Optician

POSITION SUMMARY

WellPartners is a free eye clinic located within the Richland County Health Department in Columbia, South Carolina. The Optician works in our fast-paced Public Health Optometry practice specializing in comprehensive eye care and vision examinations. The responsibilities include helping customers achieve the right type of eyeglasses and lens shape in accordance with their eyesight or eye conditions. The duties include communicating with the Optometrist to receive prescriptions and sending them to Laboratory Technicians, providing patients with sample frames to fit their prescriptions and maintaining accurate customer data regarding their current or updated prescriptions.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide outstanding customer service to our patients
• Assist the patient in the selection process of eyewear based on the occupation, lifestyle, and facial features to best fit their eyewear needs
• Interpreting the results of eye examinations, using prescriptions written by Optometrists
• Obtaining accurate measurements of PD, Seg Heights to fit with the frame selection and proper fitting of eyewear
• Making sure all orders for glasses have been processed correctly Track material orders and communicate any changes to patients Verify the accuracy of orders when they arrive at the Clinic
• Notify patient for dispensing and update Follow WellPartners dispensing protocol
• Repair, adjust and clean eyewear Various clerical and operational duties as assigned
• Achieve/exceed Clinic benchmarks, as set by management Perform other job-related duties assigned by management

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent
• Effectively uses electronic, verbal, non-verbal, written, and interpersonal communication skills in a clear and concise manner to ensure appropriate understanding and response and demonstrates open communication with co-workers
• Demonstrates ability to coordinate multiple tasks and complete assigned tasks and meet deadlines
• Ability to lift 25 pounds

Technical Skills and Competencies

Able to use or learn Lensometer
Troubleshoot patients concern eyewear, when necessary. (Verification of measurements, product issues, as well as discussion of possible medical options
Perform adjustments and repairs
Computer literate
Knowledge of Vision and Medical terminology Organizational skills
Optical dispensing experience Strong basic math skills
Ability to use & carry an iPad /Tablet/Laptop

PREFERRED QUALIFICATIONS

State Licensure as Optician

3+years of experience as Optician

Product knowledge of Modern Optical lens catalog and frame inventory

Current Basic Life Support certification (BLS) - or may be obtained within 90 days of hire date