Program Manager, Capacity Building Inititves

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

Program Manager, Capacity Building Initiatives

The Program Manager supports United Way’s Capacity Building Initiatives (CBI), including United Way Academy, Thrive Well cohorts and related leadership and learning programs that strengthen nonprofit partners and community-based organizations. This position coordinates logistics, manages data systems, assists with event planning, supports participant engagement, and helps execute strategies to build the capacity of the social sector.

General Responsibilities:

Program Coordination

• Support the planning, coordination, and implementation of capacity-building programs, trainings, and workshops.
• Maintain program calendars, communications, and timelines in collaboration with internal departments and external partners.
• Coordinate logistics for virtual and in-person events, including venue setup, catering, session materials, and technology needs.
• Collect and organize program documentation, attendance, feedback, and outcomes for reporting and improvement.
• Serve as a liaison to program participants and external partners, providing customer service and timely information.
• Support post session follow-up with session participants and external partners as appropriate

Data Management and Evaluation

• Track participant registration, attendance, and evaluations using designated systems.
• Support data entry, cleaning, and analysis to measure program effectiveness.
• Assist in creating clear, accurate reports, dashboards, and summaries by collecting and analyzing data to support decision-making and track performance

Communications and Outreach

• Assist with email communications, newsletters, and promotional materials.
• Help maintain the United Way Academy website and provide content to the marketing team.
• Assist with outreach and recruitment of program participants, contracted facilitators and other speakers

Collaboration and Teamwork

• Coordinate with other departments to ensure alignment with United Way strategic priorities.
• Attend and support internal and external meetings on behalf of the Capacity Building team.
• Provide administrative support to the Director and contribute to a positive and collaborative team culture.

Key Accountabilities:

• Coordinate program logistics and materials
• Track participation and evaluation data
• Support communication efforts
• Ensure smooth operations, effective session implementation and participant engagement
• Collaborate with internal and external stakeholders

Knowledge, Skills, and Abilities:

• Ability to work both independently and collaboratively in a fast-paced environment Interest in supporting community-based organizations and nonprofit professionals
• Bachelor’s degree in nonprofit management, public administration, education, or related field; or equivalent work experience
• At least 2 years of experience in project coordination, program support, or nonprofit work
• Experience with program design, curriculum development, and adapting content for adult learners
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and comfort with learning new technology platforms (e.g., Zoom, SurveyMonkey, Salesforce, Menti-meter)

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.