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<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

ORGANIZATION OVERVIEW
United Way of El Paso County is committed to improving the lives and futures of all people in the community. We bring together expertise, funding and volunteer support to positively impact education, health, basic needs, and financial stability. In partnership with others, we work to eliminate inequities experienced by diverse populations so that all people have a safe, healthy home environment, achieve their educational potential, and increase their financial stability. We commit to building bridges across cultural, racial, religious, and economic boundaries.
OVERVIEW OF RESPONSIBILITIES
The Parent Educator contributes to the achievement of United Way of El Paso County’s (UWEPC) mission, vision, and Education Community Impact goals by addressing a key strategy: family home visitation programs.&nbsp; The Program Manger’s responsibility is to successfully deliver the Parents as Teachers program, an evidence-based early childhood home visitation framework that builds strong communities, thriving families and children who are healthy, safe and ready to learn.

	KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
The Parents as Teachers (PAT) Parent Educator delivers the essential PAT program functions, to include:
<ul><li>Preparing for and conducting monthly or bi-monthly home visits, including home visits with reoccurring access to vulnerable populations, which will require 27 to 35 visits per month</li>
<li>Partner with families to improve well-being, reflect with families regarding parenting styles, and facilitate discussions and play activities to foster healthy development</li>
<li>Planning and conducting group connections and family appreciation events</li>
<li>Conducting screenings and assessments for parents and children</li>
<li>Utilizing identified resources available to provide family support</li>
</ul>Administrative Compliance for Parents as Teachers
<ul><li>Complete data entry in two electronic databases including Penelope (PAT) and Extended Reach.</li>
<li>Maintain accurate and complete family file records.</li>
<li>Complete daily timesheets, staff weekly and monthly reports, monthly mileage and expense reports by set deadlines.</li>
<li>Participate in monthly reflective and administrative supervision sessions.</li>
<li>Recruit families to maintain a full caseload by conducting presentations in small or large groups.</li>
<li>Request donations and incentives for active participants in the Parents as Teachers (PAT) program.</li>
</ul>Professional Development
<ul><li>Complete at least 20 hours of professional development each year to maintain Parents as Teachers credential.</li>
<li>Attend all required trainings: Core Curriculum trainings, Technology Training, PAT Foundational and Model Implementation trainings, Ages and Stages Questionnaire, Life Skills Progression, Cultural Competency Training, Health Screenings and other trainings as recommended by program to enhance professional skills and capacity building.</li>
</ul>EDUCATION/REQUIREMENTS
At least a four-year bachelor's degree in education, Health, Child Development, Sociology, or a related field is required.&nbsp; An equivalent combination of education, experience and skills and abilities will be considered.&nbsp;
Bi-lingual (English/Spanish) is preferred.
Successful candidate must also embody personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and sense of humor.
Must possess a valid driver’s license, current auto insurance, and daily access to reliable vehicle.
Must be able to pass a background check.
The above statements are intended to describe the general nature and level of work being performed by the Parent Educator.&nbsp; They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.
Must be able to work a flexible schedule with the possibility of early morning, evening, and weekend work.
The physical demands described here are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen and occasionally lifting up to 25 pounds.
Skills and Demonstrated Abilities 
Strong leadership, verbal and written communication skills; and strong presentation and interpersonal skills.
Basic knowledge of Microsoft Office applications.
Must possess the ability to effectively and efficiently coordinate multiple projects.&nbsp;
Strong organizational and record keeping skills.
Personal Attributes
<ul><li>Works well with other people.</li>
<li>Works effectively in a dynamic, innovative and changing environment.</li>
<li>Pays attention to detail, accuracy and quality.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
Diversity, Equity, and Inclusion (DEI)
<ul><li>Behaviors reflect a belief that individuals from diverse backgrounds lead to a more successful organization.</li>
<li>Educates oneself about DEI issues within the organization and community.</li>
<li>Demonstrates a willingness to become aware of and address one’s own implicit biases.</li>
<li>Deliberately&nbsp;&nbsp;&nbsp; works&nbsp;&nbsp;&nbsp; to&nbsp;&nbsp;&nbsp;&nbsp; include&nbsp;&nbsp;&nbsp; individuals&nbsp;&nbsp;&nbsp; from&nbsp;&nbsp;&nbsp; underrepresented backgrounds in efforts both internally and externally as appropriate.</li>
</ul>Job Classification &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Salary: $36,790.00
This is a full-time non-exempt position with competitive benefits (Health, Dental, Life Insurance and Retirement contributions).

United Way of El Paso County

Parents as Teachers Parent Educator

The Community Schools Coordinator is responsible for planning and implementing the United Way of Greater Knoxville’s Community Schools strategy, utilizing the Four Pillar model of shared collaborative leadership &amp; practice, active family and community engagement, integrated systems of support, and enhanced learning opportunities. This work is done in close collaboration with school leadership, educators, families, neighborhoods, and community partners at designated schools. This school-based role focuses on identifying and coordinating available community resources while developing innovative partnerships and strategies to provide holistic support for students and their families. Will adhere to the principles and philosophy of United Way of Greater Knoxville (UWGK).Essential Duties and Responsibilities include but are not limited to the following:&nbsp;<ul><li>Assess the strengths, needs, and opportunities within the community and school to develop an annual site plan that aligns with school goals and avoids duplication of efforts.</li><li>Monitor and evaluate school-wide and targeted strategies through data collection and analysis, reporting progress to school leadership and community partners.</li><li>Implement and coordinate site plan strategies, continuously assessing their impact and making necessary adjustments to maximize effectiveness.</li><li>Convene and facilitate a site steering committee composed of community members, family representatives, and school personnel to address and prioritize needs and opportunities collaboratively.</li><li>Partner with school administrators, educators, and CS leadership to build upon existing strategies while identifying new opportunities that support students' academic, behavioral, social, emotional, and resource needs.</li><li>Foster open and effective communication with all stakeholders, serving as a liaison between the school, site steering committee, and broader community networks.</li><li>Support the steering committee in identifying resource gaps, setting priorities, securing partnerships, and ensuring effective governance of CS activities.</li><li>Cultivate partnerships with local organizations that expand resource access for students and families, streamlining collaboration for efficiency, reducing redundancy, and increasing impact.</li><li>Manage budget allocations responsibly and seek additional funding opportunities to ensure the financial sustainability of CS initiatives.</li><li>Collaborate closely with school leadership to align initiatives with school-wide goals and maintain regular communication regarding progress and outcomes.</li><li>Serve as an integrated school faculty member, participating in relevant committees to contribute to strategic visioning efforts.</li><li>Support school &amp; community-wide engagement efforts by sharing information, coordinating events, and fostering a welcoming and inclusive environment.</li><li>Ensure targeted stakeholders can access the supports, programming, and events that align with identified school priorities.</li><li>Perform additional duties as assigned to further the mission of United Way of Greater Knoxville.</li></ul>Required Skills/ Abilities<ul><li>Strong interpersonal, customer service, and coaching skills, with the ability to cultivate relationships across diverse communities and organizational levels.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Teams, and PowerPoint) and a willingness to learn new technologies as needed.</li><li>Ability to analyze data, interpret reports, and use insights to inform decision-making.</li><li>Strong attention to detail, commitment to accuracy, sound judgment, and meeting deadlines.</li><li>Ability to navigate fast-paced environments, manage multiple priorities, and adapt to evolving needs.</li><li>A blend of emotional intelligence and analytical thinking to address complex challenges effectively.</li><li>Curiosity and openness to learning, innovation, and creative problem-solving. Resilience to effectively navigate challenges and overcome barriers among stakeholders.</li><li>Excellent verbal and written communication skills in English, with cultural responsiveness in engaging diverse audiences.</li><li>Commitment to the mission and values of United Way of Greater Knoxville.</li></ul>Minimum Education and Experience:<ul><li>Associate’s degree in social work, human services, business, or an impact-related discipline.</li><li>Minimum of 1 year of relevant work experience</li></ul>Desirable, But Not Required:<ul><li>Deep understanding of the local community, including its strengths and challenges, with an interest in and desire to fix upstream barriers.</li><li>Experience in education, social services, mental health, juvenile justice, or related fields.</li><li>Professional experience working within communities with similar strengths and needs.</li><li>Multilingual and/or multicultural experience is highly valued, particularly in working with Spanish-speaking communities.</li></ul>Physical Demands:<ul><li>Ability to remain seated and use a computer for extended periods.</li><li>Ability to facilitate meetings and events, including carrying and distributing materials.</li><li>Moves supplies and donations weighing up to 30 lbs.</li><li>Access to reliable transportation for meetings and events within the Greater Knoxville area and state and regional locations.&nbsp;</li><li>Occasional evening or weekend availability may be required, with flexibility.</li></ul>Work Environment:&nbsp;<ul><li>This role requires flexibility, as responsibilities may be carried out in various locations based on organizational and community needs.&nbsp;</li><li>The primary office setting is a standard school environment.&nbsp;&nbsp;</li></ul>Start your journey here:United Way of Greater Knoxville (UWGK) is part of a global organization that directly impacts our local communities. We are committed to fostering a collaborative culture where every team member feels valued, respected, and empowered to contribute. Our work is rooted in making a meaningful impact, changing lives, and embracing the strengths of our community. YOU are an essential part of making our mission a reality. Join a team of great people, collaborate on meaningful work, and serve the communities you call home while you do it. &nbsp;To model equitable hiring practices, UWGK strives to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward merit-based performance, UWGK typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $42,000- $60,000/year. How we think: Our human capital is our most valuable asset. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, reputation, and the organization’s achievement. &nbsp;When you join UWGK, you become a trusted advisor, collaborating with colleagues and community stakeholders to bring actionable insights that deliver meaningful and sustainable outcomes. In 2022, we celebrated the United Way of Greater Knoxville's centennial year and unveiled our plans for the next 100 years. &nbsp;As a Thriving United Way, we are broadening our scope to include systems-level work in the areas of Community Schools, Early Education, Economic Mobility, and Health Communities. We will continue acting as a nonprofit funder and supporter, but we will also advocate on a larger scale to create lasting, systemic change in our community. As an equal opportunity employer, we want to empower all our teammates to succeed and grow. Please let us know if you require accommodation at any point during the recruitment process. We will be happy to assist. Ready to become part of our mission? Join UWGK - where your ideas and actions make a difference. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. UWGK provides reasonable accommodations to qualified individuals with disabilities. UWGK offers of employment are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending on specific job criteria. UWGK will consider employment-qualified applicants with arrest and conviction records in accordance with all local regulations and ordinances. UWGK will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with UWGK's legal duty to furnish information.

United Way of Greater Knoxville

Community Schools Coordinator

​​​​​​ POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

4 Social Services / Nursing Jobs