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The Financial Coach assesses clients’ financial health through one-on-one coaching and then develop a tailored set of recommendations to help clients improve their financial position and pursue their goals. The financial coach will manage, develop, and implement incentivized savings financial coaching programs. The program is ran under Capital Area United Way’s (CAUW) Bank On Baton Rouge Initiative and is a coaching program that is volunteer based and uses financial technology to maintain and track clients’ progress. This position reports to the Director of Family Stability&nbsp;

Capital Area United Way

Financial Coach 

Department: &nbsp; Community and Collective ImpactReports to: &nbsp;Senior Director Community ProgramsFLSA Status:&nbsp; ExemptCore Hours:&nbsp; Monday-Friday, 8:00 AM to 5:00 PM (with flexibility for evenings/weekends during tax season)Salary: &nbsp;Starting at $40,000, commensurate with experiencePosition SummaryThe VITA Program Coordinator provides professional leadership and coordination for the Volunteer Income Tax Assistance (VITA) program across Spartanburg, Cherokee, and Union counties. This position ensures successful planning, execution, and evaluation of all VITA operations, including volunteer recruitment, training, and site management. In addition, this role provides administrative support to United Way of the Piedmont’s Community &amp; Collective Impact leadership team, manages reporting across the tri-county footprint, and supports broader program and partnership efforts that promote financial stability and economic mobility. This role supports the mission of United Way by promoting financial stability and increasing access to free tax preparation services for low- to moderate-income individuals and families.Key ResponsibilitiesProgram &amp; Site Management<ul><li>Oversee VITA site coordination and implementation, including opening and closing procedures, supply management, and compliance with IRS and UWP policies. (typically, January to June)</li><li>Develop and maintain the annual calendar, volunteer schedules, site operations, and outreach events.</li><li>Serve as the primary point of contact for real-time support and issue resolution during operational hours.</li><li>Ensure full documentation and close-out procedures are completed for each tax season.</li></ul>Volunteer Recruitment, Training &amp; Support<ul><li>Lead volunteer recruitment, training, and retention, with an emphasis on recruiting a diverse, qualified pool.</li><li>Complete and maintain IRS Advanced-Site Coordinator certification annually.</li><li>Provide ongoing support and coaching to volunteers to ensure high-quality service delivery.</li></ul>Marketing &amp; Outreach<ul><li>Lead program promotion and marketing efforts, including participation in events and/or community presentations throughout the Tri-county footprint.</li><li>Collaborate regularly with community partners, schools, and nonprofits to expand VITA program awareness and participation.</li></ul>Compliance &amp; Evaluation<ul><li>Maintain knowledge of general tax law to support volunteers and site coordinators.</li><li>Ensure compliance with all IRS, grant, and United Way standards.</li><li>Track program outcomes and generate reports for grants, leadership, and community stakeholders.</li><li>Perform other duties as assigned by the Senior Director of Community Programs.</li></ul>Administrative &amp; Support<ul><li>Outside of peak tax season, high-level administrative support to the Executive and Senior Leadership Team within Community &amp; Collective Impact, including meeting coordination, report preparation, and cross-departmental communication.</li><li>Manage and prepare reports across the tri-county service area, including program tracking, meeting scheduling, and correspondence with staff and community partners.</li></ul>Qualifications<ul><li>Bachelor’s degree in social services, nonprofit management, accounting, business, or related field preferred; equivalent work experience accepted.</li><li>Minimum 2–3 years of program coordination or management experience, preferably in a nonprofit or human services environment.</li><li>Demonstrated ability to work with volunteers, community partners, and executive leadership.</li><li>Strong organizational and project management skills; detail-oriented and outcomes-focused.</li><li>Proficient in Microsoft Office Suite; experience with CRM systems, data tracking, or grant reporting preferred.</li><li>Excellent written and verbal communication skills; bilingual (English/Spanish) strongly preferred.</li><li>You must hold a valid driver’s license and have reliable transportation.</li><li>&nbsp;Must be available to work extended hours during tax season (January–April), including evenings and weekends.</li><li>&nbsp;Some local travel is required.</li></ul>PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;&nbsp; &nbsp;&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp; &nbsp;While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.&nbsp;The employee is frequently required to reach, stoop, or kneel.&nbsp; &nbsp;Specific vision abilities required by this job include close vision, distance, and color vision due to computer work. May be required to lift, push, or pull up to 25 pounds occasionally.&nbsp; &nbsp; &nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; There is moderate noise associated with a business office including telephones, computer keyboards, printers, office traffic and visitors.&nbsp; The work environment requires the individual to have the ability to work in a confined space and sit at a computer terminal or in conference rooms.&nbsp; &nbsp; &nbsp; &nbsp;The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp; &nbsp;&nbsp;Equal Opportunity Employer:United Way is an Equal Opportunity Employer and values diversity in the workplace. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other legally protected status.For questions, and/or to apply please contact <a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>

United Way of the Piedmont

Vita Program Coordinator-Spartanburg

Purpose of PositionThis position supports the needs and activities of the Marketing and Communications team. Responsibilities include but are not limited to digital communications, marketing communications and media support, and administrative/operational support.Key Responsibilities and Essential FunctionsMarketing Communications Support&nbsp;<ul><li>Provide support for special events, including supporting vendor bookings and management, various event research needs, maintaining RSVP lists, preparing supplies, and supporting internal meetings and communications.</li><li>Manage media list and track all media mentions.</li><li>Coordinate speaker activities, as needed, including identifying, training and scheduling speakers as requested.</li><li>Manage our success story photo/video shoot and success story database for staff.</li><li>Provide logistical support for special events, including maintaining RSVP lists, preparing supplies, supporting vendors management and supporting internal communications.</li><li>Serve as organization photographer, as needed, and/or support a professional photographer hired for special events or marketing shoots.</li><li>Perform research, as needed, to inform marketing and communications strategies, tactics and KPIs.</li></ul>Digital Communications&nbsp;<ul><li>Coordinate the development and distribution of the biweekly internal email, Monday Message.</li><li>Coordinate the distribution of marketing emails and invites, including timeline management, marketing list set-up and facilitation, data review, template-building and content approvals across departments.</li><li>Serve as internal trainer for the creation and use of marketing lists in the CRM platforms, Stratus Live and Dot Digital.&nbsp;</li><li>Support digital marketing specialist with social media and website needs, as needed.</li></ul>Operational Support<ul><li>Facilitate requests, manage preparation and maintain inventory of marketing collateral, promotional items and other brand materials.</li><li>Maintain marketing team storage areas.</li><li>Organize and appropriately store physical and digital files, including logos, photos, videos and other marketing materials.</li><li>Schedule and send meeting notices, maintain department meetings calendar, prepare meeting rooms, take/transcribe minutes and provide day-of support, etc.&nbsp;</li><li>Maintain office supplies inventory, including monitoring supply level, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.&nbsp;</li><li>Request and manage outside-vendor estimates and invoice processing.</li><li>Manage requisition process for department credit card(s).</li><li>Assist in recruiting and supervising interns assigned to marketing.</li><li>As capacity allows, fill in for the Front Desk in answering calls from the public when regularly assigned team members are out of office.</li><li>Perform other such duties as may be assigned by the supervisory team.</li></ul>These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Role Experience/Qualifications Required<ul><li>Undergraduate degree preferred or a minimum of two years marketing support experience in an agency, nonprofit or corporate environment.</li><li>Excellent communication skills, both oral and written, with knowledge of AP Style preferred.</li><li>High level of attention to detail.</li><li>Must be solution-orientated and able to solve problems quickly and effectively.</li><li>Demonstrated organizational and time management skills/abilities (i.e., having to establish, manage and meet deadlines).</li><li>Significant, well-rounded experience in project management and administrative functions.</li><li>Relationship builder with the flexibility to manage multiple internal clients and external audiences.</li><li>Self-starter with a sense of urgency, able to work independently.</li><li>Advanced skills in Microsoft Office, i.e., Teams, Outlook, Word, Excel, PowerPoint, and in video conferencing tools.</li><li>Knowledge of graphic design, photo-editing, Adobe Creative Suite software, website content management and email marketing tools preferred.</li></ul>General Requirements<ul><li>Strong customer service skills; ability to establish excellent rapport with co-workers, general public, volunteers and donors.</li><li>Curiosity, desire to learn and passionate about building a stronger community.</li><li>Ability to embrace change and create process and order in the midst of it.</li><li>Possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file&nbsp;Ability to work effectively under stress and maintain productivity and composure under pressure.</li><li>Comfortable working in a fast-paced environment.</li><li>Ability to use good judgment and assessment techniques.</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor.</li><li>Ability to work evenings and weekend days, as needed, for marketing events, and flexibility to work variable shifts within a hybrid, remote environment.</li><li>Ability to perform overtime work, as assigned (but is rare).</li><li>Ability to pass a background check.</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on United Way business must provide proof of a valid driver’s license and current automobile insurance.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of Northeast Florida.</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the JobThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;United Way of Northeast Florida reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Marketing & Communications Coordinator

Purpose of Position:&nbsp;Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. I&amp;R Specialists may be called upon to de-escalate stressful situations, be involved in follow up communications, complete intake assessment for specialized programs or services, perform outbound calls, basic database maintenance and community outreach.&nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Provide exceptional customer service as the first point of contact with the United Way of Northeast Florida 211 by linking community members with appropriate services and providing immediate crisis intervention as necessary.</li></ul><ul><li>100% compliance with UW 211 policies and procedures</li><li>Knowledge or willingness to learn &amp; compliance with Inform USA (formerly AIRS)</li><li>Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way</li><li>Accurately assess caller’s needs and engage in collaborative problem solving to prioritize and develop an action plan without offering advice or opinions</li><li>Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller’s need(s)</li><li>Help caller address any perceived barriers or challenges to getting assistance</li><li>Offer honest information regarding services or programs that may not exist in our community. Discuss alternatives, if possible</li><li>Use direct intervention and advocacy when needed as agreed to by the caller</li><li>Conduct complete and accurate interviews and capture all required data into contact center software(s)</li><li>Respect and maintain client confidentiality; follow all agency and program guidelines regarding confidentiality</li><li>If a client is in a crisis, life-threatening or suicidal situation, assist the client to move from an emotional state to a cognitive state</li><li>Demonstrate a willingness and ability to work with difficult callers or calls using accepted techniques and principles</li><li>Develop and practice individual self-care plans</li><li>Follow up on referral cases or other inquires as needed</li><li>Demonstrate a desire to improve with active and open participation in quality assurance program</li><li>Complete required initial and ongoing training as needed</li><li>Demonstrate a commitment to United Way’s vision, mission, values, and Code of Ethics in all interactions with coworkers and constituents</li><li>Expected to maintain an average score of 70% or greater on all individual performance metrics</li><li>Perform other such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize&nbsp;&nbsp;</li><li>Enter&nbsp;a minimum of 2 years of experience in related field&nbsp;</li><li>High School diploma/GED required. Associate’s degree in a health and human services related field preferred OR minimum one-year experience in health and human service related field&nbsp;</li><li>Inbound call experience or prior I&amp;R experience strongly preferred</li><li>Proficiency in oral and written communication skills</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file</li><li>Comfortable handling calls from a wide-range of people in crisis situations&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Adapt readily to changes</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to work with minimal supervision</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp;</li><li>Overtime and holidays as assigned</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear.&nbsp;Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

Information & Referral Specialist

<h2>Summary:&nbsp;</h2>The accountant provides accounting and data entry services with the emphasis on daily accounts receivable transactions and assists with payroll processes. The accountant maintains financial records of United Way Fox Cities including assuring integrity of the accounting software, campaign pledge and receivable database, and financial statements.&nbsp;&nbsp;<h2>Essential Duties/Responsibilities:&nbsp;</h2>Accounts Payable and Receivable:&nbsp;<ul><li>Performs accounts payable processes ensuring accuracy and adherence to policies, procedures, and controls, including review of employee travel/expense reports.&nbsp;</li><li>Pay agencies, based on Board approved Agency investments, through online banking system, set up new agencies on direct deposit.&nbsp;</li><li>Maintain systems necessary for accurate distribution of grants and designations.&nbsp;</li><li>Maintain and update accounts receivable by posting payment transactions to existing receivables.&nbsp;</li><li>Analyze accounts receivable aging for accounts and transactions that require further investigation or adjustments.&nbsp;&nbsp;</li><li>Prepare and mail direct billing statements to individuals and organizations and track payments.&nbsp;</li><li>Generate receivable batch reports and prepare information in a format for general ledger entries.&nbsp;</li><li>Prepare bank deposits for pledge payments and deliver to the bank.&nbsp;</li><li>Assist with budget and reporting functions related to grants, including:&nbsp;</li><li>Review, record and update budgets.&nbsp; &nbsp;</li><li>Prepare and submit program expenses.&nbsp;</li><li>Create and track payments.&nbsp;</li><li>Analyze program reports.&nbsp;</li><li>Monitor payroll hours.&nbsp;</li><li>Update financial policies as needed for grant compliance.&nbsp;</li><li>Keep appropriate documentation for program expenses.&nbsp;</li><li>Ensure compliance.&nbsp;</li></ul>Payroll:&nbsp;<ul><li>Process bi-monthly payroll process.&nbsp;</li><li>Review payroll and related journal entries to ensure accuracy.&nbsp;</li><li>Assist with payroll preparation, including tax filing.&nbsp;</li><li>Benefits maintenance and payments.&nbsp;</li></ul>Monthly and Yearly Closing Process:&nbsp;<ul><li>Applies accounting principles and techniques to systematically record and present financial data. Ensures that accounting transactions are recorded and reported accurately and in a timely fashion.&nbsp;</li><li>Performs journalizing entries and posting of cash receipts, cash disbursements, accounts payable, accounts receivable, and general journal entries in accordance with accounting policies and procedures.&nbsp;&nbsp;</li><li>Prepare the month end close journal entries for responsible areas.&nbsp;</li><li>Prepare balance sheet account reconciliation and perform variance analysis.&nbsp;</li><li>Maintain organized, accurate and complete accounting records.&nbsp;</li><li>Assist with account analysis, as needed.&nbsp;</li><li>Assist with preparation of monthly financial reports on a timely basis.&nbsp;</li><li>Manage financial record retention and destruction.&nbsp;</li><li>Assist with completion of surveys &amp; statistical reports.&nbsp;</li><li>Assist with annual budget processes.&nbsp;</li></ul>Annual campaign:&nbsp;<ul><li>Process pledges receivable process, including receipting, posting, invoicing and statement preparation.&nbsp;</li><li>Work closely with the Resource Development team relative to the finance staff’s work, including monitoring campaign performance and projections for the monthly financial statements.&nbsp;</li><li>Reconcile Customer Relationships Management software (Andar) pledges and accounting software (MIP)&nbsp;</li><li>Assist in auditing campaign envelopes and with entering campaign designation information into campaign software database&nbsp;</li></ul>Audits:&nbsp;<ul><li>Assist with annual audit, reporting and other projects, as assigned in preparation of audit work schedules.&nbsp;</li><li>Assist in the preparation of the annual tax return information for External Auditors&nbsp;&nbsp;</li><li>Assist in the preparation of the audited financial statements and footnotes.&nbsp;</li><li>Respond to outside agency audit information requests.&nbsp;</li><li>Develop, implement, and monitor internal controls to ensure fiscal integrity.&nbsp;</li><li>Maintain appropriate financial and accounting files.&nbsp;</li><li>Perform duties related to other financial audits.&nbsp;</li></ul>

Accountant

About United Way Quad CitiesUnited Way Quad Cities serves as a unifying force—bringing together business, civic, and community leaders to remove barriers and expand opportunity for everyone who calls this region home.We focus where life happens—in schools, neighborhoods, and workplaces—to create lasting change in education, financial stability, and health. Guided by bold goals, real-time data, and a deep belief in the power of opportunity, we align people, resources, and ideas to help more kids succeed in school, more adults find good jobs, and more families live healthy, stable lives.We drive impact through both place-based strategies—like United for Schools—and community-wide investments in high-performing nonprofits. We advocate for policy solutions, support urgent needs, and invest in long-term change.Our mission is to unite the Quad Cities so every person has the access and opportunity to thrive. And our vision is a community full of possibility—where everyone can learn, earn, and live well.Position SummaryThe Chief Impact Officer (CIO) is a key member of the executive leadership team, responsible for leading and aligning United Way’s community investments, public policy efforts, strategic initiatives, and partnerships to maximize regional impact.This leader will guide all facets of United Way’s impact strategy—managing both place-based efforts and community-wide grants—and stewarding multi-million-dollar investments across education, financial stability, and health. The CIO will ensure United Way’s work is data-driven, community-informed, and results-focused.They will lead a growing team, deepen cross-sector partnerships, and serve as a public voice for systems change. The CIO will also lead United Way’s advocacy agenda, advancing policy and public investment strategies that reflect the needs and aspirations of the Quad Cities.This role reports to the President &amp; CEO and is a key member of the senior leadership team. Together with staff, board members, and partners, the CIO plays a critical role in advancing United Way’s mission and vision—to create a community full of possibility where everyone can learn, earn, and live well.Key ResponsibilitiesStrategic Leadership &amp; Alignment<ul><li>Lead the development and execution of United Way’s community impact strategy, aligning place-based initiatives, community grants, and advocacy with the Rise United 2030 goals.</li><li>Drive cross-functional alignment with fundraising, marketing, and operations teams to ensure mission, message, and results are connected and clear.</li><li>Champion equity-centered, outcomes-focused approaches across all initiatives.</li></ul>Grantmaking &amp; Investment Oversight<ul><li>Oversee United Way’s multi-million-dollar investment portfolio, ensuring resources are deployed effectively and transparently.</li><li>Lead the full lifecycle of the Community Impact Grant process—from RFP development to partner engagement to performance monitoring.</li><li>Advance shared measurement and continuous improvement practices with funded partners.</li></ul>Place-Based Strategy &amp; Systems Change<ul><li>Deepen and expand efforts like United for Schools, ensuring embedded support strategies are community-driven and goal-aligned.</li><li>Strengthen the integration of Communities In Schools practices with United Way’s broader strategies—ensuring site coordinators are focused on student and family support, while United Way leads resource development and system-level alignment to maximize effectiveness and avoid duplication.</li><li>Convene stakeholders across sectors to co-create neighborhood and school-based solutions.</li><li>Lead efforts to identify and remove systemic barriers that limit success for children, adults and families.</li></ul>Public Policy &amp; Advocacy<ul><li>Guide United Way’s local, state, and federal advocacy agenda.</li><li>Build relationships with public officials and civic leaders to influence systems change aligned with community needs.</li><li>Leverage coalition partnerships and data to advocate for equitable policy and investment shifts.</li></ul>Data, Learning &amp; Evaluation<ul><li>Ensure decisions are grounded in real-time data, community voice, and disaggregated analysis.</li><li>Oversee impact dashboards, learning loops, and evaluation tools that track progress and inform strategy.</li><li>Promote a culture of reflection, adaptation, and transparency.</li></ul>Team &amp; Organizational Leadership<ul><li>Lead and grow the Community Impact team, supporting leadership development, clarity of roles, and shared accountability.</li><li>Serve as a collaborative thought partner to the CEO and executive team.</li><li>Represent United Way at key community tables, funder briefings, and public events.</li></ul>QualificationsRequired:<ul><li>8–10 years of leadership experience in nonprofit, philanthropic, education, or public sector settings.</li><li>Proven ability to lead cross-sector initiatives and manage large-scale community investments.</li><li>Experience with public policy, advocacy, or systems change efforts.</li><li>Strong understanding of place-based strategies, collective impact, and equity-focused practices.</li><li>Exceptional relationship-building, communication, and facilitation skills.</li><li>Demonstrated ability to lead teams and deliver results in a complex, fast-paced environment.</li><li>Valid Driver’s License, automobile insurance, and reliable transportation required.&nbsp;</li></ul>Preferred:<ul><li>Experience working in or with school systems, government agencies, or multi-site initiatives.</li><li>Background in using data and evaluation to drive continuous improvement.</li><li>Strong public presence and comfort serving as a spokesperson.</li></ul>Why Join Us?<ul><li>Help shape the future of the Quad Cities as a region where everyone can learn, earn, and live well.</li><li>Work alongside a dynamic, mission-driven team committed to impact, innovation, and equity.</li><li>Lead some of the region’s most strategic, community-driven efforts in education, financial stability, and health.</li><li>Competitive salary and benefits package, with flexible and hybrid work options.</li></ul>How to Apply? Interested candidates should send a resume and cover letter to Karrie Abbott at <a href="mailto:kabbott@unitedwayqc.org" target="_blank">kabbott@unitedwayqc.org</a>

United Way Quad Cities

United Way of the Quad Cities Area

Chief Impact Officer

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA) &nbsp;We are seeking a detail-oriented Senior Accountant who will play an integral role in executing the monthly close process. The Senior Accountant will report to the Controller and will be responsible for fixed assets, pension and post-retirement accounting, monthly estimated accruals, prepaid amortization, and estimated reserves and valuations. This role will also be primarily responsible for assisting in regulatory audit and reporting compliance as required from various sources. &nbsp;&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Ensure accurate and timely month-end close by preparing journal entries, creating and maintaining support schedules, preparing account reconciliation, and maintaining the monthly close schedule.</li><li>Manage fixed asset accounting and ensure ASC 842 lease compliance. &nbsp;</li><li>Manage the general ledger for areas of responsibility in accounting, to include prepaid amortization, monthly accruals and deferrals, valuation estimations, and support other members of the department where help is needed.</li><li>Understand and support accounting policies and internal controls.</li><li>Provide support in working with external auditors for the annual audit, including preparation and submission of PBCs, providing explanations, and follow up on action items.</li><li>Administer and maintain ERP system, work with external consultants to ensure data integrity and operational effectiveness.</li><li>Assist in the preparation of financial statements and support schedules for the audited financial statements and Form 990.&nbsp;</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTS<ul><li>Bachelor’s degree in accounting, finance or related field; CPA preferred.</li><li>Minimum 3 years of experience in accounting, non-profit preferred.</li><li>Proven knowledge of GAAP and financial reporting standards.</li><li>Strong problem-solving and analytical skills with attention to detail with focus on minimizing errors; ability to conduct research to ensure accuracy.&nbsp;</li><li>Advanced proficiency in Excel and experience with an accounting system. NetSuite experience a plus.</li><li>Self-starter willing to identify areas of process improvement and implement as practical; experience in identifying risks and issues and react timely to implement solutions.</li><li>Effective communication and interpersonal skills. Proven ability to collaborate across departments with all levels of management and colleagues, as well as external parties.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $84,000 to $91,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Senior Accountant - General Ledger 

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA) &nbsp;The position is responsible for performing various duties associated with the donation revenue cycle, accounts receivable, billings and collection. Responsibilities include day-to-day operations as it relates to gift application all forms of receipt (checks, cash, credit cards, securities, in-kind gifts), and analysis to ensure that contributions are recognized accurately and in a timely manner. The analyst will also be responsible for issuing invoices quarterly related to the membership dues. The analyst will also conduct research and investigation for payments with incomplete information or require special handling.The analyst must be a motivated self-starter in communicating and building strong relationships with internal and external partners.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Process donor gifts as well as complex transactions to include stock gifts, matching gifts, in-kind gifts, bequests, charitable gift annuity, and donor advisement funds.</li><li>Manage online giving and payment gateway platforms.&nbsp;</li><li>Analyze gifts and accompanying documentation to determine appropriate handling and accounting recognition.</li><li>Perform a variety of complex duties associated with gift processing, which include answering donor questions, working with financial institutions and external parties, working cross-functionally within the organization as it relates to gifts and donor terms.</li><li>Manage the membership dues invoice and collections process which include dues calculations, membership mergers management, billing schedules and payment plan adjustments, trouble shooting and overall membership support for domestic and international members. &nbsp;</li><li>Generate and analyze financial reports for revenue and aging accounts receivable to support communication with leadership and external parties.</li><li>Collaborate with the accounting and fundraising department to ensure that accurate and timely data is shared between the accounting software (NetSuite) and customer relationship management system (Salesforce).</li><li>Partner with cross function teams to support system enhancement projects, assist in gathering, analyzing, and documenting functional requirements, participate in user acceptance testing for implementations related to revenue cycle integrations and configurations. &nbsp;&nbsp;</li><li>Perform account reconciliation of the bank activity and accounts receivable to the general ledger on a monthly basis.</li><li>Other duties that present opportunities for development and growth.</li></ul>JOB REQUIREMENTS<ul><li>Bachelor’s degree in business or related field.</li><li>2 or more years of experience in Accounts Receivable with a customer base of about 1,000.</li><li>Proven knowledge of revenue accounting and reporting, and an understanding of how application of donor gifts and accounts receivable should be recorded on the general ledger. Experience with non-profit accounting preferred.</li><li>Advanced proficiency in Excel and experience with an accounting system. NetSuite experience a plusifying risks and issues and react timely to implement solutions.</li><li>Strong problem-solving and analytical skills with attention to detail with focus on minimizing errors; ability to conduct research to ensure accuracy.&nbsp;</li><li>Able to prioritize tasks and manage multiple responsibilities effectively while delivering quality outcome to stakeholder.</li><li>Outstanding communication and interpersonal skills with a customer service-oriented attitude. Works well with all levels of management and colleagues as well as outside donors, members and vendors.<ul><li>Change management experience a plus..</li></ul></li><li>Self-starter willing to identify areas of process improvement and implement as practical; experience in ident</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $75,000 to $80,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Revenue Assurance Analyst

Position Title:&nbsp;&nbsp;&nbsp; Techquity Outreach &amp; Navigation Specialist (12 month LTE)Reports To:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Program Director - Connected CommunitiesLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid; Some in-state travel required, primarily in Racine area.12 month grant-funded full time (40hrs/wk) LTE role through Nov. 2026.Techquity Outreach &amp; Navigation Specialists are an essential part of the United Way of Wisconsin Techquity WI team. The specialist will work directly with clients receiving loaned devices through Techquity WI, particularly in Racine County and with some additional statewide responsibilities, to help them gain digital skills, troubleshoot technical issues, and feel confident using their device to support their everyday needs for education, employment, health monitoring, and more. Spanish language skills and experience working with Spanish-speaking community members is highly desirable for this role.The role will involve identifying eligible individuals, onboarding program partners, guiding enrolled individuals through technology setup, supporting laptop distribution events, and providing ongoing digital literacy training and navigation. This assistance will be provided primarily in person and by voice telephone but may also include other communication methods that work for the learner. Some travel will be required.ABOUT UNITED WAY OF WISCONSIN&nbsp;United Ways improve lives and strengthen communities by mobilizing partners to close gaps and open opportunities so everyone can thrive in Wisconsin. United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of complex challenges while making a positive impact on the lives of Wisconsinites. Statewide, our key initiatives are 211 Wisconsin, Volunteer Wisconsin, Workforce Development, and Techquity WI. We also provide member support services to local and independent United Ways in Wisconsin, and 211 regional contact centers.&nbsp;CORE COMPETENCIESCandidates must be effective communicators, with strong discernment and organization skills, commitment to adding value to the team, and a goal of implementing United Way’s strategic direction. The individual should have exceptional listening skills, demonstrate energy and initiative, and show integrity and compassion for all members of the team and community. Ideal candidates will exhibit:<ul><li>Excellent Customer Service: You provide excellent customer service, and demonstrate innovation and flexibility when meeting the needs of clients.</li><li>Innovative and Resourceful: You are able to creatively solve problems and negotiate and handle stressful situations and competing priorities in a positive manner.&nbsp;</li><li>Cultural Competence: You are able to work with diverse clients and are appropriately culturally responsive to people from different racial, socio-economic, and ethnic communities.&nbsp;</li><li>Language Skills: You are comfortable using English, and ideally Spanish, in all settings.</li><li>Previous experience in a digital literacy or community support role is beneficial but not required—we are willing to train the right candidate.<ul><li>A background in social work, community engagement, education, or a related field is advantageous.</li></ul></li><li>Passion for digital equity and the commitment to helping bridge the digital divide.</li></ul>ESSENTIAL DUTIES AND RESPONSIBILTIES:This role is essential in supporting United Way of Wisconsin’s statewide Techquity Wisconsin programming. The Outreach &amp; Navigation Specialist for Racine County will be responsible for the following:<ul><li>Client Support and Engagement:<ul><li>Identify and enroll eligible clients in the Techquity Wisconsin device loan program. Facilitate device distribution.</li><li>Conduct individualized assessments with each client to determine program eligibility and clients’ specific technological needs, home internet and device access, and digital skill needs.&nbsp;</li><li>Assist clients with device setup (e.g., laptops, tablets), internet connectivity, and basic troubleshooting.</li><li>Provide guidance on safe internet practices, including cybersecurity and protecting personal information.</li><li>Encourage and support clients in exploring online resources, including telehealth, education, and essential services&nbsp;</li><li>Serve as on-call responders to device and internet-related questions from device recipients. Help with device navigation, problem-solving, and replacements if devices fail.</li><li>Distribute tip sheets and other resources, and schedule follow-up sessions based on individual needs.</li></ul></li><li>Community Training and Digital Literacy:<ul><li>Conduct one-on-one and small group sessions to help clients navigate digital tools and resources confidently, and that meet the clients’ specific needs.</li><li>Provide orientation to the Wisconsin Community Skills website for local digital skilling and upskilling.</li></ul></li><li>Case Management and Impact Tracking &amp; Reporting:<ul><li>Set and confirm goals with the client to support their plan, connectivity needs, and internet use priorities. Plan and manage assistance to each client with the goal of fulfilling the agreed goals</li><li>Document client interactions, event details, device distribution, &nbsp;and navigation progress in case management systems to track outcomes and support follow-up.</li><li>Work closely with team members to gather and report on client success metrics, providing insights to improve service delivery.</li></ul></li><li>Community Engagement with Cultural Sensitivity:<ul><li>Onboard eligible community partners, guiding them through the device enrollment and distribution process.</li><li>Act as a supportive digital guide for diverse populations, ensuring cultural sensitivity and inclusivity in every interaction.</li><li>Develop and distribute coordinated, consistent local program outreach and recruitment materials.</li><li>Engage with local community events, promoting digital literacy resources and offering digital navigation services in a way that builds trust and rapport.</li></ul></li><li>Other Duties as Assigned</li></ul>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Required Education, Skills, and Experience:<ul><li>Bachelor’s degree in education, nonprofit management, social services, or an equivalent degree recommended.</li><li>Spanish language skills highly desired. Work experience with the Hispanic or Hmong community is also a plus.&nbsp;</li><li>A valid Driver’s License and current auto insurance are necessary.</li><li>Ability to manage multiple tasks efficiently while meeting deadlines.</li><li>Excellent knowledge of Microsoft Office Suite – especially Word, Outlook, Excel, and PowerPoint. Ability to use video conference tools (e.g., Zoom, Microsoft Teams).</li><li>Strong written and verbal skills for stakeholder interaction and relationship building.</li><li>Ability to work in a hybrid/distributed office environment.</li><li>Self-initiative in learning modern technologies and advancing tech skills.</li><li>Comfort with and knowledge of how to appropriately engage with a wide range of parties (colleagues, executive leadership, vendors, etc.).</li><li>Familiar with tracking tools, ensuring accuracy in data gathering, documentation, and reporting.</li><li>Demonstrated flexibility in changing environments and experience aligning program activities with broader goals.</li><li>Proficient in project management tools, databases, spreadsheets, word processing, and email platforms.</li><li>Experience working in digital inclusion, tech support, volunteer training, or similar programs a plus.</li></ul>Physical and Mental Demands<ul><li>The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li>While performing the duties of this class, an employee is regularly required to stand, walk, and sit, talk or hear both in person and by telephone; use hands and fingers repetitively to handle or feel objects or controls and operate computers and other standard office equipment; reach with hands and arms.&nbsp; &nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.</li><li>While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills, work under intensive deadlines and interact with UWWi staff and members and others encountered in the course of work.</li></ul>

United Way of Wisconsin

Techquity Outreach & Navigation Specialist (12 month LTE)

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA) &nbsp;We are seeking a detail-oriented Senior Accountant, Grants Administration, to join our grants administration team within the Finance Department. Reporting to the Controller, this role will be instrumental in establishing and maintaining our grants management infrastructure during a period of significant portfolio growth, including the implementation of a Grants Management system. This position will help manage a diverse portfolio, including both federal and non-federal funding streamsKEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONPre-Award and Proposal Support:<ul><li>Review and analyze proposal budgets for compliance with funder requirements and organizational policies.</li><li>Provide budget development guidance to program teams during proposal preparation.</li><li>Support cost analysis and budget justification development.</li><li>Assist in evaluating institutional commitments and resource requirements for new proposals.</li><li>Review indirect cost applications and cost-sharing commitments.</li><li>Develop and maintain an in-depth understanding of funding mechanisms, funder requirements, budget conditions and spending status for all grants and awards.</li></ul>Grant Administration and Financial Management:<ul><li>Assist with managing the day-to-day post-award administration and financial compliance of grants from setup to closeout.</li><li>Monitor grant expenditures to ensure allocability and allowability in accordance with donor and organizational policies.</li><li>Assist with the management for the subgrantee monitoring processes, collecting, and analyzing data, documenting results, including initial review and risk assessment of potential subgrantee’s operational and organizational risk, review of subgrantees’ Audits, and review of subgrantee audit findings.</li><li>Review and approve expenditures and process cost transfers as needed.</li><li>Prepare and analyze accurate and timely financial reports for internal stakeholders and external funders. Attend and actively participate in grant-related meetings, as assigned.&nbsp;</li><li>Support budget development and expenditure forecasting processes, including assisting with the maintenance of pipeline and burn rate spreadsheets for all of UWW's grant funded programs.</li><li>Assist with timely financial closeout of grants according to the funder's requirements and UWW policy, and reconcile all final deliverables and payments, in conjunction with finance and program staff.</li><li>Assist with the creation of the indirect cost rate proposal/determine the use of the de minimis rate and related final analysis and reporting.&nbsp;</li></ul>Process Development and Systems:<ul><li>Assist with the standardization of grants management processes and procedures across the organization.</li><li>Support the implementation and optimization of our new Grants Management System.</li><li>Help develop and maintain comprehensive grant monitoring procedures.</li><li>Support the development of institutional policies and procedures for grants management.</li></ul>Stakeholder Partnership and Compliance:<ul><li>Collaborate with program teams to provide day-to-day operational support and financial guidance.</li><li>Partner with key stakeholders and provide guidance and training for UWW staff, contractors, and subgrantees, at either the start of their employment or the start of a new grant or as needed, to ensure effective compliance with relevant federal rules and.&nbsp;</li><li>Provide guidance to program staff on expense allocability and allowability.</li><li>Support grant modifications including no-cost extensions, budget reallocations, and scope changes.</li><li>Assist in building federal grant infrastructure and compliance frameworks.</li><li>&nbsp;Support annual audit processes and help establish risk mitigation strategies.</li><li>Coordinate with relevant offices on subgrant set-up and monitoring when applicable.</li></ul>JOB REQUIREMENTS<ul><li>Bachelor’s degree in business administration, Finance, Accounting, or related field.</li><li>3 or more years of experience in grants management in the non-profit&nbsp;sector.</li><li>Proven knowledge of accounting theory and practice, particularly non-profit accounting, reporting, and Uniform Guidance regulations and compliance. Experience with non-profit accounting preferred.</li><li>Demonstrated experience with federal grants management and compliance requirements (e.g., OMB Uniform Guidance.)</li><li>Strong process development and standardization skills.</li><li>Advanced proficiency in Excel and experience with an accounting system. NetSuite experience a plus.</li><li>Excellent project management skills with ability to manage multiple priorities.</li><li>Strong analytical skills with attention to detail with focus on minimizing errors; ability to communicate corrections or changes in a proactive and productive manner and the ability to interpret complex financial data.</li><li>Outstanding communication and stakeholder management abilities.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $84,000 to $91,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

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