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The Community Investment Manager willwork to transform multiple planes of data into strategic insights and revenue that create innovative solutions and outcome analysis to complex issues identified in our community.   This position leads the community investment teams and oversees UWECI Investment Process; planning, decision-making, monitoring and outcome measurement.  This position participates in and contributes to organizational strategic direction and represents the organization in a wide range of community projects and initiatives. The ideal candidate will have a strong background in research, data analysis, and project management. They will also be able to work independently and as part of a team, and they will have excellent communication and presentation skills.

United Way of East Central Iowa

Community Investment Manager

United Way of Greater Richmond &amp; Petersburg seeks a fundraising professional to grow, diversify and nurture relationships in a portfolio of leadership donors and prospects, with a focus on donations of $1,000 to $5,000. As a representative of United Way of Greater Richmond &amp; Petersburg, the Manager of Leadership Giving communicates the value of the organization to the community, creating a compelling case for donor engagement, programmatic successes, objectives and needs to individuals and groups. Through collaboration with various internal partners, the Manager of Leadership Giving is resourceful and self-motivated to meet fundraising, financial and other strategic goals while reflecting the strong character and dignity of the organization and the profession. This role is also responsible for building corporate partnerships and coordinating fundraising events. United Way of Greater Richmond &amp; Petersburg maintains a positive, challenging and engaging environment for its employees. Working at United Way offers personal and professional growth opportunities and a chance to be part of a team that is creating lasting change in our community and leading a movement to engage every local citizen in that change. We empower individuals and drive systemic change to provide everyone with a clear path to success. We do this by mobilizing the entire community – individuals, nonprofits, government agencies, schools and businesses – to collectively tackle our region’s toughest challenges. United Way of Greater Richmond &amp; Petersburg serves the region’s cities and rural areas alike, serving the cities of Richmond, Petersburg, Colonial Heights and Hopewell, as well as the counties of Charles City, Chesterfield, Dinwiddie, Goochland, Hanover, Henrico, New Kent, Powhatan and Prince George. Qualifications: Ideal candidate will have a minimum of three years’ experience managing donor programs that demonstrate success in attracting, retaining and stewarding donors; be a self-starter, independent and goal minded, eager to create and achieve activity and revenue goals; have impeccable ethics, and a demonstrated knowledge of fundraising practices; be comfortable creating and making formal and informal presentations and proposals that inspire and persuade; have event planning experience, and strong organizational skills. Must hold valid driver’s license. Bachelor's degree or equivalent required. Salary: Hiring range $50,000 to $65,000, depending on experience

United Way of Greater Richmond & Petersburg

Manager of Leadership Giving

The part-time position has a wide range of administrative duties of a moderately responsible and complex nature in support of the organization and CEO.  The coordinator processes and maintains financial and accounting records related to accounts payable, accounts receivable and purchasing with accuracy. The coordinator assists with month-end and year-end procedures, as well as managing maintenance and repairs of the building.  The coordinator is an active team member who contributes to the successes of each department and the organization’s ability to meet its mission.  PRIMARY JOB RESPONSIBILITIESAdmin<ul><li>Enter accounts payable invoices and process weekly payments.</li><li>Maintain accounts payable invoice records.</li><li>Reconcile credit card statements, track and code each purchase, and coordinate timely payment.</li><li>Work with all departments to make purchases and reconcile expenses.</li><li>Assist with month-end and year-end closing duties.</li><li>Receipt all donations received online, via phone or from staff, keeping accurate reports of received funds.</li><li>Prepare accurate bank deposits.</li><li>Assist team with campaign envelope processing and auditing.</li><li>Communicate with all stakeholders, both verbally and in writing, regarding pledges and payments. Prepare and mail monthly pledge reminders and donation acknowledgements.</li><li>Assist all incoming callers, and respond to emails received through the website contact us portal, providing exceptional and compassionate customer service.</li><li>Review submitted invoices, bills and expense reports to ensure they are accurate.</li><li>Prepare, process and track annual designation packets to include certifications and others requirements.</li><li>Retrieve donor reports from various databases for import to accounting.</li><li>Verify expenses to all vendors, code to proper accounts and prepare checks for signature.</li><li>Manage office inventory, key distribution, and assign security codes as needed.</li><li>Coordinate with accountant and database manager to ensure accurate tracking and timely delivery and receipt of detailed reports, monthly invoices, donations and reconciliation.</li><li>Develop, implement, and adhere to processes that improve workflow and creates a consistently safe environment for staff, volunteers and visitors.</li><li>Resolve day-to-day operational matters. Keeps up to date with general office equipment functionality.</li><li>Provide administrative support as needed, to CEO.</li><li>Maintain and track key organizational &amp; financial documents according to the document and destruction policy. Organizes &amp; files with accuracy.</li><li>Manage the phone system to ensure the main phone’s message is current and staff phone’s voice mail is set up and used properly.</li><li>Sorts and distributes mail.</li><li>Ensure segregation of duties to minimize errors and fraud.</li><li>Accept incoming packages and/or deliveries and manages contents by storing as appropriate with like inventory or delivering to appropriate recipients.  </li><li>Coordinate and arrange meetings, preparing documents, reserving and preparing meeting space, ordering food/beverages, and generally assisting with coordination and execution of meetings, as needed.</li><li>Support the campaign team with administrative duties related to donation reporting and donor stewardship. This may include processing thank you letters, annual tax letters, billing for pledges as requested by donors, and providing information related to gift investments and impact to donors as required.</li><li>Assist the team with organizing documents, maintaining records, and coordinating meeting detail.</li></ul>Facility<ul><li>Manage daily facility operations, maintenance, and security, and all vendors to ensure a safe, clean and well-functioning facility, at all times. </li><li>Coordinate the purchase of supplies, manages inventories and tracks all expenses.</li><li>Coordinate and schedule maintenance and cleaning activities to ensure facility is clean, safe, and sanitary. Coordinate assigned activities with outside contractors and vendors, as needed.</li><li>Communicate with all tenants and staff regarding activity that may impact building and parking during normal work hours.</li><li>Ensure adherence to the office security policies and procedures.  General</li><li>All team members will actively support disaster response and recovery with specific tasks and assignments, as needed.</li><li>Perform all duties in accordance with UWGBACC polices and procedures.</li><li>All team members will:</li><li>demonstrate respect and appreciation for diversity;</li><li>be an engaged member of the team and support the team’s overall success;</li><li>handle highly sensitive and confidential financial, legal, personnel and institutional information while exercising professionalism and discretion;</li><li>assess and take responsibility for own performance, seeking and responding to feedback;</li><li>maintain loyalty to UWGBACC organizational policies and procedures;</li><li>present an enthusiastic and pleasant demeanor to internal/external customers; and</li><li>perform other related duties as assigned.</li><li>Other duties as needed.</li></ul>Area of Responsibility% of time per pay periodHours per pay period (based on 24 hrs)Admin &amp; Facility~95%22.8 hrs.General &amp; Office Duties~5%1.2 hrs.Education and Experience:<ul><li>High School Diploma or GED required. Associate degree, preferred. </li><li>One to three years’ office experience, preferred.</li><li>Proficient with Microsoft Office (specifically Outlook, Word, Excel, and PowerPoint) is required; must have strong technical and analytical skills, and ability to plan and manage multiple tasks.</li><li>Work requires the ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports.</li><li>Position requires solid organizational, interpersonal, and communication skills.</li><li>Knowledge of business office procedures, and familiar with basic accounting concepts.</li><li>Excellent communication skills both verbal and writing.</li></ul>Qualifications<ul><li>Skill in establishing and maintaining working relationships with the team, volunteers, vendors and visitors.</li><li>Highly motivated with great organizational skills. </li><li>Demonstrates appropriate customer service attitudes and services in a variety of work settings.</li><li>Proficient in word processing, spreadsheets, Internet and presentation software.</li><li>Demonstrates a results orientation for delivering appropriate products and services in an accurate, complete and timely fashion.</li><li>Must be skilled in written and verbal communications, requiring the ability to read and write effectively and efficiently.</li><li>Extremely detail oriented with the ability to organize, prioritize, and meet deadlines.</li><li>Able to follow directions and work independently or with a group.</li><li>Knowledge of and experience with UW is desired.</li><li>Must have valid driver’s license, proof of auto insurance, and provide own transportation. Individuals are required to operate their vehicle observing legal and defensive driving practices.</li><li>Energy and enthusiasm are a must.</li><li>Values diversity and inclusion.  </li></ul>Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Moves about inside the office to attend meetings, access file cabinets, office machinery, etc. </li><li>Frequently operates a computer and other office machinery to compile and retrieve information, to draft and write, and to handle general and confidential paperwork.</li><li>Occasionally positions self to reach files, binders, etc. above the head and/or near the floor.</li><li>Occasionally must lift and/or move up to 40 pounds.</li><li>Constantly uses vision abilities including: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li><li>Frequently exchanges information in person and/or in writing via telephone and computer.  </li></ul>Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to work in a typical office setting and is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually at average levels.The information in this job description is designed to indicate the general nature and level of work performed by the employee and does not list all duties of the specific job. You will be assigned other duties. This is not a contract for employment.  United Way of Greater Baytown Area &amp; Chambers County is an at-will employer. This job description may be revised by your employer any time.

United Way of Greater Baytown Area & Chambers County

Admin Coordinator

POSITION SUMMARYThe Philanthropy Officer plays an integral role in growing a culture of individual philanthropy that is respectful and transparent to donors while meeting UWM’s fundraising needs. This position is responsible for designing and implementing an annual giving plan, along with supporting a major gifts program, to meet the position revenue goals. Reporting to the Senior Director of Individual Giving in Resource Development, the Philanthropy Officer is responsible for research, strategy, solicitation, and stewardship of annual gifts from a portfolio of leadership donors in the Palmetto Society. Palmetto Society are donors giving $1,000 to $9,999 annually. This position will work with the Director of Women In Philanthropy and Young Leaders Society to identify individual donors who have capacity to raise their giving. Successfully develops new and varied resources from donors, achieving specified benchmarks and improving relationships. This position focuses on relationship-building strategies that create consistent and positive experiences for donors. This position is responsible for stewardship process for gifts from donors giving $1,000 to $9,999.ESSENTIAL DUTIES &amp; RESPONSIBILITIES Workplace Campaigns <ul><li>Work closely with campaign managers to identify donors who are near or at the Palmetto Society level to establish a relationship with them in efforts to raise their giving. </li><li>Develop key relationships with leadership donors. </li><li>Recruit and retain Palmetto Society donors within workplace campaigns.</li><li>Perform year-round account research to identify new prospects and stay current on industry trends.  </li></ul>Donor Engagement  <ul><li>Manage the Palmetto Society Cabinet which is responsible for peer-to-peer growth of the Palmetto Society through their own community connections. Palmetto Society are those donors giving $1,000 to $9,999 annually. </li><li>Work closely with volunteers, and internal departments to set and accomplish annual and long-term goals to attract and sustain resources and engage and recognize donors year-round.  </li><li>Coordinating engagement and stewardship events for leadership donors.</li><li>Manage the acknowledgement process for donors giving $1,000 to $9,999.</li><li>Collaborate and work with Senior Director of Individual Giving, on events, strategies for individual giving and work as a partner in accomplishing individual giving revenue goals for UWM.</li><li>Collaborate with team members on special projects involving workplace campaigns and affinity groups.  </li><li>Utilize StratusLIVE (CRM) to record visits and communications, as well as gather and maintain accurate donor information.  </li><li>Develop and implement leadership giving growth strategies.  </li><li>Collaborate with the Community Impact staff and partners to understand and effectively articulate how leadership and affinity group donor dollars support UWM’s work in the community.  </li><li>All other duties as assigned.</li></ul> Leadership Giving ($1,000 - $9,999) <ul><li>Assist with creation and implementation of strategic plan for leadership giving, including prospecting, communications, cultivation, retention, moves management, and stewardship. </li><li>Identify prospective leadership donors inside and outside workplace settings by working closely with UWM’s Resource Development staff.  </li><li>Meet an annual individual giving revenue goal from assigned portfolio. </li><li>Conduct at least 50 unique in person meetings a year and record the results/information in StratusLIVE.</li><li>Work with Senior Director of Individual Giving to identify Palmetto Society members who have the capacity and interest in joining the Tocqueville Society or Tocqueville Step Up Program. Tocqueville Society are donors who give $10,000 or more annually to United Way.  </li><li>Work with the Senior Director of Individual Giving to identify Palmetto Society donors who are retired or are retiring from the workplace, that would like to stay engaged with United Way and have an interest in joining the Tocqueville Sustainers Legacy Program.</li><li>Promote leadership giving and advance donors to higher levels. Develop, in collaboration with the Marketing and Communications team, a compelling case for support. </li><li>Support the activities of the Palmetto Societies and affinity groups. </li><li>Conduct research and analyze and manage data and demographic information relevant to this donor segment.  </li><li>Research, identify, analyze, and communicate key donor trends, results, and opportunities to ensure continued growth in donors in revenues.  </li><li>Benchmark and measure retention and donor churn.  </li><li>Develop donor stewardship through engagement in personal visits, events, volunteerism, and recognition of contributions.</li></ul>CORE COMPETENCIES<ul><li>Effective Communication: Work effectively with volunteers and staff. Must maintain confidential information. Excellent interpersonal and relationship-building and written and verbal communication skills.  </li><li>Strategic Relationship Management: Work to understand, relate to, and engage constituents to improve their experience with UWM’s brand and generate more significant relationships with them. Continually builds and expands the network of donors.  </li><li>Customer Oriented: Listens to the needs, interests, and passions of the donor with an eye towards connecting them with UWM’s work in the community. Identifies, engages with, adapts to, and influences various types of individuals and organizations.  </li><li>Innovation and Creativity: Remain open to new ways of doing business. Recognizes and capitalizes on emerging opportunities. Flexible, adaptable, and open to change. Committed to continuous learning.  </li><li>Action Oriented/Results-driven: Demonstrate strong drive to achieve meaningful results and able to follow through on commitments. Work on concurrent assignments and meet deadlines.  </li><li>Cultural Competency: Able to understand, communicate, and interact effectively with people across cultures. </li></ul>REQUIRED &amp; PREFERRED QUALIFICATIONSRequired<ul><li>Two years’ experience in annual fund fundraising with demonstrated results in meeting goals in past roles.  </li><li>Goal-oriented, self-starter and ability to be strategic in fundraising strategies.</li><li>Knowledge of development principles, fundraising techniques and ethics, including moves management donor strategies.  </li><li>Proven project management skills, including the ability to balance multiple projects in varying degrees of implementation. </li><li>Demonstrated ability with Microsoft Office (Word, Excel, PowerPoint), donor databases (for example StratusLIVE, Salesforce, or Wealth Engine). </li><li>Ability to travel throughout the area we serve. </li><li>Bachelor's degree required.</li></ul>

United Way of the Midlands

Director of Individual Philanthropy

Overall Purpose of this Role: The Individual Giving Manager is a frontline fundraising position responsible for creating and implementing strategies with donors who have a history of or capacity to make annual gifts ranging from $1,000 to $10,000. This role will serve as an internal liaison within the Resource Development department, partnering with colleagues to determine best strategies for effective solicitation and stewardship of current and prospective donors. The Individual Giving Manager will play a central role in managing the execution of the donor recognition and stewardship plan for donors of all levels, ensuring that the donor experience fulfills the HFUW strategic plan. KEY ACCOUNTABILITIES: Fundraising for Impact<ul><li>Serve as the primary party responsible for executing the $1,000 and $10,000 giving level.</li><li>Manage a non-static portfolio of no less than 85 donors to deepen their commitment and understanding of the organizational mission.</li><li>Thoughtfully engage cross departmentally, ensuring that preparation proceeds each donor interaction with a thoroughly defined plan to ensure continuation of donor conversations.</li><li>Develop individualized cultivation plans for leadership donors, with an emphasis on current leadership donors who have the capacity to grow their giving level.</li><li>Maintain appropriate and consistent communication and interaction with new and existing donors- providing an exceptional experience and relationship cultivation.</li></ul>Internal Collaboration  <ul><li>Meet and communicate regularly with other members of the Resource Development team to ensure alignment in strategy and to further build a culture of individual philanthropy within every department initiative.</li><li>Take initiative to identify opportunities to enhance the individual donor experience within the framework of a workplace campaign.</li><li>With support from the Resource Development Coordinator, oversee proper acknowledgement of donor gifts by drafting thank-you letters, greeting cards, memos, newsletters, reports, timely touch points and impact reports.</li><li>Work with Resource Development team to develop a strategy and build a pipeline for new prospects from outside of the organization’s existing portfolio.</li><li>Stay current with fundraising trends including, but not limited to, data management, software, research methodologies, and stewardship best practices.</li><li>Approach interactions with every HFUW department with empathy and collegiality… ensuring that they are included, as required, in the planning process early on. </li><li>Participate in special events throughout the year.</li><li>Contribute to organizational success by performing other duties as assigned.</li></ul> FUNCTIONAL COMPETENCIES / ACCOUNTABILITIES: ATTRIBUTIES AND BEHAVORS: <ul><li>Mission Focused: Create real social change that leads to better lives and healthier communities.</li><li>Relationship-Oriented: Cultivate and manage relationships toward a common goal.</li><li>Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network. </li></ul> QUALIFICATIONS<ul><li>Bachelor degree or equivalent combination of education and experience in fundraising or sales in lieu of degree.</li><li>Minimum of 2 years in political campaign, client service, sales and/or fundraising experience.</li><li>Previous non-profit development experience strongly preferred.</li><li>Experience with donor and/or sales customer relationship management (CRM) databases a plus.</li><li>Proficient with technology and utilizing the Microsoft Office suite.</li><li>Strong written communication and ability to develop correspondence for external audiences.</li><li>Strong verbal communication and confident in making “cold calls” to build relationships with new donors.</li><li>Current with fundraising trends including, but not limited to, data management, software, research methodologies, and stewardship best practices.</li><li>Collect and record all donor and prospect interactions in organization’s CRM.</li><li>Reliable transportation and valid driver’s license required. </li><li>Ability to work occasionally evenings and weekends, based on business need.</li></ul> PHYSICAL DEMANDS: Physical demands include sitting or standing for extended periods of time, bending, occasional lifting of items weighing up to approximately 25 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, fax and computer.  Demands also involve protracted concentration.  Job involves frequent and routinely intense public contact. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals.

RESOURCE DEVELOPMENT MANAGER (INDIVIDUAL GIVING)

Overall Purpose of this Role:      The Resource Development Manager manages investments in HFUW through year-round management of individual and business account portfolios. The Resource Development Manager is responsible for maintaining and building new and existing partnerships to ensure ongoing donor revenue, company gifts, and sponsorships to generate new revenue for the organization. Responsible for ongoing cultivation through engagement activities, preparing projections, developing account plans, updating forecasts and recording donor activity. Ensure timely recording and recognition of donor gifts. Continuously identify trends and opportunities to maximize revenue and increase donor loyalty. While each position is measured on individual outputs, collaboration and coordination are critical elements of Donor and Volunteer Engagement where success is realized by the overall organizational impact goals resulting from resources raised by the department. Key Accountabilities:<ul><li>Articulate HFUW’s mission and vision to diverse company and community audiences through group presentations and individual conversations.</li><li>Work with Director of Resource Development and departmental leadership to set measurable goals related to relationship management and account revenue forecasts that align with companies’ needs and social responsibility goals.</li><li>Identify innovative ways to develop resources, fundraise and cultivate new, existing, or lapsed donor relationships (sponsorships, corporations, businesses, corporate foundations, private foundations, Employee Resource Groups, etc.).</li><li>Thoughtfully influence partners to deepen their engagement through events, volunteerism, impact groups (Women United, Emerging Leaders, Mission United, Business United), programmatic work, etc., and increase their level of support and revenue to HFUW.</li><li>Provide partners with training and support to engage their networks and employees year-round through campaigns, engagement activities, impact groups, sponsorships, and volunteer opportunities.</li><li>Respond to donor/partner questions and requests; resolve issues in a timely manner.</li><li>Collect and record campaign data, evaluate results and proactively propose recommendations and improvements that lead to increased revenue to HFUW.</li><li>Maintain detailed records and reports to develop projections and update forecasts.</li><li>Ensure timely recording and recognition of donor gifts. Continuously identify trends and opportunities to maximize revenue and increase donor loyalty, sharing relevant updates.</li><li>Track revenue generation, retention, visits, and key business activity throughout the year in CRM via account dashboard(s); provide regular activity status; weekly revenue forecast reports, update projections to target, and account analysis to build and refine goals.</li><li>Maintain appropriate and consistent communication and interaction with new and existing partners, providing an exceptional experience and relationship cultivation.</li><li>Build meaningful, ongoing relationships with donors, volunteers, and advocates to encourage individual giving.</li><li>Responsible for daily partner engagement, preparing projections, developing account plans, updating forecasts, and recording donor activity.</li><li>Identify new partners that are inspired by social change and/or connect with HFUWS’s mission and vision.</li><li>Organize and execute special projects that support the greater development team and organizational goals.</li><li>Continuously navigate the development process and donor cultivation cycle effectively. </li><li>Collaborate with Marketing &amp; Communications to strategically share information, cultivate, and steward partners through tactics such as newsletters, social media, etc.</li><li>Collaborate with Volunteer Resource Center for strategic involvement of partners in volunteer activities to include signature volunteer events or customized initiatives.</li><li>Maintain organizational relationships with chambers and associations.</li><li>Represent the organization at community meetings and events as assigned.</li><li>Remain knowledgeable about HFUW’s services and products, as well as issues impacting the community we serve.</li><li>Participate in special events and community activities to raise HFUW’s profile throughout the year.</li><li>Other duties and responsibilities as assigned.</li></ul>Attributes &amp; Behaviors:<ul><li>Generates Revenue Through Appropriate Asks: Identifies new ways to drive and generate revenue; Identifies strategies and opportunities to best engage donors; Proactively identifies and qualifies individuals and groups to give to/support United Way; Asks for money and closes the deal.</li><li>Is Ambitious and Focused on Winning: Sets ambitious yet realistic goals; Persists when facing obstacles and comes back with a new approach and strategy to succeed; Conveys energy and passion about United Way’s work and mission; Is self-directed; Holds oneself accountable.</li><li>Manages Prospects: Gathers and uses data that supports requests for donations and other types of support; Connects donors’ and prospects’ interests directly to United Way’s work; Creates a strong case for support and successfully “sells” the idea, program, or funding opportunity to donor and/or supporter; Inspires commitment and support for United Way.</li><li>Persuades and Influences Donors: Listens to the needs, interests and passions of the donor with an eye towards connecting them with United Way community work; Expresses empathy and consideration for donor/partner needs; Identifies, engages with, adapts to and influences various types of people and organizations; Promotes an idea or vision effectively.</li><li>Uses Digital Technology: Manages and tracks digital campaigns including email campaigns, social media and digital advertising initiatives and analytics for United Way and partners; Understands and influences how digital technology and tools impact fundraising; Works with CI, MKTG/COMM, and others inside and outside the organization to create incredible user experiences and journeys to help United Way acquire, engage and retain supporters via social media.</li><li>Creates Win-Win Relationships: Understands United Way and donor objectives and where they intersect; Identifies tangible outcomes that benefit both parties; Identifies strategies and opportunities to build trust; Engages with donors year-round, not just during campaign season, to nurture and enhance relationships.</li><li>Builds Donor Loyalty and Retention: Develops and executes year-round engagement and retention plans for donor segments; Builds donor loyalty through personalized engagement, increasing average gift, and increasing involvement in giving, advocating, and volunteering with United Way.</li><li>Maximizes Lifetime Donor Value: Recognizes the ultimate goal of all relationship-building is to maximize Donor Lifetime Value—the cumulative contributions of the donor (financial, engagement, influence) over the course of their lives; Promotes a culture focused on helping every donor maximize their lifetime donor value and impact to the community through United Way; Avoids short-term “wins” if it jeopardizes the long-term relationship with the donor.</li><li>Is Culturally Astute: Is aware of different demographic and cultural groups; Realizes that cultural differences and similarities exist, without judging or assigning values to those cultural differences; Displays cultural knowledge and sensitivities and applies that knowledge to fundraising efforts; Builds relationships across different demographic groups in the community.</li><li>Is Visible with Donors and Community Leaders: Continuously builds and expands the network of donors; Is visible and known in the community; Recognizes and pursues new opportunities and engages key leaders in the organization to create and support plans.</li><li>Exhibits Business Acumen: Identifies, anticipates and adapts to changing market trends and business needs; Understands challenges and opportunities in the business environment; Has solid understanding of United Way products and services.</li><li>Focuses on Continuous Improvement: Stays current in the technical aspects of their field (e.g., tax law, employee engagement); Attempts to apply latest information on trends and best practices to continuously improve the work; Encourages and supports new ideas and new ways of doing things.</li><li>Takes Initiative: Recognizes and capitalizes on emerging opportunities; Recommends new ways of doing business; Meets donor needs in new ways; Stays current and anticipates market trends and technology that improve knowledge, communications and interactions.</li><li>Manages Data, Analytics, and Research: Manages donor data efficiently and accurately such as inputting donor visit notes, updating annual donor roster names and contact information, resolving conflicting data and information, producing ongoing donor and prospect research, recording donor communications as well as contact, biographic and preference information in donor database; Identifies and researches lapsed and potentially-lapsing donors and works to re-engage these donors.</li><li>Develops a Plan: Using community and donor data, creates plan(s) for identifying prospective donors and creating and positioning products.</li><li>Collaborates with Communications: Connects with communications to share how the donor would like to be recognized; Develops a strategy to build donor reputation in front of the appropriate audience(s).</li><li>Manages and Grows the Donor Relationship: Delivers on donor expectations; Does what it takes to satisfy the donor; Maintains donor relationship after the donation process is completed; continuously looks for new needs and opportunities for that donor and their community.</li></ul>PHYSICAL DEMANDS: Physical demands include sitting or standing for extended periods of time, bending, occasional lifting of items weighing up to approximately 25 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, fax and computer.  Demands also involve protracted concentration.  Job involves frequent and routinely intense public contact. EDUCATION AND EXPERIENCE:<ul><li>Bachelor’s degree required; equivalent combination of education and experience may be considered in lieu of degree.</li><li>Three to five years progressive development and/or sales experience.</li><li>Ability to solicit and work with diverse companies and net worth individuals.</li><li>Experience working with and/or leading volunteers preferred.</li><li>Excellent presentation/training skills.</li><li>Excellent written/verbal/listening skills.</li><li>Interpersonal skills needed to perceive and react sensitively to the needs and interests of potential donors.</li><li>Proven ability to network with donors, corporate leaders and other development professionals.</li><li>Experience working in a non-profit setting required; prior experience in a Central Florida-based non-profit organization preferred.</li><li>Ability to inspire confidence in United Way volunteer leadership, staff, professional advisors and potential donors.</li><li>Reliable transportation and valid driver’s license required. </li></ul> Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals.

RESOURCE DEVELOPMENT MANAGER (BUSINESS ENGAGEMENT)

This position is a hybrid role that requires a minimum of two days per week in the office located in Orlando, FL.  OVERALL PURPOSE OF THIS ROLE: Responsible for curating, developing, researching, writing, and disseminating communications for a variety of communication and public relations efforts including media releases, blogs, newsletters, feature stories, social media posts, video scripts, website content, and marketing collateral for Heart of Florida United Way and its programs. This position plays a key role in strategic communications that help advance Heart of Florida United Way’s mission and convey core values to a variety of audiences that engage with HFUW directly and indirectly. KEY ACCOUNTABILITIES: Writing<ul><li>Act as the primary copywriter for the organization providing copy for all communications ranging from marketing collateral, email newsletters, social media content, scripts, press releases, blogs, etc.</li><li>Display technical writing expertise based on the audience, media, tone, etc. of each piece. Transition between varying media yet maintain brand voice (e.g., a formal donor thank you letter to a playful social media post to a feature story profile on a board member).</li><li>Conduct research relating to assignments to ensure accuracy, data integrity, and relevancy.</li><li>Perform phone and in-person interviews of HFUW clients, donors, volunteers, and others in various environments. Capture and draft profile stories and related content based on interviews.</li><li>Proofread and edit copy drafted by others throughout the organization.</li></ul>Strategic Communications<ul><li>Develop working knowledge of organizational departments/programs to maintain accuracy and consistency in communication efforts.</li><li>Actively monitor national/local news stories and social media trends to make relevant content recommendations to incorporate into HFUW’s communications strategy.</li><li>Brainstorm and conceptualize original ideas for development of various types of campaigns, storylines, etc.</li><li>Communicate conceptual ideas in written or oral presentation to leadership and internal stakeholders.</li><li>Provide strategic and tactical ideas to support communication and campaign planning that meets organizational goals.</li><li>Lead editorial planning — managing workflows to effectively curate and implement omni-channel editorial content calendars. This includes sourcing information and interviews, conducting research and interviews, and contributing to visual storytelling efforts.</li><li>Support media relations efforts through crafting timely pitches, media materials, and media interactions.</li><li>Maintain and uphold organizational brand standards in all areas of work.</li></ul>General<ul><li>Collaborates closely on integrated communications projects like video, social media campaigns, etc. with other creators.</li><li>Participate as a collaborative member of the Marketing &amp; Communications team, attending weekly department meetings, updating project management dashboard, etc.</li><li>Assist in the execution of organizational events and initiatives.</li><li>Perform other duties as assigned.</li></ul> ATTRIBUTES &amp; BEHAVIORS:<ul><li>Mission Focused: Create real social change that leads to better lives and healthier communities.</li><li>Relationship-Oriented: Cultivate and manage relationships toward a common goal.</li><li>Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of HFUW and the greater network.</li></ul>PHYSICAL DEMANDS: Physical demands include sitting or standing for extended periods of time, bending, lifting of items weighing up to approximately 40 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, and computer. Demands also involve protracted concentration. Reliable transportation and a valid driver’s license are required, ability to operate passenger van and similar vehicles. The job involves frequent interactions with internal and external customers, and routinely intense public contact. EDUCATION AND EXPERIENCE:<ul><li>Bachelor’s degree in English, Journalism or related field or equivalent work experience required.</li><li>Minimum of three to five years of related work experience.</li><li>Must have excellent verbal and written communications skills and be able to interact with a variety of individuals/organizations while maintaining confidentiality and professionalism.</li><li>Strong attention to detail required. </li><li>Knowledge of AP style and ability to reflect proper use in written communications.</li><li>Ability to maintain the highest standards of journalistic style and quality in all written communications.</li><li>Strong interpersonal and organizational skills including the ability to self-direct workload and meet deadlines.</li><li>Experience working with media and/or writing for public relations.</li><li>Experience writing for social media content.</li><li>Experience in Search Engine Optimization (SEO) writing preferred.</li><li>Ability to work effectively with a diverse community and meet the needs of a diverse population.</li><li>Must be able to prioritize heavy workload in fast-paced environment.</li><li>Excellent proofreading skills.</li><li>Experience working as a journalist/reporter preferred.</li><li>Bilingual preferred.</li><li>Demonstrate proficiency with Windows and Microsoft Office Suite, ability to use common office equipment such as copier and fax required.</li><li>Experience with project management software preferred.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals.

COMMUNICATIONS MANAGER

OVERALL PURPOSE OF THIS ROLE: Under the general supervision of the Senior Vice President, Technology, the Manager, Data Integrity is responsible for database administration, ensuring we maintain data integrity between multiple database systems. This role is charged with recommending and supporting implementation of procedures and techniques to maximize accuracy in Heart of Florida United Way (HFUW)’s data, including collating and verifying data from multiple sources, implementation of data software storage systems and executing data transfers.   KEY ACCOUNTABILITIES:<ul><li>Administer the daily responsibilities in relation to HFUW’s Andar database in partnership with the Senior Vice President and Manager of Data Operations.</li><li>Build strong working relationships cross-departmentally to ensure data hygiene, quality analytics, segmentation, and overall understanding of organizational data management influencing staff to achieve accurate data captures to maintain integrity in reporting and historical analysis.</li><li>Create procedures and techniques to maximize accuracy in HFUW data and minimize duplication of information by creating new functionality as requested by other departments to assist with processes improvements.</li><li>Support development of processes to augment relationship management efforts with donors, volunteers, and partner organizations.</li><li>Integrate data from multiple sources, to include information flow and report generation.</li><li>Manage and participate in ongoing data enhancement projects proactively driving improvements to data governance strategies.</li><li>Develop solutions to collect, analyze and report project-specific data using a wide range of technologies including, but not limited to MS Excel, and Power BI.</li><li>Develop timely reports for all organizational departments as requested, including annual organization-wide collection and submission of accurate data to United Way Worldwide, such as the Database II report. </li><li>Work with large and varied data sets, from multiple data sources, to conduct analysis, generate concise reporting, and maintain data integrity.</li><li>Create and generate warehouse and mailing lists to identify like data.</li><li>Develop processes to augment relationship management efforts with donors, volunteers, and partner organizations.   </li><li>Under the direction of the Senior Vice President, develops and maintains organizational data policies.</li><li>Evaluate data privacy risks.</li><li>Design and implement tracking and reporting solutions for stakeholder measurement and analysis of donor, volunteer, advocacy, and grant recipient activity. </li><li>Analyze, compare, prepare, and format data for large data imports and integration between two databases.</li><li>Under the direction of the Senior Vice President, support with staff training on any newly developed departmental processes or procedures.</li><li>Proactively monitor and maintain concurrent data sources to ensure quality control, including performing regular data clean-ups of all systems to improve data hygiene.</li><li>Implement and schedule procedures for integrating data between multiple databases ensuring                                    accuracy and precision.</li><li>Participate as a member of the donor database integrity group to set organization database standards.</li><li>Provide cross-coverage support to other members of the IT team with coordination and troubleshooting of IT, database, and software systems within the organization.</li><li>In partnership with the Manager of Data Operations, provide regular and timely help desk support for the e-Pledge online giving and donor database system.</li><li>Provide support to organizational special events as directed.</li><li>Contribute to the overall organizational success by performing other duties and responsibilities as assigned.</li></ul> FUNCTIONAL COMPETENCIES / ACCOUNTABILITIES: <ul><li>Mission Focused: Create real social change that leads to better lives and healthier communities.</li><li>Relationship-Oriented: Cultivate and manage relationships toward a common goal.</li><li>Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network.</li></ul> EDUCATION AND EXPERIENCE:<ul><li>Bachelor’s degree in information management, data analytics, computer science, or a similar field. Equivalent combination of education and experience may be considered in lieu of degree.</li><li>A minimum of three years of experience with a specialized database system required.</li><li>Knowledge of HTML and CSS preferred.</li><li>Strong computer aptitude and analytical/problem solving skills.</li><li>Proficiency in MS Office Suite with advanced competency in Excel.</li><li>Strong attention to detail required.</li><li>Andar (campaign software) experience preferred.</li><li>Ability to manage multiple and competing priorities concurrently in a fast-paced environment.</li><li>Ability to develop proficiency in new technologies.</li><li>Proven ability to communicate well with both technical and user staff at all levels.</li><li>Proficient with frequent use of virtual meeting platforms and electronic communications.</li><li>Must be able to edit, complete, and assemble spreadsheets and reports.</li><li>Ability to read, interpret, and verify data from multiple formats.</li><li>Must have excellent technology skills and aptitude to use technology to solve problems.</li><li>Ability to work collaboratively with a wide range of stakeholders, providing excellent customer service to both internal and external customers.</li><li>Sound judgment with ability to hold information confidential.</li><li>Must be able to work a flexible schedule, which may occasionally include early mornings or evenings.</li><li>Experience working autonomously without direct supervision in a remote or hybrid setting strongly preferred.</li><li>Proficient with frequent use of virtual meeting platforms and electronic communications.</li></ul>PHYSICAL DEMANDS: Physical demands include sitting or standing for extended periods of time, bending, occasional lifting of items weighing up to approximately 25 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, and computer.  Demands also involve protracted concentration. Job involves frequent and routinely intense public contact.

MANAGER, DATA INTEGRITY

POSITION SUMMARY Supervise 211 and Crisis Services Specialists and provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Constantly monitor incoming contacts (calls, chats, texts, and emails) and Specialists’ interactions for timely response, intervention, and quality service.</li><li>Provide technical support to Specialists and address any issues and outages.</li><li>Constantly answer inbound chat, text, and email client contacts and complete outbound crisis/suicide follow ups calls.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with Specialists and contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients when appropriate and assist Specialists in understanding when advocacy is needed.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Assist Specialists by conducting interventions with contacts in imminent safety risk situations.</li><li>Initiates debrief meetings with Specialists following challenging contacts (suicide, homicide, child abuse, human trafficking, domestic violence, etc.) to review protocols used, provide feedback and coaching, and ensure personal self-care techniques are used, as necessary.</li><li>Accurately document all meetings with direct reports on a regular basis to ensure effective communication, coaching, and professional development, and conduct formal performance reviews.  </li><li>Collaborate with Managers or Directors to address performance concerns and departmental processes to enhance quality assurance outcomes.</li><li>Occasionally answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral calls when needed.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Be available in times of emergency and/or disasters.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Be able to attend all required in-person and virtual meetings.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Inform USA CRS or CRS-DC certification preferred.</li><li>CIRS or Crisis Worker certification preferred.</li><li>Two years in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>One year of supervisory or coaching experience preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client and staff needs and show sensitivity to issues.</li><li>Excellent organizational skills with the ability to quickly adapt to a changing call volume while maintaining standards of high quality required.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. </li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer and staff interaction.</li><li>Reliable transportation required.</li></ul>CORE VALUES<ul><li>PASSION: Dive in – Create enthusiasm and inspire others.</li><li>AUTHENTICITY: Be Real – Keep it honest and set the example.</li><li>COLLABORATION: Live United – Work together and mobilize for change.</li><li>EMPOWERMENT: Own it – Be courageous and make it happen.</li></ul>DIVERSITY, EQUITY &amp; INCLUSION STATEMENTHeart of Florida United Way is committed to creating a rich, diverse work environment and supportive community that not only accepts differences, but also embraces and celebrates them. We are committed to being a health and human service leader that meets the needs of our diverse community. Our clients come from all walks of life and so does the team at United Way. Our vision for diversity and inclusion is to ensure that all of Heart of Florida United Way’s business policies, procedures, and practices are respectful of all individuals. Our belief is that the best way to accomplish this is to maintain a culture that utilizes the diversity of ideas, the collaboration of different perspectives, to courageously share thoughts and encourage others to do the same. Diversity and inclusion are at the heart of what it means to LIVE UNITED and are fundamental to achieving our mission and impact goals in education, income, and health. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.   Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.   401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.   Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals.

211 & CRISIS SERVICES SUPERVISOR

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United Way of El Paso County is committed to improving the lives and futures of all people 
in the community. We bring together expertise, funding and volunteer support to positively 
impact education, health, basic needs, and financial stability. In partnership with others, 
we work to eliminate inequities experienced by diverse populations so that all people have 
a safe, healthy home environment, achieve their educational potential, and increase their 
financial stability. We commit to building bridges across cultural, racial, religious, and 
economic boundaries. 

POSITION: PHILANTHROPY &amp; RELATIONS MANAGER 
 
REPORTS TO: Director of Philanthropy 
 
Purpose: The Philanthropy &amp; Relations Manager supports the mission of 

United Way of El Paso County (UWEPC) by developing strategies 
to grow and enhance donor networks; leading philanthropy for new 
major donor and corporate investment giving efforts; and providing 
support for grant research and coordination. 


MAJOR DUTIES &amp; RESPONSIBILITIES: 


PHILANTHROPY 

Donor Networks – 50% 

ï· Manage and lead donor networks, Tocqueville, Leadership, United Way Young 
Leaders Society, and RISE: 

o Establish and maintain staff support at all levels of leadership involvement 
(Advisory Board, Planning Committee(s), etc.). 

o Provide staff leadership and/or support for year-round engagement and 
activity plan: 

ï§ Speaker series, 
ï§ Volunteer projects, 
ï§ Leadership development, 
ï§ Networking events. 

o Collaborate with Directors of Philanthropy and Marketing to develop, 
coordinate, and execute comprehensive social media and digital 
marketing/outreach efforts i.e. Websites, Facebook, Twitter, Snapchat, and 
Instagram. 

ï· Research and develop new donor networks to engage targeted communities. 
ï· Develop strategies to expand donor networks group donor base and create 

campaigns around engaging more members at the corporate level. 
ï· Track and update donor networks group membership through donor management 

software. 

o Timely entry of member information into the data management system. 


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o Cross-department coordination to ensure accuracy of network lists and 
updated contact information. 

ï· Ensure integration of donor network activities with all UWEPC departments and 
programs as well as maintaining direct ties to UWEPC mission and strategy. 

ï· Collect, organize, and report data related to donor engagement including Global 
Results Framework common indicators. 

ï· Plan and execute donor and sponsor recognition and “thank you” efforts. 

Philanthropy – 25% 

ï· Support Director of Philanthropy’s recruitment of new donors. 

ï· Assist to implement strategies that meet goals within workplace giving campaigns 
and year-round corporate engagement needs. 

ï· Assist in gathering and analyzing donor data and metrics related to engagement 
to determine the best methods of outreach as well as areas of impact of most 
interest for current and potential donors. Utilize findings to customize and tailor 
messaging and engagement opportunities. 

ï· Conduct presentations to employees, key executives, and other special interest 

groups. 

ï· Assist with annual Appreciation Luncheon to solicit table sales from corporate 
donors, ensuring corporate donors are appropriately acknowledged and 
coordinating thank-you’ s and appreciation gifts. 

Grant Research and Coordination – 25% 

ï· Research and identify grant opportunities that align with UWEPC’s mission, 
initiatives and impact programs. 

ï· Works with leadership team to develop a thorough understanding of 
organizational priorities and develop and implement an annual grants strategy to 
secure new and maintain renewable grant funding. 

ï· Conduct the full range of activities required to prepare and submit timely and 
compelling grant proposals/applications. 

ï· Works and collaborates with key staff to ensure that essential elements of the 
grant project are gathered and communicated in documents. 

ï· Establishes and maintains relationships with public and private funders. 


QUALIFICATIONS—KNOWLEDGE, EDUCATION AND EXPERIENCE: 
Bachelor’s degree in subjects related to public relations, communications, marketing, or 
social services, plus five years of volunteer or work experience and/or an equivalent 
combination of education and experience related to the duties of the position. 

Knowledge of the non-profit sector is a plus. 

Ability to work in a fast-paced environment. 

Experience serving on a board of directors is a plus. 


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Experience or the ability to quickly learn and use a variety of other software platforms (e.g. 
Salesforce Upic, Asana) 

Experience in event planning is a plus. 

Must be able to work a flexible schedule with the possibility of early morning, evening, and 
weekend work. 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, Excel); 
Intermediate knowledge of social media and website management platforms i.e. 
Facebook, Twitter, Snapchat, Instagram, Wix; and Intermediate knowledge of virtual 
meeting platforms i.e. Zoom, GoToMeeting, Facebook Live, Microsoft Teams. 

Valid driver’s license, insurance and vehicle required. 

The physical demands described here are representative of those that must be met by 
an employee. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. While performing the duties of this job the 
employee is regularly required to sit, talk, and/or hear. Continual use of the hands with 
wrist and finger movement using a keyboard is required. Specific vision abilities required 
by this job include long hours viewing a computer monitor screen and occasionally lifting 
up to 25 pounds. 

The above statements are intended to describe the general nature and level of work being 
performed by the individual in this position. They are not intended to be an exhaustive list 
of all duties, responsibilities, and skills required of the position. Duties, responsibilities and 
activities may change at any time with or without notice. 


SKILLS AND COMPENTENCIES: 

Experience working in collaborative environments and cross functionally to achieve goals. 

Strong project and time management, process improvement, or other applicable 
experience. 

Strong analytical skills using data to support decisions. 

Problem-solver and self-starter who initiates solutions; collaborates and negotiates 
effectively with team members, partners, and stakeholders. Strong ability to distill and 

communicate complex issues and concepts to others. 

Personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and 
sense of humor. 
 
Champions new ideas and initiatives and creates an environment that supports innovation. 
 
Articulates and inspires commitment to a plan of action aligned with organizational mission 
and goals. 
 
Ensures the delivery of exceptional service and value to the communities we serve. 
 
 

Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create real 
social change that leads to better lives and healthier communities. This drives 
their performance and professional motivations. 


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ï· Relationship-Oriented: Understands that people come before processes and is 
astute in cultivating and managing relationships toward a common goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through meaningful 
engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the common good: 
creating, resourcing, scaling and leveraging strategies and innovations for broad 
investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in growing and 
protecting the reputation and results of the greater network. 

 
Diversity, Equity, and Inclusion (DEI) 

ï· Behaviors reflect a belief that individuals from diverse backgrounds lead to a more 
successful organization. 

ï· Educates oneself about DEI issues within the organization and community. 

ï· Demonstrates a willingness to become aware of and address one’s own implicit 
biases. 

ï· Deliberately works to include individuals from underrepresented backgrounds in 
efforts both internally and externally as appropriate. 

ï· Identifies and integrates the tools and resources needed to create environments 
that are more equitable. 
 

 
 
Job Classification Salary: $40,000 - $48,000 

This is a full time exempt position with competitive Benefits (Health, Dental, Life 
Insurance and Retirement Contributions). 
 
The United Way of El Paso County is an equal opportunity employer. We champion diversity, 

equity, and inclusion. We take action to ensure equal opportunity and all candidates are 

considered without regard to race, color, religion, national origin, age, sex, sexual orientation, 

gender identity, marital status, ancestry, physical or mental disability, veteran status, or any 

other legally protected status.

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