Administrative Services Manager

Position Type: Exempt – full time (40 hours per week)

Reports To: VP of Finance and Administration

Salary Range: $57,000 - $59,000 annually, depending on experience and qualifications. Click here for benefits

Location and Hours: This is an in-person position based in Old Town Fort Collins. Standard hours are Monday through Friday, 8:30 AM – 5:00 PM.

What it’s like to work at United Way

Are you a person who thrives on change and a fast-paced environment? Is passionate about making a difference in our community? Are you someone who believes we should work to intentionally include everyone in society? If so, then you’ve come to the right place. You’ll be part of a nimble team that adapts to meet the needs of our community and makes impactful change where all people feel valued, safe, and have the opportunity to thrive.

We believe equity is achieved when systemic, institutional, and historical barriers based on race, gender, sexual orientation, and other identities no longer predict socioeconomic, education, and health outcomes.

United Way is an equal opportunity employer and is committed to the ethics of diversity and belonging. We strongly encourage applicants from historically excluded groups to apply. If you feel your skills, and more importantly your passions align with our mission, we encourage you to apply even if you don’t meet 100% of the posted qualifications.

Scope of Position

The Administrative Services Manager plays a central role in ensuring the smooth day-to-day operations of the organization by coordinating core administrative processes that support both staff and community partners. This position oversees HR administration, front office operations, partner support, and general administrative systems, helping to create a well-organized, efficient, and welcoming environment.

Working across internal teams and external partners at the Community Impact Center and Loveland Youth Campus, this role supports the full lifecycle of employees and partners—from onboarding through ongoing engagement and transitions. The Administrative Services Manager helps ensure that processes are consistent, communication is clear, and day-to-day operations run smoothly across both locations.

This role is ideal for someone who enjoys organizing systems, supporting people, and keeping operations running efficiently. The position is highly collaborative and well-suited for a detail-oriented professional who is comfortable balancing multiple responsibilities in a dynamic, community-focused environment.

Key Responsibilities

HR Administration & Employee Support

• Coordinate hiring logistics, onboarding, and offboarding processes
• Maintain employee records, organizational information, and HR documentation
• Support staff trainings, internal meetings, and organizational events
• Help ensure a smooth and consistent employee experience

Partner & Community Hub Operations (Two Locations)

• Serve as a primary point of contact for nonprofit partners across two shared spaces
• Coordinate partner onboarding, documentation, and ongoing support
• Manage shared space scheduling and support day-to-day hub operations
• Assist with partner transitions, including move-ins, move-outs, and renewals

Front Office & Administrative Support

• Provide front desk coverage, including greeting visitors, monitoring voicemail, and managing deliveries
• Support general administrative needs, including printing, materials preparation, and coordination, including fundraising mailers, information packets, etc.
• Maintain organized systems for files, templates, and shared resources

Facilities & Operations Coordination

• Coordinate maintenance and vendor services for the Community Impact Center
• Track facility needs and support a safe, clean, and functional environment
• Manage building access and support basic facilities troubleshooting

Shared Resources & Data Support

• Manage inventory and ordering of shared supplies across both locations
• Support Donor Services Manager to maintain accurate contact and donor records in organizational systems
• Support basic data entry, cleanup, and administrative tracking

Sponsored Project Support

• Provide administrative coordination for special projects, including documentation and logistics

Qualifications

• 2-3 years of experience in an administrative, operations, office management, or HR support role
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and interpersonal skills, with a customer-service mindset
• High attention to detail and ability to maintain accurate records and systems
• Comfort working in a dynamic environment with a mix of routine and variable tasks
• Proficiency with common workplace tools (e.g., Microsoft Office) and ability to learn new systems quickly

Preferred Qualifications

• Experience supporting HR processes such as hiring, onboarding, or training coordination
• Experience working in a nonprofit or mission-driven organization
• Experience supporting shared spaces, facilities coordination, or partner/tenant relationships
• Familiarity with scheduling systems, project management tools (e.g., Asana), or CRM/databases
• Experience providing front desk or customer-facing administrative support
• Spanish language proficiency (highly preferred), particularly for communicating with community partners and visitors

Core Competencies

• Strong organizational and time management skills
• Ability to balance independent work with collaboration across teams
• Problem-solving mindset with the ability to troubleshoot and escalate when needed
• Adaptability and comfort shifting between tasks and priorities
• Professional, welcoming, and service-oriented approach to working with staff, partners, and visitors