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Salary Range:$82,423.00 To $86,761.00 AnnuallyAt United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.&nbsp;Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability. &nbsp;&nbsp;Job Summary:The Copywriter is a key contributor to United Way of King County’s communications team, responsible for crafting clear, compelling, and equity-centered content that advances the organization’s mission and strengthens community engagement. This role produces a wide range of written materials for both external and internal audiences, spanning donor communications, marketing campaigns, organizational storytelling, program updates, newsletters, and web content. The Copywriter thrives in a fast-paced, collaborative environment, managing multiple projects and deadlines while maintaining message alignment and quality. Reporting to the Associate Director of Communications and partnering with the Senior Director of Marketing &amp; Communications, this position plays a critical role in driving United Way’s fundraising, advocacy, and brand-building efforts through effective, strategic storytelling.This position will remain open until filled; however, priority consideration will be given to applications submitted within the first two weeks. We encourage interested candidates to apply early.Job video:&nbsp;<a href="https://lmna.io/edgnb" target="_blank">https://lmna.io/edgnb</a>Compensation:<ul><li>The pay range for this job is $82,423 - $86,761/annually.</li><li>Medical, dental, vision and life insurance</li><li>32 days of PTO (including holidays)</li><li>403(b) retirement savings plan</li><li>Subsidized Transit Pass (Orca Card)</li></ul>Essential Duties:<ul><li>Work closely with the Associate Director of Communications on annual communications themes and content planning.&nbsp;</li><li>Collaborate with the Senior Director of Marketing &amp; Communications and Associate Director of Communications to review, prioritize, and manage a high volume of incoming project requests, ensuring strategic alignment and timely execution of assignments.</li><li>Key player in weekly Editorial Meetings, maintains familiarity with organizational positions, United Way of King County programs, and communication objectives to ensure timely, accurate, and relevant messaging.</li><li>Write, edit, and proofread content for a variety of platforms, including but not limited to: newsletters, website, appeals, donor correspondence, events, marketing material, and program updates.</li><li>Work closely with designers to develop and present creative concepts that deliver to the creative brief.</li><li>Ensure the accuracy and completeness of all communications material for public distribution.</li><li>Manage style guide, consults, and advises staff on writing and editorial issues.&nbsp;</li><li>Uphold organizational voice, brand, message alignment, and visual identity standards in donor materials.&nbsp;</li><li>Be excited about reimagining new communication best practices that center the communities we serve.&nbsp;</li><li>Performs other related duties as assigned.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Proven and persuasive, creative, technical, marketing, journalistic, and advertising writing skills.&nbsp;</li><li>Demonstrated strong attention to detail and commitment to producing high-quality work.</li><li>Proven nonprofit communications experience or knowledge, fundraising experience a plus.&nbsp;</li><li>Proven ability to work on multiple, complex projects with a diverse team of colleagues and self-direct to meet strict deadlines.</li><li>Ability to build productive relationships and work in a team environment.</li><li>Demonstrated strong organizational skills; ability to manage multiple priorities and meet short- and long-term deadlines without sacrificing quality.</li><li>Proven ability to communicate clearly and concisely, both orally and in writing.</li><li>Curiosity, humor, and high energy!</li><li>Demonstrated excellent editorial skills.</li><li>Intermediate proficiency in Microsoft Office (MS Word, Office, and PowerPoint) required.</li><li>Demonstrated strong verbal and written communication skills – ability to communicate complex information clearly and concisely.</li><li>Strong commitment to social justice, equity, and demonstrated interest in applying racial and economic justice lenses in personal and workplace contexts.</li><li>Thrives in a fast-paced environment.</li><li>Lived experience or demonstrated professional skills working with a diverse work environment.</li></ul>Education and/or Experience:Bachelor’s degree or equivalent, specializing in Communications, English, Marketing, Public Relations, or related field. At least 4 years’ copywriting, marketing, or creative services experience.Understanding of systemic and institutional racial bias; sensitivity to issues and concerns of communities of color and other diverse groups including working with people from diverse racial, ethnic, and socioeconomic backgrounds highly desired. &nbsp;Deep passion for creating an inclusive and equitable work environment.Additional Information:United Way of King County is an exceptional workplace that can provide you with:<ul><li>Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Ongoing collaboration with diverse staff and other constituents</li><li>A desirable culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunities to help solve the community's toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Many other benefits that we are happy to discuss with you.</li></ul>Application Procedures:Please click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=579744&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application. &nbsp;***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. &nbsp;Click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=579744&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to access the Career Center to apply.***

United Way of King County

Copywriter

Salary Range:$121,064.00 To $127,436.00 AnnuallyAt United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.&nbsp;Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability. &nbsp;&nbsp;Job Summary:The Director, Financial Support Services is responsible for continuous improvement and efficient execution of workflows that support gift processing and/or other functions, as assigned. The Director evaluates, executes and owns end-to-end processes, identifies opportunities to streamline, and ensures integration of team activities with those of key stakeholder teams across the organization. The Director champions standardized documentation, fosters cross-functional collaboration, and coaches teams in delivery of timely, accurate results that also enhance internal and external customer satisfaction.This position will remain open until filled; however, priority consideration will be given to applications submitted within the first two weeks. We encourage interested candidates to apply early.Compensation:<ul><li>The pay range for this job is $121,064 - $127,436/annually.</li><li>Medical, dental, vision and life insurance</li><li>32 days of PTO (including holidays)</li><li>403(b) retirement savings plan</li><li>Subsidized Transit Pass (Orca Card)</li></ul>Essential Duties:<ul><li>Oversee the day-to-day operations of the gift processing team, including receiving, recording, and receipting gifts in line with best practices and professional standards.</li><li>Ensure timely and accurate entry of gifts into the CRM/AR subledger (Mission CRM).</li><li>Maintain and enforce policies and procedures for gift acceptance, processing, reconciliation, and documentation.</li><li>Analyze existing processes, identify bottlenecks, and implement lean, standardized procedures, owning team outcomes end to end.</li><li>Lead documentation efforts for all key workflows; maintain a single source of truth for team processes.</li><li>Serve as a change champion: communicate team objectives, manage stakeholder expectations, and drive user adoption.</li><li>Cultivate a culture of collaboration and mutual accountability among a team of processing specialists, including designing and implementing a cross-training program incorporating periodic ‘show-and-tell’ meetings.</li><li>Monitor team morale and engagement; address performance and coaching needs promptly while fostering a climate of psychological safety.</li><li>Plan and execute process-improvement projects, working cross-functionally with IT, Engagement Operations, and Finance/Accounting team and other key partners, as assigned.</li><li>Define process scope, milestones, and success metrics; drive, track and report out on progress.</li><li>Act as a primary liaison to the Engagement team: understand fundraising and marketing requirements, resolve escalations, and deliver timely reporting and operational support.</li><li>Implement and enforce controls to ensure accuracy of the Mission CRM AR subledger, related account reconciliations, and month-end close activities.</li><li>Conduct periodic audits, gap analyses, and root-cause investigations; remediate issues with corrective action plans.</li><li>Partner with the COO on strategic initiatives, risk mitigation, and periodic status updates.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Proven ability to lead teams through system implementations and process transformations while articulating a clear vision for process excellence.</li><li>Demonstrates curiosity and openness to feedback.</li><li>Strong coaching and mentoring skills; balances direct feedback with empathy; adept at building trust and empowering staff.</li><li>Excellent verbal and written communication; capable of translating technical concepts for non-technical stakeholders.</li><li>Strong interpersonal skills; excels at building relationships with cross-functional teams and senior leadership.</li><li>Sharp attention to detail paired with the ability to see the “big picture” for strategic improvements.</li><li>Data-driven mindset: leverages metrics and KPIs (cycle time, work-in-process metrics) to guide decision-making and measure success.</li><li>Bias for action: decisive, resourceful, and comfortable with ambiguity.</li><li>High integrity and commitment to maintaining robust internal controls.</li><li>Adaptable, resilient, and committed to continuous learning.</li><li>Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.</li><li>Lived experience and/or demonstrated professional skills working within a diverse work environment.</li></ul>Education and/or Experience:<ul><li>5+ years of progressive experience working in a CRM‑based AR subledger or ERP subledger module (e.g., AR, AP, Payroll, Purchasing); strong understanding of charitable giving a plus.</li><li>3+ years of hands‑on experience leading or supervising a processing team or comparable group in a shared‑services, finance, or operations environment.</li><li>2+ years driving process‑improvement or automation projects (Lean, Six Sigma, Kaizen, RPA, etc.), including designing workflows and documenting standard operating procedures.</li><li>Demonstrated track record (at least 1–2 years) collaborating directly with sales/fundraising and accounting/stakeholder teams to integrate workflows, resolve escalations, and deliver customer‑centric service.</li><li>Demonstrates proficiency in core accounting concepts, including AR subledger fundamentals, journal entries, and reconciliations.</li><li>Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.</li><li>Demonstrated competence with office technology, the Internet, CRM systems, and solid skills with MS Excel and the Microsoft Office suite.&nbsp;</li></ul>Additional Information:United Way of King County is an exceptional workplace that can provide you with:<ul><li>Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Ongoing collaboration with diverse staff and other constituents</li><li>A desirable culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunities to help solve the community's toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Many other benefits that we are happy to discuss with you.</li></ul>Application Procedures:Please click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=579751&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application. &nbsp;***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. &nbsp;Click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=579751&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to access the Career Center to apply.***

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