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JOB TITLE:&nbsp; FAMILY SYSTEM SPECIALISTREPORTING TO:&nbsp; FAMILY SYSTEM MANAGERDEPARTMENT:&nbsp; 211 OCPOSITION:&nbsp; FULL-TIME / NON-EXEMPT&nbsp;Purpose of PositionThe Family System Specialist plays a critical role in supporting the Family Coordinated Entry System (FCES) by facilitating equitable access to homeless services for families experiencing homelessness in Orange County. This position fosters collaboration among community partners, ensures consistent service delivery across designated Access Points, and upholds best practices in client care. The Specialist is responsible for monitoring data quality, providing training and technical assistance, and enhancing system-wide coordination to improve outcomes for vulnerable families.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Access Point Support &amp; System Coordination<ul><li>Serve as the primary liaison for Access Points within the assigned Service Planning Area.</li><li>Identify service gaps and inconsistencies in care; escalate concerns to the Family System Manager.</li><li>Ensure Access Points adhere to FCES standards and protocols.</li><li>Respond to operational needs and provide ongoing support to Access Point staff.</li><li>Assist in the development and implementation of new resources and services.</li><li>Strengthen quality assurance processes for data collection and service tracking.</li><li>Deliver technical assistance, training, and coaching to Access Point teams.</li></ul></li><li>Data Management &amp; Reporting<ul><li>Monitor and analyze FCES data to identify trends, gaps, and opportunities for improvement.</li><li>Collaborate with the Family System Manager to meet reporting requirements and inform strategic decisions.</li><li>Prepare regular reports, presentations, and visual data summaries (charts, graphs, etc.).</li><li>Utilize HMIS and other data systems to generate monthly, quarterly, and annual performance reports.</li></ul></li><li>Service Coordination &amp; Client Advocacy<ul><li>Collaborate with partner agencies to address housing barriers for high-needs families.</li><li>Advocate for appropriate services and resources for unhoused or at-risk households.</li><li>Facilitate warm handoffs to service providers to ensure continuity of care.</li><li>Provide tailored support and technical guidance to Access Points serving vulnerable populations.</li></ul></li><li>System Leadership &amp; Community Engagement<ul><li>Co-lead monthly FCES All-User Meetings to share updates, best practices, and training opportunities.</li><li>Maintain accurate and confidential records in accordance with professional standards.</li><li>Share success stories, progress updates, and key metrics with the Family System Manager.</li><li>Participate in internal meetings, match meetings, and other FCES-related gatherings.</li><li>Represent FCES at community meetings, subcommittees, and public events.</li><li>Cultivate and strengthen partnerships with agencies and service providers across Orange County.</li></ul></li></ul>&nbsp;Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree in Human Services, Communications, or a related field; equivalent experience considered.</li><li>HMIS/Clarity experience is required.</li><li>Proficiency in data management and reporting tools; intermediate to advanced skills in Microsoft Excel.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Valid California Driver’s License and current auto insurance as required by state law.</li></ul>&nbsp;Compensation<ul><li>Commensurate with experience, education, and market, $24-$27 per hour. Competitive benefits.</li></ul>&nbsp;Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>&nbsp;Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.&nbsp;Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.&nbsp;Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

Orange County United Way

Family System Specialist

POSITION TITLE: Senior Accountant&nbsp;EMPLOYMENT TYPE: Full Time, Exempt&nbsp;UNIT ORGANIZATION: Accounting/Finance&nbsp;REPORTS TO: Chief Financial Officer&nbsp;SALARY RANGE: $75,000-$90,000&nbsp;PURPOSE OF POSITION&nbsp;The Senior Accountant will work closely with the CFO and other members of the finance and accounting team to support the organization’s financial health. This role requires a solid understanding of Generally Accepted Accounting Principles (GAAP) and the ability to manage various accounting tasks that contribute to the efficient management of the organization’s finances. The Senior Accountant will lead accurate financial reporting, oversee accounting processes, and support the organization’s budget build process. &nbsp;KEY AREAS OF RESPONSIBILITY&nbsp;The primary responsibilities of this position include, but are not limited to:<ul><li>General Ledger Management: Manage the general ledger, reconcile several GL balance sheet accounts monthly, maintain documentation for the annual audit, and ensure all transactions are accurately recorded according to GAAP.</li><li>Month-end Close Process: Prepare and review month – end and year – end journal entries, including supporting schedules for recurring and non – recurring entries, to ensure alignment with GAAP.</li><li>Bank Reconciliation: Perform monthly bank reconciliation, resolving any discrepancies.</li><li>Financial Reporting: Prepare monthly, quarterly, and annual finance statements, including balance sheets, income statements, and cash flow reports.</li><li>Budget Support: Support the CEO and Program Leads in developing and monitoring the annual budget, providing ongoing analysis and reports on variance.</li><li>Compliance Support: Work with the Grants Manager to ensure compliance with grant requirements and donor restrictions, particularly in tracking and reporting restricted and unrestricted funds.</li><li>Compliance &amp; Audit: Manages the independent audit for the organization and coordinates the filing of the annual IRS Form 990 and other financial compliance reporting.</li><li>Special Projects: Participate in special financial projects, including financial analysis and system improvements.</li><li>Team Leadership: Supervise finance and accounting, fostering a positive and collaborative work environment.</li></ul>EXPERIENCE<ul><li> 4+ years of experience in finance, accounting, or a related field is required. Relevant education will be considered in lieu of experience. Completion of 2–4-year degree in finance or accounting preferred.</li><li>Use of accounting software required; knowledge of Abila MIP Accounting Software preferred</li><li>Proven experience working with relational databases</li><li>Proficient in Microsoft Office applications, including intermediate to advanced Excel skills</li></ul>CORE COMPETENCIES<ul><li> Excellent analytical and organizational skills</li><li>A high degree of attention to detail and comfort in dealing with numbers, spreadsheets, and financial information.</li><li>Ability to translate and effectively communicate financial concepts to various audiences with varying levels of financial understanding</li><li>Able to work independently and as a productive member of a team</li><li>Able to analyze a situation and develop and implement a solution</li></ul>Application Instructions Applications and inquiries can be directed to <a href="mailto:hiring@unitedwaynwvt.org" target="_blank">hiring@unitedwaynwvt.org</a>. Please attach a copy of your resume and cover letter to your application. The deadline for applying is 02/06/2026.&nbsp;Accessible Hiring Policy United Way of Northwest Vermont is committed to an inclusive and accessible application experience for all candidates. If you need an accommodation or a different format for any part of the application process, please contact our Human Resources office at <a href="mailto:Hiring@unitedwaynwvt.org" target="_blank">Hiring@unitedwaynwvt.org</a> / 802-861-7848. We will work with you to find a solution that meets your needs.

United Way of Northwest Vermont

Senior Accountant

POSITION TITLE: Development Coordinator EMPLOYMENT TYPE: Full Time, Non-Exempt UNIT ORGANIZATION: Donor RelationsREPORTS TO: Chief Development Officer SALARY RANGE: $45,000 - $54,000&nbsp;Position Overview The Development Coordinator plays a key role in supporting United Way’s fundraising strategies to ensure resources are available to create lasting positive change in our community. This position manages donor data, assists with fundraising and events, and fosters internal and external relationships to advance the development team’s goals. Working within a collaborative and mission-driven environment, the coordinator helps create meaningful opportunities for donor engagement and stewardship to grow revenue.&nbsp;Key Areas of Responsibility The primary responsibilities of this position include, but are not limited to:Donor Engagement &amp; Stewardship<ul><li>Manage gift processing (coordinate all aspects of gift processing, ensuring accurate coding and entry within Salesforce).</li><li>&nbsp;Maintain accurate donor records in Salesforce.</li><li>Coordinate the donor acknowledgement process, including supporting the generation of acknowledgment letters.</li><li>&nbsp;Interface with other organizations and the finance team to facilitate donor designation.</li></ul>Reporting<ul><li>&nbsp;Prepare and maintain Salesforce reports and dashboards to track fundraising progress.</li><li>Prepare reporting for United Way Worldwide with support from the finance team.</li></ul>Fundraising &amp; Event Support<ul><li> Support the annual fund solicitation process in collaboration with the Chief Development Officer, Major Gift Officer, and Marketing Director</li><li>Assist with donor cultivation and stewardship, including annual workplace campaigns and communicating impact</li><li>Provide logistical support for donor engagement events, including planning, registration, communications, and post-event evaluation.</li></ul>Qualifications<ul><li> &nbsp;Experience in fundraising, donor relations, event planning, or related relationship management roles.</li><li>Exceptional organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.</li><li>Strong interpersonal and written communication skills; comfortable engaging with diverse audiences.</li><li>Proficiency with office and communications tools and CRM systems; preference for experience with Microsoft Office and Salesforce</li><li>Ability to work independently and collaboratively in a mission-aligned, team-based environment.</li><li>Commitment to equity, accessibility, and inclusive practices. &nbsp;</li></ul>Core Competencies<ul><li>Contributes to shared goals and supports others in a collaborative, mission-driven environment.</li><li>Anticipates needs, takes initiative, and responds effectively in a fast-paced setting.</li><li>Manages information and processes with accuracy, care, and consistency.</li><li>Fosters a respectful and supportive atmosphere for colleagues, partners, and donors.</li><li>Applies inclusive practices and prioritizes accessibility across all aspects of the role.</li><li>Demonstrates interest in and commitment to strengthening Vermont’s nonprofit community.</li></ul>Application Instructions Applications and inquiries can be directed to <a href="mailto:hiring@unitedwaynwvt.org" target="_blank">hiring@unitedwaynwvt.org</a>. Please attach a copy of your resume and cover letter to your application. The deadline for applying is 01/30/2026.&nbsp;Accessible Hiring Policy United Way of Northwest Vermont is committed to an inclusive and accessible application experience for all candidates. If you need an accommodation or a different format for any part of the application process, please contact our Human Resources office at <a href="mailto:Hiring@unitedwaynwvt.org" target="_blank">Hiring@unitedwaynwvt.org</a> / 802-861-7848. We will work with you to find a solution that meets your needs.

Development Coordinator 

FLSA Status: &nbsp; Non-ExemptCore Hours: &nbsp;8:30 to 5:00 Monday-FridayReports To: &nbsp;Community Resource Program SupervisorSalary Range: &nbsp;Starting at $40k; compensation commensurate with experienceWork Model: &nbsp;Onsite - Spartanburg, SCPreferred Start Date: &nbsp;February 2026&nbsp;ROLE OVERVIEWThe&nbsp; &nbsp;Higher Education Community Resource Coordinator (CRC)&nbsp;will serve college students and families across the economic stability spectrum of need, increasing opportunities for low- to moderate-income students and families to obtain assistance in and support for (1) meeting critical needs; (2) overcoming barriers to self-sufficiency; and (3) creating a pathway to financial stability. The&nbsp;CRC&nbsp;will&nbsp;be responsible for&nbsp;conducting care coordination, which includes&nbsp;determining&nbsp;a client’s placement on the economic stability spectrum and&nbsp;assisting&nbsp;in developing self-motivated and sustainable plans for moving forward on the path to self-sufficiency. The&nbsp;CRC&nbsp;will complete training in the areas of trauma-informed case management, motivational interviewing, mental health first aid, financial coaching, the financial stability readiness tool, Charity Tracker, the Benefit Bank, VITA, and other care coordination tools and techniques.&nbsp;KEY RESPONSIBILITIES&nbsp;<ul><li>Perform case management duties, including client intake interviews, referrals, and follow-ups using the Readiness Tool and other care coordination&nbsp;tools;&nbsp;</li><li>Become a certified Community Health Work providing&nbsp; wrap around services. &nbsp;</li><li>Learn to successfully navigate and&nbsp;utilize&nbsp;Charity Tracker and&nbsp;maintain&nbsp;client case files, including outcomes,&nbsp;assistance, and&nbsp;referrals;&nbsp;</li><li>Complete IRS VITA training at the advanced level and complete and file client taxes as needed during tax&nbsp;season;&nbsp;</li><li>Aid in the supervision of VITA sites as needed.&nbsp;</li><li>Maintain client confidentiality at all&nbsp;times;</li><li>Successfully track, manage, and report goal&nbsp;attainment in Charity Tracker.&nbsp;</li><li>Initiate collaborative opportunities that grow partnerships related to basic needs and financial stability&nbsp;services;&nbsp;</li><li>Attend personal development and leadership seminars as&nbsp;requested, as well as workshops, staff meetings, webinars, conferences, training refresher&nbsp;courses&nbsp;and&nbsp;meetings;&nbsp;</li><li>Maintain integrity and keep all sensitive information confidential.&nbsp;</li><li>Must be able to&nbsp;work&nbsp;a flexible schedule with the possibility of some early morning and evenings.&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ul>SKILLS &amp; QUALIFICATIONS<ul><li>Bachelor’s degree from an accredited college or university&nbsp;required, preferably in human services, administration, social&nbsp;work&nbsp;or some related&nbsp;field;&nbsp;</li><li>At least 2 years’ experience in program&nbsp;coordination;&nbsp;&nbsp;</li><li>At least 2 years of case management, coaching, or mentoring not&nbsp;required, but&nbsp;preferred;&nbsp;</li><li>Ability to obtain volunteer tax preparer&nbsp;certification;&nbsp;</li><li>Strong&nbsp;ability to effectively communicate both verbally and in written format.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong interpersonal skills with&nbsp;the ability&nbsp;to work independently or with others as a team.&nbsp;</li><li>Ability to develop strong professional working relationships and collaborate with both internal and external partners.&nbsp;</li><li>Ability to persuade or influence others in favor of a service, point of view, or course of action.&nbsp;</li><li>Strong ethical standards, reliability,&nbsp;accountability,&nbsp;professional&nbsp;excellence, positive attitude, and&nbsp;confidentiality.&nbsp;&nbsp;&nbsp;</li><li>Maintain&nbsp;a high level&nbsp;of integrity for self and others.&nbsp;</li><li>Demonstrated excellent customer service skills.&nbsp;</li><li>Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.&nbsp;</li><li>Ability to multi-task,&nbsp;prioritize,&nbsp;and deal with interruptions while meeting&nbsp;timely&nbsp;deadlines.&nbsp;</li><li>Ability to change course of action due to shifts in work demands.&nbsp;</li><li>Ability to&nbsp;operate&nbsp;a personal computer using standard or customized software applications appropriate to assigned tasks.&nbsp;</li><li>Demonstrated ability to understand concepts, practices, and procedures with ability to use in varied situations.&nbsp;</li><li>Demonstrated ability to present information to diverse audiences.&nbsp;</li><li>Demonstrated ability to contribute to important strategy, operational and business decisions that affect&nbsp;departments.&nbsp;</li><li>Demonstrated ability to develop solutions using creativity, resourcefulness, innovation,&nbsp;negotiation,&nbsp;and diplomacy.&nbsp;</li><li>Ability to read and interpret documents such as federal and state laws, legal documents, safety rules,&nbsp;operating&nbsp;and procedure manuals.&nbsp;&nbsp;&nbsp;</li><li>Demonstrated ability to build relationships, negotiate,&nbsp;motivate,&nbsp;and persuade others.&nbsp;</li><li>Demonstrated ability to analyze situations, develop solutions using creativity, resourcefulness, innovation,&nbsp;negotiation,&nbsp;and diplomacy.&nbsp;</li><li>Demonstrated ability&nbsp;to&nbsp;adapt and persevere.&nbsp;</li><li>Demonstrated ability to&nbsp;exhibit&nbsp;extreme integrity and confidentiality.&nbsp;</li><li>Demonstrated strong organizational skills and attention to detail.&nbsp;</li><li>Regular and sustained attendance&nbsp;is required.&nbsp;</li><li>Must have valid&nbsp;driver's&nbsp;license and access to transportation throughout the workday.&nbsp;</li></ul>WHY JOIN US?<ul><li>Competitive benefits<ul><li>Insurance: We offer medical, dental, and vision insurance. Employee-only dental and vision coverage, as well as supplemental life/AD&amp;D insurance, short-term disability insurance, long-term disability insurance, and two employee assistance programs, are provided at no cost.</li><li>Retirement: 401k with 3% safe harbor contribution and up to 2% discretionary employer match.</li><li>Time away from work: 13 annual holidays, paid annual vacation time accrued based on tenure, paid annual sick leave, up to 4 weeks of paid family care leave and 4 additional weeks of unpaid family care leave.</li><li>Earned Wage Access: We partner with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.</li></ul></li><li>Flexible work environment&nbsp;</li><li>Supportive and caring team&nbsp;</li><li>Opportunity to make a difference in our community</li></ul>OUR COMMITMENT TO OPPORTUNITY FOR ALLWe believe that everyone deserves the opportunity to thrive. And that means everyone.<ul><li>We value the visible and invisible qualities that make you who you are.</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and strengthen health, youth opportunity, community resiliency, and financial security across our community.</li><li>We believe that each United Way community member, donor, volunteer, advocate, and employee must have access to solving community problems.</li><li>We strive to include practices promoting access and involvement of all community members at the center of our daily work.</li><li>We commit to using these practices for our business and our communities.</li></ul>Read more at&nbsp;<a href="https://www.uwpiedmont.org/diversityequityinclusion" target="_blank">https://www.uwpiedmont.org/diversityequityinclusion</a>.&nbsp;<a href="#_msocom_1">[AG1]</a>&nbsp;&nbsp;PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;This role includes a variety of activities such as sitting, standing, talking, and using a computer or phone. Occasionally, tasks may involve reaching, bending, kneeling, or lifting and moving items up to 25 pounds. The work environment is typical of an office setting, with moderate noise from phones, printers, keyboards, and visitors. It also involves working at a desk, computer terminal, or in conference rooms.We are committed to creating a workplace where everyone feels included. If any of these tasks or conditions present challenges, we’re happy to explore reasonable accommodations to support your success and comfort in this role.The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp;&nbsp;HOW TO APPLYWe know that not everyone checks every box on a job description, and that’s okay! If you’re excited about this role and believe you could contribute to our team, we encourage you to apply. We value diverse skills, experiences, and perspectives, and we’re committed to building a workplace where everyone feels they belong.United Way of the Piedmont is an Equal Opportunity Employer and Employer of National Service, AmeriCorps, Peace Corps, and other National Service. Alumni are encouraged to apply.To apply, please email your resume, cover letter, and salary requirements to&nbsp;<a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>.&nbsp;

United Way of the Piedmont

Higher Education Community Resource Coordinator

POSITION SUMMARY Dentist’s responsibilities include developing suitable treatment plans for patients, keeping an accurate record of all appointments, diagnoses, and treatments, and answering patients’ questions. ESSENTIAL DUTIES &amp; RESPONSIBILITIES 1. To provide a wide range of dental services including, but not limited to: • Review Triage information • Diagnose and Recommendations for Treatment • Provide Treatment: Extractions (simple/surgical) and Restorations (amalgam/composite) • Prescribe Preventive Treatment: Prophylaxis, Debridement, Scaling and Root Planing • Provide Patient Education Support for Dental Pain Management • Follow Protocol for Documentation: Diagnosis, Treatments, Prescriptions • Complete reports as directed • Provide indirect supervision to Volunteer Residents on-site, Hygienists, and Dental Assistants 2. To participate, with the division director in the evaluation of staff assigned. 3. To provide clinical services in preventive, restorative, and curative dentistry; performs professional work in the field of dentistry governed generally by broad instructions, objectives, and policies. 4. To participate in staff meetings and training programs as directed and to the extent necessary to maintain currency of credentials and to assure knowledge and skills necessary for required professional practice.5. To serve on Agency and community committees and otherwise represent the Agency as requested by the Division Director. REQUIRED &amp; PREFERRED QUALIFICATIONS Required • DDS or DMD from an accredited university with a current South Carolina dental license Preferred • Experience with FUSE dental software &nbsp;PHYSICAL REQUIREMENTS • Sitting, standing, and walking for long periods • Tolerating moderate noise levels from dental and other office equipment. • Maintaining professionalism in stressful situation. • Frequent bending, twisting, and position changes to examine and service patients. &nbsp;

United Way of the Midlands

Dentist

Position SummaryThe Case Manager will play a central role in implementing the Integrated Patient Care Program by overseeing frontline care coordination activities. Reporting to the Program Manager, the Case Manager will directly supervise Social Workers and Community Health Workers and work closely with partner agencies to ensure patients receive coordinated medical, dental, vision, and social support services. In addition to supervising Social Workers and Community Health Workers, the Case Manager maintains an active case management portfolio to support direct service delivery and model best practices in integrated care coordination.This role focuses on execution, care coordination, team supervision, and partner engagement, ensuring program strategies translate into measurable patient outcomes.Key ResponsibilitiesCare Coordination &amp; Supervision<ul><li>Supervise Social Workers and Community Health Workers, providing guidance, training, and performance support.</li><li>Coordinate patient referrals, follow-up, and care navigation across partner clinics and service providers.</li><li>Ensure consistent use of common intake, referral, and documentation processes.</li></ul>Program Implementation<ul><li>Work with the Program Manager to implement program strategies related to social determinants of health, patient education, and telemedicine.</li><li>Support integration of community health workers and student interns into program operations.</li><li>Monitor patient progress and service utilization to support outcome measurement.</li></ul>Partner Collaboration<ul><li>Serve as a day-to-day operational contact for partner agencies related to case management and referrals.</li><li>Participate in partner meetings and continuous improvement discussions.</li><li>Help identify gaps in services and opportunities to strengthen referral pathways.</li></ul>Data, Reporting &amp; Quality Improvement<ul><li>Track case management activities, referrals, and patient outcomes.</li><li>Contribute to quarterly reviews of individual- and system-level outcomes.</li><li>Support documentation of best practices and program learnings for replication.</li></ul>Qualifications<ul><li>Bachelor’s degree required; Master’s degree in Social Work, Public Health, or related field preferred.</li><li>Minimum 3–5 years of experience in case management, care coordination, or community-based health services.</li><li>Experience supervising staff or leading frontline teams preferred.</li><li>Familiarity with social determinants of health, community resources, and patient navigation.</li><li>Strong interpersonal, organizational, and documentation skills.</li><li>Ability to work collaboratively across multiple organizations and disciplines.</li></ul>&nbsp;

Case Manager - Integrated Patient Care Program

Position SummaryThe Program Manager will lead the day-to-day management and implementation of the Integrated Patient Care Program funded by The Duke Endowment. Reporting to the WellPartners Executive Director, this role provides overall program leadership, coordination, and accountability across partner agencies. The Program Manager will oversee case manager and program staff and will serve as the primary point of contact for external partners and funders.This position requires strong experience in program management, grants management, operations, and cross-sector collaboration, with a focus on integrating care, addressing social determinants of health, and improving patient outcomes.Key ResponsibilitiesProgram Leadership &amp; Management<ul><li>Lead daily operations of the Integrated Patient Care Program, ensuring alignment with grant objectives, timelines, and outcomes.</li><li>Oversee program staff, case management functions, social workers, community health workers, interns, and contractors.</li><li>Serve as the primary liaison to partner organizations, including Lexington Health, United Way of the Midlands, Good Samaritan Clinic, and The Free Medical Clinic.</li><li>Coordinate implementation of common intake, referral, and patient education processes across partner clinics.</li></ul>Grants Management &amp; Compliance<ul><li>Manage grant reporting, documentation, and compliance requirements in coordination with WellPartners leadership and fiscal partners.</li><li>Track program deliverables, outputs, and outcomes in alignment with Duke Endowment reporting standards.</li><li>Support sustainability planning, including diversification of funding and preparation for future grant opportunities.</li></ul>Operations &amp; Continuous Improvement<ul><li>Establish and maintain program workflows, performance metrics, and feedback loops.</li><li>Facilitate monthly partner meetings and quarterly outcome reviews.</li><li>Oversee development of program documentation and replication materials for use in other communities.</li></ul>Strategic &amp; External Engagement<ul><li>Represent WellPartners in partner, funder, and stakeholder meetings related to integrated care.</li><li>Support fundraising and partnership development efforts tied to program sustainability and growth.</li><li>Collaborate with senior leadership to align program activities with WellPartners’ broader strategic goals.</li></ul>Qualifications<ul><li>Bachelor’s degree required; Master’s degree in Public Health, Social Work, Nonprofit Management, or related field preferred.</li><li>Minimum 5–7 years of experience in program management, preferably in healthcare, social services, or nonprofit settings.</li><li>Demonstrated experience managing grant-funded programs and cross-organizational partnerships.</li><li>Strong operational, organizational, and communication skills.</li><li>Experience supervising multidisciplinary teams.</li><li>Knowledge of social determinants of health and integrated care models strongly preferred.</li></ul>

Program Manager - Integrated Patient Care Program

Position Summary(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The IT Infrastructure Engineer supports the mission of United Way Worldwide by ensuring the reliability, security, and efficiency of our IT infrastructure. This role is responsible for managing systems, networks, Microsoft 365, and emerging technologies such as AI tools, with a strong focus on security and user support. The ideal candidate is service-oriented, adaptable, and passionate about using technology to empower teams and advance our organizational goals.Key Responsibilities<ul><li>Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune.</li><li>Helps design, configure, and maintain network infrastructure including routers, switches, firewalls, and VPNs.</li><li>Manage Windows servers, both on-premises and in cloud environments (AWS, Azure)</li><li>Maintain core infrastructure services such as Active Directory, DNS, DHCP, and Group Policy.</li><li>Implement and manage security protocols including endpoint protection, patching, identity management, and threat detection.</li><li>Support and integrate AI tools and platforms to enhance IT operations and staff productivity.</li><li>Automate routine tasks using scripting tools (e.g., PowerShell, Python).</li><li>Monitor system performance and resolve technical issues across infrastructure layers.</li><li>Participate in disaster recovery planning, testing, and documentation.</li><li>Collaborate with program teams to ensure technology supports mission delivery.</li><li>Maintain clear documentation of systems, configurations, and procedures.</li></ul>Qualifications<ul><li>Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).</li><li>5+ years of experience in IT infrastructure or systems engineering roles.</li><li>Experience with Microsoft 365 administration and enterprise networking.</li><li>Proficiency in configuring and troubleshooting routers, switches, and firewalls.</li><li>Familiarity with AI tools or platforms (e.g., Microsoft Copilot, automation bots) is a plus.</li><li>Understanding of cybersecurity best practices and tools (e.g., MFA, endpoint protection, SIEM).</li><li>Experience working in or supporting nonprofit organizations is highly desirable.</li><li>Relevant certifications such as Microsoft Certified: Azure Administrator, M365 Enterprise Admin, Cisco CCNA, or CompTIA Security+ are preferred.</li></ul>Skills<ul><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and documentation abilities.</li><li>Ability to work collaboratively with staff across departments.</li><li>Commitment to continuous learning and technology innovation.</li><li>A service mindset and dedication to supporting the nonprofit mission.</li></ul>&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $92,000 to $101,000 per year. Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.&nbsp;ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.We kindly request that you do not call to inquire about the status of your application. All candidates selected for consideration will be contacted by a United Way Worldwide team member via email or phone regarding next steps

United Way Worldwide

IT Infrastructure Engineer

United Way of Lancaster is looking for a Diversion Resource Navigator in Berks County to join our PA 211 East team. United Way for over 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. If you are a passionate and dedicated individual with a desire to make a difference, we’d like to talk to you. This position is responsible for providing information, referral and prescreening for Berks County Housing programs. Exceptional customer service and accurate data recording is essential in this position, while acting in accordance with our values, vision, and mission. This position is full time and will be in person and traveling to sites. Must be flexible with the scheduled hours.Responsibilities:<ul><li>Help to implement diversion programs, ensuring compliance with policies, procedures, and legal requirements</li><li>Track program capacity, participant progress, and service utilization</li><li>Point of contact for referrals</li><li>Conduct intake assessments to identify participant needs, risks, and strengths</li><li>Develop individual diversion plans and connect participants to appropriate services</li><li>Maintain regular contact with participants to monitor progress, address barriers, and encourage engagement</li><li>Provide training and presentations to staff and partners about diversion program goals, eligibility, and processes</li><li>Maintain accurate, confidential case records and documentation</li><li>Track program outcomes and prepare reporting for internal leadership</li><li>Use data to identify trends, improve program effectiveness, and support grant reporting</li><li>Use de-escalation techniques and trauma-informed practices</li><li>This position will be out in the field and traveling 50% of the time</li></ul>Qualifications-<ul><li>High School Diploma or GED required</li><li>Degree in Social Work or equivalent experience preferred</li><li>Bilingual in Spanish and English required</li><li>Valid Driver's License is required</li><li>Clearances are required with relevance to the position</li></ul>This is a full-time hourly, non-exempt position, paying $20.00hrPlease send resume and cover letter to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. &nbsp;No phone calls please.United Way is an Equal Opportunity Employer&nbsp;

United Way of Lancaster County

Diversion Resource Navigator - Berks County

United Way of Lancaster County is looking to add to our team.&nbsp;United Way for 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. &nbsp;If you are passionate and dedicated individual with a desire to make a difference, we'd like to talk to you.This position works with the 211 Team to provide information, referral, and prescreening for Lancaster County specific programs, while acting in accordance with our values, vision, and mission.Responsibilities:<ul><li>Answering inbound phone calls in a professional manner</li><li>Assessing caller needs and facilitating appropriate referrals for families and individuals seeking information regarding homelessness including evaluation eligibility using criteria for specialized housing contracts</li><li>Accessing the 211 databases for resources and appropriately refer calls</li><li>Demonstrate proficiency in using call center software, computer hardware and telephone equipment</li><li>Maintain accurate data files to include reporting data needed to complete the program's monthly quality assurance and outcomes report</li></ul>Qualifications:<ul><li>Bachelor's degree in social work or equivalent work experience preferred</li><li>Bilingual in Spanish and English a plus</li><li>A valid driver's license is required</li><li>Clearances are required with relevance to the position</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; This is a full-time position, Monday - Friday&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Hourly rate is $20.00/hrWe offer competitive compensation and benefits packageUnited Way of Lancaster County is an Equal Opportunity Employer

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