Community Care Navigator (Highlands/Hardee Counties, Florida)

Why Choose United Way of Central Florida?
Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we are deeply devoted to our mission—knowing just how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.

Position Overview
We’re seeking a compassionate and dedicated Community Care Navigator to serve Highlands and Hardee County residents by connecting them to vital health and human services. This includes resources for food, shelter, transportation, childcare, financial assistance, and more -- based on each individual’s or family’s unique needs.

Key Responsibilities

• Build awareness of available benefits and social services for Highlands and Hardee County residents, making referrals to appropriate programs such as SNAP, Medicaid, KidCare, and food pantries.
• Actively engage with the community through events, meetings, and outreach efforts to connect with underserved populations.
• Travel throughout Highlands and Hardee counties to promote resources, build relationships, and support residents.
• Follow up with individuals and families to ensure needs are being addressed.
• Document all interactions and event data accurately in tracking systems.
• Support departmental goals through proactive teamwork and continuous learning.
• Demonstrate leadership through collaboration and knowledge-sharing.

What We’re Looking For

• A flexible schedule with availability to work some evenings and weekends.
• Strong public speaking and communication skills.
• Effective problem-solving abilities and adaptability in various situations.
• Willingness to work outdoors and in all weather conditions at community events.
• Familiarity with local health and human service resources.
• Ability to work both independently and collaboratively as part of a team.
• Experience working with diverse and multicultural populations.
• Proficiency in Microsoft Office (especially Word and Excel); familiarity with SharePoint preferred.

Ideal Candidate Profile

• Associate or bachelor’s degree in health and human services or a related field (preferred), or equivalent community engagement experience.
• Background in sales, outreach, or community relations a plus.
• Strong time-management skills and interpersonal communication.
• Bilingual English/Spanish preferred.

Additional Requirements
This role requires regular travel across Highlands and Hardee counties and participation in outdoor events in Florida’s climate. When not in the field, in-office presence at UWCF’s Highland City location is expected. Candidates must have reliable transportation, a valid Florida driver’s license, and the ability to attend off-site meetings, events, and worksites.

Compensation and Benefits
This is a temporary, 1-year, grant-funded, full-time, hourly role with a starting rate of $25 per hour.

Benefits include:

• Medical, dental, and vision coverage

• 403(b) retirement savings plan with employer match

• Generous PTO and holiday schedule

• Professional development and continuing education opportunities

Ready to Make an Impact?
If you're a motivated, community-minded individual eager to make a real difference, we encourage you to apply! Submit your resume to hr@uwcf.org and take the first step toward joining our mission-driven team.

Inclusion at UWCF

At UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.