Community Resource Coordinator

About United Way of Greenville County

For over 100 years, we have united the community to help people live better, safer, and more successful lives. While our work has evolved to meet the challenges of the day, our vision remains the same: We believe everyone should have access to the tools and opportunities that empower them to achieve their full potential.

Mission & Vision

Our mission is to mobilize people and resources to improve lives, strengthen the community, and advance equity for the benefit of all. Our vision is a Greenville County where all people have access to the opportunities to achieve their full potential.

Star Values

Our focus on collaboration, internally and externally, connects our team and work to our community so we can achieve the balance and symmetry needed to consistently show up for all of Greenville County.

Support- We collaborate with our team, stakeholders and organizations to support our community and move our mission forward.

Trust- With integrity and respect, we embrace transparency and build relationships with each other and the community to deliver on our promises.

Act- Each day we show up to do our best work for our coworkers, our investors and our community by staying proactive, adaptable and innovative.

Reflect- We reflect the change we wish to see within our communities by holding each other accountable to our mission, recognizing how our leadership today will impact the future of Greenville County.

Where We Serve

United Way of Greenville We serve people across the cities of Greenville, Greer, Fountain Inn, Simpsonville, Mauldin, and Travelers Rest. Our impact also extends to the following communities: Berea, City View, Dunean, Five Forks, Gantt, Golden Grove, Judson, Parker, Piedmont, Sans Souci, Marietta, Taylors, Tigerville, Wade Hampton, Ware Place, and Welcome.

Our Strategy

Poverty is persistent in Greenville County. We can’t let it win—because everyone deserves a shot at a better life. Our donor base is changing. So must we. From Baby Boomers to Gen Z and beyond, we must adapt and evolve to remain relevant.

To flip the script and win for our community, United Way of Greenville County must inspire and activate donors to increase access and reduce barriers to higher earnings for low-income earning members of the community.

Position Summary

Reports to: Director of Community Initiatives

Location: Greenville, SC

FLSA Status: Exempt

United Way is seeking a passionate and organized Community Resource Coordinator to enhance the 211 resource line and database, aid community members in accessing available community and internal services, and coordinate community partnerships to improve access to essential resources. This role will support community impact initiatives, develop relationships with key stakeholders, and ensure efficient resource allocation to individuals and families in need.

Areas of Responsibility

Build Community Partnerships, Create Outreach & Engagement Opportunities, and Educate on the Resources Available

• Build and maintain relationships with nonprofit organizations, government agencies, and other community stakeholders to strengthen access to essential services.
• Coordinate and attend outreach activities, including resource fairs and community fairs, to promote available community resources, UWGC’s initiatives, and educate the public about the 211 system.
• Provide training and technical support to community organizations and 211 staff to ensure effective use of resource networks.
• Identify community partners, outside of the 211 network, and proactively engage them to provide education on the full complement of resources offered through 211 so they may share this information with their clients as well.

211 System Enhancement

• Work collaboratively with 211 partners to improve the effectiveness of the 211 system, ensuring accurate and up-to-date resource information is available to the community. Convene the local 211 partners in person when necessary to collaborate effectively and build relationships.

Data Reporting and Analysis

• Track and analyze resource allocation trends, prepare reports, and provide insights to enhance service delivery.

Direct Assistance Distribution

• Oversee and facilitate the distribution of emergency assistance funds and resources to eligible individuals and families, ensuring fair and efficient processes.

Qualifications

• At least 3 years’ experience in community resource coordination, case management, or nonprofit program coordination.
• Bachelor’s degree in social work, public administration, nonprofit management, or a related field (or equivalent experience).
• Ability to work nights and weekends as required for community events.
• Strong knowledge of social services, emergency assistance programs, and community resources.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work collaboratively with diverse stakeholders and community members.
• Proficiency in data management, reporting, and Microsoft Office Suite.
• Strong presentation, relationship building, and influencing skills required.
• Bilingual abilities (preferred but not required).
• Listen to understand and speak to be understood.
• Obsess over the details, but don’t be a perfectionist.
• Strive for best-in-class.
• Challenge assumptions without being rude or disrespectful. Know when enough is enough.
• Think big and be creative.
• Be thoughtful and kind.

HOW TO APPLY

Submit your resume and cover letter to Apply Now .

United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include health, dental and vision insurance where United Way of Greenville County pays generously towards the cost of these benefits for employees and their families.

United Way of Greenville County is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.