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Job Title:&nbsp;Events and Engagement Manager&nbsp;Posting Timeframe:&nbsp;Desired Start Date: July 28, 2025Position Type:&nbsp;Exempt – full time &nbsp;(40 hours per week)Salary Range:&nbsp;$57,000 - $59,300 annually, depending on experience and qualifications. Visit the Careers section of our website for full benefits.Location:&nbsp;Our office is located in Fort Collins, CO. We offer a hybrid environment, working in the office three days a week with an option for two days remote work.What it’s like to work at United Way Are you passionate about empowering children and youth? Do you believe in the power of community to create meaningful, lasting change? If so, you’ve come to the right place.At United Way of Larimer County, we’re building a future where every child has the support they need to thrive. We’re driving real impact by expanding access to affordable child care, strengthening family financial stability, promoting literacy, and building community hubs that bring essential resources together under one roof.We are committed to advancing equity, closing disparity gaps, and expanding opportunity for those historically excluded from access and resources.As part of our fun, collaborative team, you’ll work alongside dedicated partners to champion innovative solutions that uplift kids and families across Larimer County. Enjoy great benefits, including generous PTO, a hybrid work schedule, paid health benefits, and more!We welcome diverse perspectives and encourage candidates from historically excluded groups to apply. If you’re passionate about our mission — even if you don’t meet every qualification — we’d love to hear from you!Scope of Position The Events and Engagement Manager plays a key strategic role in advancing United Way’s broader donor and community engagement goals through inclusive, mission-aligned events. This position leads the planning and execution of both external and internal events, ensuring they reflect organizational values, elevate community voice, and create meaningful experiences for diverse constituencies. Working closely with cross-functional teams—including fundraising, communications and community impact—the Events and Engagement Manager ensures each event is designed with its intended audience in mind and aligned with the strategic goals of each department.In addition to public-facing event leadership, this role supports internal culture-building through staff engagement events and recognition moments. The Events and Engagement Manager also leads marketing for events in coordination with the Marketing Manager, ensuring brand consistency, inclusive messaging, and broad community reach.Rooted in collaboration and strategic execution, this role balances big-picture alignment with exceptional attention to logistical detail—ensuring events are impactful, accessible, and reflective of United Way’s commitment to community.Key Responsibilities<ol><li>Plan and Execute High-Quality Events: Lead the end-to-end planning and execution of internal and external events—from concept through follow-up—ensuring every detail is managed, board, staff and volunteers are prepared, and every event reflects United Way’s mission, values, and brand.</li><li>Deliver Seamless Event Logistics:&nbsp;Manage all logistics including registration, communications, staffing, accessibility, and on-site coordination. Oversee setup and breakdown, ensuring smooth, inclusive experiences for attendees, partners, and staff.</li><li>Align Events with Organizational Goals:&nbsp;Work with cross-functional teams—including fundraising, marketing, community impact, and policy—to ensure events are tailored to the intended audience and aligned with strategic goals.</li><li>Lead Event Marketing in Collaboration with Communications:&nbsp;Coordinate with the Marketing Manager to promote events through branded, inclusive messaging and materials that reach and resonate with diverse audiences.</li><li>Integrate Fundraising and Community Engagement:&nbsp;Partner with development and engagement staff to embed storytelling, donor recognition, and impact moments into events to build trust and connection with the community.</li><li>Support Internal Culture and Staff Engagement:&nbsp;Plan and manage internal events that celebrate staff and partners within our community hubs,&nbsp;support culture-building, and align with values of equity, belonging, and recognition.</li><li>Manage Vendors and Venues:&nbsp;Secure and manage relationships with venues, sponsors, and service providers with attention to equity, accessibility, and alignment with United Way’s brand and values.</li><li>Supervise Interns and Volunteers:&nbsp;Direct and support interns and volunteers assisting with event planning and day-of coordination, ensuring a positive, inclusive experience and meaningful contribution to event goals.</li><li>Track Budgets and Event Data:&nbsp;Create and manage event budgets; track attendance, engagement, and feedback to evaluate effectiveness, support decision-making, and ensure accountability.</li><li>Conduct Post-Event Evaluation:&nbsp;Lead debriefs and analysis to assess success, identify areas for improvement, and document lessons learned to strengthen future event strategy and execution.&nbsp;</li></ol>Preferred Qualifications<ol><li>Event Execution Experience:&nbsp;2–3+ years of experience planning, managing, and executing events, ideally in nonprofit, community engagement, fundraising, or mission-driven environments.</li><li>Project Management Skills:&nbsp;Demonstrated ability to manage multiple deadlines, timelines, vendors, and priorities while maintaining a calm, solutions-oriented approach.</li><li>Strong Communication Skills:&nbsp;Clear, responsive communicator with experience coordinating across departments and with external partners, vendors, and attendees.</li><li>Brand and Marketing Alignment:&nbsp;Familiarity with promotional planning and messaging; able to work in partnership with a marketing/communications team to ensure consistent event representation.</li><li>Equity and Inclusion Mindset:&nbsp;Commitment to creating accessible, welcoming, and culturally responsive event experiences. Demonstrated ability to plan with inclusion in mind.</li><li>Team and Volunteer Leadership:&nbsp;Experience supervising interns, volunteers, or small teams during events or project-based work; skilled in creating inclusive, supportive environments.</li><li>Relationship Building:&nbsp;Ability to develop and maintain strong relationships with community partners, vendors, and collaborators; proactive and respectful in communications.</li><li>Tech and Tool Fluency:&nbsp;Comfort with project management tools, event platforms, registration systems, and the Microsoft Office suite (especially Excel). Willingness to learn new tools as needed.</li><li>Adaptability and Problem-Solving:&nbsp;Able to stay flexible, adjust plans, and troubleshoot quickly during live event environments and shifting team needs.</li><li>Commitment to Mission:&nbsp;Passion for United Way’s mission and values; a desire to create meaningful, community-centered experiences that advance impact and connection.</li></ol>We welcome candidates with diverse professional and educational backgrounds. Formal education is not required for this position. We value a wide range of life, leadership, and learning experiences—including grassroots organizing, volunteer coordination, and community-based work. What matters most is your ability to plan and execute meaningful, inclusive events that reflect our values and connect people to purpose.

United Way of Larimer County

Events and Engagement Manager

<h3>Description</h3>United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening, resource mobilization and investment as well as backbone and engagement strategies and activities. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky. POSITIONThe Development Officer, Affinity Groups (DOAG) assists with the identification of and prioritizes opportunities for new relationships with new and established clients for all UWBG products and services. The DOAG develops and nurtures networks to build and maintain a pipeline of prospects. The DOAG is responsible for the execution, in partnership with the Resource Development (RD) team, the strategic oversight and implementation of UWBG’s resource expansion strategy as defined by leadership staff. This role will establish and manage fundraising targets, aid in the development of strong sales tools and products, and work with development operations to track metrics to ensure targets are being met across the department. The position will focus on growth in membership and revenue within Women’s United, Young Leaders Society, and Tocqueville Society and will be responsible for non-managed UWBG workplace campaigns.&nbsp; ESSENTIAL FUNCTIONS &nbsp;<ul><li>Meets the fundraising goals of the United Way of the Bluegrass through effective personal and team portfolio account management.</li><li>Travels to assigned communities to conduct renewable and new business a minimum of two days per week.</li><li>Effectively manages, solicits, cultivates, and grows assigned portfolio of individuals.</li><li>Identifies prospective partners, initiates, and builds relationships with prospects.</li><li>Negotiates terms that deliver value to donors of UWBG.</li><li>Responsible for developing and prospecting potential new clients and converting these relationships into increased engagement and revenue for UWBG.</li><li>Responsible for timely communication with the other Resource Development staff, Vice President, Resource Development, President &amp; Chief Executive Officer, and internal/external customers.</li><li>Conducts ongoing identification, recruitment, and activation of an influential, financially strong, and inclusive volunteer leadership base to support the campaign.</li><li>Development of year-round pipelines and cultivation plans for major gift prospects.</li><li>Meets monthly, quarterly, and annual measurable goals and objectives.</li><li>Responsible for delivering on business development and relationship management goals and metrics for team.</li><li>Participate in speaking engagements about Affinity Groups and Leadership Giving engagement during trainings and company events, as needed.</li><li>Track, maintain and provide reports on membership numbers and dollars raised from all affinity groups, and reconcile budget reports with the Finance department monthly.</li><li>Continuously build awareness and engagement of UWBG programs and affinity groups.</li><li>Plan and execute donor engagement events (networking, professional development, and volunteer projects) per year in coordination with volunteer committees to demonstrate and exemplify the mission and community impact of United Way.&nbsp;</li><li>Determine engagement and event plan for the year to include maintaining budget, processing invitations, tracking RSVPs, managing the registration process, tracking attendance, and assuming responsibility for analysis and metrics of affinity group engagement throughout the year. Event preparation will also include helping with nametags, decor, food, materials, speaker, and sponsorship coordination.</li><li>Actively engage donors and prospects through events designed to cultivate members and enhance relationships. Provide consistent follow-up post events to secure commitments or move relationships forward.</li><li>Work closely with the corporate engagement team and United Way volunteers to identify companies to target for education on affinity groups and recruitment of new members.</li></ul>QUALIFICATIONS<ul><li>Bachelor’s Degree in applicable field (e.g. business, communications, nonprofit management, etc.) or work experience equivalent.</li><li>Demonstrated success in relationship management/fundraising, volunteer management and event planning, communication skills, and the ability to listen well.</li><li>The patience and interpersonal skills needed to perceive and react sensitively to the needs and interests of potential donors.</li><li>Skilled in initiating conversations and relationships with individuals while building rapport quickly to deliver results.</li><li>Excellent interpersonal, verbal, and written communication skills.</li><li>The ability to inspire confidence in United Way volunteer leadership, staff, and potential donors through sound judgment, discretion, and commitment.</li><li>Exceptional attention to detail.</li><li>Ability to work nights and weekends for events.</li><li>The successful candidate will be mature, highly motivated, team-oriented, with the highest ethical standards and ability to drive results.</li></ul>Preferred Experience<ul><li>2 years of experience in philanthropy desirable</li><li>Demonstrated background in commercial sales or nonprofit development with a track record of directly contributing to financial growth and retention.</li><li>Experience within a nonprofit or impact organization is preferred.</li><li>Professionally supportive of UWBG’s mission.</li><li>Experience with CRM (Andar preferred).</li></ul>WORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This position will be primarily based out of the central UWBG office. Hybrid work one day a week is possible with Manager approval. This position requires regular travel between throughout the communities we serve.&nbsp;EXPECTED WORK HOURSMonday through Friday, 8:30AM-5:00PM. Flextime hours must be approved by your manager. Must be willing to work a non-standard work schedule, including nights, weekends, for events.PHYSICAL REQUIREMENTSThe employee must regularly communicate clearly, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must be able to lift, carry, push, and/or pull objects weighing up to 25 lbs.&nbsp;PRE-EMPLOYMENT SCREENING REQUIREMENTSAny candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review. A writing sample will be required of final candidates.&nbsp;BENEFITS Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD&amp;LTD insurance; generous parental leave policy, PTO, and more.&nbsp;SALARY$45,000 to $50,000 Yearly&nbsp;

United Way of the Bluegrass

How Collective Impact works at UWBG

Development Officer, Affinity Groups (Philanthropy) (Fundraising)

<h3>Description</h3>United Way of the Bluegrass (UWBG) works to create the opportunity for all community members to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening resource mobilization and investment, and backbone and engagement strategies and activities. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky. POSITIONThe role of the VITA Coordinator is to assist and support the Manager, Financial Stability in providing leadership for all VITA sites. The coordinator assists with all relevant VITA programming, including volunteer recruitment, tax site administration, volunteer and site coordinator training, and marketing. The individual works to further UWBG’s impact in Financial Stability through partnership development, program development and implementation, and communication about program/initiative success.ESSENTIAL FUNCTIONS<ul><li>Serves as secondary program contact for VITA to the public, tax sites, and the IRS; responds to inquiries as needed.</li><li>Implements volunteer recruitment plan; maintains volunteer records and provides ongoing correspondence to volunteers. Ensure the IRS Code of Conduct and Confidentiality Regulations are being practiced by all volunteers.</li><li>Provides tax site administration, including collecting required IRS forms, site material orders, software order and set-up, site coordinator recruitment and placement, and volunteer placement.</li><li>Ensure all tax sites follow IRS Quality Site Requirements, electronically file tax returns, and resolve rejected returns in a timely manner.</li><li>Coordinates with the Manager, Financial Stability to provide tax law training to volunteers; assists site coordinators in ensuring volunteers are trained and certified by the IRS.</li><li>Monitors grant and report deadlines and follows up with relevant parties to ensure compliance.</li><li>Oversees tax appointment screening and appointment scheduling process; serve as administrator of appointment scheduling software and executes 2-1-1 call center procedures.</li><li>Maintains confidentiality of taxpayer information.</li><li>Professionally represents UWBG in the community.</li><li>Must be willing to obtain IRS Basic Certification within the first year of employment.&nbsp;</li></ul>CORE UNITED WAY COMPETENCIESMISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivations.RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. &nbsp;<h3>Requirements</h3>Education Requirements:<ul><li>Associate’s degree in social work, business, organizational management, or related field preferred.</li></ul>Experience required:<ul><li>Minimum of 1-3 years related experience in customer service, health and human service, non-profit, administrative support or other related field preferred or sufficient combination of education and experience. Familiarity with VITA tax preparation is strongly desired. Computer literacy, particularly in Microsoft Office, and reliable transportation are necessary.</li></ul>Skill requirements:<ul><li>Strong organizational skills</li><li>Strong time-management skills</li><li>Excellent oral and written communication skills</li><li>Timely and consistent attention to follow up</li><li>Personal leadership within a team environment, self-motivated and takes initiative, shares credit and takes responsibility for actions</li><li>Effective problem solver and decision maker</li><li>Computer literate: MS Office Suite; database knowledge a plus</li></ul>WORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This position will be primarily based out of the Marksbury/Palmer Waypoint Center, hybrid work is possible with Manager approval.&nbsp;Reliable transportation is necessary as this position will be required to travel across a multi-county service area, including, but not limited to, visits to WayPoint Centers, VITA sites, community partners, and the administrative office.EXPECTED WORK HOURSTax season is defined as January through April. During this period, the expected work hours are Monday through Thursday, 11:30 AM to 8:00 PM, and Friday, 8:30 AM to 5:00 PM. From May through December, the standard work hours are Monday through Friday, 8:30 AM to 5:00 PM. Occasional Saturday work is required throughout the year. Flextime hours must be pre-approved by your manager. Employees must be willing to work a non-standard schedule, including nights, weekends, and other unusual hours, particularly during tax season. PHYSICAL REQUIREMENTSThe employee must regularly communicate clearly, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must be able to lift, carry, push, and/or pull objects weighing up to 25 lbs.&nbsp; PRE-EMPLOYMENT SCREENING REQUIREMENTSAny candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review.&nbsp;BENEFITSOur robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD.SALARY&nbsp;$19.00 to $22.00 per hour &nbsp;

VITA Coordinator

<h4>Overview</h4>Do you have a passion for making the connections and telling the stories that inspire people to give back in your community? Berkshire United Way is looking for a dynamic, detail-oriented professional to coordinate, lead, and make continuous improvements to approximately 80 employee giving campaigns, and to engage and motivate individuals and businesses to share their time and talent with the community as volunteers.As Workplace and Volunteer Engagement Coordinator, you will have the opportunity to develop relationships with local employers to sustain and grow BUW’s workplace fundraising program. You will have the chance to use your creativity to develop and implement innovative ideas, connect with donors and communicate the impact, power, and necessity of BUW’s mission and investment in building a thriving community. You will work collaboratively with colleagues across the organization to raise funds that fuel BUW’s community impact work.In addition to managing relationships and results for BUW’s workplace fundraising, you also will help recruit and support volunteers to meet identified community needs across Berkshire County. This coordination of volunteer services is an extension of both BUW’s fundraising and community impact work.<h4>Workplace Giving and Fundraising</h4><ul><li>Lead, manage and continuously improve all aspects of annual workplace giving campaign program.</li><li>Clearly and enthusiastically communicate Berkshire United Way’s mission, vision, strategic priorities, and community impact.</li><li>Cultivate community support for Berkshire United Way by developing and maintaining positive relationships with local organizations, businesses, and individuals.</li><li>Train and support employee campaign coordinators and be the main point of contact between local businesses and BUW.</li><li>Monitor campaign progress and identify opportunities for revenue growth. &nbsp;</li><li>Develop and update print and online campaign materials in collaboration with the development team.</li><li>Provide accurate data and reports on campaign progress to the Development Director, President and CEO, and Board of Directors.</li><li>Serve as a member of the BUW development team and contribute to all fundraising and community engagement initiatives as directed.</li><li>Share activities, progress and success stories with communication and marketing staff for use in all BUW communications.</li></ul><h4>Volunteer Engagement</h4><ul><li>Design, execute, evaluate, and continuously improve BUW’s volunteer engagement strategic plan.</li><li>Administer BUW’s online volunteer center platform to facilitate the connection between volunteers and community engagement opportunities; seek sponsorship opportunities to cover the cost of the platform.</li><li>Identify and curate volunteer opportunities at BUW as well as with other nonprofit agencies, as an extension of BUW’s work to create a thriving community across Berkshire County.</li><li>Recruit, motivate, manage, support, and recognize individual volunteers and corporate teams to meet the needs of the community.</li><li>Inspire volunteers to deepen their connection by becoming donors to BUW.</li><li>Share activities, progress and success stories with communication and marketing staff for use in social media, PR, website, eblasts, annual reports and other channels.</li><li>Align BUW’s volunteer engagement work with the overall BUW mission and brand – create opportunities to promote and recognize BUW’s role as a volunteer organizer.</li></ul><h4>Job Requirements</h4>To meet the day-to-day responsibilities of this job, be an effective member of the Berkshire United Way team, and be successful in this role, you should possess a combination of the following knowledge and skills:Knowledge<ul><li>Understanding of fundraising concepts, principles, strategies, and best practices.</li><li>Awareness of economic, political, and social factors which may affect community needs and fundraising results.</li></ul>Skills<ul><li>Fundraising experience with emphasis on customer relationship building and/or customer service.</li><li>Strong written and verbal communication and public speaking skills.</li><li>Ability to manage several projects simultaneously, track results, meet deadlines, and maintain very strong attention to detail.</li><li>Must have a positive and collaborative attitude and a strong sense of self-motivation.</li><li>Knowledge of donor database management is a plus.</li><li>Proficiency with Windows operating system: MS Word, Excel, Outlook, PowerPoint.</li><li>Experience managing or using social media platforms for business.&nbsp;</li></ul><h4>Schedule Flexibility</h4>Flexible schedule to occasionally attend events that may occur in the early morning, evening, and weekends. In addition, to fulfill the responsibilities of the position, travel to various companies and/or agencies is required within Berkshire County. Employee must have a valid driver’s license and availability of a motor vehicle.<h4>Compensation and Benefits</h4>This salary range for this full-time, 40-hour-per-week, in-person job is $52,00 to $62,000 and benefits, including health insurance, dental insurance, long-term disability insurance, life insurance, a flexible medical spending account, retirement plan, paid time off, and 11 paid holidays per year.<h4>Apply</h4>Please send your resume to Jack Twaddle at <a href="mailto:jtwaddle@berkshireunitedway.org" target="_blank">jtwaddle@berkshireunitedway.org</a>. Please include “Workplace and Volunteer Engagement Coordinator ” in the subject line.Berkshire United Way is committed to providing a diverse and inclusive work environment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other protected status as required by applicable law.The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of associated responsibilities, skills, efforts, or working conditions. Berkshire United Way reserves the right to change, amend, add, delete, and otherwise assign all duties, responsibilities, and position titles as it deems necessary to meet the needs of the organization.

Berkshire United Way

Workplace and Volunteer Engagement Coordinator

Job Title: Expanded Learning Manager Department: Community Partnership Schools Reports To: Director, Community Partnership Schools Classification: Full Time – Non-Exempt Salary Range: $42,000 - $46,000 Location: Lee, Hendry, and Glades Counties Application Deadline: July 25, 2025 – 5PM Submit Cover Letter and Resume: Pathrience’ Shaw – <a href="mailto:PShaw@UnitedWayLee.org" target="_blank">PShaw@UnitedWayLee.org</a> ABOUT UNITED WAY OF LEE, HENDRY, and GLADES United Way of Lee, Hendry, Glades and (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit social services organization, with 75+employees in four locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants. Job Summary: Assist the Community Partnership School Director with administrative tasks, including correspondence, scheduling, and database management. Support the entire grant process, encompassing monitoring, financial tracking, and agency oversight. Develop and manage expanded learning and enrichment programs, working closely with partner agencies to build relationships, implement programming, and ensure program effectiveness. Essential Functions: 1. Coordinate with partner agencies providing programs, services, and/or resources at the Community Partnership School. 2. Manage scheduling of meetings, appointments, and other school functions for the Community Partnership Schools team. 3. Implement and oversee expanded learning opportunities at the Community Partnership School. 4. Research and implement best practices for educational and social-emotional support. 5. Track data and manage deliverables to meet funding requirements, as set forth by grant funders. United Way of Lee, Hendry, Glades, and Okeechobee 7273 Concourse Drive | Fort Myers, FL 33908 | 239.433.2000 <a href="http://www.UnitedWayLee.org" target="_blank">www.UnitedWayLee.org</a> 6. Collaborate with key core partners of the Community Partnership Schools program, including the University of Central Florida, the School District of Lee County, Florida Gulf Coast University, and Lee Health. 7. Participate in training and site visits related to Community Partnership School development. 8. Coordinate, facilitate, and participate in Community Partnership School’s cabinet, council, and team meetings. 9. Engage in community outreach events to promote the Community Partnership Schools program. 10. Act as a liaison to the network of United Way agencies to identify potential programs and partners. 11. Prepare and monitor monthly reports due to the University of Central Florida, other funders, and partners. 12. Complete, pass, and maintain training and certifications. 13. Maintain and update the relevant databases in DaySmart, Outlook, spreadsheets, VisionLind, Andar, Galaxy, Learning Circle, and any other tracking mechanisms. 14. Work with multiple departments to achieve individual and departmental goals. 15. Assist the Community Partnership School team with goal achievement. Direct Reports: None Other Duties: This job description outlines the core responsibilities and expectations for this role; however, it is not an exhaustive list of all duties and tasks. Employees may be assigned additional responsibilities that align with organizational needs, departmental objectives, and their skills. These duties may evolve over time to support business goals, and adjustments may be made with or without prior notice. Supervisory Responsibilities: Responsible for supervising Community Partnership Schools interns and expanded learning volunteers. Qualifications: The following requirements are representative of the knowledge, skill, and/or ability required to satisfactorily perform the essential job duties. Knowledge of Relationship Building, Community Relations, and Project Implementation and Management. Interpersonal Skills: Excellent active listening, and interpersonal skills required. Strong problem solving, critical thinking, prioritization and judgment skills required. Business writing skills are necessary. Strong administrative and operational skills essential. Language Skills: Ability to write reports and business correspondence. Ability to present information to and respond to questions from groups of diverse organizational employees, managers, and senior level high profile decision makers. Computer Skills: Requires knowledge of MS office software and database programs. Presentations Skills: Public speaking may be required.Licenses: Valid Florida Driver’s License with a driving record that meets our insurance guidelines. Other Skills: Problem solving capabilities and cultural diversity skills. The ability to handle confidential information appropriately. Education and/or Experience: Minimum of bachelor’s degree or comparable work experience. A minimum of two years of experience in a school or community setting. Customer service and social service experience preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. &nbsp;This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. - 5:00p.m. Some evening and weekend hours may be required as job duties demand. United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. &nbsp;Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skill assessment. Additional Information: • Opportunity to work with smart, passionate, and enthusiastic team members and volunteers. • Working with diverse staff and other constituents • Culture of high-performance expectations and accountability • Exciting and challenging work • Opportunity to help solve the community’s toughest problems. • Competitive pay that is commensurate with demonstrated successful performance and experience • Paid Health and Dental Insurance for employee, 401K, and monthly accrued vacation and sick leaveUnited Way of Lee, Hendry, Glades, and Okeechobee 7273 Concourse Drive | Fort Myers, FL 33908 | 239.433.2000 <a href="http://www.UnitedWayLee.org" target="_blank">www.UnitedWayLee.org</a>

United Way of Lee, Hendry, Glades

Expanded Learning Manager

UNITED WAY OF SOUTH HAMPTON ROADS 
 

Title: Manager, Financial Stability 
Department: Community Impact 
Reports To: Associate Vice President, Thriving &amp; Resilient Families 
Date Created: February 2025 

 
 
Why Work for United Way: 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a new 
opportunity to make a difference. If you talk to our employees, the single trait we all have in common is 
passion. We work hard because we love what we do and we know how much our community needs us. 
Plus, we offer excellent benefits and opportunities for advancement. If you want to be great while doing 
good, join the United Way team. 
 
Objectives &amp; Expectations 
United Way improves lives by mobilizing the caring power of communities to advance the common good 
to help all residents thrive and live the best version of themselves. We all benefit when a child succeeds 
in school, when someone finds a job that sustains a family, or when more people get quality, affordable 
healthcare. United Way endeavors to drive measurable impact by focusing and accelerating our current 
agenda centered around financial stability, education, and health initiatives while remaining responsive to 
community needs with flexibility to respond to critical needs and crises. As our community recovers from 
one of the deadliest pandemics in our country’s history, United Way will play a pivotal role in helping 
residents from under-resourced communities and the ALICE population (Asset Limited, Income 
Constrained, Employed) move towards self-sufficiency. 
 
Serving as a backbone for our community, United Way will work closely with nonprofit and other partner 
agencies to provide enhanced job training, improved housing opportunities, access to healthcare 
programs and wrap-around services for ALICE households on their journey to self-sufficiency. The 
Manager of Thriving Families works closely with the Program Directors and Managers on the Community 
Impact Team to lead a team of case managers and coordinators and ensure accurate reporting of 
performance on agreed-upon benchmarks. 
 
Commitment to equity, diversity &amp; inclusion 
We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are. 
We welcome that every person brings a unique perspective and experience to advance our mission and 
progress our fight for the health, education, and financial stability of every person in every community. 
We believe that each United Way community member, donor, volunteer, advocate, and employee must 
have equal access to solving community problems. 
We strive to include diversity, equity, and inclusion practices at the center of our daily work. 
We commit to using these practices for our business and our communities. 
 
 
 
 


 
 
Cultural Competence: The Manager, Financial Stability adapts a lens of cultural competency that 
conveys empathy, support, and an understanding of the people they work with both internally and 
externally, engage with, and the people they serve. This competency helps to build trust and effective 
engagement, build stronger relationships, expand our organization’s reach, and more effectively and 
respectfully engage with people regardless of background. 
 
Core Competencies are characteristics that all employees are expected to exhibit as a member of the 
UWSHR team. For complete details that include attributes and behaviors please see the United Way 
Core Competencies Checklist in the shared Human Resources Network Folder. These include: 

 • Mission Focused: The top priority is creating real social change that leads to better lives 
and healthier communities. 

 • Relationship Oriented: Understands that people come before process and is astute in 
cultivating and managing relationships toward a common goal. 

 • Collaborator: Understands the roles and contributions of all sectors of the community and 
can mobilize resources (financial and human) through meaningful engagement. 

 • Results Driven: Dedicated to shared and measurable goals for the common good; 
creating, resourcing, scaling and leveraging strategies and innovations for broad 
investment and impact. 

 • Brand Steward: Understands his/her role in growing and protecting the reputation and 
results of the organization, and thus, the greater network. 

 
Key Accountabilities include the following: 
 
1. Maintain oversight of Thriving &amp; Resilient Families caseload management/care coordination of 

Program Eligibility Specialists to ensure participants receive services that adhere to core program 
principles and eligibility. 

2. Provide leadership and support to direct reports including performance evaluation, career 
development, and guidance in their work 

3. Oversight of electronic record-keeping activities in accordance with best practices and program 
policies 

4. Work cross-functionally with Resource Development and Marketing teams to develop and 
communicate compelling messages to collaborating partners, and to the larger community 
utilizing various media. 

5. Provide optimum support to program staff by remaining aware of departmental goals, facilitating 
ongoing communication, keeping meeting minutes, and organizing priorities to meet deadlines 

6. Coordinate schedule, coordinate and arrange meetings, prepare agendas and reserve and 
prepare facilities as needed for overall coordination and of departmental program(s). 

7. Management of record keeping maintaining organizational policies 
8. Participate in training and ongoing professional development in Mobility Mentoring 

 
Essential Duties and Responsibilities include the following: 

 
 
Administrative &amp; Financial: 
 • Serve as a key member of the departmental team by supporting the program framework, 

strategies, and implementation 
 


 • Provide optimum support to departmental staff by remaining aware of related goals, providing 
ongoing communication, and organizing priorities to meet deadlines 
Support Associate Vice President (AVP) with managing Aspire and Strive program budget and 
LPA expenses including submitting invoices for payment and maintaining records of expenses. 
This is done in collaboration with the Director of Women United 

 • Facilitate monthly and quarterly impact meetings with LPA’s to review upcoming events, success 
of programming, reporting, and budgets for Aspire and Strive 

 • Purchase incentive cards and process all incentives and requests as applicable for related 
programs 

 
Data Quality &amp; Reporting 
 • Oversee the tracking of demographic information of participants and data regarding assessment, 

goal setting, goal achievement, and referrals 
 • Collaborate with Data &amp; Community Investments Department to support data collection and data 

analysis for Aspire and Strive 
 • Support preparation of grant reports as needed in collaboration with AVP 

 
Care Coordination/Case Management 
 • Provide direct supervision of Program Eligibility Specialists 
 • Monitor documentation to ensure the timely flow of referral activities to meet program goals and 

objectives 
 • Provide input, training, and support to other program team members in an effort to prioritize 

quality 
 • Ability to provide direct support to Program Eligibility Specialists for participants in the case of staff 

absence or vacancy 
 • Assist in special projects and participate in events as assigned. 


Community Collaboration 
 • Represent UWSHR at external events and ensure collaborative community relationships, as 

needed. 
 • Maintain a working knowledge of significant developments and trends related to family stability 

both inside and outside the United Way network. 
 
 • Other duties as assigned 

 
Key Skills Requirements 

 • Bachelor’s degree in Human Services or a closely related field or equivalent work experience 
 • 2-3 years of experience in human services programs requiring direct client interactions required 
 • Must be customer focused, data-driven, organized, and results oriented 
 • Knowledge of best practices in human services and of systems addressing the needs of the 

ALICE population, low-income, Military, and Health in communities 
 • Experience working as an advocate for vulnerable populations 
 • Self-starter with a strong sense of urgency 
 


 
 
 
 • Highly organized and disciplined with the ability to communicate in both technical and non-

technical terms 
 • Excellent written and oral communication skills 
 • Proficient with MS Outlook, Word, Excel 
 • Strong attention to detail orientation and self-organized 

 
 
Work Demands &amp; Environment: 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp 
 • Ability to clearly and concisely express and exchange detailed information and ideas to others 

accurately via spoken word 
 • Exerting up to 20 of force occasionally and/or a negligible amount of force frequently to lift, carry, 

push, pull or otherwise move objects 
 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, computer 

terminal characters, transcription, and other similar objects at distances generally close to the 
eyes. 

 • The worker is subject to a variety of environmental conditions that may occur in an office, a 
private home, or elsewhere in the community including temperature variations, unpleasant odors, 
and potential allergens 

 • Although inside work is the rule, it is required that the individual be able to travel and may be 
exposed to a variety of weather conditions 

 • Current driver’s license, auto insurance and acceptable driving record 
 

 
Interested? Please send your cover letter and resume to <a href="mailto:recruiting@unitedwayshr.org" target="_blank">recruiting@unitedwayshr.org</a>. We will continue 
accepting applications until the position is filled. 
 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

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<h2>Purpose of Position:</h2>The Volunteer Coordinator position is responsible for leading the recruitment, placement, training, and retention of volunteers in support of the Volunteer Income Tax Assistance (VITA) program. This position plays a critical role in advancing the mission of United Way and the RealSense program by ensuring that all volunteer activities are aligned with IRS regulations, organizational goals, and community needs. The ideal candidate will bring strong organizational, communication, and community engagement skills, along with a passion for volunteerism and financial stability efforts.&nbsp;Key Responsibilities and Essential Functions:<ul><li>Lead the recruitment and retention of VITA volunteers.</li><li>Develop and implement grassroots recruitment strategies, engaging community partners and other local organizations.</li><li>Design and manage the full volunteer program lifecycle to ensure a high-quality volunteer experience.</li><li>Conduct comprehensive analysis on program volunteer data.</li><li>Train and manage site coordinators and volunteers in the accurate use of volunteer management software.</li><li>Ensure all VITA volunteers are IRS certified and compliant with IRS Volunteer Standards of Conduct and Quality Site Requirements.</li><li>Manage and provide technical assistance for the virtual, self-directed VITA certification process. &nbsp;</li><li>Maintain accurate records of volunteer certifications and submit timely documentation and reports to the IRS.</li><li>Develop and execute year-round communications and engagement strategies for volunteer retention, including survey administration and focus groups.&nbsp;</li><li>Collaborate with the Tax Program Manager to support tax site planning, operations, and volunteer placement.</li><li>Build and maintain relationships with business and community partners.</li><li>Collaborate with the Program and Services Coordinator on various initiatives.</li><li>Perform other duties and special assigned by RealSense Program Manager.</li></ul>Experience/Position Requirements:<ul><li>High School Diploma. Two-year college degree preferred.</li><li>2–4 years of experience in volunteer management, nonprofit programming, or community engagement.</li><li>Strong organizational, interpersonal, and communication skills (verbally and in writing).</li><li>Experience with data analysis and reporting.</li><li>Ability to work independently and collaboratively across teams.</li><li>Proficient in Microsoft Office Suite; experience with volunteer management software is a plus.</li><li>Flexibility to work evenings and weekends during peak season.</li><li>Possess reliable transportation.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;UWNEFL reserves the right to adjust work location

United Way of Northeast Florida

Northeast Florida

Coordinator, Volunteer Services

POSITION SUMMARY To lead the continued implementation of the countywide Hunger Relief Strategic Plan (originally adopted in October 2015) to fight hunger and food insecurity in Palm Beach County. This is a multi-faceted, collective impact initiative working with numerous community stakeholders throughout the entire County.ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to, the following:•&nbsp;&nbsp;&nbsp;&nbsp;Continue to facilitate a framework for implementing the Hunger Relief Strategic Plan and MacKenzie Scott Hunger Relief Strategies, county-wide. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Work with the community, which includes but is not limited to, community representatives, funders, faith-based organizations, government, corporate, education, and nonprofit partners to monitor and execute priorities, strategies, and desired outcomes, and re-evaluate them when needed. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Continually build consensus and facilitate collaboration and growth with county-wide Hunger Relief Advisory Council as well as Hunger Relief work groups and subcommittees, along with appropriate committees within the community. •&nbsp;&nbsp;&nbsp;&nbsp;Manage the Palm Beach County Hunger Relief staff, Advisory Council, Work Groups, and Subcommittees. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Effectively manage the process through meeting management tools, meeting notices, agendas, drafting materials to be considered, minutes, data, fact sheets, statistics, etc. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Mobilize stakeholders and refine Hunger Relief Work Groups/Subcommittees to monitor and track hunger relief data and hunger trends. •&nbsp;&nbsp;&nbsp;&nbsp;Build community partnerships with traditional and non-traditional partners around the Hunger Relief Strategic Plan. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Maintain and establish relationships with key community members to address issues related to food security and hunger relief. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Facilitate collaboration and communication among UWPBC staff, agencies, donors, policy makers and other stakeholders around the development and implementation of partnership initiatives and specific strategies tied in with the Hunger Relief Strategic Plan. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in relevant community, state and national task forces, commissions, and committees in order to enhance our work and affect change. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Stay informed about public policy issues affecting hunger relief, including local, state and/or federal changes/opportunities, and how to favorably impact our community. •&nbsp;&nbsp;&nbsp;&nbsp;Measure, evaluate, and communicate successes and challenges. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Collect information and data, and compile regular progress reports consistent with planned evaluation strategies, or funding requirements. Use available systems and technology to gather and analyze data (e.g., 211, food finder map, local/state/federal data). •&nbsp;&nbsp;&nbsp;&nbsp;Prepare &nbsp;relevant &nbsp;reports &nbsp;and &nbsp;documentation for &nbsp;distribution, &nbsp;including an &nbsp;annual summary report on the Hunger Relief Strategic Plan (as needed). •&nbsp;&nbsp;&nbsp;&nbsp;Increase investment in food security by securing funding through grants, as well as private and corporate donations, working with resource development, major gifts and community investment teams or other United Way staff members to raise funds. o&nbsp;&nbsp;&nbsp;&nbsp;Ensure all grant requirements are met and/or exceeded.&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Identify projects for funding consistent with the identified priorities and strategies. Funding for special projects that advance food security and hunger relief efforts, especially in key geographic areas, is valued. &nbsp; &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Determine the dollars or resources needed to address the identified priorities and strategies which align with the initiative’s metrics. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work flexible hours including early mornings, evenings, and weekends, when needed. •&nbsp;&nbsp;&nbsp;&nbsp;Assist, as assigned by management, with the organization’s disaster response efforts •&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties as opportunities are presented and/or assignedMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required and master’s degree preferred with a minimum of five (5) to seven (7) years of leadership experience in the field of human services, planning, and/or food systems (or comparable combination of education and experience). •&nbsp;&nbsp;&nbsp;&nbsp;Experience working in a team environment, facilitating effective groups, developing collaboratives, and working with volunteers. •&nbsp;&nbsp;&nbsp;&nbsp;Experience with collective impact models and community driven efforts preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record leading and working on high profile community projects with diverse stakeholders preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze data and develop innovative strategies to maximize results. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer/client service relations. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage confidential information with discretion. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent organizational and time management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Effective communication and people skills to interact with various stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Detail-orientated, with the ability to prioritize tasks and manage multiple projects simultaneously. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite software, office systems and be technology savvy. •&nbsp;&nbsp;&nbsp;&nbsp;Problem solving and strong decision-making capabilities. •&nbsp;&nbsp;&nbsp;&nbsp;Committed and capable team player with ability to work independently. &nbsp;

United Way of Palm Beach County

Vice President for Hunger Relief

POSITION SUMMARYUnited Way of the Midlands was established in Columbia in 1925. We provide critical health and human service needs in Calhoun, Fairfield, Lexington, Newberry, Richland, and Orangeburg counties. With a mission to unite people and resources to improve the quality of life in the Midlands, United Way of the Midlands focuses on helping provide a strong safety net, space for non-profit collaboration, and pathways to resiliency.&nbsp;United Way's Community Impact Department is a dynamic group of professionals working to improve the quality of life in the Midlands. We enlist an extensive network of community partners and volunteers to make lasting change. We manage grant funding and relationship with partners, directly operate community interventions, and provide thought leadership in health and human service content areas.The Midlands Reading Consortium (MRC), a signature initiative of United Way of the Midlands (UWM), that supplements and ignites a love of reading and STEM for prekindergarten – third grade students. The program offers five unique volunteer opportunities: one-on-one classroom reading sessions, classroom reading sessions, family engagement night events, STEM activity coordination, and STEM Girls Support. MRC is a partnership between United Way of the Midlands, school districts within UWM’s 6-county footprint, local colleges, universities, and community partners serving over 1,000 children each year.&nbsp;The MRC Volunteer Manager&nbsp;ensures that volunteers are properly screened, scheduled, and actively participating in MRC activities. The manager is also responsible for serving as the primary point of contact for each MRC partner school’s in-school liaison and lead volunteer.&nbsp; ESSENTIAL DUTIES &amp; RESPONSIBILITIESVolunteer Intake and Placement (50%)<ul><li>Manage MRC’s prospective volunteer intake process, which includes helping prospective volunteers navigate the registration and background check processes</li><li>Place prospective volunteers at the MRC partner school that best aligns with their availability and preferences</li><li>Partner with the MRC Volunteer Coordinator to ensure synergy between the volunteer recruitment and management processes</li></ul>Volunteer Management (40%)<ul><li>Serve as the primary point of contact for each partner school’s lead volunteer and in-school liaison</li><li>Meet with each partner school’s lead volunteer at least once a month to ensure program integrity&nbsp;</li><li>Maintain regular communication with each partner school’s in-school liaisons</li><li>Partner with the MRC Director to select and train each partner school’s lead volunteer &nbsp;</li><li>Serve as the lead staff person for MRC’s volunteer management platform</li><li>Track individual and collective volunteer data</li><li>Produce quarterly volunteer engagement reports</li></ul>Miscellaneous (10%)<ul><li>Collaborate with Resource Development staff and engagement network volunteers to support three donation drives that benefit MRC schools: Be A Book Bunny, Ready Set Supply, and Resiliency Kit.&nbsp;</li><li>Support the MRC Volunteer Coordinator’s efforts to develop mutually beneficial relationships with MRC stakeholders</li><li>Support MRC’s data collection and analysis efforts&nbsp;</li></ul>PREFERRED QUALIFICATIONS<ul><li>Bachelor’s degree &nbsp;</li><li>One to two years of working in the educational and/or youth focused arena</li><li>Volunteer coordination skills and experience</li><li>Organizational skills&nbsp;</li><li>Ability to clearly community verbally and in writing&nbsp;</li><li>Ability to work effectively with diverse populations</li><li>Ability to manage multiple tasks</li><li>Ability to work independently and as part of a team</li><li>Proficiency in Microsoft Word, Excel, and PowerPoint</li></ul>

United Way of the Midlands

Midlands Reading Consortium Volunteer Manager

The Community Care Advocate answers calls and provides information and referrals to community members who are in need of assistance. The incumbent in this position demonstrates compassion and empathy while employing exceptional listening skills in order to fully understand caller's needs and recommend effective alternatives for resolution. Key Responsibilities:<ul><li>Process a high volume of incoming calls from low-income clients seeking information and referrals for social services. This may include: food, clothing, shelter and housing, and utility bill payment assistance.</li><li>Employ listening skills in order to understand all of the caller's needs.</li><li>Demonstrate a high degree of empathy, showing the appropriate levels of care and understanding, without being, or being perceived as, judgmental.</li><li>Identify and offer effective solutions to both expressed and latent needs.</li><li>Connect callers with resources in the caller's area that offer assistance.</li><li>Utilize the department's database information, demonstrating technical skills that lead to efficient and effective outcomes.</li><li>Report inaccurate database information to the Resource group for correction.</li><li>Record caller data accordingly to prescribed policies.</li><li>Represent United Way 2-1-1 at community events designed to inform people in the community about 2-1-1 services.</li></ul>In addition to the core responsibilities of the position, may be asked, or may seek, to engage unique abilities, strengths and passions through participation on cross-functional teams. Competencies:<ul><li>Communicates Effectively</li><li>Relationship Management</li><li>Adaptability</li><li>Tenacity</li><li>Continuous Learning</li><li>Self-Management</li><li>Drives for Results</li><li>Problem Solving / Critical Thinking</li><li>Customer Focus</li><li>Teamwork and Inclusion</li><li>Self-Awareness</li></ul>Demonstrated Abilities:<ul><li>High-impact, customer-focused telephone communication skills</li><li>Effective listening and problem solving involving customer service via telephone</li><li>Ability to function successfully in a fast-paced, often stressful work environment</li></ul>Acquired Knowledge:<ul><li>High school diploma, with some social services coursework or experience preferred</li><li>A minimum of 1 year of experience in a high-volume crisis center</li><li>Basic computer skills, including MS Word, Outlook, Excel, and Internet searches</li></ul>This position pays $19.24 per hour and will primarily be a work-from-home opportunity

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