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United Way of El Paso County is committed to improving the lives and futures of 
all people in the community. We bring together expertise, funding and volunteer 
support to positively impact education, health, basic needs, and financial 
stability. In partnership with others, we work to eliminate inequities experienced 
by diverse populations so that all people have a safe, healthy home environment, 
achieve their educational potential, and increase their financial stability. We 
commit to building bridges across cultural, racial, religious, and economic 
boundaries. 

POSITION: PARENTS AS TEACHERS CASE MANAGER 
 

REPORTS TO: Director of Early Childhood Initiatives 
 
Purpose: The Case Manager contributes to the achievement of United 

Way of El Paso County’s (UWEPC) mission, vision, and core 
values by addressing a key strategy: family home visitation 
programs. The Case Manager is responsible for providing 
needs assessment, service planning, and monitoring and 
evaluation of case management services to children and 
families enrolled in the Parents as Teachers Program, an 
evidence-based early childhood home visitation framework 
that builds strong communities, thriving families and children 
who are healthy, safe and ready to learn. 

 
MAJOR DUTIES &amp; RESPONSIBILITIES: 
The Parents as Teachers (PAT) Case Manager Responsibilities include: 

ï· Complete intake record and identify reasons for referral. 
ï· Assist participants enrolled in the PAT Program with basic needs. 
ï· Create and customize a service plan with each participant receiving case 

management services. 
ï· Monitor and evaluate the service plan as needed during services period. 
ï· Be in contact with the family monthly until terms on the service plan are 

addressed/provided/remedied. 
ï· Complete warm-hands off/referrals to entities in El Paso that are better 

suited/preferred to meet the needs of the PAT participants. 

 
Administrative Compliance for HOPES: 

ï· Complete data entry in data entry systems. 
ï· Maintain accurate and complete family file records. 
ï· Complete daily timesheets, staff weekly and monthly reports, monthly 

mileage and expense reports by set deadlines. 
ï· Participate in monthly reflective and administrative supervision sessions. 
ï· Recruit families to maintain a full caseload by conducting presentations in 

small or large groups. 
ï· Request donations and incentives for active participants in the PAT 

program. 
 


Professional Development 
ï· Complete at least 20 hours of professional development each year. 
ï· Attend all grant-required trainings. 

 
 
CROSS-FUNCTIONAL RESPONSIBILITIES: 
Community Engagement 

ï· Work effectively with other teams at United Way to provide appropriate 
support and value to partners. Leverage relationships to create additional 
opportunities with other organizations and individuals. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United 
Way of El Paso County’s mission, vision and core values becoming a 
defined community ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with 
local organizations, businesses and individuals. 


SKILLS AND COMPENTENCIES: 

Interpersonal Skills 

ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. 
Strong ability to distill and communicate complex issues and concepts to 
others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense 
of urgency, and sense of humor. 

 
Computer Skills 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, 
Excel), Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo 
Meeting, FaceBook Live, Microsoft Teams; Intermediate knowledge of case 
management software and workflow. 


Key Competencies 

ï· Cultivates 

o Equity Mindset 

o Network Mindset 

o Learning Mindset 

ï· Think Strategically 
Applies appropriate strategic logic to decisions and initiatives. Identifies 
efforts that will have the greatest strategic impact. 

ï· Promote Collaboration 
Fosters a sense of teamwork, leverages differences, and facilitates the 
effective interaction and contribution of others to achieve goals. 

ï· Engage and Inspire 
Articulates and inspires commitment to a plan of action aligned with 
organizational mission and goals. 

ï· Inspire Trust 
Gains the confidence and trust of others through principled leadership and 
sound business ethics. 

ï· Innovate 
Champions new ideas and initiatives and creates an environment that 
supports innovation. 

ï· Focus on Community 
Ensures the delivery of exceptional service and value to the communities 
we serve. 

Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create 
real social change that leads to better lives and healthier 
communities. This drives their performance and professional motivations. 

ï· Relationship-Oriented: Understands that people come before processes 
and is astute in cultivating and managing relationships toward a common 
goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through 
meaningful engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the 
common good: creating, resourcing, scaling and leveraging strategies and 
innovations for broad investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in 
growing and protecting the reputation and results of the greater network. 

. 


 
Qualifications--Knowledge, Education and Experience 
 
Must have a minimum of a bachelor's degree in Social Work or closely related 
field (counseling, psychology, etc.) 
 
Must have at least 3 years of hands-on experience working with families and 
children. Bilingual (English/Spanish) is required. 
 
The ability to extend emotional support to families in crisis with a non-judgmental 
attitude, offering compassion and strength in an objective manner. 
 
Leadership qualities to include the ability to give direction and to work 
cooperatively with peers and accept direction as needed. 
 
Knowledge of the non-profit sector is essential. Knowledge of community 
resources and ability to access needed services for families. 
 
Successful candidate must also embody personal attributes of honesty, integrity, 
professional behavior, tact, sense of urgency, and sense of humor. 
 
Must be able to work a flexible schedule with the possibility of early morning, 
evening, and weekend work. 
 
The physical demands described here are representative of those that must be 
met by an employee. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions. While performing the 
duties of this job the employee is regularly required to sit, talk, and/or hear. 
Continual use of the hands with wrist and finger movement using a keyboard is 
required. Specific vision abilities required by this job include long hours viewing a 
computer monitor screen and occasionally lifting up to 25 pounds. 
 
The employee may occasionally travel using personal vehicle and/or work 
outside normal office environment. Must possess a valid driver’s license, current 
auto insurance, and daily access to reliable vehicle. 
 
Must be able to pass a background check. 
 
The above statements are intended to describe the general nature and level of 
work being performed by the individual in this position. They are not intended to 
be an exhaustive list of all duties, responsibilities, and skills required of the 
position. Duties, responsibilities and activities may change at any time with or 
without notice. 
 
 
Job Classification Salary Range $15-$18 per hour 
Temporary Full Time, Non-Exempt

United Way of El Paso County

Parents as Teachers Case Manager

ORGANIZATION OVERVIEWUnited Way of El Paso County is committed to improving the lives and futures of all people in the community. We bring together expertise, funding and volunteer support to positively impact education, health, basic needs, and financial stability. In partnership with others, we work to eliminate inequities experienced by diverse populations so that all people have a safe, healthy home environment, achieve their educational potential, and increase their financial stability. We commit to building bridges across cultural, racial, religious, and economic boundaries.OVERVIEW OF RESPONSIBILITIESThe Parent Educator contributes to the achievement of United Way of El Paso County’s (UWEPC) mission, vision, and Education Community Impact goals by addressing a key strategy: family home visitation programs.&nbsp; The Program Manger’s responsibility is to successfully deliver the Parents as Teachers program, an evidence-based early childhood home visitation framework that builds strong communities, thriving families and children who are healthy, safe and ready to learn.KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONSThe Parents as Teachers (PAT) Parent Educator delivers the essential PAT program functions, to include:<ul><li>Preparing for and conducting monthly or bi-monthly home visits, including home visits with reoccurring access to vulnerable populations, which will require 27 to 35 visits per month</li><li>Partner with families to improve well-being, reflect with families regarding parenting styles, and facilitate discussions and play activities to foster healthy development</li><li>Planning and conducting group connections and family appreciation events</li><li>Conducting screenings and assessments for parents and children</li><li>Utilizing identified resources available to provide family support</li></ul>Administrative Compliance for Parents as Teachers<ul><li>Complete data entry in two electronic databases including Penelope (PAT) and Extended Reach.</li><li>Maintain accurate and complete family file records.</li><li>Complete daily timesheets, staff weekly and monthly reports, monthly mileage and expense reports by set deadlines.</li><li>Participate in monthly reflective and administrative supervision sessions.</li><li>Recruit families to maintain a full caseload by conducting presentations in small or large groups.</li><li>Request donations and incentives for active participants in the Parents as Teachers (PAT) program.</li></ul>Professional Development<ul><li>Complete at least 20 hours of professional development each year to maintain Parents as Teachers credential.</li><li>Attend all required trainings: Core Curriculum trainings, Technology Training, PAT Foundational and Model Implementation trainings, Ages and Stages Questionnaire, Life Skills Progression, Cultural Competency Training, Health Screenings and other trainings as recommended by program to enhance professional skills and capacity building.</li></ul>EDUCATION/REQUIREMENTSMust have a bachelor’s degree in a health and human services field or early childhood education.&nbsp;Must have at least two (2) years of direct service experience in a health and human services field and in working with families and children.Must befluent in English and Spanish.Successful candidate must also embody personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and sense of humor.Must possess a valid driver’s license, current auto insurance, and daily access to reliable vehicle.Must be able to pass a background check.The above statements are intended to describe the general nature and level of work being performed by the Parent Educator.&nbsp; They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.Must be able to work a flexible schedule with the possibility of early morning, evening, and weekend work.The physical demands described here are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen and occasionally lifting up to 25 pounds.Skills and Demonstrated AbilitiesStrong leadership, verbal and written communication skills; and strong presentation and interpersonal skills.Basic knowledge of Microsoft Office applications.Must possess the ability to effectively and efficiently coordinate multiple projects.&nbsp;Strong organizational and record keeping skills.Personal Attributes<ul><li>Works well with other people.</li><li>Works effectively in a dynamic, innovative and changing environment.</li><li>Pays attention to detail, accuracy and quality.</li></ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF ●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. ●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. ●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. ●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. ●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Job Classification&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Salary: $36,790.00This is a full-time non-exempt position with competitive benefits (Health, Dental, Life Insurance and Retirement contributions).

Parents as Teachers Parent Educator

United Way of the Lower Eastern Shore (UWLES) in Salisbury, Maryland, has a Summer Paid Internship open to rising College Juniors or College Seniors. &nbsp;Position is for 8 weeks from June 2025 to August 2025 (dates flexible). &nbsp;30 hours per week, varied schedule, $15 per hour, in our office in Salisbury, Maryland.The Intern will be responsible for helping UWLES with events and programs, donor relations, fundraising, data entry and analysis, community engagement, and volunteer outreach. &nbsp;The Intern will work with staff and volunteers and assist with programs including Dine, Stay, and Play United, Lower Shore Art Addiction Awareness Art Competition, the annual Community Impact funding process for nonprofits, proofing newsletters and assisting with social media content and plans for UWLES’s next campaign year. &nbsp;The Intern will represent UWLES at community events. &nbsp;Work will primarily take place at the UWLES office in Salisbury, although some local travel on the Lower Shore is required. Opportunities for professional development will be available.This is a temporary, nonexempt position as an employee of UWLES, made possible by a grant from Atlantic Union Bank. &nbsp;UWLES is an Equal Opportunity Employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusInterested candidates should submit resume and cover letter via email by 5pm on April 17, 2025, to: &nbsp;Amanda Hailey at <a href="mailto:amanda@uwles.org" target="_blank">amanda@uwles.org</a>.

United Way of the Lower Eastern Shore

Future Community Impact Maker - Summer Paid Internship for College Juniors and Seniors - Salisbury, Maryland

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

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