Director of Compliance and Data

Position Description

Position Title: Director of Compliance and Data

Supervisor: Vice President, Community Partnership School

Classification: Full Time, Exempt

Salary Range: $50,000 - $55,000

Location: Lee, Hendry, Glades Counties

Application Deadline: 11/18/2024, 4 p.m.

Submit Cover Letter and Resume: Lisette@UnitedWayLee.org

About United Way of Lee, Hendry, and Glades:

United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer driven organization dedicated to improving the quality

of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners),

community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit social

services organization, with 80 employees in five locations with the main campus being located at 7273 Concourse

Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and

federal grants.

Position Summary:

Monitor and provide pertinent data collection reports that provide the community with outcome measures and quality

assurance/quality improvement of programs; manage and track program invoicing; and oversee other program support

areas.

Essential Functions

1. Manage certifications, program, and data evaluations.

2. Develop and maintain certification policies and procedures.

3. Manage the inputting of required data into internal and external databases.

4. Assist with maintaining and tracking match dollars and in-kind donations.

5. Process purchase orders, payments and/or invoices and assist the Finance department as needed.

6. Manage and maintain provider and/or contract records, files, and grants.

7. Serve as the point of contact for all internal and external customer data management needs.

8. Establish and maintain effective mechanisms to promote timely problem identification and resolution.

9. Establish and maintain ongoing quality improvement activity to monitor services and ensure they are delivered

in an effective and efficient manner. 10. Assist with reporting and deliverables requirements.

11. Develop a strong knowledge base and stay current on job-related issues and trends.

12. Participate actively in departmental meetings and trainings.

13. Assist with training team members and providing back up when necessary.

14. Continuously monitor services to ensure effective and efficient delivery through ongoing quality improvement

activities.

15. Implement and oversee expanded learning opportunities.

16. Maintain and update the relevant databases in DaySmart, Outlook, spreadsheets, iCarol, Andar, Galaxy, Learning

Circle, and other tracking mechanisms.

17. Establish and maintain ongoing quality improvement procedures.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities,

duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may

change at any time with or without notice.

Education, Skills, and Experience:

• Minimum of Bachelor’s degree or comparable work experience.

• Minimum of two years of experience in a school or community setting.

• Customer service, and social service experience preferred.

• Data collection and analysis

• Planning & Management: Project planning, organization, time management, and analysis/research.

• Communication: Strong oral and written communication, including business writing, presentations, and public

speaking.

• Interpersonal: Active listening, collaboration, teamwork, consulting, facilitation, coaching, mentoring, and

problem-solving.

• Technical: Proficient in MS Office (Word, Excel, Outlook) and database programs.

• Critical Thinking: Strong problem-solving, prioritization, and judgment skills.

• Presentation: Ability to present to diverse audiences, including employees, managers, and senior decision-

makers

Direct Report(s): 3 (Assistant Directors)

Licenses: Valid Florida Driver’s License.

Physical Requirements & Working Conditions

Physical Demands: The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. While performing the duties of this job, the

employee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required to

use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must

frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be

additional physical requirements associated with department meetings/events. Specific vision abilities required by this

job include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, and

visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite

meetings, or event locations within Lee, Hendry, or Glades County.

Work Environment: The work environment characteristics described here are representative of those an employee

encounters while performing essential functions of this job. Reasonable accommodation may be made to enable

individuals with disabilities to perform the essential functions. This job operates in a professional office environment,

including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses

standard office equipment such as computers, phones, and photocopiers. This is a full-time position. Days and hours of

work are Monday through Friday, typically 8 a.m. - 5 p.m. Evening and weekend events may be required as job duties

demand.

United Way is an equal employment opportunity employer and does not discriminate against any person because of

race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected

by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities,

and all employment actions. United Way will make reasonable accommodations for qualified individuals with known

disabilities unless doing so would result in undue hardship.

Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program.

Level II background screening will be conducted because of the nature of the position. Applicants may be asked to

take an online skills assessment.

UWLHG is an exceptional workplace that can provide you with:

• Opportunity to work with smart, passionate and enthusiastic team members and volunteers

• Working with diverse staff and other constituents

• Culture of high-performance expectations and accountability

• Exciting and challenging work

• Opportunity to help solve the community’s toughest problems

• Competitive pay that is commensurate with demonstrated successful performance and experience

• Paid Health and Dental Insurance for employee, 401k, and Monthly Accrued PTO

• Position Description