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<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)The Specialist, Global Corporate Partnerships (SGCP) is responsible for operational and administrative support for the Global Corporate Partnerships team and the Vice President of Global Corporate Partnerships (VP). &nbsp;The SGCP supports the VP and the team with projects and tasks throughout the sales and donor cycle for current and future partners, as well as the Global Corporate Partnership program. &nbsp;The SGCP manages internal functions of the team including but not limited to recording and managing partnership details, tracking financials, as well as coordinating materials for team and partner meetings. &nbsp;The SGCP works closely with other internal and external stakeholders, including local United Ways, to plan, coordinate, execute, steward and problem solve campaigns and the program. &nbsp; This role provides administrative and other support as needed to the VP. &nbsp;A successful SGCP will work at a high level, manage multiple priorities, have strong attention-to-detail, clearly and concisely communicate, be politically savvy, and be able to connect and collaborate with all levels.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Directly manages a portfolio of corporate partner accounts. Responsible for meeting annual, personal fundraising metrics and contributing significantly to team, department, and organizational quantitative and qualitative goals.</li><li>Expands and diversifies revenue within portfolio of corporate accounts including philanthropic giving, cause marketing, and workplace giving, with a focus on core (operating, unrestricted) revenue.&nbsp;</li><li>Serve as the primary point of contact and relationship manager for a portfolio of corporate partners. Leads partnership strategy, development, solicitation, execution, stewardship, communication, and issue resolution for assigned accounts. Exact portfolio to be determined.</li><li>Leads/participates in negotiations and renewals for assigned accounts, focusing on upgrading and expanding the partnership.&nbsp;</li><li>Collaborate with colleagues in the network including but not limited to, local United Ways, marketing, impact programming, operations, finance, and other stakeholders, in the development of customized and effective proposals, successful partner engagements, and other organizational materials.&nbsp;</li><li>Ensure global partnerships support and benefits are implemented, advocating for partner and UWW across the system.&nbsp;</li><li>Determine an annual work plan for all key accounts including timelines, tactics, deliverables, and resource requirements to support partnerships.&nbsp;</li><li>Provide regular proactive updates to internal and external stakeholders, departmental and organizational leadership. &nbsp;</li><li>Build collaborative relationships with local United Ways to support donor’s comprehensive needs and promote the working relationship between the global and local offices of the United Way.</li><li>Track all aspects of the sales and execution cycle and other vital information using the appropriate platforms (currently Salesforce CRM).</li><li>Represent the Global Corporate Partnerships team and United Way Worldwide organization as needed.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>A Bachelor’s degree in business, business management, or a related field, or commensurate experience.</li><li>3 – 5 years of experience working in nonprofit development, sales support, administration, account management, or similar.</li><li>Commitment to advance the mission of United Way Worldwide.&nbsp;</li><li>Well organized, reliable, accomplished, and dedicated professional with solid background and proven record of strong administrative and operational support.</li><li>Core competencies in account management, problem solving, strategic planning, process improvement, software applications (collaborative, word processing, meeting, and spreadsheet), business development, strong writing.</li><li>Excellent written and verbal communication skills, as well as customer service skills.</li><li>Exceptional interpersonal skills and a proactive approach toward problem-solving</li><li>High energy level, demonstrated flexibility and strong collaboration skills.</li><li>Able to effectively communicate and work at many levels within a large organization with competing priorities.&nbsp;</li><li>Entrepreneurial mindset, innate curiosity, and ability to embrace ambiguity.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.&nbsp;You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $70,000 to $80,000 per year. Salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level&nbsp;and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes, and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and resonance to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information, recommending a course of action and informed point-of-view. Contributes own assessment of risks and implications of decisions in decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps direct and indirect team members informed on a regular basis. Ensures that processes, systems, and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions, market circumstances, nonprofit landscape, or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management –&nbsp;Develops and utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together, expresses strong value proposition. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses work issues and problems in a clear, concise, truthful, and direct manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on personal and team effectiveness and environment.Innovation/Creativity -&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks.” Assists others in developing new systems, products, processes, and procedures. Strives to stay current on new or emerging trends and capitalizes on them.Embraces Equity, Diversity, and Inclusion:&nbsp;Demonstrates a personal commitment to valuing different background and life experiences. Takes personal actions to build an inclusive culture and commits to driving equitable solutions for all.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:katherine.graham@uww.unitedway.org" target="_blank">katherine.graham@uww.unitedway.org</a>&nbsp;or call 703-683-7860 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Specialist, Global Corporate Partnerships

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)About 211&nbsp;211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services. No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives. In 2022 alone, 211s in the US answered more than 18 million calls, texts, chats and emails, helping millions with life-changing support. There is no other network in the country that has a similar pulse on America’s needs.&nbsp;The Director, 211 Network Engagement will play a critical role on the 211 team at United Way Worldwide by collaborating closely with and supporting 211 leaders across the network to further the team’s strategic goals of strengthening and unifying the 211 network.&nbsp;The Director will be responsible for developing and disseminating all network communications, developing and implementing innovative opportunities for networking and knowledge sharing, supporting network-lead forums for the sharing of information and best practices, and creating tools and resources to document and enable 211 innovation, unity and operational excellence. The Director will also streamline and manage an improved process for efficient collection of data from the 211 network in collaboration with the Director of Data Projects.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Manage and supervise any assigned staff. &nbsp; Develop annual performance goals, maintain accountability of staff, and provide coaching as needed to ensure successful team dynamic.</li><li>Develop a communications plan for 211 in collaboration with UWW’s Marketing and Communications team to ensure all communications shared by the 211 team align with UWW’s strategic vision. &nbsp;</li><li>Develop and manage a comprehensive network communications and information-sharing strategy, that is proactive and service-driven to meet the needs of the 211 network. &nbsp;Identify opportunities to streamline the quality and delivery of communications to ensure information representing all facets of the work of the 211 team is delivered efficiently and in a captivating way to draw the attention of the 211 network.</li><li>Develop a system for identifying and capturing best practices and innovations from the 211 network for sharing. &nbsp;Additionally, support the network with information on lessons learned in an effort to increase network knowledge leading towards strategic growth.</li><li>Develop and manage a comprehensive set of tools and resources for use by 211s through a proactive approach and ensuring information and tools are well organized and easily accessible to network members.</li><li>Maintain and regularly update and improve public-facing content about 211, including&nbsp;<a href="http://www.211.org/" target="_blank">www.211.org</a>&nbsp;and the 211 Toolkit site.&nbsp;</li><li>Serve as the primary person to track and coordinate disaster response activities in the 211 network through timely and proactive outreach to 211 partners ensuring their well-being and assessing their needs for additional support. &nbsp;If additional support is needed, work to coordinate network response and assistance.</li><li>Develop and execute a strategy for regularly obtaining, analyzing, updating, and producing reports related to network-wide operational data (call volume, needs data, operational information, routing tables, etc.) in collaboration with 211 Data and Research team. &nbsp;This includes development and tracking of best practices and metrics associated with contact center operations. &nbsp;</li><li>Support UWW’s strategy to promote and advance 211 as a key strategic asset with federal and state agencies, as well as with national and regional non-profit agencies and corporate partner by engaging the 211 network in efforts developed by the Public Policy team at UWW.</li><li>Develop and share tools that support 211 integration with the Thriving United Way framework.</li><li>Manage the coordination and planning of events and meetings hosted by the UWW 211 team including 211 Day, the Leadership Summit, UWW Advocacy Forum, 211 presence at conferences, and other key 211 events.</li><li>Participate in assigned network driven meetings and work groups and perform any outlined duties.</li><li>Represent UWW and 211 at external events and conferences when requested.</li><li>Support and back up other team members as required.</li><li>Identify and leverage opportunities to work collaboratively with other UWW Departments including Development, Finance, Office of General Counsel, Impact and other relevant departments.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s Degree in Business or related field. &nbsp;Master’s Degree preferred.</li><li>Eight to ten years of full-time professional experience&nbsp;</li><li>Minimum of two years of professional experience with a 211 agency.</li><li>Commitment to advance the mission of United Way Worldwide and 211.&nbsp;</li><li>Experience, and aptitude in one or more of our areas of focus: &nbsp;health and health equity, education, economic mobility.&nbsp;</li><li>Ability to quickly learn and master new technologies and skills</li><li>Strong written and verbal communications skills</li><li>Advanced proficiency using Microsoft Office Suite and other data tools</li><li>Experience successfully managing complex cross-functional, time-sensitive projects</li><li>Demonstrated relationship management expertise, preferably with non-profit organizations</li><li>Experience managing, mentoring and skills building with individuals and teams</li><li>Proven ability to work and lead autonomously in a remote work environment with minimal supervision and to excel in an entrepreneurial, self-starting and fast paced environment&nbsp;</li><li>High energy level, demonstrated flexibility and strong collaboration skills.</li></ul>This highly visible position is critical to the organization’s overall success, therefore numerous qualifications will be considered. It is preferred that candidates have experience in the workings of a United Way (s) or a similar federated model with an in-depth knowledge of customer relationship management. Global experience is a plus as well as an understanding of corporate social responsibility. Candidates must be able to grasp complex structures and be a natural collaborator. Experience working with multiple constituencies in a highly professional manner is needed. Applicants must also be creative in thought, able to work independently and with minimum supervision. This skilled negotiator will have proven successes in the areas of customer service, nonprofit, and corporate relations. Travel is required.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.&nbsp;You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $100,000 to $110,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes, and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and resonance to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information, recommending a course of action and informed point-of-view. Contributes own assessment of risks and implications of decisions in decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps direct and indirect team members informed on a regular basis. Ensures that processes, systems, and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions, market circumstances, nonprofit landscape, or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management –&nbsp;Develops and utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together, expresses strong value proposition. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses work issues and problems in a clear, concise, truthful, and direct manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on personal and team effectiveness and environment.Innovation/Creativity -&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks.” Assists others in developing new systems, products, processes, and procedures. Strives to stay current on new or emerging trends and capitalizes on them.Embraces Equity, Diversity, and Inclusion:&nbsp;Demonstrates a personal commitment to valuing different background and life experiences. Takes personal actions to build an inclusive culture and commits to driving equitable solutions for all.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:katherine.graham@uww.unitedway.org" target="_blank">katherine.graham@uww.unitedway.org</a>&nbsp;or call 703-683-7860 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Director, 211 Network Engagement

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)The Manager, Social Media is a member of the United Way Worldwide (UWW) Digital Marketing team who supports the implementation of a comprehensive social media strategy to build awareness and engagement growth for United Way Worldwide locally, nationally and internationally. &nbsp;This role reports to the Director of Social Media.We are looking for someone who is passionate about how social media can be a strategic and invaluable platform for generating awareness and moving audiences to action in support of United Way’s impact areas and can help elevate the work of the United Way Network in creating thriving communities.&nbsp;The ideal candidate understands how trending social content can be used to support UWW’s goals and share UWW’s expertise, has an eye for detail, is a strong writer, and can analyze channel metrics to adjust strategy and content.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIESStrategy<ul><li>Partner with the Director of Social Media in developing and implementing organizational social media strategies that grow UWW’s online presence, and strengthen brand position and audience engagement</li><li>Lead the development and implementation of a variety of social campaigns in support of brand partnerships, events, fundraising, and overall brand positioning</li><li>Serve as an integral member of the Digital Marketing team, working across departments to identify content opportunities that drive brand awareness and audience engagement</li></ul>Content Creation and Management<ul><li>Propose and develop content ideas for all UWW social media channels, including reviewing and providing feedback on design and video concepts from designers, editors, and producers</li><li>Create compelling and engaging content (both written and visual) for a variety of social channels</li><li>Manage the social media editorial calendar and social scheduling/posting to UWW channels</li><li>Support development of United Way network materials including toolkits and other digital media library materials</li><li>Attend UWW virtual and in-person events, capturing content for use on social media channels</li></ul>Analytics<ul><li>Track campaign performance and channel analytics for UWW and CEO Angela F. Williams</li><li>Lead development of monthly and quarterly reporting for UWW and CEO channels in partnership with the Manager of Digital Marketing Analytics and Insights, providing analysis and briefing the Director of Social Media and Senior Director, Digital Marketing on performance</li></ul>Social Media Monitoring and Listening<ul><li>Conduct research on social media trends, platforms, industry events and peer set. Provide briefings to team members</li><li>Manage social media listening for UWW and CEO channels, identifying opportunities and elevating points of concern</li><li>Partner with the Director of Social Media on community management of UWW channels, including replying to comments and direct messages</li></ul>EDUCATION/REQUIREMENTS<ul><li>Bachelor’s degree in communications, marketing, or related field required and at least&nbsp;3 years of experience in content creation and social media&nbsp;</li><li>Knowledge of multiple social platforms, familiarity with current best practices, and ability to recognize and leverage emerging trends and platforms &nbsp;</li><li>Ability to write engaging content for social media with attention to detail&nbsp;</li><li>Strong cultural competencies and ability to effectively communicate to a diverse, global audience</li><li>Strong research and analytical skills and ability to synthesize the data and brief leadership</li><li>Experience with social listening and community management&nbsp;</li><li>Team- and solution-oriented relationship builder and collaborator</li><li>Ability to organize, set priorities, and manage several projects at once, with minimal supervision</li><li>Experience with digital fundraising and/or a global nonprofit is a plus&nbsp;</li><li>Experience with Sprout Social, Canva, Adobe suite, and Smartsheet is a plus</li><li>Willingness to occasionally work outside of normal business hours, when need arises (e.g., covering an after-hours event, responding to breaking news)</li></ul>APPLICATION MATERIALSPlease submit a cover letter, resume, and either a link to a portfolio or 2-3 work samples that showcase your expertise. For guidance, we’re looking for samples that demonstrate writing style as well as creativity, whether it’s a brand/organizational TikTok video you produced or a long-form piece of writing.&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is $75,000 to $90,000 per year. Proffered salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation&nbsp;&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results and outcomes and resource requirements. Keeps team leaders informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of United Way Worldwide and the movement. Demonstrates a commitment to United Way Worldwide’s values, including diversity and inclusiveness.&nbsp;Decision-Making/Risk-Taking&nbsp;&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards. &nbsp;Teamwork Collaboration&nbsp;&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.&nbsp;Relationship Management&nbsp;&nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits and needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.&nbsp;Communications&nbsp;&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.&nbsp;Innovation/Creativity&nbsp;&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks." Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.&nbsp;ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLE&nbsp;We take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED

Social Media Manager

POSITION SUMMARYThe Vice President, Change Management reports to the Chief of Staff and Administration, and is ultimately accountable to, and will work closely with, the President and CEO of United Way Worldwide (UWW). The successful candidate should be a seasoned change management professional who is able to support the President and CEO and the executive leadership team in the activation of transformational strategic change throughout a federated global network. The Vice President, Change Management calls for and facilitates informed change-related decisions, reporting, and communication; recommends change-related risk mitigation and conflict resolution actions; and creates actions and structures that maximize the organization’s change effectiveness. This is an in-person position based in UWW’s Alexandria, Virginia headquarters.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONThe Vice President, Change Management is accountable for:<ul><li>Leading the organization’s strategic transformation change-related activities both at the corporate level and throughout the global Network of local United Ways.</li><li>Integrating and facilitating activation of the strategic transformation portfolio.</li><li>Proactively working with transformation change leads to manage interdependency and execution of a successful and ongoing transformation change process.</li><li>Proactively leading collaboration and communication across the various constituents.</li></ul>The Vice President, Change Management will:&nbsp;<ul><li>Help foster a synergistic culture across initiatives and change actions.</li><li>Ensure timely risk management, including surfacing risks, escalating decisions, and/or recommending actions.</li><li>Oversee development by the Executive Leadership Team of an integrated strategic plan and installation /realization metrics.</li><li>Architect, gain sponsorship for, and deploy a strategy for implementing multiple initiatives toward a common strategic realization and culture transformation outcome.</li><li>Proactively manage an effective balance of attention to focus, people, and delivery.</li><li>Oversee the optimal balance of change demand against change adaptation capacity.</li></ul>JOB REQUIREMENTSThe person in this role must:&nbsp;<ul><li>Have extensive experience in change management, specifically strategy, and provide examples of previous successful strategic transformations within other organizations.</li><li>Have strong credibility within the organization.</li><li>Be capable of working at all levels; especially with higher-level decision makers.</li><li>Provide counsel to leaders.</li><li>Have a proven track record of unwavering support for leaders once decisions are made.</li><li>Be able to effectively balance demands of large-scale change execution in a complex organization.</li><li>Manage varying levels of complexity (from strategy to tactics)</li><li>Be skilled in facilitating small and large discussions with diverse points of view.</li><li>Constantly summarize, assess status, and raise performance issues related to reaching the desired realization outcomes.</li><li>Possess strong business acumen and be able to represent the impact and benefits of the program in business terms.</li><li>Address issues that challenge the current culture while creatively shaping what needs to be accomplished within the culture.</li><li>Have excellent planning and integration skills, and the ability to manage many moving parts.</li><li>Be skilled in conflict management.</li><li>Balance the needs and priorities of different departments and teams within the organization.</li><li>Have the ability to influence all levels of leaders and team members.</li></ul>Minimum requirements include:<ul><li>Bachelor’s degree required; advance degree preferred.</li><li>Five years of change management and expert-level experience in a similar role.</li><li>Strong written and verbal communication skills.</li><li>Excellent organizational and leadership skills.</li><li>Strong people skills.</li><li>Ability to lead projects in a fast-paced environment.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted salary range for this position is currently $180,000 to $200,000 per year. Proffered salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience and position; equity; and market factors. &nbsp;ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:pstbt@uww.unitedway.org" target="_blank">pstbt@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity, and inclusion for every person in every community.LIVE UNITED.

VP, Change Management

Position Summary:&nbsp;(Hybrid, 3 days in office - Alexandria, VA)The Salesforce Manager (CRM) performs a key role in the Information Technology team reporting into the IT PMO. The Salesforce Manager (CRM) serves as Salesforce CRM product owner and is responsible for the Salesforce CRM implementations execution, setting priorities to optimize the use of the CRM Salesforce technology in support of key business processes, data and platform governance.Key Responsibilities/Essential Duties of Position:The candidate must be able to successfully perform the essential duties below:&nbsp;<ul><li>Serve as a CRM SME, providing technical and analytical guidance to the organization.</li><li>Drive CRM initiatives and alignment between UWW operational and information technology.&nbsp;</li><li>Drive continuous stakeholder engagement to ensure CRM supports users in meeting their respective goals and objectives.</li><li>Build strong relationships with stakeholders across the organization to identify requirements and opportunities for CRM adoption and optimization.</li><li>Lead business analysis through data discovery and governance.</li><li>Drive and contribute to CRM platform documentation and best practices.</li><li>Participate in planning CRM training and adoption.&nbsp;</li></ul>Product Management<ul><li>Manage CRM product roadmap prioritization, including requirements for future integrations and identifying key dependencies.</li><li>Partner with users across the organization to gather requirements and ensure functionality supports each organizational area’s goals and objectives in support of the daily user experience.</li><li>Translate business goals and objectives into requirements and partner with the CRM solution owner on new product enhancements.</li><li>Align the product roadmap with the organizational strategy.</li><li>In partnership with Technical Owner, manage deployment of new enhancements by managing timelines, level of effort, documentation, and interfacing with users for user acceptance testing and feedback.&nbsp;</li><li>Manage relationships with vendors related to system support including needs, managing scope, deliverables, and overall partnership execution as needed.</li><li>Identify opportunities and share recommendations with leadership on IT tools and vendors on anticipated cost, potential savings or other budget recommendations.</li><li>Contribute to the comprehensive Risk Management Plan for CRM environment.</li><li>Proactively identify risks and opportunities, maintain issue log, and drive risk mitigation and solutions.</li><li>Partner with Privacy and Cybersecurity on continuous risk mitigation on data security and privacy practice adherence.</li><li>Partner with CRM Technical Owner to propose and ensure implementation of CRM best practices.</li><li>Partner with IT Data Governance and Strategy on CRM data governance practices, policies and procedures.</li></ul>JOB REQUIREMENTSMinimum requirements include:&nbsp;<ul><li>Bachelor's Degree</li><li>Salesforce Advanced Administrator certification</li><li>3 years of Salesforce implementation working experience&nbsp;</li><li>Experience with designing and implementing business processes.</li><li>Experience in the United Way Network (UWW or Local) or similar federated organization (nonprofit is a plus).</li><li>Demonstrated bias for action, working collaboratively and with an entrepreneurial spirit.</li><li>Excellent relationship management and communications skills, written and verbal.</li><li>Conversant in core elements of change management and project management.</li><li>Experience in management and execution of multiple related development projects simultaneously, particularly as project manager on systems development, with working knowledge of Systems Development Lifecycle and the Project Management Lifecycle.</li><li>Track record of delivering successful projects in large, distributed network.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $90,000 to $95,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.) &nbsp; Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages risk-taking.Teamwork Collaboration -&nbsp;Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.This role requires a blend of technical expertise, analytical prowess, and effective communication skills to derive actionable insights from complex datasets. The successful candidate will contribute significantly to strategic decision-making processes by harnessing the power of data lake technologies and predictive analytics tools.&nbsp;If you are passionate about turning data into actionable insights and contributing to organizational success, we encourage you to apply.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED

Salesforce Manager (CRM)

UNITED WAY OF SOUTH HAMPTON ROADS 
 

Title: Campaign Associate ($45,000 - $58,000) 
Department: Resource Development 
Report To: Senior Director of Corporate and Community Relations 
Date Created: July 15, 2024 

 
Why Work for United Way: 
 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a new 
opportunity to make a difference. If you talk to our employees, the single trait we all have in common is 
passion. We work hard because we love what we do and we know how much our community needs us. 
You’ll learn from some of the best in the business and be constantly challenged in an ever-changing 
industry. Plus, we offer excellent benefits and opportunities for advancement. If you want to be great 
while doing good, join the United Way team. 
 
Objectives &amp; Expectations: 
 
The Campaign Associate at United Way of South Hampton Roads plays a vital role in supporting the 
organization's fundraising efforts and promoting community engagement. The primary responsibility of 
the Campaign Associate is to assist in planning, coordinating, and executing fundraising campaigns and 
initiatives. This position requires strong organizational skills, excellent communication abilities, and a 
passion for making a positive impact on the community. The Campaign Associate reports to the Senior 
Director of Corporate and Community Relations. 
 
Competencies: 
 

 • Mission-Focused: Catalyzes others’ commitment to mission to create real social change that 
leads to better lives and healthier communities 

 • Relationship-Oriented: Is astute in cultivating and managing relationships toward a common goal 
 • Collaborator: Understands the roles and contributions of all sectors of the community and can 

mobilize resources (financial and human) through meaningful engagement 
 • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, 

resourcing, scaling, and leveraging strategies and innovations for broad investment and impact 
 • Strength of Character: Demonstrates ability to be approachable and cooperative while also being 

a successful executive leader 
 • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the 

reputation and results of the greater network 
 • Visionary: Confronts the complex realities of the environment and simultaneously maintains faith 

in a different and better future, providing purpose, direction and motivation 
 • Team-Builder: First ensures that the right people are in the right roles at the right times; fostering 

commitment, trust, and collaboration among multi-cultural leaders and stakeholders 
 • Outward Turning: Understands the dynamics of local, regional, and national environments, and 

works on an agenda rooted in the community’s own perception of its needs and aspirations 
 • Business Acumen: Possesses a high-level of broad business and management skills and is 

effective at using financial resources wisely and for the greatest impact 
 • Network-Oriented: Values the power of networks; striving to leverage United Way’s breadth of 

community presence, relationships and strategy 


 
Core Values: 
 

 • We are responsive to each other and to the community. We do our best to anticipate challenges 
and needs so we can proactive address them. We do NOT react, we respond – promptly, 
appropriately and thoughtfully. 

 • We build trust by being transparent, authentic and vulnerable. We communicate openly and 
listen with respect and empathy. We do NOT shy away from tough conversations or backtrack on 
our commitments. 

 • We are determined and steadfast in our commitment to our goals. We are persistent and 
tenacious, and seek creative solutions to overcome obstacles. We do NOT let failure keep us 
down – we brush it off and try again with renewed dedication the next day. 

 • We are team players, always seeking opportunities to go above and beyond our job description 
to help our colleagues and partners. We aim to create a positive, fun environment where we are 
proud to be ourselves. We do NOT work in silos, but instead play to each other’s strengths and 
cover each other’s blind spots. 

 • We care about community because to us, this work is personal. It’s for our families, our 
neighbors, our children, our friends. We are all here because we want our work to matter – to 
have some higher purpose – and we want to surround ourselves with others who desire the same. 
It’s NOT just a paycheck, it’s a purpose. 
 

 
Job Responsibilities: 
 
1. Campaign Support: 

a. Assist in developing and implementing comprehensive fundraising campaigns, including 
workplace campaigns, individual giving, and special events. 

b. Collaborate with the Resource Development team to create campaign materials, 
presentations, and fundraising tools to support campaign activities. 

c. Provide support in conducting prospect research and identifying potential donors and 
sponsors. 

d. Assist with donor cultivation and stewardship activities, including acknowledgment letters, 
donor recognition, and relationship management. 
 

2. Relationship Management: 
a. Build and maintain positive relationships with corporate partners, individual donors, and 

community stakeholders. 
b. Serve as a liaison between United Way of South Hampton Roads and campaign volunteers, 

providing necessary training, guidance, and resources. 
c. Support volunteer recruitment and engagement efforts to ensure campaign success. 


3. Data Management and Reporting: 
a. Utilize the CRM system to accurately record and track donor information, contributions, and 

campaign results. 
b. Generate regular reports on campaign progress, donor participation, and fundraising 

outcomes. 
c. Analyze campaign data and provide insights to inform strategic decision-making and future 

campaign planning. 


4. Communication and Marketing: 
a. Assist in the distribution of campaign-related communications, such as newsletters, social 

media posts, and email updates. 
b. Support the creation of engaging content and stories to highlight the impact of United Way's 

work and the importance of community support. 
c. Collaborate with the Marketing team to ensure consistent messaging and branding across all 

campaign materials. 
 
Key Skill Requirements: 
 

 • Knowledge and understanding of fundraising principles, techniques, and best practices. 
 • Exceptional written and verbal communication skills, with the ability to effectively engage and 

inspire diverse audiences. 
 • Strong organizational skills, attention to detail, and the ability to manage multiple tasks and 

priorities simultaneously. 
 • Proficiency in using CRM systems, Microsoft Office Suite, and other relevant software 

applications. 
 • Demonstrated ability to work collaboratively in a team environment and build relationships with 

internal and external stakeholders. 
 • Commitment to United Way's mission and values, with a passion for making a positive impact in 

the community. 
 
Qualifications 
 

 • Bachelor's or an associate’s degree. 
 • Minimum of 2 years of experience in fundraising, campaign coordination, or related roles. 

 
Working Environment: 
 
Typical office environment with some time spent in outside meetings. Nights and weekends may be 
required for special events or meetings. 
 
Physical Requirements: 
 

 • This job may require exerting up to 25 pounds of force frequently, and/or a negligible amount of 
force constantly to move objects 

 • Worker must frequently talk, hear and use typical office equipment 
 • Walking, standing or sitting for extended periods of time 
 • Ability to provide personal transportation 
 • Ability to operate a computer for extended periods 

 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

Campaign Associate

UNITED WAY OF SOUTH HAMPTON ROADS 
Community Health Worker (CHW) 

Title: Lead Community Health Navigator ($55,000 - $60,000) 
Department: Community Impact 
Report To: Director, Healthy Communities 
Date Created: July 2024 

Why Work for United Way: 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a new 
opportunity to make a difference. If you talk to our employees, the single trait we all have in common is 
passion. We work hard because we love what we do, and we know how much our community needs us. 
Plus, we offer excellent benefits and opportunities for advancement. If you want to be great while doing 
good, join the United Way team. 

Objectives &amp; Expectations: 
United Way improves lives by mobilizing the caring power of communities to advance the common 
good and to help all residents thrive. We all benefit when a child succeeds in school, when someone 
finds a job that sustains a family, or when more people get quality, affordable healthcare. United Way 
endeavors to drive measurable impact by focusing and accelerating our current agenda centered around 
economic mobility, education, and health initiatives while remaining responsive to community needs with 
flexibility to respond to critical needs and crises. 

The Lead Community Health Navigator (LCHN) is responsible for helping participants and their families 
to navigate and access community services, other resources, and adopt healthy behaviors. The LCHN 
supports service providers through an integrated approach to care management and community 
outreach. As a priority, activities will promote, maintain, and improve the health of participants and their 
family. LCHN provides case management, social support and informal counseling, and advocates for 
individuals and community health needs based on a participant/family needs assessment with a focus 
on services addressing vital conditions for health. 

Commitment to diversity, equity, &amp; inclusion 
We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are. 
We welcome that every person brings a unique perspective and experience to advance our mission and 
progress our fight for the health, education, and financial stability of every person in every community. 
We believe that each United Way community member, donor, volunteer, advocate, and employee must 
have equal access to solving community problems. 
We strive to include diversity, equity, and inclusion practices at the center of our daily work. 
We commit to using these practices for our business and our communities. 

Cultural Competence: The Family Stability Coach adapts a lens of cultural competency that conveys 
empathy, support, and an understanding of the people they work and serve with, both internally and 
externally. This competency helps to build trust and effective engagement, build stronger relationships, 
expand our organization’s reach, and more effectively and respectfully engage with people regardless of 
background. 


Core Competencies are characteristics that all employees are expected to exhibit as a member of the 
UWSHR team. These include: 

 • Mission Focused: The top priority is creating real social change that leads to better lives
and healthier communities.

 • Relationship Oriented: Understands that people come before process and is astute in
cultivating and managing relationships toward a common goal.

 • Collaborator: Understands the roles and contributions of all sectors of the community and
can mobilize resources (financial and human) through meaningful engagement.

 • Results Driven: Dedicated to shared and measurable goals for the common good;
creating, resourcing, scaling, and leveraging strategies and innovations for broad
investment and impact.

 • Brand Steward: Understands his/her role in growing and protecting the reputation and
results of the organization, and thus, the greater network.

Key Accountabilities 
1. Educate about and promote healthy behaviors for participants and their families
2. Collaborate with UWSHR initiative Case Managers and Mentors to provide support to

participants/families on their journey towards health, wellness, and self-sufficiency.
3. Advocate to remove systemic barriers for equitable access to health and wellness services.
4. Manage Community Health Navigator(s).

Essential Duties and Responsibilities 
Outreach and Advocacy: 
 • Responsible for establishing trusting relationships with participants and their families while

providing general support and encouragement.
 • Provide ongoing follow-up, basic motivational interviewing, and goal setting with

participant/families.
 • Follow up with participants via phone calls, home visits and visits to other settings where

participants can be found.
 • Help participants set personal health related goals and attend appointments.
 • Provide referrals for services to community agencies as appropriate.
 • Help participants connect with transportation resources and provide appointment reminders in

special circumstances. Transport participants based on UWSHR transportation policy.

Community Collaboration: 
 • Effectively communicate UWSHR’s mission and vision.
 • Work closely with health and community service providers to help ensure that participants have

comprehensive and coordinated care plans.
 • Work collaboratively with other clinical personnel assigned to the same participant.
 • Knowledgeable about community resources appropriate to needs of participants/families.
 • Be point of contact and manage LEAF program administration.
 • Responsible for providing consistent communication to any additional Case Managers to

evaluate participant/family status, ensuring that provided information, and reports clearly
describe progress.


Data &amp; Reporting 
 • Record participant care management information in the database and other software no

later than 24 hours after participant contact.
 • Maintain and manage caseload of participants.

Program &amp; Implementation 
 • Maintain and manage caseload of participants.
 • Maintain confidentiality and always remain current with HIPAA compliance.
 • Utilize all tools and resources available to manage caseload, including but not limited to

Unite Us and 211.
 • Be available based on the needs of participants with the ability to be flexible with scheduling,

including traditional and non-traditional work hours; evening and weekends may be required
to meet the needs of participants and families.

Marketing, Resource Development, &amp; Outreach 
 • Work effectively with supervisor, Resource Development and Marketing teams to develop and

communicate compelling messages to collaborating partners, and to the larger community
utilizing various media.

 • Maintain and distribute information (participate in events, announcements, trainings) via email,
website, and other platforms, as needed.

Other duties as assigned 

Key Skills Requirements: 
 • Bachelor’s degree in human development, family studies, psychology, sociology or related field.
 • 1-2 years of case management or family coaching experience
 • Successful completion of a Community Health Worker formal training program, or ability to

complete within 6 months of hire.
 • Successful completion of Community Health Worker Certification, or ability to complete within 1

year of hire.
 • Medical terminology and/or background preferred.
 • Knowledge of local community resources and services.
 • Experience in community outreach efforts (paid or volunteer) in patient or customer service.
 • Excellent problem-solving skills.
 • Excellent communication, interpersonal, listening, writing.
 • Ability to take tasks to completion with minimal supervision.
 • Microsoft Office skills and experience required.
 • Commitment to excellence and the mission of United Way.

Work Demands &amp; Environment: 
 • Ability to stoop, lift, finger – for example pick, pinch, type, and grasp


 • Ability to clearly and concisely express and exchange detailed information and ideas to others
accurately via spoken word

 • Exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently to lift,
carry, push, pull, or otherwise move objects

 • The worker is subject to a variety of inside environmental conditions that may occur in an office, a
private home, or elsewhere in the community including temperature variations, unpleasant odors,
and potential allergens

 • Although inside work is the standard, it is required that the individual be able to travel and may be
exposed to a variety of weather conditions

Interested? Please send your cover letter and resume to <a href="mailto:recruiting@unitedwayshr.org" target="_blank">recruiting@unitedwayshr.org</a>. We will 
continue accepting applications until the position is filled. 

United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

Lead Community Health Navigator

The Director of Philanthropy initiates, cultivates, and stewards relationships with major donors. The Director of Philanthropy plans and coordinates all aspects of fund development in accordance with Rappahannock United Way’s mission and standard of excellence. Special emphasis is given to Tocqueville Society membership growth. &nbsp;Responsibilities include providing leadership in all fundraising initiatives including special events, corporate gifts, major gifts, grants, planned giving and sponsorship acquisition. The Director of Philanthropy is responsible for formulating a funding strategy and executing a development plan which deepens the commitment of existing donors, increases the number of overall supporters and creates opportunities for all to contribute to Rappahannock United Way’s mission in practical and meaningful ways.

Rappahannock United Way

Director of Philanthropy

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)United Way Worldwide brings people together to build strong communities where everyone thrives. &nbsp;As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories. &nbsp;Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.&nbsp;United Way Worldwide seeks an energetic self-starter to serve as Director, Program Operations. This role will be responsible for managing United Way’s role as a subrecipient in the Environmental Protection Agency’s Greenhouse Gas Reduction Fund (GGRF). The successful candidate will lead United Way Worldwide’s scope of work, in the finance, data, IT and reporting areas of the program, working with the EPA and the Power Forward Communities coalition, of which United Way Worldwide is a member.&nbsp;The Director is a critical lead of United Way Worldwide’s GGRF project, including recommending strategy, coordinating timelines and communications, and representing all stakeholders including the United Way network, the Board of Trustees, and other partners. The Director will elevate issues, conflicts, and risks with the appropriate parties and work to resolve them. This role will require prior relevant experience managing grants, budgets and analysis related to environmental and energy issues, with a focus on outreach to disadvantaged communities.&nbsp;The Director will report to the VP of Community Resilience, Government Partnerships and will work collaboratively with other members of the United Way Worldwide Team, especially the finance department, as well as members of the Power Forward Coalition, the EPA and other relevant partners.&nbsp;Please note that this position is subject to government funding availability. &nbsp;Although our awards have been announced, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Serve as the primary contact on United Way Worldwide’s GGRF team for all financial, data, and reporting work&nbsp;</li><li>Understand concepts of environmental and energy programs</li><li>Manage a project, including creating a charter and project plan, and following a timeline</li><li>Manage multiple project deliverables with a high level of collaboration with team members</li><li>Develop and implement program strategies</li><li>Coordinate with leadership and outside experts to review and establish systems and resources needed to ensure program effectiveness and minimize risk</li><li>Create presentations and other communications for internal and external audiences&nbsp;</li><li>Attend sessions with outside groups, policymakers and partners to understand the landscape and report back to colleagues&nbsp;</li><li>Identify resource needs, including consultants or other experts to support the work&nbsp;</li><li>Oversee staff, contractors, vendors and consultants supporting a wide range of activities for this work</li><li>Develop, track, and manage project or program budgets</li><li>Set, measure, and refine impact measures for projects and programs</li><li>Other duties as assigned&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s degree, Masters preferred</li><li>10 years of finance, data, and/or reporting experience within a complex, matrixed organization in roles with advancing responsibility.</li><li>Experience working with government grants, including finance, data and reporting.&nbsp;</li><li>Knowledge, skills and abilities in Environment, Energy, Disaster Response and/or Housing.&nbsp;</li><li>Excellent verbal and written communication skills; ability to formulate compelling communications across a variety of platforms.&nbsp;</li><li>Ability to multi-task in a fast-paced environment, build relationships, and work collaboratively</li><li>Excellent project management</li><li>Proficiency in Microsoft Office Suite&nbsp;</li><li>Familiarity with the United Way network and federal policy landscape is strongly preferred</li><li>Inspirational leadership style and hands-on approach to helping team achieve business objectives.</li><li>Self-starter with ability to plan and lead projects from concept to launch with little supervision</li><li>Creativity, flexibility, and initiative to manage high volume and a wide range of management needs, requests, and opportunities.&nbsp;</li><li>Exceptional interpersonal and collaboration skills with a passion for developing and nurturing strong cross-functional relationships in a highly collaborative environment.</li><li>Understanding of best practices for data, reporting, and analytics. &nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY INFORMATION&nbsp;We have established a salary range of $130,000 to $140,000 for this position. Specific pay is determined by your experience. &nbsp;Highly recommend applicants include salary requirements.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.) &nbsp; Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages risk-taking.Teamwork Collaboration -&nbsp;Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 783-7860&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.&nbsp;UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLE&nbsp;We take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

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