United Way Jobs

Community Impact Director

locationJacksonville, FL, USA
PublishedPublished: Published 2 weeks ago
Full time
5 - 10 years of experience

Our Vision and Mission:

At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources, and ideas.

Diversity, equity, belonging, and inclusion are fundamental parts of our mission and a focus throughout our organization and the communities we serve.

Our Values:

  • Innovative - We are fearless, imaginative trail blazers. 
  • Teamwork - We work together to accomplish our goals and help each other succeed. 
  • Mission Focused - We are passionate about our community’s wellbeing and creating lasting change. 
  • Excellence - We set clear, high expectations for ourselves and our work.  
  • Integrity - We are honest and transparent and act ethically to create trust. 

Purpose of Position:

The Community Impact Director will be deeply committed to United Way’s purpose to create a community of opportunity and hope. We’re looking for a self-starter, team player, thought leader and problem solver who cares about solutions to issues of housing affordability and racial equity. The Community Impact Director will play a critical role helping to design strategy, implement programming, build invaluable external relationships, and ensure achievement of United Way’s strategic vision. By building strong systems, spearheading research, and supporting grant initiatives in a variety of ways, the Community Impact Director will ensure the growth and sustainability of United Way’s important bodies of work. The Community Impact Director will be committed to a culture of purpose and fun where they live the United Way values internally and externally.

Key Responsibilities and Essential Functions:

  • Create and implement efficient systems and processes aligned with the strategic objectives of United Way’s affordable housing and racial equity efforts
  • Support the development of United Way’s racial equity programs and grantmaking
  • Oversee grants awarded by United Way ensuring adherence to grant requirements and achievement of program outcomes
  • Monitor, analyze, and evaluate data on the performance of United Way’s affordable housing and racial equity programs
  • Co-design programs and narratives for grant opportunities that support United Way initiatives
  • Facilitate training and the development of resources for affordable housing and racial equity programming
  • Conduct research and present findings for reports on United Way’s housing and racial equity offering insight and recommendations 
  • Establish and sustain strong relationships with partners- local government, nonprofit organizations, and other key external stakeholders
  • Develop strategic partnerships for United Way’s community impact across Northeast Florida 
  • Build deep collaboration across all departments within the organization
  • Assist in the planning and implementation of marketing and communication plans for affordable housing, racial equity, and other special programs
  • Represent United Way externally, and generate support for the organization’s program work across the five-county region
  • Perform other research as instructed by Vice President of Community Impact
  • Provide other assistance to the Community Impact Department as directed by the Vice President of Community Impact


  • Bachelor’s degree required in Social Work, Community Development, Public Administration, Psychology, Nonprofit Management, Business Management or other related field
  • Master’s degree preferred 
  • A minimum of five (5) years of relevant professional experience 
  • Experience with and understanding of affordable housing Florida
  • Exceptional ability to foster transformational relationships 
  • Outstanding data management, research, and reporting capabilities
  • Deep passion for justice and equity with a proven track record of relevant program work
  • Experience with grant management 
  • Creative and visionary thought leader and problem solver
  • Outstanding data management, research, reporting, and analysis capabilities
  • Expertise in project management
  • Excellent organizational skills and attention to detail
  • Extensive skills in program strategy, execution, and achieving outcomes 
  • Proven capability of communicating well verbally and in writing
  • Proficiency in presenting and facilitating for groups
  • Expertise in time management, execution of deadlines, and discovering solutions
  • Ability to act with integrity, professionalism, and confidentiality
  • Capable of collaborating at all levels and across all departments within the organization 
  • Experience in the public sector (nonprofit, government etc.) 
  • Embody United Way values and a serious commitment to the organization’s mission

Compensation and Benefits:

  1. Competitive Pay – Commensurate with education and experience based on current market
  2. Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents
  3. 403(b) Matching – Generous matching up to 6% of annual pay
  4. Holidays – 11 paid holidays, two personal holidays, and four year-end bonus days
  5. Vacation – Two weeks paid vacation 
  6. Flexible Schedule – Hybrid working environment with the ability to modify as needed
  7. Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking
  8. Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people
  9. Employee Assistance Program
  10. A fun, challenging, and inclusive culture

General Physical Requirements for Essential Functions of the Job:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.

This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.

Additional Information:

The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.

We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.  We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.

United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

Fields of study

  • Business administration / Management

Required degree level

  • Bachelor

Years of experience

  • 5 - 10 years of experience

Required languages

  • English

Skills and Competencies

  • Effective and Engaging Communication
  • Building and Developing Team Capability
  • Community Expertise