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ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: People and Culture Generalist Reporting To: Senior Director, People &amp; Culture 

 Department: Human Resources Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The People and Culture Generalist works closely with the Senior Director, People and Culture to provide 
support to the employees of Orange County United Way (OCUW). 
 
Key Duties and Responsibilities 
Recruitment; On-boarding/Off-boarding Process: 

o Update job descriptions, post job openings, email staff when new positions are posted. 
o Manage recruitment in-box and folders as new resumes arrive. 
o Support hiring managers with applicants, candidates and new hires. 
o Oversee new hire paperwork and communication including background checks, personal action 

forms, and review I9 documents. 
o Work with payroll specialist to ensure accurate paperwork. 
o Facilitate the off-board process including creating all paperwork and communication, and 

conduct exit interviews. 
o Conduct new employee orientation. 

 
Compliance 

o Maintain employee records to ensure accuracy and compliance. 
o Remind staff when compliance trainings due/overdue ex: Preventing Workplace Harassment and 

Safety in the Workplace. 
o Pull reports as needed for auditing purposes. 
o Schedule and attend compliance meetings, trainings and walk-throughs as needed ex: Safety in 

the Workplace. 
 
Employee Engagement 

o Respond to all employee inquiries and requests in a timely manner. 
o Assist with creating employee surveys. 
o Attend all staff engagement events and activities. 

 
Administrative 

o Keep paperwork, files and HR shared drives up to date. 
o Occasional back up payroll support as needed. 
o Follow up on employment verification requests. 
o Other duties as assigned 


Core Competencies 
All employees, in performing their respective tasks and duties, are to perform quality work within 
deadlines, with or without direct supervision; interact professionally with other employees, customers, 
and suppliers; work effectively as a team contributor on all assignments; and work independently while 
understanding the necessity for communicating and coordinating work efforts with other employees 
and organizations. 
 
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer 
needs; solicits customer feedback to improve service; responds to requests for service and assistance; 
meets commitments. OCUW staff are your customers. 
Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; remains neutral 
and unbiased; remains open to others' ideas and tries new things. 
Oral Communication - Speaks clearly; listens and obtains clarification; responds well to questions; 
participates in meetings. 
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able 
to read and interpret written information. 
Language Skills - Ability to read and interpret documents such as safety rules, operating and 
maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; 
ability to speak effectively before groups of customers or employees of organization. 
 
 
Job Requirements /Technical Knowledge 

 
 • Bachelor’s degree preferred 
 • 1-3 years’ experience in human resources 
 • Ability to handle confidential matters and information 
 • Computer skills with emphasis on Microsoft office (Outlook, PowerPoint, Excel, Word, Teams) 
 • Comfort and proficiency to present oneself and HR topics in person, on Zoom and Teams 
 • Ability to work on multiple projects with different deadlines/objectives simultaneously 
 • Organizational management – project management skills, organization, prioritization 
 • Experience with HR related software and platforms 

 
Compensation 
Commensurate with experience, education and market - $25 - $32 per hour; competitive benefits. 
 
Physical Demands 
 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about 
inside the office to access file cabinets, records, and office machinery. Constantly operates a computer 


and other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

1 Human Resources / HR Job