the Director of Community Connections, 211 Sr. Manager(s) and other United Way staff to evaluate and enhance 211 operations, including call quality and customer satisfaction, contributing to continuous improvement of the program. Record unmet needs to inform United Way’s Community Impact agenda.</li></ul>OTHER DUTIES: This job description outlines the core duties and responsibilities for the 211 Resource Navigator role, but it is not exhaustive. Duties and responsibilities may be adjusted based on changing community needs or organizational priorities, with or without notice. JOB RELATIONSHIPS WITH: General Public; United Way of Greater Cincinnati Team Members and Social Services Providers. MINIMUM QUALIFICATIONS:<ul><li>Education: Bachelor’s degree from an accredited college or university with a major in Social Work, Human Services or a related field (preferred).</li><li>Experience: At least one year of experience in the human services field, including social service interviewing, is desirable. Broad knowledge of human services and the Greater Cincinnati service network preferred.</li><li>Skills: Strong organizational, problem solving and communication skills. Knowledge of community resources. Effective and comprehensive computer skills, including Microsoft Office. Ability to work independently and in group settings and build effective relationships with staff, administration, volunteers, agencies, and community members.</li></ul>WORKING CONDITIONS:<ul><li>Collaborative call center office environment.</li><li>Extended periods of computer screen use.</li><li>Occasional remote weekend work rotation (Saturdays between 7:00am and 6:00pm and Sundays between 7:00am and 3:00pm).</li></ul>SALARY: $21.50- $23.50 per hour (Final offer based on level of experience)BENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>The option to work remotely one day per week</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

United Way of Greater Cincinnati

Resource Navigator

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA) &nbsp;This position will lead the design, development, and ongoing management of foundational and innovative digital-owned experiences for United Way Worldwide to transform our business and drive donor and supporter engagement,&nbsp;acquisition, and retention. The role oversees UnitedWay.org as a centralized, primary, and powerful asset to inform, educate, and connect people to the work of United Way. This individual makes strategic recommendations and leads content management for other public-facing websites, and supports e-mail marketing approaches, and technology platforms that connect to United Way’s owned channels. The role leads projects that will provide best-in-class user experiences, overseeing the full life cycle of assigned assets.This role is both ‘leader and doer,’ requiring a balance of cross-functional coordination, communication, and hands-on execution skills. This individual will leverage his/her expertise to support our multi-channel mix across digital marketing touchpoints. &nbsp;&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Prioritize the user at every decision point, with a knack for understanding user behavior, analyzing data, and establishing strategies to maximize overall impact.&nbsp;</li><li>Develop, design and execute user experiences (including landing pages) and content recommendations to expand audience understanding and level of engagement with United Way. Oversees updating and formatting of web content.</li><li>Architect, communicate, and build alignment on key digital journeys and experiences that drive new and deepen current donor and supporter relationships.</li><li>Provide direction to, and coordinate with internal content creation teams, to ensure assets (visuals, video, featured stories, headers, copy) all follow digital best practices and deliver against objectives.</li><li>Develop and oversee an editorial calendar for UW.org that aligns with annual communications, priority programs, and social media activation plans.</li><li>Collaborate with internal and external stakeholders to create web experiences that grow traffic and engagement by adopting UX, information architecture, social media integration, and search engine optimization (SEO) best practices.</li><li>Create new proposals through a digital lens based on historical information, current trends &amp; experiences to help evolve and grow our digital footprint.&nbsp;</li><li>Collaborate with analytics and donor insight team members to leverage and enhance existing data and analytics, and develop additional research and data sources as necessary, to inform strategy and ongoing optimization.</li><li>Coordinate with IT team members and external hosting partner to monitor website performance, and&nbsp;identify, prevent, and resolve issues. Establish ways of working to ensure optimal digital experience oversight.</li><li>Ensure adherence to United Way Worldwide brand standards and organizational objectives are prioritized in all efforts.</li><li>Coordinate with team members to track and analyze website traffic trends and use findings to make data-driven decisions about editorial content.</li><li>Provide direct support for online fundraising, donor management, and integrated marketing efforts.</li><li>Develop and deliver internal communications and presentations to cross-functional teams and leadership to socialize strategies, results, and programs.</li><li>Lead A/B testing approach and tracking on UW.org and other digital assets.</li><li>Ensure digital marketing excellence, including the highest possible brand and consumer experience.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSA digital portfolio is required for the application process. Please include a link to your portfolio in your resume or upload a sample of your work for consideration.Minimum Requirements:&nbsp;<ul><li>Bachelor’s degree in a&nbsp;related field such as marketing, user experience design, communications or related field; or commensurate experience.</li><li>Minimum five years of experience in a similar or related role.</li><li>Experience working across different functions related to digital marketing including website development, digital media marketing, SEM, SEO, social media, mobile development, analytics, CRM, and user experience.</li><li>Must be comfortable working within a Drupal CMS environment and coordinating efforts with internal developers (IT) and external partners.</li><li>Working knowledge of Google Analytics/GA4, Google Tag Manager, UTM creation/tracking, retargeting/remarketing strategies and web APIs.</li><li>Strong and effective project management skills and ability to lead and direct internal and outside resources.&nbsp;</li><li>Ability to manage multiple projects with different and converging timelines.</li><li>Excellent communication skills. Effective storyteller in evangelizing strategies and new directions.</li><li>Strong collaboration and partnership skills. Ability to effectively influence stakeholders and gain consensus at all levels of the organization.</li><li>Solid understanding of web metrics, digital analytics, and ability to generate, analyze and interpret data.</li><li>Basic graphic design/photo editing skills.</li></ul>Desired&nbsp;Skills/Experience​ The ideal candidate will possess a strong background in digital marketing, with direct experience managing websites, and a focus on creating compelling brand experiences.<ul><li>Connected to United Way’s mission and motivated to enhance one of the world’s best-known and most trusted brands.</li><li>The curiosity and drive to keep pace with the latest technology innovations, along with&nbsp;new and&nbsp;emerging digital trends.</li><li>The ability to recognize challenges and opportunities, drive ideas, and map the digital solution options and capabilities to&nbsp;necessary business outcomes.</li><li>Strong situational analysis, negotiation, and decision-making abilities.</li><li>Experience with digital fundraising strategies and associated technology platforms.</li><li>Deep experience with web writing, user experience design and/or graphic design.</li><li>Experience in a federated, non-profit model is a plus.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. &nbsp;It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $93,000 to $105,000 per year. Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.We kindly request that you do not call to inquire about the status of your application. All candidates selected for consideration will be contacted by a United Way Worldwide team member via email or phone regarding next steps

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