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POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul>* All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

211 & Crisis Services Specialist

<h2>Overview</h2>Mission: To improve lives by mobilizing the caring power of Greater Kansas CityWe’re more than fundraisers. We’re the game changers and way-makers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way of Greater Kansas City unites donors, volunteers, businesses, nonprofits, and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting.We are a team of adaptive, driven, focused and flexible innovators working to solve and support some of the biggest challenges in our community. Our team culture is collaborative, and our office environment is flexible – with a hybrid virtual and in-office environment. We believe that working hard and playing hard are essential to a job well done. Come be a part of the pinnacle nonprofit in our community!Position SummaryAs the Director, People Operations, you will serve as a strategic leader responsible for helping support all aspects of human resources management across UWGKC. Reporting directly to the Vice President, People and Operations, your expertise in human resources management will be instrumental in building a thriving, diverse and agile United Way by developing and executing HR strategies and initiatives that attract, retain, and develop top talent while promoting a culture of collaboration, empowerment, and continuous improvement.<h2>Responsibilities</h2>Position Duties &amp; ResponsibilitiesHR Strategy and Planning<ul><li>Help develop and execute HR strategies that support UWGKC’s short and long-term goals.</li><li>Collaborate with Vice President, People and Operations to align HR objectives with overall business objectives.</li><li>Evolve and implement HR policies and procedures that promote fairness, transparency, and employee satisfaction.</li></ul>Talent Acquisition and Onboarding:<ul><li>Oversee and assist in the talent acquisition process, ensuring the recruitment of top-tier candidates across all departments, including job postings, resume screening, interviewing, and selection.</li><li>Develop innovative sourcing methods and build a strong talent pipeline.</li><li>Implement effective onboarding programs to welcome and integrate new employees successfully.</li></ul>Employee Development and Engagement:<ul><li>Foster a culture of continuous learning, growth, and career development.</li><li>Identify training needs within the organization and coordinate training programs to address skill gaps and enhance employee development.</li><li>Track training participation and evaluate the effectiveness of training initiatives.</li><li>Administer annual employee engagement survey and develop initiatives to enhance job satisfaction and retention.</li></ul>Performance Development and Training:<ul><li>Implement and iterate on performance development system to provide ongoing feedback and opportunities to learn and grow.</li><li>Provide guidance and support to managers in conducting ongoing performance conversations and setting performance goals.</li><li>Monitor performance metrics and identify areas for improvement or development.</li><li>Address performance-related issues and facilitate appropriate action plans.</li></ul>Internal Communication &amp; Monthly All Staff Meetings<ul><li>Develop and implement effective internal communication strategies that align with organizational goals and culture, fostering employee engagement and alignment.</li><li>Create and disseminate weekly staff newsletter communication.</li><li>Manage and maintain internal Microsoft Teams channels, ensuring consistent and timely dissemination of information while leveraging appropriate channels for different types of messages.</li><li>Coordinate all aspects of monthly staff meetings, including scheduling, agenda creation and technology setup.</li></ul>Compensation, Payroll and Benefits Administration:<ul><li>Liaise with third party HR vendor to manage benefits, HRIS configuration, data entry, maintenance, and ensure accurate and up-to-date employee records.</li><li>Assist with the design and administration of competitive compensation and benefits packages.</li><li>Collect, verify, and process employee timekeeping data accurately and efficiently to ensure timely and accurate payroll runs.</li><li>Stay updated on industry trends and conduct regular benchmarking to ensure competitiveness.</li><li>Ensure compliance with relevant compensation laws and regulations.</li></ul>Employee Relations and Legal Compliance:<ul><li>Serve as a trusted and impartial point of contact for employee inquiries and concerns, providing guidance and support as needed.</li><li>Conduct investigations into employee complaints or grievances, maintaining confidentiality and impartiality.</li><li>Ensure compliance with labor laws, regulations, and company policies.</li><li>Collaborate with legal counsel when necessary to mitigate legal risks.</li></ul>Diversity, Equity, and Inclusion (DEI):<ul><li>Champion DEI initiatives and foster an inclusive and diverse work environment by collaborating with our internal DEI Committee to achieve annual goals and priorities.</li><li>Develop strategies to attract, retain, and advance a diverse workforce.</li></ul>HR Metrics and Analytics:<ul><li>Implement HR analytics to measure the effectiveness of HR programs and initiatives.</li><li>Utilize data-driven insights to make informed decisions and drive improvements.</li></ul><h2>Qualifications</h2>Qualifications:Bachelor's degree in Human Resources, Business Administration, or a related fieldExperience (8+ years) in progressively responsible HR/operations leadership roles.Knowledge of HR best practices, labor laws, and regulations.Strong business acumen and the ability to align HR strategies with business objectives.Excellent communication, interpersonal, and conflict resolution skills.Experience in talent acquisition, employee development, and performance development.Experience implementing successful DEI initiatives and positively enhancing organizational culture.Experience in a non-profit setting is a plus.As the Director, People Operations, you will have the opportunity to be a culture leader and drive positive change within our organization. If you are a strategic thinker and people-oriented, we invite you to apply and be a part of our dynamic team.United Way of Kansas City offers a competitive benefits package including full health and dental coverage; 12 weeks paid parental/medical leave; unlimited paid time off; 403B with company match; flexible office culture; employee development opportunities and a hybrid work environment.

United Way of Greater Kansas City

Director, People Operations

Director of Major Gifts
If you love working in a strong team environment, are an effective communicator and relationship builder with a 
passion for equity-centered philanthropy, and have a proven track record of driving major gift support to an 
organization then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The 
Director of Major Gifts is part of the Resource Development team and works closely with the CEO and major 
donors while holding true to UWABC’s long-term strategic vision. 

Position is responsible for maintaining and increasing annual revenue through the development, implementation, 
and management of comprehensive major gifts moves management plan. Internally this position will work closely 
with the VP of Resource Development, President and CEO, and cross-functionally to leverage and enhance donor 
and prospect engagement to inspire deeper connection to the mission and programs of UWABC. Director is 
responsible for the management of the overall affinity group and planned giving strategies.

KEY RESPONSIBILITIES
â Maintain the major gifts pipeline and consult with the CEO and Vice President of Resource Development 

on cultivation strategies and portfolio management for major individual gifts
â Responsible for $1M in annual revenue from cash and pledges 
â Link donors’ philanthropic goals with UWABC programs, initiatives, and volunteer opportunities
â Develop strategies with Resource Development staff to increase the number of major and leadership 

donors within the workplace
â Create and distribute patron communications and collateral, in partnership with the Senior Director of 

Marketing and Communications to ensure alignment between departments
â Prioritize short and long-term development communications needs
â Design and manage department-steered events, ranging from donor cultivation activities to the annual 

Community Services Award dinner
â Record donor interactions and communications in CRM software; prepare and regularly run all reports 

necessary to track progress toward goals
â Develop revenue goals for major giving with Vice President of Resource Development, tracking progress 

closely and adjusting strategies when necessary to ensure the achievement of goals
â Provide development revenue and projection reporting
â Support the activities of the board of directors and affinity groups to grow major gifts revenue
â Participate in general management and strategic planning by serving on Leadership Team 
â Work with other departments to identify potential funding opportunities
â Enhance and execute planned-giving and endowment strategies
â Refine and grow the planned giving program
â In partnership with Marketing and Communications, develop planned giving marketing efforts to include 

digital strategies and targeted mailings
â Ensure all planned gifts are documented and recorded in CRM

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or 
responsibilities that are associated with the position. Duties, responsibilities, and activities may change or new 
ones may be assigned at any time with or without notice.

Minimum Requirements
â Bachelor's degree and minimum 3 years in fundraising, major gifts, or individual stewardship experience 

required 
â Ability to work a flexible schedule including evenings and weekends as needed
â Minimum 3 years of supervision 
â Valid driver’s license with a driving record that meets insurance requirements and access to reliable 

transportation
â Commitment to the mission and guiding principles of UWABC and the ability to model those principles 

Updated: 6/20/24

<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">https://www.unitedwayabc.org/vision-mission</a>

Technical Skills, Abilities, and Other Requirements
â High technological proficiency with computers and software, including prior working knowledge of Google 

Suite and/or Microsoft Office applications, CRMs, project management software
â Demonstrated ability to quickly learn and use a variety of software platforms and new skills 
â Demonstrated success in securing major gifts from individuals and private foundations 
â Demonstrated success in securing multi-year pledges to support capital or special-initiative campaigns 
â Demonstrated respect for diversity, equity, and inclusiveness in interactions with current and potential 

donors
â Demonstrated success in working with volunteers
â Ability to define problems, collect data, establish facts, and draw conclusions 
â Ability to manage and complete multiple projects, maneuver complex work environments, engage in 

planning and problem-solving, and execute details with minimal supervision
â Demonstrated advanced writing skills with attention to detail with high standards for presentation and 

written material
â Demonstrated ability to coach employees and hold self and team member accountable for achieving 

results
â Experience with public speaking
â Ability to work in a fast-paced environment
â Strong interpersonal and relationship-building skills
â Ability to stay abreast of technology and trends in donor research
â Knowledge of planned and blended gift fundraising, including DAFs, IRAs, will bequests, and other 

deferred giving vehicles.
â Ability to maintain a high level of confidentiality and organization

Nice to Have
â CFRE credential
â Experience in health and human services development 

Work Environment
The physical and mental demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this position. Reasonable accommodations may be made to 
enable individuals who are differently abled to perform the essential functions.

While performing the duties of this position, the employee is regularly required to:
â Sit, stand, walk, reach with hands and arms, talk and hear
â Use finger and hand motion
â Must occasionally lift and/or move objects up to 25 pounds&nbsp; 
â Specific vision abilities required by this job include close vision, distance vision, depth perception, and the 

ability to adjust focus
â Moderate level of stress caused by tight deadlines
â Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer 

screen for extended periods
â Frequent work in the community 
â Occasional work outside of normal business hours
â Drive a vehicle within the region
â Moderate office noise level

This position is exempt from overtime regulations. Hybrid work environment: a mix of office, remote, and 
community settings. As part of our hybrid work policy, new employees are required to work from the UWABC 
office a minimum of 3 days per week for the first 90 days and then, the schedule can be modified based on 
conversation with the supervisor.

Reports To: Vice President of Resource Development
Supervises: 1 employee
Hours: 40/week 
Salary and Benefits: $71, 400 to $83, 925 plus full benefits, including paid vacation, sick and personal leave; 
employer contributions to 401(k), contributions to health, dental, and vision insurance benefits, life and disability 
insurance, employee assistance program, self-care fund, and coaching and support.

Updated: 6/20/24


At our organization, we are dedicated to nurturing your professional growth through a range of formal and 
informal development programs, personalized coaching, and hands-on challenges. We actively encourage you to 
ask questions, step out of your comfort zone, and take risks.

United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified 
applicants will receive consideration for employment without regard to race, color, religion, sex, sexual 
orientation, gender identity, national origin, disability status, protected veteran status, or any other 
characteristic protected by law. 

Updated: 6/20/24

UWABC Office

United Way of Asheville and Buncombe County

Director of Major Gifts

If you love building and maintaining relationships, organizing and collaborating with a variety of groups, and know how to “get things done,” then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Community School Coordinator at Asheville High School/SILSA is part of UWABC’s Community Schools team and works 4 of 5 days onsite at Asheville High School/SILSA.&nbsp; The Coordinator works in concert with the school principal, parents, community leaders and other UWABC staff to promote the school’s vision and the school improvement plan through strengthening the&nbsp;<a href="https://learningpolicyinstitute.org/sites/default/files/product-files/Community_Schools_Effective_INFOGRAPHIC.pdf" target="_blank">four pillars of an effective community school</a> while holding true to UWABC’s long-term strategic vision.Position is responsible for supporting student academic achievement by addressing barriers to necessary services and supports, promoting active family and community engagement, and enabling more efficient and effective use of key resources.&nbsp; &nbsp;KEY RESPONSIBILITIES:Facilitate a Community School Assets and Needs Assessment<ul><li>Lead community conversations and surveys with key stakeholders</li><li>Collaborate with School Partnerships Manager and Data and Evaluation Manager on data analysis, visualization and communication to the school community, partners, and UWABC staff&nbsp;</li><li>Utilize the assessment to guide the work of the Resource Team, including potential program investments&nbsp;</li></ul>Resource Team and Supports<ul><li>Develop, convene, and guide the Resource Team to align the work with school improvement goals, asset and needs assessment findings, and community school strategies and initiatives</li><li>Maintain Resource Rooms</li><li>Partner with UWABC departments to build capacity of the Community Schools initiative</li></ul>Support the School’s Student Success Planning Team<ul><li>Serve on key school teams focused on student attendance, behaviors and academic performance</li><li>Represent community-based organizations and individual volunteers at the school level</li><li>Build capacity and infrastructure to link students with beneficial services</li><li>Share best practices between the school and community-based organizations and volunteers&nbsp;</li></ul>&nbsp;Support Student Achievement<ul><li>Work with school administration and staff to create a positive learning environment</li><li>Identify and connect students to quality in-school and out-of-school time programs and volunteer services</li><li>Support transition year initiatives&nbsp;</li></ul>Support School Faculty and Staff<ul><li>With support of UWABC’s Community Engagement Team, train and coordinate volunteers to support before, during and after-school priorities</li><li>Serve on pertinent school teams such as the School Improvement Team</li><li>Promote faculty and staff appreciation efforts&nbsp;</li></ul>Engage and Support Parents and Families<ul><li>Work with school administration and staff to create a welcoming environment for parents and families</li><li>With support of the Family and Community Engagement Manager, host weekly Community Nights and other family events</li><li>Co-create, promote and coordinate family and community engagement opportunities</li></ul>Serve as an active member of the Asheville Buncombe United for Youth (U4Y) Network<ul><li>Participate in U4Y check-in meetings and professional development</li><li>Share relevant U4Y information and strategies with school faculty, staff and volunteers</li></ul>Partnerships, Data Evaluation, and Continuous Quality Improvement&nbsp;<ul><li>Collect and organize required data&nbsp;</li><li>Communicate progress toward Resource Team and Community School goals</li><li>Support partnership protocols and agreements in conjunction with the Community Partnerships Director</li><li>Write and produce reports required by UWABC, grantees, school district and U4Y</li></ul>Other Related Duties and Responsibilities<ul><li>Provide programmatic supervision to an assigned intern(s) from a local university&nbsp;</li><li>Manage an operations budget</li><li>Serve on relevant UWABC committees and community groups/collaboratives</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.&nbsp;Minimum Requirements<ul><li>Bachelor’s Degree in Education or Social Service or other related field,&nbsp;or&nbsp;an equivalent combination of education and experience</li><li>Experience in education and/or youth development</li><li>Demonstrated ability to work in a complex and collaborative environment with cross-sector teams and partners</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and Other Requirements<ul><li>Proficient with software, including Google Suite (or similar programs) and strong ability to learn and use a variety of other platforms (e.g.Airtable, Asana)</li><li>Demonstrated ability to quickly learn and use a variety of software platforms and new skills</li><li>Ability to review and critique multiple organizational sets of data, both qualitative and quantitative</li><li>Understanding of the public education system and youth service organizations</li><li>Experience leading diverse, interagency teams and/or workgroups working toward a common goal</li><li>Previous experience with volunteer management, program development and evaluation</li><li>Skilled in public speaking</li><li>Work well independently and on teams</li><li>Comfort facilitating complex conversations both 1:1 and in groups of all sizes</li><li>Ability to work in a complex and collaborative environment with schools and partners</li><li>Experience handling sensitive &amp; confidential information</li><li>Holds self and other team members accountable for achieving results</li><li>Prior experience implementing events&nbsp;</li></ul>Nice to Have<ul><li>Multilingual abilities</li><li>Understanding of Asheville and Buncombe County school systems and youth service organizations</li><li>Experience with any of the following (or similar): Salesforce, Airtable, PowerBI, and PowerSchool or other school data/information systems</li></ul>Work Environment The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion</li><li>Must occasionally lift and/or move objects up to 20 pounds&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus</li><li>Moderate level of stress caused from tight deadlines&nbsp;or work focused on equity in education</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time</li><li>Regular work in the community at meetings and events</li><li>Occasional work outside of normal business hours</li><li>Drive a vehicle within the region</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations.&nbsp;Typical work hours at the school are 7:30 AM-4:00 PM but may vary each week depending upon evening (and sometimes weekend) family and community engagement events.Reports To: School Partnerships ManagerSupervises: 1 or more internsHours:&nbsp;40/weekSalary and Benefits:&nbsp;$46,800 to $52,000 annually plus full benefits, including: paid vacation, sick and personal leave; employer contributions to 401(k); contributions to health, dental and vision insurance benefits; self-care fund, life and disability insurance; and coaching and support.United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Community School Coordinator - Asheville High School/SILSA

2024-2025 United Way AmeriCorps Fellow Begin Your Career in Education &amp; Youth Development Today! Apply for the 2024-2025 Team Contact Fatima Jallow, Program Specialist, for more information at <a href="mailto:fbintoujallow@supportunitedway.org" target="_blank">fbintoujallow@supportunitedway.org</a> About United Way of Massachusetts Bay &amp; Merrimack Valley: Together with thousands of volunteers, supporters, and advocates, we are building stronger neighborhoods by finding solutions, supporting programs, and fighting for the financial stability and educational success of every person in our community.  About AmeriCorps and the United Way AmeriCorps Program: AmeriCorps, a federal agency, brings people together to tackle the country's most pressing challenges, through national service and volunteering. AmeriCorps Fellows serve with organizations dedicated to the improvement of communities. AmeriCorps helps make service to others a cornerstone of our national culture. The United Way AmeriCorps Program is an innovative education program focused on providing additional social-emotional learning (SEL) and academic support to multilingual students enrolled in grades K-12 in the communities of Lynn, Salem, and Gloucester, MA. United Way Fellows are placed at either a public school or nonprofit host site to serve alongside full-time staff to ensure multilingual learner students experience a sense of belonging and have opportunities to further develop their SEL skills like self-awareness, self-management, social awareness, relationship building, and responsible decision making, in both one-to-one and small group settings.Full-Time United Way AmeriCorps Fellows complete 1,700 hours of service from their start date in September 2024 to the end of their service term in July 2025.  United Way AmeriCorps Fellow Key Responsibilities: <ul><li>Develop and support in-school or out-of-school-time programming for elementary, middle, or high school multilingual learner students by integrating positive social-emotional learning (SEL) practices in either 1:1 or small group settings </li><li>Create meaningful relationships with both students and site staff </li><li>Contribute to a positive school climate that celebrates diversity and cultivates a sense of belonging </li><li>Collaborate with other site staff on special projects or initiatives as the individual site needs come up </li></ul>Essential Functions All UWMB AmeriCorps Fellows are expected to: <ul><li>Provide SEL support to a focus list of 20+ ML students at a host site </li><li>Support educators/nonprofit staff in implementing site-wide initiatives that focus on SEL and benefit ML students </li><li>Satisfactorily complete all projects assigned by the host site that benefits ML students </li><li>Attend all United Way AmeriCorps training, learning sessions, and supervisory sessions </li><li>Complete the required number of service and training hours as indicated by the United Way AmeriCorps position description (1700 hours) </li><li>Complete all required AmeriCorps documentation including submitted bi-weekly Salesforce data trackers and Paylocity time sheets on time </li></ul>United Way AmeriCorps Public School Host Site Placements: <ul><li>Lynn Public Schools (Middle &amp; High School) </li><li>Salem Public Schools (Elementary, Middle, &amp; High School) </li><li>Gloucester Public Schools (Elementary, Middle, &amp; High School) </li></ul>United Way AmeriCorps Nonprofit Host Site Placements: <ul><li>LEAP For Education Salem and Lynn, MA</li><li>New American Center, Lynn, MA </li><li>Gregg Neighborhood House, Lynn, MA</li><li>RAW Art Works</li><li>Ask in your interview for the most current list of non-profit host site partners.</li></ul>Required Qualifications: <ul><li>Must be a US Citizen or Permanent US Resident </li><li>High School Diploma or GED or higher </li><li>Over the age of 17 as of September 1st, 2024</li></ul>Preferred Qualifications: <ul><li>Experience with and/or commitment to youth development </li><li>Interest in public schools and their development </li><li>Passion for working at a public school </li><li>Ability to work independently and as part of a team </li><li>Desire to work with diverse people, organizations, and communities </li><li>Commitment to service </li><li>Invested in serving in a local North Shore community </li><li>Positive attitude, solutions-oriented, and adaptability </li></ul>National Service Requirements: <ul><li>Complete a minimum of 1,700 hours of documented service over the course of one year, as well as the full-term of service (September 2024 - July 2025) </li><li>Attend all UW AmeriCorps team-wide training and learning sessions </li><li>Complete all required AmeriCorps documentation and reporting </li></ul>United Way AmeriCorps Full-Time Fellow Benefits: Cost of Living Benefits <ul><li>$28,000 taxable living allowance paid in bi-weekly installments during the term of service (*Amount is adjusted if Fellow has a later start date than 9/6/2024) </li><li>SNAP Benefit Eligibility </li><li>Optional Childcare Benefits </li></ul>Education Benefits <ul><li>$7,395.00 taxable Segal Education Award upon completion of the full-time service term </li><li>Education Loan Forbearance </li><li>25% Discount on Undergraduate and Graduate Classes in Partnership with Northeastern University </li></ul>Professional Development Benefits <ul><li>Justice, Equity, Diversity, and Inclusion Practices (JEDI) </li><li>Youth Development including Proactive Behavior Management </li><li>Support the academic needs of Multilingual Learners</li><li>Social-Emotional Learning (SEL) </li><li>Trauma-Informed Care </li><li>Data Collection and Analysis </li><li>Resume and Cover Letter Writing </li></ul>Health &amp; Wellness Benefits <ul><li>Mental Health and Counseling Services </li><li>Optional Cigna Health, Dental, and Vision Insurance </li><li>Free YMCA Membership </li></ul>Additional Benefits <ul><li>Access to the United Way network of nonprofit partners during and after service </li><li>Microsoft Office 1 Year Subscription </li><li>United Way Clothing </li></ul>United Way AmeriCorps Fellow Timeline: <ul><li>Application Deadline: August 2nd, 2024</li><li>Applicants will be notified on a rolling basis as applications are reviewed by UW Program Staff </li><li>Program Start and End Dates: September 3rd, 2024, to July 25th, 2025</li><li>Program Orientation Dates: September 3rd, 2024, to September 13th, 2024</li></ul> &nbsp;United Way of Massachusetts Bay is committed to fostering a work environment characterized by dignity and respect. Our workforce is diverse and is reflective of our community. We wish to celebrate our diversity and create an environment in which everyone's skills and talents are best utilized to help us achieve our goals. Discrimination, of any kind, is not consistent with our mission and values, and will not be tolerated. United Way is committed to the inclusion of people with disabilities as members and provides reasonable accommodations for the application process, interviews, and service upon request Please Note: Position is available pending confirmation of Federal funding.  &nbsp; For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://www.applicantpro.com/j/3301964-554005" target="_blank">https://www.applicantpro.com/j/3301964-554005</a> &nbsp;

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

2024-2025 United Way AmeriCorps Fellow

The United Way of Greater Cincinnati (UWGC) has an immediate opening for a Director, Finance and Accounting who will be responsible for the direct management of the finance, accounting, donor services and property services teams. Focus includes budgeting, financial reporting, planning and forecasting, grant compliance, regulatory reporting, internal controls, research and analysis and the financial support and collaboration needed across the organization for UWGC and United Way Greater Cincinnati Foundation (UWGCF).Key Areas of Responsibility:<ul><li>Provide financial oversight for UWGC and UWGCF accounting and financial reporting. This includes review of accounting transactions, reconciliations with appropriate external data and reporting, as well as analysis of variances and changes.</li></ul><ul><li>Provide review and oversight of the annual consolidated financial statement audit. Review UWGC and Foundation Form 990s and state filings.&nbsp;</li></ul><ul><li>Responsible for leadership of the donor services function including campaign accounts receivable, billings, collections, pledge and designation processing, designation payouts, donor correspondence and preparation of related internal and external reports.</li></ul><ul><li>Responsible to recommend the external audit firm to the Chief Financial Officer and the Finance, Audit and Compliance Committee (FACC).</li></ul><ul><li>Review monthly financial statements and dashboard reporting, including variance analysis for submission to UWGC management. Review financial statement and variance analysis reports to the Board of Directors and the FACC as needed.&nbsp;</li></ul><ul><li>Responsible for leading and preparing the annual operating and capital budgets for UWGC.</li></ul><ul><li>Responsible for leading the forecasting of long-range strategic plans, cash flow, borrowing needs and projected revenues/expenses for the current year.&nbsp;</li></ul><ul><li>Responsible for banking/treasury management relationships, controls, user access and administration for UWGC and Foundation, and incorporating new automated functionality.&nbsp;</li></ul><ul><li>Coordinate processes and systems for accounting for various funding sources, fiscal sponsorships including compliance and reporting.</li></ul><ul><li>Perform corporate projects, such as, but not limited to:</li><li>Requests for proposal for banking and external auditors</li><li>Accounting and tax research</li><li>Updates on GAAP or GAAS</li><li>Policies and procedures revisions/updates</li><li>Respond to UWGC team member requests/inquiries; provide supporting documentation as necessary</li></ul>Competencies:&nbsp;Accountability, Transparency, Integrity-Organizational Commitment, Communication Skills, People Management, Technologically Proficient, and Time/Project ManagementMinimum Qualifications:<ul><li>Bachelor's degree in accounting or equivalent.</li><li>Master’s degree in finance or accounting, or CPA license preferred.</li><li>Knowledge of nonprofit accounting, GAAP, GAAS, and federal grant accounting.</li><li>Advanced Proficiency in basic Microsoft Word and intermediate Excel required.</li><li>Minimum ten years’ experience in general accounting required.</li><li>Minimum five years management experience required.</li></ul>Applicants should apply by Friday, July 12, 2024, via the link below:&nbsp;<a href="https://jobapply.page.link/X7jn4" target="_blank">https://jobapply.page.link/X7jn4</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Director, Finance & Accounting

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)United Way Worldwide is seeking a self-starter to fill the position of Director of Foundation Relations. The Director works with the Vice President of Foundation Relations to advance the strategic growth of the foundation relations program at United Way Worldwide (UWW). The Director is responsible for managing a portfolio of 15-20 foundation prospects and funders, meeting or exceeding foundation revenue goals, deepening foundation relationships, and working closely with programs directors and senior leadership.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Collaborating with program directors to understand programmatic needs and ensure that the proposed projects align with the organization's strategic goals.</li><li>Contributing to the development of foundation donor strategies, pipeline management, including reporting deadlines, and stewardship planning.</li><li>Researching potential foundation prospects whose funding priorities align with the organization's mission and projects. This involves reviewing foundation guidelines, past grant awards, and understanding the funder's interests and preferences.&nbsp;</li><li>Building and maintaining strong relationships with foundation representatives is crucial. The Director of Foundation Relations establishes connections with program officers, foundation directors, and decision-makers through networking, meetings, and events.&nbsp;</li><li>Preparing compelling grant proposals, grant applications, and letters of inquiry. The director must effectively communicate the organization's mission, goals, and impact, while aligning the proposal with the foundation's funding priorities.&nbsp;</li><li>Working with program directors to assist in developing funder reports and stewardship strategies.</li><li>Collaborating with the finance team to develop budgets for grant proposals, ensuring that the proposed projects are financially feasible and align with the funding requirements.&nbsp;</li><li>Staying knowledgeable of current trends in philanthropy and funding, both at the local and national levels, to identify emerging opportunities and potential shifts in foundation priorities.&nbsp;</li><li>Keeping accurate and organized records of interactions, proposals, grant awards, and reports is essential for tracking progress, managing relationships, and ensuring compliance.&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s degree in business, nonprofit development or related area</li><li>Experience working with complex missions, ideally in a federated model.</li><li>At least 5-7 years of experience building foundation relationships, including a history of meeting or exceeding personal revenue goals.</li><li>Global organization experience a plus.</li><li>Proven ability of shifting priorities with little notice.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $145,000 to $150,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.) &nbsp; Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages risk-taking.Teamwork Collaboration -&nbsp;Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.This role requires a blend of technical expertise, analytical prowess, and effective communication skills to derive actionable insights from complex datasets. The successful candidate will contribute significantly to strategic decision-making processes by harnessing the power of data lake technologies and predictive analytics tools.&nbsp;If you are passionate about turning data into actionable insights and contributing to organizational success, we encourage you to apply.ABOUT UNITED WAY WORLDWIDE&nbsp;United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:jennifer.chavez@uww.unitedway.org" target="_blank">jennifer.chavez@uww.unitedway.org</a>&nbsp; and provide the nature of your request and your contact information.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLE<ul><li>We take the broadest possible view of diversity.</li><li>We value the visible and invisible qualities that make you who you are.</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.</li><li>We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.</li><li>We strive to include diversity, equity, and inclusion practices at the center of our daily work.</li><li>We commit to using these practices for our business and our communities.</li><li>Join us in embracing diversity, equity and inclusion for every person in every community.</li></ul>

United Way Worldwide

Director of Foundation Relations

POSITION SUMMARY / OVERVIEW OF RESPONSIBILITIES:The CEO is the leader of the organization, establishing a vision through collaboration with community leaders, volunteers and staff. The vision should build upon our existing framework of community impact through the efforts of a diverse team of committed leaders, staff and volunteers. In this position, the CEO must be able to build upon existing relationships as well as be innovative in finding new networks across the private, public and corporate sectors to improve conditions in the community by increasing resources and financial support for the United Way of Anderson County. The CEO will need to understand contemporary work force practices leading with knowledge, compassion, and the ability to coalesce a team toward a successful visionary strategic plan. And this work requires a leader with great integrity, understanding the value of growing and protecting the reputation and brand of United Way.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION:An individual must be able to satisfactorily perform each essential duty listed below as well as others not yet known:Community ImpactThe CEO is responsible for the overall successful impact of United Way of Anderson County with the community, with emphasis on increasing its capacity to drive the impact agenda. The strategy to achieve this increased impact is developed and adapted in close collaboration with the Board. This impact can only occur with increased support and funding which will happen as the CEO maintains existing relationships while building new relationships with key leaders in the community from the business, government and non-profit sectors.Resource DevelopmentThe CEO will have the skills and experience that will drive results in fundraising. S/he will need to be able to identify, cultivate and solicit prospective donors and the key leaders of prospective new corporate partners. The CEO will leverage personal and professional contacts and relationships into opportunities for fundraising. S/he will promote a culture of traditional and innovative fundraising in the organization, at both the staff and board level.Strategic ManagementThe CEO serves as the principal resource to the Board of Directors and its key committees and gives strong direction in policy formulation and interpretation. S/he partners with the Board of Directors and the United Way of Anderson County staff to craft organizational goals and develops strategies to ensure that they are achieved. The CEO ensures coordination and alignment of all United Way activities to the strategic direction of community impact, resource development, and staff goals.Organization ManagementThe CEO is accountable for building and leading high-performing teams, ensuring all teams are aligned and collaborating to achieve organizational results. S/he maintains accountability for the operational and fiscal integrity of the organization within policies set by the Board of Directors as well as leading fiscal management of organizational spending, monitor budget compliance and mitigate financial risks. The CEO assesses organizational capacity to implement strategies and identify gaps in systems and staffing. S/he directly supervises key positions and establishes individual goals and ensures appropriate development as needed. The CEO ensures that United Way of Anderson County’s goals of inclusiveness and values all staff and volunteers alike. S/he acknowledges and celebrates the success of staff and volunteer attainment of goals.EXPERIENCE/POSITION REQUIREMENTS:Preferred 10 years or more of progressively responsible experience in the leadership and management of an organization with experience in implementing traditional and innovative resource development strategies.&nbsp;Included are the following:<ul><li>Prior experience working in or with a non-profit organization of comparable size and similar mission is preferred.&nbsp; United Way experience is desirable but not required.</li><li>Supervision and leadership experience of staff and volunteer teams.</li><li>Demonstrated record of recruiting, development and retention of a staff team representative of the community we serve.</li><li>Dedicated commitment to community by involvement in roles on a committee or board member of community organization&nbsp; currently and in prior years.</li><li>Has emotional intelligence to maintain work life balance for self and staff while working on multiple priorities.</li><li>Experience in creating a work atmosphere conducive to creativity and innovation to build revenue and increasing philanthropic support.</li><li>Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving problems.</li><li>Excellent verbal and written communication skills.</li><li>Embrace and believe in the mission and values of the United Way.</li></ul>EDUCATION:Bachelor's degree required; graduate degree preferred. Will consider relevant experience in lieu of degree.PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The person in this position regularly is required to remain in a stationary position, and frequently operates a computer and other office productivity machinery such as a calculator, copier, printer, and scanner.The person in this position needs to move about inside the office occasionally to access file cabinets, office machinery, etc. Regular visits to the other sites for meetings with funded partners, as well as community events, require the person to move about inside other office spaces as well.The person in this position frequently communicates with individual donors, representatives at United Way of Anderson County workplace partners and funded partners, members of the community, and other members of the staff team. They must be able to exchange accurate information in these situations.OTHER REQUIREMENTS:&nbsp;Must have a valid driver’s license and automobile insurance and/or is responsible for own transportation to and from home, meetings outside of the office and events in both day and evening hours.EQUAL OPPORTUNITY EMPLOYER:United Way of Anderson County is seeking to create and maintain an inclusive work environment because teams are stronger with different perspectives and experiences.&nbsp;We value a workplace that encourages all people of all backgrounds to apply.We do not discriminate based on race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of United Way of Anderson County are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.SALARY&nbsp;&amp;&nbsp;BENEFITS:The starting salary range for this position is $95,000 to $105,000&nbsp;depending on experience. There is&nbsp;a very good benefits package.&nbsp; This is an on-site position:&nbsp; it is necessary to reside in or near Anderson County.&nbsp;All resumes and cover letters should be emailed to&nbsp;<a href="mailto:jackie.gordon@uww.unitedway.org" target="_blank">jackie.gordon@uww.unitedway.org</a>

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

Position Title: Database Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Division: Technology &amp; Communications&nbsp;
Salary: $54,000&nbsp;
Reports to:&nbsp; Director, Technology &amp; Data &nbsp;&nbsp;&nbsp;
Date:&nbsp; January 2024&nbsp;
General Summary&nbsp;
The Database Manager supports and advances United Way of Southern Maine’s (UWSM) mission of improving lives through strategic and methodical collection, synthesis, retrieval, and analysis of data to inform various UWSM activities and programs.&nbsp;&nbsp;
This position reports to the Director of Technology and Data and works with all departments to provide data reports, serving both internal and external stakeholders.&nbsp;&nbsp;
Key focus areas and initiatives include campaign performance reporting, data synchronization, Constituent Relationship Management (CRM) maintenance, organizational dashboards, and project implementation assistance for digital constituent communications platforms.&nbsp;
Essential Functions&nbsp;
<ul><li>
Administers the day-to-day of UWSM’s database, StratusLIVE CRM.&nbsp;
</li>
<li>
Partners with leadership team, cross-functional, and vendor partners to ensure data hygiene, quality analytics, segmentation, and customer insight and understanding.&nbsp;
</li>
<li>
Creates and provides timely reports for all organizational departments as requested, including annual organization-wide collection and submission of accurate data to United Way Worldwide such as the Database II report.&nbsp;
</li>
</ul><ul><li>
Promotes and influences staff towards accurate data capture and entry to achieve accurate and consistent reports and historical analysis.&nbsp;
</li>
<li>
Performs regular data cleanup of all systems, manages annual effort to improve data hygiene.&nbsp;&nbsp;
</li>
<li>
Develops processes to augment relationship management efforts with donors, volunteers, and partner organizations.&nbsp;&nbsp;
</li>
<li>
Designs and implements tracking and reporting solutions to mine the databases for stakeholder measurement and analysis of donor, volunteer, advocacy, and grant recipient activity.&nbsp;
</li>
<li>
Assists with training and guidance on any CRM functions developed.&nbsp;&nbsp;
</li>
<li>
Intake raw data files, organize and clean the data, and properly map data fields back to the CRM for advanced import.&nbsp;
</li>
<li>
Designs and supports processes that foster strong relationships with companies, individuals, community leaders, and agency partners.&nbsp;
</li>
<li>
Ensures all aspects of data model are clearly documented for both business and technical and necessary documentation requirements are embedded in change processes.&nbsp;&nbsp;
</li>
</ul>Required Education&nbsp;
Bachelor’s degree or foreign equivalent. Relevant experience may be substituted in lieu of a degree.&nbsp;
Preferred Skills and Experience&nbsp;
<ul><li>
2+ years’ experience in database reporting or administration.&nbsp;
</li>
<li>
Commitment to excellence and to the mission of UWSM.&nbsp;
</li>
<li>
Strong detail orientation and focus on accuracy.&nbsp;
</li>
<li>
Problem solving – ability to recognize courses of action that can be taken to handle problems and apply contingency plans to solve those problems.&nbsp;
</li>
<li>
Self-motivated – ability to reach a goal or perform a task with little supervision or direction.&nbsp;&nbsp;
</li>
<li>
Customer-oriented – desire to serve clients by focusing on meeting their needs, understanding their concerns and seeking to build trust.&nbsp;
</li>
</ul><ul><li>
Effective English written and verbal communication.&nbsp;
</li>
<li>
Strong computer skills with comfort and experience in Microsoft Office suite including Excel, Access, PowerBI, and database administration.&nbsp;&nbsp;
</li>
</ul>Supervisory Responsibility:&nbsp;&nbsp;
None&nbsp;&nbsp;
Work Environment:&nbsp;&nbsp;
This job operates in a professional office environment. Therefore, this role routinely uses standard office equipment such as computers, phones, and photocopiers.&nbsp;&nbsp;
Position Type/Expected Hours of Work:&nbsp;&nbsp;
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position may require long hours and weekend work during peak times. At UWSM, we are focused on creating connections within the Southern Maine community. Our current hybrid model is focused on doing just that, requiring our team members to spend 16 hours per week creating connections. Examples of creating connections include office time, external meetings/gatherings, training, volunteer engagement events, and even a cup of coffee with an internal/external partner. &nbsp;&nbsp;
Other Duties:&nbsp;&nbsp;
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. In addition, duties, responsibilities, and activities may change at any time, with or without notice.&nbsp;&nbsp;&nbsp;
Travel:&nbsp;&nbsp;
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Local travel in Southern Maine is expected as a routine function of volunteer project management during the business day with stakeholders.&nbsp;&nbsp;
Why choose United Way of Southern Maine?&nbsp;&nbsp;
Advancing the common good is about helping one person at a time and creating community change that benefits every community member. We are all connected and interdependent; we all win when a child succeeds in school, families are financially stable, and people are healthy.&nbsp;
We have a staff of 45 dedicated employees to help us achieve our goals and fulfill our mission: To improve people’s lives by mobilizing the caring power of our community. To support the great work of our employees, we offer a total compensation package: salary, benefits, &amp; brand.&nbsp;&nbsp;
United Way of Southern Maine offers:&nbsp;
<ul><li>
Inclusive Health &amp; Wellness Benefits&nbsp;
</li>
</ul><ul><li>
Career Development&nbsp;
</li>
<li>
Retirement Plan&nbsp;
</li>
<li>
Sabbatical Program&nbsp;
</li>
<li>
Expansive PTO Package&nbsp;
</li>
<li>
Hybrid Work&nbsp;
</li>
<li>
An incredible team&nbsp;
</li>
</ul>United Way of Southern Maine is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices. We are dedicated to building a diverse staff with expertise and interest in serving our communities and encouraging persons of all diversity types to apply.&nbsp;
United Way of Southern Maine has identified a set of Core Values as our essential tenets. These define and describe who United Way of Southern Maine will endeavor to be in internal and external situations.&nbsp;
At United Way of Southern Maine, we are:&nbsp;
<ul><li>
Community Centered&nbsp;
</li>
<li>
Results Focused&nbsp;
</li>
<li>
Intentionally Collaborative&nbsp;
</li>
<li>
Committed to Excellence&nbsp;
</li>
<li>
Leading with Integrity&nbsp;
</li>
</ul>Applications are accepted through March 1st, 2024.  Please submit a cover letter and resume to Human Resources at <a href="mailto:hr@uwsme.org" target="_blank">hr@uwsme.org</a>.&nbsp;

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