Senior Director, Learning & Leadership Development

POSITION SUMMARY

​(Eligible for Hybrid/ 3 days in office - Alexandria, VA)

In coordination with the VP, Learning & Leadership Development, the Senior Director, Learning & Leadership Development, is responsible for leading implementation of operational plans and day-to-day efforts of the Learning & Leadership Development (L&D) Team which includes developing learning strategies and products to close key competency gaps, accelerate performance, support large scale change efforts, and provide leadership expertise. This role leverages instructional design methodologies to design and deliver L&D curricula including blended, virtual and instructor led, that help global United Way global staff learn and grow their skills to successfully partner with communities and address their most pressing challenges. The Senior Director, Learning & Leadership Development will: 

• Provide team-based project management, ongoing project oversight, staff coordination, and management of workflows. 
• Lead and contribute to the building and bolstering of learning infrastructure (LMS, Communities of Practice, etc.), the innovation of new approaches to staff development, and the design and development of learning products and services. 
• Serve as Lead Facilitator of ongoing United Way Worldwide Learning Programs such as Welcome to United Way Global Onboarding, New Executive Leader Onboarding, Finance Fundamentals, Fundraising Fundamentals, and Equitable Community Impact Fundamentals. 

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION 

An individual must be able to perform each essential duty listed below at a satisfactory level: 

• Lead development and implementation of formal learning programs (such as New Executive Leader Onboarding) to address learner needs including blended learning, coaching, instructor led courses, distance learning and online learning, peer-learning processes, and conference content.  
• Direct the staff and provide robust project management discipline to the workflows and projects associated with the design, development, and delivery of L&D products and services.  
• Conduct needs analyses and identify outcomes to ensure impact of learning solutions (ROI), evaluating success of learning solutions using Kirkpatrick’s level 1-4 metrics. 
• Engage with United Way Worldwide and local United Way colleagues to build relationships, develop a robust understanding of customer needs and develop approaches to close prioritized needs. This will include development of a field faculty program.  
• Continually evaluate processes, programs and learning methodologies for opportunities to increase effectiveness and efficiency of development and delivery to improve learning outcomes.  
• Determine changes and enhancements to current curriculum; incorporating build or buy options. 
• Establish and maintain strategic relationships with partners in the development and delivery of learning  
• Other duties as assigned. 

JOB REQUIREMENTS 

Minimum requirements include: 

• Bachelor’s degree or commensurate experience.  
• Eight years of progressive experience in a similar role. 
• Outstanding facilitation skills, in-person and virtual. 
• Strong project management skills for team-based projects.  
• Proven experience planning and leveraging current and emerging technologies for learning, including Learning Management Systems.  
• Strong background in adult learning, organization development, and/or knowledge management.  
• Experience working with global stakeholder groups preferred.  
• Ability to interact with all levels of staff. Attention to detail and excellent organization skills.  
• Excellent written and verbal English communication required; multiple language proficiency preferred. 
• International certified coach expertise preferred. 
• Project management experience preferred.  

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

SALARY STATEMENT

The budgeted lifespan salary range for this position is currently $150,000 to $175,000  per year.  Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.

COMPETENCIES

An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.

Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems, and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.

Innovation/Creativity - Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks.” Assists others in developing new systems, products, processes, and procedures. Strives to stay current on new or emerging trends and capitalizes on them.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail recruitment@uww.unitedway.org or call 703-683-7863 and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

Join us in embracing diversity, equity and inclusion for every person in every community.

LIVE UNITED.