ALICE Experience Program Specialist (Seasonal)

Purpose of Position:

The Meet ALICE Experience temporary employee will play a pivotal role in enhancing and localizing the Meet ALICE Experience, a dynamic and transformative community engagement tool. This position supports United Way of Northeast Florida’s mission to deepen awareness, empathy, and cross-sector advocacy for individuals and families who are Asset Limited, Income Constrained, and Employed (ALICE).

This position will collaborate closely with United Way’s Volunteer & Community Engagement, Marketing, and Community Impact teams to ensure all deliverables align with grant objectives and reporting requirements while maintaining the integrity and impact of the Meet ALICE Experience.

Key Responsibilities and Essential Functions:

1. Data and Resource Updates

• Research and integrate updated Jacksonville-area data on housing, wages, childcare, transportation, and healthcare costs.
• Localize all Meet ALICE Experience materials and resource guides to include United Way programs and community partners.
• Maintain organized documentation of data sources and updates for grant reporting.

1. Event Planning & Execution

• Support the planning and delivery of Meet ALICE Experiences for key Jacksonville audiences.
• Manage logistics including venue setup, volunteer coordination, check-in, and technology setup for interactive stations.
• Gather and compile participant evaluations, photos, and attendance data for reporting.

1. Technology & Data Management

• Learn and use United Way’s volunteer management system (Galaxy Digital/Get Connected).
• Post, edit, monitor, and remove projects on the platform as needed.
• Track registrations and ensure accurate data entry from sign-in sheets.
• Run reports, send confirmation messages, and support post-event impact reporting.
• Assist in developing and testing interactive technology components (e.g., QR codes, digital bill payments, virtual job searches).
• Help design and test a prototype virtual Meet ALICE Experience.
• Collaborate with the Marketing and IT teams to ensure user-friendly digital integration.
• Use other platforms like Canva, WooClap, etc.

1. Administrative & Evaluation Support
   • Assist in creating and scheduling social media posts, newsletters, and event promotions in collaboration with the Marketing team.
   • Support development of presentation materials and visual assets for stakeholder updates and final reporting.
   • Track project milestones, participant data, and feedback for Wells Fargo reporting.
   • Assist in compiling quarterly progress updates and the final grant report.

Experience/Qualifications:

• Strong organizational and research skills with attention to detail.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and comfortable using digital tools (Google Workspace, Teams, Canva, etc.).
• Experience in event coordination, community engagement, or nonprofit program support preferred.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Passion for social impact and community development, particularly in issues affecting working families.
• Must have reliable transportation.
• Ability to pass a background check
• Must pass pre-employment drug screening
• Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. 
• Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.
• Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills, with the ability to explain complex topics (poverty, household budgeting, systems) in a clear, empathetic, and engaging way.
• Demonstrated ability to facilitate or support group experiences, trainings, workshops, simulations, or presentations
• Strong organizational and time-management skills, with the ability to manage multiple tasks, deadlines, and event logistics simultaneously
• Comfort working with diverse audiences, including corporate volunteers, community members, faith partners, educators, and public officials

General Physical Requirements for Essential Functions of the Job:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.

This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.

Additional Information:

The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.

We have built an environment that celebrates the differences in backgrounds and experiences.

United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

UWNEFL reserves the right to adjust work location.

Position Requisition Form v2 June 2025