Data Systems Specialist

Title: Data Systems Specialist 

Reports to: Data Systems Manager 

About United Way of Northern Utah: United Way of Northern Utah is a 501(c)(3) non-profit organization that serves Weber, Morgan, Box Elder, Cache, and Rich counties. Its mission is to unite people and organizations to build a healthy, stable, well-educated community where individuals, families, and neighborhoods thrive. Website: http://www.uwnu.org 

Summary of Work: We are seeking a Data Systems Specialist to join our organization and contribute to our mission through accurate data collection, entry, and reporting. This role is essential in supporting our data-informed approach, helping us measure impact and make informed decisions that align with our strategic goals. Reporting directly to the Data Systems Manager, you will play a vital role in ensuring data quality and supporting department teams in data-related tasks and some aspects of technical support.

Key Responsibilities: 

• Data Collection and Entry: Support programs in gathering and accurately entering data from various sources into the organization’s various data collection systems. Ensure data aligns with our logic models, focusing on key indicators like "How Much," "How Well," and "Better Off."
• Data Maintenance and Quality Control: Conduct routine checks to ensure data accuracy and consistency. Regularly update records to maintain clean and organized data for reporting purposes.
• Logic Model-Based Reporting Support: Assist in preparing basic data summaries and reports that track program outcomes. Compile and format data to support our impact reporting in alignment with our mission and strategic priorities.
• Database and System Support: Help configure data fields, troubleshoot basic database issues, and support staff in navigating data entry and retrieval processes.
• Staff Support and Data Literacy: Provide guidance to program staff on proper data entry and collection practices. Answer data-related questions, ensuring data is handled accurately and in line with protocols.
• Continuous Learning and Development: Participate in training opportunities to grow your skills in data management, nonprofit reporting, and the use of logic models for impact measurement.
• IT Support and Issue Escalation: Serve as the first line of IT support for team members by assisting with basic troubleshooting of hardware, software, and network issues. Evaluate the complexity of issues and escalate to Tier 2 support when necessary, ensuring staff have timely assistance with their technology needs. Assist in setting up new employee computers and software applications.

Required Competencies: 

• Tech/data Proficiency: Comfort with basic knowledge of Windows Operating System, software tools, writing formulas and queries, data analysis, and data visualization; additionally comfort with Microsoft 365 and Google Suite.
• Team Player: Works well with others to achieve a shared goal, while also contributing to the team's success.
• Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely, and maintain high standards of quality in work.
• Written and Verbal Communication: Strong ability to communicate effectively with diverse stakeholders through emails, verbal conversations, reports, and presentations.
• Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment
• Adaptability to Change: Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well
• Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
• Action-oriented: Look for new solutions to old problems and take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Responsive: Ability to respond promptly, prioritize inquiries, and act as needs arise.

Required Qualifications:

• 2 years of equivalent combination of relevant education and work experience
• Strong business acumen and understanding of how to create data-informed KPIs, measures or metrics to evaluate continuous improvement strategies
• Intermediate proficiency in Microsoft Excel, Google Sheets, and/or other data tools
• Interest in learning nonprofit data management and using data to drive impact

Preferred Qualifications:

• Bachelor’s degree in a relevant field or 4+ years of equivalent work experience
• Familiarity with data collection systems or databases
• 2+ years of experience with IT support
• Relevant experience, coursework, certifications, or other continued education in data related subjects
• Knowledge of data technology, data governance, and best practices

Compensation:

Wage: $22.00-$26.00/hour

Benefits: A competitive benefits plan includes vacation time, sick time, 12 paid holidays, and an organization-matched 403(b) plan of up to 10% after one year.

Location: Ogden, Utah (hybrid/remote work options available as approved by the direct supervisor). 

Hours: Part-time (20-28 hours/week), non-exempt, hourly; UWNU hours of operation are Monday-Friday, 8:00am to 5:00pm. UWNU strives for employees to have great work-life balance and allows for remote work assuming it does not interfere with productivity, results, and/or quality of relationships with partners. Work hours are subject to change based on UWNU and/or events and activities happening in the community. 

How to apply: Send a cover letter AND resume to UWNU Hiring at hiring@uwnu.org.  Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the Data Systems Specialist Hiring Committee.

Closing date: November 25 2024

Physical Requirements: Data specialists will work in an office sitting for extended periods using computer, keyboard, and mouse repetitively. Must be able to lift, carry, push/pull items weighing up to 20 lbs. 

NOTE: The statements in this position description are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of the person employed. Also, the statements do not establish a contract for employment and are subject to change at the discretion of the employer.  If you have additional questions or concerns related to this position or job posting, please email Madeline Robles, Director of Human Resources, at mrobles@uwnu.org. 

United Way of Northern Utah is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.