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OVERVIEWMission: To improve lives by mobilizing the caring power of Greater Kansas CityWe’re more than fundraisers. We’re hand-raisers and game-changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way Greater Kansas City unites donors, volunteers, businesses, nonprofits, and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting. &nbsp;&nbsp;We are a team of adaptive, driven, focused, and flexible innovators working to solve and support some of the biggest challenges in our community. Our team culture is collaborative, and our office environment is flexible, with a hybrid virtual and in-office environment.&nbsp; We believe that working hard and playing hard are essential to a job well done. Come be a part of the pinnacle nonprofit in our community!JOB IDENTIFICATIONJob Title: Quality Assurance and Training ManagerDepartment: Community Impact - 211POSITION SUMMARYLocation: Hybrid, must reside within an hour of office addressReporting to the Vice President 211, this position is responsible for overseeing and coordinating quality assurance policies and training plans for the 211-contact center according to established protocols and Inform USA accreditation standards to ensure quality service to United Way 211 clients. Also, this individual will oversee and coordinate training plans for contact center employees. This includes leading the development of new and ongoing training opportunities for contact center employees, leading training for new contact center employees, and leading the annual Inform USA certification for eligible staff.RESPONSIBILITIESPosition Duties &amp; Responsibilities: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Training &amp; Staff Development<ul><li>Collaborates with Vice President, Contact Center Managers, and other key staff to implement and enhance new hire and ongoing training for frontline contact center staff.</li><li>Partners with leadership to plan and facilitate bimonthly staff meetings.</li><li>Utilizes the 211 Community Resource Specialist (CRS) Standard Operating Procedures and Manual during training and coaching sessions. Updates procedures as needed.</li><li>Incorporates Inform USA accreditation standards and training materials, updating materials to meet the highest standards of information and referral services.</li><li>Regularly evaluates and improves efficiencies and processes in a virtual training environment for remote contact center operations.</li></ul>Quality Assurance<ul><li>Ensures monthly Quality Assurance (QA) review of individual contact center staff performance, including review of data entry and call recordings, is completed in a timely manner.</li><li>Collects all required materials and distributes monthly scorecard packets to each contact center staff member in a timely manner.</li><li>Reviews and evaluates call data records monthly for accuracy and appropriate referrals.</li><li>Manages the Quality Assurance staff member, ensuring all QA procedures comply with Inform USA standards.</li><li>Oversees assessment and completion of the QA and training sections during the Inform USA reaccreditation process.</li><li>Leads monthly Quality Assurance Team meetings, including selecting calls for review, leading discussions, and guiding calibration processes.</li><li>Meets regularly with Contact Center Managers to address concerns and review progress of contact center staff.</li><li>Complete analysis of QA performance and trends of contact center monthly.</li><li>Research and review current QA trends and procedures to ensure continued adherence to Inform USA &amp; 211 best practices.</li></ul>Reporting &amp; Data Analysis<ul><li>Develops and monitors NICE inContact Quality Management evaluations and quality plans for frontline contact center staff.</li><li>Generates weekly and monthly reports from the contact center software, meeting all established deadlines.</li><li>Assists Contact Center Managers and Vice President in identifying trends, creating new reports as needed, and enhancing training procedures based on data findings.</li></ul>Professional Standards &amp; Compliance<ul><li>Gains proficient understanding of, and adheres to, Inform USA standards specifically related to contact center and quality assurance operations.</li><li>Gains proficient understanding of, and adheres to, United Way 211 operating procedures, including contract responsibilities, specifically related to contact center and quality assurance operations.</li><li>Maintains working knowledge of 211 Community Resource Specialist job responsibilities and expectations.</li><li>Applies for Inform USA Community Resource Specialist certification upon meeting eligibility requirements.</li></ul>SUCCESS FACTORSMetrics of Success:<ul><li>New hires meet minimum performance benchmarks within the targeted “time-to-competency” window.</li><li>Frontline training plans implemented and monitored weekly to ensure successful completion of assigned training modules.</li><li>Monthly QA review completion rate – 100% of required QA scorecards completed on time.</li><li>QA performance improvement – Comprehensive staff performance meeting quality assurance goals and showing measurable improvement after coaching based on QA results.</li><li>Adherence to Inform USA standards without any noncompliance findings during internal and/or reaccreditation review.</li><li>Frontline staff express a high level of satisfaction with engagement and collaboration.</li><li>A compassionate curious communication style and strong interpersonal skills.</li><li>Respect given in all interactions including timely responses to communications.</li><li>Clear and effective explanation of processes in multiple ways.</li><li>Represent the UWGKC brand and mission with professionalism and passion to advance giving, engagement and brand value.</li></ul>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education and/or Experience:<ul><li>A minimum of 2 years of training and/or quality assurance experience.</li><li>Supervisory experience preferred but not required</li><li>Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Teams, and Outlook); strong Excel and Word skills are essential.</li><li>Excellent communication and stakeholder engagement skills, especially when discussing technical content or standards.</li><li>Strong organizational skills, attention to detail and the ability to multi-task. Must be able to perform multiple tasks across multiple platforms, databases, and tools.</li><li>High degree of reliability, thoroughness, consistency, organization and accuracy is required.</li><li>Must work well within a virtual team setting, regularly and effectively utilizing communication and collaborative tools provided.</li><li>Must be able to provide leadership, direction, and training.</li><li>Ability to use discretion and maintain confidentiality when handling sensitive data.</li><li>Bi-lingual Spanish proficiency is ideal but not required.</li></ul>Core Competencies:<ul><li>Catalyst: A change agent who actively convenes partnerships with others who offer diverse backgrounds, experiences and perspectives to drive community transformation and foster mission goals.</li><li>Achievement: Driven to make a difference – actively sets challenging stretch goals – passionately and purposely aims to achieve them; demonstrating adaptability and perseverance.</li><li>Responsive: Can be counted on to do what needs to be done. Models a consultative engagement approach in all interactions developing relationships both internally and externally, brings the “right” stakeholders into decisions and actions; and resolves conflicts respectfully.</li><li>Excellence: Invests in continuous learning, generously shares knowledge and strives to do the right thing in all endeavors to positively reflect the UWGKC brand and mission.</li><li>Solutions: Exhibits fierce resolve to understand root issues that impact achievement of results. Collaborates to devise creative, innovative solutions to optimize outcomes for those we serve.</li></ul>KEY DATESIf you are interested, please apply by: October 5, 2025We plan to begin interviewing candidates by: Rolling Interviews until October 10, 2025UWGKC Value PropositionWork Environment: Hybrid (combined virtual and in-person office)Benefits: Full health and dental coverage; Flexible Paid Time Off; HSA, 403B with company match; paid parental leave and paid extended medical leave, flexible office culture; employee development opportunities.Position Leader: Vice President, 211Position Leads: Part-time Quality Assurance SpecialistFLSA Status: Exempt (Salary)United Way of Greater Kansas City - Equal Opportunity Employer<a href="http://www.unitedwaygkc.org/about/careers" target="_blank">http://www.unitedwaygkc.org/about/careers</a>About United Way of Greater Kansas CityUnited Way of Greater Kansas City serves the six-county metropolitan area of Kansas City, partners with 145 agencies, and serves more than 25,000 donors. The organization’s mission is to improve lives by mobilizing the caring power of Greater Kansas City.&nbsp; Its focus is to improve the health, education, and financial stability of every person in the community. United Way of Greater Kansas City’s partners include global, national, and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, labor leaders, health providers, senior citizens, students, and more. For more information, please visit <a href="http://www.UnitedWayGKC.org" target="_blank">www.UnitedWayGKC.org</a>.OMNI and our clients are Equal Opportunity Employers.

United Way Greater Kansas City

United Way of Greater Kansas City

Quality Assurance & Training Manager

We Love What Makes You UniqueYour perspective fuels our mission-driven work at United Way of Greater New Haven. Consistent with our&nbsp;<a href="https://uwgnh.org/sites/uwgnh/files/2024-03/UWGNH%20Our%20Values%202024-website.pdf" target="_blank">organizational values,</a> we are committed to building a team that is inclusive across race, gender, age, religion, identity, and lived experience and believe that diverse perspectives are fundamental to the work we do.Who We Are Looking For&nbsp;Are you passionate about improving early childhood education through coaching, monitoring, and collaboration? United Way of Greater New Haven is seeking an Early Start CT Liaison to support the implementation of Early Start CT by conducting site visits, ensuring program compliance, and providing training and technical assistance to funded providers. This role plays a key part in helping programs meet high standards and access the resources they need for continuous improvement. If you're committed to equity, cultural responsiveness, and strengthening early childhood systems, we’d love to hear from you.KEY AREAS OF RESPONSIBILITY&nbsp;<ul><li>Site Visits &amp; Monitoring:&nbsp;Conduct regular program visits and classroom observations; review documentation to ensure compliance with Early Start CT standards.</li></ul><ul><li>Training &amp; Technical Assistance:&nbsp;Provide coaching and connect programs with relevant resources; coordinate professional development opportunities tailored to provider needs.</li></ul><ul><li>Data &amp; Reporting:&nbsp;Collect and maintain program data; support compliance and impact reporting for the Office of Early Childhood (OEC) and United Way of Greater New Haven.</li></ul><ul><li>Cross-Team Collaboration:&nbsp;Work closely with other members of the Education team to integrate family and provider perspectives into program improvement efforts.</li></ul>MINIMUM QUALIFICATIONS:&nbsp;<ul><li>Bachelor’s degree in early childhood education or a related field (Master’s preferred)</li><li>3–5 years of experience in early childhood settings (teaching, coaching, or program management)</li><li>Familiarity with classroom observation tools such as CLASS or ECERS (strongly preferred)</li><li>Bilingual (English/Spanish) preferred</li><li>Strong communication and organizational skills</li><li>Commitment to equity, cultural responsiveness, and continuous improvement</li><li>Proficiency with Microsoft products including Word, Excel, and other Office 365 applications</li><li>Valid driver's license and reliable transportation required.&nbsp;</li></ul>DESIRED KNOWLEDGE &amp; SKILLS:  &nbsp;  &nbsp;<ul><li>Experience delivering coaching or technical assistance to early childhood providers</li><li>Ability to build trusting relationships with diverse stakeholders</li><li>Comfort navigating compliance standards and documentation</li><li>Strong analytical skills and attention to detail</li><li>Flexibility and adaptability in a dynamic, collaborative work environment</li><li>Demonstrated comfort in learning new software/ online tools as needed.</li><li>Ability to work with diverse staff and volunteers.</li><li>Personal qualities of integrity, credibility, and dedication to the mission of UWGNH.&nbsp;</li></ul>JOB RELATIONSHIPS WITH:&nbsp;Early Start CT Director, other members of the UWGNH Education Team, community partners, early childhood providersSUPERVISORY RESPONSIBILITIES:None WORKING CONDITIONS:&nbsp;&nbsp;&nbsp;&nbsp;  &nbsp;<ul><li>Normal office environment with little exposure to dust, noise, or temperature.</li><li>Hybrid position, expected to work 2 days/week in our New Haven office</li><li>Ability to lift up to 20 pounds.</li><li>Extended viewing of computer monitor. &nbsp;</li><li>Regular local travel to program sites and events within the region.&nbsp;&nbsp;&nbsp;</li><li>Regular evening and some weekend responsibilities. &nbsp;</li></ul>SALARY RANGE:&nbsp;$60,000-$70,000 annual salary plus competitive benefits packageIn accordance with organizational policies, this position requires a criminal background check as a condition of employment.About United WayUnited Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability grounded in racial and social justice. We tackle issues that cannot be solved by any one group working alone. We operate according to these organizational values.United Way is an Equal Opportunity Employer.Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. United Way of Greater New Haven is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!To Apply: Please submit your cover letter and resume at&nbsp;<a href="https://recruiting.paylocity.com/recruiting/jobs/All/167c50cc-4a19-4ab3-aeeb-d331d725e19e/United-Way-Of-Greater-New-Haven-Inc" target="_blank">United Way of Greater New Haven Inc - Job Opportunities</a>

The United Way Of Greater New Haven

Early Start CT Liaison

We Love What Makes You UniqueYour perspective fuels our mission-driven work at United Way of Greater New Haven. Consistent with our&nbsp;<a href="https://uwgnh.org/sites/uwgnh/files/2024-03/UWGNH%20Our%20Values%202024-website.pdf" target="_blank">organizational values</a>, we are committed to building a team that is inclusive across race, gender, age, religion, identity, and lived experience and believe that diverse perspectives are fundamental to the work we do.Who We Are Looking For&nbsp;Are you passionate about building equitable systems that support children and families from birth through college? United Way of Greater New Haven (UWGNH) is seeking a Director of Education Initiatives to lead our work across the early childhood and school-age youth continuum. This strategic role provides leadership for whole-child initiatives, builds strong collaboratives with community partners, and ensures measurable impact through grantmaking, engagement, and program oversight. The ideal candidate is a relationship-builder, systems thinker, and equity champion who thrives in dynamic, community-centered environments.KEY AREAS OF RESPONSIBILITYLead Early Childhood &amp; Youth Initiatives: Shape and implement a variety of birth-to-college strategies; partner with schools, providers, nonprofits, and funders to strengthen outcomes; elevate family and youth voices; oversee Secure Start Initiative.Build &amp; Strengthen Collaboratives and Partnerships:&nbsp;Convene coalitions and working groups; cultivate relationships with organizations, leaders, and caregivers; represent UWGNH at events and forums; collaborate on outreach strategies to increase visibility.Grantmaking, Reporting, &amp; Resource Development:&nbsp;Manage RFPs and contracts; conduct site visits and gather impact stories; support fundraising efforts; ensure timely and effective grant reporting.Organizational Leadership &amp; Cross-Team Collaboration:&nbsp;Contribute to UWGNH’s Education and Community Impact teams; share insights and best practices; foster a culture of equity and collaboration; support special projects as needed.MINIMUM QUALIFICATIONS:<ul><li>Bachelor’s degree required; Master’s degree preferred or equivalent experience</li><li>Minimum 7 years of experience in nonprofit, education, youth development, or early childhood initiatives</li><li>Demonstrated success leading complex community collaborations and partnerships</li><li>Strong written and oral communication skills</li><li>Proven ability to manage multiple priorities in a fast-paced environment</li><li>Skilled in relationship-building across diverse communities</li><li>Proficiency with Microsoft products including Word, Excel, and other Office 365 applications</li><li>Valid driver's license and reliable transportation required.&nbsp;</li></ul>DESIRED KNOWLEDGE &amp; SKILLS:  <ul><li>Experience with grantmaking, program evaluation, and impact storytelling</li><li>Comfort navigating cloud-based systems and collaborative platforms</li><li>Strategic thinking and ability to align initiatives with broader community goals</li><li>Demonstrated comfort in learning new software/online tools as needed</li><li>Ability to work with diverse staff and volunteers</li><li>Personal qualities of integrity, credibility, and dedication to the mission of UWGNH</li></ul>JOB RELATIONSHIPS WITH:&nbsp;<ul><li>Vice President of Education</li><li>Secure Start Consultant&nbsp;</li><li>Early childhood providers, school leaders, nonprofit partners, city officials, and funders</li><li>UWGNH Education and Community Impact teams</li><li>Marketing &amp; Engagement, Resource Development, and Finance teams</li><li>Families, youth, and community leaders</li></ul>SUPERVISORY RESPONSIBILITIES:None WORKING CONDITIONS:&nbsp;&nbsp;&nbsp;&nbsp;  &nbsp;<ul><li>Normal office environment with little exposure to dust, noise, or temperature.</li><li>Hybrid position, expected to work 2 days/week in our New Haven office</li><li>Ability to lift up to 20 pounds.</li><li>Extended viewing of computer monitor. &nbsp;</li><li>Minimal local travel to events within the region.  &nbsp;</li><li>Regular evening and some weekend responsibilities. &nbsp;</li></ul>SALARY RANGE:&nbsp;$70,000-$80,000 annual salary plus competitive benefits packageIn accordance with organizational policies, this position requires a criminal background check as a condition of employment.About United WayUnited Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability grounded in racial and social justice. We tackle issues that cannot be solved by any one group working alone. We operate according to these organizational values.United Way is an Equal Opportunity Employer.Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. United Way of Greater New Haven is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!To Apply: Please submit your cover letter and resume at&nbsp;<a href="https://recruiting.paylocity.com/recruiting/jobs/All/167c50cc-4a19-4ab3-aeeb-d331d725e19e/United-Way-Of-Greater-New-Haven-Inc" target="_blank">United Way of Greater New Haven Inc - Job Opportunities</a>&nbsp;

Director of Education Initiatives

About United Way of Greenville CountyFor over 100 years, we have united the community to help people live better, safer, and more successful lives.&nbsp; While our work has evolved to meet the challenges of the day, our vision remains the same: We believe everyone should have access to the tools and opportunities that empower them to achieve their full potential.Mission &amp; VisionOur mission is to mobilize people and resources to improve lives, strengthen the community, and advance equity for the benefit of all.&nbsp; Our vision is a Greenville County where all people have access to the opportunities to achieve their full potential.Star ValuesOur focus on collaboration, internally and externally, connects our team and work to our community so we can achieve the balance and symmetry needed to consistently show up for all of Greenville County.Support- We collaborate with our team, stakeholders and organizations to support our community and move our mission forward.Trust- With integrity and respect, we embrace transparency and build relationships with each other and the community to deliver on our promises.Act- Each day we show up to do our best work for our coworkers, our investors and our community by staying proactive, adaptable and innovative.Reflect- We reflect the change we wish to see within our communities by holding each other accountable to our mission, recognizing how our leadership today will impact the future of Greenville County.Where We ServeUnited Way of Greenville We serve people across the cities of Greenville, Greer, Fountain Inn, Simpsonville, Mauldin, and Travelers Rest.&nbsp; Our impact also extends to the following communities: Berea, City View, Dunean, Five Forks, Gantt, Golden Grove, Judson, Parker, Piedmont, Sans Souci, Marietta, Taylors, Tigerville, Wade Hampton, Ware Place, and Welcome.Our StrategyPoverty is persistent in Greenville County.&nbsp; We can’t let it win—because everyone deserves a shot at a better life.&nbsp; Our donor base is changing.&nbsp; So must we.&nbsp; From Baby Boomers to Gen Z and beyond, we must adapt and evolve to remain relevant.To flip the script and win for our community, United Way of Greenville County must inspire and activate donors to increase access and reduce barriers to higher earnings for low-income earning members of the community.Position SummaryReports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Community InitiativesLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greenville, SCFLSA Status:&nbsp;&nbsp;&nbsp;&nbsp; ExemptUnited Way is seeking a passionate and organized Community Resource Coordinator to enhance the 211 resource line and database, aid community members in accessing available community and internal services, and coordinate community partnerships to improve access to essential resources. This role will support community impact initiatives, develop relationships with key stakeholders, and ensure efficient resource allocation to individuals and families in need.Areas of ResponsibilityBuild Community Partnerships, Create Outreach &amp; Engagement Opportunities, and Educate on the Resources Available<ul><li>Build and maintain relationships with nonprofit organizations, government agencies, and other community stakeholders to strengthen access to essential services.&nbsp;</li><li>Coordinate and attend outreach activities, including resource fairs and community fairs, to promote available community resources, UWGC’s initiatives, and educate the public about the 211 system.</li><li>Provide training and technical support to community organizations and 211 staff to ensure effective use of resource networks.&nbsp;</li><li>Identify community partners, outside of the 211 network, and proactively engage them to provide education on the full complement of resources offered through 211 so they may share this information with their clients as well.</li></ul>211 System Enhancement<ul><li>Work collaboratively with 211 partners to improve the effectiveness of the 211 system, ensuring accurate and up-to-date resource information is available to the community.&nbsp; Convene the local 211 partners in person when necessary to collaborate effectively and build relationships.</li></ul>Data Reporting and Analysis<ul><li>Track and analyze resource allocation trends, prepare reports, and provide insights to enhance service delivery.</li></ul>Direct Assistance Distribution<ul><li>Oversee and facilitate the distribution of emergency assistance funds and resources to eligible individuals and families, ensuring fair and efficient processes.</li></ul>Qualifications<ul><li>At least 3 years’ experience in community resource coordination, case management, or nonprofit program coordination.</li><li>Bachelor’s degree in social work, public administration, nonprofit management, or a related field (or equivalent experience).</li><li>Ability to work nights and weekends as required for community events.</li><li>Strong knowledge of social services, emergency assistance programs, and community resources.</li><li>Excellent organizational, problem-solving, and communication skills.</li><li>Ability to work collaboratively with diverse stakeholders and community members.</li><li>Proficiency in data management, reporting, and Microsoft Office Suite.</li><li>Strong presentation, relationship building, and influencing skills required.</li><li>Bilingual abilities (preferred but not required).</li><li>Listen to understand and speak to be understood.&nbsp;</li><li>Obsess over the details, but don’t be a perfectionist.&nbsp;</li><li>Strive for best-in-class.&nbsp;</li><li>Challenge assumptions without being rude or disrespectful. Know when enough is enough.&nbsp;</li><li>Think big and be creative.</li><li>Be thoughtful and kind.</li></ul>HOW TO APPLYSubmit your resume and cover letter to<a href="https://www.readypayonline.com/Proliant/Career/CareerApply.aspx?CID=340cc03a-6590-4c03-a33c-15fe85c9a4db&amp;JID=b7dcf8b3-0931-f011-ac3d-b026284a2e91&amp;CSID=60af90b8-bd00-4b15-88cd-5b05afa9b81a#/career/apply" target="_blank"> Apply Now </a>.United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include health, dental and vision insurance where United Way of Greenville County pays generously towards the cost of these benefits for employees and their families.United Way of Greenville County is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

United Way of Greenville County

Community Resource Coordinator

Primary PurposeThe Director of Donor Engagement leads all aspects of individual donor strategy and cultivation at United Way of St. Johns &amp; Putnam Counties. This role is responsible for building and deepening relationships with donors to drive revenue growth, with a strong focus on major gifts and monthly giving. The Director will design and implement a year-round engagement plan to steward current supporters while actively expanding the donor base through targeted outreach to prospective donors. In addition, the Director oversees the planning and execution of the Annual Givers Gala, and other events ensuring they are successful in fundraising, donor recognition, and community impact.Essential Job FunctionsDonor Relationship Management<ul><li>Establish, cultivate, and strengthen relationships with existing and prospective individual donors.</li><li>Serve as the primary point of contact for high-value donors and monthly sustainers.</li></ul>Donor Engagement Strategy<ul><li>Develop and implement a year-round donor engagement and stewardship plan.</li><li>Segment donor base to tailor strategies for acquisition, cultivation, stewardship, and retention.</li><li>Create and execute outreach strategies focused on growing larger-dollar gifts and monthly giving.</li></ul>Revenue Growth<ul><li>Drive individual giving strategies to exceed annual revenue goals.</li><li>Identify, cultivate, and solicit prospective donors to expand the donor base.</li><li>Monitor progress toward fundraising goals and adjust strategies as needed.</li></ul>Stewardship &amp; Retention<ul><li>Design and execute stewardship activities to recognize and retain current donors.</li><li>Ensure timely and personalized communication, acknowledgment, and impact reporting.</li></ul>Collaboration &amp; Integration<ul><li>Partner with Marketing/Communications to craft compelling donor-facing messaging and campaigns.</li><li>Collaborate with staff and volunteers to maximize donor engagement opportunities.</li></ul>Data &amp; Reporting<ul><li>Track donor interactions, engagement, and giving trends in CRM systems.</li><li>Prepare reports on donor pipeline, engagement activities, and revenue outcomes.</li></ul>Community Presence<ul><li>Represent United Way at community events and networking opportunities to enhance visibility and donor connections.</li></ul>Event Management<ul><li>Oversee the planning, management, and execution of our Givers Gala and other events ensuring a strong vision, wow factor, and a smooth operation. This includes:<ul><li>Strategic event leadership</li><li>Sponsorship &amp; revenue generation</li><li>Vendor &amp; logistics management</li><li>Program &amp; guest experience</li><li>Marketing &amp; communications</li><li>Committee &amp; volunteer engagement</li><li>Budget &amp; reporting</li><li>Community &amp; donor stewardship</li></ul></li></ul>Requirements<ul><li>Bachelor's degree in business, communications, or related field in managing and elevating donor engagement and annual giving strategies&nbsp;</li><li>Current non-profit fundraising experience</li><li>To succeed in this position, you should have significant experience working in a fast-paced marketing environment, managing multiple deadlines.</li><li>Work background in St Johns County and/or with other United Ways a plus</li></ul>Attributes:<ul><li>Innovation and Creativity. Remain open to new ways of doing business. Recognizes and capitalizes on emerging opportunities. Flexible, adaptable, and open to change. Committed to continuous learning.</li><li>Action Oriented/Results Driven. Demonstrate strong drive to achieve meaningful results and able to follow through on commitments. Anticipate and resolve problems effectively. Work on concurrent assignments.</li><li>Effective Communication. Prepare clear, complete, and concise reports. Work effectively with donors and staff. Must maintain confidential information. Excellent interpersonal and relationship- building and written and verbal communication skills.</li><li>Strategic Relationship Management. Work to understand, relate to, and engage constituents to improve their experience with UW-SJPCs brand and generate more significant relationships with them. Develop and grow relationships to drive positive impact for the community on issues we have identified as important. Continually builds and expands the network of donors.</li><li>Customer Oriented. Listens to the needs of our community, and the passion of the donor with an eye towards connecting them with our work. Identifies, engages with, adapts to, and influences various types of individuals and organizations.</li><li>Cultural Competency. Able to understand, communicate, and interact effectively with people across cultures.</li></ul>PHYSICAL DEMANDS &amp; WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The candidate should be able to show the ability to work in a fast-paced, sometimes stressful environment with a high adaptability to change. Ability to attend some United Way events during evenings and weekends. Communicate with staff, volunteers, donors, agencies, companies and other customers by telephone, email, and in face-to-face, one-to-one or group settings. Use telephone, laptop, computer, monitor, mouse, keyboard, printer/copier, calculator and standard office equipment. Sit at a desk for extended periods of time. Lift and move objects up to 10 pounds such as large binders, boxes, books and small office equipment. Have sufficient finger/hand coordination and dexterity to operate and adjust office equipment such as telephone, computer, printer/copier and calculator.

Director of Donor Engagement

Job Title:&nbsp;Finance and Administration ManagerDesired Start Date: October 6, 2025Position Type:&nbsp;Exempt – full time (40 hours per week)Reports to: Director of Finance and AdministrationSalary Range: $58000-60000 annually, depending on experience and qualifications.&nbsp; Visit the Careers section of our website for full benefits.Location: Our office is in Fort Collins, CO. We offer a hybrid environment, working in the office three days a week with an option for two days’ remote work.&nbsp;What it’s like to work at United Way of Larimer CountyAre you passionate about empowering children and youth? Do you believe in the power of community to create meaningful, lasting change? If so, you’ve come to the right place.At United Way of Larimer County, we’re building a future where every child has the support they need to thrive. We’re driving real impact by expanding access to affordable childcare, strengthening family financial stability, promoting literacy, and building community hubs that bring essential resources together under one roof.We are committed to advancing equity, closing disparity gaps, and expanding opportunity for those historically excluded from access and resources.As part of our fun, collaborative team, you’ll work alongside dedicated partners to champion innovative solutions that uplift kids and families across Larimer County. Enjoy great benefits, including generous PTO, a hybrid work schedule, paid health benefits, and more!We welcome diverse perspectives and encourage candidates from historically excluded groups to apply. If you’re passionate about our mission — even if you don’t meet every qualification — we’d love to hear from you!Scope of PositionThe UWLC Finance and Administration Manager performs duties related to the operations of United Way of Larimer County. These core functions include but are not limited to accounts payable, donor database support, finance support, and facility management. A variety of duties range from supporting with preparation of financials, completion of weekly bank deposits and processing accounts payable. The position is also responsible for office management functions, including managing office space in the UWLC building, and communicating building maintenance requests to the Property Manager. This role requires a high level of professionalism and ability to problem-solve with a commitment to excellent customer service, both internal and external. If you’re detail-oriented and want to see nonprofit operations up close, this is the job for you!&nbsp;Key Responsibilities<ol><li>Accounts Payable: This role is responsible for supporting the accounts payable process by ensuring all documentation is accurate and complete from the start. The position maintains vendor files within the accounting system (Intacct Sage), gathers required tax and ACH information, and processes payments directly with the bank. In accordance with the Board of Directors’ corporate resolution, this role also sends payment documentation to Board members for second signature approval. The individual works closely with the Community Impact (CI) department to coordinate scheduled payments for contracts and grant awards, manages petty cash disbursements and quarterly reconciliations, and oversees credit card activity by downloading monthly transactions and creating journal entries in Sage for each cardholder.</li><li>Finance Support:&nbsp;This role prepares Merchant Account bank reconciliation and completes monthly building account reconciliations to the general ledger, including security deposits, lease revenue, and prepaid amounts as needed. The position generates reports to support other monthly reconciliations, assists with the annual audit process, and manages the annual archiving of accounts payable files. In addition, this role is responsible for scanning revenue documentation and entering fundraising revenue into the control log to ensure accurate records.</li><li>Facility Management: This role manages monthly invoicing and rent collections, while also coordinating building maintenance requests for United Way staff and subtenants in partnership with Property Management personnel. The position oversees the office supply budget, purchasing, and inventory process to ensure resources are available as needed. Additionally, this role supports onboarding for new staff and tenants by managing door security access, and is responsible for opening, sorting, and routing all incoming mail and deliveries.</li><li>Database Support: This role monitors and closes daily credit card and ACH charges, following up on any declined transactions to ensure timely resolution. It processes payments received through PayPal, MobileCause, Colorado Gives, and other third-party platforms, while also handling invoice requests in Andar and preparing billing statements as requested. The position is responsible for processing donor thank-you letters and managing account maintenance plans and surveys each fall, which includes creating employee payroll lists, coordinating with payroll contacts, and updating employment records in Andar. In addition, this role manages direct and returned mail by updating records to remove invalid addresses and conducting follow-up as needed.</li></ol>Preferred Qualifications&nbsp;<ul><li>2-3 years of experience in accounts payable or general accounting functions</li><li>Knowledge of basic accounting principles, plus methods and practices related to payable activities.&nbsp;&nbsp;</li><li>High degree of accuracy and attention to detail.&nbsp;</li><li>Customer service orientation and negotiation skills.&nbsp;</li><li>Time management and organizational skills.&nbsp;</li><li>Ability to work independently and prioritize tasks.&nbsp;</li><li>Verbal and written communication skills.&nbsp;</li><li>Hands-on experience with Excel spreadsheets and proprietary software.</li><li>Proficient in Word, PowerPoint and other related software.&nbsp;</li></ul>

United Way of Larimer County

Finance and Administration Manager

1 


United Way of El Paso County is committed to improving the lives and futures of all 
people in the community. We bring together expertise, funding and volunteer 
support to positively impact education, health, basic needs, and financial stability. In 
partnership with others, we work to eliminate inequities experienced by diverse 
populations so that all people have a safe, healthy home environment, achieve their 
educational potential, and increase their financial stability. We commit to building 
bridges across cultural, racial, religious, and economic boundaries. 

Position: 

Reports To: 

Purpose: 

OUTREACH AND COMMUNICATIONS COORDINATOR 
 
Program and Marketing Directors 
 
The Outreach Coordinator contributes to the achievement of 
United Way’s mission and vision through development and 
implementation of communications and marketing strategies 
and outreach services for the United Way of El Paso’s in-
house programs, which assist with the needs of families and 
individuals recovering from trauma, facing financial hardship 
or potential homelessness, and families with children ages 0 
to 5.

 
 
MAJOR DUTIES &amp; RESPONSIBILITIES: 

 
Marketing and Communication 

The Outreach Coordinator supports program Directors by developing and fulfilling 
the duties of a comprehensive event and outreach marketing plan. 

ï· Works with the center’s Director to coordinate educational and resource 
events, activities and workshops. 

ï· Develop collaborative relationships with a wide variety of El Paso area 
neighborhood organizations, schools, city and county agencies, as well as 
faith-based organizations and other partners. 

ï· Plan and implement promotional strategies for all programming to broaden 
program participation and deepen general public awareness of Center 
through multiple channels including print, digital, and broadcast, public 
presentations and grassroots communication. 

ï· Establish relationships with service agencies for optimal understanding as to 
what is provided, to whom and for what purpose. 

ï· Collect information regarding available resources including financial, goods 
and services to maintain and distribute resource listings. 

ï· Work with Director of Marketing and Engagement to create content to 
promote El Paso United services to include design and copywriting. 


2 


ï· Create dynamic written, graphic, and video content 
ï· Analyzing, manage, and alter schedules where necessary to optimize visits 

and to target audiences in a timely manner. 
ï· Manage and optimize El Paso United social media channels, including 

Facebook, Twitter, Instagram, TikTok and other relevant platforms 
ï· Coordinate ad campaigns with social media strategy. 


ï· Coordinate media relations and maintain strong relationships with 
external public relations and communication partners and broadcast 
and print media outlets. 

ï· As needed, serve as agency photographer 

ï· Support website maintenance. 

ï· Assist and/or write scripts for media interviews and special events. 

 
Parents as Teachers 
 
Build and maintain relationships with community partners to help promote the PAT 
program. 

ï· Plan and attend community events, health fairs, and school functions to share 
information about PAT. 

ï· Develop outreach materials, presentations, and social media content in English 
and Spanish. 

ï· Follow up with interested families and assist with the intake and enrollment 
process. 

ï· Track outreach efforts and maintain accurate records for reporting and program 
improvement. 

ï· Collaborate with the PAT team to ensure smooth transitions from outreach to 
home visiting services. 


Stay current on marketing, social, economic and political trends that may have an 
effect on Center and United Way of El Paso County and make recommendations to 
enhance our image based on those trends. 
 
Special Events 

Be part of the support team during special event(s). 
 
Other Job Duties 

ï· Understand the UWEPC concept, mission, purpose, philosophy and 
background to handle routine calls from public in an effective and diplomatic 
way. 

ï· Maintains confidentiality of all materials, and uses judgment and tact in 
dealing with internal and external inquiries. 

ï· Plans and prioritizes work to meet scheduled deadlines; adjusts personal 
schedule to assure completion of tasks, assignments, etc. 


3 


ï· Proven initiative, self-management and cross-departmental (team concept) 
collaboration. 

ï· High-level business networking and relationship-building skills. 

ï· Work with leadership to streamline processes and improve ROI on all 
fundraising activities. 

ï· Performs other duties and assumes other responsibilities as assigned. 

 
Community Engagement 

ï· Work effectively with other teams at United Way to provide appropriate support 
and value to partners. Leverage relationships to create additional opportunities 
with other organizations and individuals. 

ï· Participate in recurring program and strategic meetings to assist in shaping the 
vision of UWEPC Community Impact products and partnerships in relation to El 
Paso United. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United Way of 
El Paso County’s mission, vision and core values becoming a defined 
community ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with local 
organizations, businesses and individuals. 


ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. Strong 
ability to distill and communicate complex issues and concepts to others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense of 
urgency, and sense of humor. 

ï· Ability to adapt to changing policies, procedures, and community needs. 

ï· Willingness to maintain certifications and participate in professional 
development 


4 


QUALIFICATIONS 

ï· Bachelor’s Degree in Marketing, Communications, Journalism or related 
field. 

ï· At least two years of relevant work experience is preferred. Staff person 
must possess the ability to effectively and efficiently work on multiple 
marketing communications projects. Experience in copywriting; event 
coordination; and media relations required. 

ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. 
Strong ability to distill and communicate complex issues and concepts to 
others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense of 
urgency, and sense of humor. 

ï· Ability to adapt to changing policies, procedures, and community needs. 

ï· Willingness to maintain certifications and participate in professional 
development 

ï· Must have experience in Adobe Cloud (Illustrator, Photoshop, InDesign) as 
well as capturing and editing photos and video. 

ï· Knowledge of the non-profit sector is a plus as well as some experience in 
public health campaigns, and or/mental health information. 

ï· Bilingual in English and Spanish preferred. 

ï· Strong leadership, verbal and written communication skills; and strong 
presentation and interpersonal skills. 

ï· Must possess the ability to effectively and efficiently work on multiple projects. 

ï· Excellent Word, Excel and PowerPoint skills. 

ï· Superb researcher 

ï· Excellent writer and editor 

ï· Strong knowledge of social media platforms i.e. Facebook, Twitter, Snapchat, 
Instagram. 

ï· Must have experience with capturing and editing photos, video, and audio. 

ï· Must be able to work a flexible schedule with the possibility of early morning, 
evening, and weekend work. 


5 


ï· Familiarity with El Paso communities and local resources is highly valued 

ï· Passion for early childhood development, family engagement, and 
community support. 

ï· Experience in outreach, case management, family services, or community 
organizing is a plus. 

ï· Comfortable presenting in front of groups and one-on-one with families. 

ï· Organized, self-motivated, and able to manage multiple outreach efforts at 
once. 

ï· Valid driver’s license, insurance and vehicle required. 

ï· Background check required 
 
Job Classification: Full time/Non-Exempt 
Salary Range: $35,000 - $37,500 
Classification: Full-Time, Exempt 
Benefits: Health, Dental, Life Insurance, Retirement Contributions 


6

United Way of El Paso County

Outreach and Communications Coordinator

POSITION SUMMARY(Eligible for Hybrid/ 4 days in office, 1 day remote - Alexandria, VA)A true self-starter, UWW’s Executive Assistant to the President &amp; CEO engagements, directly manages and owns scheduling, travel support, content creation, and relationship management for our President &amp; Chief Executive Officer (“CEO”). This experienced, seasoned professional must be &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; adept at anticipating needs and initiating actions as issues arise and priorities shift. &nbsp;Our successful incumbent will be an agile, high-energy professional. They will bring exemplary organizational skills, near flawless attention to detail, the poise and discretion necessary to manage relationships at the highest level, and the agility and flexibility required to manage the affairs of a CEO with an extremely high volume of internal and external priorities.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Manage high-level relationships with a range of UWW stakeholders, to include United Way Network volunteers, and executives; national and worldwide nonprofit and corporate senior executives; high-level partners and donors, and UWW Board members; own the resolution of requests for and from the CEO as they relate to the CEO’s time, positioning, and participation in various events, meetings, and trips.</li><li>Develop and maintain protocols and processes for engaging CEO and securing appointments.</li><li>Proactively oversee the strategic use of the CEO’s time, seeking to maximize time directed toward activities aligned with the CEO’s priorities and vision, and identifying potential opportunities for reframing or delegation of other inquiries.&nbsp;</li><li>Identify and collaborate with content managers, producing and/or compiling final preparation/briefing materials for CEO.</li><li>Ensure that all materials needed in preparation for a meeting or other engagement meet the standards for use by the CEO, often requiring editing of and working with staff on meeting objectives and requirements.</li><li>Coordinate in detail the travel and logistical arrangements for all of the CEO’s meetings and conferences. Research and reserve all travel arrangements including ground and air, secure all travel documents (visas, passports, etc.), and maintain vigilant availability to address / resolve travel issues or accommodate unplanned changes.</li><li>Provide support to the CEO while on travel and limited support for staff traveling with CEO, to include logistical coordination and continual communication in real/appropriate time. May require travel on a case-by-case basis.</li><li>Make recommendations to solve highly complex problems requiring research and information from multiple sources or advanced knowledge, in a thorough and timely manner. Such problem solving requires analysis and interpretation of widely varying situations, referencing a variety of policies, precedents, and past practices, and the creativity necessary to reach resolution through unique approaches. Achieve resolution through unique approaches and/or.</li><li>Exercise discretion, integrity, and poise in dealing with a range of confidential or sensitive issues.&nbsp;</li><li>Plan and/or project manage events that involve the CEO. This may require working with staff from various departments to develop the structure and execution of events in addition to the involvement of the CEO.&nbsp;</li><li>Collaborate with the Communications staff within the Executive Office, and other staff across the organization, to ensure the development of such content as speeches, presentations, talking points, briefing documents, and other communications, to meet the objectives of the CEO’s engagements. This requires an understanding of the goals of meetings and/or events and may necessitate independent research and content development to prepare the CEO for their role.</li><li>Manage Executive Office operating remotely at national United Way conventions, to include providing support for attending Board members as needed.</li><li>Participate in regular Executive Office Meetings; maintain updated trackers and folders and maintain superb organization of pending requests for the CEO’s time.&nbsp;</li><li>Demonstrate a clear and professional communication style both in written and verbal form.&nbsp;</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>High school diploma required; bachelor’s degree preferred.</li><li>Ten&nbsp;years of advanced level administrative experience in a similar role, including experience directly managing the calendar and travel needs of a senior executive.</li><li>Strong skills in Microsoft Office suite, computer, and Internet research skills.</li><li>Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.&nbsp;</li><li>Sensitivity to confidential matters required.&nbsp;</li><li>Attention to detail is essential.&nbsp;</li><li>The ideal candidate will have strong communication skills (written and verbal), and a clear ability to multi-task in a fast-paced environment.</li><li>Ability to be responsive after hours (depending on the CEO’s travel).&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $140,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Executive Assistant to the President & Chief Executive Officer

UNITED WAY NCA OFFICE LOCATIONS:1015 15th Street, NW Suite 1200, Washington,&nbsp;DC8614 Westwood Center Drive, Suite 300, Vienna, VATo apply: &nbsp;: <a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>WORK SCHEDULEHybrid/FlexibleREPORTS&nbsp;TOSenior Vice PresidentSALARY BAND:$71,522 - $110,589 a yearCOMPENSATION &amp; BENEFITSUnited Way NCA offers competitive compensation and benefits including substantial paid leave, healthcare benefits, a matching retirement plan, and a great work environment.&nbsp;Mission:&nbsp;United Way NCA improves lives of underserved individuals in the National Capital Area by focusing community resources on creating measurable and lasting impact.&nbsp;We address the needs of our community by focusing on three key pillars of impact – health, education, and economic opportunity.&nbsp;We are uniquely positioned at the intersection of public, private, philanthropic, and nonprofit sectors to bring the best resources, individuals, and organizations together to solve our region’s most pressing issues facing our community today.&nbsp;Who We Serve:&nbsp;The ALICE (Asset Limited, Income Constrained, Employed) population represents more than 500,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE&nbsp;Lives Here&nbsp;initiative is one of United Way NCA’s strategic programs established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.Equity:&nbsp; Equity is fundamental to our mission. We infuse equity in all our business operations, hiring practices and community impact initiatives.&nbsp;Overview:&nbsp;Are you driven and passionate about ensuring that everyone has equitable access to health, education, and economic opportunity? Are you a&nbsp;natural leader who loves to build and develop teams? Are you a change-agent who is looking to make a lasting impact in your community and within your organization? If so, you may be just what we are looking for as we expand our team. Take a closer look and reach out if you meet these&nbsp;qualifications.&nbsp;Position Description: Reporting to the SVP, the Major Gifts Officer is an important member of the Development/Fundraising department and will help build and lead United Way NCA’s individual giving efforts. They will manage a portfolio of prospects, current and lapsed donors, targeting five- and six-figure gifts. The Major Gifts Officer is responsible for developing, planning, and implementing strategies for identification, cultivation, solicitation, and stewardship of individual donors to include support for Alexis de Tocqueville Society and other related programs to support United Way NCA. They will focus on strategically building and expanding the organization's Individual Giving and Planned Giving program with a goal of significantly increasing the base of annual gifts.&nbsp;This position is ideal for a dynamic, results and relationship-driven, well-organized development professional who is committed to United Way NCA’s mission and has a passion for building development/fundraising programs.The Major Gifts Officer is responsible for maintaining and increasing annual revenue through the development, implementation and management of comprehensive major gifts moves management plan. Internally this position will work closely with SVP and cross functionally to leverage and enhance donor and prospect engagement to inspire deeper connection to the mission and programs of United Way NCA.Key Responsibilities:&nbsp;The Major Gifts Officer will work closely with the Chief Development Officer (CDO) and Development/Fundraising Team to build, implement, grow, and maintain long-term cross-functional strategic plans focused on immediate, near-term, and long-term major and planned gifts.1) Secures a minimum of 120 donor meetings/visits per year; 2) Collaborates with colleagues across UW NCA to understand the case for support and inspire donors up the giving pyramid; 3) Actively practices moves management through the donor life cycle of identification, qualification, cultivation, solicitation and stewardship; 4) Documents all donor related activities using the donor database Andar; 5) Assists in all cultivation and stewardship for UW NCA events&nbsp;Portfolio Management<ul><li>Secure Major gifts at the five- and six-figure levels. Directly responsible for identifying, cultivating, and soliciting prospects for major and planned gifts of all varieties. While there is some portfolio in place, there will be significant portfolio development required in the first year to reach an expected 125-150 prospect portfolio size.</li><li>Responsible for $1M in annual revenue from cash, pledges, and documented planned gifts designated to United Way NCA.</li><li>Establish and maintain a qualified fundraising pipeline/prospects, focused on achieving stretch goals to support enhanced revenue streams.</li><li>Manage systems and software to track and cultivate donors and prospects, including United Way NCA’s donor database and wealth screening tools.</li><li>Work with the Development/Fundraising department to align efforts and set goals. Create and implement moves management plans.</li><li>Make direct, face-to-face solicitations and work with program staff to develop individualized donor strategies; to include donor communications.</li><li>Acknowledge major donors through public and private recognition. Track and report progress using specific metrics.</li></ul>Job Requirements:&nbsp;Solid Educational Background and Experience -&nbsp;Bachelor of Arts, Bachelor of Science, or equivalent experience is required. Minimum eight (8) years of fundraising experience, with demonstrated experience in Major and Planned Gifts moves management and relationship building including at least five years of front-line fundraising and working with individual donors.&nbsp;Drives Revenue &amp; Impact –&nbsp;Results driven, with a relentless focus on gaining resources to support United Way’s mission and community impact focused strategic objectives. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization. Possess ability to meet predetermined revenue goals.&nbsp;Strategic Relationship Building –&nbsp;People person with a keen knack for developing, maintaining, and deepening strategic relationships that generate the resources that support United Way’s mission. Strong knowledge of fundraising and desire to learn. Demonstrated success managing a portfolio of individual donors at the five- and six-figure levels. &nbsp;Ability to develop strong personal relationships through identification, cultivation, solicitation, and stewardship. Planned giving experience a plus.&nbsp;Effective &amp; Engaging Communicator –&nbsp;An effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community.&nbsp;Embracing and Managing Change –&nbsp;Champions and facilitates change to ensure long-term community sustainability. Adapts successfully to changing needs while maintaining positive relationships with all constituents, internal and external.&nbsp;Entrepreneurial and Innovative –&nbsp;Creatively seeks new opportunities to generate revenue and other resources that add greater value to the organization and the community. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization.Successful candidates must pass criminal background and reference checks.To apply: &nbsp;: <a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;United Way of the National Capital Area &nbsp;&nbsp; &nbsp;&nbsp;EOE M/F/D/V &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<a href="http://unitedwaynca.org/" target="_blank">unitedwaynca.org</a>

United Way National Capital Area

United Way of the National Capital Area

DESM/Major Gifts Officer

JOB TITLE: Multimedia Content &amp; Communications Strategist, Senior Manager&nbsp;OFFICE LOCATION&nbsp;1015 15th Street, NW, Suite 1200, Washington, DC&nbsp;8614 Westwood Center Drive, Suite 300, Vienna, VA&nbsp; &nbsp;WORK SCHEDULE:&nbsp;Hybrid/Flexible.&nbsp;&nbsp; REPORTS TO:&nbsp; Vice-President, Marketing &amp; Communications&nbsp;SALARY: $71,522 - $110,859&nbsp; COMPENSATION &amp; BENEFITS&nbsp;United Way NCA offers competitive compensation and benefits, including substantial paid leave, healthcare benefits, a matching retirement plan, and&nbsp;a great work environment.&nbsp;Mission: United Way of the National Capital Area is committed to the health, education, and economic opportunity of every person in our community, regardless of race, gender, income, and ability.&nbsp;  We are uniquely positioned at the intersection of the public, private, philanthropic, and nonprofit sectors, and the only organization that can mobilize the best resources and people to lead collective impact for our community. Through our Community Commitment and programmatic focus, we are transforming our region and changing the story for thousands of people in a meaningful way.&nbsp; &nbsp;Who We Serve: The ALICE (Asset Limited, Income Constrained, Employed) population&nbsp;represents&nbsp;more than&nbsp;600,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE Lives Here initiative is one of United Way NCA’s strategic programs&nbsp;established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.&nbsp; Equity: Equity&nbsp;is fundamental to our mission. We infuse&nbsp;equity&nbsp;in all our business operations, hiring practices and community impact initiatives.&nbsp; Overview:  &nbsp; The Multimedia Content &amp; Communications Strategist, Senior Manager (MCCSSM),&nbsp; reports to&nbsp;&nbsp;the Vice President of Marketing &amp; Communications, plays a pivotal role in bringing our work of the United Way of the National Capital Area to life through dynamic and compelling human stories and strong copywriting that move and engage our donors, volunteers, and community partners, and the wider community more deeply to create a more equitable region.&nbsp; The MCCSSM understands the science behind good&nbsp;storytelling,&nbsp;uses&nbsp;a&nbsp;data-driven approach, and is responsible for the storytelling spectrum – from gathering stories in the field to packaging them for a variety of strategic purposes across all channels (audio, visual, and written),&nbsp;with&nbsp;familiarity&nbsp;in both&nbsp;traditional and digital media best practices.&nbsp;The MCCSSM will be a strategic and creative writer who can deliver emotionally engaging content tailored for different target audiences and organizational goals.&nbsp;This leader will be an agile writer&nbsp;capable of producing both long and short form pieces for target audiences with varying levels of understanding of United Way NCA’s work in the community. She/he is an experienced interviewer, researcher, editor, and writer who can take existing and&nbsp;new content and translate it into polished, compelling stories supporting traditional and digital engagement goals across fundraising, volunteerism, marketing, and communications.&nbsp;This role involves close collaboration with internal teams, donors, community partners, and media to drive campaign success and achieve regional goals.&nbsp;&nbsp;&nbsp; Duties and&nbsp;Responsibilities&nbsp;Content Strategy &amp; Development&nbsp;<ul><li>Develop and implement narrative strategies by crafting compelling stories that engage audiences, reinforce organizational values, and guide strategic direction.&nbsp;</li><li>Lead the development and management of a cross-functional editorial calendar to ensure cross-team alignment and narrative consistency, supporting a cohesive content strategy that elevates United Way NCA’s brand storytelling and visibility.&nbsp;</li><li>Provide vision and&nbsp;expertise in multimedia storytelling&nbsp;to develop&nbsp;compelling communication assets,&nbsp;including podcasts, newsletter&nbsp;features, videos, and photography.&nbsp;</li><li>Field-produce and direct interviews, documentaries, and other multimedia content independently, from concept through execution.&nbsp;</li><li>Experience capturing high-quality photos and video using DSLR or mirrorless cameras; able to document events, interviews, or site visits.&nbsp;</li><li>Video editing experience using Adobe Creative Suite&nbsp;(e.g., Premiere Pro).&nbsp;</li><li>Experience shooting with cameras&nbsp;</li><li>Develop and execute a comprehensive content strategy that strengthens the United Way NCA’s visibility and reputation and brand storytelling.&nbsp;</li><li>Shape and integrate content initiatives into the United Way NCA’s overall communications strategy.&nbsp;</li></ul>Storytelling &amp; Content Creation&nbsp;<ul><li>Write, edit, and curate high-impact content—including philanthropic donor stories, web articles, newsletters, annual reports, social media content, grant submissions, and marketing materials.&nbsp;</li><li>Develop and implement communication strategies that use storytelling techniques to achieve organizational goals—translating insights into clear, engaging content through collaboration, research, and narrative development.&nbsp;</li><li>Understands the landscape of storytelling&nbsp;grant opportunities and can support partnerships or proposals related to mission-driven multimedia content.&nbsp;</li><li>Work to identify and develop compelling stories about our Community Impact programs, staff, and the issues relating to our work in the communities that we serve.&nbsp;</li><li>Identify opportunities to gather content from the field in support of our editorial content strategy.&nbsp;</li><li>Deliver packaged content and stories for pre-determined marketing&nbsp;&amp; communications&nbsp;tactics.&nbsp;</li></ul>Digital Storytelling &amp;&nbsp;Engagement&nbsp;<ul><li>Collaborate with&nbsp;the&nbsp;Digital Marketing Manager to optimize and produce stories and content to enhance United Way NCA’s website for the purposed of boosting online engagement and recruiting new donors and volunteers.&nbsp;</li><li>Develop content strategies that maximize audience reach and engagement,&nbsp;leveraging platform-specific storytelling approaches.&nbsp;</li><li>Monitor emerging trends and technologies to continuously enhance digital content performance.&nbsp;</li><li>Must spend a minimum of two (2) days per week across the footprint of United Way NCA collecting stories and content.&nbsp;</li></ul>Data-Driven Insights &amp; Content Performance&nbsp;<ul><li>Utilize analytics tools to track content engagement, effectiveness, and conversion impact.&nbsp;</li><li>Report on content performance, providing data-driven recommendations to refine strategy and improve engagement.&nbsp;</li><li>Take a data-driven approach to content strategy,&nbsp;utilizing performance insights to align content with organizational goals and audience motivation continually.&nbsp;</li></ul>Collaboration &amp; Stakeholder&nbsp;Alignment&nbsp;<ul><li>Leverage donor and stakeholder insights to personalize and enhance content resonance.&nbsp;</li><li>Work cross-functionally with PR, media, and&nbsp;communications&nbsp;teams to ensure a cohesive and unified communications strategy.&nbsp;</li><li>Engage with internal and external stakeholders to align content development with organizational priorities and campaign initiatives.&nbsp;</li><li>Complies with all standard operating policies and procedures.&nbsp;</li><li>Performs other duties as&nbsp;required or assigned, which are&nbsp;reasonably within the scope of the duties in this job classification.&nbsp;</li></ul>Education, Background and Experience:&nbsp;<ul><li>Bachelor’s degree in communications, Journalism, Marketing, Public Relations, or a related field is preferred. High School Diploma or GED with equivalent years of related multimedia and communications work experience&nbsp;required.&nbsp;&nbsp;</li><li>Minimum of five (5) years of professional video and editorial experience.&nbsp;</li><li>Minimum five&nbsp;(5) years&nbsp;of experience in content strategy, writing, or editorial development, preferably within nonprofit, research, philanthropy, or corporate brand storytelling environments required.&nbsp;</li><li>Minimum five (5) years of proven experience in developing and executing multi-channel content strategies that drive audience engagement&nbsp;required&nbsp;</li><li>Three (3) years of strong background in storytelling, content marketing, and brand messaging with an emphasis on digital platforms&nbsp;required.&nbsp; &nbsp;</li><li>Strong writing and communication skills with the ability to craft compelling narratives and communicate effectively in various formats. &nbsp;</li><li>Strategic thinking and problem-solving skills with the ability to&nbsp;identify opportunities and develop effective strategies.&nbsp;</li><li>Diversified portfolio of video and writing samples&nbsp;required.&nbsp;</li><li>Demonstrated track record of filming and producing digital and print content for a range of target audiences.&nbsp;</li><li>Knowledge of and/or experience with editing programs&nbsp;like&nbsp;Adobe Creative Suite&nbsp;(e.g., Premiere Pro).&nbsp;</li><li>Superior written and visual communication&nbsp;is&nbsp;a must.&nbsp;</li><li>Experience translating technical source material into accessible, compelling human stories for a general audience.&nbsp;</li><li>Understands storytelling and marketing copywriting trends across varied media types.&nbsp;</li><li>Project management skills and attention to detail.&nbsp;</li></ul>Qualifications and Personal Attributes:&nbsp;Competencies: To perform the job successfully, an individual should&nbsp;demonstrate the following competencies to perform the essential functions of this position.&nbsp;&nbsp;&nbsp;Organizational:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<ul><li>Mission focused – the ability to create&nbsp;real social change that leads to better lives and healthier communities.&nbsp;</li><li>Relationship oriented –an understanding that people come before&nbsp;process and&nbsp;is astute in cultivating and managing relationships toward a common goal.&nbsp;</li><li>Collaborator – understands the role and contribution of all sectors of the community and can mobilize resources through meaningful engagement.&nbsp;</li><li>Results driven – dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and&nbsp;leveraging strategies and innovations.&nbsp;</li><li>Brand steward – a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.&nbsp;</li></ul>Functional:&nbsp;<ul><li>Ethical Standards – Maintains confidentiality, acts with professional, personal, and behavioral integrity.&nbsp;</li><li>Problem solving—the individual&nbsp;identifies and resolves problems&nbsp;in a timely manner and gathers and analyzes information skillfully.&nbsp;&nbsp;</li><li>Interpersonal Skills—the individual&nbsp;maintains confidentiality,&nbsp;remains open to others’ ideas, and&nbsp;exhibits willingness to try new things.&nbsp;&nbsp;</li><li>Oral communication—the individual speaks clearly and persuasively in positive or negative situations,&nbsp;demonstrates group presentation skills, and conducts meetings.&nbsp;&nbsp;</li><li>Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.&nbsp;&nbsp;</li><li>Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.&nbsp;</li><li>Quality control&nbsp;demonstrates accuracy and thoroughness and&nbsp;monitors your own work to ensure quality.&nbsp;</li><li>Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent changes, delays, or unexpected events.&nbsp;&nbsp;</li><li>Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and&nbsp;solicits feedback to improve performance.&nbsp;</li></ul>To apply, please&nbsp;submit your resume along with a cover letter to Human Resources at&nbsp;<a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>&nbsp;Successful candidates must pass criminal background and reference checks.&nbsp;United Way of the National Capital Area  &nbsp;&nbsp;EOE M/F/D/V&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="http://unitedwaynca.org/" target="_blank"> unitedwaynca.org</a>&nbsp;

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