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POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide (UWW) has a new opening for an experienced PHP Full Stack Developer with expertise in Drupal&nbsp;who is capable of developing innovative, feature-rich professional websites and applications for UWW. &nbsp;You should have exceptional programming skills, problem-solving abilities, and a strong work ethic. UWW allows for a hybrid work structure where employees can work remotely or from the office. Additionally, you should be able to manage multiple tasks while delivering projects on time and within budget.&nbsp;Your role will drive UWW’s web-based, data-driven applications and the entire life cycle development of products used within United Way Worldwide's various websites. You should possess excellent communication skills, the ability to gather customer needs and requirements, and the ability to translate objectives for non-technical staff. The work further requires designing, developing, testing, debugging, and maintaining web applications. This is a hands-on position.&nbsp;To be successful in this role, you will minimally have mastery of Drupal 9/10 and PHP and CMS development. If you have experience with Expression Engine, ColdFusion, MySQL, MS-SQL, CSS, Ajax, and Salesforce, that is a definite plus.&nbsp;As a PHP Full Stack Developer you must be able to perform each essential duty listed below at a satisfactory level and be able to work on-site in Alexandria, VA on a hybrid basis: &nbsp;<ul><li>PHP and CMS development &nbsp;</li><li>Develop Drupal applications as needed by the organization.&nbsp;</li><li>Maintain and support enterprise-level applications developed in Drupal.&nbsp;</li><li>Assist with the design and implementation of application platforms.&nbsp;</li><li>Design, develop, test, document, deliver, and maintain new applications for systems.&nbsp;</li><li>Gather requirements and translate them into system design.&nbsp;</li><li>Configure and integrate products and solutions to enhance web-based applications.&nbsp;</li><li>Experience with SAML or equivalent SSO&nbsp;</li></ul>JOB REQUIREMENTS &nbsp;<ul><li>At least three to five years of hands-on experience in web development.&nbsp;</li><li>Prior experience hosting websites in AWS infrastructure&nbsp;</li><li>Strong knowledge of PHP and PHP libraries&nbsp;</li><li>Solid understanding of HTML, CSS, JavaScript, jQuery and/or other web development languages&nbsp;</li><li>Experience using continuous integration tools (i.e., Github, Jenkins, etc.)&nbsp;</li><li>Drupal and Content Management System best practices knowledge&nbsp;</li><li>Experience with and knowledge of other CMS applications, including Expression Engine, WordPress, and related systems.</li><li>Experience with and knowledge of theme functions and the Drupal theme layer&nbsp;</li><li>Continually improve technical skills to stay current with new technologies and system development methodologies via CEUs, workshops, or professional training.&nbsp;</li><li>Contribute ideas and efforts towards internal projects and working as a team to solve various problems.&nbsp;</li></ul>REQUIRED SKILLS&nbsp;<ul><li>Effective verbal and written communication skills &nbsp;</li><li>Results-oriented, reliable, and able to work under pressure.&nbsp;</li><li>Ability to communicate technical ideas to business users and other teams. &nbsp;</li><li>Ability to both collaborate with team members and cross-functional teams and to work independently.&nbsp;</li><li>Eager&nbsp;to embrace current and emerging web technologies.</li><li>Desire to learn new languages and frameworks to deliver web properties.&nbsp;</li><li>Excellent time and project management skills&nbsp;</li><li>Ability to handle a fast-paced work environment, deadlines, and new challenges.&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position.  It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $95,000 to $110,000 per year. Salary is determined by several factors including the applicant’s knowledge, skills, experience, position, equity, and market.&nbsp;&nbsp;COMPETENCIESAccountability/Results Orientation&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with a diverse array of individuals and stakeholders across teams and assignments to establish work project parameters, desired results/outcomes and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.&nbsp;Teamwork Collaboration&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management&nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system. Formulates and communicates in an ethical and politically sensitive manner.Communications&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.Innovation/Creativity&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks". Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;or call 703 -836-7112 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.

United Way Worldwide

PHP Full Stack (Drupal) Developer 

United Way of the Bluegrass

How Collective Impact works at UWBG

Development Officer, Stewardship & Data Mining 

ABOUT UNITED WAYUnited Way mobilizes communities around the world to close gaps and open opportunities so everyone can thrive. Through our global network spanning 37 countries and 1,100 communities, United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of the world’s most complex challenges while making a positive impact in the lives of millions of people. Learn more at unitedway.org.&nbsp;INTERN EXPERIENCE AT UNITED WAY WORLDWIDEInterns at United Way Worldwide gain valuable learning and working experience at a leading nonprofit organization. Our goal is to make every intern who works with us learn about the area of work they believe they plan to pursue after graduation. &nbsp;We want each intern to feel included, valuable, and productive in the department in which they are assigned. &nbsp; In addition to the hands-on experience, you’ll receive working at the largest nonprofit in the world, you will be provided with weekly meetings led by subject matter experts and professional development workshops when available.&nbsp;APPLICANT REQUIREMENTSThe internship opportunities are open to current students attending a college or university. Applicants must be eligible to work within the United States and have all documentation at the time of their application. Internship schedules will generally be Mondays through Thursdays, off on Fridays.&nbsp;POSITION DEPARTMENTInformation Technology/PMO TeamPOSITION SUMMARYUnited Way Worldwide is seeking a motivated Project Management Intern to assist the IT PMO team with project coordination tasks, reporting and documentation. &nbsp;This will be a valuable experience for any student pursuing a career in project management. The internship offers a unique opportunity to gain hands-on experience in project management and process optimization within a dynamic non-profit environment.PRIMARY PROJECTS<ul><li>Review existing project request and management process, its templates and existing documentation&nbsp;</li><li>Assist with project meetings, agendas, notes and action items</li><li>Track project deliverables and timelines using project management software</li><li>Create and maintain reports on project progress, risks, and issues</li><li>Other duties as assigned</li></ul>REQUIRED SKILLS<ul><li>Business Administration, with Project Management knowledge</li><li>Strong organizational and time management skills</li><li>Good written and verbal communication skills</li><li>Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Familiarity with project management tools (e.g., Smartsheet) and Salesforce is a plus</li><li>Basic understanding of process mapping tools (e.g., Visio, Lucid)</li></ul>HELPFUL INFORMATION<ul><li>Weekly meetings and supplemental professional development workshops provided onsite</li><li>Complete a learning plan according to school’s requirements for those receiving a grade</li><li>Chance to meet and work with nonprofit subject matter experts and leaders at UWW</li><li>Free coffee &amp; tea onsite</li><li>Free parking at United Way Worldwide’s parking garage</li><li>Near Blue/Yellow Metro line (Braddock Metro Station) and then board Alexandria Free Dash bus that has stops directly across from our building</li></ul>LOCATIONThis internship takes place at the United Way Worldwide office at 701 N. Fairfax St., Alexandria, VA 22314.TIME FRAMESummer – June 2, 2025 to July 31, 2025Pay Rate: &nbsp;$21.00 - $25.00 / hourEQUAL OPPORTUNITY EMPLOYERUnited Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> or call 703-836-7100 and provide the nature of your request and your contact information.DIVERSITY &amp; INCLUSION STATEMENT OF PRINCIPLEUnited Way Worldwide opposes discrimination of any form as evident in our Diversity and Inclusion Statement of Principle. &nbsp;We take the broadest possible view of diversity.We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.Thank you for your interest in an internship opportunity with United Way Worldwide. You will be contacted if your qualifications are a good match, and you are selected for an interview.

IT PMO Intern

Position Summary: (Eligible for Hybrid/ 3 days in office - Alexandria, VA)The IT Security and Privacy Engineer will play a &nbsp;critical role in maintaining and strengthening United Way Worldwide security and privacy posture. Reporting to the Sr. Director, Privacy and Cybersecurity, this position supports the organization’s strategic goals by ensuring a robust, scalable, and continuously improving approach to security and privacy.&nbsp;This role combines a strong technical focus with an emphasis on documentation, monitoring, and collaboration. &nbsp;Candidates with a passion for developing innovative solutions, solving complex problems, and cultivating a security-first mindset across the organization will excel in this position. 3+ years of relevant experience in the field. Nonprofit experience valued.Key Highlights:<ul><li>Strategic Impact; Act as a key driver of security and privacy improvements, aligning efforts with nonprofit challenges and opportunities.</li><li>Dynamic Growth: Gain real-world experience in balancing governance and operational demands, while promoting security and privacy by design.</li></ul>If you excel under pressure, bring a calm, thoughtful, and focused demeanor to challenges, and are excited to grow your expertise in a supportive and mission-aligned environment, this is the role for you!Key Responsibilities and Essential Duties:<ul><li>Ensure, maintain and document security compliance across all platforms and applications.</li><li>Monitor emerging threats and stay informed on industry security best practices.</li><li>Evaluate and recommend new technologies and initiatives, emphasizing privacy and security by design principles.&nbsp;</li><li>Develop and lead security training and awareness initiatives across staff and key stakeholders.&nbsp;</li><li>Monitor data sets to manage data retention policies</li><li>Collaborate with application and platform administrators to optimize security protocols and implement remediation strategies.&nbsp;</li><li>Actively contribute to the following teams and initiatives:<ul><li>Incident Response Team</li><li>Disaster Recovery and Business Continuity Planning</li><li>Risk Assessments</li><li>Policy Development</li><li>Vulnerability and Patch Management</li><li>Vendor Security Assessments</li><li>Compliance audits, reviews, and remediation efforts.</li></ul></li></ul>Job Requirements:Candidates should have experience with some or all of the following areas:<ul><li>IT Infrastructure and Security:&nbsp;<ol><li>Cloud security, platform security, and familiarity with AWS, Azure, and Microsoft 365 Security.</li><li>Experience with Zero Trust architecture and endpoint security solutions.</li></ol></li><li>Tools and Platforms:&nbsp;<ol><li>TenableOne, Splunk, OneTrust Third Party Risk Management, Salesforce, Snowflake, Drupal or other web applications.</li></ol></li></ul>Security Technical Expertise:&nbsp;<ol><li>Penetration testing, IT risk assessment, vulnerability management and remediation prioritization.</li></ol><ul><li>Threat Monitoring:&nbsp;<ol><li>Log aggregation, analysis, and threat detection.</li></ol></li><li>Frameworks and Standards:&nbsp;<ol><li>Knowledge of NIST 800-53, NIST Cybersecurity Framework (CSF), PCI Compliance, and CIS Baseline Benchmarks as well as other regulatory compliance measures.&nbsp;</li></ol></li><li>Privacy and Governance:&nbsp;<ol><li>Familiarity with privacy regulations such as GDPR, CCPA, and emerging privacy trends, and AI governance and security best practices.</li></ol></li><li>Excellent written and verbal communication and exceptional attention to detail</li><li>An interest in working for a non-profit and alignment with the mission of United Way.&nbsp;</li></ul>Educational Background and Certifications:<ul><li>Bachelor’s degree in Cybersecurity, Management Information Systems (MIS), Computer Science, or equivalent work experience.</li><li>Industry Certifications:&nbsp;Preference for candidates with industry certifications such as CIPP/US, CIPP/EU, CIPM, CISSP, CISM or Security+ or others relevant to cybersecurity are highly preferred</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $110,000 to 130,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance of an assigned department, as well as the effective and efficient utilization of UWW resources. &nbsp;Articulates and communicates work goals and objectives, as well as expected work results. Adheres to ed work quality standards &nbsp;in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and status to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and provides input on departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities.&nbsp;Teamwork Collaboration -&nbsp; Partner effectively across the organization’s diverse teams to achieve goals. . Provides input and clarity of direction around organization and department goal priorities. Provide support to empower work departments to be effective in &nbsp;meeting established organizational goals and objectives. Initiates and co-directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.This role requires a blend of technical expertise, analytical prowess, and effective communication skills to derive actionable insights from complex datasets. The successful candidate will contribute significantly to strategic decision-making processes. If you are passionate about privacy and security and contributing to organizational success, we encourage you to apply.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 or email&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits, including health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.

IT Security and Privacy Engineer

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Manager, DevOps Reporting To: Vice President, DevOps 

 Department: DevOps Position: Full-Time/Exempt 

 
 
Purpose of Position 
The Manager, DevOps will report to the Vice President, DevOps and oversee the application AssistOC, 
which supports fund disbursements to community members to ensure housing prevention. This role 
involves working closely with technical developers and stakeholders to gather requirements, manage 
project timelines, and ensure the successful implementation of enhancements and new programs into 
the application. The Manager, DevOps will act as a problem solver and technical project manager, 
ensuring the smooth operation and continuous improvement of the AssistOC application. 

 
Key Duties and Responsibilities 

 • Oversee the AssistOC application, ensuring it supports fund disbursements effectively. 
 • Collaborate with technical developers and stakeholders to gather and define requirements. 
 • Manage project timelines and address maintenance items and project requests. 
 • Provide detailed requirements to technical developers. 
 • Manage vendor quotes and approvals. 
 • Prioritize the backlog for relevant projects and maintenance tasks. 
 • Work with vendors to implement enhancements and new programs into the application. 
 • Act as a problem solver, addressing any issues that arise with the application. 
 • Connect with relevant stakeholders to roadmap technical enhancements for the application and 

any third-party entities related to programs in AssistOC. 
 
Core Competencies 
All employees, in performing their respective tasks and duties, are to perform quality work within 
deadlines, with or without direct supervision; interact professionally with other employees, customers, 
and suppliers; work effectively as a team contributor on all assignments; and work independently while 
understanding the necessity for communicating and coordinating work efforts with other employees 
and organizations. 
 

 • Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; remains 
neutral and unbiased; remains open to others' ideas and tries new things. 

 • Oral Communication - Speaks clearly; listens and obtains clarification; responds well to 
questions; participates in meetings. 

 • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; 
able to read and interpret written information. 


 • Language Skills - Ability to read and interpret documents such as safety rules, operating and 
maintenance instructions, and procedure manuals; ability to write routine reports and 
correspondence; ability to speak effectively before groups of customers or employees of 
organization. 

 
Job Requirements /Technical Knowledge 

 • Relevant experience in database maintenance. 
 • Experience working with vendors and managing vendor relationships. 
 • Ability to work collaboratively with cross-functional teams. 
 • A learning attitude and willingness to continuously improve. 
 • Project Management skills of organization with the ability to prioritize and manage multiple 

projects at once. 
 • Technical proficiency in DevOps practices including analytical thinking and ability to find 

solutions to problems and challenges. 
 

Employment Standards 
 • Ability to work remotely and work from the office upon request 

 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about 
inside the office to access file cabinets, records, and office machinery. Constantly operates a computer 
and other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 10 pounds. 
 
Compensation 

 • Commensurate with experience, education, and market, $68,640 – $85,000 
 • Competitive benefits. 

 
Send Cover Letter and Resume To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 


<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Manager, DevOps

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Desktop Support Specialist Reporting To: Director, IT 

 Department: IT Position: Full-Time/ Non-exempt 


Purpose of Position 
The Desktop Support Specialist will support the end-user computer needs for functionality, systems 
updates and hardware deployments. The role provides support to Orange County United Way teams by 
providing user assistance and training on both systems and applications used by the organization. 
End-user and system support is provided for both onsite and remote employees, the need to 
troubleshoot and fix problems will occur regularly using remote connectivity tools. 
The position will also be responsible for hardware and software deployments, inventory controls, user 
training on systems and applications. 
 

Key Duties and Responsibilities 
 • Provide desktop systems and user support to ensure required computer capabilities are 

available to all users 

 • Develop and provide systems and software training to the end-users 

 • Manage trouble tickets and ensure customer satisfaction 

 • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related 
hardware and software for local and remote users 

 • Develop and maintain an inventory of all IT desktops, components and equipment 

 • Maintain documentation on all desktop processes and procedures 

 • Ensure that application and system updates are in place 

 • Deploy, implement, troubleshoot and support the workforce environment 

 • Monitor the ongoing operation of the Windows environment 

 • Identify risk and challenges and implements corrective actions as needed 

 • Performs related work as assigned 

 
Core Competencies 

 • Proficient computer software and hardware troubleshooting skills 

 • Working knowledge of networking and troubleshooting skills 

 • Excellent communication skills (verbal and written) 

 • Ability to develop training materials, document processes, and procedures 

 • Demonstrated organizational skills with ability to manage multiple task simultaneously, meet 
and adapt to-fast paced support demands, demanding workload, and work with a diverse set of 
stakeholders. 

 • Exemplary interpersonal skills with the ability to interact and work with users 


 
 
Job Requirements /Technical Knowledge 

 • Skilled in Windows 10 environments 

 • Microsoft Office tools, Word, Excel, Outlook, Projects and Teams 

 • Networking and troubleshooting skills 

 • Computer software and hardware troubleshooting skills 

 • User desktop support 


Employment Standards 
 • Ability to work both remotely and onsite. 


Compensation 
 • $25.00 - $30.00 per hour. Competitive benefits. 

 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 

Send Resumes To: 
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Desktop Support Specialist

ABOUT UNITED WAYUnited Way mobilizes communities around the world to close gaps and open opportunities so everyone can thrive. Through our global network spanning 37 countries and 1,100 communities, United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of the world’s most complex challenges while making a positive impact in the lives of millions of people. Learn more at unitedway.org.&nbsp;INTERN EXPERIENCE AT UNITED WAY WORLDWIDEInterns at United Way Worldwide gain valuable learning and working experience at a leading nonprofit organization. Our goal is to make every intern who works with us learn about the area of work they believe they plan to pursue after graduation.&nbsp; We want each intern to feel included, valuable, and productive in the department in which they are assigned.&nbsp; &nbsp;In addition to the hands-on experience, you’ll receive working at the largest nonprofit in the world, you will be provided with weekly meetings led by subject matter experts and professional development workshops when available.&nbsp;APPLICANT REQUIREMENTSThe internship opportunities are open to current students attending a college or university. Applicants must be eligible to work within the United States and have all documentation at the time of their application. Internship schedules will generally be Mondays through Thursdays, off on Fridays.&nbsp;POSITION DEPARTMENTInformation Technology: Security and Privacy TeamPOSITION SUMMARYJoin United Way Worldwide as we refine our data security. We are seeking an IT Intern with a passion for both understanding and implementation of security/privacy practices who can bring current classroom knowledge into practice. This position will provide real-world experience related to strategic choices between balancing current critical needs with long-term planning and design.&nbsp;The IT Security Intern will assist in building processes and tracking to streamline the application of security across platforms as informed by NIST CSF and CIS Benchmarks. The Internship will also provide learning opportunities related to evolving privacy implementation and practices.&nbsp;Through technology, collaboration, and creative problem-solving, the IT Security Intern will actively contribute to meaningful projects and work closely with a mentor as well as UWW leaders.&nbsp;The ideal candidate will bring a combination of technical skills, curiosity, attention to detail, is driven to seek feasible solutions aligned with organizational context, and has a sense of humor, too.&nbsp;PRIMARY PROJECTS<ul><li>Supports the IT team via projects to streamline data security&nbsp;</li><li>Assists with the following:&nbsp;</li><li>Collaboration on projects involving cybersecurity, data management, AWS, Salesforce and other integrations.&nbsp;</li><li>Mapping data flows</li><li>Data classification</li><li>Policy reviews and creation aligned with NIST CSF</li><li>Business Continuity Planning</li><li>Penetration Testing</li></ul>REQUIRED SKILLS<ul><li>Computer Science, Information Technology, or Management Information Systems major with a focus on IT security and/or data privacy.&nbsp;</li><li>Minimum GPA of 3.0</li><li>Strong verbal and written communication</li><li>Excellent analytical and problem-solving skills including strong Excel skills</li><li>An interest in collaborating effectively with diverse teams and leaders</li><li>Strong work ethic and attention to detail</li></ul>PREFERRED SKILLSNot Required though beneficial experience: AI/ML, Privacy by Design, GDPR, Zero Trust, CIS or NIST Frameworks, MITRE Attack Surface, security vulnerabilities or ethical hacking, products including Splunk, TenableOne and security management toolsHELPFUL INFORMATION<ul><li>Weekly meetings and supplemental professional development workshops provided onsite</li><li>Complete a learning plan according to school’s requirements for those receiving a grade</li><li>Chance to meet and work with nonprofit subject matter experts and leaders at UWW</li><li>Free coffee &amp; tea onsite</li><li>Free parking at United Way Worldwide’s parking garage</li><li>Near Blue/Yellow Metro line (Braddock Metro Station) and then board Alexandria Free Dash bus that has stops directly across from our building</li></ul>LOCATIONThis internship takes place at the United Way Worldwide office at 701 N. Fairfax St., Alexandria, VA 22314.TIME FRAMESummer – June 2, 2025 to July 31, 2025&nbsp;Pay Rate:&nbsp; $21.00 - $25.00 / hourEQUAL OPPORTUNITY EMPLOYERUnited Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:pstbt@uww.unitedway.org" target="_blank">pstbt@uww.unitedway.org</a>&nbsp;or call 703-836-7100 and provide the nature of your request and your contact information.DIVERSITY &amp; INCLUSION STATEMENT OF PRINCIPLEUnited Way Worldwide opposes discrimination of any form as evident in our Diversity and Inclusion Statement of Principle. &nbsp;We take the broadest possible view of diversity.We value the visible and invisible qualities that make you who you are.We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive to include diversity, equity, and inclusion practices at the center of our daily work.We commit to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.Thank you for your interest in an internship opportunity with United Way Worldwide. You will be contacted if your qualifications are a good match, and you are selected for an interview.

IT Security Analyst Intern

United Way of Greater Cincinnati (UWGC) has an immediate opening for an IT Project Manager who will join our technology team and oversee a wide variety of technology-related projects across UWGC. The ideal candidate will be highly detail-oriented with excellent communication skills, effective problem-solving skills, and a proven track record of collaborating with vendors, in-house personnel as well as forming high-performing team of experts for each project to maximize resources and efficiency. This role will work closely with subject matter experts and cross-functional teams to improve service delivery, aligning technology with strategy, as well as adoption and governance of all UWGC’s technologies.
Key Areas of Responsibility:
Technology Strategy &amp; Implementation
<ul><li>Collaborate with cross-functional stakeholders to elicit, document, and prioritize business needs and requirements.</li>
<li>Work with functional and technical teams to design solutions that meet business requirements, including providing input on system design and functionality, identifying problems, creating solutions and implementing efficiency improvements.</li>
<li>Ensure initiatives align to the organization’s business objectives and final implementations stay on strategy.</li>
<li>Drive project management activities for technology initiatives, including project planning, monitoring progress, and identifying and mitigating risks. Proactively communicate project updates, progress, and issues effectively to ensure alignment.</li>
<li>Oversee acquisition of resources and materials as needed before and during projects and negotiating price and payment agreements with vendors.</li>
<li>Create and maintain detailed documentation, including project timelines, status reports, business requirements documents, process flow diagrams and user stories.</li>
<li>Manage the ongoing success of organizational technical implementations and governance.</li>
<li>Develop documentation and implement change management practices to implement process improvements and business continuity plans in collaboration with relevant teams.</li>
<li>Staying informed of relevant trends and industry news for current or new technology initiatives.</li>
<li>Act as a bridge between business stakeholders and technical teams.</li>
<li>Collaborate with QA teams to develop test plans and test cases.</li>
<li>Monitor testing activities to ensure the quality of delivered solutions.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in business administration, Information Technology, or a related field.</li>
<li>Minimum of 5+ years of proven experience as a Project Manager or in a related role.</li>
<li>Extensive leadership experience and strong teaming abilities.</li>
<li>Excellent problem-solving skills.</li>
<li>Excellent analytical, computer and math skills.</li>
<li>Knowledge of new and established technologies (e.g. CRM, IT Infrastructure Systems, Financial Systems, Digital Engagement, Productivity tools, etc.).</li>
<li>Proficiency in project management methodologies (e.g., Agile, Scrum).</li>
<li>Ability to work independently and collaboratively as part of a team.</li>
<li>Strong attention to detail and organizational skills.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Demonstrates analytical and problem-solving abilities; absorbs new ideas and concepts quickly.</li>
<li>Passion for discovering new things and ability to learn quickly.</li>
<li>Effectively communicates and presents information in business-friendly and user-friendly terms and responds to questions from various levels within the organization and from stakeholders, business partners and external agencies.</li>
<li>Consults with team to prioritize key data sources, conduct analysis, identify key performance indicators, and create dashboards and reports.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results orientation.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
</ul>Salary starting $65,000 plus competitive benefits package.
Applicants should apply by&nbsp;Wednesday, January 31, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/SLoDB" target="_blank">https://jobapply.page.link/SLoDB</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

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