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The Business Analyst, Donor Services will utilize United Way of Greater Cincinnati’s CRM System to manage donation processing function, including pledge, micro-campaign, sponsorship, grant, designation, and payout processing.&nbsp; KEY AREAS OF RESPONSIBILITY: Donor Services Management<ul><li>Support campaign processing including processing of pledges, payments, designations and payouts.</li><li>Proactively coordinate with other teams to allow for planning and appropriate communication on campaign activities while fostering effective working relationships with Resource Development, Technology (IT), donors and other personnel throughout the organization.</li><li>Develop and maintain updated policies and procedures.</li><li>Lead all aspects of donation and payment processing in the CRM system including individual, corporate, grant and sponsorship contributions along with donor designations.</li><li>Review and approve monthly direct bill invoice and periodic tax receipt documents to be sent to UWGC donors.</li><li>Serve as the main point of contact for questions from internal and external parties (including donors, other United Ways, and external agencies) regarding the processing and recording of donations, payments, and payouts.</li></ul> Processing and Operational Oversight<ul><li>Support Marketing and Resource Development to develop donation materials in compliance with United Way of Greater Cincinnati policies.</li><li>Provide insight to Resource Development and Finance staff as needed on key topics as it relates to CRM updates, process improvements, etc.</li><li>Identify opportunities for process improvement enhancements and implement.</li><li>Work with the Community Impact area to prepare correspondence for designations including other United Ways and non-profit agencies regarding donor intent and payouts</li><li>Initiate the payout process with the Accounts Payable department for donor designations from the CRM system in compliance with United Way Worldwide standards.</li><li>Support account reconciliations for donor designation liabilities accounts.</li></ul> Donation Processing System<ul><li>Assist in development and implementation of CRM system reports and procedures.&nbsp;</li><li>Actively participate in working group calls with UWGC technology professionals and external consultants regarding updates and improvements to the CRM system.</li></ul> Core Finance Duties<ul><li>Assist with campaign distribution designation budget preparation.</li><li>Assist with Resource Development and Finance annual donation projections review.</li></ul> COMPETENCIES: Technological Proficiency / Aptitude, Accountability, Integrity-Organizational Commitment, Interpersonal Skills-Builds Relationships, Change-Oriented, Time/Project Management JOB RELATIONSHIPS WITH: Serves as financial leader over core customer relationship platform in donation and payment processing roles; Interacts with team members at all levels of the organization, donors, staff of other United Ways and agency partners, CRM user groups and other vendors. MINIMUM QUALIFICATIONS:&nbsp;<ul><li>5+ years of experience in a business environment.</li><li>Salesforce-CRM or similar CRM system experience required.</li><li>BA degree in Business Administration, Information Systems, Accounting or equivalent advanced training preferred.</li><li>Prior experience in a non-profit or philanthropy environment preferred.</li><li>Proficiency in basic Microsoft Word and intermediate Excel.&nbsp;</li></ul> WORKING CONDITIONS:<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li><li>Extended viewing of computer monitor.</li><li>In office 4 days per week, with option to work remotely one day per week.</li><li>Occasional local travel to events within the regional area.</li></ul>SALARY: $68,000 plus competitive benefits packageBENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

United Way of Greater Cincinnati

Business Analyst, Donor Services 

The Sr. Accountant provides accounting and financial oversight for operational areas of United Way of Greater Cincinnati, UWGC Foundation, and any shared services.&nbsp;&nbsp;&nbsp; KEY AREAS OF RESPONSIBILITY:&nbsp;<ul><li>Create, review and post various journal entries. Ensure proper documentation and audit trail.&nbsp;&nbsp;</li><li>Review and reconcile balance sheet accounts monthly, quarterly, or annually.&nbsp;&nbsp;</li><li>Assist in month-end, quarter-end, and year-end processes.&nbsp;&nbsp;</li><li>Analyze bank accounts and make recommendations around cash flow strategies.&nbsp;</li><li>Prepare monthly reports for UWGC departments and managers.&nbsp;</li><li>Support the UWGC and UWGC Foundation closing process to ensure timely results are produced.&nbsp;</li><li>Maintaining and updating our accounting platform – new accounts, structure changes, reporting filters etc.&nbsp;&nbsp;</li><li>&nbsp;Ensure compliance with accounting standards.</li><li>Participate in updating policies and procedures related to finance and accounting activities.&nbsp;&nbsp;&nbsp;</li><li>Maintain accurate and organized financial documentation.&nbsp;&nbsp;</li><li>Assist in the preparation of annual budgets.&nbsp;&nbsp;&nbsp;</li><li>Assist with activities and requirements of external auditors.&nbsp;&nbsp;</li><li>&nbsp;Performs backup duties - accounts payable support.&nbsp;&nbsp;</li><li>&nbsp;Other duties as assigned to meet organizational requirements.&nbsp;&nbsp;</li></ul>SUPERVISORY RESPONSIBILITIES: None&nbsp; OTHER DUTIES:&nbsp; Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&nbsp; COMPETENCIES: Accountability, Integrity-Organizational Commitment, Relationship Building, Communication Skills, Technologically Proficient, Measurable Impact, and Time/Project Management.&nbsp; JOB RELATIONSHIPS WITH: Interacts with team members at all levels of the organization, vendors, and public accounting firm personnel.&nbsp; MINIMUM QUALIFICATIONS:&nbsp;<ul><li>Bachelor’s degree in accounting, finance, or relevant field.&nbsp;</li><li>Knowledge of not-for-profit accounting, GAAP, and GAAS.&nbsp;</li><li>Proficiency in Microsoft 365 applications (Outlook, Word, Excel, etc.) with expertise in Excel required.&nbsp;</li><li>At least 8 years of accounting experience, preferably in a nonprofit organization.</li></ul> WORKING CONDITIONS:&nbsp;&nbsp;<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.&nbsp;</li><li>Occasional local travel to events within the regional area.&nbsp;</li><li>Extended viewing of computer monitor.&nbsp;</li></ul>SALARY: $70,000 plus competitive benefits packageBENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

Senior Accountant 

The Senior Manager will play a pivotal role in supporting United Way’s mission to strengthen economic mobility and well-being in Greater Cincinnati by supporting impact networks focused on improving educational outcomes. United Way has a long history of serving as a backbone for collective impact efforts. This role will directly contribute to the success of those efforts by leading Success by 6 and other key initiatives in the early learning space in order to provide the infrastructure to enable collaborative efforts with key partners and stakeholders. This role will build and maintain community relationships, facilitate collaborative efforts with practitioners, leaders and families, design partner capacity building activities, lead program development and project management, and manage program data and evaluation. This role will work across several networks to support meaningful outcomes across the cradle-to-career continuum. KEY AREAS OF RESPONSIBILITY: Strategic Leadership and Project Management<ul><li>Provide strategic leadership and operational management to guide educational success impact efforts in the early education ecosystem and drive impact for children birth to 6</li><li>Develop and implement programs and initiatives that support a continuous pathway from cradle to career that ensure every young person has the potential to succeed</li><li>Manage project-level data and track key community outcomes and measurements to support continuous learning and improvement</li><li>Design and facilitate capacity building and education efforts to support partners in achieving shared goals and implementing shared/ best practices</li><li>Research best practices, trends, models and other activities to quickly understand an issue area, community, or sector</li><li>Lead project management for key initiatives and collaborate with team members to align efforts and drive positive impact</li><li>Manage communication and report verbally and in writing regularly to internal teams, leaderships, and external stakeholders (including funding partners and other investors)</li></ul> Community and Partner Engagement<ul><li>Engage community partners and community members to regularly gather input and understand needs and assets across the region</li><li>Lead and/or support collaboration with partners and stakeholders, including partner working groups and/or large convenings, to build shared vision and practices, and foster learning</li><li>Regularly provide technical assistance and relationship management supports to partners by phone, virtual engagement and in-person meetings (including off-site visits to community partners)</li><li>Convene partners on a regular basis at a leadership and practitioner level to share updates, identify key learnings or challenges, build shared practices and tools and evaluate the impact of the network</li><li>Manage logistics of events and convenings including setting agendas, managing registration, preparing materials, facilitating, note-taking, creating follow-up items, and sharing resources</li><li>Represent United Way on committees and at community meetings and events, as needed and appropriate</li></ul> Management, Operations, and Internal Collaboration<ul><li>Manage team member(s) to ensure strong and timely implementation of all projects; coach and develop staff as needed; current team includes the Manager, Success by 6</li><li>Collaborate closely with other leaders in the organization to ensure alignment, cross-training and coordination</li><li>Support the management of all financial budgets for projects and annual operations</li><li>Support and contribute to data tracking and evaluation efforts for grants and projects</li><li>Internally collaborate with other teams’ members and departments to deliver against projects as needed and foster a culture of collaboration, transparency and accountability</li><li>Support grant writing, advocacy, reporting and corporate engagement, as needed, to help build awareness, raise resources and influence systems change</li><li>Contribute to the subject matter expertise of the organization by engaging in professional development, research on trends &amp; best practices in collective impact approaches and capability building efforts</li></ul> SUPERVISORY RESPONSIBILITIES:<ul><li>This role currently manages one team member (Manager, Success by 6); supervisory responsibilities include:</li><li>Establishing goals and expectations for all team member(s)</li><li>Providing timely, candid, and constructive performance feedback</li><li>Supporting team member(s) development and provide challenging opportunities that enhance growth</li><li>Actively managing conflict and resolve and elevate disagreements as appropriate</li><li>Supporting an inclusive working environment</li><li>Recognizing and rewarding team member(s) for accomplishments</li><li>Ensuring compliance with policies and procedures</li></ul> OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time based on our scope of work. JOB RELATIONSHIPS WITH:&nbsp; All UWGC Teams, UWGC Area Center staff, Community Partners, and UWGC Executive Team. MINIMUM QUALIFICATIONS:<ul><li>Bachelor’s Degree or equivalent preferred</li><li>Minimum of seven years in project management, preferably specific to social impact or collective impact in the nonprofit, human services, and/or education sector</li><li>Demonstrated ability to develop and execute projects independently and work in collaborative settings</li><li>Strong communication, facilitation, relationship management, and leadership skills required</li><li>Excellent team management, collaboration, problem-solving and analytical abilities</li><li>Proficiency in project management tools and practices; preferred experience with project management systems such as Asana&nbsp;</li></ul> DESIRED COMPETENCIES:<ul><li>Experience and expertise in the early education space</li><li>Proven experience overseeing strategy and building complex solutions/programs and bringing them to life through effective implementation efforts</li><li>Excellent project planning and management skills</li><li>Ability to create, grow, and retain strong relationships with stakeholders</li><li>Strong judgment and creative problem-solving skills; makes decisions based on accurate and timely data driven analysis</li><li>Comfort with collecting and using qualitative and quantitative data</li><li>Understanding of systemic challenges and strong cultural responsiveness – including experience and comfort in working with diverse groups and stakeholders, especially across socio-economic, gender, racial, and ethnic identities</li><li>Experience with public speaking and facilitation of groups</li><li>Effective communication (written and verbal) and interpersonal skills and strong attention to detail</li><li>Commitment to United Way's mission and values, with a passion for improving educational outcomes</li><li>Robust experience with Office Suite; preferred experience with project management tools or software</li></ul>SALARY:&nbsp;$70,000 plus competitive benefits package BENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

Sr. Manager, Success by 6

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

Associate, Project LIFT

United Way of Greater Cincinnati (UWGC) has an opportunity to make a lasting impact and transform the future of our community as Manager of Donor Experience and Growth. You will play a pivotal role in inspiring change and building connections that matter.
At UWGC, we're not just an organization; we're a force for positive transformation. Our mission is to inspire hope and create opportunities for a better tomorrow. As the Manager of Donor Experience and Growth, you'll be at the heart of this mission, leading the charge to create unforgettable experiences that resonate with our donors and drive meaningful change.
Key Areas of Responsibility:
Ignite Transformative Engagement:
<ul><li>Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities.</li>
</ul><ul><li>Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition – they educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving.</li>
</ul>Provide Engaging Donation Opportunities: 
<ul><li>Introduce and lead peer-to-peer and cause-driven fundraising campaigns, encouraging donors to connect with our cause.</li>
<li>Harness the power of donor communities to increase giving to amplify their impact in our community.</li>
</ul>Communicate with Purpose:
<ul><li>As a storyteller, you will craft compelling narratives that resonate with our donors and inspire ongoing financial support.</li>
<li>Coordinate the creation of external marketing materials that not only promote opportunities for donor engagement but also embody the spirit of our shared mission.</li>
</ul>Measure the Ripple Effect:
<ul><li>Set, track, and manage key performance indicators (KPIs) related to fundraising to showcase the impact of giving.</li>
<li>You’ll also measure KPIs that go beyond financial support when you track effect of your efforts in community growth, increased donation amounts, elevated engagement scores, and overall retention.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a related field.</li>
<li>Preference for a minimum of two years of experience as a community or brand manager, demonstrating a passion for building and transforming relationships.</li>
<li>Proficient in MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Familiarity with CRM software; Salesforce experience is a plus.</li>
<li>Strong interpersonal and communication skills that go beyond words – the ability to build emotional connections.</li>
<li>Willingness to drive to events and meetings within the regional area, including some evenings and weekends.</li>
</ul>Core Competencies:&nbsp;Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning.
Salary starting mid 50's, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 19, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/5QGUA" target="_blank">https://jobapply.page.link/5QGUA</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Manager of Donor Experience and Growth

United Way of Greater Cincinnati (UWGC) fights for the economic well-being of all people in Greater Cincinnati so our entire community can thrive – now and in the future. The Public Policy and Advocacy Manager is integral to UWGC’s policy and advocacy work across UWGC’s nine-county, three-state region. As a leading convenor and philanthropic investor, UWGC strengthens systems supporting family well-being. Through policy and advocacy, we can achieve short- and long-term wins that make systems work for families.
The Public Policy and Advocacy Manager will provide strategic leadership and daily management of efforts that advance our local, state and federal policy agenda while also building the advocacy capacity of our staff, volunteers and partners.
Key Areas of Responsibility:
<ul><li>Provide day-to-day support for staff, volunteers and partners to influence policy at national, state and local levels.</li>
<li>Track identified legislative and public policy priorities and update UWGC staff and volunteers on status changes.</li>
<li>Collaborate with the director to identify and create strategies for calls to action with UWGC constituencies.</li>
<li>Build advocacy capacity of UWGC staff, volunteers and partners through professional development, convenings and issue education.</li>
<li>Support relationships with existing and new community partners, coalition members and lawmakers.</li>
<li>Represent UWGC at coalitions, conferences, task forces and legislative meetings.</li>
<li>Use UWGC messaging and message frames to prepare action alerts, talking points and testimony, issue briefs, letters, press statements, opinion editorials, website updates, blogs, and legislative and public policy reports.</li>
<li>Stay informed of national best practices and trends and provides strategic advice about how to integrate into UWGC’s public policy and advocacy work.</li>
<li>Monitor program quality and impact and creates reports.</li>
<li>Manage projects and collaborations with internal and external stakeholders.</li>
<li>Work to grow UWGC’s advocacy network.</li>
<li>Organize and execute advocacy events and initiatives.</li>
<li>Together with the Public Policy and Advocacy Director, support the UWGC Public Policy Committee.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree and at least three years’ full-time, professional work experience with significant responsibilities. Education cannot substitute for work experience.</li>
<li>Team orientation, ambition, and a strong work ethic.</li>
<li>Willing to work weekends and evenings and travel throughout Kentucky, Ohio and Indiana as necessary.</li>
<li>Access to a car, possession of a valid driver’s license, and proof of current automobile insurance.</li>
<li>Complete and pass all background checks and security clearances.</li>
</ul>Core Competencies:
<ul><li>Believe authentically in UWGC’s work and understand the vital role that building champions for our work plays in realizing our vision.</li>
<li>Work proactively and thrive in a fast-paced, dynamic environment.</li>
<li>Successfully collaborate across teams and organizations to achieve results.</li>
<li>Have excellent written and oral communication skills and strong attention to detail.</li>
<li>Be comfortable with qualitative and quantitative data.</li>
<li>Ability to work effectively both independently and as part of a team.</li>
<li>Demonstrate a commitment to excellence and ensure positive relationships with partner organizations and constituencies.</li>
<li>Meet deadlines and show initiative in taking on new tasks and projects.</li>
<li>Seek out information, solutions to problems, and relevant opportunities.</li>
<li>Embrace technology and demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Salesforce, Asana and advocacy software (Muster, Voter Voice, or similar) is a bonus.</li>
</ul>Salary starting $60,000, plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February&nbsp;16, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/fYcx6" target="_blank">https://jobapply.page.link/fYcx6</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Public Policy and Advocacy Manager

The Senior Manager, Volunteer and Community Engagement will steer the strategic vision for volunteer engagement across the United Way organization, modernize technology and processes to increase and align community and corporate volunteer engagement efforts, and build stronger community relationships.
Key Areas of Responsibility:
Strategic Volunteer Engagement
<ul><li>Continuously assess volunteer needs with internal and external partners. Prioritize needs based on ability to scale and design experiences that will engage volunteers to meet these needs.</li>
<li>Work closely with Resource Development and Corporate Engagement team to promote and execute Fee for Service/Revenue Generation model based on custom volunteer experiences.</li>
<li>Lead volunteer engagement strategies and multi-year plans for existing and potential top corporate supporters.</li>
<li>Plan and execute multiple annual signature community volunteer initiatives that support United Way’s work, including building strategic communication and recruitment plans to meet volunteer goals. Volunteer initiatives must meet United Way criteria: leadership, alignment, measurable impact, logistical support, United Way messaging, recognition, feedback, and data capture.</li>
<li>Continuously increase and adapt knowledge of community challenges and opportunities, and United Way work to illustrate the organization’s mission through volunteer engagement experiences.</li>
</ul>Modernize Technology and Data Management
<ul><li>Serve as team liaison for the Accountability and Technology Steering Committee. Ensure team needs are represented and included in decision making processes.</li>
<li>Champion organizational technology advances: ensure team tracks all relevant data consistently and cleanly using tools and programs available.</li>
<li>Continuously assess team specific technology platforms, lead change management processes for any new technology adoption.</li>
<li>Responsible for leading annual reporting to United Way Worldwide, IRS, and other entities requiring volunteer engagement data.</li>
<li>Oversee Volunteer Management Platform (VolunteerMatch), update listings for internal and external partners, ensure current or priority listings are featured.</li>
</ul>Relationship Management
<ul><li>Establish and deepen volunteer and community relationships through 1:1 internal and external meetings that serve to enhance engagement in and support of United Way’s work.</li>
<li>Develop a diverse pool of individual volunteers; collaborate with Major Gift Officers and Individual Engagement team members to identify volunteers and engage them in meaningful opportunities.</li>
<li>Collaborate with Resource Development, Community Impact, Community Connections, and other internal teams to develop holistic volunteer and community engagement plans.</li>
<li>Serve as an ambassador for United Way during community and corporate volunteer engagement events. Frequent public speaking is expected.</li>
<li>Lead recruitment of internal volunteers for organizational community engagement events. Ensure United Way has a strong, organized, and reliable presence in the community.</li>
</ul>Leadership and Team Management
<ul><li>Lead a team of volunteer engagement professionals. Build capacity and identify synergies between volunteer and community efforts.&nbsp;</li>
<li>Provide ongoing coaching and training for Volunteer Connection team members; train cross-functional team members as needed on new volunteer products, services, and programs.</li>
<li>Develop metrics and strategic plans for meeting annual and long-term goals.</li>
<li>Develop and manage corporate and community engagement budget.</li>
<li>Ensure compliance with policies and procedures.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in a related field or equivalent experience.</li>
<li>Minimum 5-10 years of relevant professional work experience (ex. Project management, customer service, social sector, volunteer management, etc.)</li>
<li>Distinguished oral and written communication and presentation skills.</li>
<li>Strong relationship building skills and customer service focused workstyle. Ability to work with diverse groups of people required.</li>
<li>Strong business acumen</li>
<li>Successfully manages multiple programs simultaneously.</li>
<li>Works well under deadline pressure and meets timeline requirements.</li>
<li>Stays up to date on industry and regulatory trends.</li>
<li>Must be self-initiating, exercise good judgement, and able to work with minimal supervision.</li>
<li>Demonstration/evidence of superior technical skills and/or specific experience with MS products, and data systems (ex. Salesforce, Typeform, Jotform, VolunteerMatch, MS Excel, MS PowerPoint, MS Forms, MS Teams, etc.)</li>
<li>Personal transportation required.</li>
<li>Candidate must be creative and collaborative. Knowledge of customer relationship management and the social sector is desirable.</li>
<li>Personal transportation is required.</li>
</ul>CORE COMPENTENCIES:&nbsp; Strategic Planning, Achievement Oriented, Accountability to team and self, Innovation, Project Management, Leadership
WORKING CONDITIONS: 
<ul><li>Ability to lift up at least 25 pounds.</li>
<li>Local travel to events within the regional area.</li>
<li>Extended viewing of computer monitor.</li>
<li>Periodic evening and weekend event management required.</li>
</ul>Salary starting $70,000, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 12, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Qrv6d" target="_blank">https://jobapply.page.link/Qrv6d</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Senior Manager, Volunteer and Community Engagement

United Way of Greater Cincinnati (UWGC) has an immediate opening for an IT Project Manager who will join our technology team and oversee a wide variety of technology-related projects across UWGC. The ideal candidate will be highly detail-oriented with excellent communication skills, effective problem-solving skills, and a proven track record of collaborating with vendors, in-house personnel as well as forming high-performing team of experts for each project to maximize resources and efficiency. This role will work closely with subject matter experts and cross-functional teams to improve service delivery, aligning technology with strategy, as well as adoption and governance of all UWGC’s technologies.
Key Areas of Responsibility:
Technology Strategy &amp; Implementation
<ul><li>Collaborate with cross-functional stakeholders to elicit, document, and prioritize business needs and requirements.</li>
<li>Work with functional and technical teams to design solutions that meet business requirements, including providing input on system design and functionality, identifying problems, creating solutions and implementing efficiency improvements.</li>
<li>Ensure initiatives align to the organization’s business objectives and final implementations stay on strategy.</li>
<li>Drive project management activities for technology initiatives, including project planning, monitoring progress, and identifying and mitigating risks. Proactively communicate project updates, progress, and issues effectively to ensure alignment.</li>
<li>Oversee acquisition of resources and materials as needed before and during projects and negotiating price and payment agreements with vendors.</li>
<li>Create and maintain detailed documentation, including project timelines, status reports, business requirements documents, process flow diagrams and user stories.</li>
<li>Manage the ongoing success of organizational technical implementations and governance.</li>
<li>Develop documentation and implement change management practices to implement process improvements and business continuity plans in collaboration with relevant teams.</li>
<li>Staying informed of relevant trends and industry news for current or new technology initiatives.</li>
<li>Act as a bridge between business stakeholders and technical teams.</li>
<li>Collaborate with QA teams to develop test plans and test cases.</li>
<li>Monitor testing activities to ensure the quality of delivered solutions.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in business administration, Information Technology, or a related field.</li>
<li>Minimum of 5+ years of proven experience as a Project Manager or in a related role.</li>
<li>Extensive leadership experience and strong teaming abilities.</li>
<li>Excellent problem-solving skills.</li>
<li>Excellent analytical, computer and math skills.</li>
<li>Knowledge of new and established technologies (e.g. CRM, IT Infrastructure Systems, Financial Systems, Digital Engagement, Productivity tools, etc.).</li>
<li>Proficiency in project management methodologies (e.g., Agile, Scrum).</li>
<li>Ability to work independently and collaboratively as part of a team.</li>
<li>Strong attention to detail and organizational skills.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Demonstrates analytical and problem-solving abilities; absorbs new ideas and concepts quickly.</li>
<li>Passion for discovering new things and ability to learn quickly.</li>
<li>Effectively communicates and presents information in business-friendly and user-friendly terms and responds to questions from various levels within the organization and from stakeholders, business partners and external agencies.</li>
<li>Consults with team to prioritize key data sources, conduct analysis, identify key performance indicators, and create dashboards and reports.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results orientation.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
</ul>Salary starting $65,000 plus competitive benefits package.
Applicants should apply by&nbsp;Wednesday, January 31, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/SLoDB" target="_blank">https://jobapply.page.link/SLoDB</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

IT Project Manager

The 211 Care Coordinator assists residents in connecting to social service support by assessing needs and making referrals within a network of partnering organizations. The Care Coordinator will provide a broad-based human services needs assessment; make referrals within the referral platform; collect and record appropriate data on referrals; and follow up to ensure referrals are utilized and complete. The Care Coordination function is flexible and responsive to changing community needs. As such, the Coordinator’s focus may change to meet new external and United Way opportunities, initiatives, and programs to support community members.
Key Areas of Responsibility: 
<ul><li>Assist community members by assessing needs in a compassionate method and providing referrals for immediate and intermediate needs through a network of key community partners. Referrals will be made primarily through a technology platform. The Care Coordinator is responsible for tracking when partners accept or decline referrals, when agencies contact residents, and when services are provided. The Care Coordinator will be a diligent advocate, connecting County residents with organizations to meet their needs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Collect and record data on types of referrals made, demographics of residents receiving care coordination, and agency responses to referrals for use in daily and weekly statistical and activity reports. Participate with the Director of Community Connections and members of the United Way staff to assess and improve Care Coordination program operations.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in human service or related field desired.</li>
<li>One year of work experience in human service field and previous experience in social service interviewing is desirable.</li>
<li>Listening and communication skills and writing skills.</li>
<li>Knowledge of community resources is preferred.</li>
<li>Must be able to work closely with others and foster a workable, effective and productive relationship with other staff, administration, volunteers, agencies and community members.</li>
<li>Collaborative call center office environment.</li>
<li>Remote weekend work.</li>
</ul>Salary starting at $21.50 per hour plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February 2, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Bi2KG" target="_blank">https://jobapply.page.link/Bi2KG</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Care Coordinator

United Way of Greater Cincinnati (UWGC) is seeking a dedicated and experienced lead fundraiser to join our team. The Vice President of Development will report to the Chief Strategy Officer and play a pivotal role in executing the organization's fundraising strategy. This individual will be responsible for managing a portfolio of major donors and stakeholders, working towards increasing financial support and engagement with UWGC. The Vice President will collaborate to execute on fundraising strategy, manage team to grow resources, and engage donors to connect their passions and the mission of United Way. The position offers a pathway for career growth within the organization, making it an excellent opportunity for a seasoned fundraiser and fundraising manager.
Key Areas of Responsibility:
<ul><li>Fundraising Strategy Execution: Collaborate with the Chief Strategy Officer and other senior leaders to develop and implement a comprehensive fundraising strategy that aligns with the organization's mission and goals and leads to a larger and more diverse revenue model.</li>
<li>Portfolio Management: Manage a portfolio of major donors, stakeholders, and corporate partners. Cultivate relationships, identify new prospects, and engage in donor acquisition, solicitation, and stewardship activities to maximize financial support.</li>
<li>Donor Engagement: Develop and maintain strong relationships with major donors and stakeholders. Ensure personalized and meaningful interactions that reflect the unique interests and values of each donor.</li>
<li>Fundraising Team Leadership: Provide guidance and support to the fundraising team, helping them meet their fundraising goals and deliver on the organization's mission.</li>
<li>Donor Engagement Events: Oversee and participate in fundraising events, campaigns, and initiatives. Coordinate and collaborate with internal and external stakeholders to ensure successful fundraising efforts.</li>
<li>Data Analysis: Utilize data and analytics to track and evaluate the effectiveness of fundraising strategies and make data-driven decisions to optimize fundraising efforts.</li>
<li>Report and Budget Management: Prepare reports on fundraising activities and financial results for presentation to the President/CEO and the board of directors. Manage a budget related to fundraising activities.</li>
<li>Compliance: Ensure that all fundraising activities adhere to legal and ethical standards and are in compliance with relevant regulations.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a related field, master’s degree preferred.</li>
<li>At least 7-10 years of experience in fundraising, with a proven track record of successfully securing major gifts, managing fundraising campaigns, and leading a team of fundraisers.</li>
<li>Demonstrated leadership and management skills.</li>
<li>Strong interpersonal and communication skills, with the ability to build and maintain relationships with donors and stakeholders.</li>
<li>Demonstration of strong technical skills with MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Proficiency in donor management software and data analysis tools.</li>
<li>Knowledge of the Greater Cincinnati community and its philanthropic landscape is a plus.</li>
<li>A passion for the mission and values of United Way of Greater Cincinnati.</li>
<li>Frequent travel to events and meetings within the regional area.</li>
<li>Willingness to work some evenings and weekends.</li>
</ul>CORE COMPENTENCIES:&nbsp; Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning and People Management.
Applicants should apply by&nbsp;Friday, November 17, 2023,&nbsp;via the link below:
<a href="https://jobapply.page.link/oKoEk" target="_blank">https://jobapply.page.link/oKoEk</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

18 Jobs in Cincinnati, OH, USA