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Overall Purpose of this Role: This relationship-focused servant leader helps to support resource development and fundraising strategies on the Virginia Peninsula. This position oversees the United Way of the Virginia Peninsula volunteerism efforts, affinity programs, and donor relationships. &nbsp;As the community fundraiser, funds raised by UWVP are mobilized and leveraged to support direct-service nonprofit organizations, build and support collaborative solutions, and to ensure that households in our community can access assistance for basic needs and long-term supports. The Donor Relations Manager has a critical role in creating unforgettable experiences that resonate with our donors and volunteers, driving meaningful change.Volunteerism • Leads United Way’s annual Day of Caring volunteer event alongside volunteer committees, sponsors, and other staff • Works to connect individuals and groups to volunteer projects available on the Virginia Peninsula • Manages and promotes Volunteer Peninsula, an online volunteer engagement platform • Assists local nonprofit organizations in posting projects and recruiting volunteers • Support UWVP outreach efforts associated with workplace campaigns and community impact in order to mobilize volunteers • Build and uphold organization-wide best practices for volunteer management and retention Donor Retention • Build, manage, and grow a portfolio of donor accounts for the purpose of stewarding and cultivating new and ongoing relationships • Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities • Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition, but that educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving • Support and leverage workplace campaigns and other resource development strategies to provide continual donor communications and engagement &nbsp;Affinity Programs • Harness the power of donor communities to increase giving and amplify their impact in our community o Emerging Leaders Society (ELS): A group of passionate, like-minded, community-focused professionals under the age of 40 who serve our neighbors in need and develop as active advocate leaders for change o Women United (WU): Women United harnesses the power of women to improve the quality of life for women and children on the Virginia Peninsula • Facilitate affinity group programming that provides opportunities for volunteerism, networking, and enrichment • Maintain and grow peer-to-peer fundraising initiatives that are founded in connectedness and impact • Develop new Affinity groups similar to ELS and WU based on research, discussions with donors, and network-wide innovationsKey Competencies • Volunteer Coordination: Proven ability to recruit and engage volunteers • Relationship Building: Ability to engage, motivate, and maintain positive relationships with donors, volunteers, community members, and colleagues • Team Player: Works well with others to achieve a shared goal, while also contributing to the team’s success • Collaborative: Understands the roles and contributions of all community sectors and mobilize resources (financial and human) through meaningful engagement • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines • Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely and maintain high standards of quality in work • Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment • Adaptability to Change: Willingness to adapt to new process, technologies, and program requirements, and help others adjust as well • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact • Action-Oriented: Look for new solutions to old problems, take on new opportunities, and approach challenges with a sense of urgency, high energy, and enthusiasm • Responsive: Ability to respond promptly to internal and external customers, prioritize inquiries, and act as needs arise &nbsp;Qualifications and Experience: • Minimum of 3 years’ experience in nonprofit fundraising or related role • Undergraduate degree in Business Administration, Human Services, or related field • Experience working with volunteers. Preferred professional/leadership experience in the nonprofit sector • Or, a comparable combination of education and work experience • Technical proficiencies in Microsoft Office Suite, internet search engines as an end user, and social media platforms • Ability to be up and moving around for long periods of time, up to 8+ hours a day for events and independently complete event set up that may require moving up to 30 pounds • Valid driver’s license, automobile insurance, and reliable transportation This position works in-office and in the community. Remote and hybrid options are not available. Interested candidates should send their resume to <a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>.

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Donor Relations Manager

UNITED WAY OF SOUTH HAMPTON ROADS 

VBthrive Long Term Mobility Mentor 


Title: VBthrive ST Case Manager 

Department: Community Impact 

Reports To: Manager Economic Mobility 

Date Created: December 2024 


 
Why Work for United Way: 

Do you want to leave work every day knowing that you made an impact? At United Way of South Hampton Roads 

(UWSHR), you’ll work in a fun and supportive environment where every day is a new opportunity to make a 

difference. If you talk to our employees, the single trait we all have in common is passion. We work hard because 

we love what we do and we know how much our community needs us. Plus, we offer excellent benefits and 

opportunities for advancement. If you want to be great while doing good, join the United Way team. 


VBthrive is a collaborative initiative geared to support long-term pandemic recovery by serving the 
needs of individuals, families and businesses in the City of Virginia Beach that have been impacted 
by COVID-19 to help them build stability and lasting self-sufficiency. Specifically, the initiative will 
work with a variety of partners to provide support for individuals and families through coaching and 
resource navigation in the priority areas of housing, financial management, workforce readiness, and 
wraparound services. Mobility Mentors are a key role in the VBthrive program and provide one-on-
one coaching to partner with participants on their path to self-sufficiency. 
 

Objectives &amp; Expectations: 


The case manager will work directly with individuals to focus on self-sufficiency by connecting them 
with wraparound services. They will demonstrate an understanding of issues, community needs, and 
existing systems of care related to the ALICE population. Case management is defined as a 
collaborative process of assessment, planning, facilitation, care coordination, evaluation, and 
advocacy for options and services to meet an individual’s comprehensive health needs. Case 
managers support individuals in setting priorities, connecting to resources, and achieving goals. 
Candidate must be customer focused, data-driven, organized, and results oriented. This position is 
based in Virginia Beach, and the case manager must be able to work a flexible schedule that includes 
evenings and/or weekends to meet the individual’s needs. Successful candidates will have a strong 


ability to communicate effectively, build relationships and educate stakeholders on the needs of the 
ALICE (Asset Limited, Income Constrained, Employed) population. Experience implementing 
motivational interviewing and trauma-informed practices is preferred. 
 

Commitment to equity, diversity &amp; inclusion 

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are. 

We welcome that every person brings a unique perspective and experience to advance our mission and progress 

our fight for the health, education, and financial stability of every person in every community. 

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal 

access to solving community problems. 

We strive to include diversity, equity, and inclusion practices at the center of our daily work. 

We commit to using these practices for our business and our communities. 

 
Core Competencies are characteristics that all employees are expected to exhibit as a member of the UWSHR 

team. For complete details that include attributes and behaviors please see the United Way Core Competencies 

Checklist in the shared Human Resources Network Folder. These include: 

 • Mission Focused: The top priority is creating real social change that leads to better lives and 
healthier communities. 

 • Relationship Oriented: Understands that people come before process and is astute in 
cultivating and managing relationships toward a common goal. 

 • Collaborator: Understands the roles and contributions of all sectors of the community and can 
mobilize resources (financial and human) through meaningful engagement. 

 • Results Driven: Dedicated to shared and measurable goals for the common good; creating, 
resourcing, scaling and leveraging strategies and innovations for broad investment and impact. 

 • Brand Steward: Understands his/her role in growing and protecting the reputation and results of 
the organization, and thus, the greater network. 

 
Essential Duties and Responsibilities include the following: 


 • Providing individualized wraparound services for individuals within ALICE population and those living 
below the Federal Poverty Level 

 • Manage and maintain a case load in an effective and efficient manner. 
 • Thorough documentation of case management activities in an objective, detailed, and timely manner 
 • Accurate tracking and reporting of demographic information and data regarding individual needs and 

referrals within specified guidelines. 
 • Assist and support individuals in developing goals to form manageable steps and overcome barriers 

through problem-solving 


 • Serve as a resource for the individual and family on issues including housing, budgeting, career and 
education, childcare, physical and mental health, and more 

 • Maintain a working knowledge of community resources and advocacy to initiate and coordinate service 
delivery and follow-up. 

 • Meet with individuals at times and locations that meet their needs. The majority of meetings will be over 
the phone, flexibility needed to meet at participant homes or out in the community. 

 • Establish collaborative partnerships with other public and private agencies/services, and establish 
ongoing connections, resources and supports for participants. 

 • With the support of lead mentors, plan, organize and facilitate workshops and community groups 
around educational topics and peer support 

 • Provide rotating staff coverage for the the VBthrive Resource Center 
 • Assist in recruitment of participants and marketing in Virginia Beach 
 • Serve as an extension and representatives of UWSHR in all work related to VBthrive 
 • Attend partnership engagement opportunities throughout the grant period, share and monitor progress, 

and foster continuous improvement. 

 • 


Key Skills Requirements: 

 • Bachelor’s degree preferred or equivalent combination of education and experience 
 • A minimum of two years of experience in human service case management requiring direct client 

interactions required 
 • Ability to pass a criminal background check 
 • Valid driver’s license, acceptable driving record, current auto insurance and personal vehicle or access 

to personal transportation for travel throughout community 
 • Ability to maintain respect for the confidentiality of information divulged by or on behalf of individuals 
 • Possess the ability to relate to people of diverse educational, cultural, and economic backgrounds 
 • A consummate team player with an innovative, enthusiastic, and flexible approach 
 • Ability to build credible relationships with community members and partners 
 • Proven ability to collaborate and work in a team environment as well as work independently and make 

sound decisions 
 • Able to multi-task, meet deadlines, keep schedules, manage partner agency relationships, and perform 

in a high-paced environment 
 • Commitment to assisting ALICE population to achieve self-sufficiency 
 • Adherence to program policies and procedures 
 • Excellent written and oral communication skills 
 • Proficiency with MS Outlook, Word, and Excel; Ability to learn other applications. 
 • Strong detail orientation and self-organized 


Work Demands &amp; Environment: 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp 


 • Ability to clearly and concisely express and exchange detailed information and ideas to others 

accurately via spoken word 

 • Exerting up to 20 of force occasionally and/or a negligible amount of force frequently to lift, 

carry, push, pull or otherwise move objects 

 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, computer 
terminal characters, transcription, and other similar objects at distances generally close to the 
eyes. 

 • The worker is subject to a variety of inside environmental conditions that may occur in an 

office, a private home, or elsewhere in the community including temperature variations, 

unpleasant odors, and potential allergens 

 • Although inside work is the rule, it is required that the individual be able to travel and may be 

exposed to a variety of weather conditions 
 

This is a temporary position that will end at the duration of the grant period through December 2025.

Short Term Case Manager

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

3 Community Services Jobs in Virginia