Facilities Technician

POSITION SUMMARY
Oversee the Heart of Florida United Way building, ensuring its cleanliness, maintenance, and safety while maintaining compliance with all applicable building and safety codes.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:

• Oversee and manage all building maintenance, repairs, and preventative maintenance schedule, encompassing tenant-leased spaces, common areas, parking lots, grounds, and both the interior and exterior of the building.
• Conduct routine janitorial tasks to ensure the cleanliness and upkeep of common areas and restrooms throughout the day as needed.
• Oversee the operation, maintenance, and access of all building-related equipment and security technology.
• Foster and maintain strong relationships with outside vendors to keep contracts up-to-date, secure competitive pricing, and ensure services are delivered as per contract terms.
• Answer and coordinate inbound communications related to the facility. 
• Process the intake of maintenance requests. 
• Collaborate with other departments to ensure building safety and improve overall presentation. 
• Conduct research, troubleshoot issues, coordinate efforts, and implement solutions to address facility needs and safety hazards. 
• Address after-hour and emergency calls promptly, ensuring swift responses to maintenance and security issues.
• Ensure compliance with safety regulations (fire, OSHA, etc.).
• Maintain and update the building manual, ensuring appropriate staff are informed and trained on the content.
• Process vendor payments and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely. 
• Support with occasional offsite and onsite events and meetings (room setup and cleanup).
• Develop expertise in maintenance requirements, including electrical systems, plumbing, irrigation, HVAC, and common repair tasks.
• Distribute copy paper to various stations throughout the building, ensuring all areas are adequately stocked.
• Research, order, track and receive building inventory, supplies, and equipment.
• Oversee the maintenance and upkeep of the company van, ensuring it remains in optimal working condition.
• Manage resources effectively within budgetary constraints.
• Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements. 
• Assist HFUW response in times of emergency and/or disasters.
• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS
Job requirements include:

• High School diploma or equivalent required.
• Valid Driver License required. 
• Three to five years of building maintenance experience required.  Commercial building experience preferred.
• Experience with HVAC, electrical work, plumbing and/or construction preferred.
• Advanced knowledge of safety standards and reporting requirements required.
• Proficiency in Microsoft Office required.  
• Customer service skills and experience required. 
• Attention to detail and accuracy. 
• Ability to multi-task and work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent communication skills, both written and oral, with strong listening abilities. 
• Ability to utilize critical thinking and problem-solving skills. 
• Ability to utilize organizational skills effectively. 
• Must demonstrate a strong work ethic and uphold high levels of professionalism.
• Must possess and maintain an up-to-date mobile device to ensure access to necessary applications and systems.

COMPETENCY REQUIREMENTS
Communications - Ability to communicate effectively.
Business Ethics - Ability to work with integrity and ethics.
Judgment - Ability to use sound judgement.
Initiative - Ability to take initiative.
Teamwork - Ability to work in a team environment.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

PHYSICAL DEMANDS
Physical demands include:

• Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.
• Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
• Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. 
• Constantly operating machinery and/or power tools.
• Constant use of standard office equipment such as the telephone and/or headset, copier, and computer. 
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
• Constantly traveling to the office or offsite location. 
• Constantly lifting and moving of items weighing up to approximately 50 pounds or more.
• Constantly bending, stooping, or kneeling.
• Constantly ascending or descending ladders, stairs, ramps, and the like.
• Constantly moving about to accomplish tasks or moving from one worksite to another.
• Occasionally operating motor vehicles (passenger van and similar vehicles).
• Occasionally viewing information on a computer screen. 
• Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

WORKING CONDITIONS
Working conditions include:

• Constantly working in an indoor or outdoor environment with high or low temperatures.
• Occasional early mornings, evenings, and weekend hours.
• High level of long periods of concentration.
• Frequent interactions with internal and external customers.
• Reliable transportation required.
• Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.

Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!
 
Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.
 
Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.
 
401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.
 
Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.