Director of Resource Development
Job Title: Director of Resource Development
Position Reports to: President & CEO of United Way of Greater Plymouth County
Work Schedule: Maximum flexibility in work week schedule required, evening or weekends as needed
Classification: Full time, Exempt
Summary: To actively oversee and lead all Resource Development activity of the organization including annual fundraising campaign, major and planned gifts, and special event fundraisers. Cultivate corporate and individual relationships, organizes, and maximizes workplace campaigns to increase participation and giving. Increase all resources to achieve the organization’s mission to “unite people, ideas and resources to improve lives in Greater Plymouth County”.
Drives Revenue & Impact
Results driven, with a relentless focus on gaining the resources to support United Way’s mission and community impact-focused strategic objectives
• Effective Fundraiser: Leads new ways to drive and generate revenue; Implements strategies and opportunities to best engage campaign staff and volunteers; Demonstrates the ability to proactively identify and qualify individuals and groups to give to/support United Way; Confident asking for money and closing the deal.
• Ambitious and Relentless: Ambitious yet realistic in setting goals; When confronted with “no” – will come back with new approach and strategy to succeed; Conveys energy and passion about United Way’s work and mission; Self-directed; Holds oneself accountable.
• Risk Taking (calculated): Recognizes and acts on opportunities; Establishes criteria for taking risk; Challenges status quo when appropriate; Knows when to cut losses and develop/implement alternate strategies.
• Interpersonal Communicator: Donor Focused, listens to the needs, interests & passions of the donor with an eye to connecting with our community work; Expresses empathy & consideration for donor needs; Can identify, engage with, adapt to and motivate various types of people & organizations.
Strategic Relationship Building
Develops and maintains strategic relationships that generate the resources necessary to support United Way’s mission.
• Prospect Management: Gathers and uses data in making requests for donations and other types of contributions; Connects donors’ and prospects’ areas of interest directly to United Way’s work; Inspires commitment and support for United Way.
• Effective Selling: Employs consultative selling techniques to match donor interests and community aspirations to United Way products/solutions; Measures and tracks donor and campaign volunteer satisfaction.
• Creates win/win relationships: Understands United Way and donor objectives and where they intersect; Identifies tangible outcomes that benefit both parties; Identifies strategies and opportunities to build trust; Engages with donors year-round, not just during campaign season, to nurture and enhance relationships.
• Steward Donors: Recognizes the power of effective stewardship (thanking donors, informing them about the impact of their gifts, keeping them apprised of progress on the community work it is intended to address and deepening the relationship) and develops and implements plans to steward donors of all giving levels.
Effective & Engaging Communicator
Effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community
• Skilled Communicator: Writes clearly and concisely; Uses multiple platforms to reach audiences, including social media updates; Effective public speaker & presenter. Active listener who is open to new ideas & opinions.
• Connects to Audience: Considers the appropriate method, timing and venue for delivering information appropriate to target audience. Adjusts communication style to anticipate the audience’s needs and watches and responds to nonverbal cues; Effectively engages with diverse audiences. Presents the work of United Way using examples and “stories” that are relevant to community priorities and aspirations, and that resonate with our stakeholders.
Annual United Way Campaign
Plan and conduct successful annual United Way campaign, including 100+ workplace campaigns
• Design and implement a written annual strategic campaign plan, including a well thought out and organized campaign structure with clearly defined roles for volunteers and a set schedule of planning meetings to set goals and monitor progress of the campaign.
• Maintain weekly campaign schedule of company solicitations by regular contact with companies and conduct and/or assign staff, loaned executives and other volunteers to conduct solicitations.
• Manage and conduct the daily/weekly activities of the campaign (including, but not limited to, campaign presentations, campaign trainings).
• Prepare, maintain, and update all campaign records, reports, materials, and data in data base.
• Analyze and evaluate strengths and weaknesses of past workplace campaigns and develop new strategies; set goals, timetables, and schedules for all areas of the campaign; maintain an awareness of economic factors in the community impacting workplace campaigns.
• Organize and conduct annual fundraising events, including, but not limited to, campaign kick off, special leadership functions, campaign celebration and annual meeting.
• Develop new prospects, techniques, strategies, and promotions for annual workplace campaigns and related activities.
Leadership Giving, Planned Giving & Major Gifts
Develop and implement successful programs to generate resources from leadership givers, individual philanthropists, and estate planning.
Organize and review routine donor acknowledgement and conduct specialized recognition programs for donors and volunteers.
Reporting and Record Keeping
Responsible for keeping accurate and organized records of all fundraising activities, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Responsible for directing, supporting, and evaluating all resource development staff and volunteers.
Assist in the day-to-day operations as needed.
Maintain frequent contact with all other United Way staff, as well as with local businesses that run campaigns, prospective campaign businesses, volunteers, agencies, organizations, and the public, to provide information and guidance for conducting the campaign.
Education and Experience:
• Bachelor’s degree and a minimum of five years of successful fundraising experience are required.
• Necessary job skills and attributes include full range of professional sales skills from prospecting to closing.
• Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills including database management, and fundraising reports.
• Experience with Andar donor base software preferred.
• Experience with Microsoft Word, Excel and Outlook required.
• United Way experience preferred.
• Position also requires extensive local (Plymouth County) travel and occasional evening and weekend appointments.
• United Way of Greater Plymouth County encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.
• Able to lift-up to 30 lbs.
• Moving tables or chairs to set up for presentations or activities.
• Carrying boxes of supplies or fliers for programs.
• Valid driver’s license.
• Access to a vehicle
Accepting resumes via mail, email or fax
Please no phone calls!
Address your resume to:
President & CEO
934 West Chestnut Street
Brockton, MA 02301
Fax - 5085840240
Required degree level
Years of experience
- 5 - 10 years of experience