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<h2>Purpose of Position</h2>The Director, Grants and Contracts, will solicit and manage grant and contract funding for Orange County United Way (OCUW). Under the direction of the Chief Development Officer, the Director, Grants and Contracts, will lead a team in soliciting and managing grants and contracts that fund the organization’s key areas of work, including the programs of United for Financial Security, United for Student Success, United to End Homelessness, and 211OC. This person will be a key member of the organization’s development team and directors’ team.&nbsp;<h2>Key Duties and Responsibilities</h2><ul><li>Manage the grants and contracts team, meeting annual revenue goals of $10M+</li><li>Develop proposals and applications to foundations, corporations, and government funders</li><li>Prepare regular reports to funders, including both financial and narrative outcome reports</li><li>Research potential funders and review opportunities to identify new funding sources</li><li>Develop&nbsp;program&nbsp;budgets, data,&nbsp;and&nbsp;scopes of&nbsp;work&nbsp;for&nbsp;grant/contract&nbsp;applications&nbsp;and&nbsp;proposals</li><li>Review grant agreements/contracts, recommend changes, and review modifications prior to grant/ contract execution to ensure adherence to&nbsp;regulations</li><li>Develop a comprehensive compliance plan for all grants and&nbsp;contracts</li><li>Monitor&nbsp;activities, deliverables, and expenditures&nbsp;to&nbsp;ensure the&nbsp;organization&nbsp;is&nbsp;in&nbsp;compliance&nbsp;with&nbsp;new&nbsp;and&nbsp;existing grants/contracts; recommend appropriate action to enforce compliance where necessary</li><li>Develop/implement policies and procedures related to grant/contract administration and compliance</li><li>Maintain an understanding of federal, state, and local regulations relating to grants/contracts</li><li>Provide guidance to staff regarding awarded terms, conditions, and regulations</li><li>Work with program and finance staff in tracking monthly expenditures related to grants/contracts; ensure expenditures are allowable and within grant/contract&nbsp;guidelines</li><li>Compile, prepare, and submit invoices and reports to funders with all required&nbsp;documentation</li><li>Ensure receipt of reimbursements from funders and process payments with&nbsp;finance</li><li>Ensure gift recognition is sent to funders and engage in ongoing donor stewardship</li><li>Work with marketing department and programmatic teams to ensure funder recognition</li><li>Establish and maintain cooperative working relationships with a variety of individuals, community groups, service providers, funders, and&nbsp;agencies</li><li>Conduct and attend meetings to provide information, enlist support, resolve issues, and plan/coordinate&nbsp;activities</li><li>Set up methods for effective project management from inception through&nbsp;completion</li><li>Use applicable computer databases and applications related to the&nbsp;work</li><li>Develop and maintain record-keeping systems to ensure&nbsp;deliverables</li><li>Gather statistical data and other information&nbsp;required</li><li>Ability and willingness to meet in person with funders, team members, and other partners as needed</li><li>Maintain good public relations and provide clear spoken information via telephone, in writing, and in&nbsp;person</li><li>Maintain confidentiality of sensitive and confidential matters and&nbsp;information</li><li>Perform other duties as&nbsp;required</li></ul><h2>Core Competencies and Experience</h2><ul><li>Excellent written and oral communication&nbsp;skills</li><li>Experience with fund development, grants and/or contracts administration and&nbsp;management</li><li>Proficient in Microsoft Office (Word, Outlook, Excel, Teams, etc.), Zoom, database systems, and online grants management/application platforms</li><li>Knowledge of codes, statutes, and laws related to various federal, state, and local&nbsp;regulations</li><li>Ability to understand, interpret, and apply legislation, laws, rules, and&nbsp;regulations</li><li>Ability to analyze operations and procedures to make recommendations for improvement</li><li>Experience establishing effective working relationships with coworkers and the community</li><li>Ability to speak effectively before&nbsp;groups</li><li>Understanding of financial&nbsp;procedures</li><li>Ability to compile and analyze&nbsp;data</li><li>Coordination of complex statistical&nbsp;projects</li><li>Effective communicator over the phone, in person, and in&nbsp;writing</li><li>Organizational and time management&nbsp;skills</li></ul><h2>Job Requirements/Technical Knowledge</h2><ul><li>Bachelor’s degree</li><li>Four (4) years of related work&nbsp;experience</li><li>Supervisory experience</li><li>Demonstrated experience in fund development, grants/contract management, and&nbsp;reporting to funders</li></ul><h2>Employment Standards</h2><ul><li>Commitment to the mission and values of the&nbsp;organization</li><li>Self-motivated and able to work effectively with minimal&nbsp;supervision</li><li>Ability to represent program and Orange County United Way with public/private&nbsp;partners</li><li>A decisive and resourceful individual with the willingness to accept responsibility and take charge of results; able to work successfully with limited&nbsp;resources</li><li>Reliable internet connection and a quiet workspace free of&nbsp;disruptions</li><li>Must be available to work flexible hours</li><li>Access to a car, California Driver's License, car insurance and a satisfactory driving record are conditions of initial and continued&nbsp;employment.</li></ul><h2>Compensation</h2><h2>Commensurate with experience, education, and market; $90,000-$120,000/year; competitive benefits.&nbsp;</h2><h2>Physical Demands</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 10 pounds.<h2>How to Apply</h2><ul><li>Email cover letter and resume to:&nbsp;<a href="mailto:Recruiting@UnitedWayOC.org" target="_blank">Recruiting@UnitedWayOC.org</a></li><li>No phone calls, please</li></ul><h2>About Orange County United Way&nbsp;</h2>Orange County United Way is committed to leading the fight for equity by removing barriers, closing gaps, and leveling the playing field for everyone who lives here. Orange County United Way is hands- on, delivering programs countywide to improve lives in the community by working to ensure students succeed, struggling families find financial security, and homeless neighbors find a place to call home. For more information, please visit <a href="http://www.unitedwayoc.org/" target="_blank">www.unitedwayoc.org</a>.

Orange County United Way

Director, Grants and Contracts

Purpose of PositionUnder the supervision of the Sr. Manager, HMIS the CIE Network Specialist works to support the partner network for the GetHelpOC Community Information Exchange.&nbsp;Key Duties and Responsibilities<ul><li>Provide support through the GetHelpOC helpdesk for the network partners including functionality, data quality, and best practices.</li><li>Provision and de-provision authorized user access.</li><li>Provide oversight of partner network usage and engagement.</li><li>Follow-up with network partners on pending referrals that are outside of expected response to ensure meeting network standards.</li><li>Maintain regular contact with GetHelpOC Referral Managers and Care Coordination user staff as needed.</li><li>Participate in GetHelpOC partner meetings.</li><li>Provide routine network usage, standard, and key performance indicator insights.</li><li>Assist with GetHelpOC data clean up.</li><li>Assist with writing knowledge base articles.</li><li>Participate in GetHelpOC partner meetings.</li><li>Work cross functionally to assure partner communications and messaging is consistent and provides best in class direction for our&nbsp;partners.</li><li>In collaboration with the GetHelpOC team, ensure the participating agency adheres to GetHelpOC’s Policy and Procedures including data security.</li><li>Other duties as assigned. Responsibilities may change under manager discretion.</li></ul>Core CompetenciesAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; remains neutral and unbiased; remains open&nbsp;to&nbsp;others'ideas&nbsp;and&nbsp;tries&nbsp;new&nbsp;things.Oral Communication - Speaks clearly; listens and obtains clarification; responds well to questions; participates in meetings.Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.Professionalism - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of the organization.Job Requirements /Technical Knowledge<ul><li>Associate’s or Bachelor’s degree, or three years’ equivalent experience</li><li>1+ years working in the health and human service field preferred</li><li>1+ years with experience in Salesforce or equivalent preferred</li><li>Ability to maintain a positive, professional, and a discreet demeanor</li></ul>Compensation<ul><li>$24.00 - $27.00/hour with competitive benefits.</li></ul>Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 10 pounds.Send Resumes To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org/" target="_blank">www.unitedwayoc.org</a>&nbsp;

CIE Network Specialist

Job Title:&nbsp;Resource Development InternPosition Timeframe: August 26, 2024&nbsp;thru December 13, 2024Position Type:&nbsp;Non-Exempt Part-Time (approx. 10 hours per week)Salary Range:&nbsp;$19 hourly (paid in two installments: the first paid halfway through internship ($1520), the second upon completion ($1,520). Total Compensation per semester $3,040.&nbsp;What it’s like to work at United WayAre you a person who thrives on change and a fast-paced environment? Are you passionate about making a difference in our community? Do you believe and practice equity by intentionally including everyone in society? If so, then you’ve come to the right place. Be part of a nimble team that adapts to meet the needs of our community. We strive to make impactful change so all people in our community feel valued, safe, and have the opportunity to thrive.We believe equity is achieved when systemic, institutional, and historical barriers based on race, gender, sexual orientation, and other identities no longer predict socioeconomic, education, and health outcomes.United Way is an equal opportunity employer and is committed to the ethics of diversity and belonging. We strongly encourage applicants from historically excluded groups to apply. If you feel your skills, and more importantly your passions align with our mission, we encourage you to apply even if you don’t meet 100% of the posted qualifications.Scope of PositionAre you passionate about making a difference in your community while gaining valuable career experience in sales and marketing? Join us as a Resource Development Intern at United Way of Larimer County and play a pivotal role in supporting our mission to create lasting change for individuals and families by identifying and securing funding for our nonprofit partners and programs. You will engage in diverse responsibilities that directly impact our efforts to build strong corporate and individual donor relationships and secure vital financial support for our programs. Your primary responsibilities will involve identifying new corporate partnership opportunities, retaining current donor relationships by stewarding and engaging specific donor databases, and ensuring exceptional customer service for all our corporate and individual donor accounts.Key Responsibilities&nbsp;<ol><li>Engage in donor retention efforts: Manage stewardship through calls and handwritten notes, maintain donor databases, and ensure excellent customer service.</li><li>Cultivate and nurture relationships with donors: Focus on renewing gifts annually and enhancing engagement and support.</li><li>Develop business partnerships across Larimer County: Network through professional organizations and events, and steward corporate gifts from local, regional and national companies.</li><li>Implement and manage departmental plans: Assist in event logistics and communications, and support special projects as assigned.</li><li>Maintain clear communication with staff and provide administrative support: Include soliciting in-kind donations and active participation in meetings.</li></ol>Preferred Qualifications&nbsp;<ol><li>Currently enrolled in a college degree program, preferably in a relevant field such as nonprofit management, Sales, business administration, marketing, or a related field.</li><li>Previous internship or relevant work experience is a plus.&nbsp;</li><li>Genuine passion for the non-profit sector and alignment with the organization's mission and values and commitment to equity.&nbsp;</li><li>Demonstrated ability to work effectively within a team environment, collaborating with colleagues to achieve shared goals.&nbsp;&nbsp;&nbsp;</li><li>Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.</li><li>Proficient written and verbal communication skills.&nbsp;</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and research tools is expected.</li><li>Enthusiastic about learning and implementing emerging and best fundraising practices.&nbsp;</li></ol>Benefits&nbsp;<ol><li>Ignite Your Impact: Step into a world of invaluable experience in nonprofit resource development and fundraising, where every moment shapes your ability to create real change.</li><li>Chart Your Success Path: Receive personalized mentorship and guidance from seasoned pros, unlocking secrets to success in sales, marketing and fundraising that set you on an accelerated path to achievement.</li><li>Connect and Conquer: Seize exclusive networking opportunities within the local, regional and national companies, building connections that pave the way for future career opportunities.</li><li>Empower Your Journey: Enjoy the freedom of a flexible schedule and the potential to earn academic credit, maximizing your learning experience while charting your academic or career journey.</li><li>Impact Amplified: Make a meaningful mark by directly contributing to the betterment of lives within Larimer County, knowing that every effort you invest creates ripples of positive change for individuals and families.</li><li>Boost Your Resume: Showcase sales, marketing and fundraising contributions to a reputable national-level nonprofit for added recognition.</li><li>Join a Supportive Culture: Grow within a nurturing team, benefiting from valuable mentorship and collaborative learning.</li></ol>COVID-Safe We are committed to maintaining a safe and healthy workplace for all employees.&nbsp;UWLC employees are required to be fully vaccinated against COVID unless they have received an exemption due to a medical condition.

United Way of Larimer County

Resource Development Intern

PURPOSE: The Marketing and Communications Director provides leadership for the planning and direction of all aspects of media and public relations, communications, event management, marketing strategy, systems, ad processes in support of the organization’s overall strategic direction and community impact priorities. This position serves as a key member of the Executive Leadership Team and counsel to the President and key volunteers.Key Functions:<ul><li>Develop and implement an integrated strategic communications plan to advance United Way’s brand identity; broaden awareness of its programs and priorities; and increase the visibility across key stakeholder audiences.</li><li>Identify challenges and emerging issues. Work with leadership team and staff to recognize internal and external communications opportunities and solutions and define and execute appropriate strategies to support them.</li><li>Create and manage Affinity Groups to fulfill United Way’s mission.</li><li>Function as an effective brand steward, providing peer-to-peer leadership, training, and support to help all staff to deliver the ideal messaging at all times.</li><li>Coordination with development of marketing support for annual donor campaign including printed materials, donor communication plans, digital presentations, direct mail and events.</li><li>Work with all departments to integrate marketing and communications strategies.</li><li>Follow progress of United Way Worldwide in branding, marketing and communications tools, and research.</li><li>Proactively develop targeted stories for placement in all communications channels, including print, internet, radio, and television outlets.</li><li>Provide talking points for staff and volunteers that reflect feedback from donor research and current-year business plans, and clearly support the mission of United Way.&nbsp;</li><li>Develop, manage and monitor/track implementation of new opportunities to raise awareness of the United Way brand locally.</li><li>Develop, manage and monitor/track implementation of year-round communications, advertising, printing, and publications.</li><li>Develop, manage and monitor/track in implementation of annual report, newsletters, campaign video and other marketing material as needed.</li><li>Participate in on-line training, webinars, and when possible, attend seminars to keep abreast of industry and system best practices and enhancements.</li><li>Develops, manages, and monitors organizational-wide social media strategy that aligns with United Way of York County, SC’s Strategic Plan.</li></ul>&nbsp;Responsibilities and Duties:<ul><li>Oversee Marketing Committee to ensure objectives are met as outlined in United Way’s Strategic Plan.</li><li>Other duties as assigned to achieve the mission of the UWYC.</li><li>Work outside normal office hours when required to include early mornings, evenings and weekends.</li></ul>Key Skills:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Commitment to excellence and to the mission of United Way of York County.</li><li>Ability to build and maintain relationships with diverse groups with a focus on customer service excellence.</li><li>Ability to appropriately present information and data in written, electronic, and oral forms to diverse target markets.</li><li>Manages quickly changing priorities and resulting work flow; demonstrate ability to manage and prioritize tasks and meet deadlines.&nbsp;</li><li>Ability to work well as a “team player”, yet able to work independently when necessary.</li><li>Internally motivated to recognize and act on opportunities to further the mission of UWYC.</li><li>Extensive knowledge of Microsoft Office software (Word, Excel, Power Point) essential.</li><li>Excellent promotional skills, excellent communications skills, and extensive writing and edited experience and skills with a variety of print and online communications media.</li><li>Ability to produce high quality, persuasive written materials suitable for general public understanding, requiring minimal revision.</li><li>Proven ability to effectively manage projects including meeting tight deadlines.&nbsp;</li></ul>United Way Professional Core Competencies for all United Way StaffCompetencies for working toward a world of economic and social opportunity for all.&nbsp;<ul><li>Mission Focused:&nbsp;The United Way’s top priority is to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: &nbsp;The United Way understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: &nbsp;The United Way understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: &nbsp;The United Way is dedicated to shared and measurable goals for the common good: creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand-Steward: &nbsp;The United Way is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>Job Requirements:<ul><li>Education:&nbsp; Minimum of Bachelor’s degree in marketing,&nbsp;communications, or journalism preferred</li><li>Three to five years of relevant work experience.</li><li>Well-defined track record both as a talented storyteller AND as a relationship-building project manager.</li><li>Demonstrated excellence in writing, storytelling, and content creation.</li><li>Proven experience creating ad executing strategic communications plans.</li><li>Ability to develop content on traditional and digital platforms.</li><li>Solution-oriented, project manager.</li><li>Relationship builder and collaborator.</li><li>Experience creating an organization’s core messaging collateral (annual report, one-page overview, etc.) required.</li><li>Experience with content management platforms essential.</li><li>Experience communicating to corporate and donor audiences.</li></ul>Physical Demand:<ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.&nbsp; The employee frequently is required to reach with hands and arms.&nbsp; The employee is frequently required to stand, walk, and may occasionally be required to stoop, kneel, crouch, or crawl.&nbsp; The employee must occasionally lift and/or move up to 30 pounds.&nbsp; Must have a valid Driver’s license.</li></ul>The above statements are intended to describe the general nature and level of work being performed by the individual in this position.&nbsp; They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of the position.United Way of York County, SC is committed to a policy of equal employment opportunity (EEO) in recruitment, hiring, training, and promotion of persons based on merit, qualifications and competence.

United Way of York County, SC

Marketing and Communications Director

Provides implementation, strategic and operational direction for a comprehensive 211 program including the operation of the 211 contact center for UWSK’s 10-county region and kynect resources Program for the 10 county area plus the 14 county area for Louisville and Elizabethtown. Establish and maintain 211 as the community resource that improves lives by connecting families and individuals with needed assistance.&nbsp; Ensures UWSK and Inform USA quality assurance guidelines and standards are operational.&nbsp;Leads community outreach efforts for program.KEY RESPONSIBILITY AREAS:<ol><li>Provide management and oversight for 211 contact center and kynect resources Program.</li><li>Ensure ongoing performance quality of center and staff by collecting statistical data and observing/monitoring daily operation.</li><li>Participate with the 211 state groups and partnerships to create a better statewide service/program.</li><li>Assure compliance with identified KPI’s and Inform USA standards.</li><li>Develop and maintain in-depth knowledge of the database systems, including but not limited to data entry, reporting, system maintenance, etc.</li><li>Maintain knowledge and understanding of community resources, including information from the database and daily updates via Intranet and written resources.</li><li>Have comprehensive knowledge of the taxonomy system used for the resource database.</li><li>Participate in hiring processes for 211 Operations.</li><li>Manage, develop/train and direct an effective staff team (including interns as available) to support all areas of 211 operations.</li><li>Provide oversight and guidance on decisions globally affecting the resource database and website.</li><li>Develop annual budget for 211 operations, incorporating all contracts, projections and realistic estimates for the year. Provide oversight and direction in the implementation of the approved budget.</li><li>Maintain knowledge of all telephone and contact center equipment and software.</li><li>Identify/project annual equipment demands, including upgrades or replacements.&nbsp;</li><li>In conjunction with Executive Management, negotiate/secure contracts, MOUs, MOAs and agreements related to 211 operations.</li><li>Ensure implantation of 211 operations grants, contracts and agreements are implemented, and that full compliance is sufficiently documented.</li><li>Participate in resource development efforts as requested.</li><li>Maintain active role in the community via boards, coalitions and workgroups that tie directly to the mission of 211, such as Vision Council and Emergency Food &amp; Shelter Program. Ensure staff participate where required and needed.</li><li>Develop strategic partnerships with media, government, service providers, state organizations, etc. to support the mission of 211.</li><li>Report to donors and the public on a regular basis on data collected by 211 and disseminate information on unmet needs and community issues as identified.</li><li>Maintain and annually update a Continuity of Operations Plan (COOP) for 211.</li><li>Prepare self, staff and volunteers for emergency deployment or activation during disasters.&nbsp;</li><li>Serve as backup contact specialist.</li></ol>

Director of 211 Contact Center Operations

General Description:&nbsp;The Campaign Associate will support the planning, organizing, implementation and successful completion of all campaigns within an assigned group of accounts in the workplace development department.&nbsp; &nbsp;They assist United Way staff in the development and implementation of workplace campaigns.&nbsp; Campaign Associates lend their expertise and energy to help United Way expand their efforts, reach new markets and broaden the base of community giving.&nbsp;&nbsp;Season estimation: August 2024 through November 2024.&nbsp;Duties and ResponsibilitiesAccount Management<ul><li>Meets with (Employee Campaign Managers) (ECMs) and campaign committees to plan, organize and schedule employee campaign, maintaining continuous contact to provide support for leadership, providing guidance and direction</li><li>Validates account information for each campaign/prospect and collects payments and pledges during and after campaign.</li><li>Makes calls as required for initial contact of individuals/groups/organizations for campaign solicitation.</li><li>Emphasizes the use of model best practice employee campaign fundraising techniques and suggests improvements and strategies to meet fundraising goals</li><li>Facilitates delivery of campaign materials and arranges for speakers, videos, agency tours, etc. to demonstrate United Way’s mission and work.</li><li>Attends Campaigns and presents UWBC’s message and mission at employee group meetings.</li><li>Ensures campaigns stay on track and ECMs report results according to prescribed timetable.</li><li>Updates prospect and account contact information in database for the Development team.</li></ul>Administrative Tasks<ul><li>Writes all appropriate correspondence.</li><li>Completes the required campaign tracking documents and evaluation forms.</li><li>Verifies, updates and maintains account information for each assigned account in Andar (CRM platform).</li><li>Research businesses, prospects, and lapsed accounts as needed by Development team.</li><li>Documents all conversations, contacts, and/or activities in individual and corporate accounts.&nbsp;</li><li>Makes phone calls as needed to confirm/update data including campaign dates, thank donors, invite donors to&nbsp;upcoming events, etc</li><li>Organizes and manages campaign supply inventory (brochures, posters, etc.).</li></ul>Experience and Requirements:&nbsp;<ul><li>Associates degree, or four years related experience and/or training; or equivalent combination of education and experience in progressively more responsible job-related positions, preferably in fundraising and sales.</li><li>Sales, customer service or account management experience preferred, but not required.&nbsp; Success is measured in part by attainment of a dollar goal.</li><li>The individual must be able to work a flexible schedule, have basic business knowledge, and be able to professionally represent oneself as well as represent United Way of Broward County in a positive manner.&nbsp;</li><li>Must be a team player, organized, detail-oriented and able to follow through on multiple projects simultaneously.</li><li>Must be willing to attend internal and external events outside of the work schedule.</li><li>Will be required to drive to various accounts in Broward County MUST have reliable transportation.</li><li>Skills in verbal communication required, including clear presentation of information and ability to influence others.&nbsp;</li><li>Must be able to communicate with individuals at all levels of an organization.&nbsp;</li><li>Must be able to use basic computer programs, such as Word and Excel.&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Campaign Associate (Seasonal/Temporary Assignment)

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: In collaboration with the Major Gifts team, the Major Gifts Officer (MGO) will be responsible for helping United Way of Broward County (UWBC) reach its fundraising goals by identifying, cultivating, soliciting, and stewarding major gifts. MGO will work closely with the Director, Major Gifts (DMG) to cultivate donors and prospects within the Major Gifts revenue streams: transformational giving, major gifts of $10k plus, planned giving, foundations, and capital campaign.&nbsp; In addition, the MGO will develop strong Donor Relations through individual and collective outreach, communication, and events to ensure retention and promote increased giving.&nbsp; Responsibilities will also include supporting the coordination and leadership of the Major Gift and Legacy committees.&nbsp; A portfolio of major gift donors and prospects must be individually maintained.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Implement overall Major Gifts strategy developed by DMG.</li><li>Identify, engage and re-engage donors, particularly those emerging as the next generation of potential philanthropic leaders.</li><li>Conduct individually tailored, one-on-one cultivation and solicitation meetings and work with appropriate volunteers to strategize and manage their cultivation and solicitation of targeted donors.</li><li>Identify and solicit new major gifts.&nbsp;</li><li>Connect United Way Staff and Board of Directors to new and/or prospective Tocqueville Society members.</li><li>Cultivate, steward and build trusted relationships with a portfolio of major donors and prospective major donors and legacy giving prospects to generate new and increased giving.</li><li>Effectively develop, organize, manage, support and motivate a volunteer team to aid in the identification, cultivation and solicitation of high capacity donors and prospective donors.</li><li>Partner with Major Gift and Development colleagues, for identification of prospects</li><li>Develop meaningful ways to engage major gift donors and prospects throughout the year including personal visits, executing unique events and volunteer opportunities to connect our members to the work United Way is doing in Broward County.</li><li>Create and implement a stewardship and recognition plan, including thanking donors, events and leadership registry.</li></ul>Other Job Duties:&nbsp;<ul><li>Maintains confidentiality of all materials, and uses judgment and tact in dealing with internal and external inquiries.</li><li>Understand the United Way of Broward concept, mission, purpose, philosophy and background to handle routine calls from public in an effective and diplomatic way.</li><li>Develops and maintains good working relationships with staff, board members, major donors, volunteers, agency representatives, and guests of the DMG.</li><li>Plans and prioritizes work to meet scheduled deadlines; adjusts personal schedule to assure completion of tasks, assignments, etc.</li><li>Works only under general supervision; uses discretion and judgment in the performance of daily duties.</li><li>Exhibits leadership and initiative in work habits and adhering to UWBC policies.</li><li>Performs other duties and assumes other responsibilities as assigned by the DMG.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree required (advanced degree or advanced certification such as CFRE preferred)</li><li>3-5 years of experience in development, advancement, or fundraising, with demonstrated success in nonprofit.&nbsp;</li><li>Ability to set goals strategically and oversee execution.</li><li>High level of discretion and ethical approach to fundraising.</li><li>Proven ability to interact and influence philanthropic leaders.</li><li>Experience motivating and managing high-profile volunteer leadership and senior executives.</li><li>Ability to work cross-functionally with various internal and external constituents.</li><li>Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.</li><li>Excellent written and verbal communication and presentation skills.</li><li>Proficiency in database management, Microsoft Office Suite, and other computer skills, as required.</li></ul>Supervise:&nbsp;Temporary staff;VolunteersCore Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer, and occasionally driving the United Way vehicle.&nbsp; Demands also involve protracted concentration.&nbsp; &nbsp;

Major Gifts Officer

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: The Development Officer (DO) is charged with implementing strategies within an assigned book of business, with a focus on growing revenue for UWBC’s community impact agenda.&nbsp; The position will strategize, create and implement year-round engagement plans that lead to effective and successful revenue generation to fuel our work.&nbsp;Also, the DO will identify, recruit and develop prospects for new business development on a year-round basis. New business may include new workplace campaigns, new corporate gifts, new sponsorships, grants and new gifts in kind for UWBC.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Serve as the lead United Way staff for a portfolio of select companies and organizations.</li><li>Collaboratively plan and execute their annual workplace campaigns to achieve revenue goals.&nbsp; The goals will be centered around the annual campaign, special initiative fundraising, sponsorship fundraising, grant funding and response to custom giving interests that align with UWBC’s mission.</li><li>Maintain current understanding of UWBC Community Impact work and be able to articulate to donors and the Broward community.&nbsp; Participate in internal and external committees to gain and keep current such understanding.</li><li>Develop individualized campaign objectives and key messages for accounts (liaison with other staff/dept’s as appropriate).&nbsp;</li><li>Work cross departmentally to coordinate year round donor/volunteer engagement opportunities connected to our community impact agenda to enhance fundraising campaigns.</li><li>Research, write and support grant applications as appropriate.</li><li>Work with staff members responsible for financial reports, pledge processing and data entry to ensure account data is accurate and information is collected, recorded and distributed accurately and timely.</li><li>Attend and assist with United Way events for fundraising and awareness including planning, implementation and evaluation particularly as they relate to campaign and outreach to new donors.</li><li>Work with Major Gifts team to identify and create pipeline of donors with growth potential.</li><li>Maintain current and accurate information in Andar database and CRM tools on all prospects and assigned accounts.</li><li>Performance evaluation to include feedback from direct constituents, both internal and external</li></ul>Required Skills:<ul><li>Experience in developing strategic plans for year-round corporate engagement.</li><li>Ability to work independently, making appropriate decisions with direction as needed.</li><li>Ability to manage relationships with constituents, both on a one on one and/or group basis.</li><li>Strong written and oral presentation skills.</li><li>Ability to work cross-functionally with Marketing, Finance, Major Gifts, and Community Impact to achieve position objectives and increase revenue.</li><li>Ability to organize, prioritize and meet deadlines.</li><li>Knowledge of business and social community.</li><li>Ability to work outside of standard office hours.</li><li>Experience with donor relations database and CRM systems.</li><li>Ability to analyze financial data to determine workplace strengths/weaknesses and develop innovative strategies to maximize results.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.&nbsp;</li></ul>Supervises:&nbsp;Campaign Associates, volunteers and interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree and/or at least 3 years’ experience in fund raising, sales or relationship building.</li><li>Focused sales/marketing experience with applied emphasis on customer relationship management.</li><li>Experience working with volunteers.</li><li>Experience working with or knowledge of United Way operations desirable.</li><li>Computer proficiency required in customer relationship management systems and Microsoft Office software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders&nbsp;</li><li>Excellent organizational, verbal and written communication skills.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>

Development Officer

United Way of Broward County fights for the health, education and financial&nbsp;prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred.&nbsp;</li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.&nbsp; 
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Case Manager - MISSION UNITED

United Way of Broward County fights for the Education, Health and Financial Prosperity of every person in our community.General Description:&nbsp;Responsible for developing and promoting United Way and its work to Broward County through media relationships, preparing announcements, newsletters, e-blasts, press releases, speeches, Op-ed and other written materials.&nbsp;Role focuses on generating favorable publicity with a major emphasis on expanding the public knowledge of UWBC.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Responsible for the overall supervision, training, and oversight of direct report(s).</li><li>Identifies plans, organizes, promotes and executes a year round public relations strategy, developing and maintaining media relationships and identifying new opportunities for public relations activities to enhance UWBC standing in the community.</li><li>Prepares internal and external communications, assuring accuracy and timeliness of communications such as; op-eds, press releases, speaking points, campaign materials, speeches, electronic newsletters, presentations, targeted brochures, flyers and invitations.</li><li>Responsible for photographing and shooting video for all UWBC fundraising events, volunteer events and special programs to communicate to the community.</li><li>Works on marketing materials and marking opportunities to help promote United Way.</li></ol>Other Job Duties:&nbsp;<ul><li>Coach, support, and evaluate team member performance, taking corrective action if needed.</li><li>Create and develops a PR work plan, timetable and performance expectations to meet established goals.</li><li>Takes lead in social media (Twitter, Facebook, LinkedIn, text to give as well as online donations).</li><li>Creates, monitors, and manages budgets for public relations activities.</li><li>Writes collateral material and assures publication and distribution according to special event timelines.</li><li>Represents UWBC and cultivates relationships with media contacts and sponsors, assuring proper follow up and follow through to assure excellent customer relations.</li><li>Must meet deadlines.</li><li>Achieves the Marketing and Communication Division goals for public relations.</li><li>Monitors public relations efforts, creates and prepares reports, analyzes and interprets data, and suggests strategy changes.</li><li>Takes responsibility for other assignments as they arise in the development of public relations activities.</li><li>Assists with development of communications plans by audience, product and channel.</li><li>Manages sensitive issues and crisis communications</li><li>Serve as a resource with Media Architect regarding updating the Website and assist with the sites re-design.</li><li>Assists the VP of Marketing and Communications in execution of marketing program strategies with the Board of Directors, volunteer committees, UWBC Divisions and outside organizations.</li><li>Coordinates planning and requests from other divisions that relate to special events, as appropriate.</li><li>Creates/seeks opportunities to extend the UWBC message to corporations (e.g., flyers, banners, billboards, etc.) in conjunction with campaign staff and the Marketing and Communications Division.</li><li>Responsible for the coordination of the organization’s photography needs and accompanies photographer with shot list, direction and retrieves name information at events.</li><li>Responsible for video production requests – event videos, campaign video, etc</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Ensures effective and timely marketing and communications support to UWBC staff.</li><li>Ensures communication efforts adhere to budget and brand guidelines.&nbsp;</li><li>Ensure projects for review, proofreading and approvals meet deadlines.</li><li>Assists in planning/implementing market research projects, and facilitates use in strategic development.</li><li>Assists in training staff on United Way’s brand and key messages.</li><li>Writes and edits copy for various applications (print, presentations, ads, press releases).</li><li>Assures work is performed within established policies and procedures.</li><li>Works in a team environment and will have close inter-departmental relationships with multi-department managers, developing, planning and implementing events to enhance the UWBC image.&nbsp;</li><li>Assists with the Annual Report and the Annual Community Impact Report</li><li>Formulates, writes, prepares, and publishes quarterly newsletter</li><li>Maintains accurate media list, including print, radio, television, and company newsletters.</li><li>Attends United Way functions some which may be after hours.</li></ul>Supervises:&nbsp;This position has no supervisory responsibilitiesEducation &amp; Experience:&nbsp;<ul><li>Bachelor's Degree or equivalent, including three years experience in public relations, advertising, communications, or marketing.&nbsp;</li><li>Prior supervision experience required.</li><li>Experience with video and photography.&nbsp;</li><li>Experience working with or knowledge of United Way operations desirable.&nbsp;</li><li>Superior writing skills.&nbsp;</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

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