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UNITED WAY OF SOUTH HAMPTON ROADS 
 

Title: Campaign Associate ($45,000 - $58,000) 
Department: Resource Development 
Report To: Senior Director of Corporate and Community Relations 
Date Created: July 15, 2024 

 
Why Work for United Way: 
 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a new 
opportunity to make a difference. If you talk to our employees, the single trait we all have in common is 
passion. We work hard because we love what we do and we know how much our community needs us. 
You’ll learn from some of the best in the business and be constantly challenged in an ever-changing 
industry. Plus, we offer excellent benefits and opportunities for advancement. If you want to be great 
while doing good, join the United Way team. 
 
Objectives &amp; Expectations: 
 
The Campaign Associate at United Way of South Hampton Roads plays a vital role in supporting the 
organization's fundraising efforts and promoting community engagement. The primary responsibility of 
the Campaign Associate is to assist in planning, coordinating, and executing fundraising campaigns and 
initiatives. This position requires strong organizational skills, excellent communication abilities, and a 
passion for making a positive impact on the community. The Campaign Associate reports to the Senior 
Director of Corporate and Community Relations. 
 
Competencies: 
 

 • Mission-Focused: Catalyzes others’ commitment to mission to create real social change that 
leads to better lives and healthier communities 

 • Relationship-Oriented: Is astute in cultivating and managing relationships toward a common goal 
 • Collaborator: Understands the roles and contributions of all sectors of the community and can 

mobilize resources (financial and human) through meaningful engagement 
 • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, 

resourcing, scaling, and leveraging strategies and innovations for broad investment and impact 
 • Strength of Character: Demonstrates ability to be approachable and cooperative while also being 

a successful executive leader 
 • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the 

reputation and results of the greater network 
 • Visionary: Confronts the complex realities of the environment and simultaneously maintains faith 

in a different and better future, providing purpose, direction and motivation 
 • Team-Builder: First ensures that the right people are in the right roles at the right times; fostering 

commitment, trust, and collaboration among multi-cultural leaders and stakeholders 
 • Outward Turning: Understands the dynamics of local, regional, and national environments, and 

works on an agenda rooted in the community’s own perception of its needs and aspirations 
 • Business Acumen: Possesses a high-level of broad business and management skills and is 

effective at using financial resources wisely and for the greatest impact 
 • Network-Oriented: Values the power of networks; striving to leverage United Way’s breadth of 

community presence, relationships and strategy 


 
Core Values: 
 

 • We are responsive to each other and to the community. We do our best to anticipate challenges 
and needs so we can proactive address them. We do NOT react, we respond – promptly, 
appropriately and thoughtfully. 

 • We build trust by being transparent, authentic and vulnerable. We communicate openly and 
listen with respect and empathy. We do NOT shy away from tough conversations or backtrack on 
our commitments. 

 • We are determined and steadfast in our commitment to our goals. We are persistent and 
tenacious, and seek creative solutions to overcome obstacles. We do NOT let failure keep us 
down – we brush it off and try again with renewed dedication the next day. 

 • We are team players, always seeking opportunities to go above and beyond our job description 
to help our colleagues and partners. We aim to create a positive, fun environment where we are 
proud to be ourselves. We do NOT work in silos, but instead play to each other’s strengths and 
cover each other’s blind spots. 

 • We care about community because to us, this work is personal. It’s for our families, our 
neighbors, our children, our friends. We are all here because we want our work to matter – to 
have some higher purpose – and we want to surround ourselves with others who desire the same. 
It’s NOT just a paycheck, it’s a purpose. 
 

 
Job Responsibilities: 
 
1. Campaign Support: 

a. Assist in developing and implementing comprehensive fundraising campaigns, including 
workplace campaigns, individual giving, and special events. 

b. Collaborate with the Resource Development team to create campaign materials, 
presentations, and fundraising tools to support campaign activities. 

c. Provide support in conducting prospect research and identifying potential donors and 
sponsors. 

d. Assist with donor cultivation and stewardship activities, including acknowledgment letters, 
donor recognition, and relationship management. 
 

2. Relationship Management: 
a. Build and maintain positive relationships with corporate partners, individual donors, and 

community stakeholders. 
b. Serve as a liaison between United Way of South Hampton Roads and campaign volunteers, 

providing necessary training, guidance, and resources. 
c. Support volunteer recruitment and engagement efforts to ensure campaign success. 


3. Data Management and Reporting: 
a. Utilize the CRM system to accurately record and track donor information, contributions, and 

campaign results. 
b. Generate regular reports on campaign progress, donor participation, and fundraising 

outcomes. 
c. Analyze campaign data and provide insights to inform strategic decision-making and future 

campaign planning. 


4. Communication and Marketing: 
a. Assist in the distribution of campaign-related communications, such as newsletters, social 

media posts, and email updates. 
b. Support the creation of engaging content and stories to highlight the impact of United Way's 

work and the importance of community support. 
c. Collaborate with the Marketing team to ensure consistent messaging and branding across all 

campaign materials. 
 
Key Skill Requirements: 
 

 • Knowledge and understanding of fundraising principles, techniques, and best practices. 
 • Exceptional written and verbal communication skills, with the ability to effectively engage and 

inspire diverse audiences. 
 • Strong organizational skills, attention to detail, and the ability to manage multiple tasks and 

priorities simultaneously. 
 • Proficiency in using CRM systems, Microsoft Office Suite, and other relevant software 

applications. 
 • Demonstrated ability to work collaboratively in a team environment and build relationships with 

internal and external stakeholders. 
 • Commitment to United Way's mission and values, with a passion for making a positive impact in 

the community. 
 
Qualifications 
 

 • Bachelor's or an associate’s degree. 
 • Minimum of 2 years of experience in fundraising, campaign coordination, or related roles. 

 
Working Environment: 
 
Typical office environment with some time spent in outside meetings. Nights and weekends may be 
required for special events or meetings. 
 
Physical Requirements: 
 

 • This job may require exerting up to 25 pounds of force frequently, and/or a negligible amount of 
force constantly to move objects 

 • Worker must frequently talk, hear and use typical office equipment 
 • Walking, standing or sitting for extended periods of time 
 • Ability to provide personal transportation 
 • Ability to operate a computer for extended periods 

 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

Campaign Associate

UNITED WAY OF SOUTH HAMPTON ROADS 
Community Health Worker (CHW) 

Title: Lead Community Health Navigator ($55,000 - $60,000) 
Department: Community Impact 
Report To: Director, Healthy Communities 
Date Created: July 2024 

Why Work for United Way: 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a new 
opportunity to make a difference. If you talk to our employees, the single trait we all have in common is 
passion. We work hard because we love what we do, and we know how much our community needs us. 
Plus, we offer excellent benefits and opportunities for advancement. If you want to be great while doing 
good, join the United Way team. 

Objectives &amp; Expectations: 
United Way improves lives by mobilizing the caring power of communities to advance the common 
good and to help all residents thrive. We all benefit when a child succeeds in school, when someone 
finds a job that sustains a family, or when more people get quality, affordable healthcare. United Way 
endeavors to drive measurable impact by focusing and accelerating our current agenda centered around 
economic mobility, education, and health initiatives while remaining responsive to community needs with 
flexibility to respond to critical needs and crises. 

The Lead Community Health Navigator (LCHN) is responsible for helping participants and their families 
to navigate and access community services, other resources, and adopt healthy behaviors. The LCHN 
supports service providers through an integrated approach to care management and community 
outreach. As a priority, activities will promote, maintain, and improve the health of participants and their 
family. LCHN provides case management, social support and informal counseling, and advocates for 
individuals and community health needs based on a participant/family needs assessment with a focus 
on services addressing vital conditions for health. 

Commitment to diversity, equity, &amp; inclusion 
We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are. 
We welcome that every person brings a unique perspective and experience to advance our mission and 
progress our fight for the health, education, and financial stability of every person in every community. 
We believe that each United Way community member, donor, volunteer, advocate, and employee must 
have equal access to solving community problems. 
We strive to include diversity, equity, and inclusion practices at the center of our daily work. 
We commit to using these practices for our business and our communities. 

Cultural Competence: The Family Stability Coach adapts a lens of cultural competency that conveys 
empathy, support, and an understanding of the people they work and serve with, both internally and 
externally. This competency helps to build trust and effective engagement, build stronger relationships, 
expand our organization’s reach, and more effectively and respectfully engage with people regardless of 
background. 


Core Competencies are characteristics that all employees are expected to exhibit as a member of the 
UWSHR team. These include: 

 • Mission Focused: The top priority is creating real social change that leads to better lives
and healthier communities.

 • Relationship Oriented: Understands that people come before process and is astute in
cultivating and managing relationships toward a common goal.

 • Collaborator: Understands the roles and contributions of all sectors of the community and
can mobilize resources (financial and human) through meaningful engagement.

 • Results Driven: Dedicated to shared and measurable goals for the common good;
creating, resourcing, scaling, and leveraging strategies and innovations for broad
investment and impact.

 • Brand Steward: Understands his/her role in growing and protecting the reputation and
results of the organization, and thus, the greater network.

Key Accountabilities 
1. Educate about and promote healthy behaviors for participants and their families
2. Collaborate with UWSHR initiative Case Managers and Mentors to provide support to

participants/families on their journey towards health, wellness, and self-sufficiency.
3. Advocate to remove systemic barriers for equitable access to health and wellness services.
4. Manage Community Health Navigator(s).

Essential Duties and Responsibilities 
Outreach and Advocacy: 
 • Responsible for establishing trusting relationships with participants and their families while

providing general support and encouragement.
 • Provide ongoing follow-up, basic motivational interviewing, and goal setting with

participant/families.
 • Follow up with participants via phone calls, home visits and visits to other settings where

participants can be found.
 • Help participants set personal health related goals and attend appointments.
 • Provide referrals for services to community agencies as appropriate.
 • Help participants connect with transportation resources and provide appointment reminders in

special circumstances. Transport participants based on UWSHR transportation policy.

Community Collaboration: 
 • Effectively communicate UWSHR’s mission and vision.
 • Work closely with health and community service providers to help ensure that participants have

comprehensive and coordinated care plans.
 • Work collaboratively with other clinical personnel assigned to the same participant.
 • Knowledgeable about community resources appropriate to needs of participants/families.
 • Be point of contact and manage LEAF program administration.
 • Responsible for providing consistent communication to any additional Case Managers to

evaluate participant/family status, ensuring that provided information, and reports clearly
describe progress.


Data &amp; Reporting 
 • Record participant care management information in the database and other software no

later than 24 hours after participant contact.
 • Maintain and manage caseload of participants.

Program &amp; Implementation 
 • Maintain and manage caseload of participants.
 • Maintain confidentiality and always remain current with HIPAA compliance.
 • Utilize all tools and resources available to manage caseload, including but not limited to

Unite Us and 211.
 • Be available based on the needs of participants with the ability to be flexible with scheduling,

including traditional and non-traditional work hours; evening and weekends may be required
to meet the needs of participants and families.

Marketing, Resource Development, &amp; Outreach 
 • Work effectively with supervisor, Resource Development and Marketing teams to develop and

communicate compelling messages to collaborating partners, and to the larger community
utilizing various media.

 • Maintain and distribute information (participate in events, announcements, trainings) via email,
website, and other platforms, as needed.

Other duties as assigned 

Key Skills Requirements: 
 • Bachelor’s degree in human development, family studies, psychology, sociology or related field.
 • 1-2 years of case management or family coaching experience
 • Successful completion of a Community Health Worker formal training program, or ability to

complete within 6 months of hire.
 • Successful completion of Community Health Worker Certification, or ability to complete within 1

year of hire.
 • Medical terminology and/or background preferred.
 • Knowledge of local community resources and services.
 • Experience in community outreach efforts (paid or volunteer) in patient or customer service.
 • Excellent problem-solving skills.
 • Excellent communication, interpersonal, listening, writing.
 • Ability to take tasks to completion with minimal supervision.
 • Microsoft Office skills and experience required.
 • Commitment to excellence and the mission of United Way.

Work Demands &amp; Environment: 
 • Ability to stoop, lift, finger – for example pick, pinch, type, and grasp


 • Ability to clearly and concisely express and exchange detailed information and ideas to others
accurately via spoken word

 • Exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently to lift,
carry, push, pull, or otherwise move objects

 • The worker is subject to a variety of inside environmental conditions that may occur in an office, a
private home, or elsewhere in the community including temperature variations, unpleasant odors,
and potential allergens

 • Although inside work is the standard, it is required that the individual be able to travel and may be
exposed to a variety of weather conditions

Interested? Please send your cover letter and resume to <a href="mailto:recruiting@unitedwayshr.org" target="_blank">recruiting@unitedwayshr.org</a>. We will 
continue accepting applications until the position is filled. 

United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

Lead Community Health Navigator

Why Work for United Way Do you want to leave work every day knowing that you made an impact? At United Way of South Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a new opportunity to make a difference. If you talk to our employees, the single trait we all have in common is passion. We work hard because we love what we do and we know how much our community needs us. You’ll learn from some of the best in the business and be constantly challenged in an ever-changing industry. Plus, we offer excellent benefits and opportunities for advancement. If you want to be great while doing good, join the United Way team. Overview Reporting to the President and CEO, the Vice President of Finance serves as an integral member of the senior leadership team, responsible for the development of UWSHR’s financial management strategy and contributing to the development of the organization’s strategic goals. The Vice President of Finance will be responsible for overseeing the financial operations of the organization, ensuring accurate financial reporting, implementing and maintaining effective internal controls, and providing strategic financial guidance to the leadership team to inform operational decisions. This position requires advanced skills in financial and operational planning, resource allocation, cost estimation, revenue forecasting, and variance analysis. Competencies: •Mission-Focused: Catalyzes others’ commitment to mission to create real social change that leads to better lives and healthier communities •Relationship-Oriented: Is astute in cultivating and managing relationships toward a common goal •Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement •Results-Driven: Dedicated to shared and measurable goals for the common good; creating,resourcing, scaling, and leveraging strategies and innovations for broad investment and impact •Strength of Character: Demonstrates ability to be approachable and cooperative while also being a successful executive leader •Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network •Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction and motivation •Team-Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among multi-cultural leaders and stakeholders •Outward Turning: Understands the dynamics of local, regional, and national environments, and works on an agenda rooted in the community’s own perception of its needs and aspirations •Business Acumen: Possesses a high-level of broad business and management skills and is effective at using financial resources wisely and for the greatest impact •Network-Oriented: Values the power of networks; striving to leverage United Way’s breadth of community presence, relationships and strategy Core Values: •We are responsive to each other and to the community. We do our best to anticipate challenges and needs so we can proactively address them. We do NOT react, we respond – promptly, appropriately and thoughtfully. •We build trust by being transparent, authentic and vulnerable. We communicate openly and listen with respect and empathy. We do NOT shy away from tough conversations or backtrack on our commitments. •We are determined and steadfast in our commitment to our goals. We are persistent and tenacious and seek creative solutions to overcome obstacles. We do NOT let failure keep us down – we brush it off and try again with renewed dedication the next day. •We are team players, always seeking opportunities to go above and beyond our job description to help our colleagues and partners. We aim to create a positive, fun environment where we are proud to be ourselves. We do NOT work in silos, but instead play to each other’s strengths and cover each other’s blind spots. •We care about community because to us, this work is personal. It’s for our families, our neighbors, our children, our friends. We are all here because we want our work to matter – to have some higher purpose – and we want to surround ourselves with others who desire the same. It’s NOT just a paycheck, it’s a purpose. Core Job Responsibilities Strategy, Vision, and Leadership: •Advise the President &amp; CEO and other members of senior leadership on financial planning, budgeting, cash flow, investment priorities, and policy matters. •Serve as the management liaison to the board and audit committee; effectively communicate and present critical financial matters at select board of directors and committee meetings. •Contribute to the development of UWSHR’s strategic goals and objectives •Maintain continuous lines of communication, keeping the President &amp; CEO informed of all critical issues and implement financial policies, procedures, and controls to safeguard the organization’s assets and ensure accurate financial reporting. Financial Management: •Develop and implement financial policies, procedures, and controls to safeguard UWSHR assets and ensure accurate financial reporting. •Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements, to provide timely and accurate information to management and the Board of Directors. •Monitor financial performance, identify areas of concern or improvement, and recommend corrective actions to ensure the financial stability and growth of the organization. •Understand key metrics that influence operational planning. Budgeting and Forecasting: •In conjunction with the Controller, collaborate with department heads to develop and manage the annual budgeting process, ensuring alignment with strategic objectives and financial targets. •Prepare regular financial forecasts and projections, monitoring actual performance against budgeted expectations and identifying variances for further analysis. •Provide guidance and support to department heads in monitoring and controlling their budgets,offering insights and recommendations as needed and requested. •Provide financial analysis and support to the leadership team, including financial modeling,profitability analysis, and scenario planning. •Articulate potential risks and their financial implications to help in creating more robust operational strategies. •Demonstrate sound financial acumen through resource allocation based on strategic priorities and budgetary constraints. Cash Flow Management: •Manage cash flow, including monitoring and forecasting cash needs, optimizing investment strategies, and overseeing accounts payable and accounts receivable processes. •Establish and maintain relationships with financial institutions and manage banking activities. Compliance and Audit: •Ensure compliance with all applicable financial regulations, laws, and reporting requirements. •Coordinate and manage external audits, tax filings, and other financial reviews as necessary. Team Development/Leadership: •Oversee, direct, and organize the work of the finance department. •Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. •Ensure staff receive timely and appropriate training and development. •Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and recommend salary adjustments. •Mentor and develop staff using a supportive and collaborative approach: assign accountabilities;set objectives; establish priorities; and monitor and evaluate results. •Present complex financial information in an understandable way to stakeholders at all levels. Other duties as assigned Key Skills Requirements •Bachelor’s degree in finance or accounting mandatory •CPA license preferred •Proficiency with QuickBooks, Microsoft Excel, and cloud-based software (i.e., SharePoint) •Experience with CRM software preferred •Minimum of 5 years’ experience in a senior management role, ideally with both external audit and in-house financial management experience •Experience either as an employee or board member of a nonprofit organization; must be intimately familiar with nonprofit finance and accounting regulations •Proven track record of success facilitating progressive organizational change and development within a growing organization •Minimum 5 years of supervisory experience •Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills •Strong mentoring and coaching experience to a team with diverse levels of expertise •Superior management skills; ability to influence and engage direct and indirect reports and peers •Self-reliant, good problem solver, results oriented •Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. •Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior leadership, the board of directors, and staff •Passion for UWSHR’s missionSALARY &amp; BENEFITSThe starting salary range is $115,000-$135,000 for this position&nbsp; depending on experience.&nbsp; There is a very good benefits package.&nbsp; This is an on-site position.&nbsp;Interested? Please send your resume to <a href="mailto:jackie.gordon@uww.unitedway.org" target="_blank">jackie.gordon@uww.unitedway.org</a> We will continue accepting applications until the position is filled.

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