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JOB TITLE:Integrated Marketing &amp; Fundraising Senior ManagerUNITED WAY NCA OFFICE LOCATIONS:1015 15th Street, NW Suite 1200, Washington, DCWORK SCHEDULEHybrid/FlexibleREPORTS&nbsp;TOSenior Director, Marketing &amp; CommunicationsSALARY BAND:$69,982.00 - $108,473.00 a year&nbsp; &nbsp;COMPENSATION &amp; BENEFITSUnited Way NCA offers competitive compensation and benefits including substantial paid leave, healthcare benefits, a matching retirement plan, and a great work environment.Mission:&nbsp;United Way of the National Capital Area is committed to the health, education, and economic opportunity of every person in our community, regardless of race, gender, income, and ability.We are uniquely positioned at the intersection of the public, private, philanthropic, and nonprofit sectors, and the only organization that can mobilize the best resources and people to lead collective impact for our community. Through our Community Commitment and programmatic focus, we are transforming our region and changing the story for thousands of people in a meaningful way.Who We Serve:&nbsp;The ALICE (Asset Limited, Income Constrained, Employed) population represents nearly 500,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE Lives Here&nbsp;initiative is one of United Way NCA’s strategic programs established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.Equity:&nbsp;Diversity, equity, and inclusion (DEI) is fundamental to our mission. We infuse DEI in all our business operations, hiring practices and community impact initiatives.Overview:&nbsp;Are you driven and passionate about ensuring that everyone has equitable access to health, education, and economic opportunity? Are you a change-agent who is looking to make a lasting impact in your community and within your organization? Do you love blending creativity and strategy to build best-in-class campaigns? If so, you may be just what we are looking for as we expand our team. Take a closer look and reach out if you meet these qualifications.Position Description: &nbsp;The Integrated Marketing and Fundraising Senior Manager plays a key role in the United Way of the National Capital Area's (UWNCA) direct marketing efforts, focusing on integrating direct mail and digital marketing strategies and tactics into multi-channel approaches to drive constituent acquisition, engagement, and conversion. Reporting to the Senior Director of Marketing and Communications, the successful candidate will have a proven track record in designing cultivation strategies throughout the constituent lifecycle and expanding direct mail and digital marketing programs overall growth. &nbsp;Key Responsibilities:&nbsp;Campaign Planning, Management, and Execution<ul><li>Working closely with the Senior Director, Marketing and Communications to create and implement an annual multi-channel direct marketing plan that focuses on data-driven constituent engagement to grow the organization's base of individual donors.</li><li>Develop targeted acquisition strategies to expand the organization’s donor base, leveraging traditional direct mail approaches and digital platforms.</li><li>Oversee all aspects of direct mail and digital campaign execution, from concept to completion, working closely with agency partners and executing specific in-house efforts.</li></ul>Multi-Channel Integration and Reporting<ul><li>Ensure cohesion of messaging and branding across channels to provide a seamless donor experience and maximize campaign impact.</li><li>Work with the Community Impact team to ensure metrics are up-to-date, verifiable, and correct in all marketing campaigns and collateral.</li><li>Monitor, analyze, and report on campaign performance, using data to drive strategic decisions and campaign optimization.</li></ul>Cross-Departmental Marketing Support<ul><li>Collaborate with other departments to create high-quality marketing materials and collateral for various organizational initiatives and events.&nbsp;</li><li>Collaborate with and guide marketing volunteers, ensuring effective contribution to projects and events.</li></ul>Vendor and Partner Management<ul><li>Build and maintain strong relationships with external vendors, agencies, and partners.</li><li>Work closely with internal stakeholders, ensuring alignment of marketing strategies with overall organizational objectives.</li></ul>Job Requirements:Solid Educational Background and Experience –&nbsp;Bachelor’s degree in related field required. Minimum of 5 years of experience in marketing or fundraising with demonstrated success in expanding donor bases and increasing fundraising revenues. High School Diploma or GED with minimum 8 years of direct related marketing and fundraising work experience.&nbsp;Demonstrated expertise in both direct mail and digital marketing, including an understanding of print production processes and digital marketing best practices.Experience with CRM/eCRM and database systems, EveryAction strongly preferred.Experience with Adobe Creative Cloud.Strong project management skills, with the ability to lead complex projects in a fast-paced environment. A certification in project management is a plus.&nbsp;Creative and strategic thinker with a passion for United Way NCA's mission and a commitment to driving social change through innovative marketing strategies.Effective &amp; Engaging Communicator –&nbsp;An effective and passionate communicator, with the ability to engage a diverse rand of stakeholders and articulate the United Way message in a way that inspires others to act in service to the organization and the community.COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position and achieve high performance:Mission focused&nbsp;– the ability to create real social change that leads to better lives andhealthier communities.Relationship oriented&nbsp;–an understanding that people come before process and is astute incultivating and managing relationships toward a common goal.Collaborator&nbsp;– understands the role and contribution of all sectors of the community and can mobilize resources through meaningful engagement.Results driven&nbsp;– dedicated to shared and measurable goals for the common good, creating,resourcing, scaling, and leveraging strategies and innovations.Brand steward&nbsp;– a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Strategic relationship building&nbsp;– develops and maintains strategic relationships that generate the resources necessary to support United Way's mission.&nbsp;Interested candidates must submit a cover letter and resume to Human Resources.&nbsp;Successful candidates must pass criminal background and reference checks.United Way of the National Capital Area &nbsp;&nbsp; &nbsp;&nbsp;EOE M/F/D/V &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<a href="http://unitedwaynca.org/" target="_blank"> unitedwaynca.org</a>

United Way National Capital Area

United Way of the National Capital Area

Integrated Marketing & Fundraising Sr. Mgr.

UNITED WAY NCA OFFICE LOCATIONS:1015 15th Street, NW Suite 1200, Washington,&nbsp;DC8614 Westwood Center Drive, Suite 300, Vienna, VATo apply: &nbsp;: <a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>WORK SCHEDULEHybrid/FlexibleREPORTS&nbsp;TOSenior Vice PresidentSALARY BAND:$89,000 - $109,000 a yearCOMPENSATION &amp; BENEFITSUnited Way NCA offers competitive compensation and benefits including substantial paid leave, healthcare benefits, a matching retirement plan, and a great work environment.&nbsp;Mission:&nbsp;United Way NCA improves lives of underserved individuals in the National Capital Area by focusing community resources on creating measurable and lasting impact.&nbsp;We address the needs of our community by focusing on three key pillars of impact – health, education, and economic opportunity.&nbsp;We are uniquely positioned at the intersection of public, private, philanthropic, and nonprofit sectors to bring the best resources, individuals, and organizations together to solve our region’s most pressing issues facing our community today.&nbsp;Who We Serve:&nbsp;The ALICE (Asset Limited, Income Constrained, Employed) population represents more than 500,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE&nbsp;Lives Here&nbsp;initiative is one of United Way NCA’s strategic programs established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.Equity:&nbsp;Diversity, equity, and inclusion (DEI) is fundamental to our mission. We infuse DEI in all our business operations, hiring practices and community impact initiatives.&nbsp;Overview:&nbsp;Are you driven and passionate about ensuring that everyone has equitable access to health, education, and economic opportunity? Are you a&nbsp;natural leader who loves to build and develop teams? Are you a change-agent who is looking to make a lasting impact in your community and within your organization? If so, you may be just what we are looking for as we expand our team. Take a closer look and reach out if you meet these&nbsp;qualifications.&nbsp;Position Description: Reporting to the SVP, the Major Gifts Officer is an important member of the Development/Fundraising department and will help build and lead United Way NCA’s individual giving efforts. They will manage a portfolio of prospects, current and lapsed donors, targeting five- and six-figure gifts. The Major Gifts Officer is responsible for developing, planning, and implementing strategies for identification, cultivation, solicitation, and stewardship of individual donors to include support for Alexis de Tocqueville Society and other related programs to support United Way NCA. They will focus on strategically building and expanding the organization's Individual Giving and Planned Giving program with a goal of significantly increasing the base of annual gifts.&nbsp;This position is ideal for a dynamic, results and relationship-driven, well-organized development professional who is committed to United Way NCA’s mission and has a passion for building development/fundraising programs.The Major Gifts Officer is responsible for maintaining and increasing annual revenue through the development, implementation and management of comprehensive major gifts moves management plan. Internally this position will work closely with SVP and cross functionally to leverage and enhance donor and prospect engagement to inspire deeper connection to the mission and programs of United Way NCA.Key Responsibilities:&nbsp;The Major Gifts Officer will work closely with the SVP and Development/Fundraising Team to build, implement, grow, and maintain long-term cross-functional strategic plans focused on immediate, near-term, and long-term major and planned gifts.1) Secures a minimum of 120 donor meetings/visits per year; 2) Collaborates with colleagues across UW NCA to understand the case for support and inspire donors up the giving pyramid; 3) Actively practices moves management through the donor life cycle of identification, qualification, cultivation, solicitation and stewardship; 4) Documents all donor related activities using the donor database Andar; 5) Assists in all cultivation and stewardship for UW NCA events&nbsp;Portfolio Management<ul><li>Secure Major gifts at the five- and six-figure levels. Directly responsible for identifying, cultivating, and soliciting prospects for major and planned gifts of all varieties. While there is some portfolio in place, there will be significant portfolio development required in the first year to reach an expected 125-150 prospect portfolio size.</li><li>Responsible for $1M in annual revenue from cash, pledges, and documented planned gifts designated to United Way NCA.</li><li>Establish and maintain a qualified fundraising pipeline/prospects, focused on achieving stretch goals to support enhanced revenue streams.</li><li>Manage systems and software to track and cultivate donors and prospects, including United Way NCA’s donor database and wealth screening tools.</li><li>Work with the Development/Fundraising department to align efforts and set goals. Create and implement moves management plans.</li><li>Make direct, face-to-face solicitations and work with program staff to develop individualized donor strategies; to include donor communications.</li><li>Acknowledge major donors through public and private recognition. Track and report progress using specific metrics.</li></ul>Job Requirements:&nbsp;Solid Educational Background and Experience -&nbsp;Bachelor of Arts, Bachelor of Science, or equivalent experience is required. Minimum eight (8) years of fundraising experience, with demonstrated experience in Major and Planned Gifts moves management and relationship building including at least five years of front-line fundraising and working with individual donors.&nbsp;Drives Revenue &amp; Impact –&nbsp;Results driven, with a relentless focus on gaining resources to support United Way’s mission and community impact focused strategic objectives. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization. Possess ability to meet predetermined revenue goals.&nbsp;Strategic Relationship Building –&nbsp;People person with a keen knack for developing, maintaining, and deepening strategic relationships that generate the resources that support United Way’s mission. Strong knowledge of fundraising and desire to learn. Demonstrated success managing a portfolio of individual donors at the five- and six-figure levels. &nbsp;Ability to develop strong personal relationships through identification, cultivation, solicitation, and stewardship. Planned giving experience a plus.&nbsp;Effective &amp; Engaging Communicator –&nbsp;An effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community.&nbsp;Embracing and Managing Change –&nbsp;Champions and facilitates change to ensure long-term community sustainability. Adapts successfully to changing needs while maintaining positive relationships with all constituents, internal and external.&nbsp;Entrepreneurial and Innovative –&nbsp;Creatively seeks new opportunities to generate revenue and other resources that add greater value to the organization and the community. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization.Successful candidates must pass criminal background and reference checks.To apply: &nbsp;: <a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;United Way of the National Capital Area &nbsp;&nbsp; &nbsp;&nbsp;EOE M/F/D/V &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<a href="http://unitedwaynca.org/" target="_blank">unitedwaynca.org</a>

Donor Engagement Sr. Mgr/Major Gifts Officer

Summary of Job:&nbsp; This position is responsible for supporting the community impact programs and collective impact initiatives of Capital Area United Way (CAUW).&nbsp; This position will provide administrative support to the department while working with internal programs, supporting volunteers, community partners and stakeholders.&nbsp; This position is an active and vital member of the Community Impact Team.&nbsp;Reporting Relationships: &nbsp; Employee reports to the Senior Director of Community Impact&nbsp;&nbsp;&nbsp;Work Schedule:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monday through Thursday: 8:00am to 5:00pm&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Friday 8am till NoonMust be able to work a flexible schedule, which may include early mornings, evenings, and weekendsOther Key Relationships: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; External: Community Partners, Volunteers,&nbsp;Donors/Stakeholders, and Non-Profits&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Internal: All CAUW Staff especially those on the Community Impact teamSkills and Qualifications:<ul><li>Bachelor’s Degree or Associate Degree from an accredited college or university, preferred</li><li>2 to 4 years of experience in the non-profit business sector, preferred</li><li>Possess excellent analytical, organizational, interpersonal and communication skills, both written and verbal</li><li>Ability to prioritize work, handle multiple tasks, and follow-up to ensure responsibilities are fulfilled.</li><li>Proven experience in database and spreadsheet analysis required.</li><li>Proficient knowledge of computers and experience utilizing Microsoft Office applications (examples: Outlook, Word, Excel, Access, PowerPoint, Sophia, and ANDAR)</li><li>Must have a valid driver’s license and automobile insurance. Both need to be maintained.</li></ul>Essential Job Functions: through employee’s own efforts:<ul><li>Organized, strong interpersonal skills, written/oral communication skills and primarily provides administrative support to department staff.</li><li>Effectively works to coordinate all aspects of CAUW community impact work and by working with internal programs, volunteers, community partners and stakeholders.</li><li>Provides support and represents CAUW at cross-functional events to develop &nbsp;relationships within the 10-parishes we serve.</li><li>Must possess excellent analytical, organizational, interpersonal and communication skills, both written and verbal</li><li>Attend Community meetings, training and workshops</li><li>Coordinate and maintain the Speakers Bureau schedule and all documentation</li><li>Serves on the CAUW team in answering the phone and directing the caller to the proper staff member, 211 or taking a message</li><li>Purchase inventory &amp; supplies for programs</li><li>Collaborate, disseminate marketing materials for programs.</li><li>Purchase inventory &amp; supplies for programs</li><li>Provide simple audits on internal programs.</li><li>Data collection and analysis: Become proficient in using Data Tracking software to identify, track and collect needed program data.</li><li>Create and maintain program reports including outcomes.</li><li>Ability to prioritize work, handle multiple tasks, and follow-up to ensure responsibilities are fulfilled.</li><li>Proven experience in database and spreadsheet analysis required.</li></ul>Additional Job Functions:<ul><li>Oversee progress on assigned projects.</li><li>Assist in cross-functional activities and events in support of CAUW’s mission such as fundraising events and workforce campaign presentations and activities.</li></ul>• &nbsp; Serve on ad hoc committees as required.• &nbsp; Represent CAUW’s brand in a positive manner in all aspects of personal dress, behavior, and communications.&nbsp;<ul><li>Liaison between departments to keep team informed and on track to meet deadlines.</li><li>Strives to evaluate and implement continuous improvement to processes, while maintaining quality throughout the organization.</li><li>Travel both by car and air could be necessary from time to time.&nbsp;</li><li>Assist with policy analysis and advocacy efforts as needed.</li><li>Assist with CI product development as needed.</li><li>Assist in recruitment of volunteers and interns as needed.</li><li>Collect and verify contractual staff hours, timesheets, etc.</li><li>Facilitate Outreach to the communities we serve.</li><li>Represent CAUW at community meetings, training courses and workshops as required.</li><li>Serve as a CI contact, when needed.</li><li>Assist with focus area grants and programming.</li><li>Remain knowledgeable of community trends, needs, and gaps.</li><li>Participate in planning and any execution of awareness days, events, and community awareness activities.</li><li>Provide support with other CI initiatives and events as needed.</li><li>Perform other duties and responsibilities as directed.</li></ul>Competencies:<ul><li>Strategic Community Collaborator: engage diverse stakeholders to assess community needs accurately and effectively with credibility, authenticity and humility that strategically guides CAUW to contribute to the community’s priorities. Knowledge of outcomes, our community, and the mission of CAUW.</li><li>Effective and Engaging Communicator: effective and passionate communicator with ability to articulate the CAUW message in a way that inspires others to act in service to the organization and community.</li><li>Critical Thinking, Analytical, &nbsp;and Creative Problem Solving: ability to address and manage complex issues to achieve desired results including ability to gather, interpret and use relevant data to drive strategy development, make decisions and drive for results. Project Management</li><li>Planning and Implementation leads with confidence and provides leadership in &nbsp;coordination and by taking the initiative in planning and developing initiatives within impact areas to achieve results that drive collective community outcomes. Proven Presentations Skills. A true Team Player</li><li>Embracing and Managing Change: champion and facilitate change to ensure long-term community sustainability by adapting successfully to changing needs while maintaining positive relationships with all constituents, internal and external.</li><li>Strategic Thinking and Planning – Ability to think long-term, tying together the current operations with a more long-term focus.</li></ul>General Physical Requirements:<ul><li>Sedentary Work:&nbsp; Employee is required to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.&nbsp; Sedentary work involves sitting most of the time.&nbsp; Walking and standing are required only occasionally, and all other sedentary criteria are met.</li><li>Physical Activities:<ul><li>Fingering:&nbsp; Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.</li><li>Talking:&nbsp; Expressing or exchanging ideas by means of the spoken word.&nbsp; Activities must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>Hearing:&nbsp; Perceiving the nature of sounds at normal speaking levels or without correction.&nbsp; Ability to receive detailed information through oral communication and make fine discriminations in sound.</li></ul></li><li>Visual Acuity:&nbsp; Employee is required to have close visual acuity to perform an activity such as:&nbsp; preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or expansive reading.</li><li>Working Conditions:&nbsp; Employee is subject to both inside and outside environmental conditions.&nbsp; Employees must drive to and report to various locations to perform work.&nbsp; Some non-standard work hours and weekends are required.</li></ul>

Capital Area United Way

Community Impact Coordinator

Summary of Job:&nbsp; The Communications and Marketing Manager collaborates on many projects cross-departmentally, creates engaging content, and is key to spreading the word about Capital Area United Way (CAUW) significant impact in our community. The focus of this position is on creating and/or assisting with curating engaging marketing content that supports strategies to increase fundraising, increasing our reach/engagement, and staying relevant with the ever-changing digital landscape.&nbsp;Reporting Relationships:&nbsp; Employee reports to the Director of Communications and Marketing. This position does not manage any direct reports.&nbsp;Other Key Relationships:External:&nbsp; Community volunteers, funders, grantees, local nonprofits, local leaders, faith-based groups, state and local government agencies, public, and private partnersInternal:&nbsp; President and CEO, Senior Vice President of Impact and Operations, Community Impact staff, Resource Development staff, and Finance staff.Essential Job Functions:&nbsp;<ul><li>Social Media, Digital and Graphic Design –&nbsp;<ul><li>Assists in maintaining, updating and expanding the United Way website, social networking efforts, and e-communications.</li><li>With the Director of Communications, develop and implement annual social media plan which enhances CAUW’s brand and increases our reach and engagement.&nbsp;</li><li>Designs various marketing materials in house and is able to work with outsourced designers as needed.</li></ul></li><li>Communications and Marketing -&nbsp;<ul><li>Works with other departments to coordinate and execute our donor thank-you process.</li><li>Participates in the execution of the communications and marketing plan</li><li>Develop storytelling content for blog, newsletter, video, social media, and workplace giving campaign collateral, in collaboration with other CAUW team members.&nbsp;</li><li>Responsible for/assists with the production of United Way events.</li><li>Assists with copywriting, proofing, design and production of communication pieces that supports our organizational, campaign, program, and marketing efforts.&nbsp;</li><li>Assists with the development of organizational brand guidelines in coordination with United Way Worldwide standards.</li><li>Assists in the creation and distribution of communication pieces (press releases, advisories, e-communications, etc.) as directed.</li><li>Participate in cross-functional activities in support of organizational goals.</li><li>Performs other duties and responsibilities as required under the direction of supervisor.</li><li>Strives to evaluate and implement continuous improvement to work processes while maintaining quality throughout the organization.</li></ul></li></ul>Additional Job Functions:&nbsp; Although not Essential Job Functions, employee may also be responsible for the following from time to time:<ul><li>Oversee progress on assigned projects.</li><li>Perform other duties as assigned.</li><li>Assist other departments in major projects, such as fundraising events, grant review, and workforce campaign presentations and activities.</li></ul>Competencies:To perform the job successfully, the employee should demonstrate the following competencies to perform the essential functions of this position:<ul><li>Strategic Community Collaborator: engage diverse stakeholders to assess community needs accurately and effectively with credibility, authenticity and humility that strategically guides CAUW to contribute to the community’s priorities</li><li>Effective and Engaging Communicator: effective and passionate communicator with ability to articulate the CAUW message in a way that inspires others to act in service to the organization and community.</li><li>Critical Thinking and Creative Problem Solving: ability to address and manage complex issues to achieve desired results including ability to gather, interpret and use relevant data to drive strategy development, make decisions and drive for results.</li><li>Planning and Implementation be a leader and take initiative in planning and developing initiatives within impact areas to achieve results that drive collective community outcomes</li><li>Embracing and Managing Change: champion and facilitate change to ensure long-term community sustainability by adapting successfully to changing needs while maintaining positive relationships with all constituents, internal and external.</li><li>Strategic Thinking and Planning – Ability to think long-term, tying together the current operations with a more long-term focus.</li></ul>Preferred Education and Experience:<ul><li>Bachelor’s degree in marketing, Communications, Journalism, Public Relations or related field.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Minimum three years’ experience in marketing, communications or related field.&nbsp;</li><li>Experience with AP Style writing and editing, graphic design, photography, computer proficiency, website management, and social media experience preferred.</li><li>Knowledge of ADOBE InDesign, Illustrator and Photoshop required. Knowledge of html code and web maintenance a plus.</li><li>Excellent written and verbal communications; strong organizational skills; ability to meet demanding deadlines; ability to work within budgets; ability to handle multiple projects with ease; work independently and in a group; self-starter; computer proficiency; ability to resourcefully collect information and compile findings; supervisory skills.</li></ul>General Physical Requirements:<ul><li>Sedentary Work:&nbsp; Employee needs the ability to perform the full range of sedentary work which requires the ability to lift 25 pounds at a time and to lift materials such as campaign material and event set ups.&nbsp;</li><li>Physical Activities:&nbsp;Employee needs the ability to use a computer, have good problem-solving skills, communication skills, interpersonal skills, good motivator, flexible, team player and patience.</li><li>Transportation: Employee is required to have a valid driver’s license, current automobile insurance and access to reliable transportation.</li><li>Work Hours: Employee must have the ability to work some early mornings, evenings and weekends as required by the campaign and/or event.&nbsp;</li></ul>

Communications and Marketing Manager 

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)About 211&nbsp;211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services. No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives. In 2022 alone, 211s in the US answered more than 18 million calls, texts, chats and emails, helping millions with life-changing support. There is no other network in the country that has a similar pulse on America’s needs.&nbsp;The Director, 211 Network Engagement will play a critical role on the 211 team at United Way Worldwide by collaborating closely with and supporting 211 leaders across the network to further the team’s strategic goals of strengthening and unifying the 211 network.&nbsp;The Director will be responsible for developing and disseminating all network communications, developing and implementing innovative opportunities for networking and knowledge sharing, supporting network-lead forums for the sharing of information and best practices, and creating tools and resources to document and enable 211 innovation, unity and operational excellence. The Director will also streamline and manage an improved process for efficient collection of data from the 211 network in collaboration with the Director of Data Projects.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Manage and supervise any assigned staff. &nbsp; Develop annual performance goals, maintain accountability of staff, and provide coaching as needed to ensure successful team dynamic.</li><li>Develop a communications plan for 211 in collaboration with UWW’s Marketing and Communications team to ensure all communications shared by the 211 team align with UWW’s strategic vision. &nbsp;</li><li>Develop and manage a comprehensive network communications and information-sharing strategy, that is proactive and service-driven to meet the needs of the 211 network. &nbsp;Identify opportunities to streamline the quality and delivery of communications to ensure information representing all facets of the work of the 211 team is delivered efficiently and in a captivating way to draw the attention of the 211 network.</li><li>Develop a system for identifying and capturing best practices and innovations from the 211 network for sharing. &nbsp;Additionally, support the network with information on lessons learned in an effort to increase network knowledge leading towards strategic growth.</li><li>Develop and manage a comprehensive set of tools and resources for use by 211s through a proactive approach and ensuring information and tools are well organized and easily accessible to network members.</li><li>Maintain and regularly update and improve public-facing content about 211, including&nbsp;<a href="http://www.211.org/" target="_blank">www.211.org</a>&nbsp;and the 211 Toolkit site.&nbsp;</li><li>Serve as the primary person to track and coordinate disaster response activities in the 211 network through timely and proactive outreach to 211 partners ensuring their well-being and assessing their needs for additional support. &nbsp;If additional support is needed, work to coordinate network response and assistance.</li><li>Develop and execute a strategy for regularly obtaining, analyzing, updating, and producing reports related to network-wide operational data (call volume, needs data, operational information, routing tables, etc.) in collaboration with 211 Data and Research team. &nbsp;This includes development and tracking of best practices and metrics associated with contact center operations. &nbsp;</li><li>Support UWW’s strategy to promote and advance 211 as a key strategic asset with federal and state agencies, as well as with national and regional non-profit agencies and corporate partner by engaging the 211 network in efforts developed by the Public Policy team at UWW.</li><li>Develop and share tools that support 211 integration with the Thriving United Way framework.</li><li>Manage the coordination and planning of events and meetings hosted by the UWW 211 team including 211 Day, the Leadership Summit, UWW Advocacy Forum, 211 presence at conferences, and other key 211 events.</li><li>Participate in assigned network driven meetings and work groups and perform any outlined duties.</li><li>Represent UWW and 211 at external events and conferences when requested.</li><li>Support and back up other team members as required.</li><li>Identify and leverage opportunities to work collaboratively with other UWW Departments including Development, Finance, Office of General Counsel, Impact and other relevant departments.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s Degree in Business or related field. &nbsp;Master’s Degree preferred.</li><li>Eight to ten years of full-time professional experience&nbsp;</li><li>Minimum of two years of professional experience with a 211 agency.</li><li>Commitment to advance the mission of United Way Worldwide and 211.&nbsp;</li><li>Experience, and aptitude in one or more of our areas of focus: &nbsp;health and health equity, education, economic mobility.&nbsp;</li><li>Ability to quickly learn and master new technologies and skills</li><li>Strong written and verbal communications skills</li><li>Advanced proficiency using Microsoft Office Suite and other data tools</li><li>Experience successfully managing complex cross-functional, time-sensitive projects</li><li>Demonstrated relationship management expertise, preferably with non-profit organizations</li><li>Experience managing, mentoring and skills building with individuals and teams</li><li>Proven ability to work and lead autonomously in a remote work environment with minimal supervision and to excel in an entrepreneurial, self-starting and fast paced environment&nbsp;</li><li>High energy level, demonstrated flexibility and strong collaboration skills.</li></ul>This highly visible position is critical to the organization’s overall success, therefore numerous qualifications will be considered. It is preferred that candidates have experience in the workings of a United Way (s) or a similar federated model with an in-depth knowledge of customer relationship management. Global experience is a plus as well as an understanding of corporate social responsibility. Candidates must be able to grasp complex structures and be a natural collaborator. Experience working with multiple constituencies in a highly professional manner is needed. Applicants must also be creative in thought, able to work independently and with minimum supervision. This skilled negotiator will have proven successes in the areas of customer service, nonprofit, and corporate relations. Travel is required.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.&nbsp;You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $100,000 to $110,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes, and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and resonance to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information, recommending a course of action and informed point-of-view. Contributes own assessment of risks and implications of decisions in decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps direct and indirect team members informed on a regular basis. Ensures that processes, systems, and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions, market circumstances, nonprofit landscape, or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management –&nbsp;Develops and utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together, expresses strong value proposition. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses work issues and problems in a clear, concise, truthful, and direct manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on personal and team effectiveness and environment.Innovation/Creativity -&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks.” Assists others in developing new systems, products, processes, and procedures. Strives to stay current on new or emerging trends and capitalizes on them.Embraces Equity, Diversity, and Inclusion:&nbsp;Demonstrates a personal commitment to valuing different background and life experiences. Takes personal actions to build an inclusive culture and commits to driving equitable solutions for all.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:katherine.graham@uww.unitedway.org" target="_blank">katherine.graham@uww.unitedway.org</a>&nbsp;or call 703-683-7860 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Director, 211 Network Engagement

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)The Manager, Social Media is a member of the United Way Worldwide (UWW) Digital Marketing team who supports the implementation of a comprehensive social media strategy to build awareness and engagement growth for United Way Worldwide locally, nationally and internationally. &nbsp;This role reports to the Director of Social Media.We are looking for someone who is passionate about how social media can be a strategic and invaluable platform for generating awareness and moving audiences to action in support of United Way’s impact areas and can help elevate the work of the United Way Network in creating thriving communities.&nbsp;The ideal candidate understands how trending social content can be used to support UWW’s goals and share UWW’s expertise, has an eye for detail, is a strong writer, and can analyze channel metrics to adjust strategy and content.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIESStrategy<ul><li>Partner with the Director of Social Media in developing and implementing organizational social media strategies that grow UWW’s online presence, and strengthen brand position and audience engagement</li><li>Lead the development and implementation of a variety of social campaigns in support of brand partnerships, events, fundraising, and overall brand positioning</li><li>Serve as an integral member of the Digital Marketing team, working across departments to identify content opportunities that drive brand awareness and audience engagement</li></ul>Content Creation and Management<ul><li>Propose and develop content ideas for all UWW social media channels, including reviewing and providing feedback on design and video concepts from designers, editors, and producers</li><li>Create compelling and engaging content (both written and visual) for a variety of social channels</li><li>Manage the social media editorial calendar and social scheduling/posting to UWW channels</li><li>Support development of United Way network materials including toolkits and other digital media library materials</li><li>Attend UWW virtual and in-person events, capturing content for use on social media channels</li></ul>Analytics<ul><li>Track campaign performance and channel analytics for UWW and CEO Angela F. Williams</li><li>Lead development of monthly and quarterly reporting for UWW and CEO channels in partnership with the Manager of Digital Marketing Analytics and Insights, providing analysis and briefing the Director of Social Media and Senior Director, Digital Marketing on performance</li></ul>Social Media Monitoring and Listening<ul><li>Conduct research on social media trends, platforms, industry events and peer set. Provide briefings to team members</li><li>Manage social media listening for UWW and CEO channels, identifying opportunities and elevating points of concern</li><li>Partner with the Director of Social Media on community management of UWW channels, including replying to comments and direct messages</li></ul>EDUCATION/REQUIREMENTS<ul><li>Bachelor’s degree in communications, marketing, or related field required and at least&nbsp;3 years of experience in content creation and social media&nbsp;</li><li>Knowledge of multiple social platforms, familiarity with current best practices, and ability to recognize and leverage emerging trends and platforms &nbsp;</li><li>Ability to write engaging content for social media with attention to detail&nbsp;</li><li>Strong cultural competencies and ability to effectively communicate to a diverse, global audience</li><li>Strong research and analytical skills and ability to synthesize the data and brief leadership</li><li>Experience with social listening and community management&nbsp;</li><li>Team- and solution-oriented relationship builder and collaborator</li><li>Ability to organize, set priorities, and manage several projects at once, with minimal supervision</li><li>Experience with digital fundraising and/or a global nonprofit is a plus&nbsp;</li><li>Experience with Sprout Social, Canva, Adobe suite, and Smartsheet is a plus</li><li>Willingness to occasionally work outside of normal business hours, when need arises (e.g., covering an after-hours event, responding to breaking news)</li></ul>APPLICATION MATERIALSPlease submit a cover letter, resume, and either a link to a portfolio or 2-3 work samples that showcase your expertise. For guidance, we’re looking for samples that demonstrate writing style as well as creativity, whether it’s a brand/organizational TikTok video you produced or a long-form piece of writing.&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is $75,000 to $90,000 per year. Proffered salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation&nbsp;&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results and outcomes and resource requirements. Keeps team leaders informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of United Way Worldwide and the movement. Demonstrates a commitment to United Way Worldwide’s values, including diversity and inclusiveness.&nbsp;Decision-Making/Risk-Taking&nbsp;&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards. &nbsp;Teamwork Collaboration&nbsp;&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.&nbsp;Relationship Management&nbsp;&nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits and needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.&nbsp;Communications&nbsp;&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.&nbsp;Innovation/Creativity&nbsp;&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks." Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.&nbsp;ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLE&nbsp;We take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED

Social Media Manager

The OpportunityUnited Way of New York State (UWNYS) seeks an innovative leader to serve as its next President &amp; CEO to shape the future of the network and increase collective impact across the State. Founded in 1975 to bring together local United Ways to have a voice in state policy, the network is at an exciting turning point and evolving to a Thriving United Way model to build upon local expertise and leverage the power of a statewide network to help improve the lives of all New Yorkers. &nbsp;The next President &amp; CEO, in partnership with network members and the Board, will define, shape and support a new strategic vision for the organization. The successful candidate will come with a growth mindset with proven progressive leadership experience, excellent track record in government and philanthropic fundraising, advocacy, and strong communication and networking skills. In June 2024, the UWNYS network completed an organizational visioning process and identified 3 key priority areas for UWNYS: Fundraising, Visibility, and Advocacy. The next President &amp; CEO will position the network as the “go-to” for local solutions and promote the power of the network, expand financial support from government and other sources, influence public policy, develop and manage statewide initiatives, including 211 and ALICE, that support the needs of local United Ways and the constituencies they serve. The next CEO must demonstrate a passion for United Way and be able to engage its membership and other stakeholders to advance the mission through collaboration, professional contacts and strategic communications.About United Way of New York State (UWNYS)Founded in 1975, UWNYS is a statewide advocacy and professional association representing 33 local United Ways across the state with a mission to strengthen the capacity of United Ways to be leaders in achieving results that improve the lives of all New Yorkers. UWNYS is composed of its United Way membership and the 211 networks, with combined annual revenue of $3M and two full-time and two part-time staff. The organization is funded primarily by membership dues from local United Ways and State grants.&nbsp;Essential Duties &amp; ResponsibilitiesNetwork Leadership, Visibility &amp; Support<ul><li>Provide leadership for the UWNYS network by shaping a strategic vision, operational plan, structure and network alignment to achieve the mission &nbsp;</li><li>Serve as a collaborative and guiding force in unifying the United Way system in New York State that leverages the strengths of local United Ways and connects member organizations at the regional and state levels for the greater benefit of all New Yorkers.</li><li>Identify and champion statewide opportunities or the network to increase resources, mission, and visibility of the strength of the network&nbsp;</li><li>Identify needs and support local United Ways with professional tools, guidance, and opportunities – including, but not limited to, hosting professional learning circles, identifying operational cost savings, shared services, and partnership opportunities, managing change, promoting diversity and inclusion, fundraising, and advocacy.&nbsp;</li><li>Foster partnerships and collaborations with local government agencies, nonprofits, healthcare providers, and community organizations to streamline service delivery and ensure that 211 is well integrated into the local social service ecosystem.</li><li>Partner with United Way Worldwide (UWW) to elevate the New York State network for new opportunities, identifying best-in-class learning from across the globe, and supporting the evolution to a Thriving United Way model. Represent NYS with UWW state association leadership.</li><li>Elevate the impact of the United Way and 211 networks through increased visibility, communication, and strategic opportunities. &nbsp;</li></ul>Government Relations &amp; Advocacy&nbsp;<ul><li>Serves as the designated spokesperson for UWNYS in communicating with state and federal government officials, press and public at large on network and statewide issues.</li><li>Provide leadership for the development and execution of a public policy agenda to strengthen and support the mission of UWNYS and local United Ways, and the public policy goals of key partners including state and local governments, business, labor and human service agencies.</li></ul>Resource Development &amp; Fundraising&nbsp;<ul><li>Identify public initiatives and funding opportunities for UWNYS and local United Ways to achieve mission. Train and support local United Ways to engage at the state and Federal level.&nbsp;</li><li>Manage grant applications on behalf of the shared network as identified</li><li>Coordinate statewide fundraising and advocacy efforts to support the UWNYS and key statewide initiatives, including the 211 system and ALICE.</li></ul>Board of Directors, Volunteer, and Staff Management&nbsp;<ul><li>Support the Board and committee chairs to develop and implement strategic and operational plans that advance the mission of UWNYS and 211.</li><li>Develop and support the volunteer committees of the network and structure to accomplish the goals and objectives of the organization.</li><li>Oversee the staff of the UWNYS organization, direct and manage staff responsibilities.&nbsp;</li><li>Oversight and support of Board committees, financial reporting, and regulatory compliance</li></ul>Experience, Skills &amp; Competencies&nbsp;<ul><li>Growth and opportunity driven, strategic thinker with sound technical skills, analytical ability, good judgment, strong operational skills</li><li>Exemplary non-profit and government relations experience</li><li>Solid knowledge of the state legislative process and ability to navigate the political, economic, and social environments that impact public policy decision making.&nbsp; &nbsp;</li><li>Collaborative and creative management style, trustworthy and demonstrates high ethical standards&nbsp;</li><li>Experienced negotiator and facilitator, able to bring people together regardless of differing needs and viewpoints to pursue the common good for network goals, public policy and legislation.</li><li>Well-organized and self-directed, able to think independently and find opportunities&nbsp;</li><li>Excellent written &amp; verbal communication skills, proven ability to strategically utilize social media &amp; technology; able to deliver persuasive speeches and presentations on controversial or complex topics</li><li>Master’s degree preferred. Bachelor’s degree or equivalent; and ten years related experience and/or training; or equivalent combination of education and experience.&nbsp;</li><li>Consistently demonstrates the values and mission of United Way&nbsp;</li><li>Performs other duties as assigned&nbsp;</li></ul>Compensation and BenefitsReports to: Board Chair and Board of Directors&nbsp;Location: This position is required to have a significant presence in the Capital Region of New York State most of the year. New York residency is required.&nbsp;Local travel required: Out-of-town travel occasionally required; ability and willingness to travel around the state to understand the challenges and opportunities of local United Ways, national conferences and trainings.&nbsp;FLSA Classification: ExemptSalary Range: $120K -$150K based on experience, plus excellent benefits package.Start Date:&nbsp;As soon as possible.To apply, please forward a cover letter and resume to Jackie Gordon &nbsp;(<a href="mailto:jackie.gordon@uww.unitedway.org" target="_blank">jackie.gordon@uww.unitedway.org</a>) by September 9, 2024. (No phone inquiries please)This job description lists only the responsibilities and qualifications deemed essential to the position in support of the ADA. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. United Way of New York State is an Equal Opportunity Employer. This policy prohibits discrimination based on sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, gender expression, disability, genetic predisposition, veteran status, or status as a member of any other protected group or activity.&nbsp; &nbsp;

President & Chief Executive Officer

Position Summary:&nbsp;(Hybrid, 3 days in office - Alexandria, VA)The Salesforce Manager (CRM) performs a key role in the Information Technology team reporting into the IT PMO. The Salesforce Manager (CRM) serves as Salesforce CRM product owner and is responsible for the Salesforce CRM implementations execution, setting priorities to optimize the use of the CRM Salesforce technology in support of key business processes, data and platform governance.Key Responsibilities/Essential Duties of Position:The candidate must be able to successfully perform the essential duties below:&nbsp;<ul><li>Serve as a CRM SME, providing technical and analytical guidance to the organization.</li><li>Drive CRM initiatives and alignment between UWW operational and information technology.&nbsp;</li><li>Drive continuous stakeholder engagement to ensure CRM supports users in meeting their respective goals and objectives.</li><li>Build strong relationships with stakeholders across the organization to identify requirements and opportunities for CRM adoption and optimization.</li><li>Lead business analysis through data discovery and governance.</li><li>Drive and contribute to CRM platform documentation and best practices.</li><li>Participate in planning CRM training and adoption.&nbsp;</li></ul>Product Management<ul><li>Manage CRM product roadmap prioritization, including requirements for future integrations and identifying key dependencies.</li><li>Partner with users across the organization to gather requirements and ensure functionality supports each organizational area’s goals and objectives in support of the daily user experience.</li><li>Translate business goals and objectives into requirements and partner with the CRM solution owner on new product enhancements.</li><li>Align the product roadmap with the organizational strategy.</li><li>In partnership with Technical Owner, manage deployment of new enhancements by managing timelines, level of effort, documentation, and interfacing with users for user acceptance testing and feedback.&nbsp;</li><li>Manage relationships with vendors related to system support including needs, managing scope, deliverables, and overall partnership execution as needed.</li><li>Identify opportunities and share recommendations with leadership on IT tools and vendors on anticipated cost, potential savings or other budget recommendations.</li><li>Contribute to the comprehensive Risk Management Plan for CRM environment.</li><li>Proactively identify risks and opportunities, maintain issue log, and drive risk mitigation and solutions.</li><li>Partner with Privacy and Cybersecurity on continuous risk mitigation on data security and privacy practice adherence.</li><li>Partner with CRM Technical Owner to propose and ensure implementation of CRM best practices.</li><li>Partner with IT Data Governance and Strategy on CRM data governance practices, policies and procedures.</li></ul>JOB REQUIREMENTSMinimum requirements include:&nbsp;<ul><li>Bachelor's Degree</li><li>Salesforce Advanced Administrator certification</li><li>3 years of Salesforce implementation working experience&nbsp;</li><li>Experience with designing and implementing business processes.</li><li>Experience in the United Way Network (UWW or Local) or similar federated organization (nonprofit is a plus).</li><li>Demonstrated bias for action, working collaboratively and with an entrepreneurial spirit.</li><li>Excellent relationship management and communications skills, written and verbal.</li><li>Conversant in core elements of change management and project management.</li><li>Experience in management and execution of multiple related development projects simultaneously, particularly as project manager on systems development, with working knowledge of Systems Development Lifecycle and the Project Management Lifecycle.</li><li>Track record of delivering successful projects in large, distributed network.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $90,000 to $95,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.) &nbsp; Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages risk-taking.Teamwork Collaboration -&nbsp;Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.This role requires a blend of technical expertise, analytical prowess, and effective communication skills to derive actionable insights from complex datasets. The successful candidate will contribute significantly to strategic decision-making processes by harnessing the power of data lake technologies and predictive analytics tools.&nbsp;If you are passionate about turning data into actionable insights and contributing to organizational success, we encourage you to apply.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED

Salesforce Manager (CRM)

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)United Way Worldwide brings people together to build strong communities where everyone thrives. &nbsp;As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories. &nbsp;Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.&nbsp;United Way Worldwide seeks an energetic self-starter to serve as Director, Program Operations. This role will be responsible for managing United Way’s role as a subrecipient in the Environmental Protection Agency’s Greenhouse Gas Reduction Fund (GGRF). The successful candidate will lead United Way Worldwide’s scope of work, in the finance, data, IT and reporting areas of the program, working with the EPA and the Power Forward Communities coalition, of which United Way Worldwide is a member.&nbsp;The Director is a critical lead of United Way Worldwide’s GGRF project, including recommending strategy, coordinating timelines and communications, and representing all stakeholders including the United Way network, the Board of Trustees, and other partners. The Director will elevate issues, conflicts, and risks with the appropriate parties and work to resolve them. This role will require prior relevant experience managing grants, budgets and analysis related to environmental and energy issues, with a focus on outreach to disadvantaged communities.&nbsp;The Director will report to the VP of Community Resilience, Government Partnerships and will work collaboratively with other members of the United Way Worldwide Team, especially the finance department, as well as members of the Power Forward Coalition, the EPA and other relevant partners.&nbsp;Please note that this position is subject to government funding availability. &nbsp;Although our awards have been announced, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Serve as the primary contact on United Way Worldwide’s GGRF team for all financial, data, and reporting work&nbsp;</li><li>Understand concepts of environmental and energy programs</li><li>Manage a project, including creating a charter and project plan, and following a timeline</li><li>Manage multiple project deliverables with a high level of collaboration with team members</li><li>Develop and implement program strategies</li><li>Coordinate with leadership and outside experts to review and establish systems and resources needed to ensure program effectiveness and minimize risk</li><li>Create presentations and other communications for internal and external audiences&nbsp;</li><li>Attend sessions with outside groups, policymakers and partners to understand the landscape and report back to colleagues&nbsp;</li><li>Identify resource needs, including consultants or other experts to support the work&nbsp;</li><li>Oversee staff, contractors, vendors and consultants supporting a wide range of activities for this work</li><li>Develop, track, and manage project or program budgets</li><li>Set, measure, and refine impact measures for projects and programs</li><li>Other duties as assigned&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s degree, Masters preferred</li><li>10 years of finance, data, and/or reporting experience within a complex, matrixed organization in roles with advancing responsibility.</li><li>Experience working with government grants, including finance, data and reporting.&nbsp;</li><li>Knowledge, skills and abilities in Environment, Energy, Disaster Response and/or Housing.&nbsp;</li><li>Excellent verbal and written communication skills; ability to formulate compelling communications across a variety of platforms.&nbsp;</li><li>Ability to multi-task in a fast-paced environment, build relationships, and work collaboratively</li><li>Excellent project management</li><li>Proficiency in Microsoft Office Suite&nbsp;</li><li>Familiarity with the United Way network and federal policy landscape is strongly preferred</li><li>Inspirational leadership style and hands-on approach to helping team achieve business objectives.</li><li>Self-starter with ability to plan and lead projects from concept to launch with little supervision</li><li>Creativity, flexibility, and initiative to manage high volume and a wide range of management needs, requests, and opportunities.&nbsp;</li><li>Exceptional interpersonal and collaboration skills with a passion for developing and nurturing strong cross-functional relationships in a highly collaborative environment.</li><li>Understanding of best practices for data, reporting, and analytics. &nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY INFORMATION&nbsp;We have established a salary range of $130,000 to $140,000 for this position. Specific pay is determined by your experience. &nbsp;Highly recommend applicants include salary requirements.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.) &nbsp; Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages risk-taking.Teamwork Collaboration -&nbsp;Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 783-7860&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.&nbsp;UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLE&nbsp;We take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Director, Program Operations (GGRF)

POSITION SUMMARYThe&nbsp;Director of Individual Philanthropy plays an integral role in growing a culture of individual philanthropy that is respectful and transparent to donors. This position is responsible for designing and implementing an annual giving plan, along with supporting a major gifts program, to meet the leadership revenue goals.&nbsp;Reporting to the&nbsp;Senior Director of Individual Giving in Resource&nbsp;Development,&nbsp;this position&nbsp;is responsible for research, strategy, solicitation, and stewardship of annual gifts&nbsp;from leadership donors in the Palmetto Society. Palmetto Society are donors giving $1,000 to $9,999 annually. This position focuses on relationship-building strategies that create consistent and positive experiences for donors.ESSENTIAL DUTIES &amp; RESPONSIBILITIES&nbsp;Workplace Campaigns&nbsp;<ul><li>Work closely with&nbsp;campaign managers to identify donors who are near or at the Palmetto Society level to establish a relationship with them in efforts to raise their giving.&nbsp;</li><li>Perform year-round account research to identify new prospects and stay current on industry trends.&nbsp;&nbsp;</li></ul>Donor Engagement&nbsp;&nbsp;<ul><li>Manage the Palmetto Society Cabinet which is responsible for peer-to-peer growth of the Palmetto Society through their own community connections.&nbsp;</li><li>Manage the acknowledgement process for donors giving $1,000 to $9,999.</li><li>Collaborate and work with Senior Director of Individual Giving, on events, strategies for individual giving and work as a partner in accomplishing individual giving revenue goals.</li><li>Utilize&nbsp;StratusLIVE&nbsp;(CRM) to record visits and communications, as well as gather and maintain accurate donor information.&nbsp;&nbsp;</li><li>All other duties as assigned.</li></ul>&nbsp;Non-workplace Leadership Giving&nbsp;($1,000 - $9,999)&nbsp;<ul><li>Assist with creation and implementation of strategic plan for leadership giving, including prospecting, communications, cultivation, retention, moves management, and stewardship.&nbsp;</li><li>Meet an annual individual giving revenue goal from assigned portfolio.&nbsp;</li><li>Promote leadership giving and advance donors to higher levels.&nbsp;Develop, in collaboration with the&nbsp;Marketing and&nbsp;Communications&nbsp;team, a compelling&nbsp;case for support.&nbsp;</li></ul>CORE COMPETENCIES<ul><li>Effective Communication: Work effectively with volunteers and staff. Must maintain confidential information. Excellent interpersonal and relationship-building and&nbsp;written and verbal communication skills.&nbsp;&nbsp;</li><li>Strategic Relationship Management: Work to understand, relate to, and engage constituents to improve their experience with UWM’s brand and generate more significant relationships with them. Continually builds and expands the network of donors.&nbsp;&nbsp;</li><li>Donor Oriented: Listens to the needs, interests, and passions of the donor with an eye towards connecting them with UWM’s work in the community.&nbsp;</li><li>Innovation and Creativity: Recognizes and capitalizes on emerging opportunities. Flexible, adaptable, and open to change.&nbsp;&nbsp;</li><li>Action Oriented/Results-driven: Demonstrate strong drive to achieve meaningful results and able to follow through on commitments. Work on concurrent assignments and meet deadlines.&nbsp;&nbsp;</li><li>Cultural Competency: Able to understand, communicate, and interact effectively with people across cultures.&nbsp;</li></ul>REQUIRED &amp; PREFERRED QUALIFICATIONS<ul><li>Three to five years’ experience in annual fund fundraising with demonstrated results.&nbsp;&nbsp;</li><li>Goal-oriented, self-starter and ability to be strategic in fundraising strategies.</li><li>Knowledgeable of development principles, fundraising ethics, including moves management donor strategies.&nbsp;&nbsp;</li><li>Proven project management skills, including the ability to balance multiple projects in varying degrees of implementation.&nbsp;</li><li>Demonstrated ability with Microsoft Office (Word, Excel, PowerPoint), donor databases (for example StratusLIVE, Salesforce, or Wealth Engine).&nbsp;</li><li>Ability to travel throughout the area we serve.&nbsp;</li><li>Bachelor's degree required.</li><li>Position is not remote.</li></ul>

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