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Community Services Associate Manager

Community Services Associate Manager

companyUnited Way of the Plains
locationWichita, KS, USA
PublishedPublished: Published 4 days ago
Full time
1 - 2 years of experience

Do you want to help meet the tangible needs of nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time Community Services Associate Manager. In this role, you will assist with the daily operation of our Give Items of Value (GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 264 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients. This role also serves as an integral part of our disaster response services and relationship with the Voluntary Organizations Active In Disaster (VOAD) coalition.

Key Responsibilities:

  • Maintain the organization of merchandise located in the warehouse, coordinate volunteer groups, assist merchandise pick-up.
  • Promotes and coordinates appointments for not-for-profit agencies to visit the warehouse and request donated items. 
  • Oversight of the warehouse operations in the event the Community Services Manager is not available
  • Assists with emergency management response, in the event of a natural disaster.

Requirements and Qualifications:

  • Full-time, primarily Monday-Friday during normal business hours; however some flexibility is required to occasionally be available early mornings, evenings or weekends
  • Position is carried out primarily in a warehouse environment.  Extended period of standing is required, along with ability to lift up to 60 pounds
  • Prior warehouse job experience of at least 1 year
  • Excellent customer service skills
  • Ability to operate a box-truck, pallet jack, and forklift
  • Must be OSHA-10, OSHA-30 and forklift certified.  Training for certification will be provided if needed.
  • Excellent driving record 
  • Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems
  • Strong written and oral communication skills
  • Strong relationship and team-building skills
  • Proven critical thinking skills
  • Able to manage multiple projects simultaneously
  • Capable of working effectively with limited supervision

Core Competencies for all United Way Professionals:

  • Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations.
  • Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

How to Apply: 

Submit your cover letter and resume via email to: careers@unitedwayplains.org with “Community Services Associate Manager” in the subject line.

Application Deadline: For priority consideration, apply by November 22, 2024; position will remain open until filled. 

More information about the United Way of the Plains can be found at https://unitedwayplains.org/ 

United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. 

Required degree level

  • High school

Years of experience

  • 1 - 2 years of experience

Required languages

  • English

Skills and Competencies

  • Adaptability and Change Management
  • Brand Steward
  • Building and Developing Team Capability
  • Collaborator
  • Community Expertise
  • Creating Brand Experiences for Everyone
  • Cross-Functional Capability and Collaboration
  • Effective and Engaging Communication
  • General knowledge
  • Instills Trust