Director, Facilities and Building Operations

POSITION SUMMARY (ONSITE! 5 days/week in office - Alexandria, VA)

The Director of Facilities and Building Operations oversees the strategic and operational management of all facilities and building-related activities. This role ensures that the organization’s physical infrastructure is operating efficiently, safely, and in compliance with local and federal regulatory requirements. The Director will lead the day-to-day of the facilities management team, develop and implement strategies, and manage all contractor and vendor relationships to support the organization’s operational goals. The ideal candidate has a proven track record in facilities management with at least three years of experience in a leadership role, showcasing expertise in operations, safety, and sustainability.

This is a position requires a high degree of autonomy and decision-making authority. The Director will regularly interact with senior executives and other department heads, ensuring the seamless operation of the organization’s facilities. The role demands strategic thinking and an ability to balance long-term planning along with effective day-to-day management of building operations. The ideal candidate is expected to have a proactive approach, solving operational issues before they escalate and also routinely inspecting the facility proactively looking for issues, and working to improve the facility and staff performance.

KEY RESPONSIBILITIES:  

An individual must be able to perform each duty listed below at a satisfactory level: 

• Develop and implement a comprehensive facility and building operations strategy that supports organizational objectives.
• Oversee daily building operations, including maintenance, security, and custodial services, ensuring efficiency and safety. 
• Manage and negotiate contracts with contractors, vendors, and service providers, ensuring optimal performance and cost efficiency.
• Lead a team of facilities professionals, including staff and contractors. The Director will provide staff guidance, development, and perform staff performance evaluations, ensure objectives are accomplished, and verify time and attendance.  Prioritize and distribute daily work to the facilities team. 
• Develop and manage the facility's annual budget, ensuring cost-effective use of resources and adherence to financial targets. Ensuring that all invoices relating to the facility are routed and paid in on-time. Coordinate efforts with the Finance budget team to create and manage the capital budget planning and execution. 
• Ensure timely submission of all contracts to the Business Review Process, including Legal Sufficiency review. 
• Ensure compliance with all local, state, and federal regulations, including health and safety standards, building codes, and environmental regulations.
• Oversee space planning and office relocations, ensuring minimal disruption to business operations.
• Identify and implement sustainability initiatives aimed at reducing energy consumption and environmental impact.
• Coordinate emergency preparedness and disaster recovery planning for all building operations, including the UWW Business Continuity plan. 
• Serve as the primary point of contact for senior leadership regarding all building and facility-related issues.

ESSENTIAL DUTIES OF THE POSITION:

• Supervise facility management staff and oversee their work schedules, training, and performance.
• Monitor and maintain building systems, including HVAC, plumbing, electrical, and safety systems.
• Manage and oversee the building Security System including oversight of the access & security control module, and issuing employee, contractor, and visitor badges. 
• Manage and coordinate building repairs, renovations, and new construction projects.
• Ensure all facilities are maintained to a high standard of cleanliness, orderliness, and safety.
• Collaborate with cross-functional teams to ensure facilities meet the needs of employees and support business operations effectively.
• Track key performance indicators (KPIs) related to facility management and report on progress to senior leadership.
• And other duties as assigned.

JOB REQUIREMENTS:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, degree preferred.   
• Minimum of 4 years of experience in a leadership role overseeing facilities and building operations.
• Proven experience in budget management and contract negotiations.
• Strong understanding of building systems, health and safety regulations, and facility maintenance best practices.
• Excellent leadership, project management, and communication skills.
• Ability to manage multiple priorities and work under pressure in a fast-paced environment.
• Certification in facilities management (e.g., IFMA, BOMA) is a plus.

 This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work ONSITE in the Alexandria, VA location; relocation assistance is not offered. 

SALARY STATEMENT

The budgeted lifespan salary range for this position is currently $ 120,000 to $ 135,000 per year.  Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.

COMPETENCIES

An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.

Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.

Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.

Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail  recruitment@uww.unitedway.org or call 703 -836-7112 and provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.

We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

Join us in embracing diversity, equity and inclusion for every person in every community.

LIVE UNITED.