Operations Associate (GGRF)

POSITION SUMMARY 

(Eligible for Hybrid/ 3 days in office - Alexandria, VA)

United Way Worldwide brings people together to build strong communities where everyone thrives.  As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories.  Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.

United Way Worldwide (UWW) seeks a detailed-oriented Operations Associate to support an emerging portfolio of work in the climate change, clean energy and disaster relief program areas to help communities around the world become more resilient. This role will serve on the UWW Government Partnerships team, supporting the administrative activities of the Environmental Protection Agency (EPA) Greenhouse Gas Reduction Fund (GGRF) grant program. United Way Worldwide is a member of the Power Forward Coalition (PFC) and has been awarded an $80-million grant to implement a 7-year national initiative.

The ideal candidate will have extensive administrative experience, a strong knowledge of grant administration protocols, proficiency in utilizing cloud-based solutions such as SharePoint, OneDrive and MS Teams, CRMs, and Grants Management Systems (GMS). The role will entail strong project management and administrative expertise.

The Operations Associate will report to the Director of Program Operations and will work collaboratively with other members of the United Way Worldwide Team, as well as external coalition partners and array of community stakeholders. 

Please note that this position is subject to government funding availability. Although our award has been announced, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

Administrative Support: 

• Provide administrative support to GGRF program to include meeting coordination and event logistics between UWW staff, local United Ways, coalition members, and/or external partners. 
• Support GGRF program staff efficiently manage project timelines, tasks, interdepartmental workstreams, and workplan reminders.
• Assist GGRF program staff with travel planning and reimbursement submissions
• Provide administrative assistance with online reporting system tasks.
• Create administrative efficiencies and processes to support GGRF program staff complete internal Business Review Process (BRP) task. 

Program Engagement and Community Outreach:

• Support community engagement, market building logistics and outreach efforts for Local United Way (LUW) events.
• Provide GGRF program staff administrative support with programmatic inquiries.
• Create project status summaries for internal and external communication.
• Provide GGRF program staff with administrative support developing tools and program resources.
• Other duties as assigned.

JOB REQUIREMENTS

Minimum requirements include: 

• Specific interest in the areas of community development, social service support, and environmental solutions.
• Strong organizational, technology, and project management skills.
• Experience prioritizing tasks and multiple projects deliverables.
• Ability to work both as a member of a team and independently.
• Strong problem-solving skills with a demonstrated background or interest in creating new, effective solutions and processes.
• Previous experience supporting event logistics and administrative , or developing internal processes and protocols for effective implementation.
• Advanced experience using Microsoft required; experience with Smartsheet and CRMs such as Salesforce preferred.
• Bachelor’s degree or commensurate experience.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered. 

SALARY STATEMENT

The budgeted lifespan salary range for this position is currently $65,00 to $75,000  per year.  Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.

COMPETENCIES

An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.

Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.

Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail recruitment@uww.unitedway.org and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

Join us in embracing diversity, equity and inclusion for every person in every community.

LIVE UNITED.