United Way Jobs
Manager, Impact

Manager, Impact

locationCincinnati, OH, USA
PublishedPublished: Published 3 weeks ago
Community Services
Full time
5 - 10 years of experience
$51,000 to $60,000 per year

In this manager position on the Community Impact team, you will play a pivotal role in supporting United Way’s mission to strengthen economic mobility and well-being in Greater Cincinnati by supporting impact networks. United Way has a long history of serving as a backbone for collective impact efforts. This role will directly contribute to the success of those efforts by building and maintaining community relationships, supporting collaborative efforts with practitioners, leaders and families aimed to make a positive impact in the community, providing project management supports, supporting partner capacity building activities, data, and evaluation. This role will work across several networks, including Project LIFT and partners collaborating to support improvements in workforce development.

Key Areas of Responsibility:

Project Management: 

Manage projects independently with the direction of management, including:   

  • Tracking key community outcomes and measurements, with support of other Impact team members, to support continuous learning and improvement.
  • Supporting the implementation of capacity building and education efforts to support partners in achieving shared goals and implementing shared/ best-practices. 
  • Research best-practices, trends, models and other activities to quickly understand an issue area, community, or sector. 
  • Collaborating with other staff to manage project level budgets and support/ coordinate volunteers and corporate or community partners, as needed.
  • Contribute to and implement rigorous project management practices, including documentation of projects and key actions through charters, SOPs, and regular evaluation.
  • Maintaining customer relationship management records, electronic project records on Teams/ SharePoint and regularly update the progress of projects in a project management tool (currently using Asana). 
  • Reporting verbally and in writing regularly to internal teams, leaderships, and external stakeholders (including funding partners and other investors) on updates and project goals.

Community and Partner Engagement 

  • Support efforts to landscape and stay connected to critical community partners and efforts aligned to the goals of United Way’s networks. 
  • Represent United Way at community meetings and events, as needed.
  • Regularly provide technical assistance and relationship management support to partners by phone, virtual engagement and in-person meetings (including off-site visits to community partners).
  • Support or lead partner working groups and/or large convenings, including preparing materials, facilitating, note-taking and creating follow-up items. 
  • Support efforts to regularly gather input from community partners and community members to understand needs and assets across the region. 
  • Support convening efforts with regional partners on a regular basis including preparing materials, recording notes and follow-up items, and gathering/ tracking early education resources and needs. 
    • Support and contribute to data tracking and evaluation efforts for grants and projects.

Internal Collaboration

  • Internally collaborate with other teams’ members and departments to deliver against projects as needed and foster a culture of collaboration, transparency and accountability. 
  • Support grant writing, advocacy, reporting and corporate engagement, as needed, to help to build awareness, raise resources and influence systems change.
  • Contribute to the subject matter expertise of the community impact team by engaging in professional development, research on trends and best practices in collective impact approaches and capability building efforts. 

Minimum Qualifications:

  • Bachelor’s Degree or equivalent preferred. 
  • Minimum of five years in project management, preferably specific to social impact or collective impact in the nonprofit/human services sector. 
  • Demonstrated ability to execute independently and work in collaborative settings. 
  • Strong communication, facilitation and relationship management required. 
  • Excellent team collaboration, problem-solving and analytical abilities. 
  • Proficiency in project management tools and practices; preferred experience with project management systems such as Asana. 

Desired Competencies:

  • Ability to create, grow and retain strong relationships with stakeholders
  • Strong judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis. 
  • Understanding of systemic challenges and strong cultural responsiveness – including experience and comfort in working with diverse groups and stakeholders, especially across socio-economic, gender and racial/ethnic identities 
  • Robust experience with Office Suite; preferred experience with project management tools or software 
  • Public speaking, interpersonal skills, excellent written and verbal communication skills

Salary-mid 50's plus competitive benefits package

Applicants should apply by Friday, May 10, 2024, via the link below:


UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Required degree level

  • Bachelor

Years of experience

  • 5 - 10 years of experience

Salary range

  • $51,000 to $60,000 per year

Skills and Competencies

  • Collaborator
  • Mission Focused
  • Results-Driven