Senior Director, People Operations

Position Summary: 

(Eligible for Hybrid/ 3 days in office - Alexandria, VA)

The Senior Director, People Operations will drive process excellence, data-driven decision-making, and continuous improvement within the People & Culture team, in support of a nimble, high performing. “People First” culture at United Way Worldwide. They will serve as a thought partner and implementer in expanding the delivery of People & Culture supports to UWW staff and to local United Ways around the world.

The Sr. Director fulfills responsibilities in the following functional areas: employee relations, policy implementation, performance management, employment law compliance, recruitment, onboarding, compensation and benefits administration, and coaching managers on effective organizational development. This position reports to the EVP, Chief People & Culture Officer and will serve as a partner in creating services to better serve people needs in UWW and in the UW Network. This position will be expected to work on-site from UWW’s headquarters in Alexandria, VA at least 3 days per week, but more frequently during their initial introductory period, as well as when work needs may require.

Key Responsibilities/Essential Duties of Position:

An individual must be able to perform each essential duty listed below at a satisfactory level:

• Provides day-to-day direction for all aspects of People & Culture, acting as a senior generalist within the team and for internal stakeholders across the organization.
• Administer various human resource plans and procedures for UWW; assists in the development and implementation of human resource policies and procedures; prepares and maintains the employee handbook.
• Coach leaders and teammates on employment guidelines and ensure prompt, satisfactory resolution of validated issues/concerns.
• Recommend innovative approaches, policies, and procedures to continually improve efficiency of the department and services performed.
• Monitor changes in regulatory and legal requirements, and in the external environment, affecting People & Culture functions. Ensure UWW’s employment-related policies and procedures remain legally compliant.
• Respond to inquiries regarding policies, procedures, and programs.
• Administer and monitor reviews for new employees in their introductory period. Resolve employee issues that arise during this period.
• Maintains responsibilities for employee exits, including accurate and timely data transmittals, and collection of actionable exit interview data.
• With EVP, annually assess the People & Culture department work and budget to be able to align our work with the organizational strategies and operational plans
• Develop & implement organizational development solutions in partnership with leaders across the organization.
• Develop programs and curricula that will contribute to UWW’s development of leading class managers & leaders.
• Drive transition management & organizational plans.
• Manage internal & external stakeholders effectively.
• Use HR data to analyze organization health and drive improvement interventions.
• Champion performance management and meritocracy.
• Communicate & broker HR programs, processes and tools.
• Develop training & development programs.

Job Requirements:

• 10+ years HR experience, to include substantive leadership experience, preferably with a national or global organization. Prior experience in the design and administration of employee benefits packages; and compensation programs, and HRIS applications required.
• Senior-level HR certification, ie SPHR, SHRM-SCP, or similar, preferred.
• Highly resourceful team-player, with the ability to also be effective independently.
• Forward thinker, who actively seeks opportunities and proposes solutions.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Ability to thrive in a fast-paced, dynamic environment with evolving needs.
• Expert level written and verbal communication skills. Must be effective in senior-level communications, large group presentations, and one-on-one explanation, coaching, and persuasion.
• Demonstrated knowledge and proficiency in navigating and administering HRIS applications, as well as Microsoft Office applications, including expert-level knowledge of Excel

 This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered. 

SALARY STATEMENT:

The hiring salary range for this position is $165,000 to $180,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail  or call 703 -836-7112 and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.