Manager, Volunteer Initiatives and Development

POSITION SUMMARY (Eligible for Hybrid/ 3 days in office - Alexandria, VA)
 

The Manager, Volunteer Initiatives and Development (MVID) at United Way Worldwide will play a pivotal role in strategizing, pursuing, executing, and evaluating partnerships that are largely or wholly based on volunteer engagements. Reporting to the Vice President, Global Corporate Partnerships, this position will work closely with Account Managers, local United Ways, and corporate contacts to provide strategic counsel, develop engagement strategies, and ensure the successful implementation of volunteer programs. The role involves writing strategies and guidelines for corporate engagement as well as managing and executing fee-based volunteer opportunities.   The Manager will stay abreast of trends in volunteering to keep United Way at the forefront of volunteer engagement and will serve as a strategic resource to local United Ways to enhance their volunteer programs.

MVID role is ideal for a dynamic and strategic professional who is passionate about volunteerism and has a strong background in developing and managing volunteer programs and corporate partnerships. 

MVID is salaried, exempt, evaluated annually, and eligible for merit and other increases. MVID a hybrid position with a minimum of three (3) days per week at the United Way World headquarters in Alexandria, VA.  

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

JOB REQUIREMENTS

• Collaborate with the Vice President, Global Corporate Partnerships, other members of the Global Corporate Partnerships team, local United Ways, and corporate contacts to develop and execute volunteer-based partnerships.
• Provide strategic counsel on volunteer engagement to internal and external stakeholders.  
• Manage, execute, evaluate and improve fee-based volunteer opportunities, ensuring that fees reflect both hard and soft costs and contribute to the overall mission of United Way.
• Develop and write strategies and guidelines for volunteer engagement, including criteria for when and how to engage with companies.
• Support local United Ways in executing contracted volunteer engagement opportunities and delivering with attention to detail, focusing on great customer service and execution, internally and externally. 
• Stay current on trends in volunteering and adjust strategies and offerings to maintain United Way's leadership in this area.
• Make presentations virtually and in-person on volunteer engagement focusing on strategic advice and best practices to internal and external stakeholders.
• Lead directly and indirectly, fostering a collaborative and innovative environment, with a critical eye towards continuous evaluation and improvement.

Key Performance Indicators (KPIs) for Manager, Volunteer Initiatives and Development

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Partnership Development:

• Number of new volunteer-based partnerships established
• Growth in the number of volunteer-based partnerships year-over-year.

Volunteer Engagement:

• Increase in the number of volunteers engaged through corporate partnerships.
• Satisfaction ratings from corporate partners and volunteers.

Revenue Generation:

• Revenue generated from fee-based volunteer opportunities.
• Contribution of volunteer programs to the overall mission and financial goals of United Way.

Strategic Impact:

• Implementation and effectiveness of engagement strategies and guidelines.
• Success in advising and supporting local United Ways to grow their volunteer programs.

Trend Adaptation:

• Staying current with trends in volunteering and adjusting strategies accordingly.
• Innovation in volunteer program offerings to maintain leadership in the sector.

Stakeholder Collaboration:

• Effectiveness in collaborating with internal and external stakeholders.
• Feedback from Account Managers, local United Ways, and corporate contacts on strategic counsel and support.

Program Management:

• Efficiency in managing volunteer programs, including cost management.
• Achievement of program goals and objectives within set timelines.

These KPIs will help measure the success and impact of the Manager, Volunteer Initiatives and Development in driving volunteer engagement and partnerships at United Way Worldwide.

Preferred Background

• Bachelor's degree in Nonprofit Management, Business Administration, or a related field.
• Minimum of 5 years of experience in volunteer management, corporate partnerships, or nonprofit development.  United Way experience preferred.
• Proven track record in developing and managing volunteer programs and corporate partnerships.
• Experience in managing fee-based programs and understanding of cost structures, inclusive of capacity-building.
• Knowledge of current trends in volunteering and corporate social responsibility.
• Strong strategic thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with diverse stakeholders across teams and departments. 
• Adheres to and exemplifies United Way Core Values.        

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered. 

SALARY STATEMENT

The budgeted lifespan salary range for this position is currently $ 85,000 to $ 95,000 per year.  Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.

COMPETENCIES

An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.

Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.

Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail recruitment@uww.unitedway.org or call 703 -836-7112 and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

Join us in embracing diversity, equity and inclusion for every person in every community.

LIVE UNITED.