field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

UNITED WAY OF MASSACHUSETTS BAYJob Description  United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities.   LOCATION: Boston, Attleboro, or Beverly, MA POSITION TITLE: Specialist, Campaign ServicesDEPARTMENT: Development  REPORTS TO: Senior Director, Campaign ServicesSTATUS: Full time, Non-Exempt (37.5 hours per week) SALARY RANGE: $55,000 - $60,000  ABOUT UNITED WAY  United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone-across races and ethnicities-to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.   THE OPPORTUNITY  The United Way of Massachusetts (UWMB) Bay is seeking a Specialist, Campaign Services who will embrace the work of the UWMB Development team becoming a more diverse and inclusive department through the practice of community-centric fundraising principles. We are assembling a fundraising team of passionate, committed, and justice-minded individuals to help United Way be the partner of choice for people who are passionate about thriving in community. Our partners are an inspired, growing, and diverse collective of champions who unite in their commitment to build more equitable communities where access to financial opportunity is universal, and prosperity is shared across race and ethnicity, and understand that the ability to make our region a better place to live rests with every one of us.   The Development department's charge is to unite, grow, and strengthen United Way's public and private partnerships, and leverage those partnerships to generate significant resources -- financial, talent, time, and connections -- with an emphasis on unrestricted support, to enable everyone across races and ethnicities to share in the wealth, knowledge, and resources available in our region.  POSITION OVERVIEW  THE OPPORTUNITY:  The Specialist, Campaign Services will administer electronic workplace giving campaigns to help nurture and grow investments in United Way's work and increase its impact in the region. While this role is primarily internally-facing, there will be multiple touchpoints with external stakeholders in the Greater Boston business and nonprofit communities. Relationship building, interpersonal skills and attention to detail will be essential to success in this role.   The organization is in the process of evolving our Customer Relationship Management (CRM) system and this position will be a key contributor in preparing the Development department for change and supporting the adaptation to a new platform. The Specialist will contribute to building complex systems from the ground up in partnership with members of the Development Strategy, Systems, and Operations team within the Development Division.  POSITION OVERVIEW: The Campaign Services Specialist is responsible for the first &amp; second level operational management of the "Enhanced Workplace Campaigns" through our (ANDAR) e-pledge products, delivering outstanding customer service to the Workplace Campaign donors and company representatives in support of United Way of Massachusetts Bay. The ANDAR program currently provides assistance to approximately 45 companies in managing their workplace giving campaigns. The Campaign Services Specialist serves as logistical and operational contact. The Campaign Services Specialist provides direction and support to staff, ongoing analysis of trends, and planning of year-round procedures and workflow. Responsibilities require the incumbent to gain in-depth knowledge of the systems used so as to understand how to creatively use features to meet customer needs, and to ensure the integrity of data in the donor databases and organization tables.Provide support to Relationship Managers, Development personnel, and workplace Campaign Champions before, during and after execution of Enhanced Workplace Campaigns.  KEY RESPONSIBILITES:What: Determine and deliver the set-up (content, campaign parameters and file transfer) of the ANDAR product.How: Provide first level management of "Enhanced Workplace Campaigns" in support of the Campaign Services primary function. Work with Relationship Managers in Development and company representatives to provide a superior experience to the donor. Utilize technical skills (specifically Excel) to manipulate and produce accurate files for upload. Gain in-depth knowledge of the systems to understand how to creatively use features to meet customer needs. Ensure that the appropriate designation catalogue is attached to each campaign. Work closely with Relationship Managers to ensure that their task of finalizing content and language with the client goes smoothly. Once content is finalized, update the system using HTML. Work with client to test system content and ensure satisfaction prior to system launch, setting proper expectations for the campaign.  Supply the system and firewall requirements to the Company for review and implementation by their IT. Liaise between Company IT, United Way IT and application vendor support as needed to triage and resolve technical issues.Provide company representatives with administrative and canvasser links to the system.Having confirmed launch date and tested all content and functionality, launch welcome emails through the ANDAR system. Launch reminder and broadcast emails through the system as requested by client.What: Provide second level Campaign Services support, guiding Relationship Manager with technical and procedural knowledge.How: Using knowledge of ANDAR and supporting products, guide the other team members in the advanced technical methods to fulfill Campaign requirements.Provide assistance to staff by answering questions, running reports, adapting work processes to meet business priorities, and provide input to aid in the development and delivery of ANDAR products. Participate in debriefing sessions after campaigns have ended.What: Serve as senior logistical and operational contact for ANDAR customers. Provide outstanding customer care to external customers.How: Provide customer care support via email and telephone to individual donors and company representatives. Work with IT and vendor support representatives to resolve issues as needed. Work closely with the Finance team to adjust pledge transactions upon request.What: Support weekly team meetings. Perform special duties or complete special projects as requested by Senior Director, Campaign Services or Senior Management Team.How: Help set agenda for team meetings. For special projects, utilize existing knowledge and departmental support to accomplish assigned tasks. Work closely with the Senior Director, Campaign Services to have a working knowledge of the department. Collaborate on Donor Servicing departmental decisions and work as a team to make synergistic decisions for continual improvement. Pool resources when possible to accomplish greater efficiencies.  REQUIREMENTS:<ul><li>Commitment to Diversity, Equity, and Inclusion and to the mission of the United Way of Massachusetts Bay.</li><li>2+ years of college or specialized training</li><li>Equivalent of up to 2 years related business experience</li><li>Strong attention to detail, communication, and inter-personal skills.</li><li>Prior experience in fast-paced customer service environment.</li><li>Proficiency with Microsoft Office products, including a strong working knowledge (intermediate to advanced level) of Microsoft Excel. Previous experience with a specialized database system is helpful.</li><li>Previous experience with CMS systems, HTML and JavaScript desirable.</li><li>Strong organizational skills and proven ability to manage and prioritize multiple tasks.</li><li>Proven ability to negotiate and manage conflicting priorities.</li><li>Prior work in the not-for-profit sector helpful.</li><li>Must work well independently and on a team.</li><li>Commitment to building cultural humility by continually learning and by actively promoting diversity, equity, and inclusion in all aspects of our work.</li><li>Reliable access to Internet and flexibility with hybrid work, with at least 1 day in the office at one of United Way's offices: Boston, Beverly, or Attleboro.</li></ul>BENEFITS: <ul><li>Health and Dental coverage - individual and family - premium cost share </li><li>Paid Time Off - 15 vacation days, 15 sick days, 11 paid Holidays, Floating Holidays, and Summer Fridays </li><li>Flexible Spending Accounts (FSA) </li><li>401(k) with match and an additional base contribution depending on years of service </li><li>Group Life and Long-term Disability </li><li>Serve United time off for volunteering </li><li>Optional employee-paid vision insurance </li><li>Hybrid work environment  </li></ul> For information on additional opportunities, please access our website at <a href="https://www.applicantpro.com/openings/unitedwaymassbay/jobs" target="_blank">https://www.applicantpro.com/openings/unitedwaymassbay/jobs</a>  For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://www.applicantpro.com/j/3379448-554005" target="_blank">https://www.applicantpro.com/j/3379448-554005</a>

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Specialist, Campaign Services

2 openings for this position.Job Title: Corporate Relations OfficerDepartment: PhilanthropyReports to: Chief Philanthropy OfficerClassification: Level II Location: AlbuquerqueExempt: Full-time, salaried, exemptORGANIZATION:    Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties:  Bernalillo, Sandoval, Santa Fe, Torrance and Valencia.  Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.UWNCNM brings together donors, businesses, nonprofits, government and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in north central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.   In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:      <ul><li>We value the visible and invisible qualities that make you who you are.    </li><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.    </li><li>We believe that each United Way community member, donor, volunteer, advocate and </li></ul>employee must have equal access to solving community problems.    <ul><li>We include diversity, equity, and inclusion practices at the center of our daily work.    </li></ul>We commit to using these practices for our business and our communities. PURPOSE:Responsible for planning, organizing, and implementing workplace giving campaigns to expand awareness of the vital work of United Way of North Central New Mexico (UWNCNM), and to increase donor participation and dollars raised to meet annual fundraising goals and year-round engagement. Supports the mission, values, goals, and impact agenda of UWNCNM which strives to be “best in class.” ESSENTIAL FUNCTIONS: Fundraising  <ul><li>Responsible for achieving a fundraising target of $1,500,000 or more through workplace campaigns.</li><li>Manages and develops existing workplace accounts and identifies and cultivates prospective accounts. </li><li>Builds and maintains positive and productive working relationships with CEOs, Employee Campaign Managers (ECMs), donors, prospects and volunteers, including those serving on Campaign Cabinet.</li><li>Develops and implements specific fundraising strategies within each assigned account to include Leadership Giving, workplace employee giving campaigns and community engagement.</li><li>Delivers motivational presentations to workplace campaigns/employee groups and supports their company fundraising events.</li><li>Identifies prospects and promotes adoption of DonorPoint, a one-of-a-kind platform to support the philanthropic goals of companies and individuals. </li><li>Works with the Corporate Philanthropy team to identify and create a pipeline of donors with growth potential.</li><li>Assists with the development of annual fundraising plans and marketing plans/materials. </li><li>Maintains updated and accurate electronic account data for all assigned accounts.</li><li>Collects company/employee data and pledge documentation from assigned accounts and works with Pledge Processing Team to ensure accurate, confidential and timely processing of donor information.  </li><li>Works with IT Team to understand and use electronic reporting tools/data regarding assigned accounts.  </li><li>Manages the work of assigned seasonal Campaign Coordinators and provides oversight and coaching. </li><li>Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks.</li></ul>Volunteer Recruitment and Development <ul><li>Identifies and assists with recruiting and training of volunteers, including Cabinet, Division and Section Chairs and ECMs. </li><li>Works closely with UWNCNM’s Corporate Engagement Manager to identify volunteer opportunities on behalf of workplace accounts and to build year-round engagement. </li><li>Ensures appropriate recognition of volunteers and donors. </li><li>Provides exceptional customer service and problem resolution in a timely manner. </li></ul>Other Duties    <ul><li>Supports fundraising for a leadership donor group, working with council members, committee chairs and donors to achieve fundraising and engagement goals and to assist with execution of special events. </li><li>Serves as primary contact for an outlying county to oversee and execute workplace campaigns, recruit committee members and volunteers, and support county-specific actions and special events.  </li><li>Develops and delivers training for Campaign Coordinators and Employee Campaign Managers. </li><li>Participates in the planning and execution of UWNCNM special events.  </li><li>Manages and/or supports other projects as related to the Philanthropy Team and campaign efforts. </li><li>Supports community issue involvement and development year-round, as assigned. </li><li>Identifies and writes grant proposals for corporate support. </li><li>Must attend monthly All Staff meetings in Albuquerque, New Mexico and other required trainings and meetings or as assigned unless other arrangements are made with your supervisor depending on the needs of 211 coverage.</li><li>Performs and completes other duties and special projects as assigned and needed.</li></ul>Core Competencies: Accountability/Results Orientation  Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Behaves ethically and honestly in all activities done on behalf of UWNCNM and the movement. Demonstrates a commitment to UWNCNM’s values, including diversity and inclusiveness. Decision-Making/Risk-Taking  Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards. Teamwork Collaboration  Contributes to the achievement of team objectives by helping others to complete tasks on their own initiative. Shares information/ideas with other team members. Carries out assigned work projects. Identifies ways to make a greater contribution to the team. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty. Relationship Management  Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system. Communications  Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment. Innovation/Creativity  Evaluates UWNCNM work processes, products, and systems. Promotes ways to continuously improve them. Encourages and guides others to consider alternatives to current work approaches and methods. MINIMUM REQUIREMENTS [EDUCATION &amp; EXPERIENCE]: <ul><li>Bachelor’s Degree</li><li>At least one year of fundraising/sales experience or equivalent in the nonprofit sector; or five+ years fundraising experience. </li></ul>ADDITIONAL REQUIREMENTS [SKILLS &amp; ABILITIES]: <ul><li>Experience working in a fast-paced and collaborative team environment, managing multiple priorities and projects, and meeting deadlines and exceeding expectations   </li><li>Exceptional interpersonal and communication skills, both written and verbal, and the ability to create and deliver compelling presentations  </li><li>Ability to work independently with minimal direction, showing initiative, creativity, self-discipline, effective time and project management skills</li><li>Ability to facilitate groups, work with volunteers, and build and maintain relationships with diverse constituents  </li><li>Willing to work flexible schedule, including some early mornings, evenings and weekends, to attend UWNCNM and community/corporate events  </li><li>Possession of a valid New Mexico driver’s license, current auto insurance, and daily access to a dependable motor vehicle due to extensive amount of driving required (mileage is reimbursed)   </li><li>Proficiency with technology including  multiple videoconferencing software platforms (such as Zoom) and Microsoft Office including Word, Outlook, Excel and PowerPoint  </li></ul>EQUIPMENT USED:<ul><li>PC and standard office equipment including but not limited to telephone, computer, copy machine, printer, scanner, fax machine and related equipment</li><li>Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering</li></ul>PHYSICAL REQUIREMENTS:UWNCNM is a hybrid workplace, with a schedule combining work-from-home on Mondays, Wednesdays and Fridays, with in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to work in-office on days other than Tuesdays and Thursdays, Additionally, the hybrid work schedule is subject to change to 100% in office work at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>Position requires long periods of sitting at a desk and computer to accomplish duties and to stand for limited periods of time. </li><li>Regular attendance is required in this position.</li><li>Must be able to operate a personal computer at an acceptable rate of speed.</li><li>Must have access to reliable internet when working from home.</li><li>Must be able to view computer monitors.</li><li>Job involves working occasional early mornings, evenings and weekends including but not limited to attending a variety of meetings and events. </li><li>Must have the flexibility to adapt schedule to meet evolving business needs as necessary.</li><li>Must possess a valid New Mexico driver’s license and have access to a dependable motor vehicle with insurance to use to attend offsite events, meetings, and other work activities.</li><li>Must be able to commute to the UWNCNM office building on designated in-office days.</li><li>Must be a New Mexico resident.</li><li>Ability to travel to work in a variety of locations throughout north central New Mexico.</li><li>May be required to lift and/or move up to 20 pounds unassisted and occasionally lift and/or move up to 40 pounds with assistance.</li><li>Must be able to perform the essential functions of the job with reasonable accommodation.</li></ul>SALARY RANGE: $50,000 - $60,000 salary per year dependent upon experience, 32 hours per week FTE (Full Time Employee).BENEFITS: Full-time employees (FTE) are eligible for health, dental, vision, life and long-term disability insurance, 403b retirement plan, flexible spending account, EAP, and voluntary insurance programs. We offer a tuition reimbursement plan, volunteer time off, and generous leave time. Part-time employees may be eligible for some of these benefits.UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.   This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.Interested applicants, or if you have additional questions, must submit a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by June 17, 2024.

United Way of North Central New Mexico

United Way of Central New Mexico

Corporate Relations Officer

Job Title: 211 Community NavigatorDepartment:  Community Impact Reports to: 211 Manager Classification:  Level IILocation:  AlbuquerqueExempt:  Full-time, hourly, non-exemptORGANIZATION:    Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of nine counties:  Bernalillo, Catron, Cibola, McKinley, Sandoval, Santa Fe, Soccer, Torrance and Valencia.  Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.  UWNCNM brings together donors, businesses, nonprofits, government and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in north central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.   In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:      <ul><li>We value the visible and invisible qualities that make you who you are.    </li><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education and financial stability of every person in every community.    </li><li>We believe that each United Way community member, donor, volunteer, advocate and </li></ul>employee must have equal access to solving community problems.    <ul><li>We include diversity, equity and inclusion practices at the center of our daily work.    </li></ul>We commit to using these practices for our business and our communities. SUMMARY:The 211 information and referral line of UWNCNM provides callers throughout Central NM and the Santa Fe area with information on a broad range of community, social, health and government resources. Under the direction of the 211 Manager, the 211 Community Navigator will support the work of United Way and our partners. The 211 Community Navigator will build capacity and structure to support the community by utilizing multiple information and referral software as well as a cloud-based phone software to help connect callers to services in the North Central and Santa Fe areas.The 211 Community Navigator will be trained to utilize both the iCarol and CX One platforms for data collection and provide navigation services to make referrals. Project assignments and participation level will progress based on evolving needs in the community and progression towards achieving the United Way of North Central New Mexico’s current and developing goals.ESSENTIAL FUNCTIONS:<ul><li>Navigate multiple information and referral software as well as a cloud-based phone system to provide callers from throughout Central New Mexico and Santa Fe Counties with information and referral services to health and human services, government agencies and community-based organizations.</li><li>Maintain accurate information and referral call records.</li><li>Manage resource database, including maintaining and updating community resources in iCarol (and other online databases if needed) using a standard service classification system (AIRS taxonomy) to facilitate the indexing and retrieval of community resource information.</li><li>Take on and lead one-time projects as assigned.</li><li>Meet regularly with the 211 Manager for support and guidance.</li><li>Monitor and report on call metrics such as wait time, call completion, and average call time to ensure adequate call coverage.</li><li>Monitor and report on call and website volume and referral data to determine current service use levels.</li><li>Support statewide United Way 211 programs with training on common I&amp;R practices, iCarol, and other community support methods.</li><li>Contributes to the organizational shared goal of raising funds to support the mission and initiatives.</li><li>Must attend monthly All Staff meetings in Albuquerque, New Mexico and other required trainings and meetings or as assigned unless other arrangements are made with your supervisor depending on the needs of 211 coverage.</li><li>Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks.</li><li>Performs and completes other duties and special projects as assigned and needed.</li></ul>CORE COMPETENCIES: <ul><li>Flexibility, independence, critical thinking, problem solving, and decision-making skills. </li><li>Ability to work in a team environment, with minimal supervision, to produce high  quality work and provide quality service.  </li><li>Demonstrate strong, effective communication skills – written and oral – including the ability to take high-quality notes in meetings. </li><li>Strong interest and learning and maintaining knowledge of resources in North Central New Mexico and Santa Fe areas. </li><li>Demonstrate social service abilities including maintaining boundaries, de-escalation, maintaining confidentiality, and sensitivity to working in a multicultural context.</li><li>Strong ability to build and maintain collaborative and productive working relationships with United Way of North Central New Mexico partners and key stakeholders. </li><li>Spanish language skills, including strong Spanish conversational, and or written Spanish Language skills a plus.</li><li>Demonstrate the ability to develop clear project plans and timelines, communicate with community partners/stakeholders, and monitor progress to meet agreed upon deadlines. </li><li>Effective project/time management skills. </li><li>Technology proficient, especially in designing and producing work products and plans. </li><li>Self-starter, flexible to respond to emerging needs, motivated and happy to work with minimal supervision. </li><li>Ability to work effectively with a diverse group of individuals. </li><li>This position is currently remote and on a hybrid schedule.</li></ul>MINIMUM REQUIREMENTS (EDUCATION and EXPERIENCE):<ul><li>High School Diploma or equivalent</li><li>Spanish language skills</li><li>Microsoft Office efficiency</li><li>Data Entry</li><li>Internet navigation </li><li>Strong customer service skills</li><li>Apply excellent listening skills </li><li>Should be respectful, sensitive, and empathetic to the feelings and problems of all people. </li><li>Perform independently with minimal supervision</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bilingual: Spanish &amp; English</li><li>Bachelor’s degree and at least one-year experience working in a social services and/or project coordinator role</li><li>Experience working in community outreach and/or engagement capacity</li></ul>EQUIPMENT USED:<ul><li>PC and standard office equipment including but not limited to telephone, computer, copy machine, printer, scanner, fax machine and related equipment</li><li>Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering</li></ul>Physical Requirements/Working Conditions/Dexterity:UWNCNM is a hybrid workplace, with a schedule combining work-from-home on Mondays, Wednesdays and Fridays, with in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to work in-office on days other than Tuesdays and Thursdays, Additionally, the hybrid work schedule is subject to change to 100% in office work at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>Position is primarily in a standard office environment and requires long periods of sitting at a desk and computer to accomplish duties and to stand for limited periods of time. </li><li>211 staff are required to wear a headset.</li><li>Must be able to work occasional early mornings, evenings and weekends including but not limited to attending a variety of meetings and events. </li><li>Must have the flexibility to adapt schedule to meet evolving business needs as necessary.</li><li>Regular attendance is required in this position. </li><li>Must be able to operate a personal computer at an acceptable rate of speed and to view computer monitors. </li><li>Must have access to reliable internet when working from home.</li><li>Must possess a valid New Mexico driver’s license and have access to a dependable motor vehicle with insurance to use to attend offsite events, meetings, and other work activities.</li><li>Must be able to commute to the UWNCNM office building on designated in-office days.</li><li>Must be a New Mexico resident.</li><li>Must be able to lift and/or move up to 20 pounds unassisted and occasionally lift and/or move up to 40 pounds with assistance.</li><li>Must be able to perform the essential functions of the job with reasonable accommodation.</li></ul>STARTING SALARY:  $24.00 to $27.00 per hour DOE (Bilingual: Spanish &amp; English preferred), 32 hours per week Full Time Employee (FTE) BENEFITS: Full-time employees (FTE) are eligible for health, dental, vision, life and long-term disability insurance, 403b retirement plan, flexible spending account, EAP, and voluntary insurance programs. We offer a tuition reimbursement plan, volunteer time off, and generous leave time. Part-time employees may be eligible for some of these benefits.UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.   This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.Interested applicants, or if you have additional questions, must submit a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by June 17, 2024.

211 Community Navigator

ABOUT US United Way of the Lowcountry unites the community to identify and solve our most critical issues.  We are dedicated to improving people's lives and creating community-level change.  Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that create opportunities for members of our community to achieve self-sufficiency.   United Way of the Lowcountry currently partners with corporate, foundation, individual, and government funders to address the community’s most pressing needs and drive sustainable results. In Beaufort and Jasper counties, we're working to create a brighter future for all.  We do this in two ways: by providing essential services that meet the immediate needs of our most vulnerable residents and by investing strategically in education and economic mobility programs. POSITION SUMMARY The Director of Major Gifts works with our executive leadership team to raise United Way of the Lowcountry’s resources, visibility, and relevance in our community and will be part of this dynamic team focused on raising over $5 million per year.  The Director of Major Gifts is responsible for managing a portfolio of major gift donors and prospects and is directly responsible for executing strategies that result in major gifts of $10,000+, and transformational gifts of $100,000+ by driving fundraising efforts and cultivating strong relationships with individual donors and major gift contributors. This role is focused on identifying, cultivating, and expanding individual, family, and private foundation gifts. The position leads the United Way’s Tocqueville Society ($10,000+ annually), individual giving programs, legacy giving, and endowment giving.  Reporting to the President and CEO this position will serve as a key member and leader of the Philanthropy Team.  PRIMARY DUTIES AND RESPONSIBILITES 1.    Fundraising Strategy Development:<ul><li>Collaborate with the Director of Philanthropy and the President &amp; Chief Executive Officer to set fundraising targets, monitor progress, and evaluate outcomes.</li><li>Develop and implement strategic plans to generate growth for individual giving, major gifts, planned giving, and endowment fundraising initiatives in alignment with organizational goals.</li><li>Identify potential new donors and funding opportunities to expand and diversify United Way’s revenue stream. </li><li>Work with the marketing &amp; communications team to create development materials, tools, and other necessary collateral supporting major gifts, grants, legacy giving, and endowment efforts.</li></ul>2.    Major Gifts and Donor Cultivation:<ul><li>Cultivate and maintain a portfolio of relationships with individual donors, families, private foundations, and other major gift prospects ensuring regular communication, cultivation, and engagement to secure significant contributions.</li><li>Establish and implement the infrastructure needed to grow the solicitation of major and planned gifts. </li><li>Develop and direct major giving strategies to retain existing donors and re-engage lapsed donors in tandem with Executive Leadership and the Board.</li><li>Work closely with board members and senior leadership to identify and involve key stakeholders in donor cultivation efforts.</li><li>Nurture strong relationships that develop the knowledge and understanding of each donor or prospect’s background.  Create a personalized, tailored approach for each donor using robust stewardship practices ensuring their continued engagement and investment in the organization.</li><li>Grow and reimagine the Tocqueville Society.  Manage a portfolio of up to 150 current and prospective Tocqueville Society donors.</li><li>Collaborate with Community Impact team to align donor interests with CI strategies and opportunities.</li></ul>3.    Endowment and Legacy Giving:<ul><li>Develop a comprehensive planned giving and endowment giving program in partnership with the President and CEO and volunteer leaders. </li><li>Identify and research potential new donors, including individuals, families, and foundations, interested in supporting the organization's endowment.</li><li>Educate donors and professional advisors about the benefits and mechanics of legacy giving, including tax advantages, estate planning strategies, and charitable gift vehicles.</li><li>Collaborate with leadership to integrate legacy giving into broader fundraising initiatives and campaigns, ensuring consistency and alignment with organizational goals.</li><li>Develop and implement donor recognition programs for legacy donors, including honor societies, memorial tributes, and other forms of recognition.</li><li>Stay informed about current trends, best practices, and regulations related to endowment management, planned giving, and legacy philanthropy.  </li></ul>4.    Metrics:<ul><li>Share portfolio report and fundraising metrics with the President &amp; CEO and  the Philanthropy Team.</li></ul>5.    Collaborative Partnerships:<ul><li>Collaborate with various departments within the organization to align fundraising efforts with programmatic initiatives and community impact goals.</li><li>Partner with Director of Marketing on development of collateral materials.</li></ul>EDUCATION AND EXPERIENCE<ul><li>A bachelor’s degree or its equivalent is required.  A master’s degree or other advanced degree in a related field is preferred. </li><li>CFRE Certification preferred.</li><li>5 or more years of professional work experience in a fundraising, development, sales, or marketing capacity with demonstrated results in meeting ambitious major gift fundraising goals. </li><li>Demonstrated skill and comfort in building relationships with board members, major donors, corporate executives, and government and community leaders. </li><li>Facilitation and presentation skills and experience.</li><li>Experience in working effectively in multicultural environments.  </li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION<ul><li>Knowledge of and experience with the Beaufort and Jasper counties philanthropic community desired.</li><li>Strong executive presence and professional demeanor.</li><li>Track record of securing 6- and 7-figure major gifts</li><li>Excellent organizational, project management, and time management skills.</li><li>Strong interpersonal, communication, and relationship-building skills, with the ability to engage and inspire donors around giving opportunities. </li><li>Superior ability to develop and sustain positive relationships with individuals of high net worth.</li><li>Excellent collaborator and team member, ability to work well with individuals at all levels of the organization.</li><li>Innovative, creative, and strong ability to execute new strategies to exceed revenue goals.</li><li>Ability to set expectations, establish priorities and manage multiple projects in a fast-paced development department.</li><li>Outstanding written communication skills—for proposal preparation, communications with donors, and reports (such as newsletters and annual reports)—and oral communication skills for individual and group interactions and presentations.</li><li>Self-motivated and creative. </li><li>Proficient in Microsoft Office Suite. </li></ul>BENEFITS<ul><li>Employer-subsidized healthcare plan. </li><li>Employer paid group dental, vision, and life insurance for employee.</li><li>Other voluntary insurance plans are available.</li><li>401(k) retirement plan with employer contribution.</li><li>Paid holidays, vacation, and sick leave time.</li><li>Four day work week from Memorial Day – Labor Day.</li></ul>United Way of the Lowcountry is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  United Way of the Lowcountry is committed to the full inclusion of all qualified individuals. As part of this commitment, UWLC will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.United Way of the Lowcountry | 1277 Ribaut Rd, Beaufort, SC  29901 | <a href="http://www.uwlowcountry.org" target="_blank">www.uwlowcountry.org</a>

United Way of the Lowcountry

Director of Major Gifts

Position: Housing Stability Program Coordinator  Department: Impact  Supervisor: Gina Nichols, Director of Family Stability   Employment Status: Hourly, Non-Exempt, Full-time, Grant funded through March 2025  Location: UWGLV office with regular travel to Carbon County   Hourly Rate Range: $27.00 to $30.00 Housing Stability Program Coordinator Position DescriptionThe Housing Stability Program Coordinator oversees the Emergency Rental Assistance Program (ERAP) in Carbon County, ensuring compliance with federal grant requirements and serving as a liaison with PA DHS. PRIMARY DUTIES AND RESPONSIBILITIES:<ol><li>This role is responsible for day-to-day program management, including fiscal administration and regulatory compliance. </li><li>The coordinator supervises contracted and temporary staff, manages all program operations, and oversees client interactions to ensure program objectives are met. </li><li>Maintaining accurate documentation and processes is also a key responsibility. </li><li>Additionally, this role involves developing outreach strategies, coordinating with community partners, providing training and support to staff to enhance program effectiveness, assisting in client intakes, and conducting landlord outreach.  </li></ol>This is a grant funded position expected to end March 2025. This position is in person in our office in Allentown, PA and requires frequent (mileage reimbursed) travel to in person meetings in Carbon County PA. Work Experience and/or Education for Housing Stability Program CoordinatorA minimum of three years of related work experience in a range of the following: project management, federal grants, and staff supervision. With specific demonstrated experience in managing federal grants including budgeting, reporting and documentation.Skills for Housing Stability Program Coordinator<ul><li>Proven skills in overseeing projects, ensuring compliance, and meeting deadlines. </li><li>Ability to maintain accurate records, analyze program data, and prepare detailed reports. </li><li>Experience in managing, training, and supporting staff, particularly in a social services or housing-related context. </li><li>Strong ability to liaise with various stakeholders, including government agencies, community partners, clients, and landlords. </li></ul>Reasonable accommodation may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer. Benefits Package The benefits package includes subsidized medical, dental and vision insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.  Remote Work Policy This position is expected to report to our office in Allentown, PA or in person at meetings in Carbon County PA for at least 70% of the work schedule. 30% of the work schedule may be done remotely.

United Way of the Greater Lehigh Valley

Housing Stability Program Coordinator

United Way of El Paso County is committed to improving the lives and futures of 
all people in the community. We bring together expertise, funding and volunteer 
support to positively impact education, health, basic needs, and financial 
stability. In partnership with others, we work to eliminate inequities experienced 
by diverse populations so that all people have a safe, healthy home environment, 
achieve their educational potential, and increase their financial stability. We 
commit to building bridges across cultural, racial, religious, and economic 
boundaries. 

 
POSITION: PARENTS AS TEACHERS CASE MANAGER 
 

REPORTS TO: Director of Early Childhood Initiatives 
 
Purpose: The Case Manager contributes to the achievement of United 

Way of El Paso County’s (UWEPC) mission, vision, and core 
values by addressing a key strategy: family home visitation 
programs. The Case Manager is responsible for providing 
needs assessment, service planning, and monitoring and 
evaluation of case management services to children and 
families enrolled in the Parents as Teachers Program, an 
evidence-based early childhood home visitation framework 
that builds strong communities, thriving families and children 
who are healthy, safe and ready to learn. 

 
MAJOR DUTIES &amp; RESPONSIBILITIES: 
The Parents as Teachers (PAT) Case Manager Responsibilities include: 

ï· Complete intake record and identify reasons for referral. 
ï· Assist participants enrolled in the PAT Program with basic needs. 
ï· Create and customize a service plan with each participant receiving case 

management services. 
ï· Monitor and evaluate the service plan as needed during services period. 
ï· Be in contact with the family monthly until terms on the service plan are 

addressed/provided/remedied. 
ï· Complete warm-hands off/referrals to entities in El Paso that are better 

suited/preferred to meet the needs of the PAT participants. 

 
Administrative Compliance for HOPES: 

ï· Complete data entry in data entry systems. 
ï· Maintain accurate and complete family file records. 
ï· Complete daily timesheets, staff weekly and monthly reports, monthly 

mileage and expense reports by set deadlines. 
ï· Participate in monthly reflective and administrative supervision sessions. 
ï· Recruit families to maintain a full caseload by conducting presentations in 

small or large groups. 


2 | P a g e 


ï· Request donations and incentives for active participants in the PAT 
program. 
 

Professional Development 
ï· Complete at least 20 hours of professional development each year. 
ï· Attend all grant-required trainings. 

 
 
CROSS-FUNCTIONAL RESPONSIBILITIES: 
Community Engagement 

ï· Work effectively with other teams at United Way to provide appropriate 
support and value to partners. Leverage relationships to create additional 
opportunities with other organizations and individuals. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United 
Way of El Paso County’s mission, vision and core values becoming a 
defined community ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with 
local organizations, businesses and individuals. 


SKILLS AND COMPENTENCIES: 

Interpersonal Skills 

ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. 
Strong ability to distill and communicate complex issues and concepts to 
others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense 
of urgency, and sense of humor. 

 
Computer Skills 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, 
Excel), Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo 
Meeting, FaceBook Live, Microsoft Teams; Intermediate knowledge of case 
management software and workflow. 

Key Competencies 


3 | P a g e 


ï· Cultivates 

o Equity Mindset 

o Network Mindset 

o Learning Mindset 

ï· Think Strategically 
Applies appropriate strategic logic to decisions and initiatives. Identifies 
efforts that will have the greatest strategic impact. 

ï· Promote Collaboration 
Fosters a sense of teamwork, leverages differences, and facilitates the 
effective interaction and contribution of others to achieve goals. 

ï· Engage and Inspire 
Articulates and inspires commitment to a plan of action aligned with 
organizational mission and goals. 

ï· Inspire Trust 
Gains the confidence and trust of others through principled leadership and 
sound business ethics. 

ï· Innovate 
Champions new ideas and initiatives and creates an environment that 
supports innovation. 

ï· Focus on Community 
Ensures the delivery of exceptional service and value to the communities 
we serve. 

Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create 
real social change that leads to better lives and healthier 
communities. This drives their performance and professional motivations. 

ï· Relationship-Oriented: Understands that people come before processes 
and is astute in cultivating and managing relationships toward a common 
goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through 
meaningful engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the 
common good: creating, resourcing, scaling and leveraging strategies and 
innovations for broad investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in 
growing and protecting the reputation and results of the greater network. 

 
Diversity, Equity, and Inclusion (DEI) 

ï· Behaviors reflect a belief that individuals from diverse backgrounds lead to 
a more successful organization. 


4 | P a g e 


ï· Educates oneself about DEI issues within the organization and 
community. 

ï· Demonstrates a willingness to become aware of and address one’s own 
implicit biases. 

ï· Deliberately works to include individuals from underrepresented 
backgrounds in efforts both internally and externally as appropriate. 

ï· Identifies and integrates the tools and resources needed to create more 
equitable environments. 


Qualifications--Knowledge, Education and Experience 
Bachelor’s degree in subjects related to health and human services, education, 
health, sociology or related field is required. An equivalent combination of 
education, experience and skills and abilities will be considered. 
 
Bilingual (English/Spanish) is required. 
 
The ability to extend emotional support to families in crisis with a non-judgmental 
attitude, offering compassion and strength in an objective manner. 
 
Leadership qualities to include the ability to give direction and to work 
cooperatively with peers and accept direction as needed. 
 
Knowledge of the non-profit sector is essential. Knowledge of community 
resources and ability to access needed services for families. 
 
Successful candidate must also embody personal attributes of honesty, integrity, 
professional behavior, tact, sense of urgency, and sense of humor. 
 
Must be able to work a flexible schedule with the possibility of early morning, 
evening, and weekend work. 
 
The physical demands described here are representative of those that must be 
met by an employee. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions. While performing the 
duties of this job the employee is regularly required to sit, talk, and/or hear. 
Continual use of the hands with wrist and finger movement using a keyboard is 
required. Specific vision abilities required by this job include long hours viewing a 
computer monitor screen and occasionally lifting up to 25 pounds. 
 
The employee may occasionally travel using personal vehicle and/or work 
outside normal office environment. Must possess a valid driver’s license, current 
auto insurance, and daily access to reliable vehicle. 
 
Must be able to pass a background check. 
 


5 | P a g e 


The above statements are intended to describe the general nature and level of 
work being performed by the individual in this position. They are not intended to 
be an exhaustive list of all duties, responsibilities, and skills required of the 
position. Duties, responsibilities and activities may change at any time with or 
without notice. 
 
 
Job Classification: Full Time, Non-Exempt 
Salary Range $30,000 - $35,000 
 

This is a full time exempt position with competitive Benefits (Health, Dental, Life 
Insurance and Retirement Contributions). 


The United Way of El Paso County is an equal opportunity employer. We 
champion diversity, equity, and inclusion. We take action to ensure equal 
opportunity and all candidates are considered without regard to race, color, 
religion, national origin, age, sex, sexual orientation, gender identity, marital 
status, ancestry, physical or mental disability, veteran status, or any other legally 
protected status.

United Way of El Paso County

Parents as Teachers Case Manager

<h2>Bilingual Resource Navigator </h2>Reports To:                           Program Manager / Director of Community ImpactPay Range:                            $19.00 hourly Classification:                       Regular, Part Time, Non-exemptHours:                                    20-30 per weekThe Bilingual Resource Navigator is a frontline service provider who will work with clients requesting assistance in English, Spanish and other languages with interpretation services. The Resource Navigator will work to determine client needs, screen for eligibility for assistance, connect to community resources, apply criteria for assistance funds and provide financial education services through group workshops and individual counseling sessions.The Resource Navigator will receive training to work directly with clients in a group and one-on-one on financial education topics such as budgeting, decision-making, credit and related topics.Work will primarily take place in the United Way office and at designated locations in coordination with network and community partners. The position will involve some travel within Harrisonburg and Rockingham County.

Resource Navigator (Bilingual)

POSITION: RESOURCE SPECIALIST 
 

REPORTS TO: Family Resiliency Center Assistant Director 
 
Purpose: The Resource Specialist supports the mission of El Paso United 

Family Resiliency Center by greeting community members and 
connecting clients with resources to help promote healing and 
resiliency in the wake of the shooting on August 3, 2019. The 
Resource Specialist supports the efforts United Way of El Paso 
County as the backbone of the Family Resiliency Center under the 
direction of the Director. 

TIMELINE: The Resource Specialist is an immediate, temporary position starting 
May 1, 2024 – September 30, 2024. 

 
MAJOR DUTIES &amp; RESPONSIBILITIES: 
 
Client Services 

ï· Greet community members at the front desk as they approach the El Paso 
United Family Resiliency Center seeking support as a result of the tragic mass 
casualty event on August 3, 2019. 

ï· Greet internal and external customers, donors, and volunteers, fielding routine 
questions and inquiries. 

ï· Provide a welcoming and safe environment for community members to feel 
comfortable seeking care. 

ï· Update a directory of resources and points of contact as necessary to provide 
accurate information to community members seeking support. 

ï· Maintain accurate records of clients seeking care and obstacles faced to 
continually provide feedback to the Director on the need for evolving programs 
and resources. 

ï· Document all referrals and partnerships to facilitate necessary follow-through and 
information-sharing. 

 
Administrative 

ï· Maintain contact with all partners and stakeholders, including updating contact 
information (phone, email, mailing address) into a central database as 
necessary. 

ï· Answer, screen and direct incoming calls to the appropriate resource or staff 
member. 

ï· Responsible for reception TV monitor and content of slideshow. 

ï· Collect, open and distribute incoming and outgoing mail. 

ï· Answer emails for general inquiry regarding the El Paso United Family Resiliency 
Center. 

ï· Schedule and facilitate communication regarding meetings of staff and partners, 
including making arrangements for meeting spaces, sending invites and 
reminders, coordinating conflicting schedules, maintaining RSVP lists, registering 
guests, and securing vendors, as appropriate. 

ï· Maintain calendar for common spaces and facilitate room set-up, as appropriate. 


2 | P a g e 


ï· Collect, track, and report data related to the usage of the Center and services 
provided. Provide recurring updates and progress reports to UWEPC and 
partners on the services offered by the Center as well as the use by community 
members. 

ï· Collect, track, and report expenses incurred by the Center in an effort to provide 
services to the community, to include donations, grants, and in-kind resources. 

ï· Maintain purchase order system and purchase office (including postage), 
housekeeping and other miscellaneous supplies within established budget; 
ensures all supplies are stocked and available for staff use. 

ï· Keep all office equipment properly maintained including making sure copier and 
printers are properly stocked. Arrange for equipment maintenance. 

ï· Responsible for fixed asset inventory. 

ï· As requested, compose miscellaneous correspondence, emails, memos, reports, 
etc. using proper grammar, spelling and punctuation. 

ï· Coordinates schedules, makes and tracks appointments, and arranges and 
coordinates travel schedules. 

ï· Serve as liaison between Property Management and staff regarding Fire &amp; 
Safety, Business Continuity Plan, and other building announcements. 

ï· Serve as liaison between IT vendor and staff. 

ï· Supports department personnel by assisting with copying, faxing, filing, mailing, 
and other tasks of a similar nature. 

ï· Provide assistance to the Director, as needed. 

 
Community Partnerships 

ï· Maintain working knowledge of the status of programs, engagement, and 
initiatives to fully participate and provide status updates, when necessary. 

ï· Seek and maintain strong community partnerships with local service providers 
and potential supporters. 

ï· Cultivate a strong collaborative of response and engagement in the El Paso 
United Family Resiliency Center by convening partners to assess community 
needs and strategically execute programs in collaboration with partners. 

ï· Participate in recurring program and strategic meetings to assist in shaping the 
vision of UWEPC Community Impact products and partnerships in relation to the 
El Paso United Family Resiliency Center. 

ï· Advocate for UWEPC Community Impact products with community partners and 
stakeholders. Research new programs and services that may be relevant to the 
mission and values of UWEPC. 

ï· Develop and cultivate successful strategic business/personal relationships. 

ï· Facilitate relationships with potential sub-contractors for direct services to clients 
including reporting, and information-sharing. 

 
CROSS FUNCTIONAL RESPONSIBILITIES: 

 
Community Engagement 

ï· Work effectively with other teams at UWEPC to provide appropriate support and 
value to partners. Leverage relationships to create additional opportunities with 
other organizations and individuals. 


3 | P a g e 


ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United Way of 
El Paso County’s mission, vision and core values becoming a defined community 
ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with local 
organizations, businesses and individuals. 

 
Results 
Results are integral to the direction and the long and short-term success of community 
engagement. 
 
QUALIFICATIONS – KNOWLEDGE, EDUCATION AND EXPERIENCE 
 
Associate’s degree in subjects related to office administration, business, health and 
human services, non-profit or organizational management, or social services, plus two 
years of work experience and/or an equivalent combination of education and experience 
related to the duties of the position. 
 
Knowledge of the non-profit sector is essential. Skills in grant management, program 
management, case management and/or volunteer engagement are desired. 
 
Skills and Demonstrated Abilities 

ï· Strong leadership, verbal, and written communication skills; and strong 
presentation and interpersonal skills. 

ï· Strong writing, typing, and computer skills. Intermediate knowledge of MS Office 
applications. 

ï· Intermediate knowledge of social media platforms i.e. Facebook, Twitter, 
Snapchat, Instagram. 

ï· Must possess the ability to effectively and efficiently coordinate multiple projects 
and staff. 

ï· Ability to develop and execute strategic plans with multiple, complex tasks and 
projects. 

ï· Deep understanding of program performance measurement techniques, 
performance metrics, and evaluation principles. 

 
Personal Attributes 

ï· Works well with other people, including effective communication. 

ï· Works effectively in a dynamic, innovative and changing environment. 

ï· Pays attention to detail, accuracy and quality. 

ï· Works independently and take initiative to form strategies and accomplish tasks. 


Successful candidate must also embody personal attributes of honesty, integrity, 
professional behavior, tact, sense of urgency, and sense of humor. 
 

Other Requirements 

Must be able to work a flexible schedule with the possibility of early morning, evening, 
and weekend work. 


4 | P a g e 


 
Valid Texas or New Mexico driver’s license, insurance and vehicle required. 
The employee may occasionally travel using personal vehicle and/or work outside normal 
office environment. Must possess a valid driver’s license, current auto insurance, and daily 
access to reliable vehicle. 
 
The physical demands described here are representative of those that must be met by an 
employee. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. While performing the duties of this job the 
employee is regularly required to sit, talk, and/or hear. Continual use of the hands with 
wrist and finger movement using a keyboard is required. Specific vision abilities required 
by this job include long hours viewing a computer monitor screen and occasionally lifting 
up to 25 pounds. 
 
The above statements are intended to describe the general nature and level of work 
being performed by the individual in this position. They are not intended to be an 
exhaustive list of all duties, responsibilities, and skills required of the position. Duties, 
responsibilities and activities may change at any time with or without notice. 
 
 
Job Classification: Full Time, Non-Exempt Salary Range $30,000 - $35,000 
 
 
This is a full time non-exempt position with competitive Benefits (Health, Dental, Life 
Insurance and Retirement Contributions). 
 
The United Way of El Paso County is an equal opportunity employer. We champion 
diversity, equity, and inclusion. We take action to ensure equal opportunity and all 
candidates are considered without regard to race, color, religion, national origin, age, sex, 
sexual orientation, gender identity, marital status, ancestry, physical or mental disability, 
veteran status, or any other legally protected status.

Resource Specialist

United Way of Broward County fights for the Health, Education and Financial Prosperity of every person in our community.  General Description: Coordinates the identification of and linkages to resources and referrals for both youth and family participants onsite in a public school in Hallandale Beach. Coaches participants to reach personal goals, with a focus on goals enhancing stable housing. Participant population will be those facing economic hardship and potential housing insecurity.The Family Stabilty Program is provided within the Community Partnership School™ (CPS) program. CPS Care Coordination will take a two-generation approach to include Parent Engagement, Economic Development, and Educational Workshops. The Family Stability Program provides services, training, and educational opportunities to parents which parallel and mirror the enrichment and educational offerings their children access through participation in CPS.Primary Job Responsibilities &amp; Duties: <ol><li>Responsible for identifying strengths, needs, and risks for participants and their families to develop short- and long-term goals related to housing stability and financial prosperity. Following goal development, Care Coordinators will lead participants through the process of creating an individualized service plan to help ensure that relevant resources, services, and activities participants need to reach their goals are included in their care coordination experience. </li><li>Develops or updates service plans with participants and their families to address their needs and to facilitate referral to appropriate treatment or service providers or facilities.</li><li>Coaches participants and/or their families to achieve personal goals, develop life skills, and/or sustain success and wellness.</li><li>Conducts activities in a culturally responsive manner and monitors the service environment to maximize participant success and well-being.</li><li>Regular note taking and data management to measure activities and outcomes in the SureImpact database. </li></ol>Other Job Duties: <ul><li>Supports approximately 60 unique students and family units annually.</li><li>Advocates on behalf of clients and families for services, basic needs, and other related issues. </li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of community resources and procedures for referring clients to appropriate resources</li><li>Facilitates case consultation for client situations. </li><li>Establish case plan goals and will review with clients at regular intervals</li><li>Monitor client progress to ensure that clients are working towards a resolution of identified challenges</li><li>When appropriate, ensure successful case closure, documentation, and transition</li><li>Provides crisis prevention, intervention, and support services, as needed. </li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li></ul>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response effortsSupervises: This position has non-supervisory responsibilities.Education &amp; Experience: <ul><li>Bachelor’s degree with major coursework in social work, psychology, or other closely related field.</li><li>At least two (2) years of experience in motivational interviewing practices and/or techniques, eligibility determination, social referral/service work (including crisis prevention and intervention) or community resource referral, or closely related work with preferred experience working with persons with mental health conditions.</li><li>Knowledge of evidence-based practices, assessments processes, treatment planning, outcome measurement and quality management.</li><li>Experience working with low income,youth and families and/or other special population strongly preferred.</li><li>Ability to communicate effectively with a diverse audience.</li><li>Ability to work independently and in a team environment with a positive attitude and handling sensitive and confidential information with maximum discretion.</li><li>Proficiency required in Microsoft Office Products like: Word, Excel and other related computer programs.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

United Way of Broward County

Care Coordinator/Case Manager (grant funded)

General Description:  This grant-funded position will work to empower communities to promote alcohol and drug free lifestyles; build community structures to support those lifestyles; and encourage and support coordinated, systemic approaches to the prevention of substance abuse.Primary Job Responsibilities and Duties: <ul><li>Provides or arranges trainings, technical assistance, and workforce development for providers, community coalitions and Broward County residents related to Substance Abuse and Mental Health topics. </li><li>Works within the Commission on Substance Behavioral Plan Implementing Information Dissemination, Substance Abuse Prevention Evidence-Based programs or other promising practices. </li><li>Establishes both formal and informal alliances with organizations which have similar or allied goals, such as the School Board, local law enforcement, health care providers, community centers, and service providers. </li></ul>Other Job Duties: <ul><li>Manages and implements community initiatives such as Broward Youth Coalition, SBIRT and Florida Council on Compulsive Gambling.</li><li>Administers all pre- and post-program evaluation tools.</li><li>Meet with and enlist key local stakeholders, coalitions, and service providers to promote the goals of the United Way Commission on Behavioral Health and Drug Prevention</li><li>Organizes, coordinate or assist in the organization of activities, such as the annual Prevention Youth Conference, Health/Community Fairs,  Town Hall meetings, Broward Youth Coalition activities, Commission task forces and other events to support prevention awareness consistent with the Community Action Plan. </li><li>Responsible for completing all mandatory support documentation and data entry which complies with contract requirements for timelines and accuracy.</li><li>Responsible for prompt compliance with all Commission on Behavioral Health and Drug Prevention and/or United Way of Broward regulations and requirements.</li><li>Maintains productivity requirement and expected billable units per week.</li><li>Responsible and accountable for attendance at Commission Meetings supervision meetings, and audit preparation meetings.</li><li>Serves as a customer service role model to insure a positive relationship in interactions with all clients, the community, and peers.</li><li>Perform duties as needed and/or requested to support and maintain accreditation standards and continuous quality improvement of the Commission on Behavioral Health and Drug Prevention and United Way of Broward.</li><li>Must be able to work evenings/weekends and maintain reliable transportation.</li><li>Must be able to be at work on a consistent basis with regular attendance   and punctuality and be willing and able to handle all the duties and responsibilities of this position on a daily basis. </li><li>Responds appropriately and effectively to the diversity of co-workers, consumers and stakeholders. </li><li>Takes responsibility for other assignments as they arise in the development of United Way of Broward County Behavioral Health activities.</li><li>Coordinates planning and requests from other Divisions that relate to United Way of Broward County Behavioral Health and Drug Prevention.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:  Volunteers if applicableEducation &amp; Experience: Combination of education and experience represented by:<ul><li>Bachelor Degree or at least 4 years’ experience working in the Mental Health and Substance Abuse related field. </li><li>Experience in Human Services Substance Abuse/Mental Health, community organization, program outreach and training facilitation, required. </li><li>Certified Prevention Professional, preferred.</li><li>Administrative &amp; supervisory experience working with volunteers. </li><li>High proficiency required in MS Office: Word, Excel, PowerPoint, and other related computer programs.</li><li>Ability to function independently and work cooperatively as a member of a team.</li><li>Will be required to drive to various outreach locations in Broward County. MUST have a valid driver’s license and reliable transportation.  </li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

173 Jobs