EVP, Chief People & Culture Officer

POSITION SUMMARY 

(This is a non-hybrid, non-remote position located in United Way Worldwide offices at 701 N. Fairfax Street, Alexandria, VA)

The Chief People & Culture Officer is responsible for the oversight and delivery of our People & Culture strategy and operations throughout United Way Worldwide. This leader is a significant partner in supporting other departments in attaining their goals through the recruitment, development, and retention of skilled and experienced talent for our organization in its transitional and transformational state. Must have generalist human resources knowledge to be able to align all people strategies to current and future plans of the organization.  This position guides the People & Culture staff and operations at United Way Worldwide to improve people engagement, performance, and identify and develop a pipeline of high-performing, high-potential leaders.

People & Culture exists to assist the organization in making United Way the nonprofit employer of choice. This role represents an exciting opportunity to further define and implement a long-term strategy for People & Culture which is consistent with the strategic operational plan and core competencies of United Way Worldwide. The position includes direct responsibility for People & Culture and the Diversity, Equity & Inclusion function at United Way Worldwide, as well as collaboration with People leaders at local United Ways. 

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

An individual must be able to perform each essential duty listed below at a satisfactory level: 

People & Culture Strategy – Oversight of the employee experience from recruitment through hiring and onboarding, to ongoing development and transition. 

• Collaborate with the Executive Leadership Team on organizational plan and design, People & Culture strategy, and performance management implementation and execution.
• Assist the organization’s culture development to raise awareness of our interactions in a changing world of work to be regarded as a respected and trusted partner working in an inclusive and equitable manner at all times.
• Ensure United Way Worldwide’s values are communicated and understood at all levels. 
• Use the leadership role to keep peers aware of the changes in people trends and regulatory matters.
• When necessary, intervene, mediate, and facilitate conflicts in a manner that is a model for the organization and results in appropriate resolution. Eliminate inappropriate behavior and encourage changes toward more appropriate strategies.
• Provide leadership for the employment, promotion, performance evaluation, training, motivation, coaching, and discipline of the entire organization.
• Facilitate process improvement efforts and cross-functional teams to ensure key people processes are simple and streamlined.
• Steer strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. 
• Identify top performers at all levels and implement an efficient and effective succession planning tool.
• Facilitate executive search support for Local United Ways.
• Launch and support other employee resource groups in coordination with DEI team
• Launch and support resource group for local United Way People & Culture leaders to share best practices. 
• Other duties as assigned.

JOB REQUIREMENTS

Minimum requirements include: 

• Bachelor’s degree in human resources, Business Administration, Organizational Development, or related field; or commensurate experience.
• Ten to fifteen years of prior human resources work experience at executive or senior leadership level (EVP, SVP, or VP). Preferably in the non-profit or for-profit sector.
• Excellent verbal and written communication skills. Ability to communicate verbally and in writing in English.
• Ability to distill complex information into simple and user-friendly communication messages.
• Excellent project management skills.
• Excellent follow-up and follow-through skills, ability to effectively manage committees and deliver quality timely results.
• Working knowledge and use of online technology and programs. 
• Ability to interact with all levels of staff.
• Experience in supporting and/or leading multi-unit, multi-state and global people resources operations and work teams would be a plus.
• United Way experience desirable but not required.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

SALARY STATEMENT

The budgeted starting salary range for this position is currently $ 250,000.00 to

$ 300,000.00 per year. Proffered salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, and market.

COMPETENCIES

An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Helps to develop and implement UWW's business plan and corresponding budget. Has ultimate accountability for the achievement of assigned group performance results. Establishes group and departmental goals, objectives, and performance targets. Ensures assigned departments have the necessary resources to successfully achieve expected results. Responsible for the effective and efficient utilization of UWW resources (human, financial and capital).  Protects the United Way brand, promoting its relevance and status to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates strategic options thoroughly. Determines actions to be taken, or policies/procedures to be adopted under circumstances of significant complexity or risk. Recognizes and rewards appropriate risk-taking. Communicates, counsels and shares learning/results of decisions. Willing to stop and/or significantly alter a course of action given available feedback and market research.

Teamwork Collaboration - Serves as a member of UWW's senior leadership team to build a collaborative and diverse organization. Determines the Group's organization configuration and allocation of departmental resources. Builds espirit de corps in Group and across the organization. Successfully manages collaborative relationships with local United Ways, individual volunteers, and staff, as well as other partner organizations.

Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers, and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Develops and expresses a Group vision in a way others "buy" into it. Articulates and communicates Group business goals and objectives. Establishes mechanisms and promotes the constant exchange of ideas and information up, down and across the organization. Keeps Group up to date on issues, decisions, and actions. Demonstrates openness and receptivity to input/feedback.

Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate it into specific, effective action/solutions.

Talent Builder - Empowers people to perform. Motivates and develops staff. Encourages staff to take on challenging assignments and developmental opportunities. Aware of learning and career goals of each direct report. Effective coach (e.g., aiding staff to develop their own insights and actions) and takes advantage of coachable moments (e.g., times when people experience success, disappointment, or are trying a skill for the first time). Helps people learn the right lessons from experience. Gives employees guidance and tools needed to do the job and steps out of their way. Supports healthy balance between work and personal life. Gives credit and recognizes achievements. Gives opportunity for people to present and work.

Emotional Intelligence - Self-aware. Shows empathy for the concerns, motivations, challenges, and lived experience of others. Curious about how others feel. Compassionate. Confronts others supportively. Remains composed under pressure. Low ego—has strength of character without needing to draw attention to or protect oneself. Authentic. Slow to blame and quick to accept personal responsibility. Ability to resolve conflicts productively. Keeps promises and follows through. Keeps confidence. Leads from a position of equality. Leads with respect and inclusivity. Creates, promotes, and pronounces psychological safety free of discrimination, judgement, and retribution.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please e-mail judy.hambleton@uww.unitedway.org and provide the nature of your accommodation request and your contact information.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, free parking, onsite gym, monthly volunteering opportunities, and more.

UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

Join us in embracing diversity, equity, and inclusion for every person in every community.

LIVE UNITED.