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ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We provide expert knowledge of the 211OC resource database and its 
management software, empowering the Information &amp; Referral Specialist to provide each caller with quality 
customer service. By the end of each call, clients are one step closer to receiving the assistance that they need. 
 
 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 
 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 

entitled benefits. 
 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 

situations of abuse, trouble-shoot for additional options. 
 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 

services they feel are most appropriate for their situations. 
 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 

provide them with additional resources and help. 
 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 

Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 
 • Assist callers with different languages by using the Language Line. 
 • Develop an expert working knowledge of the 211OC’s management software including Community 

Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 
 • Other duties as assigned. 
 • Assist with compiling monthly and bi-annual program reporting. 
 • Advocate on behalf of clients who have been denied services. 
 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 
 
 
 


Core Competencies 
 • Active listening and assessment skills 
 • Excellent customer service skills 
 • Computer competency with basic ability to troubleshoot technological failures 
 • Independent decision making skills utilizing processes, systems and resources 
 • Professional communication skills (verbal and written) 
 • Possess skills in proper telephone etiquette which includes being present, patient, professional and proactive 
 • Ability to maintain a calm and sensitive demeanor 
 • Ability to be part of a team, working internally and externally 
 
 
Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable 
 • Must be Bilingual (English and Spanish– verbal and written) 
 • One year of experience working directly with individuals and families in crisis 
 • Ability to work evenings Monday - Friday (1:40 pm – 10:10 pm) and Saturday - Sunday (10:40 am – 7:10 pm) 
 
Compensation 
 
 • $20.91 per hour. Competitive benefits 

 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
While performing the duties of this Job, the employee is frequently required to stand; walk; sit; use hands to finger, 
handle, Talk or hear, or feel; reach with hands and arms and climb or balance. Employee must use computer, so 
corrected eyesight is necessary. The employee must occasionally lift and/or move up to 25 pounds. 
 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Senior Marketing 
Manager Reporting to: Senior Director, Marketing 

 Department: Marketing Position: Full-time/EXEMPT 

 
Purpose of Position 
We are seeking an experienced Senior Marketing Manager to join our team. 
 
The Senior Marketing Manager will play a key role in shaping and maintaining a cohesive brand image for 
Orange County United Way across the community. This role will focus on supporting the marketing and 
communication needs for our Development and Philanthropy teams, signature events, and other key 
marketing initiatives. The successful candidate will manage the end-to-end execution of marketing 
projects, both print and digital, with a hands-on approach to ensuring high-quality output. 
 
In addition, the Sr. Marketing Manager will work closely with and manage a Marketing Specialist, serving 
as their direct supervisor. This includes leading, mentoring, and developing the Marketing Specialist, 
ensuring alignment on project goals, and fostering a collaborative team environment. 
 
Key responsibilities include understanding the unique needs and goals of each project, documenting 
requirements, setting and prioritizing timelines, and ensuring on-time delivery. This role requires strong 
vendor management skills, the ability to work collaboratively across internal teams, and the capability to 
lead both independently and alongside consultants. The Senior Marketing Manager will be expected to 
lead in the execution of projects, ensuring the delivery of high-quality results that align with 
organizational objectives and uphold brand integrity. 
 
Key Duties and Responsibilities 

 • Serve as the lead point of contact for our Development, Grant, Philanthropy, Event and 
Corporate Engagement teams for all marketing requests. 

 • Develop and implement marketing strategies to execute projects timely and successfully. 
Understand the needs, the goals, and the audience to provide guidance and deliver efficient 
solutions. 

 • Oversee budgets and timelines. Responsible for driving projects to on-time completion and 
communicate changes to project timelines, scope, and budget when applicable. 

 • Track projects on the marketing project traffic tool and update status weekly. 
 • Execute projects from concept to completion. 
 • Responsible for all the assets development (email marketing, video production, photoshoots, 

event support, advertising, collaterals, content development, event social media plan, website 
updates, promotional items, etc.). 

 • Understand the principles of branding and design to create and update marketing materials as 


needed. 
 • Create tracking and prepare marketing reports to brief stakeholders on key performance 

indicators (KPIs). 
 • Support and manage other marketing projects as needed. 

 
 
Core Competencies 

 • Excellent written, verbal, presentation, research, problem-solving, and time management skills, 
with a keen attention to detail 

 • Ability to work within tight deadlines, adjust to new priorities, and balance short-term needs 
with long-term strategic initiatives. 

 • Ability to work on multiple projects with different deadlines/objectives simultaneously. 
 • High emotional intelligence and excellent interpersonal skills. Ability to cultivate successful team 

collaboration spirit. 
 • Experience working efficiently with internal cross-functional teams as well as external vendors 

like graphic designers, advertisers, printers, videographers and promo item reps. 
 • Proven experience with event marketing management as well as video production management. 
 • Experience with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, 

etc.) as well as Google collaboration tools (Docs, Sheets, Forms, etc.). 
 • Experience with email marketing platforms like Mailchimp. 
 • Experience managing successful media and print advertising. 
 • Knowledge of WordPress, SEO, and UX/UI best practices. 
 • Well-versed with design tools like Canva and some experience with builders platforms like 

Formstack. 
 • Experience with social media content development. 
 • Experience with basic HTML, CRM platforms, and video editing software. 

 
Job Requirements 

 • 10+ years of project management experience with a proven track record of success completing 
event marketing and print and digital projects. 

 • Bachelor’s degree preferred 
 • Agency experience is a preferred 
 • Semi-flexible hybrid working schedule; 3 days in-office, 2 days remote 

 
Employment Standards 

 • Reacts well under pressure 
 • Treats others with respect 
 • Responsible for own actions 
 • Follows through on commitments 
 • Ability to work independently and proactively 


Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 
View our commitment to Diversity, Equity and Inclusion Statement 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="https://www.unitedwayoc.org/about-us/commitment-to-diversity-equity-inclusion/" target="_blank">https://www.unitedwayoc.org/about-us/commitment-to-diversity-equity-inclusion/</a>
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Senior Marketing Manager

Overall Purpose of this Role: This relationship-focused servant leader helps to support resource development and fundraising strategies on the Virginia Peninsula. This position oversees the United Way of the Virginia Peninsula volunteerism efforts, affinity programs, and donor relationships. &nbsp;As the community fundraiser, funds raised by UWVP are mobilized and leveraged to support direct-service nonprofit organizations, build and support collaborative solutions, and to ensure that households in our community can access assistance for basic needs and long-term supports. The Donor Relations Manager has a critical role in creating unforgettable experiences that resonate with our donors and volunteers, driving meaningful change.Volunteerism • Leads United Way’s annual Day of Caring volunteer event alongside volunteer committees, sponsors, and other staff • Works to connect individuals and groups to volunteer projects available on the Virginia Peninsula • Manages and promotes Volunteer Peninsula, an online volunteer engagement platform • Assists local nonprofit organizations in posting projects and recruiting volunteers • Support UWVP outreach efforts associated with workplace campaigns and community impact in order to mobilize volunteers • Build and uphold organization-wide best practices for volunteer management and retention Donor Retention • Build, manage, and grow a portfolio of donor accounts for the purpose of stewarding and cultivating new and ongoing relationships • Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities • Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition, but that educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving • Support and leverage workplace campaigns and other resource development strategies to provide continual donor communications and engagement &nbsp;Affinity Programs • Harness the power of donor communities to increase giving and amplify their impact in our community o Emerging Leaders Society (ELS): A group of passionate, like-minded, community-focused professionals under the age of 40 who serve our neighbors in need and develop as active advocate leaders for change o Women United (WU): Women United harnesses the power of women to improve the quality of life for women and children on the Virginia Peninsula • Facilitate affinity group programming that provides opportunities for volunteerism, networking, and enrichment • Maintain and grow peer-to-peer fundraising initiatives that are founded in connectedness and impact • Develop new Affinity groups similar to ELS and WU based on research, discussions with donors, and network-wide innovationsKey Competencies • Volunteer Coordination: Proven ability to recruit and engage volunteers • Relationship Building: Ability to engage, motivate, and maintain positive relationships with donors, volunteers, community members, and colleagues • Team Player: Works well with others to achieve a shared goal, while also contributing to the team’s success • Collaborative: Understands the roles and contributions of all community sectors and mobilize resources (financial and human) through meaningful engagement • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines • Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely and maintain high standards of quality in work • Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment • Adaptability to Change: Willingness to adapt to new process, technologies, and program requirements, and help others adjust as well • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact • Action-Oriented: Look for new solutions to old problems, take on new opportunities, and approach challenges with a sense of urgency, high energy, and enthusiasm • Responsive: Ability to respond promptly to internal and external customers, prioritize inquiries, and act as needs arise &nbsp;Qualifications and Experience: • Minimum of 3 years’ experience in nonprofit fundraising or related role • Undergraduate degree in Business Administration, Human Services, or related field • Experience working with volunteers. Preferred professional/leadership experience in the nonprofit sector • Or, a comparable combination of education and work experience • Technical proficiencies in Microsoft Office Suite, internet search engines as an end user, and social media platforms • Ability to be up and moving around for long periods of time, up to 8+ hours a day for events and independently complete event set up that may require moving up to 30 pounds • Valid driver’s license, automobile insurance, and reliable transportation This position works in-office and in the community. Remote and hybrid options are not available. Interested candidates should send their resume to <a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>.

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Donor Relations Manager

ABOUT UNITED WAY:We are the Uniters. We bring people together to solve problems. We identify the most pressing issues in our community, and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can't happen without it.We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and an employer base contribution, a generous PTO policy which includes extended holiday time and summer hours. We also are offering staff a hybrid work schedule in a new office environment. POSITION OVERVIEW:Reporting to the Director, Data Engineering, the Salesforce Database Administrator is the primary provider of internal user support and training, of system maintenance, and of system enhancements to improve utility and data quality for United Way's Salesforce-based service delivery and engagement platforms, as well as other connected application systems. The Salesforce platform that the Administrator will manage currently powers several of our initiatives, including Shared Services family childcare business accelerator, Summer Step-Up and After School and Out-of-School Time grants to partnerships between school districts and community organizations, AmeriCorps program that delivers individualized support to recent newcomers to the US attending Lynn, Salem, and Gloucester Public Schools, and others. A critical member of the team responsible for building United Way's culture of learning, data governance practices, and orientation toward continuous improvement, the Administrator will provide top notch customer service and support primarily to internal users, manage the implementation of changes needed to improve data quality and utility, and support internal users through training and management of a knowledge base. They will collaborate with other UWMB staff, our IT service provider, Salesforce Support, and other contractors to prioritize and deliver enhancements and other development needs, as well as system upgrades.RESPONSIBILITIES:<ul><li>Support, training, and user adoption<ul><li>Users come first. Develop a deep understanding of Salesforce users, their needs and the context in which they are using the platform.</li><li>Triage and promptly respond to internal users' requests for support</li><li>Maintain current training materials, including videos, and usage standards documentation</li><li>Support program staff who interface directly with external users in developing training materials and providing user support when rolling out enhancements</li><li>Serve as a backup to program managers and directors when external database users need technical support, training, and new user accounts</li><li>Train superusers to recognize potential data quality issues related to the processes they manage</li><li>Maintain role hierarchies, permissions, and sharing rules to restrict access to users</li><li>Track user adoption and identify gaps in training</li><li>Manage and develop content of the knowledge base system (training videos, documentation, webinars, etc.)</li><li>Support users in identifying how best to use Salesforce to support new processes and needs that emerge</li></ul></li><li>Maintain data integrity and quality<ul><li>Maintain a data dictionary that clearly defines all variables and metrics calculated by Salesforce platforms and their users</li><li>Develop and routinely monitor data QA reports and dashboards to identify potential issues</li><li>Consult with users to identify potential repairs and enhancements to address and prevent future data quality issues</li><li>Provide training to users that is designed to address and prevent data quality issues</li><li>Consult with users, other Administration team members, and support vendors to develop automated data transformation and transfer processes</li></ul></li><li>Ongoing system improvements and development<ul><li>Proactively identify needs for system improvements and upgrades, as well as changes in practice and procedure that might be necessary to improve efficiency of operations and data quality</li><li>Coordinate with relevant stakeholders throughout the organization to make changes to practices and processes that will improve the efficiency of operations and quality of data</li><li>Manage our Professional Services contract with Agile Cloud Consulting and prioritize requests for customizations, integrations, and other system improvements based on the extent to which they impact data quality and users</li><li>Build and edit custom forms, reports, and dashboards in consultation with users</li><li>Build new flows and improve user interface to make data entry more seamless, automating steps where possible</li><li>Liaise with other United Way team members, Salesforce support, and contracted developers to deliver priority repairs, enhancements, and development of new objects or modules</li><li>Manage the Salesforce development needed to respond to emerging programmatic and organizational data management requirements, such as the launch of new programs and platforms or evolution or sunsetting of extant programs and platforms</li><li>Act as United Way's resident expert in Salesforce technology and the first to know about system releases and other changes</li></ul></li><li>Other duties as assigned</li></ul>REQUIREMENTS:<ul><li>Commitment to diversity, equity, and inclusion and to the mission of the United Way of Massachusetts Bay </li><li>A passion for economic justice</li><li>At least 3 years experience managing complex, time-sensitive projects and/or databases</li><li>At least one year of experience managing Salesforce technology and creating flows of automation inside of Salesforce</li><li>Knowledge of best practices in data quality assurance, system administration, and user support</li><li>Strong written, oral, and visual communication skills</li><li>Ability to provide top notch customer service and problem solving support to colleagues internally as well as to our external partners</li><li>Ability to quickly learn to use new technology and software</li><li>Ability to prioritize, manage and hold oneself accountable for completing multiple tasks</li><li>Ability to work independently as well as part of a team</li><li>Experience teaching, coaching or training is a plus</li><li>Experience with Python/Jupyter Notebook is a plus</li><li>Ability to work a hybrid schedule, with a minimum of one day per week in the office</li></ul>United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3613826-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3613826-554005.html</a> &nbsp;

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Salesforce Database Administrator

About the United Way of Stanislaus County: Envisioning the transformation of communities to empower human capital achievement, we serve as a catalyst for enhancing collective impact in health, education, and financial stability. Our core values include compassion, transparency, integrity, collaboration, innovation, and activation. Unapologetically committed to diversity, equity, and inclusion, we work urgently to drive impact in health, education, and financial stability. As a results-driven organization dedicated to excellence, we appreciate employees who can clearly articulate their progress toward deliverables and identify areas where they require support. We aspire to be an organization that accelerates professional development while pioneering innovative solutions to longstanding community challenges. We seek collaborators who embrace a growth mindset, lead with curiosity and transparency, and demonstrate a strong work ethic.Diversity, Equity, and Inclusion are fundamental to achieving our impact:United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap.Position Summary:The United Way Financial Stability Manager develops and oversees the programs and services United Way offers to reduce the racial wealth gap. This is a pivotal role in organizing and overseeing free tax preparation events and initiatives, aimed at helping individuals and families access essential tax services, tax credits, and financial education. This individual will collaborate with various partners and volunteers to ensure the successful execution of tax preparation programs that benefit our community. The Financial Stability Manager is responsible for building and implementing a strategic plan that focuses on increasing the number of tax returns filings and ITIN application submissions for low-income community members.Key Responsibilities/Essential Functions:· Program Planning and Coordination:o Plan, coordinate, and execute free tax preparation program in accordance with United Way guidelines and goals.o Collaborate with partner organizations, community groups, and volunteers to ensure seamless program delivery.o Work closely with the Director of Impact and Director of Operations to implement and oversee a detailed program schedule and budget.o Monitor the program budget and ensure program schedule is on track with both deliverables and budget.o Lead and/or coordinate comprehensive training for free tax preparation services and/or financial resilience workshops.· Community Engagement:o Foster and maintain cross-sector community partnerships (i.e. other nonprofits, government, and business partners).o Implement marketing and outreach strategies to raise awareness about free tax preparation services and available credits, especially targeting low-income individuals and families.o Utilize various channels such as social media, community events, and partnerships to promote tax assistance programs.o Outreach to organizations with shared values or missions to promote services to individuals and families they serve. This may also include outreach at community events.· Volunteer and Site Management:o Recruit, train, and supervise volunteers, ensuring they are equipped to provide accurate tax assistance.o Manage volunteer schedules and provide ongoing support to volunteers. throughout the tax season.o Manage and support the sub-granted partner sites (if applicable, Family Resource Centers) contracted to provide free tax preparation services.· Client Assistance:o Assist clients in understanding tax credits, deductions, and eligibility criteria.o Address client inquiries and concerns related to tax preparation services.o Provide/coordinate free tax preparation services and financial education for eligible individuals and families/priority populations.· Reporting and Compliance:o Ensure that tax preparation services comply with IRS regulations and standards.o Conduct quality checks on tax returns to minimize errors.o Maintain accurate records of program participants, services provided, and outcomes achieved.o Compile and submit necessary reports and documentation to United Way and relevant agencies, especially regarding grant and funding opportunities.· Other duties as assigned.

United Way of Stanislaus County

Financial Stability Manager

UNITED WAY OF STANISLAUS COUNTYJOB DESCRIPTIONJob Title: &nbsp;Director of Impact &nbsp;Reports to:&nbsp; Chief Executive OfficerStatus: &nbsp;Full-time permanent. Exempt.&nbsp;Location:&nbsp;Modesto, CAAbout the United Way of Stanislaus County:&nbsp;Envisioning the transformation of communities to empower human capital achievement, we serve as a catalyst for enhancing collective impact in health, education, and financial stability.&nbsp; Our core values include compassion, transparency, integrity, collaboration, innovation, and activation.&nbsp; Unapologetically committed to diversity, equity, and inclusion, we work urgently to drive impact in health, education, and financial stability.&nbsp;As a results-driven organization dedicated to excellence, we appreciate employees who can clearly articulate their progress toward deliverables and identify areas where they require support.&nbsp;We aspire to be an organization that accelerates professional development while pioneering innovative solutions to longstanding community challenges.&nbsp; We seek collaborators who embrace a growth mindset, lead with curiosity and transparency, and demonstrate a strong work ethic.&nbsp;Diversity, Equity, and Inclusion are fundamental to achieving our impact:United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap.&nbsp;Position Summary: &nbsp;The Director of Impact will oversee the organization's programs, service delivery and overall impact work and foster a culture of collaboration, strategic partnerships, and excellence. The Director of Impact is an integral role as impact is the core to the mission and vision. Specifically, this includes capacity building for and with community-based organizations, free tax preparation, health equity and economic mobility work to advance wealth in disinvested communities, overseeing the 211 and mobilizing community resources and piloting or overseeing all strategic initiatives related to impact that arise, working closely with the CEO and designated senior leadership.&nbsp;Key Responsibilities/Essential Functions:&nbsp;<ul><li>Impact:<ul><li>Provide strategic direction and oversight of all programs, services, and partnerships to advance the mission and vision.&nbsp;</li><li>Work closely with the CEO and senior leadership to execute the organization's strategic vision.</li><li>Provides insight into impact, partnerships, and strategic initiatives.&nbsp;</li><li>Represent the United Way in community meetings specific to service alignment.&nbsp;</li><li>Oversees program development, including the design, implementation, and evaluation of community impact programs.&nbsp;</li><li>Working with CEO and grant writing team to provide program specific insights for fund development. In addition to grants, this includes providing impactful information for events, storytelling, marketing, and general fund development work.&nbsp;</li></ul></li><li>Innovation:<ul><li>Continuously identifying new ways to fulfill the mission and vision, including ongoing improvement.&nbsp;</li><li>Bridging and connecting United Way programs and services to local initiatives.&nbsp;</li><li>Developing systemic change internally and externally to move the needle on core issues like the racial wealth gap or social determinants of health or education.&nbsp;</li><li>Staying up to date on policy, best practices, and new models to be a key thought leader in the community.&nbsp;</li></ul></li><li>Program Management/Operational Oversight:<ul><li>Monitor program outcomes and impact, making data-driven recommendations for improvement. This includes monitoring progress toward goals and supporting project management across various workstreams.&nbsp;</li><li>Responsible for all grant reports and regular impact reports for the CEO and ensures proper data collection and evaluation of programs and services is occurring and reviewed regularly.&nbsp;</li><li>Collaborate with program leaders to ensure alignment with the organization’s mission and goals, both internally and externally.&nbsp;</li><li>Oversee program specific budgets which includes both restricted grant revenue and unrestricted funding allocated to the department, working closely with finance team.&nbsp;</li></ul></li><li>Department budget:<ul><li>Partner with the CEO and designated finance lead(s) to develop and manage the organization's budget. This includes informing grant budgets for new funding opportunities.&nbsp;</li><li>Identify opportunities to diversify funding as relevant to community impact (i.e. new grant streams, fee for service opportunities).&nbsp;</li><li>Provide needed data and impact stories for grant proposals, events, or other forms of fund development.</li></ul></li><li>Team Leadership:<ul><li>Foster a culture of teamwork,&nbsp;accountability, and innovation among staff by encouraging creative thinking, experimentation, and the adoption of emerging paradigms. This teamwork is across both direct reports and across the leadership team.&nbsp;</li><li>Lead, mentor, and develop a high-performing team within the Impact Department while ensuring cross team collaboration.</li><li>Lead change management efforts to ensure the smooth adoption of transformation initiatives, including communication, stakeholder engagement, and training programs.&nbsp; Inspire employees and serve as a role model for the behavior needed to affect organizational change.&nbsp;</li><li>Promote diversity, equity, and inclusion within the organization.&nbsp;</li></ul></li><li>Community Engagement:<ul><li>Build and maintain strong relationships with key stakeholders, including donors, partners, and community leaders.</li><li>Represent United Way in public forums and advocate for issues aligned with the organization's mission.</li></ul></li><li>Strategic Planning:<ul><li>Engage in strategic planning and departmental workplans to measure progress toward goals, working closely with the CEO and senior leadership. This includes engaging direct reports and providing training and monitoring support.&nbsp;</li></ul></li><li>Other duties as assigned.&nbsp;</li></ul>Qualifications:<ol><li>Bachelor's degree in a relevant field (master’s degree preferred) or equivalent combination of experience and education.</li><li>Proficient in Microsoft Office.</li><li>Proven experience in community impact work.</li><li>Project and program management experience.</li><li>Commitment to the mission and values of United Way.</li><li>Current California Class C driver’s license and verifiable automobile insurance.</li></ol>Required Skills and Abilities:<ol><li>A passion for working with nonprofit organizations and the community, demonstrated through their work, extracurricular activities, or volunteering.</li><li>Proven experience creating and implementing complex, high impact programs and services that include multiple partners and stakeholders.&nbsp;</li><li>Strong financial acumen and experience managing budgets.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Visionary thinker with the ability to inspire and lead a team.</li><li>Strong team orientation, positive attitude, integrity, self-motivation, and discipline.</li><li>Attention to detail, reliability, and organizational skills.</li><li>Strong analytical skills with the ability to pull information from multiple sources and draw sound conclusions.&nbsp;</li><li>Evaluation and measurement of program impact and service delivery (i.e. Results Based Accountability).&nbsp;</li><li>Proven leadership experience in nonprofit management or a related field.</li><li>Demonstrated ability to adapt to evolving environments and navigate ambiguity.</li><li>Demonstrated commitment to diversity, equity, and inclusion.</li><li>Ability to assess the organization's needs and take initiative to meet those needs.&nbsp;</li><li>Ability to work independently, self-manage priorities and goals for projects, and consistently meet deadlines.&nbsp;</li><li>Lead others both internally and externally.&nbsp;</li></ol>Environmental Conditions:<ul><li>Indoors&nbsp;in a typical office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes.</li><li>Travel to offsite locations with exposure to noise, heat, and cold approximately.</li><li>Frequent computer use at designated workstation.&nbsp;</li><li>Frequently working at a fast pace with unscheduled interruptions.&nbsp;</li><li>Responsibilities may require an adjusted work schedule and evening/weekend hours to meet deadlines.&nbsp;</li><li>May occasionally move (walk or drive) from one work location to another.</li></ul>Physical Demands:<ul><li>Attendance and punctuality.</li><li>Mobility within the office.</li><li>Ability to walk, sit, stand, and climb stairs.</li><li>Ability to work in hot and cold environments.</li><li>Ability to lift 50 pounds.</li><li>Ability to drive a vehicle.&nbsp;</li></ul>Benefits and Compensation:&nbsp;<ul><li>The salary range is $80,000-90,000.&nbsp;</li><li>Health benefits the first month following (60) days of continuous employment.&nbsp;</li><li>401K option is available after ninety (90) days of continuous employment.&nbsp;</li></ul>Changes: This job description will be updated if duties and responsibilities change significantly.&nbsp; &nbsp;Job functions are subject to modification based on business necessity. Job functions are subject to modification based on business necessity. This job description lists typical examples of work and is not an exhaustive list of every daily duty required to meet core job requirements. An employee may be required to perform other duties not listed.ADA/FEHA:&nbsp;The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.&nbsp;EEO:&nbsp;The Company is an equal employment opportunity employer.

Director of Impact

Job Title: &nbsp;Capacity Building Manager&nbsp;Reports to:&nbsp; Director of Community Impact&nbsp;Status: &nbsp;Full-time, permanent. Exempt. &nbsp;Location:&nbsp;Modesto, CAAbout the United Way of Stanislaus County:&nbsp;Envisioning the transformation of communities to empower human capital achievement, we serve as a catalyst for enhancing collective impact in health, education, and financial stability.&nbsp; Our core values include compassion, transparency, integrity, collaboration, innovation, and activation.&nbsp; Unapologetically committed to diversity, equity, and inclusion, we work urgently to drive impact in health, education, and financial stability.&nbsp;As a results-driven organization dedicated to excellence, we appreciate employees who can clearly articulate their progress toward deliverables and identify areas where they require support.&nbsp;We aspire to be an organization that accelerates professional development while pioneering innovative solutions to longstanding community challenges.&nbsp; We seek collaborators who embrace a growth mindset, lead with curiosity and transparency, and demonstrate a strong work ethic.&nbsp;Diversity, Equity, and Inclusion are fundamental to achieving our impact:United Way of Stanislaus County envisions a region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap.&nbsp;Position Summary: &nbsp;The Capacity Building Manager is responsible for designing, implementing and overseeing capacity building work which includes both group trainings, workshops and individualized (one on one) coaching, training and convening community partners and agencies to improve their effectiveness. This position involves assessing community needs, collaborating with diverse stakeholders, professional development, and evaluation to strengthen local community organizations in Stanislaus County. This position is critical to the United Way mission as it advances the sustainability and effectiveness of our community partners, in turn, improves services for those most vulnerable and disinvested within our community. This role requires someone who is both a connector, networker, researcher, and facilitator who is committed to continuous learning and quality improvement.&nbsp;Essential Functions and Responsibilities:&nbsp;<ul><li>Stakeholder engagement and training:&nbsp;<ul><li>Facilitate all capacity building workshops (cohort based), training, and one on one coaching for community partners.&nbsp;</li><li>Responsible for recruiting and screening trainers, subject matter experts and handling all enrollment and registration for workshops.&nbsp;</li><li>Create and implement existing research-based capacity building tools to our partners.&nbsp;</li><li>Cultivate relationships with new community partners that have a mission or intersection that overlaps with United Way’s mission and vision.&nbsp;</li><li>Promote workshops and training through various channels (i.e. newsletters, presentations).&nbsp;</li><li>Create various forms of learning-in person, digital, self-studies.&nbsp;</li><li>In addition to regularly convening and training, ensure transparency by sharing shared measurement and progress toward shared goals.&nbsp;</li><li>Exceptional networking and convening experience that engages a diverse group of cross sector partners including, but not limited to: small business development center, funders, government employees and community organizations.&nbsp;</li><li>Working with other department leads to conduct presentations and support cross-department convenings and partner trainings.&nbsp;</li><li>May include but not limited to internal program trainings, volunteer convenings and trainings (both United Way and partner volunteers) or working with other staff (i.e. DEI Manager) on DEI related capacity building.&nbsp;</li><li>Special projects on a case-by-case basis relevant to position and skillset.&nbsp;</li></ul></li><li>Monitoring, Evaluation and Learning:&nbsp;<ul><li>Regularly research best practices, evidence-based practices and nonprofit innovations that align with the community needs and community partner focus areas for community solutions.&nbsp;</li><li>Ability to understand the root causes of the community needs identified and create big picture strategies and initiatives to tackle complex social issues aligned with United Way’s mission.&nbsp;</li><li>Provide presentations (both internally and externally) that share insight and knowledge gained.&nbsp;</li><li>Create mixed-methods (i.e. surveys, qualitative interviews) measurement tools for sustainability and capacity building of community partners.&nbsp;</li><li>Create and implement organization assessments to monitor capacity building and program outcomes.&nbsp;</li><li>Conduct regular asset mapping to determine gaps or overlaps in services and increase efficiency.&nbsp;</li><li>Prepare regular reports, outcomes, and maintain up-to-date documentation of program-related information.</li><li>Provide technical assistance to community partners.&nbsp;</li></ul></li><li>Reporting and Compliance&nbsp;<ul><li>Project management.&nbsp;</li><li>Grant reporting and monitoring as well as supporting grant applications.&nbsp;</li><li>Managing program budget, working alongside the COO and Director of Impact.&nbsp;</li></ul></li><li>Other duties as assigned.</li></ul>Qualifications:<ol><li>Bachelor's degree in a relevant field (master’s degree preferred)</li><li>Proficient in Microsoft Office Suite.</li><li>Strong project management skills and familiarity with project management tools. &nbsp;</li><li>Commitment to the mission and values of United Way.</li><li>Current California Class C driver’s license and verifiable automobile insurance.</li></ol>Required Skills, and Abilities:<ol><li>A passion for working with nonprofit organizations and the community, demonstrated through their work, extracurricular activities, or volunteering.</li><li>Strong facilitation/teaching skills (both in person and virtual in both large and small groups).</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Visionary thinker with the ability to inspire and lead a team.</li><li>Strong team orientation, positive attitude, integrity, self-motivation, and discipline.</li><li>Attention to detail, reliability, and organizational skills.</li><li>Ability to create content for both participant learning and for marketing and promotion of the work.&nbsp;</li><li>Extremely detail oriented. &nbsp;</li><li>Proven leadership experience in nonprofit management or a related field.</li><li>Demonstrated ability to adapt to evolving environments and navigate ambiguity.</li><li>Demonstrated commitment to diversity, equity, and inclusion.</li><li>Ability to assess the organization's needs and take initiative to meet those needs.&nbsp;</li><li>Ability to work independently, self-manage priorities and goals for projects, and consistently meet deadlines.</li><li>Ability to connect and create strong and lasting relationships with partners and cultivate trust as a subject matter expert and collaborator.&nbsp;</li></ol>Environmental Conditions:<ul><li>Indoors&nbsp;in a typical office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes.</li><li>Travel to offsite locations with exposure to noise, heat, and cold approximately.</li><li>Frequent computer use at designated workstation.&nbsp;</li><li>Frequently working at a fast pace with unscheduled interruptions.&nbsp;</li><li>Responsibilities may require an adjusted work schedule and evening/weekend hours to meet deadlines.&nbsp;</li><li>May occasionally move (walk or drive) from one work location to another.</li></ul>Physical Demands:<ul><li>Attendance and punctuality.</li><li>Mobility within the office.</li><li>Ability to walk, sit, stand, and climb stairs.</li><li>Ability to work in hot and cold environments.</li><li>Ability to lift 50 pounds.</li><li>Ability to drive a vehicle.&nbsp;</li></ul>Benefits and Compensation:&nbsp;<ul><li>Salary range is $70,00-$80,000.&nbsp;</li><li>Health benefits the first of the month following sixty (60) days of continuous employment.&nbsp;</li><li>401K option is available after ninety (90) days of continuous employment.&nbsp;</li></ul>Changes: This job description will be updated if duties and responsibilities change significantly.&nbsp; &nbsp;Job functions are subject to modification based on business necessity. Job functions are subject to modification based on business necessity. This job description lists typical examples of work and is not an exhaustive list of every daily duty required to meet core job requirements. An employee may be required to perform other duties not listed.ADA/FEHA:&nbsp;The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.&nbsp;EEO:&nbsp;The Company is an equal employment opportunity employer.

Capacity Building Manager

UNITED WAY OF KING COUNTY IS SEEKING ASenior Director of Community Investment &amp; Economic MobilityJanuary 10, 2025Job Announcement – Senior Director of Community Investment &amp; Economic MobilityAt United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.&nbsp;Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability.&nbsp; &nbsp;Job Summary:The Senior Director, Community Investment and Economic Mobility provides strategic vision and leadership regarding United Way’s BIPOC asset building loan and grant funding strategies and leads community engagement with key ecosystem partners in our endeavors to work side by side with community to ensure an equitable future for everyone.&nbsp;The position has two primary areas of leadership: 1) Serving as the primary liaison between United Way King County and our community lending partners and 2) Developing relationships and thought partnership with key eco-system partners working in the BIPOC asset building and economic mobility space. 3) Working alongside the Sr. Director of Equitable Philanthropy to support grantmaking to key ecosystem partners as part of the 5 year Bridging the Wealth Gap Campaign.The position is part of the CST leadership team and has an important collaborative, cross-team leadership role, stewarding, advising, and participating in efforts for which they might not be directly responsible. The role utilizes the support of internal United Way of King County resources and external community resources, and the position maintains mutually beneficial relationships with community organizations, philanthropy, board volunteers, and other partners.Compensation:.<ul><li>The pay range for this job is $118,750 - $125,000.</li><li>Medical, dental, vision and life insurance</li><li>32 days of PTO (including holidays)</li><li>403(b) retirement savings plan</li><li>Subsidized Transit Pass (Orca Card)</li></ul>Essential Duties:<ul><li>Directs the programmatic work of United Way’s BIPOC asset-building strategies and the successful accomplishment of organizational objectives including:</li><li>Program Management:<ul><li>Working with Campaign lead and committee on implementing internal program launch timeline.</li><li>Mapping out both internal and external stakeholder involvement in program (i.e. UWKC finance, operations and external ecosystem partners.).</li><li>Coordinating with campaign staff on internal program launch documentation</li><li>Planning milestones over life of program and develop plans for the guarantee program.</li><li>Tracking alignment and progress with UWKC's theory of change (implicitly, this role is closest to the program inside UWKC and should recognize when program adjustments are needed and serve as point person on these adjustments).</li><li>Ability to communicate to UWKC's internal and external stakeholders what the Program is seeking to do, explaining progress.</li></ul></li><li>Lender Engagement:<ul><li>Serving as the primary liaison between Locus on the creation of the Puget Sound Loan Guarantee Pool and the local consultant assisting with the creation of that fund.</li><li>Working alongside consultant during initial fund start up to introduce the program to local lender ecosystem (w. support from Locus).</li><li>Organizing stakeholder workshops to promote the program locally (w. support from Locus).</li><li>In addition to the above which is about generating leads for lender enrollment, this role should be regularly in touch with lenders to get feedback to inform adjustments and progress toward theory of change.&nbsp;</li><li>Potentially serve as part of the body that approves lenders into the program.</li></ul></li><li>Reporting:<ul><li>Internally identifying the reporting criteria (ex: what is important for UWKC to track) (w. support from Locus).</li><li>Coordinating an internal process and timeline around reporting.</li><li>Operationalizing lender reporting with Locus.</li><li>Serve as lead in sharing program learnings with other UWs and potential partners. May involve working with Communications team at UWKC.</li></ul></li><li>Other Key Duties:<ul><li>Participates in Community Services Team leadership and strategic planning and supports teamwork to implement United Way’s shared racial equity vision and practices.</li><li>Develops ongoing relationships in the community and participates in and represents United Way/CST with external collaboratives and coalitions focusing on BIPOC agency capacity building, participatory funding, etc., so that asset building related grantmaking is guided, informed by, and/or co-created with those most impacted by structural racial inequities.</li><li>Participates in and represents United Way/CST with external collaboratives and coalitions focusing on BIPOC community asset building, BIPOC agency capacity building, participatory funding, etc.&nbsp;</li><li>Works with local and national organizations including funders and advocacy groups aligned with the United Way of King County Equity Funds; promotes United Way’s initiatives and identifies and implements equitable strategies and leverages additional funding sources.</li></ul></li></ul>Knowledge, Skills, and Abilities:<ul><li>Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.</li><li>Extensive understanding of community development finance, lending experience and familiarity with how community development lenders work (how they find clients/borrowers, underwrite loans, etc).</li><li>Lived experience and/or demonstrated professional skills working within a diverse work environment.</li><li>Demonstrated intermediate knowledge of trends and best practices in asset building approaches for historically marginalized communities and can apply knowledge gained to enhance and advance United Way strategies.</li><li>Successful track record building relationships with a diversity of stakeholders and collaborating effectively to develop and implement strategies.</li><li>Familiarity with Special Purpose Credit Programs and Community Development Financial Institutions.</li><li>Demonstrated ability to work in a fast-paced environment with a high level of accuracy, attention to detail, and ability to work effectively under deadline pressures.</li><li>Proven ability to communicate effectively (verbal and written) and ability to adapt style variety of mediums and audiences.&nbsp;</li><li>Demonstrated strong analytical and problem-solving skills. Demonstrated ability to analyze complex problems/issues and to communicate effectively with others.</li><li>Demonstrated ability to respond to both opportunities and obstacles with agility and flexibility to keep teams on track to meet project goals.</li><li>Demonstrated intermediate proficiency with Microsoft Office products and competency to adopt new technology needed to perform role.</li></ul>Education and/or Experience:Bachelor’s degree specializing in Business, Finance, Public Administration, Nonprofit Management, or a related discipline; and 5-10 years progressively responsible project management experience.&nbsp; Must have at least ?? years of progressively responsible leadership experience in areas such as housing and community development, community development finance, small business lending and capacity building, and/or program management. Demonstrated community development finance experience is required.Additional Information:United Way of King County is an exceptional workplace that can provide you with:<ul><li>Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Ongoing collaboration with diverse staff and other constituents</li><li>A desirable culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunities to help solve the community's toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Many other benefits that we are happy to discuss with you.</li></ul>Application Procedures:Please click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=572240&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application.&nbsp;***Applicants MUST apply at the United Way of King County Career Center to be considered for this position.&nbsp; Click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=572240&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to access the Career Center to apply.***

United Way of King County

Senior Director of Community Investment & Economic Mobility

United Way of Johnson County Executive Director serves as the primary leader and strategist for the organization, overseeing it’s overall operations, growth and impact to the community to advance the organizations mission to organize caring people to identify and meet human needs in our community.Primary Duties and Responsibilities:<ul><li>Oversee all fundraising and advancement efforts including annual residential and workplace campaigns, grant seeking opportunities, event-based fundraising and supporter acquisition and cultivation efforts.&nbsp;</li><li>Oversee all grantmaking efforts from the solicitation of applications and the convening of community allocation and review panels to the eventual disbursement of funds.&nbsp;</li><li>Oversee the management of financial resources, including accurate record keeping, regular reporting, and budgeting.</li><li>Oversee all marketing efforts, including fostering positive relationships with agency partners, business leaders, government entities, and current and prospective donors.</li><li>Oversee all United Way of Johnson County programming, including, Fast Track, Day of Caring, and Christmas Angels, No Place to Call Home and Helpline.&nbsp;</li><li>Oversee all United Way of Johnson County&nbsp; &nbsp;staff and volunteers including building and leading high-performing teams, ensuring alignment and collaboration to achieve organizational results.&nbsp;</li><li>Work closely with United Way of Johnson County Board of Directors to achieve strategic initiatives.</li><li>Serve as a champion for the United Way of Johnson County’s work and impact within the community.</li></ul>Minimum Qualifications:<ul><li>Bachelor of Arts or Bachelor of Science&nbsp;</li><li>Five (5) years of management experience&nbsp;</li><li>Experience on issues relevant to the organization, such as work force development, financial stability and poverty</li><li>Demonstrated ability to develop and implement strategic plans and drive organizational success</li><li>Proven ability to build teams, develop partnerships and build collaboration</li><li>Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving problems</li><li>Project and/or program management experience with a demonstrated ability to develop, implement and execute to achieve desired outcomes</li><li>Passion for social impact and Community Service</li><li>Proven track record of integrity with a demonstrated ability to build trust</li></ul>The Ideal Candidate<ul><li>Previous or current United Way Experience</li><li>Bachelor of Arts or Science in a related field</li><li>Five plus years of management experience in the non-profit sector</li><li>Johnson County Resident</li><li>Expertise on issues relevant to the organization, such as work force development, financial stability and poverty</li><li>All other items listed above</li></ul>

United Way of Johnson County

Executive Director 

Job Summary:The Associate Vice President, Major Gifts directs all aspects of high-level donor cultivation, stewardship and relationship management. Reporting to the VP, Chief Advancement Officer, the Associate Vice President, Major Gifts will lead, drive, and catalyze innovations to both maintain and develop United Way of Tucson and Southern Arizona’s presence in major and legacy giving. This position will work in tandem with Annual Giving and is responsible for guiding staff in building relationships with current and potential Leadership Givers and Major Donors, raising the resources necessary to fund United Way of Tucson and Southern Arizona programs and operations. All United Way of Tucson and Southern Arizona (UWTSA) programs and strategies work toward eliminating racial, ethnic, and socio-economic disparities for an educated, thriving, and equitable community. United Way offers competitive wages and a generous benefits packet with employer contributions for full time employees including medical, dental, 401K, HRA, PTO, 13 paid holidays, and opportunities for educational and professional development. For more information about our organization, see <a href="http://www.unitedwaytucson.org" target="_blank">www.unitedwaytucson.org</a>.Salary - $80,000/annuallyResponsibilities:Leadership/Major Gifts Giving•&nbsp;&nbsp;&nbsp;&nbsp;Meet and/or exceed Annual Campaign goals by cultivating, four, five and six figure gifts.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Direct, design, organize, and implement strategy to segment, prospect, cultivate, solicit to retain, and grow leadership and major givers. •&nbsp;&nbsp;&nbsp;&nbsp;Provide Major Gifts initiatives and retention plan ($10,000 - $500,000) including the Tocqueville Society. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for the coordination of the Tocqueville Society, Committee and Events.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Work with Marketing to create Tocqueville Welcome packets and Tocqueville Acknowledgement Webpage. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and direct strategies to grow and retain leadership givers and increase funds from current members. •&nbsp;&nbsp;&nbsp;&nbsp;Successfully manage the Women United Affinity Group with support from the Director of Advancement to grow their membership numbers and increase fundraising dollars to UWTSA. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure Community Development reaches their financial goals by securing and developing existing and new corporate and foundation grants and individual giving. •&nbsp;&nbsp;&nbsp;&nbsp;Develop effective donor management and retention programs to increase the share of dollars directed to the United Way of Tucson and Southern Arizona impact areas from current and new donors.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain effective communication plan that keeps donors and prospects informed and involved with United Way of Tucson and Southern Arizona. •&nbsp;&nbsp;&nbsp;&nbsp;Develop sponsorships and provide support for events such as: &nbsp;the Annual Leadership Recognition Event; Leadership Giving presentations; planning and logistics of all Tocqueville Society events. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that collateral materials and recognition programs are timely, effective, and appropriate. •&nbsp;&nbsp;&nbsp;&nbsp;Provide training and information to the Annual Campaign team to assist in managing, soliciting, and recognizing leadership givers and prospects within their areas of responsibility and help to transition these donors from the annual workplace campaign. •&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities and develop programs to attract new leadership givers from segmented markets, taking the lead role with specific markets as assigned. •&nbsp;&nbsp;&nbsp;&nbsp;Work with Leadership Giving team to identify and develop Endowment and Planned Giving prospects.Philanthropic Funds (DAF’s)•&nbsp;&nbsp;&nbsp;&nbsp;Direct, design, organize, and implement strategy to cultivate, solicit, and grow Philanthropic Funds. •&nbsp;&nbsp;&nbsp;&nbsp;Provide superior customer relationship management. •&nbsp;&nbsp;&nbsp;&nbsp;Develop effective donor management programs to increase the share of dollars directed to United Way of Tucson and Southern Arizona impact areas from current and new account holders.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain effective communication plan that keeps account holders and prospects informed and involved with United Way of Tucson and Southern Arizona. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that collateral materials and account holder recognition programs are timely, effective and appropriate. •&nbsp;&nbsp;&nbsp;&nbsp;Direct the administration of the Philanthropic Fund program by the Donor Relations Director to ensure proper customer service, including quarterly communications, and be knowledgeable regarding accounting and deployment of funds.Management and Administrative Functions•&nbsp;&nbsp;&nbsp;&nbsp;Build and lead a diverse Leadership Giving team that enables the organization to succeed; Hire the right people; Demand high performance and results; Ensure staff’s work aligns with mission and strategy. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and implement strategic long-range plans for Leadership Giving team; track/report results. •&nbsp;&nbsp;&nbsp;&nbsp;Direct and manage employees, interns, consultants, and volunteers. &nbsp;Ensure staff work plans meet organizational goals and objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Utilize volunteer’s skills and knowledge to call on assigned individuals and accounts to increase leadership giving. •&nbsp;&nbsp;&nbsp;&nbsp;Maintain donor and prospect records and current files. •&nbsp;&nbsp;&nbsp;&nbsp;Monitor and track campaign progress and provide analysis for forecasting and use by the RD Team, Campaign Cabinet and Board of Directors. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with team timely planning and completion for necessary Campaign marketing strategies and materials to support success of annual goals and objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Establish, monitor, and administer budget and expenses within budget requirements, including planning and managing budget line items for specific outcomes.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Counsel and assist staff in professional growth and development within United Way of Tucson and Southern Arizona and the community. Conduct timely performance evaluations. •&nbsp;&nbsp;&nbsp;&nbsp;Perform duties in accordance with United Way of Tucson and Southern Arizona policies and procedures such as managing/attending staff meetings, completing accurate and timely timesheets and expense reports. •&nbsp;&nbsp;&nbsp;&nbsp;Create, modify, and maintain routine and special letters, memos, and reports using word processing, database, spreadsheet and other software packages.Strategic Positioning•&nbsp;&nbsp;&nbsp;&nbsp;Cultivate relationships with public and private groups to present United Way of Tucson and Southern Arizona’s vision, mission, services, and programs.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Fulfill United Way of Tucson and Southern Arizona goals of cost-effective fundraising and community building. •&nbsp;&nbsp;&nbsp;&nbsp;Is present and visible in the community and with partners, donors, volunteers, etc.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Engages, listens and understands community aspirations.Other Duties as AssignedQualifications, Skills and Abilities•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in business, communications or related field, or equivalent combination of education and work experience. •&nbsp;&nbsp;&nbsp;&nbsp;Five to seven years of experience in resource development, donor relations or related field. •&nbsp;&nbsp;&nbsp;&nbsp;Experience and success in managing relationships and securing support from accounts and individuals. •&nbsp;&nbsp;&nbsp;&nbsp;Desire and ability to work in team- oriented work environment. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated supervisory experience and ability to motivate and manage staff, donors, and volunteers. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality and to respect and observe organizational protocol. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to motivate and manage donors, volunteers, and staff. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and verbal communication, public speaking, training, facilitation, administrative and interpersonal skills. •&nbsp;&nbsp;&nbsp;&nbsp;Event planning and management, accounting, budget development and management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Computer skills including CRM, Windows-based software (Word and Excel), e-mail and calendar, and presentation software. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to maintain a flexible work schedule and adjust it as required by changing activities. •&nbsp;&nbsp;&nbsp;&nbsp;Must possess a valid driver’s license, current auto insurance, daily access to a reliable vehicle and able to lift up to 30 pounds. POLICY STATEMENTThe United Way of Tucson and Southern Arizona is an equal opportunity employer. We champion diversity, equity, and inclusion. We take action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected status. &nbsp;

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