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POSITION SUMMARY Leads the development of competitive grant proposals by identifying strategic opportunities, translating program needs into compelling narratives, ensuring budget accuracy, and managing timelines and reporting requirements. Strengthens organizational grant capacity by maintaining effective systems, interpreting grant outcomes for renewals, and building strong funder relationships. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Lead the development of competitive proposals for major, multi-year, or high-value funding opportunities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Identify grant opportunities that strengthen organizational visibility and increase philanthropic support.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Translate program needs, data, and outcome goals into compelling narratives aligned with funder priorities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Manage proposal timelines, deliverables, and workflows to ensure timely and accurate submissions.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with internal partners to ensure budget accuracy and adherence to funder and organizational guidelines.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Develop program budgets and financial justifications in coordination with finance and program teams.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Review and interpret grant outcomes and performance data to support renewals and strengthen future proposals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Review and refine lower-value proposals and reports to support consistency and quality across submissions.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Improve and maintain systems, templates, and tools to streamline processes across the grants function.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide leadership, guidance, and oversight to the Manager supporting the grants function.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Support coaching, performance feedback, and professional development for the Manager.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ensure adherence to organizational policies, procedures, and compliance expectations within the team.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Partner with leadership and Human Resources to address performance concerns and strengthen departmental processes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with leadership to develop strategies that maximize alignment across current and emerging grant areas.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Gather program information, impact data, and budget details required to develop high-quality proposals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Develop project descriptions, logic models, and outcome measures aligned with organizational priorities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Build and maintain relationships with funders and external partners to strengthen grant competitiveness.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Prepare high-quality interim and final reports for major awards and maintain accurate records of all grant activities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor’s degree in communications, public administration, nonprofit management, English, or related field required, or equivalent combination of experience and education may be considered in lieu of degree. Master’s degree preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Five years in non-profit, fundraising, or grant writing required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Three years of supervisory or coaching experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Proven success securing large or multi-year grant awards.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Demonstrated ability to write persuasive, data-informed, and funder-aligned narratives.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong experience developing budgets and working with financial documentation and compliance guidelines.</li><li>&nbsp; &nbsp; Strong networking skills with diverse stakeholders required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Database experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Customer service skills and experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Excellent analytical skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong proofreading skills required.</li><li>&nbsp; &nbsp; &nbsp; Ability to utilize critical thinking and problem-solving skills.</li><li>Strong project management skills, with the ability to plan, execute, and deliver projects on time and within budget</li></ul>COMPETENCY REQUIREMENTS ​Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Problem Solving - Ability to identify and resolve problems. Planning &amp; Organization - Ability to plan and organize work activities. Leadership - Motivate and inspire others. Conflict Resolution - Encourage open communication to resolve difficult situations. Managing People - Provide direction to subordinates that encourages performance. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly remaining in a stationary position, often sitting or standing for prolonged periods.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly viewing information on a computer screen.&nbsp;</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasionally traveling to the office or offsite location.</li><li>&nbsp; &nbsp; Occasionally lifting and moving of items weighing up to approximately 20 pounds.​​​​​​</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Hybrid inside working environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasional early mornings, evenings, and weekend hours.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;High level of long periods of concentration.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

Senior Grant Writer

Job Title:&nbsp;Community Resource CoordinatorFLSA Status:&nbsp;Non-Exempt&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reports to:&nbsp;Community Resource Program SupervisorCore Hours:&nbsp;&nbsp;&nbsp; 8:30-5:00pm Monday-FridaySalary Range: starting at $40,000; compensation commensurate with experienceRevision Date:&nbsp;December 2025Preferred Start Date:&nbsp;January 2026Work Model:&nbsp;Onsite-Union SCROLE OVERVIEWThe&nbsp; Community Resource Coordinator (CRC)&nbsp;will serve families in&nbsp;Union&nbsp;County across the economic stability spectrum of need, increasing opportunities for low- to moderate-income families to obtain assistance in and support for (1) meeting critical needs; (2) overcoming barriers to self-sufficiency; and (3) creating a pathway to financial stability. The&nbsp;CRC&nbsp;will&nbsp;be responsible for&nbsp;conducting care coordination, which includes&nbsp;determining&nbsp;a client’s placement on the economic stability spectrum and&nbsp;assisting&nbsp;in developing self-motivated and sustainable plans for moving forward on the path to self-sufficiency. The&nbsp;CRC&nbsp;will complete training in the areas of trauma-informed case management, motivational interviewing, mental health first aid, financial coaching, the financial stability readiness tool, Charity Tracker, the Benefit Bank, VITA, and other care coordination tools and techniques.KEY RESPONSIBILITIES&nbsp;<ul><li>Perform case management duties, including client intake interviews, referrals, and follow-ups using the Readiness Tool and other care coordination&nbsp;tools;&nbsp;</li><li>Become a trained SC Thrive Benefit Bank Counselor and complete client benefit&nbsp;applications;&nbsp;</li><li>Learn to successfully navigate and&nbsp;utilize&nbsp;Charity Tracker and&nbsp;maintain&nbsp;client case files, including outcomes,&nbsp;assistance, and&nbsp;referrals;&nbsp;</li><li>Complete IRS VITA training at the advanced level and complete and file client taxes as needed during tax&nbsp;season;&nbsp;</li><li>Aid in the supervision of VITA sites as needed.&nbsp;</li><li>Maintain client confidentiality at all&nbsp;times;&nbsp;</li><li>Successfully track, manage, and report goal&nbsp;attainment in Charity Tracker.&nbsp;</li><li>Initiate collaborative opportunities that grow partnerships related to basic needs and financial stability&nbsp;services;&nbsp;</li><li>Attend personal development and leadership seminars as&nbsp;requested, as well as workshops, staff meetings, webinars, conferences, training refresher&nbsp;courses&nbsp;and&nbsp;meetings;&nbsp;</li><li>Maintain integrity and keep all sensitive information confidential.&nbsp;</li><li>Must be able to&nbsp;work&nbsp;a flexible schedule with the possibility of some early morning and evenings.&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ul>SKILLS &amp; QUALIFICATIONS<ul><li>Bachelor’s degree from an accredited college or university&nbsp;required, preferably in human services, administration, social&nbsp;work&nbsp;or some related&nbsp;field;&nbsp;</li><li>At least 2 years’ experience in program&nbsp;coordination;&nbsp;&nbsp;</li><li>At least 2 years of case management, coaching, or mentoring not&nbsp;required, but&nbsp;preferred;&nbsp;</li><li>Ability to obtain volunteer tax preparer&nbsp;certification;&nbsp;</li><li>Strong&nbsp;ability to effectively communicate both verbally and in written format.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong interpersonal skills with&nbsp;the ability&nbsp;to work independently or with others as a team.&nbsp;</li><li>Ability to develop strong professional working relationships and collaborate with both internal and external partners.&nbsp;</li><li>Ability to persuade or influence others in favor of a service, point of view, or course of action.&nbsp;</li><li>Strong ethical standards, reliability,&nbsp;accountability,&nbsp;professional&nbsp;excellence, positive attitude, and&nbsp;confidentiality.&nbsp;&nbsp;&nbsp;</li><li>Maintain&nbsp;a high level&nbsp;of integrity for self and others.&nbsp;</li><li>Demonstrated excellent customer service skills.&nbsp;</li><li>Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.&nbsp;</li><li>Ability to multi-task,&nbsp;prioritize,&nbsp;and deal with interruptions while meeting&nbsp;timely&nbsp;deadlines.&nbsp;</li><li>Ability to change course of action due to shifts in work demands.&nbsp;</li><li>Ability to&nbsp;operate&nbsp;a personal computer using standard or customized software applications appropriate to assigned tasks.&nbsp;</li><li>Demonstrated ability to understand concepts, practices, and procedures with ability to use in varied situations.&nbsp;</li><li>Demonstrated ability to present information to diverse audiences.&nbsp;</li><li>Demonstrated ability to contribute to important strategy, operational and business decisions that affect&nbsp;departments.&nbsp;</li><li>Demonstrated ability to develop solutions using creativity, resourcefulness, innovation,&nbsp;negotiation,&nbsp;and diplomacy.&nbsp;</li><li>Ability to read and interpret documents such as federal and state laws, legal documents, safety rules,&nbsp;operating&nbsp;and procedure manuals.&nbsp;&nbsp;&nbsp;</li><li>Demonstrated ability to build relationships, negotiate,&nbsp;motivate,&nbsp;and persuade others.&nbsp;</li><li>Demonstrated ability to analyze situations, develop solutions using creativity, resourcefulness, innovation,&nbsp;negotiation,&nbsp;and diplomacy.&nbsp;</li><li>Demonstrated ability&nbsp;to&nbsp;adapt and persevere.&nbsp;</li><li>Demonstrated ability to&nbsp;exhibit&nbsp;extreme integrity and confidentiality.&nbsp;</li><li>Demonstrated strong organizational skills and attention to detail.&nbsp;</li><li>Regular and sustained attendance&nbsp;is required.&nbsp;</li><li>Must have valid&nbsp;driver's&nbsp;license and access to transportation throughout the workday.&nbsp;</li></ul>WHY JOIN US?<ul><li>Competitive benefits</li></ul><ol><li>Insurance: &nbsp;We offer medical, dental, and vision insurance. Employee-only dental and vision coverage, as well as supplemental life/AD&amp;D insurance, short-term disability insurance, long-term disability insurance, and two employee assistance programs, are provided at no cost.</li><li>Retirement: 401k with 3% safe harbor contribution and up to 2% discretionary employer match.</li><li>Time away from work: 13 annual holidays, paid annual vacation time accrued based on tenure, paid annual sick leave, up to 4 weeks of paid family care leave and 4 additional weeks of unpaid family care leave.</li><li>Earned Wage Access: We partner with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.</li></ol><ul><li>Flexible work environment&nbsp;</li><li>Supportive and caring team&nbsp;</li><li>Opportunity to make a difference in our community</li></ul>OUR COMMITMENT TO OPPORTUNITY FOR ALLWe believe that everyone deserves the opportunity to thrive. And that means everyone.<ul><li>We value the visible and invisible qualities that make you who you are.</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and strengthen health, youth opportunity, community resiliency, and financial security across our community.</li><li>We believe that each United Way community member, donor, volunteer, advocate, and employee must have access to solving community problems.</li><li>We strive to include practices promoting access and involvement of all community members at the center of our daily work.</li><li>We commit to using these practices for our business and our communities.</li></ul>Read more at&nbsp;<a href="https://www.uwpiedmont.org/diversityequityinclusion" target="_blank">https://www.uwpiedmont.org/diversityequityinclusion</a>.&nbsp;<a href="#_msocom_1">[AG1]</a>&nbsp;PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;This role includes a variety of activities such as sitting, standing, talking, and using a computer or phone. Occasionally, tasks may involve reaching, bending, kneeling, or lifting and moving items up to 25 pounds. The work environment is typical of an office setting, with moderate noise from phones, printers, keyboards, and visitors. It also involves working at a desk, computer terminal, or in conference rooms.We are committed to creating a workplace where everyone feels included. If any of these tasks or conditions present challenges, we’re happy to explore reasonable accommodations to support your success and comfort in this role.The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp;HOW TO APPLYWe know that not everyone checks every box on a job description, and that’s okay! If you’re excited about this role and believe you could contribute to our team, we encourage you to apply. We value diverse skills, experiences, and perspectives, and we’re committed to building a workplace where everyone feels they belong.United Way of the Piedmont is an Equal Opportunity Employer and Employer of National Service, AmeriCorps, Peace Corps, and other National Service. Alumni are encouraged to apply.To apply, please email your resume, cover letter, and salary requirements to&nbsp;<a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>.

United Way of the Piedmont

Community Resource Coordinator

Overview:&nbsp;Do you want to help meet the tangible needs of local nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time GIV Warehouse Associate. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 280 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients.&nbsp;Key Responsibilities:<ul><li>Maintain a clean, organized, and safe warehouse environment, following all safety protocols.&nbsp;</li><li>Communicate effectively and positively with not-for-profit agencies, volunteers, and local donors; build strong relationships.&nbsp;</li><li>Regularly consolidate, refill, and adjust locations of merchandise in the warehouse.</li><li>Support warehouse staff with volunteer groups, donation pick-ups, and duties needed for accurate inventory control.</li><li>Perform outbound counts for the items being obtained by the non-profit agencies.</li><li>Assist with various other tasks necessary to ensure GIV program is successful and impactful.&nbsp;</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds. The work environment will include exposure to hot temperatures during summer months.</li><li>Prior warehouse job experience of at least 1 year is preferred</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift safely and efficiently.</li><li>Must be OSHA-10 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills; ability to identify and resolve issues related to inventory or warehouse operations.</li><li>Able to manage multiple projects simultaneously while maintaining a very strong attention to detail</li><li>Capable of working effectively with limited supervision</li><li>Growth mindset</li><li>Self-motivated with a very strong work ethic</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency should drive their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “GIV Warehouse Associate” in the subject line.More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;

Warehouse Associate

United Way of El Paso County is committed to improving the lives and futures of all people 
in the community. We bring together expertise, funding and volunteer support to 
positively impact education, health, basic needs, and financial stability. In partnership 
with others, we work to eliminate inequities experienced by diverse populations so that 
all people have a safe, healthy home environment, achieve their educational potential, 
and increase their financial stability. We commit to building bridges across cultural, racial, 
religious, and economic boundaries. 

POSITION: CENTER FOR RESILIENCY MANAGER 
 
REPORTS TO: Senior Director of Community Resiliency 
 
Purpose: The Center for Resiliency Manager supports the mission of United 

Way of El Paso County (UWEPC) by leading the programmatic 
mission and vision of the Resiliency Center including management 
and guidance of staff, operations, partnerships, programming and 
outreach. 


MAJOR DUTIES &amp; RESPONSIBILITIES: 

Management of Center 

• Provide leadership, guidance and oversight of all program-related activities 
including advocacy, partnerships, navigation support, and outreach to El Paso 
residents affected by housing stability, basic needs insecurity, trauma, and the 
August 3rd mass violence incident of 2019. 

• Serve as the main point of contact for United Way of El Paso County (UWEPC) 
administrative office for all activities and communication related to the Resiliency 
Center. 

• Represent UWEPC at any state, regional, and national conferences, forums, or 
meetings, as appropriate. 

• Collect, track, and report data related to usage of the Center and services 
provided. Provide recurring updates and progress reports to UWEPC and 
partners on the services offered by the Center as well as the use by community 
members. Utilize program data to evaluate progress towards desired outcomes 
as well as to make adjustments in service delivery, as necessary. 

• Collect, track, and report expenses incurred by the Center in an effort to provide 
services to the community, to include donations, grants, and in-kind resources. 

• In coordination with UWEPC leadership, create and steer operations of the 
Resiliency Center with the use of strategic partnerships and outreach. 

• Serve as staff liaison to appropriate advisory and steering committees, 
scheduling and facilitating meetings with committee members and 


 
representatives including correspondence through email, phone, and other 
means to foster relationships. 

• Manage and oversee the relationship of the contracted vendor that is responsible 
for outreach coordination and an extension of our resource navigation support 
model. 

o Manager is responsible for is holding the vendor accountable to all 
programmatic and financial deliverables, including compliance with 
reporting and budget. 

o Train and onboard sub-contracted vendor on Center for Resiliency 
program overview, its processes and procedures, program case-
management platforms and all reporting documentation required. 

o Monthly reporting documents confirming sub-contracted vendor direct 
outputs/ performance results. 

o Stay informed of their identified outreach and educational plans. Identify 
and address performance opportunities to ensure contract adherence. 

 
Staff Leadership and Management 

• Recruit, supervise, and manage qualified and dedicated staff at the Resiliency 
Center, including: 

o Resource Navigators 

o Community Resource Specialist 

o Compliance Specialist 

• Plan and coordinate ongoing professional development and appropriate skills 
training for staff on topics pertinent to the needs of the Center. 

• Lead and guide the Center for Resiliency team in strategically developing and 
building awareness of services related to addressing community needs. 

• Supervise and manage staff caseloads and performance plans. 

• Provide strategic focus for the employee team, including encouraging 
collaboration between initiatives and partners. 

 
Grant Administration 

• Contract understanding for adherence of performance compliance. 

• Maintain strong knowledge of the requirements and guidelines of federal and 
state grants, including but not limited to the Center for Resiliency. 

• Audit, for review and approval each eligible case identified for direct assistance. 

• Compile and submit all performance reporting requirements as outlined by 
federal and state grants in accordance with mandated guidelines 
(monthly/quarterly). 


 
Community Partnerships 

• Maintain in-depth knowledge of the status of Center utilization, engagement, and 
initiatives to fully participate and provide status updates, when necessary. 

• Maintain working knowledge of all UWEPC programs, engagement and initiatives 
to serve as a strong representative and advocate for the organization. 

• Seek and maintain strong community partnerships with local service providers 
and potential supporters. 

• Cultivate a strong collaborative of response and engagement by convening 
partners to assess community needs and strategically provide services in 
collaboration with partners. 

• Participate in recurring program and strategic meetings to assist in shaping the 
vision of UWEPC Community Impact products and partnerships in relation to the 
Center for Resiliency. 

• Advocate for UWEPC Community Impact products with community partners and 
stakeholders. Research new programs and services that may be relevant to the 
mission and values of UWEPC. 

• Develop and cultivate successful business/personal relationships with key 
employees and CEO, including elected officials and key County and City staff. 

• Facilitate relationships with partners for direct services and programming to 
clients including MOUs, reporting, and information-sharing. 

 
Other Job Duties 

• Understand the UWEPC concept, mission, purpose, philosophy and background 
to handle routine calls from public in an effective and diplomatic way. 

• Maintains confidentiality of all materials, and uses judgment and tact in dealing 
with internal and external inquiries. 

• Plans and prioritizes work to meet scheduled deadlines; adjusts personal 
schedule to assure completion of tasks, assignments, etc. 

• Proven initiative, self-management and cross-departmental (team concept) 
collaboration. 

• High-level business networking and relationship-building skills. 

• Work with leadership to streamline processes and improve ROI on all fundraising 
activities. 

• Performs other duties and assumes other responsibilities as assigned. 


SKILLS AND COMPENTENCIES: 

Interpersonal Skills 

• Experience working in collaborative environments and cross functionally to 
achieve goals. 


 
 • Strong project management, process improvement, or other applicable 

experience. 

• Strong analytical skills using data to support decisions. 

• Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. Strong 
ability to distill and communicate complex issues and concepts to others. 

• Personal attributes of honesty, integrity, professional behavior, tact, sense of 
urgency, and sense of humor. 

 
Computer Skills 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, Excel),. 
Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo Meeting, 
FaceBook Live, Microsoft Teams; Intermediate knowledge of case management 
software and workflow. 

 
Key Competencies 

• Cultivates 

o Equity Mindset 

o Network Mindset 

o Learning Mindset 

• Think Strategically 
Applies appropriate strategic logic to decisions and initiatives. Identifies efforts 
that will have the greatest strategic impact. 

• Promote Collaboration 
Fosters a sense of teamwork, leverages differences, and facilitates the effective 
interaction and contribution of others to achieve goals. 

• Engage and Inspire 
Articulates and inspires commitment to a plan of action aligned with 
organizational mission and goals. 

• Inspire Trust 
Gains the confidence and trust of others through principled leadership and sound 
business ethics. 

• Innovate 
Champions new ideas and initiatives and creates an environment that supports 
innovation. 

• Focus on Community 
Ensures the delivery of exceptional service and value to the communities we 
serve. 

Core Competencies for all UWEPC Staff 


 
 • Mission Focused: Catalyze others’ commitment to the mission to create real 

social change that leads to better lives and healthier communities. This drives 
their performance and professional motivations. 

• Relationship-Oriented: Understands that people come before processes and is 
astute in cultivating and managing relationships toward a common goal. 

• Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through 
meaningful engagement 

• Results Driven: Dedicated to shared and measurable goals for the common 
good: creating, resourcing, scaling and leveraging strategies and innovations for 
broad investment and impact 

• Brand Steward: Steward of the brand and understands his/her role in growing 
and protecting the reputation and results of the greater network. 


Qualifications--Knowledge, Education and Experience 

• Bachelor’s degree in subjects related to health and human services, non-profit or 
organizational management, public relations, communications, marketing, or 
social services, plus five years of work experience and/or an equivalent 
combination of education and experience related to the duties of the position. 

• Knowledge of the non-profit and social services sector is essential. Skills in 
grant-writing, grant management, personnel management, program development 
and operation, leadership, strategic planning, management of sub-contractors 
and partnerships, and volunteer engagement are desired. 

• Must be able to work a flexible schedule with the possibility of early morning, 
evening, and weekend work. 

• Valid driver’s license, insurance and vehicle required. Bilingual Spanish, 
essential. 

• Bilingual preferred 

• Background check required. 

• The above statements are intended to describe the general nature and level of 
work being performed by the individual in this position. They are not intended to 
be an exhaustive list of all duties, responsibilities, and skills required of the 
position. Duties, responsibilities and activities may change at any time with or 
without notice. 
 

 
Salary Range: $45,000 - $50,000 
Classification: Full-Time, Exempt 
Benefits: Health, Dental, Life Insurance, Retirement Contributions

United Way of El Paso County

Center for Resiliency Manager

MEMBER POSITION TITLE:&nbsp; 211&nbsp;Community Connection NavigatorPROGRAM: United Way Fox Cities. 1455 Midway Road, Menasha, WI 54952.SITE LOCATION:&nbsp;United Way Fox Cities. 1455 Midway Road, Menasha, WI 54952.OVERVIEW:&nbsp;211 is a simple, free way to connect all people in need with vital human services 24/7/365 for everyday life or in times of crisis. By dialing 211 callers are linked to information about local health, human service, and disaster related resources. 211 brings people and community resources together. There are 8 locally based 211 contact centers in Wisconsin, including the United Way Fox Cities (UWFC) 211.&nbsp;The Community Connection Navigator will work collaboratively with UWFC and 211 staff, local agencies and other community partners to remove barriers and improve access to basic needs services.This position is in partnership with the United Way Fox Cities AmeriCorps Program. To learn more about AmeriCorps, please visit&nbsp;<a href="https://americorps.gov/" target="_blank">https://americorps.gov/</a>.&nbsp;DESCRIPTION OF DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Gain an in-depth understanding of local/statewide health and human service resources</li><li>Answer calls/texts/chats to 211 and connect callers to community non-profits and government services</li><li>Advocate for individuals experiencing difficulty or lacking the ability needed to navigate agencies,&nbsp;programs, and services.</li><li>Assist with peer support services for adults struggling to find a path to recovery.</li><li>Facilitate, support, and coordinate collaborative initiatives which may include housing/shelter navigation, peer support services, and other partnerships to address barriers to accessing resources to support Social Determinants of Health (SDOH).&nbsp;This could include attending community meetings, creating a project roadmap, helping design call or project workflows, calling individuals who need assistance in participating counties.&nbsp;</li><li>Attend outreach events and provide support of 211 service including digital access &amp; navigation programming.</li><li>Attend and participate in AmeriCorps program training on a variety of topics, including program orientation all-member team training and networking opportunities, community service projects, etc. These trainings occur through a combination virtual and in-person.</li><li>Complete AmeriCorps paperwork, such as monthly reports, feedback surveys, etc.</li></ul>QUALIFICATIONS/SKILLS/EDUCATION/EXPERIENCE:&nbsp;<ul><li>Bilingual preferred – English/Spanish</li><li>Ability to communicate and work effectively and with a high level of professionalism with staff, community members, partners, and other stakeholders.&nbsp;</li><li>Experience working in the mental health and substance use services system is preferred, including training to provide support to adults struggling to find a path to recovery.</li><li>Self- motivated, goal oriented, and organized – ability to get the job done.&nbsp;</li><li>Meets deadlines and completes tasks with a high degree of accuracy and dependability.</li><li>Knowledge of Microsoft Teams and cloud-based technology&nbsp;</li><li>Passion for helping people</li><li>Be 18 years or older at the beginning of their service</li><li>At minimum, hold a high school diploma or equivalent. The ideal candidate will hold an associate or bachelor’s degree in health and human services or public health degree or related background and experience. Upper-level undergraduates with related experience are encouraged to apply.&nbsp;</li><li>U.S. Citizen, U.S. National, or Lawful permanent resident alien of the U.S.&nbsp;</li><li>Provide information and complete, and pass a criminal history check</li></ul>OTHER INFORMATION:&nbsp;<ul><li>Member Term of Service:&nbsp;The Member’s service term will start on 01/02/2026 and end on 8/31/2026.There’s flexibility with the position start date, however the position must start by or before 01/12/2026 or the time requirements and living allowance conditions will change.&nbsp;</li><li>Time Requirements:&nbsp;The member project can be part-time or full-time.&nbsp;<ul><li>Full-time members are expected to serve 1,200 hours, which averages 35-40 hours/week during the service period.&nbsp;</li><li>Part-time members are expected to serve 900 hours, which averages 26-30 hours/week during the service period.</li></ul></li><li>This position will be in-person with the potential to be hybrid. Member will serve hours Monday – Friday, 8:00 a.m. – 4:30 p.m.<ul><li>In-person training is required for the first 6 weeks.&nbsp;</li><li>If hybrid is appropriate, the member may work from home on Mondays and Fridays and be in office on Tuesday, Wednesday, and Thursday.&nbsp;</li></ul></li><li>Members will receive a gross living allowance while serving, which is paid on the 15th and last day of each month. Please note there will not be an additional hourly wage or salary above and beyond living allowance.<ul><li>Full-time members: The gross living allowance amount for full-time members will be $1,080.88 per pay period (the amount listed is before tax deductions).&nbsp;</li><li>Part-time members: The gross living allowance amount for part-time members will be $765.63 per pay period (the amount listed is before tax deductions).&nbsp;</li></ul></li><li>Segal Education Award upon successful completion of hourly requirement described in Time Requirements: The Education Award amount for this full-time position is $5,176.50. The Education Award amount for this part-time position is $3,697.50. Please note, this education award is an electronic transfer to either your educational institution, federal loan provider, etc. Members will not receive the education award via direct payment (such as check, cash, etc.).&nbsp;</li><li>Member positions that average 35-40 hours/week are eligible for health insurance and childcare reimbursement (income eligibility required for childcare reimbursement benefit)&nbsp;</li><li>Forbearance on qualified student loans while serving and interest accrual payments.</li></ul>APPLICATION DUE DATE:<ul><li>Applications will be accepted until position is filled.&nbsp;</li></ul>

211 Community Connection Navigator

MEMBER POSITION TITLE:&nbsp; Diaper BankInventory &amp; Operations SpecialistPROGRAM: United Way Fox Cities. 1455 Midway Road, Menasha, WI 54952.SITE LOCATION: Kimberly-Clark Eastern Wisconsin Diaper Bank, 110 Kensington Drive, Appleton WI 54195OVERVIEW:&nbsp;The Kimberly-Clark Eastern Wisconsin Diaper Bank works to increase access to diapers, period products, and adult incontinence products so all can thrive.&nbsp;The Diaper Bank Inventory &amp; Operations Specialist&nbsp;will work collaboratively with United Way Fox Cities, community nonprofit partners and volunteers to improve inventory systems and distribution processes to support more efficient and effective services to improve access to basic needs services.This position is in partnership with the United Way Fox Cities AmeriCorps Program. To learn more about AmeriCorps, please visit&nbsp;<a href="https://americorps.gov/" target="_blank">https://americorps.gov/</a>.&nbsp;DESCRIPTION OF DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Optimize ordering processes for nonprofit organizations to accurately track requests and products distributed</li><li>Create process for shared inventory management among multiple community partners</li><li>Improve warehouse labeling to ensure accurate inventory reporting and donation records</li><li>Work within the guidelines of the National Diaper Bank Network and maximize use of NDBN resources locally to fulfill reporting requirements</li><li>Assist with diaper distribution pick up and deliveries to nonprofit partners</li><li>Attend and participate in AmeriCorps program training on a variety of topics, including program orientation all-member team training and networking opportunities, community service projects, etc. These trainings occur through a combination virtual and in-person.</li><li>Complete AmeriCorps paperwork, such as monthly reports, feedback surveys, etc.</li></ul>QUALIFICATIONS/SKILLS/EDUCATION/EXPERIENCE:&nbsp;<ul><li>Ability to communicate and work effectively and with a high level of professionalism with staff, community members, partners, and other stakeholders.&nbsp;</li><li>Self- motivated, goal oriented, and organized – ability to get the job done.&nbsp;</li><li>Meets deadlines and completes tasks with a high degree of accuracy and dependability.</li><li>Knowledge of Microsoft Teams and cloud-based technology&nbsp;</li><li>Passion for helping people.</li><li>Be 18 years or older at the beginning of their service</li><li>At minimum, hold a high school diploma or equivalent. The ideal candidate will hold an associate or bachelor’s degree in health and human services or public health degree or related background and experience. Upper-level undergraduates with related experience are encouraged to apply.&nbsp;</li><li>U.S. Citizen, U.S. National, or Lawful permanent resident alien of the U.S.&nbsp;</li><li>Provide information and complete, and pass a criminal history check</li></ul>Work Environment:&nbsp;Work is primarily performed in a warehouse and office environment. The position also includes frequent lifting of up to 20 pounds.&nbsp;OTHER INFORMATION:&nbsp;<ul><li>Member Term of Service:&nbsp;The Member’s service term will start on 1/2/2025 and end on 8/31/2026.There’s flexibility with the position start date, however the position must start by or before 01/12/2026 or time and living allowance requirements (below) will change.&nbsp;</li><li>Time Requirements:&nbsp;The member project can be part-time or full-time.&nbsp;<ul><li>Full-time members are expected to serve 1,200 hours, which averages 35-40 hours/week during the service period.&nbsp;</li><li>Part-time members are expected to serve 900 hours, which averages 26-30 hours/week during the service period.</li></ul></li><li>This position will be in-person. Member will serve hours Monday – Friday, 8:00 a.m. – 4:30 p.m.&nbsp;</li><li>Members will receive a gross living allowance while serving, which is paid on the 15th and last day of each month. Please note there will not be an additional hourly wage or salary above and beyond living allowance.<ul><li>Full-time members: The gross living allowance amount for full-time members will be $1,080.88 per pay period (the amount listed is before tax deductions).</li><li>Parti-time members: The gross living allowance amount for part-time members will be $765.63 per pay period (the amount listed is before tax deductions). Please note, there will not be an additional hourly wage or salary.</li></ul></li><li>Segal Education Award upon successful completion of hourly requirement described in Time Requirements: The Education Award amount for this full-time position is $5,176.50. The Education Award amount for this part-time position is $3,697.50. Please note, this education award is an electronic transfer to either your educational institution, federal loan provider, etc. Members will not receive the education award via direct payment (such as check, cash, etc.).</li><li>Member positions that average 35-40 hours/week are eligible for health insurance and childcare reimbursement (income eligibility required for childcare reimbursement benefit)&nbsp;</li><li>Forbearance on qualified student loans while serving and interest accrual payments.</li></ul>APPLICATION DUE DATE:Applications will be accepted until position is filled.

Diaper Bank Inventory & Operations Specialist - AmeriCorps

This position is located in Orange and Osceola County, grant funded for three years, and is subject to renewal. POSITION SUMMARY Guide students through the full college and career planning process, including pathway development, application support, financial aid navigation, and progress monitoring. Strengthen student success by providing individualized guidance, engaging families, and collaborating with program leadership to remove barriers and support post-secondary readiness. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Guide students through the college placement process by developing individualized college and career pathway plans.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Schedule student meetings and facilitate group activities that advance pathway goals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Support students in identifying best-fit post-secondary options through goal-setting, exploration, and program research.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist students and their parents or guardians with FAFSA completion, scholarship identification, and other financial aid processes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Engage parents or guardians to clarify program expectations, strengthen understanding of the enrollment process, and address questions or concerns.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide guidance that helps students make informed decisions about their future while encouraging ambitious goals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist students with preparing personal statements, essays, applications, and interviews by reviewing materials and offering feedback.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Monitor and track student progress on pathway tasks, milestones, deadlines, acceptance letters, enrollment steps, and FAFSA submission.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Communicate with the Coordinator or Program Manager regarding student progress, challenges, and support needs.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Participate in training sessions, workshops, college visits, and panels as needed.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>&nbsp; &nbsp; Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Current college student enrolled in a 2-year or 4-year degree program.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Completed at least 24 college credit hours with a minimum 3.0 GPA.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;A strong understanding of the college selection and admissions process, financial aid, scholarship application processes, and the U.S. higher education system.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to commit to working a minimum of 10 hours per week.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Available to work during high school hours and after-hours events.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office required</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Customer service skills and experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Analytical skills preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to work independently with minimal supervision required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong proofreading skills preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize organizational skills effectively.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a secure laptop with private, secure, and stable high-speed internet connection.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a quiet, confidential workspace.</li><li>&nbsp; &nbsp; Bilingual in English and Spanish preferred.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.</li><li>Frequently traveling to the office or offsite location.</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasionally bending, stooping, or kneeling.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Inside working environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;High level of long periods of concentration.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasional evenings and weekend hours.</li><li>&nbsp; &nbsp; Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

 Near Peer Coach, upliftED

The United Way of Greater Kingsport seeks versatile community impact manager to lead impact and education initiatives to improve lives in our community so all can thrive.&nbsp; &nbsp; If YOU are ready to make a difference in your community, send resume and cover letter to&nbsp;<a href="mailto:resumes@uwaykpt.org" target="_blank">resumes@uwaykpt.org</a> by January 9, 2026 or by mail to 301 Louis Street, Suite 201, Kingsport, TN 37660.POSITION SUMMARYThis position offers an opportunity to be involved in engaging the Greater Kingsport, TN community to fight for the health, education and financial stability of every person in our community.&nbsp; Serves as lead staff position for United Way of Greater Kingsport’s (UWGK) superb education initiatives and works collaboratively on a variety of overall impact projects.&nbsp;Oversees UWGK’s education initiatives including the early grade reading initiative, United WE READ, AveNew: youth drug education and prevention, the UWGK Children and Youth Vision Council and the Afterschool Network collaboration efforts.&nbsp;Provides collaboration and leadership for various overall impact projects include but not limited to the following: early childcare programming, promotion of the ALICE study (Asset Limited, Income Constrained Employed), public policy advocacy, promotion of volunteer initiatives including Week of Caring, Volunteer United, Leaderboard and Learn United programs; assistance with biannual Citizen’s Review Process as well as growing grant support.&nbsp; &nbsp;TO APPLY:&nbsp; Submit resumes and cover letter (required) to <a href="mailto:resumes@uwaykpt.org" target="_blank">resumes@uwaykpt.org</a> by January 9th, 2026, or by mail to United Way of Greater Kingsport, 301 Louis Street, Suite 201, Kingsport, TN 37660.ABOUT UNITED WAY OF GREATER KINGSPORT&nbsp;The United Way of Greater Kingsport mobilizes our community to action so all can thrive. Our Mission is to improve lives. Our vision is a community where everyone has an opportunity to thrive. For more information, visit <a href="http://www.uwaykpt.org.&amp;nbsp" target="_blank">www.uwaykpt.org.&amp;nbsp</a>;KEY EDUCATION AND EXPERIENCE REQUIREMENTS<ul><li>Minimum of a bachelor’s degree with preference of focus in education, social services, non-profit management or related degree&nbsp;OR&nbsp;equivalent combination of education and experience</li><li>Preferred 3 years’ experience in related field&nbsp; &nbsp;</li><li>Demonstrated leadership in working with staff and volunteers</li><li>Strong verbal and written communication skills&nbsp;</li><li>High level of time management skills and initiative</li><li>Valid driver’s license &amp; proof of insurance</li></ul>

United Way of Greater Kingsport

Impact and Education Manager 

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 4:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate

Department: &nbsp;Community&nbsp;ImpactReports&nbsp;to:&nbsp; &nbsp;&nbsp;VP Youth OpportunitiesStatus:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Exempt,&nbsp;Full&nbsp;Time (Grant Funded)General Description: This position is responsible for planning, coordination, contract/system&nbsp;management, daily operations and overall leadership of Youth Opportunities Programs, including the Coalition on Behavioral Health, Drug Prevention Suicide Prevention Initiatives and school program grants. This role ensures the delivery of high-quality, impactful programs that foster positive youth development, education, and community engagement. The Director will collaborate with community partners, stakeholders, and internal teams to expand opportunities for youth, ensuring that all programs are aligned with United Way Broward’s mission and values, and meet community needs.<h2>Primary&nbsp;Job&nbsp;Responsibilities&nbsp;&amp;Duties:</h2><ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff.</li><li>Serves as a primary United Way Broward (UWB) administrator for Youth programs, Suicide Prevention Initiatives, and associated grant activities.</li><li>Oversees contract administration for Youth Opportunities Programs—including Choose Peace, ReadingPals, Project Empowerand Behavioral Health/Drug Prevention coalitions—ensuring utilization management, outcomes tracking and quality assurance.</li><li>Directs the daily implementation of the Coalition’s Suicide Prevention efforts and ensures alignment with the Prevention Strategic Plan.</li><li>Tracks program activities and performance metrics; analyzes and reports digital and social media trends; and collaborates with partners to promote, develop, and implement initiatives that advance Coalition goals.</li><li>Manages the Community Impact process, including subject-matter analysis, information synthesis, and the development of procurement processes and materials (RFPs, RFAs, notices, agendas, manuals, fact sheets, and statistical summaries).</li><li>Designs, implements, and evaluation of all Behavioral Health initiatives connected to the Zero Suicide framework and related committees.</li><li>Develops and executes the annual operational plan for the United Way’s Suicide Prevention Coalition.</li><li>Monitors community indicators to assess emerging issues, evaluate program effectiveness, and collaborate with community leaders on tools and strategies that strengthen the community’s capacity to identify, address, and fund priority needs.</li></ol><h2>Other Job&nbsp;Duties:</h2><ul><li>Coordinates activities and communications with state, county, and local commissions, networks, councils, and partner organizations connected to Coalition and Youth Opportunities programming.</li><li>Represents UWB at Behavioral Health Systems and Providers meetings, subcommittees, public events, and other community functions.</li><li>Participates in Board of Governor meetings, leads the Be Well Broward subcommittee, and other internal/external committees at the local, state, and national levels.</li><li>Builds and strengthens partnerships with schools, nonprofits, businesses, Asusveterans’ groups, primary care clinics, and other community organizations to advance the Broward Suicide Prevention Coalition and related initiatives.</li><li>Enhances alignment and cohesion across community efforts addressing trauma, suicide prevention, and behavioral health.</li><li>Monitors performance, outcomes, and compliance of all grant-funded and contracted programs, ensuring ongoing quality and fidelity.</li><li>Conducts bi-weekly supervision of direct reports to offers technical assistance, coaching and consultation.</li><li>Formulates, implements, and evaluates programs to assess outcomes, effectiveness, and efficiency, using both qualitative and quantitative data.</li><li>Oversees execution and management—including monitoring and evaluation—of all contracts within assigned Community Impact areas.</li><li>Ensures all programs meet Council on Accreditation (COA) service standards and actively participates in COA and Performance Quality Improvement (PQI) meetings.</li><li>Asist in the implementation of &nbsp;policies and procedures for Coalition activities and associated Youth serving programs.</li><li>Directs strategic management and operations within assigned areas to support continual improvement aligned with organizational vision and mission.</li><li>Participates in strategic planning for youth opportunities and community-building initiatives, assessing resource needs and developing responsive solutions.</li><li>Works with the VP of Youth Opportunities and the Chief Impact Officer to develop and coordinate an integrated marketing and communications plan.</li><li>Facilitates regular planning sessions and supports an information-sharing network among Youth Opportunity Programs.</li><li>Creates informational materials, presents to business and community leaders, and serves as an internal/external subject-matter lead, including veteran services.</li><li>Represents UWB at both public and private gatherings to promote programs, initiatives, and community partnerships.</li><li>As part of UWB’s leadership role in the community, actively participates in the organization’s crisis response plan and fulfills duties required during emergency or disaster situations.</li><li>Performs additional tasks and assumes related responsibilities as assigned by the supervisor.</li></ul>Supervises:&nbsp;Program Managers, Managers and Prevention Specialist&nbsp;<h2>Education&nbsp;&amp;&nbsp;Experience:</h2><ul><li>Master’s degree in Human Services preferred , Bachelor’s degree required.&nbsp;</li><li>Must have a &nbsp;minimum of 5 years of experience in progressively more responsible job-related positions in program administration, high-level grant&nbsp;management and Mental Health.</li><li>Experience managing community collaborations, program development and/or management, program &nbsp;&nbsp; &nbsp;evaluation,&nbsp;preferably&nbsp;in&nbsp;the Behavioral Health and Substance Abuse&nbsp;arena.</li><li>Knowledge and direct experience working with the Broward County School Board, the Department of Children and Families, and human services organizations serving at&nbsp;risk Youth.</li><li>At least&nbsp;5&nbsp;years&nbsp;of progressive supervisory&nbsp;experience&nbsp;required.</li><li>Proficiency&nbsp;required&nbsp;in&nbsp;MS&nbsp;Word,&nbsp;Excel&nbsp;and&nbsp;other&nbsp;relatedcomputer&nbsp;programs&nbsp;required,and&nbsp;research&nbsp;relatedsoftware&nbsp;preferred.</li><li>Strong&nbsp;fiscal/budgeting&nbsp;experience&nbsp;required.</li></ul><h2>Core Competency&nbsp;Requirements:</h2><ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’smission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds&nbsp;qualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;cultureof&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embracesengagement&nbsp;of all&nbsp;people,ideas&nbsp;and&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;UnitedWay’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;neededin&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in anyteam&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and&nbsp;air-conditioned).&nbsp;Lighting&nbsp;is&nbsp;adequate&nbsp;throughoverhead&nbsp;lighting as&nbsp;well&nbsp;as&nbsp;windowsand&nbsp;blinds.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Physical demands include sitting and/or standing for extended periods of&nbsp;time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and&nbsp;computer.&nbsp;Demandsalso involve protracted&nbsp;concentration.

13 Community Services Jobs