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ABOUT OUR UNITED WAYLocated on the Georgia/South Carolina border, the city Augusta is the center point of the Central Savannah River Area (CSRA), a 12-county region that includes both Georgia and South Carolina.&nbsp;&nbsp; Augusta borders the majestic Savannah River, which supports the community’s diverse economic endeavors well as its vast recreation options.&nbsp; In addition Augusta:&nbsp;&nbsp;<ul><li>Is home to The Masters Tournament, the “Super Bowl of Golf” each year since 1934.&nbsp;</li><li>Has become recognized as one of the top cities in the world for Cyber Security.&nbsp;</li><li>Was just recognized as the South’s top honor as the best “Mid-Market of the Year” in 2017.&nbsp;</li><li>Is a short 2 to 3 hour car trip to metro cities of Atlanta and Charlotte, the mountains of North Carolina and Tennessee, and the beaches of Charleston and Savannah.</li></ul>UNITED WAY OF THE CENTRAL SAVANNAH RIVER AREAPOSITION DESCRIPTIONJOB TITLE: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resource Development ManagerSTATUS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ExemptPOSITION CODE:&nbsp;&nbsp; 212DIVISION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resource Development DepartmentREPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Senior Director, Resource DevelopmentCUSTOMER:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Donors, Prospects, United Way Staff, Board of Directors, Committee Members, Agency Partners, Recipients, and Community at large.PURPOSE OF POSITION:The Resource Development Manager will build and strengthen relationships with a number of developed and new potential companies.&nbsp; This position will build and grow relationships with decision-makers and C-Suite leaders to raise funds as a part of the United Way of the Central Savannah River Area (UWCSRA) development team.&nbsp; This position will also develop, manage, and execute a comprehensive plan to build strategic year-round relationships that align with the mission, vision and values of UWCSRA and generate resources for our community.&nbsp; In addition, this position will be responsible for articulating the value of individual and corporate investment to United Way.&nbsp; This role will also be responsible for the cultivation, solicitation, and stewardship of all current and potential donors within their portfolio including leadership donors and prospects.DUTIES AND RESPONSIBILITIES:Strategy<ul><li>Design and execute a collaborative year round engagement plan within a defined portfolio</li><li>Strategize with supervisor, peers, staff, or volunteers to develop strong year-round engagement strategies for each account based on targeted research and corporate social responsibility (CSR) focus at each company</li><li>Research and apply for potential grant and foundation funding</li></ul>Management<ul><li>Manage account portfolio focused on raising resources and exceeding goals</li><li>Work closely with key volunteers and executives within accounts to plan &amp; implement workplace campaigns and implement year-round engagement strategies in portfolio</li><li>Research company and leadership for knowledge of history and culture</li><li>Prepare clear and concise objectives and materials for each donor visit</li></ul>Donor Engagement<ul><li>Initiate and cultivate relationships for decision-makers and C-Suite leaders</li><li>Engage companies year round through creation and implementation of specific strategies that align with company corporate social responsibility</li><li>Create a donor engagement strategy targeted at returning, new, lapsing, and lapsed donors</li><li>Personally engage with leadership level donors to increase their participation and retention</li><li>Solicit and secure corporate gifts within portfolio</li><li>Implement donor stewardship activities to increase participation and retention</li></ul>Data and Reporting<ul><li>Update company and individual donor information in campaign CRM software including, but not limited to, corporate contact(s), employee count, UWCSRA engagement, company results processing information, engagement practices, campaign start/end dates</li><li>Work closely with Resource Development &amp; Finance team to ensure results are reflected accurately.</li></ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Qualifications<ul><li>Demonstrate experience cultivating, soliciting and securing gifts</li><li>Proven ability to create and execute successful plans</li><li>Demonstrated ability to work collaboratively in a cross-function team</li><li>Critical thinking and problem-solving ability</li><li>Ability to demonstrate the value of United Way with both written and in-person presentation skills</li><li>Exceptional attention to detail and effective follow-through to meet deadlines</li><li>Candidate must be goal driven</li><li>Sound judgement, discretion and commitment to maintaining donor confidentiality</li><li>Commitment to excellence, accountability, transparency, and UWCSRA’s mission</li><li>Relationship oriented and results driven</li><li>Strong Microsoft Office Suite skills with an emphasis on Word, Outlook, Excel, and PowerPoint</li><li>Strong interpersonal skills with ability to create meaningful relationships with all team members and individuals outside the organization</li><li>Ability to maintain a positive attitude and flexibility</li><li>Ability to manage ambiguity and change</li><li>Ability to analyze numbers for discovery and planning purposes</li><li>Ability to keep CRM records up to date</li><li>Ability to work flexible hours when needed.</li><li>Use of personal vehicle required</li></ul>Experience<ul><li>3+ years fundraising or sales experience with excellent communication skills</li><li>Undergraduate degree or advanced degree a plus</li><li>Volunteer management and/or grant writing experience a plus</li></ul>Salary Range - $39,000 - $43,000Benefits:<ul><li>Employee pays $40/pay period for single coverage for medical, dental and vision insurance.</li><li>11 paid holidays and 4 weeks accrued PTO annually</li><li>$30 monthly remote supplement</li></ul>

United Way of the CSRA

Resource Development Manager

Department: &nbsp; Community and Collective ImpactReports to: &nbsp;Senior Director Community ProgramsFLSA Status:&nbsp; ExemptCore Hours:&nbsp; Monday-Friday, 8:00 AM to 5:00 PM (with flexibility for evenings/weekends during tax season)Salary: &nbsp;Starting at $40,000, commensurate with experiencePosition SummaryThe VITA Program Coordinator provides professional leadership and coordination for the Volunteer Income Tax Assistance (VITA) program across Spartanburg, Cherokee, and Union counties. This position ensures successful planning, execution, and evaluation of all VITA operations, including volunteer recruitment, training, and site management. In addition, this role provides administrative support to United Way of the Piedmont’s Community &amp; Collective Impact leadership team, manages reporting across the tri-county footprint, and supports broader program and partnership efforts that promote financial stability and economic mobility. This role supports the mission of United Way by promoting financial stability and increasing access to free tax preparation services for low- to moderate-income individuals and families.Key ResponsibilitiesProgram &amp; Site Management<ul><li>Oversee VITA site coordination and implementation, including opening and closing procedures, supply management, and compliance with IRS and UWP policies. (typically, January to June)</li><li>Develop and maintain the annual calendar, volunteer schedules, site operations, and outreach events.</li><li>Serve as the primary point of contact for real-time support and issue resolution during operational hours.</li><li>Ensure full documentation and close-out procedures are completed for each tax season.</li></ul>Volunteer Recruitment, Training &amp; Support<ul><li>Lead volunteer recruitment, training, and retention, with an emphasis on recruiting a diverse, qualified pool.</li><li>Complete and maintain IRS Advanced-Site Coordinator certification annually.</li><li>Provide ongoing support and coaching to volunteers to ensure high-quality service delivery.</li></ul>Marketing &amp; Outreach<ul><li>Lead program promotion and marketing efforts, including participation in events and/or community presentations throughout the Tri-county footprint.</li><li>Collaborate regularly with community partners, schools, and nonprofits to expand VITA program awareness and participation.</li></ul>Compliance &amp; Evaluation<ul><li>Maintain knowledge of general tax law to support volunteers and site coordinators.</li><li>Ensure compliance with all IRS, grant, and United Way standards.</li><li>Track program outcomes and generate reports for grants, leadership, and community stakeholders.</li><li>Perform other duties as assigned by the Senior Director of Community Programs.</li></ul>Administrative &amp; Support<ul><li>Outside of peak tax season, high-level administrative support to the Executive and Senior Leadership Team within Community &amp; Collective Impact, including meeting coordination, report preparation, and cross-departmental communication.</li><li>Manage and prepare reports across the tri-county service area, including program tracking, meeting scheduling, and correspondence with staff and community partners.</li></ul>Qualifications<ul><li>Bachelor’s degree in social services, nonprofit management, accounting, business, or related field preferred; equivalent work experience accepted.</li><li>Minimum 2–3 years of program coordination or management experience, preferably in a nonprofit or human services environment.</li><li>Demonstrated ability to work with volunteers, community partners, and executive leadership.</li><li>Strong organizational and project management skills; detail-oriented and outcomes-focused.</li><li>Proficient in Microsoft Office Suite; experience with CRM systems, data tracking, or grant reporting preferred.</li><li>Excellent written and verbal communication skills; bilingual (English/Spanish) strongly preferred.</li><li>You must hold a valid driver’s license and have reliable transportation.</li><li>&nbsp;Must be available to work extended hours during tax season (January–April), including evenings and weekends.</li><li>&nbsp;Some local travel is required.</li></ul>PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;&nbsp; &nbsp;&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp; &nbsp;While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.&nbsp;The employee is frequently required to reach, stoop, or kneel.&nbsp; &nbsp;Specific vision abilities required by this job include close vision, distance, and color vision due to computer work. May be required to lift, push, or pull up to 25 pounds occasionally.&nbsp; &nbsp; &nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; There is moderate noise associated with a business office including telephones, computer keyboards, printers, office traffic and visitors.&nbsp; The work environment requires the individual to have the ability to work in a confined space and sit at a computer terminal or in conference rooms.&nbsp; &nbsp; &nbsp; &nbsp;The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp; &nbsp;&nbsp;Equal Opportunity Employer:United Way is an Equal Opportunity Employer and values diversity in the workplace. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other legally protected status.For questions, and/or to apply please contact <a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>

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