United For Working Families Program Coordinator

United Way of Greater Chattanooga is searching for a United for Working Families Program Coordinator. This is a full-time position supporting the United for Working Families (UFWF) initiative, the organization's flagship program connecting employers to solutions that support working families. This position will report to the Director of United for Working Families.

Salary Range: $45,000 – $55,000

Benefits Summary: United Way of Greater Chattanooga offers a generous benefits package consisting of medical, dental, vision, life, flexible working schedules, 403b and match, paid time off, flex time, paid parking, Text Care, and more.

Purpose of Position:

The United for Working Families Program Coordinator is a key member of the team driving United Way of Greater Chattanooga's flagship employer engagement program — a movement that advances family-friendly workplace policies and practices to improve outcomes for ALICE (Asset Limited, Income Constrained, Employed) families. As the program expands across Tennessee and gains national attention, this position is integral to delivering, evolving, and scaling its core offerings.

The Coordinator partners closely with the Director of United for Working Families to facilitate learning experiences, support curriculum and certification development, and contribute research and content. The ideal candidate thrives in a dynamic, collaborative, growing environment. The team this candidate sits on values authenticity, impact, and fun, rooting all of its work back to the organization’s mission, while keenly remembering that each of us brings our own diverse perspectives and family needs to work every day.

Essential Duties and Responsibilities:

Education, Facilitation & Curriculum

• Co-facilitate and deliver portions of educational programming and training offerings.
• Prepare training materials, participant resources, and post-session deliverables.
• Contribute to the development of new curriculum, certification frameworks, and employer-facing tools.
• Support thought leadership through research and content for white papers, case studies, and other publications.
• Support logistics and follow-up for trainings, convenings, and other program events.

Employer Engagement & Program Operations

• Own day-to-day touchpoints with employer participants across the engagement pathway.
• Support the Director with employer partnerships, sponsor relationships, and pilot initiatives.
• Maintain participant records, engagement data, and CRM information.
• Assist with program standardization and onboarding of new partner sites as the initiative expands.

Research, Communications & Content

• Conduct ongoing research on family-friendly workplace policies, ALICE data, and employer trends.
• Provide support around data collection, management and analysis.
• Support updates to engagement resources and program collateral.
• Help capture program stories in partnership with the marketing and communications team.

Skills & Qualifications:

• Bachelor's degree required. Preferred fields include nonprofit management, business, industrial-organizational (I-O) psychology, human resources, workforce development, communications, or related.
• 1–2 years of relevant experience in nonprofit programs, employer engagement, training and facilitation, HR, or community impact.
• Comfortable presenting and facilitating in front of employer audiences.
• Strong writing and organizational skills, with proven ability to manage multiple concurrent priorities.
• Adaptable and energized by a dynamic program with statewide and national reach.
• Proficiency in Microsoft Office, CRM experience (HubSpot, Salesforce, or similar) preferred.
• Genuine interest in ALICE, family-friendly workplaces, and the role of employers in community well-being.

Position Type/Expected Hours of Work:

• Full-time, non-exempt employee 40 hours per week. Occasional evening and weekend work may be required as program activities demand.

Core Competencies Required:

• Mission-Focused: Catalyzes others' commitment to mission and to creating real social change that leads to better lives and healthier communities.
• Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
• Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad impact.
• Brand Steward: Steward of the United Way brand; understands their role in growing and protecting the reputation and results of the program and the broader network.

If you love building strong relationships, growing something new and exciting, and working with a dedicated team of civically-engaged people, this position might be right for you! To apply, please submit your cover letter and resume to Tammy McCallie, Director of Human Resources, at tammymccallie@uwchatt.org. Thank you!