Revenue Assurance Analyst

POSITION SUMMARY

(Eligible for Hybrid/ 3 days in office - Alexandria, VA)

The position is responsible for performing various duties associated with the donation revenue cycle, accounts receivable, billings and collection. Responsibilities include day-to-day operations as it relates to gift application all forms of receipt (checks, cash, credit cards, securities, in-kind gifts), and analysis to ensure that contributions are recognized accurately and in a timely manner. The analyst will also be responsible for issuing invoices quarterly related to the membership dues. The analyst will also conduct research and investigation for payments with incomplete information or require special handling.

The analyst must be a motivated self-starter in communicating and building strong relationships with internal and external partners.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

• Process donor gifts as well as complex transactions to include stock gifts, matching gifts, in-kind gifts, bequests, charitable gift annuity, and donor advisement funds.
• Manage online giving and payment gateway platforms.
• Analyze gifts and accompanying documentation to determine appropriate handling and accounting recognition.
• Perform a variety of complex duties associated with gift processing, which include answering donor questions, working with financial institutions and external parties, working cross-functionally within the organization as it relates to gifts and donor terms.
• Manage the membership dues invoice and collections process which include dues calculations, membership mergers management, billing schedules and payment plan adjustments, trouble shooting and overall membership support for domestic and international members.
• Generate and analyze financial reports for revenue and aging accounts receivable to support communication with leadership and external parties.
• Collaborate with the accounting and fundraising department to ensure that accurate and timely data is shared between the accounting software (NetSuite) and customer relationship management system (Salesforce).
• Partner with cross function teams to support system enhancement projects, assist in gathering, analyzing, and documenting functional requirements, participate in user acceptance testing for implementations related to revenue cycle integrations and configurations.
• Perform account reconciliation of the bank activity and accounts receivable to the general ledger on a monthly basis.
• Other duties that present opportunities for development and growth.

JOB REQUIREMENTS

• Bachelor’s degree in business or related field.
• 2 or more years of experience in Accounts Receivable with a customer base of about 1,000.
• Proven knowledge of revenue accounting and reporting, and an understanding of how application of donor gifts and accounts receivable should be recorded on the general ledger. Experience with non-profit accounting preferred.
• Advanced proficiency in Excel and experience with an accounting system. NetSuite experience a plusifying risks and issues and react timely to implement solutions.
• Strong problem-solving and analytical skills with attention to detail with focus on minimizing errors; ability to conduct research to ensure accuracy.
• Able to prioritize tasks and manage multiple responsibilities effectively while delivering quality outcome to stakeholder.
• Outstanding communication and interpersonal skills with a customer service-oriented attitude. Works well with all levels of management and colleagues as well as outside donors, members and vendors.
  • Change management experience a plus..
• Self-starter willing to identify areas of process improvement and implement as practical; experience in ident

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.

SALARY STATEMENT

The budgeted salary range for this position is currently $75,000 to $80,000 per year. Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail recruitment@uww.unitedway.org and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.