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Shelter Associate, Housing Navigation Center Job Description United Way of Weld County ORGANIZATION OVERVIEWThrough the vision and support of United Way donors and volunteers, together we are building a better Weld County, one where:<ul><li>children are reading to learn by the start of fourth grade</li><li>youth are working at good jobs by age 25</li><li>families have stable housing</li><li>older adults are aging well and</li><li>people are connecting to the help they need.</li></ul>OVERVIEW OF RESPONSIBLITIESThe Housing Navigation Center (HNC) is a resource center that provides services to people experiencing homelessness, helps people regain housing, and helps households in Weld County navigate local housing resources. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides clear access to housing services ranging from homelessness prevention to overnight shelter. The person in this role will use a Housing First focus to assist in overnight shelter operations and tasks. They will work directly with people experiencing homelessness to provide a safe, effective, and welcoming emergency shelter.KEY RESPONSIBILITIESGeneral Duties<ul><li>Work with people experiencing homelessness during shelter hours to provide a welcoming shelter environment, ensuring guest and staff safety, and providing guests with appropriate resources</li><li>Maintain overnight shift availability, including the ability to fill in shifts when needed</li><li>Perform shelter check-in/check-out responsibilities including completing intakes, assisting with meal service, preparing sleeping areas, handing out donations, and maintaining shelter cleanliness and organization</li><li>Carry out HNC policies and procedures for overnight shelter activities including COVID-19 procedures, shelter safety policies, and general operational procedures</li><li>Utilize trauma-informed de-escalation techniques to address guest concerns and mitigate conflict</li><li>Maintain relationships among community partner agencies, key stakeholders, and the Weld County community to increase awareness of shelter resources and to maintain shelter stability</li><li>Coordinate with the HNC staff to ensure seamless service delivery between daytime and night-time operations </li><li>Assist in staffing extreme weather days during daytime shelter hours, when required</li><li>Maintain neighborhood relationships around the HNC</li><li>Participate in training around Housing First, Trauma-Informed Care, Mental Health First Aid, and other necessary topics </li><li>Ensure data reporting through the Homelessness Management Information System (HMIS)</li></ul>United Way of Weld County General <ul><li>Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).</li><li>Support fundraising efforts of United Way and activities that support United Way.</li><li>Support United Way annual events, disaster response, and other activities as assigned.</li><li>Participate in staff meetings and in service opportunities.</li><li>Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.</li><li>Other duties as assigned.</li></ul>UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>ESSENTIAL SKILLS<ul><li>Ability to work flexible hours including evenings, weekends, and overnight shifts</li><li>Self-motivated; proven excellent performance standards and quality of work</li><li>Excellent customer service and phone skills</li><li>Effective interpersonal communication skills including one-on-one conversations</li><li>Ability to effectively respond to escalated situations or crisis </li><li>Data and intake experience in HMIS or related data systems</li><li>Networking and community relationship building skills</li><li>Ability to work independently and as a team player</li></ul>EDUCATION/EXPERIENCE REQUIREMENTS<ul><li>High school diploma </li><li>Homeless services, case management, social work, health/human services, public health, or related nonprofit experience preferred</li><li>Experience utilizing trauma-informed care, de-escalation, Housing First, and person-centered care principles</li><li>Experience and willingness to work with highly vulnerable individuals and people experiencing homelessness</li></ul>POSITION STATUS<ul><li>Part-time (20-30 hours/week), hourly, non-exempt</li><li>Work hours are in the evenings, overnights, and weekends</li><li>Holidays required, holiday pay included at 2x hourly rate</li><li>Background check required</li><li>Random &amp; reasonable suspicion drug testing</li><li>Salary range (h3): $16.77/hour – $18.88/hour<ul><li>Additional $2/hour overnight differential</li><li>Bilingual differential available</li></ul></li></ul>BENEFITS<ul><li>The leave plan includes vacation, sick, parental leave, and short-term disability.</li><li>Flexible work hours with potential downtime for school work, ideal for university students</li><li>Evening meals provided during work shifts</li></ul>EQUAL OPPORTUNITY EMPLOYMENT STATEMENTUnited Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.APPLICATION INSTRUCTIONSPlease visit our website at <a href="https://www.unitedway-weld.org/careers" target="_blank">https://www.unitedway-weld.org/careers</a> to view the full job description and application instructions. Bilingual and multilingual candidates encouraged to apply.Send resume and cover letter to Jenny Shaw, Director of the Housing Navigation Center, at <a href="mailto:jshaw@unitedway-weld.org" target="_blank">jshaw@unitedway-weld.org</a>. Review of applications will begin immediately and will continue until all available positions are filled.

United Way of Weld County

Shelter Associate

Lead Shelter Associate, Housing Navigation Center Job DescriptionUnited Way of Weld County ORGANIZATION OVERVIEWThrough the vision and support of United Way donors and volunteers, together we are building a better Weld County, one where:<ul><li>children are reading to learn by the start of fourth grade</li><li>youth are working at good jobs by age 25</li><li>families have stable housing</li><li>older adults are aging well and</li><li>people are connecting to the help they need.</li></ul>OVERVIEW OF RESPONSIBLITIESThe Housing Navigation Center (HNC) is a resource center that provides services to people experiencing homelessness, helps people regain housing, and helps households in Weld County navigate local housing resources. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides clear access to housing services ranging from homelessness prevention to sheltering. The person in this role will use a Housing First focus to assist in overnight shelter operations and tasks. They will work directly with people experiencing homelessness to provide a safe, effective, and welcoming emergency shelter.KEY RESPONSIBILITIESSupervisor Duties <ul><li>Oversee and direct shelter associates during shifts and provide guidance to shelter policies and norms</li><li>Report to shelter manager with updates and communicate with daytime and overnight staff</li><li>Maintain change-over documents and facilitate staff communication</li></ul>General Duties<ul><li>Work with people experiencing homelessness during shelter hours to provide a welcoming shelter environment, ensuring guest and staff safety, and providing guests with appropriate resources</li><li>Manage overnight shift schedules at the shelter, including the ability/availability to fill in shifts when needed</li><li>Perform shelter check-in/check-out responsibilities including completing intakes, assisting with meal service, preparing sleeping areas, handing out donations, and maintaining shelter cleanliness and organization</li><li>Carry out HNC policies and procedures for overnight shelter activities including COVID-19 procedures, shelter safety policies, and general operational procedures</li><li>Utilize trauma-informed de-escalation techniques to address guest concerns and mitigate conflict</li><li>Maintain relationships among community partner agencies, key stakeholders, and the Weld County community to increase awareness of cold weather shelter resources and to maintain cold weather shelter stability</li><li>Coordinate with the HNC staff to ensure seamless service delivery between daytime and night-time operations </li><li>Assist in staffing extreme weather days during daytime shelter hours, when required</li><li>Maintain neighborhood relationships around the HNC</li><li>Participate in training around Housing First, Trauma-Informed Care, Mental Health First Aid, and other necessary topics </li><li>Ensure data reporting through the Homelessness Management Information System (HMIS)</li></ul>United Way of Weld County General <ul><li>Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).</li><li>Support fundraising efforts of United Way and activities that support United Way.</li><li>Support United Way annual events, disaster response, and other activities as assigned.</li><li>Participate in staff meetings and in service opportunities.</li><li>Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.</li><li>Other duties as assigned.</li></ul>UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>ESSENTIAL SKILLS<ul><li>Ability to work flexible hours including evenings, weekends, and overnight shifts</li><li>Self-motivated; proven excellent performance standards and quality of work</li><li>Excellent customer service and phone skills</li><li>Ability to effectively respond to escalated situations or crisis </li><li>Data and intake experience in HMIS or related data systems</li><li>Networking and community relationship building skills</li><li>Effective interpersonal communication skills including one-on-one conversations</li><li>Ability to work independently and as a team player</li></ul>EDUCATION/EXPERIENCE REQUIREMENTS<ul><li>High school diploma and one year experience providing homeless services, case management, social work, health/human services, public health, or related nonprofit field</li><li>Experience in case management, shelter services, and/or homelessness response services</li><li>Experience utilizing trauma-informed care, de-escalation, Housing First, and person-centered care principles</li><li>Experience and willingness to work with highly vulnerable individuals and people experiencing homelessness</li></ul>POSITION STATUS<ul><li>Part-time, 20-30 hours/week, hourly, non-exempt</li><li>Work hours are in the evenings, overnights, and weekends</li><li>Holidays required, holiday pay included at 2x hourly rate</li><li>Background check required</li><li>Random &amp; reasonable suspicion drug testing</li><li>Salary range (h5): $19.38 – $22.26 per hour<ul><li>Additional $2/hour overnight differential</li><li>Bilingual differential available</li></ul></li></ul>BENEFITS<ul><li>Benefits includes vacation, sick, parental leave, and short-term disability.</li><li>Flexible work hours with potential downtime for school work, ideal for university students</li><li>Evening meals provided during work shifts</li></ul>EQUAL OPPORTUNITY EMPLOYMENT STATEMENTUnited Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.APPLICATION INSTRUCTIONSPlease visit our website at <a href="https://www.unitedway-weld.org/careers" target="_blank">https://www.unitedway-weld.org/careers</a> to view the full job description and application instructions. Bilingual and multilingual candidates encouraged to apply.Send resume and cover letter to Jenny Shaw, Director of the Housing Navigation Center, at <a href="mailto:jshaw@unitedway-weld.org" target="_blank">jshaw@unitedway-weld.org</a>. Review of applications will begin immediately and will continue until positions are filled.

Lead Shelter Associate

Human Resources Associate (Part-Time)United Way of Weld County ORGANIZATION OVERVIEWThrough the vision and support of United Way donors and volunteers, together we are building a better Weld County, one where:<ul><li>children are reading to learn by the start of fourth grade</li><li>youth are working at good jobs by age 25</li><li>families have stable housing</li><li>older adults are aging well and</li><li>people are connecting to the help they need.</li></ul>OVERVIEW OF RESPONSIBLITIESThe Human Resources Associate will provide administrative support to the HR Manager. This may include scheduling onboarding, completing payroll process, employee file maintenance, posting job listings, and a variety of other administrative HR tasks. This is an entry-level position, excellent for someone interested in learning about key human resource functions. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS<ul><li>Maintain employee files, both electronically and hard copies</li><li>Schedule and initiate new hire onboarding and orientations</li><li>Take the lead in processing payroll</li><li>Complete termination paperwork</li><li>Help employees access their payroll, insurance, and retirement information</li><li>Assist in posting job listings and identifying candidates</li><li>Support all HR functions needed</li></ul>United Way of Weld County General <ul><li>Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).</li><li>Support fundraising efforts of United Way and activities that support United Way.</li><li>Support United Way annual events, disaster response, and other activities as assigned.</li><li>Participate in staff meetings and in service opportunities.</li><li>Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.</li><li>Other duties as assigned.</li></ul>UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>EDUCATION/EXPERIENCE REQUIREMENTS<ul><li>High computer literacy required: demonstrated ability with MS office including excel, Outlook, and Teams </li><li>Associate’s degree or two years’ experience working in human resources support </li></ul>ESSENTIAL SKILLS<ul><li>Able to navigate ADP, Excel, Outlook, Teams, CareerPlug, and a variety of job listing, insurance and other large corporate websites </li><li>Willingness to learn new processes, systems, and best practices</li><li>Accurately follow detailed instructions </li><li>Demonstrate keen attention to detail</li><li>Alter priorities and return to tasks as things come up</li><li>Maintain discretion with sensitive information under all circumstances</li><li>Comfortable meeting new people</li><li>Bi-lingual, Spanish speaking preferred</li></ul>POSITION INFORMATION<ul><li>Part-time, non-exempt<ul><li>20-25 hours per week, must be between the hours of 8-5, but specific schedule is flexible</li></ul></li><li>Pay Range (H3): $16.77-18.88 per hour<ul><li>Plus $.48 per hour Spanish speaking differential, if applicable</li></ul></li><li>Supervisory duties: n/a</li><li>Reports to: Human Resources Manager</li><li>Eligible for remote work: Yes, after 90 days with approval</li><li>Background and credit check required</li></ul>BENEFITS<ul><li>The leave plan includes vacation, sick, parental leave, and at least 14 paid holidays.</li><li>The retirement plan is open to all employees after one year, and the employer contribution is determined by the Board of Directors. </li></ul>EQUAL OPPORTUNITY EMPLOYMENT STATEMENTUnited Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.APPLICATION INSTRUCTIONSPlease visit our website at <a href="https://www.unitedway-weld.org/careers" target="_blank">https://www.unitedway-weld.org/careers</a> to view the full job description and application instructions.Send resume and cover letter to Rebecca Rickers, Human Resources Manager, at <a href="mailto:rrickers@unitedway-weld.org" target="_blank">rrickers@unitedway-weld.org</a>. Review of applications will begin on April 15, 2024 and will continue until position is filled.

Human Resources Associate

POSITION TITLE: Team UP AmeriCorps Coordinator 
	FLSA: Hourly 
	PAY RATE: $24.04/hour (20-40 hours per week - negotiable) 
	REPORTS TO: VP of Strategic Partnerships
POSITION OBJECTIVE: 
	The Team UP AmeriCorps Coordinator, under direct supervision of the AmeriCorps Director, supports all programmatic aspects of Team UP AmeriCorps. This includes program planning, member management, communication/outreach, grant compliance, host site support, and data/program reporting. The AmeriCorps Coordinator will be required to build upon and create positive relationships with all entities involved with the program: members, site supervisors, community partners, funders, host sites, and the communities served.
INTRODUCTION TO Team UP AmeriCorps: 
	Led by the United Way of Southwest Colorado (UWSC), Team UP AmeriCorps places AmeriCorps State &amp; National (ASN) members directly at local non-profits, schools, and government agencies to expand or implement new programs and projects. Members serve for a 12-month term of National Service to improve outcomes in Education, Economic Opportunity, and Healthy Futures. Team UP AmeriCorps provides hand-on experience and opportunities for training and professional development to its members while supporting communities in Southwest Colorado. Team UP AmeriCorps is currently in its fifth year of programming with plans to continue and expand in years to come. Members serve within the UWSC’s five-county region: Archuleta, La Plata, Montezuma, Dolores, and San Juan counties.
CORE COMPETENCIES FOR ALL UNITED WAY STAFF: 
	● Mission-focused: creates real social change that leads to better and healthier communities, and drives performance and professional motivations 
	● Relationship-oriented: understands that people come before process, and is astute in cultivating and managing relationships toward a common goal 
	● Collaborator: understands roles and contributions of all sectors of the community, and can mobilize resources (financial and human) through meaningful engagement 
	● Results-driven: dedicated to promoting shared, measurable goals for the common good, as well as creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact 
	● Brand steward: understands role in growing and protecting the reputation and results of the greater United Way network 
	● Justice, Diversity, Equity, and Inclusion: committed to furthering United Way’s commitment to removing barriers and providing support for Black, Indigenous, and other Peoples of Color (BIPOC)
PRIMARY JOB RESPONSIBILITIES/DUTIES:
● Program Planning 
	○ Lead member recruitment initiatives 
	· Assist with updating existing and creating new Position Descriptions 
	· Post Position Descriptions on Team UP Website, eGrants/myAmeriCorps, and other relevant internal and external sites 
	· Follow, update, and improve recruitment plan 
	· Attend recruitment events; speak with potential candidates about service opportunities 
	· Manage incoming member applications by scheduling and conducting Preliminary Interviews and coordinating with Host Sites 
	○ Onboard and enroll new members at program start (September) and throughout the program year (rolling enrollment) 
	· Engage and support new members prior to their Term of Service (housing support, welcome email, regular communication, etc.) 
	· Assist with enrolling and importing member info into AmeriCorps systems (eGrants &amp; OnCorps) 
	· Assist with assisting with National Service Criminal History Checks 
	· Help plan and co-facilitate Team UP AmeriCorps Member Orientation with specific focus on team-building and connection activities 
	○ As relevant, engage with potential new Host Sites and seek opportunities for program expansion 
	● Member Management 
	○ Be responsive to member and site supervisor needs by providing support, promoting professional development, and addressing concerns through problem-solving 
	○ Learn and manage the OnCorps database system 
	· Send timesheet reminders to Members and Site Supervisors 
	· Monitor timesheets for compliance and progress 
	○ Review Monthly Status Updates from members and site supervisors 
	· Recognize successes and highlights 
	· Respond to concerns and needs 
	○ Perform periodic regional Site Visits to engage with members and ensure program compliance 
	○ Perform scheduled regional 360° evaluation to provide/receive feedback on the member, host site, and AmeriCorps program 
	○ Help plan and co-facilitate monthly Cohort Connection Calls with specific focus on connection and team-building 
	○ Help plan and co-facilitate monthly Team UP AmeriCorps trainings and/or service projects with specific focus on connection, group dynamics, and “life after AmeriCorps” 
	● Communications/Outreach: 
	○ Increase Team UP AmeriCorps presence on social media by managing current and creating new accounts 
	○ Increase local knowledge of Team UP AmeriCorps through community communication 
	○ Update and possibly create new marketing and recruitment materials keeping in line with the AmeriCorps and Team UP brand guidelines 
	● Grant Compliance: 
	○ Learn about and comply with all grant contacts and program policies 
	● Host Site Support: 
	○ Assist with Site Supervisor Orientation and as-needed periodic host site trainings 
	● Data Management/Program Reporting 
	○ Assist with internal and external reporting efforts
ADDITIONAL JOB RESPONSIBILITIES/DUTIES: 
	● Represent the AmeriCorps Director at meetings or functions when required 
	● Coordinate with UWSC’s Team UP Collective Impact Initiative 
	● Attend applicable AmeriCorps training and conferences 
	● Provide feedback on and assist with the betterment and expansion of Team UP AmeriCorps 
	● Be a steward of UWSC and AmeriCorps in our five-county region
For qualifications, please see attached full description

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